ZE HERTZ LOS ANGELES IN-TERMINAL LOCATION- ADDRESS- LOCATION- LOS ANGELES INTL AIRPORT 9000 AIRPORT BLVD LOS ANGELES CA US

Transcription

1 ZE HERTZ LOS ANGELES IN-TERMINAL CORPORATE LOCATION CAR RENTAL SHUTTLE PROVIDED LOCATION- ADDRESS- LOCATION- LOS ANGELES INTL AIRPORT 9000 AIRPORT BLVD LOS ANGELES CA US PHONE- LOCATION FAX EMERGENCY HOURS- PICKUP HOURS ARE EFFECTIVE BEGINNING 02FEB12 OPEN 7 DAYS A WEEK - 24 HOURS A DAY RETURN HOURS ARE EFFECTIVE BEGINNING 05FEB12 OPEN 7 DAYS A WEEK - 24 HOURS A DAY SHUTTLE SERVICES- SHUTTLE TRANSPORTATION- COMMON AIRPORT TRANSPORTATION HOURS- SHUTTLE AVAILABLE 24 HOURS DAILY FREQUENCY- AVAILABLE AS NEEDED PICKUP INFORMATION- THE HERTZ COUNTERS ARE NOT IN THE TERMINALS PLEASE

2 TAKE THE COURTESY BUS TO THE CAR LOT FROM THE BAGGAGE CLAIM AREA PROCEED OUTSIDE TO THE CENTER ISLAND AND WAIT NEAR THE PURPLE TRAM SIGN WALKINS - EXIT WEST ON THE 405 FREEWAY TO CENTURY BLVD GO TO THE MARRIOTT HOTEL ON THE RIGHT CORNER NORTH OF AIRPORT BLVD *A CAR RETURN SIGN IS ALSO ON THE CORNER* THE HERTZ CAR LOT IS ON THE RIGHT SIDE NORTH OF AIRPORT BLVD AFTER THE THIRD STOP LIGHT WHICH IS ARBOR VITAE STREET SHUTTLE FEE- NONE DISTANCE TO VEHICLE- INFORMATION IS NOT AVAILABLE SHUTTLE TIME TO VEHICLE- INFORMATION IS NOT AVAILABLE MAKES- SEE CP*/SQ FOR SPECIAL EQUIPMENT *** ALL MODELS SHOWN ARE REPRESENTATIVE ONLY *** *** MAKE/MODEL CANNOT BE GUARANTEED *** TYPE CLASS EXAMPLE OF MAKE/MODEL PSGR/DOORS/NOOF BAGS ECAR A CHEVROLET AVEO 4 / 2-4 / 2 MCAR A4 SMART PASSION GREEN 2 / 2 / 2 CCAR B CHEVROLET COBALT 4 / 2-4 / 3 CDAR B CHEVROLET COBALT 4 / 2-4 / 3 ICAR C NISSAN SENTRA 5 / 2-4 / 4 IDAR C NISSAN SENTRA 5 / 2-4 / 4 SCAR D PONTIAC G6 4 / 2-4 / 4 SSAR D4 FORD MUSTANG 4 / 2-4 / 3 ICAH E6 TOYOTA PRIUS HYBRID GREEN 5 / 4 / 3 XDAR E6 TOYOTA PRIUS HYBRID GREEN 5 / 4 / 3

3 FCAR F CHEVROLET IMPALA 5 / 4 / 5 FDAR F CHEVROLET IMPALA 5 / 4 / 5 FCAH F4 NISSAN ALTIMA HYBRI GREEN 5 / 4 / 3 FXAR F4 NISSAN ALTIMA HYBRI GREEN 5 / 4 / 5 FSAR F6 TOYOTA CAMRY GREEN 5 / 4 / 5 PCAR G MERCURY GRAND MARQUIS ABS 5 / 4 / 6 XSAR G4 INFINITI G35 G37 NAV CSR 4 / 2-4 / 4 LEAR G4 INFINITI G35 G37 NAV CSR 4 / 2-4 / 4 PRAR H4 MERCEDES GLK350 NAV CSR 5 / 4 / 7 PSAR H6 VOLVO S80 NAV CSR 5 / 4 / 3 USAR H6 VOLVO S80 NAV CSR 5 / 4 / 3 LCAR I CADILLAC STS 5 / 4 / 6 CXAR J MISUBISHI I MIEV 4 / 4 / 1 PDAR K MERCEDES E350 NAV CSR 5 / 4 / 4 LRAR K4 INFINITI FX35 AWD NAV CSR 5 / 4 / 4 LGDR K4 INFINITI FX35 AWD NAV CSR 5 / 4 / 4 LJAR K6 INFINITI M35 NAV CSR 5 / 4 / 4 WSAR K6 INFINITI M35 NAV CSR 5 / 4 / 4 SFAR L NISSAN XTERRA 5 / 4 / 6 FRAR L4 CHEVROLET TRAVERSE 7 / 4 / 5 FVAR M FORD SUPER CLUBWAGON 12 / 4 / 4 LXAR P CADILLAC SRX NAV CSR 5 / 4 / 5 LDAR P4 MERCEDES C SERIES NAV CSR 5 / 4 / 4 PJAR P6 CADILLAC ESCALADE NAV CSR 7 / 4 / 6 WFAR P6 CADILLAC ESCALADE NAV CSR 7 / 4 / 6 IFAR Q4 TOYOTA RAV 4 5 / 4 / 5 MVAR R KIA SEDONA 7 / 3 / 7 IVAR R KIA SEDONA 7 / 3 / 7 SPAR S FORD F150 2 / 2-4 / 4 IRAR S4 INFINITI QX56 NAV CSR 8 / 4 / 6 URAR S4 INFINITI QX56 NAV CSR 8 / 4 / 6 FFAR T CHEVROLET TAHOE 8 / 4 / 2 LFAR T4 LINCOLN NAVIGATOR NAV CSR 5 / 4 / 6 PFAR T6 YUKON XL 8 / 5 / 6 STAR U FORD MUSTANG CONVERTIBLE 4 / 2 / 3 PTAR U6 CHEVROLET CORVETTE CONV 2 / 2 / 2 SJBR V JEEP WRANGLER 4 / 2 / 3

4 CRAR V JEEP WRANGLER 4 / 2 / 3 IBAR V4 DODGE CHALLENGER RT 5 / 2 / 1 PBAR V6 CHEVROLET CAMARO SS 4 / 2 / 1 RTAR W FORD MUSTANG CONV 4 / 4 / 3 PXAR W6 FORD MUSTANG GT 4 / 2 / 1 SXAR X4 VOLVO C70 CONVERT NAV CSR 4 / 2 / 3 WTAR X4 VOLVO C70 CONVERT NAV CSR 4 / 2 / 3 SGAR Z SATURN VUE 5-7 / 4 / 6 SRAR Z SATURN VUE 5-7 / 4 / 6 NAV - INCLUDES NEVERLOST CSR - INCLUDES SIRIUS SATELLITE RADIO NOT ALL VEHICLES AVAILABLE AT ALL LOCATIONS CHECK AVAILABILITY FOR VEHICLES AT THIS LOCATION ADVANCED BOOKING MAY BE REQUIRED, BASED ON LOCATION*S HOURS OF OPERATION TRUNK SUITCASE CAPACITY IS ONLY AN ESTIMATE OF THE NUMBER OF MEDIUM SUITCASES THAT WILL FIT INTO A VEHICLE CAR SPECIFICATIONS ARE THOSE SUPPLIED BY THE MANUFACTURER OR OBTAINED FROM AUTOMOTIVE PUBLICATIONS THEY ARE GIVEN AS A GENERAL GUIDE ONLY AND SUBJECT TO CHANGE ** ABOVE MODELS ARE REPRESENTATIVE ONLY ** MAKE/MODEL CANNOT BE GUARANTEED DROP OFF- CARS MAY NOT BE RETURNED WITHIN THE STATE OF ALASKA OR WITHIN MEXICO ALL SUCCESSFULLY CONFIRMED VEHICLE RESERVATIONS FOR ONE-WAY RENTALS WILL INCLUDE A VALID RATE AND ANY APPLICABLE ONE-WAY RENTAL CHARGE

5 INSTRUCTIONS FOR TRAVEL AGENTS USING SABRE ENTER THE HERTZ LOCATION CODE FOR THE DROP OFF LOCATION IN THE /DO- FIELD ALONG WITH /RC-BEST AND HERTZ WILL RETURN THE BEST RATE AVAILABLE REQUIREMENTS AND RESTRICTIONS- LICENSE- AN ACCEPTABLE VALID DRIVER*S LICENSE ISSUED FROM YOUR COUNTRY OF RESIDENCE, MUST BE PRESENTED AT TIME OF RENTAL THE DRIVER*S LICENSE MUST BE VALID FOR THE ENTIRE RENTAL PERIOD IF THE DRIVER*S LICENSE IS IN A LANGUAGE OTHER THAN ENGLISH, AND THE RENTAL IS IN THE UNITED STATES, AN INTERNATIONAL DRIVER*S PERMIT IS RECOMMENDED IN ALL CASES, A VALID DRIVER*S LICENSE ISSUED FROM YOUR HOME COUNTRY MUST BE PROVIDED, WHETHER OR NOT YOU POSSESS AN INTERNATIONAL DRIVER*S PERMIT YOU WILL NOT BE ALLOWED TO RENT A HERTZ VEHICLE WITH ONLY AN INTERNATIONAL DRIVER*S PERMIT FVAR REQUIRES A COMMERICAL DRIVER*S LICENSE TO TRANSPORT NON-PROFIT GROUPS OR FOR COMMERICAL USE VEHICLE MAY NOT BE USED TO TRANSPORT PASSENGERS FOR HIRE THE COMMERCIAL DRIVER*S LICENSE REQUIREMENT DOES NOT APPLY TO PERSONAL RENTALS ADDITIONAL DRIVERS- ACCEPTABLE AUTHORIZED OPERATORS AGE 25 AND OLDER ARE AUTOMATICALLY COVERED ON THE RENTAL AGREEMENT AUTHORIZED OPERATORS ARE - THE EMPLOYER, EMPLOYEE, OR FELLOW EMPLOYEE OF RENTER ON COMPANY BUSINESS, *WHEN BOOKING INCLUDES COMPANY CORPORATE DISCOUNT NUMBER* - THE RENTER*S SPOUSE FOR RENTALS THAT ORIGINATE IN CALIFORNIA, IOWA, OR NEW YORK - AUTHORIZED OPERATORS DO NOT HAVE TO BE PRESENT AT TIME OF RENTAL

6 - THERE ARE NO FEES FOR AUTHORIZED OPERATORS ADDITIONAL AUTHORIZED OPERATORS - INDIVIDUALS NOT AUTOMATICALLY COVERED ON THE RENTAL AGREEMENT AS AUTHORIZED OPERATORS NOTED ABOVE NEED TO BE APPROVED BY HERTZ AFTER COMPLETING AN *ADDITIONAL AUTHORIZED OPERATOR FORM AN APPLICABLE DRIVING RECORD WILL BE PERFORMED - ADDITIONAL AUTHORIZED OPERATORS CAN BE ADDED AT TIME OF RENTAL OR AT ANY RENTING LOCATION - RENTER AND EACH ADDITIONAL AUTHORIZED OPERATOR MUST BE PRESENT TO SIGN RENTAL AGREEMENT, PRESENT AN ACCEPTABLE CREDIT CARD OR DEBIT CARD *IF RENTING CITY ACCEPTS DEBIT CARDS* OR CURRENT ROUND-TRIP TICKET *AIR, TRAIN OR BUS*, SHOWS VALID DRIVER*S LICENSE, AND MUST BE A MINIMUM OF 25 YEARS OF AGE *THE CREDIT CARD OR ROUND-TRIP TICKET REQUIREMENT DOES NOT APPLY TO A SPOUSE OR DOMESTIC PARTNER ADDITIONAL DRIVER FEE- ADDITIONAL AUTHORIZED OPERATORS FEES NO FEE FOR ADDITIONAL AUTHORIZED OPERATORS AAA - SPOUSE/DOMESTIC PARTNER OF AAA MEMBERS ARE NOT REQUIRED TO HAVE A SEPARATE AAA MEMBERSHIP IN ORDER TO RECEIVE THE FREE AAO PRIVILEGES FOR OTHER RENTALS, THE AAO FEE IS ALSO WAIVED WHEN BOTH THE RENTER AND THE AAO ARE AAA MEMBERS WHEN BOOKING INCLUDES AAA DISCOUNT NUMBER USAA - NO CHARGE FOR QUALIFIED ADDITIONAL OPERATORS WHO ARE USAA MEMBERS WHEN SIGNING ON TO A USAA RENTAL WHEN BOOKING INCLUDES USAA DISCOUNT NUMBER AARP - NO CHARGE FOR QUALIFIED ADDITIONAL AUTHORIZED OPERATORS WHO ARE AARP MEMBERS WHEN SIGNING ON TO A

7 AARP RENTAL WHEN BOOKING INCLUDES AN AARP DISCOUNT NUMBER AGE- ON MOST RENTALS THE MINIMUM AGE IS 25 WITHOUT AN ADDITIONAL AGE DIFFERENTIAL CHARGE, AND 20 WITH AN AGE DIFFERENTIAL CHARGE CORPORATE ACCOUNTS VARIOUS CORPORATE ACCOUNTS HAVE AGREEMENTS WITH HERTZ WHICH PERMIT EMPLOYEES OF THOSE COMPANIES, BETWEEN THE AGES OF 21-24, TO RENT FOR BUSINESS PURPOSES RENTERS MUST PRESENT A VALID CORPORATE IDENTIFICATION CARD AT THE TIME OF RENTAL AND ADDITIONAL FEES MAY APPLY PLEASE CONTACT YOUR COMPANY TRAVEL DEPARTMENT TO VERIFY AGE EXCEPTIONS WHEN RENTING FOR BUSINESS PURPOSES AGE SURCHARGE- AT CORPORATE AND LICENSEE LOCATIONS IN THE UNITED STATES, PUERTO RICO, AND ST THOMAS HERTZ WILL RENT SELECTED CAR CLASS VEHICLES *PRESTIGE COLLECTION AND SOME OTHER MODELS EXCLUDED* TO CUSTOMERS WHO ARE AGE WITH A PER DAY AGE DIFFERENTIAL CHARGE IN IN ADDITION TO THE NORMAL RENTAL RATE AGE DIFFERENTIAL CHARGE ECAR, CCAR, CDAR, ICAR, IDAR, FCAR, FDAR, PCAR,, CXARUSD 1500 PER DAY OTHER CAR CLASSES *SOME MODELS EXCLUDED* USD 2500 PER DAY PAYMENT OPTIONS- **CREDIT CARDS MUST HAVE AVAILABLE CREDIT, AND DEBIT/CHECK CARDS MUST HAVE THE AVAILABLE FUNDS, FOR THE ESTIMATED AMOUNT OF RENTAL CHARGES PLUS UP TO

8 USD IN ORDER TO SECURE THE RENTAL ELIGIBLE DEBIT CARDS MUST HAVE THE VISA, MASTERCARD OR DISCOVER LOGO STORED VALUE/PREPAID/GIFT CARDS ARE NOT ACCEPTABLE TO QUALIFY FOR RENTAL, HOWEVER THESE CARDS MAY BE USED FOR PAYMENT AT RETURN PLEASE NOTE THAT AT TIME OF RENTAL YOU WILL NEED TO PRESENT *1* A CURRENT DRIVER*S LICENSE AND *2* A VALID CREDIT OR CHARGE CARD IN THE RENTER*S NAME AT MOST HERTZ LOCATIONS IN THE UNITED STATES, PUERTO RICO AND US VIRGIN ISLANDS, HERTZ WILL ALLOW YOU TO PRESENT CERTAIN DEBIT/CHECK CARDS IN PLACE OF A CREDIT CARD OR CHARGE CARD USE OF A DEBIT CARD TO RENT A VEHICLE IS SUBJECT TO REVIEW OF YOUR CREDIT HISTORY *NOTE - A CONFIRMATION OF YOUR RESERVATION DOES NOT MEAN THAT YOUR DEBIT/CHECK CARD IS ACCEPTABLE TO HERTZ* CREDIT CARDS- AX AMERICAN EXPRESS CB CARTE BLANCHE DC DINERS CLUB DS DISCOVER/NOVUS EC EUROCARD CA MASTERCARD JC JCB INTERNATIONAL TP AIR TRAVEL CARD VI VISA/BANKAMERICARD XS ACCESS CARD ZE HERTZ BB BARCLAY CARD CG CHARGEX CX CHOICE CL CREDIT LIBANAIS MD DIAMOND CARD LH LUFTHANSA COURTESY CASH- CASH RENTALS ARE ACCEPTED WITH A CASH DEPOSIT ID CARD OR AN ACCEPTABLE CHARGE CARD IN THE RENTER*S NAME HERTZ CASH DEPOSIT ID CARD - AN APPLICATION FOR THIS CARD MAY BE OBTAINED BY CONTACTING YOUR LOCAL HERTZ RESERVATION CENTER THIS CARD REQUIRES A DEPOSIT IN CASH OR TRAVELERS CHECKS AT THE BEGINNING OF THE RENTAL THE MINIMUM DEPOSIT IS THE ESTIMATED COST OF

9 THE RENTAL PLUS 50 PERCENT OF THAT AMOUNT, WITH A MINIMUM DEPOSIT OF USD HERTZ CASH CARD - THIS CARD ALLOWS CASH RENTALS AND WAIVES THE DEPOSIT REQUIREMENT THIS CARD IS NO LONGER ISSUED HOWEVER, PREVIOUSLY ISSUED CARDS ARE HONORED GUARANTEE- CREDIT CARDS ACCEPTED FOR GUARANTEE AX AMERICAN EXPRESS CB CARTE BLANCHE DC DINERS CLUB DS DISCOVER/NOVUS EC EUROCARD CA MASTERCARD JC JCB INTERNATIONAL TP AIR TRAVEL CARD VI VISA/BANKAMERICARD XS ACCESS CARD ZE HERTZ BB BARCLAY CARD CG CHARGEX CX CHOICE CL CREDIT LIBANAIS MD DIAMOND CARD LH LUFTHANSA COURTESY DUE TO LIMITED AVAILABILITY, SOME VEHICLES REQUIRE A CREDIT CARD GUARANTEE IF THE VEHICLE IS NOT NEEDED, IT MUST BE CANCELLED PRIOR TO THE PENALTY PERIOD OR A CANCELLATION FEE WILL BE APPLIED TO THE CREDIT CARD DEPOSIT- CREDIT CARDS ACCEPTED FOR DEPOSIT AX AMERICAN EXPRESS CB CARTE BLANCHE DC DINERS CLUB DS DISCOVER/NOVUS EC EUROCARD CA MASTERCARD JC JCB INTERNATIONAL TP AIR TRAVEL CARD VI VISA/BANKAMERICARD XS ACCESS CARD ZE HERTZ BB BARCLAY CARD CG CHARGEX CX CHOICE CL CREDIT LIBANAIS MD DIAMOND CARD

10 LH LUFTHANSA COURTESY WHEN A DEPOSIT IS REQUIRED, THE AMOUNT IS BASED ON THE FOLLOWING CHARGES - RATE, TAXES, LDW, PAI/PEC, LIS, REFUELING, SURCHARGE/ MOTOR VEHICLE FEES, ADDITIONAL AUTHORIZED DRIVER FEES, SUPPLEMENTARY EQUIPMENT FEES, AGE DIFFERENTIALS, ETC VOUCHER- HERTZ WILL NO LONGER ACCEPT MCO*S OR AIRLINE ACCOMODATION VOUCHERS ISSUED FROM THE US OR CANADA FOR RENTALS WITHIN THE US OR CANADA HERTZ ACCEPTS MCO*S AND AIRLINE VOUCHERS ISSUED BY INTERNATIONAL AIRLNES MCO*S ARE NOT ACCEPTED IF VALIDATED THROUGH ONE OF THE FOLLOWING AIRLNE EXAMPLES AEROLINEAS ARGENTINAS, ALLTALIA AIRLINES, MARKAIR, TOWER AIR, IBERIA AIRLINES, SWISS AIR *SWISSAIRE*, AIR SOUTH AIRLINES, ALASKA AIRLINES, AIR TRANSAT AIRWAYS, AMERICA WEST AIRLINES, JAPAN AIRLINES, AMERICAN, US AIR, DELTA, CONTINENTAL, UNITED, AIR CANADA, SOUTHWEST THE FOLLOWING CONDITIONS APPLY FOR MCO*S ISSUED BY ANY OTHER SOURCE RESIDENTS OF THE US, CANADA, PUERTO RICO AND THE VIRGIN ISLANDS CAN RENT WITH AN MCO AND EITHER 1 AN ACCEPTABLE CHARGE OR DEBIT CARD THE COUNTER WILL PLACE A HOLD ON THE CARD FOR THE ESTIMATED RENTAL CHARGES OVER THE VALUE OF THE MCO 2 A CURRENT RETURN AIRLINE TICKET PLUS A CASH DEPOSIT THE DEPOSIT IS CALCULATED AT THE ESTIMATED RENTAL CHARGES OVER THE VALUE OF THE MCO PLUS 50 PERCENT WITH A MINIMUM DEPOSIT OF USD THE CASH DEPOSIT MUST BE LEFT SEPERATELY AND IS NOT INCLUDED IN THE

11 VALUE OF THE MCO MORRIS AIR MCO CUSTOMERS MUST PRESENT THEIR RETURN AIRLINE TICKET OR MORRIS AIR PASSENGER TICKET RECEIPT AND MUST MEET THE CONDITIONS LISTED ABOVE AMTRAK TOUR PROGRAM VOUCHER CAN ALSO BE USED AS LONG AS THEY ARE ACCOMPANIED BY A RETURN AIRLINE TICKET OR AMTRAK TICKET AND THE RENTER MEETS THE ABOVE CONDITIONS GEOGRAPHIC RESTRICTIONS- HERTZ CARS MAY BE DRIVEN INTO MEXICO BUT THE FOLLOWING RESTRICTIONS APPLY ** RENTAL MUST ORIGINATE AT A PARTICIPATING LOCATION** APPLICABLE ONLY FOR CAR CLASSES ECAR, CCAR, CDAR, ICAR, IDAR, SCAR, FCAR, PCAR, SFAR, PVAR, CFAR, MVAR, FFAR, SRAR ** THE CUSTOMER MUST CHECK AT THE RENTING LOCATION AT THE TIME OF RENTAL FOR AUTHORIZATION AND PURCHASE OF THE MANDATORY MEXICAN INSURANCE POLICY ** THE MEXICAN INSURANCE COVERAGE ALLOWS TRAVEL UP TO 250 MILES INTO MEXICO GOLD MEMBERS MUST PURCHASE THE MEXICAN INSURANCE POLICY AT THE HERTZ COUNTER MEXICAN LAW DOES NOT ALLOW MEXICAN CITIZENS TO BRING A US VEHICLE INTO MEXICO, OR OPERATE A US VEHICLE WITHIN MEXICO THE SALE OF MEXICAN INSURANCE TO A CITIZEN OF MEXICO IS NOT PERMITTED HERTZ CARS MAY BE DRIVEN INTO CANADA BUT THE FOLLOWING RESTRICTIONS APPLY- **RENTAL LOCATION MUST BE NOTIFIED IN ADVANCE SO THAT NECESSARY PAPERWORK CAN BE INCLUDED WITH THE CAR **CANADIAN CUSTOMS AND EXCISE REGULATIONS PROHIBIT

12 CANADIAN RESIDENTS FROM DRIVING US RENTAL VEHICLES IN CANADA AND/OR RETURNING TO THE US WHEN A CANADIAN RESIDENT RENTS A US CAR IN THE US AND DRIVES INTO CANADA, HE/SHE MUST OBTAIN A TRAVELERS VEHICLE PERMIT FROM CANADIAN CUSTOMS /FORM E50B/ THEN THE RENTER MUST GO DIRECTLY TO A CANADIAN HERTZ LOCATION AND EXCHANGE THE US CAR FOR A CANADIAN CAR WITHIN 24 HOURS NO ONE WAY RENTAL FEES ARE APPLIED RESIDENCY IS BASED ON THE PRIMARY RENTER **RENTERS MAY ONLY DRIVE IN CANADA FOR 30 DAYS UNLESS EXTENSION IS REQUESTED FROM CUSTOMS AT TIME OF ENTRY ADDITIONAL FEES- TAXES- STATE AND/OR LOCAL TAXES OF 975 PERCENT WILL BE APPLIED TO THE RENTAL FEES- A VEHICLE LICENSING COST RECOVERY OF USD 000 TO USD 196 PER DAY WILL BE APPLIED TO ALL RENTALS A VEHICLE LICENSING COST RECOVERY OF USD 171 PER DAY WILL BE ASSESSED ON RENTALS IN CALIFORNIA WITH A BUSINESS PROGRAM CDP *NOT INCLUDING ASSOCIATION PROGRAM CDPS* FOR BUSINESS PROGRAM SPONSORS WITH ANNUAL GROSS REVENUES WITH HERTZ IN EXCESS OF USD 25,00000 A 35 PERCENT CALIFORNIA TOURISM COMMISION ASSESSMENT WILL BE APPLIED TO ALL RENTALS AIRPORT FEE- AN AIRPORT CONCESSION FEE RECOVERY OF 111 PERCENT WILL BE APPLIED TO ALL RENTALS GOVERNMENT RATE SUPPLEMENT- WHEN TRAVELING ON OFFICIAL U S GOVERNMENT BUSINESS,

13 RENTER WILL BE CHARGED A STANDARD MANDATORY GOVERNMENT ADMINISTRATIVE RATE SUPPLEMENT *GARS* OF USD 500 PER DAY IN ADDITION TO THE RATES LISTED SURCHARGES- A CUSTOMER FACILITY CHARGE OF USD 1000 PER RENTAL WILL BE APPLIED TO ALL RENTALS IF PLATEPASS IS USED TO PAY A TOLL, YOU WILL BE CHARGED THE POSTED CASH TOLL RATES INCURRED PLUS THE SERVICE FEE SET FORTH ON YOUR RENTAL RECORD HERTZ WILL ASSESS A FREQUENT FLYER SURCHARGE EQUIVALENT OF UP TO USD 075 PER DAY UP TO A MAXIMUM OF USD 525 PER RENTAL THE AMOUNT ASSESSED IS COLLECTED BY HERTZ TO OFFSET A PORTION OF HERTZ ANNUAL COST OF PARTICIPATION IN FREQUENT FLYER PROGRAMS * AIRTRANS AIRWAYS * ALASKA AIRLINES * CONTINENTAL AIRLINES * DELTA AIRLINES * FRONTIER AIRLINES * HAWAIIAN AIRLINES * MIDWEST AIRLINES * NORTHWEST AIRLINES * SOUTHWEST AIRLINES * SPIRIT AIRLINES * SUN COUNTRY AIRLINES * UNITED AIRLINES * US AIRWAYS FOR RENTALS IN THE US, PUERTO RICO, AND CANADA WHEN THE RENTER CHOOSES TO RECEIVE MILES IN THE AMERICAN AIRLINES AADVANTAGE PROGRAM THE FREQUENT FLYER SURCHARGE WILL BE CALCULATED BASED ON THE FEDERAL EXCISE TAX EXPENSE INCURRED BY HERTZ WHEN IT PURCHASES

14 MILES FROM AMERICAN AIRLINES UNDER THE TAX RELIEF ACT OF 1997, ALL COMPANIES THAT PURCHASE FREQUENT FLYER MILES FROM AIRLINES MUST PAY A 75 PERCENT EXCISE TAX ON THE COST OF THOSE MILES *ON AVERAGE, 6 CENTS PER DAY* SURCHARGE IS NOT APPLICABLE TO MILEAGE/POINTS OR CREDITS EARNED ON INTERNATIONAL AIRLINES, HOTEL PROGRAMS OR OTHER NON-AIRLINE FREQUENCY PROGRAMS AN ENERGY SURCHARGE OF USD 103 PER RENTAL WILL BE APPLIED TO ALL RENTALS FUEL- HERTZ HAS THREE REFUELING OPTIONS AVAILABLE TO MEET YOUR NEEDS ** YOU MAY PURCHASE A TANK OF GAS FROM HERTZ AT TIME OF RENTAL AND RETURN THE VEHICLE WITH AS LITTLE GAS AS YOU PREFER PLEASE BE AWARE THAT WE ARE UNABLE TO ISSUE A REFUND FOR UNUSED FUEL HOWEVER, THIS METHOD ELIMINATES THE NEED FOR YOU TO REFUEL THE TANK PRIOR TO RETURNING ** YOU CAN LET US REFUEL FOR YOU AND ONLY PAY FOR THE FUEL REQUIRED TO REPLACE THE FUEL YOU USED, AND FOR THE SERVICE AND CONVENIENCE OF REFUELING THE TANK ** YOU CAN STOP AND REFUEL THE TANK YOURSELF, IMMEDIATELY PRIOR TO RETURNING THE VEHICLE COVERAGES- INSURANCE- ON THIS RENTAL, HERTZ PROVIDES *NO* LIABILITY PROTECTION TO THE RENTER THE RENTER*S PERSONAL/ BUSINESS INSURANCE COVERS HIS/HER LIABILITY THIS DOES NOT AFFECT OPTIONAL LDW OR PAI/PEC COVERAGES RENTERS MAY STILL CHOOSE TO ACCEPT THE OPTIONAL LIABILITY INSURANCE SUPPLEMENT *LIS* AT THE TIME OF RENTAL

15 PAI-PERSONAL ACCIDENT INSURANCE- PERSONAL ACCIDENT INSURANCE/PERSONAL EFFECTS COVERAGE BOTH COVERAGE OPTIONS, PAI AND PEC, ARE INCLUDED IN A SINGULAR FEE OF USD 595 PER DAY PAI PROVIDES CERTAIN LIVE AND MEDICAL BENEFITS IN THE EVENT OF ACCIDENTAL DEATH AND/OR INJURY OCCURING DURING THE RENTAL PAI COVERAGE EXTENDS TO THE CUSTOMER FOR THE DURATION OF THE RENTAL AND TO ALL PASSENGERS WHILE ENTERING, EXITING AND OCCUPYING THE CAR PEC PROVIDES LIMITED PROTECTION FOR LOSS OF OR DAMAGE TO COVERED PERSONAL EFFECTS WHILE SUCH PERSONAL EFFECTS ARE IN TRANSIT OR IN ANY HOTEL OR OTHER BUILDING EN ROUTE DURING THE RENTAL PERIOD COVERAGE APPLIES TO THE CUSTOMER AND MEMBERS OF THE CUSTOMER*S IMMEDIATE FAMILY WHO PERMANENTLY RESIDE IN THE CUSTOMER*S HOUSEHOLD AND ARE TRAVELING WITH THE RENTER PAI AND PEC ARE AVAILABLE FOR A SINGULAR CHARGE FOR EACH FULL OR PARTIAL DAY LIABILITY INSURANCE SUPPLEMENT- LIABILITY INSURANCE SUPPLEMENT - LIS - IS AN OPTION AVAILABLE FOR AN ADDITIONAL CHARGE OF USD 1395 PER DAY LIS PROVIDES THE RENTER AND AUTHORIZED OPERATORS OF THE RENTAL VEHICLE WITH PRIMARY LIABILITY PROTECTION FOR THIRD PARTY ACCIDENT CLAIMS UP TO A COMBINED SINGLE LIMIT OF USD 1,000,00000 FOR BODILY INJURY, INCLUDING DEATH AND PROPERTY DAMAGE FOR EACH OCCURENCE THE LIS CHARGE APPLIES TO EACH FULL OR PARTIAL RENTAL DAY WAIVERS- LDW-LOSS DAMAGE WAIVER- LOSS DAMAGE WAIVER - LDW - IS NOT INSURANCE IT IS AN OPTION CUSTOMER SERVICE WHICH RELIEVES THE

16 CUSTOMER FROM RESPONSIBILITY FOR THE LOSS OF OR DAMAGE TO THE RENTAL CAR RESULTING FROM ANY CAUSE PROVIDED THE CAR IS IN ACCORDANCE WITH THE TERMS OF THE RENTAL AGREEMENT LOSS DAMAGE WAIVER VARIES ACCORDING TO CAR TYPE USD 900 PER DAY FOR ECAR, MCAR, CCAR, CDAR, ISAR, SSAR, EXAR USD 2899 PER DAY FOR LGDR, LRAR, WSAR, LJAR, PFAR USD 3599 PER DAY FOR LCAR, PDAR, WFAR, PJAR, IRAR, URAR, FFAR, LFAR, PTAR, XEAR, XBAR USD 1500 PER DAY FOR ALL OTHER VEHICLE TYPES NOT ALL VEHICLE TYPES ARE AVAILABLE AT ALL LOCATIONS PLEASE CHECK AVAILABILITY FOR VEHICLE TYPES AVAILABLE AT THIS LOCATION SERVICES OFFERED- ADDITIONAL SERVICES- THIS IS A SELF-SERVICE EXPRESS KIOSK OR EXPRESS COUNTER LOCATION AFTER THE RESERVATION IS COMPLETED THE RENTER MUST COMPLETE CHECK IN ONLINE AT HERTZCOM PRIOR TO RENTAL, PRINT A BAR CODED CONFIRMATION AND PRESENT IT AT THE TIME OF RENTAL AT THE KIOSK OR EXPRESS COUNTER CHECK IN IS GUARANTEED TO BE 10 MINUTES OR LESS OR THEY WILL RECEIVE A 50 DOLLAR HERTZ CREDIT ** COMPUTERIZED DRIVING DIRECTIONS - CDD VARIOUS AIRPORTS OFFER AN EASY TO USE TOUCH-SCREEN FOR MAPPING OUT LOCAL ROUTES TO LANDMARKS, HOTELS, TOURIST ATTRACTIONS, RESTAURANTS, ETC, WHICH CAN BE PRINTED OUT AND TAKEN WITH YOU IN YOUR RENTAL CAR COMPUTERIZED DRIVING DIRECTIONS ARE AVAILABLE AT THIS

17 AIRPORT LOCATION ** INSTANT RETURN SERVICE - AVAILABLE TO CHARGE CARD CUSTOMERS AT THIS AIRPORT LOCATION YOU WILL MEET A HERTZ REPRESENTATIVE IN THE CAR RETURN AREA AND WILL BE GIVEN A COMPLETED RENTAL RECEIPT FROM A HAND-HELD COMPUTER THERE IS NO NEED TO GO TO THE RENTAL COUNTER WHICH SAVES YOU TIME AT THE RENTAL COUNTER FOR AVAILABILITY ** ACCESSIBLE PARKING ALL HERTZ CORPORATE LOCATIONS HAVE DESIGNATED ACCESSIBLE PARKING AT CAR RETURN AREAS CUSTOMERS MUST PROVIDE THEIR OWN HANDICAPPED PERMIT DUE TO SAFETY REASONS, HERTZ DOES NOT PROVIDE IDENTIFICATION CARDS OR CAR STICKERS ** DRIVERS FOR THE BLIND OR PHYSICALLY-IMPAIRED PERSONS A DRIVER WHO HAS A VALID DRIVERS LICENSE AND IS AT LEAST 25 YEARS OF AGE MAY DRIVE A HERTZ CAR RENTED BY A PERSON WITH VISUAL OR OTHER PHYSICAL IMPAIRMENT ** TELEPHONE SERVICE FOR THE HEARING-IMPAIRED FOR PERSONS WITH HEARING OR SPEECH IMPAIRMENT, THE HERTZ WORLDWIDE RESERVATION CENTER OFFERS A TELEPHONE DEVICE FOR THE DEAF--TDD--24 HOURS A DAY CALL TOLL FREE WITHIN THE US GOLD SERVICE- HERTZ NUMBER ONE CLUB GOLD IS THE FASTEASY WAY TO RENT A CAR AT OVER 640 HERTZ LOCATIONS AROUND THE WORLD WE PROVIDE YOU WITH A SPECIAL CANOPIED AREA SO THERE*S * NO STOPPING AT ANY COUNTERS *

18 NOT IN THE TERMINAL NOT IN THE RENTAL LOT NOT ANYWHERE * NO DEALING WITH UNNECESSARY PAPERWORK * YOUR CHOICES REGARDING CAR CLASSOPTIONAL SERVICES AND CREDIT CARD ARE ALL TAKEN CARE OF IN ADVANCE * NO SEARCHING FOR YOUR CAR * THE HERTZ COURTESY BUS DELIVERS YOU TO A SPECIAL WEATHER-PROTECTED CANOPIED AREA WHERE AN ELECTRONIC SIGN CLEARLY SHOWS YOUR CAR*S LOCATION NEXT TO YOUR NAME * NO SURPRISES * YOUR CAR HAS BEEN PRE-SELECTED ACCORDING TO YOUR PREFERENCESSPECIALLY PREPARED AND READY TO GO - TRUNK OPEN AND ALL JUST STEP INSHOW THE GATE ATTENDANT YOUR DRIVER*S LICENSE AND RENTAL RECORDAND TAKE OFF WHEN THE HERTZ NUMBER ONE CLUB *GOLD* CANOPY SERVICE IS CONFIRMEDTHE LETTERS *GOLD* WILL BE APPENDED TO YOUR CONFIRMATION NUMBER GOLD SERVICE IS AVAILABLE DURING REGULAR BUSINESS HOURS GOLD SERVICE MEMBERS SHOULD PROCEED TO THE COURTESY BUS STOP OUTSIDE THE BAGGAGE CLAIM AREA ON THE CENTER ISLAND AND WAIT AT THE PURPLE SIGN WHICH READS *TRAM STOP HOTEL, MOTEL, CAR RENTAL* AND WAIT FOR THE HERTZ BUS THE BUS WILL TAKE YOU TO THE GOLD SERVICE AREA GOLD WALKINS - EXIT 405 FREEWAY TO CENTRY BLVD, GO TO THE MARRIOTT HOTEL ON THE RIGHT CORNER OF AIRPORT BLVD *A CAR RETURN SIGN IS ALSO ON THE CORNER* THE HERTZ CAR LOT IS ON THE RIGHT SIDE OF AIRPORT BLVD AFTER THE THIRD STOP LIGHT THE CUSTOMER SHOULD PROCEED DIRECTLY

19 TO THE GOLD SERVICE AREA NUMBER ONE CLUB GOLD APPLICATIONS CAN BE REQUESTED BY PHONE AT OR MAY BE OBTAINED THROUGH MOST TRAVEL AGENCIES PRESTIGE SERVICE- THE HERTZ PRESTIGE COLLECTION IS A UNIQUE LINE OF SUPERIOR PERFORMANCE VEHICLES SUCH AS THE JAGUAR XJ8, LAND ROVER DISCOVERY, AND THE VOLVO S80 CONVERTIBLE WHEN RENTING A HERTZ PRESTIGE COLLECTION VEHICLE YOU WILL ENJOY THE BENEFITS OF SPECIAL HERTZ PRESTIGE SERVICE INCLUDING THE FOLLOWING *THE ABILITY TO RESERVE BY SPECIFIC VEHICLE MODEL BY SIPP CODE *WEATHER PROTECTED PICK UP AREA *EXPEDITED RETURN SERVICE *ONE YEAR, FREE, FEE-WAIVED GOLD SERVICE MEMBERSHIP *COMPLIMENTARY NEVERLOST IN-CAR NAVIGATION SYSTEM FLIGHT ARRIVALS - COLLECT YOUR BAGGAGE AND PROCEED DIRECTLY TO THE CENTER ISLAND OUTSIDE AND WAIT AT THE PURPLE SIGN WHICH READS *RENTAL CAR* FOR THE HERTZ BUS *RENTAL CAR* FOR THE HERTZ BUS THE BUS WILL TAKE YOU TO THE GOLD SERVICE AREA AT THE MAIN FACILITY PLEASE ADVISE THE DRIVER THAT YOU HAVE A PRESTIGE COLLECTION RESERVATION WALKINS - EXIT 405 FREEWAY TO CENTURY BLVD GO TO THE MARRIOTT HOTEL ON THE RIGHT CORNER OF AIRPORT BLVD *A CAR RETURN SIGN IS ALSO ON THE CORNER* THE HERTZ CAR LOT IS ON THE RIGHT SIDE OF AIRPORT BLVD AFTER THE THIRD STOP LIGHT THE CUSTOMER SHOULD PROCEED TO THE GOLD SERVICE AREA

20 NON-GOLD MEMBERS AND GOLD MEMBERS WITH QUESTIONS SHOULD LOOK FOR THE HERTZ REPRESENTATIVE IN THE GOLD SERVICE AREA SPECIAL EQUIPMENT- ** SPINNER KNOBS THE SPINNER KNOB IS A DEVICE ATTACHED TO THE STEERING WHEEL ALLOWING A PHYSICALLY DISABLED PERSON EASIER STEERING MOVEMENT 8 HOURS ADVANCE BOOKING IS REQUIRED AVAILABLE AT NO ADDITIONAL COST THIS ITEM CANNOT BE RESERVED VIA THIS RESERVATION SYSTEM TO CONFIRM, CALL YOUR LOCAL HERTZ RESERVATION CENTER ** WHEELCHAIR ACCESSIBLE VANS WHEELCHAIR ACCESSIBLE VANS ARE NOW AVAILABLE BY CALLING YOUR LOCAL HERTZ RESERVATION CENTER HERTZ WILL THEN PUT YOU IN TOUCH WITH THE WHEELCHAIR VAN COMPANY CSI - CHILD SEAT/INFANT- INFANT SEATS ARE AVAILABLE AT THIS LOCATION FOR BACK SEAT USE ONLY THE COST IS USD 1300 PER DAY, UP TO A MAXIMUM CHARGE OF USD 6500 PER RENTAL THIS EQUIPMENT IS AVAILABLE FOR ONE WAY RENTALS AT NO ADDITIONAL CHARGE THE INFANT SEATS ARE FOR INFANTS FROM 5 TO 20 POUNDS UP TO 26 INCHES LONG HERTZ WILL PROVIDE YOU THE CHILD SEAT AT THE RENTAL COUNTER OR BRING IT TO THE RENTAL VEHICLE FOR SELF INSTALLATION INSTALLATION INSTRUCTIONS FOR THE CHILD SEAT*S ARE PROVIDED IN THE CHILD SEAT OWNER*S MANUAL LOCATED ON THE BACK OF THE CHILD SEAT ADDITIONAL INFORMATION IS ALSO PROVIDED IN THE VEHICLE OWNER*S MANUAL *AVAILABLE AT THE RENTAL COUNTER* THE CUSTOMER MUST PLACE THE CHILD IN THE SEAT AND ADJUST THE STRAPS TO PROPERLY FIT THE CHILD ACCORDING

21 TO THE MANUFACTURER*S INSTRUCTIONS CST - CHILD SEAT/TODDLER- TODDLER SEATS ARE AVAILABLE AT THIS LOCATION FOR BACK SEAT USE ONLY THE COST IS USD 1300 PER DAY, UP TO A MAXIMUM CHARGE OF USD 6500 PER RENTAL THIS EQUIPMENT IS AVAILABLE FOR ONE WAY RENTALS AT NO ADDITIONAL CHARGE THE TODDLER SEATS USED BY HERTZ ARE FOR CHILDREN WEIGHING FROM 20 TO 40 POUNDS UP TO 40 INCHES TALL HERTZ WILL PROVIDE YOU THE CHILD SEAT AT THE RENTAL COUNTER OR BRING IT TO THE RENTAL VEHICLE FOR SELF INSTALLATION INSTALLATION INSTRUCTIONS FOR THE CHILD SEAT*S ARE PROVIDED IN THE CHILD SEAT OWNER*S MANUAL LOCATED ON THE BACK OF THE CHILD SEAT ADDITIONAL INFORMATION IS ALSO PROVIDED IN THE VEHICLE OWNER*S MANUAL *AVAILABLE AT THE RENTAL COUNTER* THE CUSTOMER MUST PLACE THE CHILD IN THE SEAT AND ADJUST THE STRAPS TO PROPERLY FIT THE CHILD ACCORDING TO THE MANUFACTURER*S SPECIFICATIONS HCR - HAND CONTROL RIGHT- HAND CONTROLLED EQUIPMENT IS A DEVICE THAT ATTACHES TO THE BRAKE AND GAS PEDAL THIS ALLOWS A PERSON TO DRIVE THE VEHICLE WITHOUT USING LEGS IT IS AVAILABLE AT NO ADDITIONAL COST EQUIPMENT MAY BE CONFIRMED WITH 8 HOURS ADVANCE BOOKING IF ADVANCE BOOKING IS NOT MET, EQUIPMENT WILL BE REQUESTED THE EQUIPMENT MAY BE USED ON ONE-WAY RENTALS FREE OF CHARGE RIGHT HAND CONTROLS ARE CONFIRMABLE ON ECAR, CCAR, ICAR, IDAR, FCAR, PCAR, IFAR, IVAR, MVAR AND MAY BE REQUESTED ON LCAR, SFAR, FFAR, LFAR, PFAR RENTERS MUST BRING THEIR OWN HANDICAPPED PARKING PERMIT AS HERTZ DOES NOT PROVIDE HANDICAPPED ID CARDS OR CAR

22 STICKERS HCL - HAND CONTROL LEFT- HAND CONTROLLED EQUIPMENT IS A DEVICE THAT ATTACHES TO THE BRAKE AND GAS PEDAL THIS ALLOWS A PERSON TO DRIVE THE VEHICLE WITHOUT USING LEGS IT IS AVAILABLE AT NO ADDITIONAL COST EQUIPMENT MAY BE CONFIRMED WITH 8 HOURS ADVANCE BOOKING IF ADVANCE BOOKING IS NOT MET, EQUIPMENT WILL BE REQUESTED THE EQUIPMENT MAY BE USED ON ONE-WAY RENTALS FREE OF CHARGE LEFT HAND CONTROLS ARE CONFIRMABLE ON ECAR, CCAR, CDAR, ICAR, IDAR, FCAR, PCAR, IFAR, IVAR, MVAR AND MAY BE REQUESTED ON SCAR, LCAR, SFAR, FFAR, LFAR, PFAR, STAR RENTERS MUST BRING THEIR OWN HANDICAPPED PARKING PERMIT AS HERTZ DOES NOT PROVIDE HANDICAPPED ID CARDS OR CAR STICKERS NAV - NAVIGATIONAL SYSTEM- NEVERLOST IS CONFIRMABLE AT THIS LOCATION AT A COST OF USD 1299 PER DAY, A MAX AMOUNT OF USD FOR RENTALS 14 DAYS OR LONGER NEVERLOST IS AN ON-BOARD NAVIGATIONAL SYSTEM IT IS A ROUTE GUIDANCE SYSTEM THAT PROVIDES TURN-BY-TURN DRIVING DIRECTIONS TO THOUSANDS OF DESTINATIONS WITHIN LCD VIDEO SCREEN AND COMPUTER GENERATED VOICE INSTRUCTIONS NEVERLOST IS OFFERED ON ICA, IDAR, FCAR, PCAR AND LCAR AT MOST LOCATIONS NEVERLOST IS INCLUD ON LEAR, XSAR, PRAR, USAR, PSAR, PDAR, LGDR, LRAR, WSAR, LJAR, LDAR, WFAR, PJAR, IRAR, URAR, UFAR, SXAR, LFAR, WTAR BST - CHILD SEAT/BOOSTER- BOOSTER SEATS ARE AVAILABLE AT THIS LOCATION FOR BACK SEAT USE ONLY

23 THE COST IS USD 1300 PER DAY, UP TO A MAXIMUM CHARGE OF USD 6500 PER RENTAL THIS EQUIPMENT IS AVAILABLE FOR ONE-WAY RENTALS AT NO ADDITIONAL CHARGE THE BOOSTER SEATS USED BY HERTZ ARE FOR CHILDREN WEIGHING FROM 40 TO 100 POUNDS, FROM 35 INCHES TO 54 INCHES TALL THE CUSTOMER MUST PLACE THE CHILD IN THE SEAT AND ADJUST THE STRAPS TO PROPERLY FIT THE CHILD ACCORDING TO THE MANUFACTURER*S INSTRUCTIONS CSR - SATELLITE RADIO- CSR - SIRIUS SATELLITE RADIO- SIRIUS SATELLITE RADIO IS CONFIRMABLE AT THIS LOCATION SIRIUS RADIO OFFERS 100 SATELLITE STREAMS OF RADIO PROGRAMMING THAT INCLUDED 60 STREAM OF 100 PERCENT COMMERCIAL FREE MUSIC AND 40 STREAMS OF NEWS, SPORTS AND ENTERTAINMENT NATIONWIDE THE COST IS USD 500 PER DAY END OF SCROLL