2007 XPLANE.com. Lawson Enterprise Asset Management. Effective Lifecycle Management

Transcription

1 2007 XPLANE.com Lawson Enterprise Asset Management Effective Lifecycle Management

2 Getting the Most Out of Your Key Assets Getting the most out of your key assets throughout their lifecycle is important to your success. We don t need to tell you that unplanned stoppages can greatly affect your bottom line. You also need to keep costs to a minimum, so you can t just throw money at the problem. Then there s the growing list of environmental, security, financial and operational regulations to meet. Not to mention stricter reporting requirements. Lawson has the solution a complete business software solution specifically designed for companies that rely heavily on complex assets. Lawson Enterprise Asset Management helps you to maximize asset availability and minimize lifecycle costs, giving you a faster return on asset investment. It also gives you visibility across your business, so you can see where you can boost profitability. At Lawson we look at your business from your point of view and your way of operating. We examine the challenges you are facing at every stage of the asset lifecycle from the moment you need to purchase a new asset to the moment it is scrapped and outline the range of solutions available. Keeping Costs Down and Availability Up Aging assets. Skills shortages. Tougher regulations. You can t do much about them and they re all pushing up your costs. To remain competitive, you need to keep the lid on your spend for equipment maintenance, spare parts replenishment and asset replacement. But high levels of availability and reliability of plant, facilities or equipment is essential to your success. The solution is found in the better utilization of your resources. (1) Lawson world-wide benchmark survey Are Attitudes to Asset Management Changing and Does IT Add Value? Better Service with Fewer Workers Not many asset intensive organizations have escaped the effects of staff cuts and an aging workforce. But despite fewer workers, service levels must keep improving. In a recent benchmark survey sponsored by Lawson (1) more than one-third of asset intensive organizations believe that skills shortages are having a significant impact on their organization. Effective asset management solutions can provide your organization with a long-term view of future skills requirements and enable you to plan to ensure that those requirements can be satisfied using internal or specialized contractor support. Corporate Social Responsibility Nowadays, you can t simply consider operational output at the expense of everything else. You are legally bound to meet environmental, health and safety as well as accounting regulations and be able to prove that you do so. Corporate social responsibility (CSR), and specifically the need to be environmentally friendly, has become a major influence on the way organizations operate. Today, almost 80 percent of asset intensive organizations view maximizing plant safety as a critical concern. Ninety-seven percent have at least one CSR initiative in place such as carbon emission reduction, improved energy management, or ethical procurement. (1)

3 An effective asset management and maintenance solution can play a significant part in your CSR policy. It can, for example, help ensure that assets operate efficiently and within environmental limits. An effective preventive maintenance program can greatly lengthen the lifecycle of spare parts and assets, saving natural resources and reducing disposal. In addition, by making sure that maintenance procedures are well documented, waste is disposed of correctly and, when possible, equipment is repaired rather than discarded. Total cost of ownership for our software is reducing. A Necessary Evil? Our share price is up this quarter. Operational output has increased. BOARDROOM We have received our certificate of compliance. Another important issue faced by many asset intensive organizations is that maintenance is often seen as a cost, rather than an investment. Although things are moving in the right direction in this respect, too many senior managers still view maintenance as a necessary evil and don t fully appreciate that effective asset management can have a significant positive impact on the bottom-line. Cradle-to-Grave Asset Management Managing and maintaining your key assets throughout their entire lifecycle is critical to your success. Rather than looking at each part of an asset s lifecycle in isolation or only focusing on the operational life, your asset management solution should enable a more holistic view. It should help you manage the entire cycle from initial asset design and procurement to retirement and scrapping ensuring that you get the best return for your investment. INSTALL COMMISSION PROCURE DESIGN OPERATE AND MAINTAIN 2007 XPLANE.com RETIRE DECOMMISSION CONTINUED OPERATION REFURBISH

4 An integrated asset lifecycle approach has many advantages, including: Comprehensive asset traceability, providing the information necessary to meet growing reporting demands; Transparency across the business, so good executive decisions can be made at each key stage of the lifecycle; Increased asset availability and reliability, resulting in more operational capacity; Extended asset life, which reduces capital expenditure on asset replacement; Improved financial performance of assets, which leads to better cash flow. DESIGN PROCURE Design and Procure The design and procure phases of an asset s life will be dependant on many factors, such as the asset s uniqueness, size and complexity. For one-off, customized or highly specialized assets, the design phase needs to be supported by a comprehensive solution that is capable of managing all of the activities, budgets, costs and revisions that a typical project of this nature requires. This will often involve both internal and external design resources. For off-the-shelf assets or those requiring little customization the design stage may involve a simple sizing and capacity exercise. Even this type of asset design will benefit from data held in a comprehensive solution. Using statistical information about similar assets it is possible to determine factors such as reliability and cost of maintenance which may help determine if a particular model or manufacturer should have preference in the selection process. Additional data such as current spare parts availability or supplier delivery and price performance should also be available to support the decision process. Decisions made now could significantly affect other areas of your business. Your inventory and procurement groups will be looking for an asset using common parts, shared with other equipment that you already use and ideally available on short, reliable lead times. This reduces inventory levels, tied-up capital and offers an opportunity to negotiate further favorable procurement terms with your suppliers. Your maintenance team will be looking for an asset which can be easily maintained with long cycles between maintenance, and one which can be easily maintained while still in operational use. Ultimately, your operations or manufacturing group will be very interested in the asset s performance and reliability. Getting this wrong could dramatically affect your operational capability. Irrespective of the asset type, procurement plays a key role during the acquisition of new assets by supporting the tender and negotiation stages for both assets and installation services. Advanced enterprise asset management solutions should help manage the full process, including contract management and the full purchase cycle, from request through order receipt. INSTALL COMMISSION Install and Commission Asset installation can be a complex process that must be carefully coordinated to ensure that everything runs smoothly and according to schedule. As well as helping with the installation process, your asset management solution should allow you to collect the vast array of technical information and other documentation you need at this important stage of an asset s life. Asset information is often provided by the manufacturer or supplier in a variety of formats, including electronic media. Your solution should give you the opportunity to import this information to form the basis of your asset records.

5 The install and commission phases are an ideal time to develop an effective maintenance strategy to help ensure that the correct level of reliability and availability is achieved. Advanced asset management solutions offer integrated support for techniques such as Reliability-Centered Maintenance (RCM) and includes tools to evaluate asset criticality, cost of asset failure versus cost of prevention as well as proactively highlights shortcomings in the strategy once it is implemented. OPERATE AND MAINTAIN Operate and Maintain This is the longest phase of the asset lifecycle. The asset is performing its key role and is now expected to pay its way. To minimize unplanned downtime, it needs to be maintained effectively. Your solution should provide extensive service functionality for all types of planned, preventive and predictive maintenance. It should contain a predefined library of re-occurring maintenance jobs that enables work to be carried out quickly and effectively. Your selected solution should connect a wide variety of data associated with scheduled maintenance. It should be able to identify when an asset should be maintained, with scheduling options including calendar-time meters, user-defined meters, condition meters and fixeddate meters, and coordinate scheduled and unscheduled work with real-time work order management. Should an unplanned failure still occur, your solution should allow you to quickly diagnose the problem and coordinate the necessary resources, including material, tools, labor and documents. It should help you to complete the repair and get the asset operational again as quickly as possible. CONTINUED OPERATION DECOMMISSION RETIRE REFURBISH Refurbish and Continued Operation From time to time it is necessary to overhaul or refurbish an asset. Preventive and predictive maintenance capabilities, together with comprehensive statistical information, allow you to monitor the state of your assets and help you determine when refurbishment is required. You then need a solution that allows you to coordinate the refurbishment process to minimize any operational disruption and reduce lost asset availability. Decommission Choosing the right time to decommission an asset is important to your business. On the one hand, you want to maximize your returns from the asset and extend its life, but on the other you must comply with strict regulations that govern how assets are decommissioned. The process itself needs to be highly coordinated to minimize operational disruptions. An array of statistical and analysis functions should be at your fingertips to help you decide when an asset is no longer economically viable. Work management features will support the retirement and decommissioning process, managing maintenance resources, subcontractors and tools. Retire Finally, your asset management solution should help you manage the process of retiring, scrapping or selling the asset. Integration between maintenance data and financial data about the asset helps to ensure that all groups within your organization are coordinated during the scrapping process. A fully integrated solution can also assist other department within the business, such as inventory, which can use functions to see whether the retired asset s spare parts are still required for other equipment; if not, they can be sold. An asset s resale value can be greatly enhanced by having a comprehensive service history.

6 Effective Asset Management and Maintenance Lawson Enterprise Asset Management (EAM), a best-of-breed application in its own right, comprises of a broad suite of applications for equipment and component control, diagnostics, preventive maintenance and work order management. EQUIPMENT AND COMPONENT CONTROL Quick and easy access to extensive asset information. The Lawson EAM Suite Equipment and Component Control Asset Data A modern maintenance organization is built upon knowledge a large amount of information that needs to be maintained and made readily available to operational personnel. This information includes equipment details, spare parts and component data, technical information, modification history, documents, manuals and drawings, permit or lock-out details together with extensive service and work order data. Surveys have clearly demonstrated that about half of the time spent on breakdowns is actually preparation for the repair, including looking for technical documentation and finding spare parts information. This is precisely the focus of Lawson Equipment and Component Control to provide operational personnel with direct access to data, quickly and easily. Technical Data Technical Datasheets provide a powerful way to store and search for asset, location or spare part technical information. Technical datasheets provide a userdefined database of technical fields and templates which can be used to hold any amount of information. A powerful search function then enables users to quickly find the information that is invaluable in emergency or breakdown situations. Permits/Lock-Out and Tag-Out Safe working practices are crucial. Senior management and employees alike have a direct responsibility to ensure that work is carried out professionally and according to acknowledged working practices. Permit or lock-out and tag-out information can therefore be critical in helping to meet this demand. This information can be linked to many different records within the Lawson EAM solution, including positions, equipment, services, work requests and work orders. An electronic approval process is available with auditable history. You can also assign and track which locks are associated with each permit. Asset Tracking Particularly important to asset intensive industries is the ability to manage the movement and tracking of equipment, components and other operational units and in some industry sectors and countries, such tracking is compulsory. For example, if a piece of equipment is calibrated and found to be out of tolerance, you must be able to track its movements since it was last inspected in order to evaluate any potential impact on safety or quality. This can be easily achieved by using its installation, removal and history functions. For more advanced require-

7 ments, a work order request can be automatically generated when an asset is removed from operation; this allows the repair requirements to be easily tracked. An electronic approval system is also available. This allows a technician to initiate an asset movement, but requires a manager to approve it before further action is taken. Warranty Management Asset-reliant organizations can waste vast amounts of money through no or poor control of asset warranties. If an asset fails, you must be able to quickly and easily see if it is still under the manufacturer s or service provider s warranty so that you don t invalidate the warranty or fail to claim some recompense. Lawson EAM enables you to track and manage both manufacturer s and service provider s warranties and keeps records for both calendar-based and meter-based warranties. Asset Usage History Usage is recorded through an asset s meter history. Lawson EAM holds details of an asset s entire usage history as well as its usage since installation in its current location. Usage history has many purposes, but is particularly important for scheduling preventive maintenance requirements. The solution maintains meter history for both calendar and non-calendar-based meters such as running hours. Cost of Failure Automatic diagnostic capability. DIAGNOSTICS Maintenance Strategy Cost of Prevention Fixed Asset Integration Coordinating the legal representation of a company s fixed assets against the equipment information used by the maintenance team has always been a complicated task. During auditing, an organization is usually asked to prove the existence of an expensive asset, which could be located anywhere within the organization. A further complication arises when the asset s number is different from the coding used by the maintenance team. Lawson EAM allows the assets to be coded with the maintenance team s numbering structure and at the same time include the financial department s asset code and subcode, thereby providing an important cross-reference point. When the maintenance team moves any equipment, the financial team is able to track the asset s location. This assists in satisfying auditing requirements. The maintenance and financial teams can also coordinate their efforts during the asset scrapping process. Diagnostics Management Asset reliability is critical to your organization. Lawson EAM is designed to help you develop and maintain an effective maintenance management strategy, and proactively help to identify shortcomings and failures in that strategy. Amending the strategy can help you get the most out of your key equipment. The Lawson EAM solution offers integrated support for best practices such as Reliability- Centered Maintenance (RCM). Criticality Rating Few companies are able to focus on all of their assets. That s why Lawson EAM lets you calculate the criticality of your assets based on your own user-definable rating system. The results can then identify where you should focus your efforts.

8 Diagnostic Failure Structure To develop a truly effective preventive maintenance strategy for key assets, you must first understand how those assets can fail and what can cause those failures. The diagnostic analysis functions within Lawson EAM helps you determine how an asset can fail, based on input from your technicians or automatically, based on actual failure history. Consequence Analysis Within an asset intensive business, the consequence of an asset failing can have a dramatic affect on the environment, safety or on operational performance. It is therefore important to consider these consequences when setting out a maintenance strategy. Lawson s solution provides a user-definable consequence analysis function which helps guide the user into the right course of preventive action for an asset. Preventive Strategy Based on the diagnostic information, preventive routines can now be developed to avoid the likely failures. The service can be defined as preliminary at this stage and, therefore, no schedules are actually generated until further preparation or approval is given. The service function provides an electronic approval system, which can be used in this case to monitor the development of the service and its approval. Automatic notifications are available if actions in the approval process are not completed within the agreed time scale. Cost-of-Failure versus Cost-of-Prevention Analysis In today s economy, a maintenance strategy must be effective in avoiding failures, but it must also be cost effective. In failure cases that do not impact safety or the environment, the cost of the preventive plan should normally be less than the cost of the failure itself. Otherwise, it may be more appropriate to adopt an operate to failure plan. Lawson EAM can help with this analysis by calculating the cost of failure versus the cost of prevention Closed-Loop Failure Analysis How do you know that your preventive strategy is being effective in avoiding the failures it was designed to avoid? Lawson s solution helps justify your investment in prevention by automatically analyzing work feedback to identify when a failure that should have been avoided by a preventive service has occurred. If this is the case, a message indicating a potential problem is issued. This message, which can be relayed within the Lawson application or via e mail, should be the catalyst to reconsider the maintenance strategy.

9 PREVENTIVE MAINTENANCE CALENDAR Extensive service functionality for all forms of preventive maintenance. Preventive Maintenance A service management module within Lawson EAM has been specifically designed to help manage all forms of re-occurring maintenance work including preventive, predictive, safety, regular outages and inspection work. Scheduling Capabilities Lawson EAM offers a wide range of scheduling options for your preventive maintenance, including calendar-based, meter-based, fixed-date and on-condition scheduling. Calendar-based scheduling includes hours, days, weeks, months and years. Meter-based scheduling can be configured by your organization to track and schedule preventive maintenance based on your equipment s operational units of measure. These could include, for example, running hours, product output, number of operations or miles/kilometer traveled. Fixed-date scheduling allows you to schedule maintenance by defining fixed dates or triggers such as every Monday or every second Tuesday. Condition-based scheduling, on the other hand, is normally used to trigger maintenance when there is a change in the asset s condition, such as a change in temperature or change in oil level. The open interface of the Lawson solution has also permitted our customers to integrate these scheduling capabilities into their assets, thus allowing asset usage to be automatically picked up and used to schedule preventive maintenance. Lawson EAM also supports competing meters and service suppression. Inspection Management Minimum, maximum and trend process variables can be entered within the service schedule. When carrying out a temperature check, for example, the reported value should not be less than 50 degrees or more than 80, with a difference between each reading of 1 degree. A variance from these parameters may indicate a fault or change in wear pattern. When the service is reported, the system will check that the feedback is within these tolerances. If not, either an automatic alarm request or another service to correct the problem can be generated. Work and Shutdown Packages A fundamental function for asset intensive organizations is the concept of work or shutdown packages, where a group of tasks can be grouped together and then controlled as a package when the work is due. Dynamic Inspection Handling When defining inspections, it is also possible to define dynamic inspections. Dynamic inspections are designed for workbench or inspection environments, in which a piece of equipment is inspected and, based on the results of each inspection, the system suggests the next course of action. Route-based Maintenance Lawson EAM supports route-based maintenance. Event control and sequence numbers are used to collate similar services into checklist-type inspections or routes. A traditional application of this is for lubrication. Sequence control ensures that inspections are listed in a logical sequence, thus reducing the chance of wasted time.

10 How effective is your asset lifecycle management? Effectively managing and maintaining your key assets throughout their lifecycle is critical to your success. Lawson software solutions can help you to maximize your profitability and return on your asset investment during every stage of the asset lifecycle. Total cost ownership software Why do organizations that want to improve their asset management select Lawson? Because Simpler is Better. Our share price is up this quarter. Operational output has increased. BOARDROOM We have received our certificate of compliance. EQUIPMENT AND COMPONENT CONTROL Automated Budget FINAN Quick and easy access to extensive asset information. New Asset Project PROJECTS PROCURE INSTALL DESIGN Resume Skills RETIRE DECOMMISSION HUMAN CAPITAL MANAGEMENT CONTINUED OPERATION Utilization 10

11 ENTERPRISE PERFORMANCE MANAGEMENT DIAGNOSTICS of for our is reducing. Asset Availability Labor Usage Carbon Emissions Operational Output Cost of Failure Maintenance Strategy Cost of Prevention MeanTime Between Failure Safety Logs Data analysis tools to improve operational effectiveness. Automatic diagnostic capability. CE Account Ledger Our long-term maintenance plan has indicated that we need five parts in six months. With that amount of forward planning I can give you a good discount. PREVENTIVE MAINTENANCE CALENDAR Extensive service functionality for all forms of preventive maintenance. PROCUREMENT COMMISSION OPERATE AND MAINTAIN WORK ORDER MANAGEMENT Goods Inwards WORK ORDER Description Safety Instruction Time REFURBISH Future Parts Demand INVENTORY Real-time work order management XPLANE.com 11

12 Long-Term Forecast Management The Lawson system caters to two distinct types of forecast management. In the first scenario, only the next service is generated as a work request, and subsequent ones are not generated until the first one is completed. Alternatively, all future occurrences of a service are generated as work requests up to a predefined future planning horizon, which may be one or more years ahead. In this case, the future occurrences are held in a buffer until required. This technique is useful since these future services also generate the material and resource forecasts that are ideal for long-term planning. This latter technique also provides data which can be used to automatically generate budget estimates within the Lawson financial applications. Service Revision Control For critical preventive maintenance such as statutory or safety inspections, you may be required to keep a history of each revision that is made to a service and probably not allow a new revision to be activated until it has been fully approved. This is where the Lawson service revision control function can help. It provides an off-line capability to manage the change control associated with critical preventive maintenance schedules without affecting the details of the active one. When a revision has been fully approved, using the electronic approval system, it can be activated. All revisions are saved for auditing purposes. As an extra safeguard, each work order is automatically encoded with the revision number that was in force when the work was carried out. WORK ORDER MANAGEMENT Real-time work order management. WORK ORDER Description Safety Instruction Time Work Order Management Lawson s functionality for work management provides a wide range of easy-touse functions for managing all aspects of work management from work requesting, estimating, planning and reporting back and includes graphical planning capabilities. Work Requesting Work requests in the Lawson solution have been designed to allow any person in the organization to generate them quickly and simply within a few seconds and thus ensure that a record of all work requirements is created. The work request function also has a special feature called a retrospective work order. These can be used by system users such as technicians, who may have already carried out an emergency job and now want to create the request and report it back all in one process. The retrospective work order helps ensure that history is recorded. If necessary, work requests can flow through an electronic approval process before becoming a work order. Work Estimating Certain types of requests will need to be estimated to determine requirements for resource, job descriptions, spare parts, purchases, tools, skills, permits/lockouts and tag-outs, and accounting details. Lawson provides an easy-to-use work estimation function that would typically be used by someone in planning to estimate all of the requirements of a job before it becomes a work order. 12

13 Work Management and Reporting Online work management features allow outstanding work requirements to be easily and quickly displayed, edited, re-planned and printed. Work can be organized and displayed according to employee, trade or team, planning area, department, facility, schedule number, and work order. Graphical planning capabilities allow work to be rescheduled using drag and drop features. Work Feedback Work feedback within Lawson EAM is designed to ensure that information is collected in the easiest possible way. Feedback can include details such as time, text, downtime information and error codes. Where the work order operation has an inspection task such as temperature measurement linked to it, the system automatically displays the inspection feedback screen. The user can thus report the readings that have been collected. The system will then check the feedback against the original service. For results outside acceptable tolerances, the system will generate either an alarm work request or an additional service designed to correct the problem. Once an inspection is reported, the operation and work order are closed automatically. Planning with Microsoft Project Lawson provides an advanced interface to the Microsoft Project planning package. This interface allows a wide variety of information to be downloaded, which can include work requests, work orders, spare parts requirements, text, employee details and calendars. A powerful selection screen allows you to download just the requests and work orders that you need to manage at that time. Once in Microsoft Project, details such as time, number of workers, priority and work center can be updated. An update option in Microsoft Project then allows these updates to be reflected back to the Lawson solution. Validation routines help to ensure that only valid information is uploaded. This solution also allows new tasks to be created within Microsoft Project, which will then create work requests and work orders within the Lawson solution Engineering Orders and Modification History Over a normal life span, complex equipment and components will require modifications for reasons of safety, efficiency, economics, and so on. A modification can be initiated by the manufacturer, but can also be the result of a company s internal analysis. Lawson s solution helps you manage this process from identifying which individual assets are affected through the entire modification process. 13

14 Transparency Across the Business The most effective asset lifecycle management approach can only be achieved when collaborative processes and tools are in place. The Lawson EAM solution can be integrated with all the supporting parts of the business, including projects, finance, procurement, inventory, manufacturing and human capital management. This is what we call EAM-focused ERP. It is a complete business solution for asset intensive organizations. New Asset Project PROJECTS Supporting Business Processes Project Management Lawson Project Management is a comprehensive project management application with functionality specifically designed to solve challenges faced by your organization when managing large and expensive capital projects such as procurement of a replacement asset. The processes of entering and maintaining projects is streamlined, providing continuously updated project information, project status, schedules and cost control. Lawson Project Management helps you support and manage all the project phases, from quotations to engineering and from production to delivery. The solution offers highly configurable functionality suitable for both small and large projects. Financials Automated Budget FINANCE Account Ledger Lawson Financial Management enables you to access and utilize the crucial information that drives today s business decisions. You are able to capture, analyze and simulate critical trends based on your unique business goals and requirements. Advanced functionality handles all aspects of financial accounting, budgeting, reporting, consolidation and transaction processing with the appropriate internal control. Financial Management helps save costs, eliminate redundancies, streamline activities and allow redeployment of assets to more profitable activities. The solution supports international, cross-company, multicurrency and multilingual needs, and its highly configurable structure can easily be tailored to meet local, regional, national and global business models. The integrated components in Lawson Financial Management are flexible, Internet enabled and handle all aspects of financial management. Future Parts Demand Goods Inwards INVENTORY Inventory Lawson Supply Inventory Management offers a powerful method of supporting the planning, scheduling and fulfillment of operational and spare parts requirements, resulting in optimized stock levels, improved customer service and minimized operating costs. The solution includes tools that provide visibility and control over information and financial flows across your business on a strategic as well as operational level. 14

15 PROCUREMENT Utilization Our long-term maintenance plan has indicated that we need five parts in six months. With that amount of forward planning I can give you a good discount. Procurement Lawson Procurement provides a comprehensive range of functionality for streamlining and integrating all of your procurement processes. As purchasing volumes grow, accentuated by e-business, transaction costs become an increasing threat to staying competitive. Manual time and cost-consuming steps in the purchasing flow need to be automated. Additionally, unnecessary obstacles must be eliminated to streamline the purchasing process and enable buyers to concentrate on deviations. Decentralized buying requires a solid and configurable framework for purchase call-off and requisitioning. Procurement efficiently supports most aspects of procurement, including supplier selection and evaluation, creation and renewal of supplier agreements, requisitioning, purchase order processing and monitoring, receiving and quality control, claims, invoice control and statistics. Of course, the Lawson solution is designed for international operation and therefore supports the needs of multicurrency and multi-language purchase demands. e-procurement Case studies show that e procurement systems can reduce overall purchasing costs by five to 15 percent, slash the cost of internal purchase transactions to about one-third the cost of paper-based purchasing, and drastically shorten lead times. Lawson e-procurement, Lawson s web-based e-procurement application, enables you to simplify, automate and integrate many of the administrative tasks related to indirect procurement. You can achieve impressive time and cost savings by making the purchasing cycle for indirect products and services more effective. This can involve establishing preferred-supplier contracts that contain set criteria as well as capture relevant purchasing information at the corporate level so you can focus on strategic decision making. Operations and Manufacturing Lawson s Operations and Manufacturing application provides you with the ability to define all aspects of the products which you produce and distribute. It enables you to control and execute your manufacturing and operations, and allows you to continuously monitor your performance through the integral production statistics. It can be used in organizations with both discrete and continuous processes, and supports the complexities of requirements such as traceability, laboratory and inspection control, document management, sequencing, by-/co-product management, configured products and attribute management. Resume HUMAN CAPITAL MANAGEMENT Skills Human Capital Management Lawson Human Capital Management provides organizations with the information they need to maximize the potential of their workforce. By helping identify key talents, our suite helps ensure that the right people are in the right positions to maximize their contribution and potential. Lawson Human Capital Management helps the human resources department contribute to organizational excellence with applications that support its business operations. By automating administrative processes, we help increase efficiency, which allows HR staff to focus on more critical initiatives. Lawson provides a wide range of capabilities to manage absence management, payroll, time management, recruitment and performance management. 15

16 ENTERPRISE PERFORMANCE MANAGEMENT Asset Availability Labor Usage MeanTime Between Failure Safety Logs Carbon Emissions Operational Output Data analysis tools to improve operational effectiveness. Enterprise Performance Management Lawson Enterprise Performance Management (EPM) is a suite of applications and processes that cross traditional departmental boundaries to manage the full life cycle of business decision making. Enterprise performance management consists of four steps: opportunity analysis, support for business process improvement, measuring key performance indicators and evaluating performance. It uses powerful analytics, along with tactical reporting, to drive smarter operational plans that consider inevitable and ever-present tradeoffs. The ability to respond to changes or opportunities as they occur, re-plan business activities and begin execution provides companies that use the EPM framework with a competitive advantage over slower-moving, less agile organizations Business Performance Management Lawson Business Performance Management focuses on opportunity analysis setting targets and planning profitability realization for your improvement projects and transforming the ever-increasing flow of data that enterprise asset management and other systems generate into competitive business intelligence. Management Reporting Business managers need full and immediate visibility into all aspects of corporate operations. Access to accurate and dependable data on which to make informed management decisions is vital. In addition, organizations today face added pressures to provide the right documentation to prove their compli ance with various legal requirements. As a result, the need for more accurate reporting and record keeping is more apparent now than ever before. Lawson Professional Services and Support The power of the Lawson solution is reinforced by our professional services and support capabilities, which provide your organization the right level of assistance during and after implementation. Lawson Professional Services helps customers deploy, implement and use their Lawson solutions most effectively. Lawson Support provides customers with ongoing quality system support. We have more than 1,500 Lawson consultants serving our customers throughout the world with: Business consulting services Learning services Implementation and upgrade services Packaged services Application management services 16

17 Lawson Technology Integrated, Configurable, Platform Neutral Lawson solutions are built to eliminate dependencies on different IT system platform providers and maximize the return on companies IT investment by offering the lowest cost per transaction. Best-of-breed point solutions are costly to buy. Moreover, the resources required to maintain and integrate them with an existing environment to support endto-end business processes are prohibitive. As a result, the chances of achieving return on investment are slim. That s why Lawson delivers a full-suite solution that contains all the functionality you d expect to find across a whole range of best-of-breed applications. Built with Java, Lawson s state-of-the-art solution offers low cost of ownership, high scalability, and the option to run on a wide range of platforms. Business components can be configured and reconfigured to continuously meet your changing business needs and keep your operations competitive. As your business expands, our Java-based technol ogy provides you with maximum scalability. Your Solution, Your Choice It is an all-too-familiar situation. Your organization selected a world-class enterprise solution that offered best-of-breed financial, manufacturing, procurement and warehousing applications but was the EAM system best-of-breed as well? As is typical in many situations, the EAM software was simply an add-on, tickin-the-box solution provided by the vendor to complete its product offering. The Lawson solution is different. Analysts have positioned Lawson as a world-leading provider of enterprise asset management solutions. Lawson EAM offers flexibility and open integration using state-of-the-art technology. Depending on your requirements and current situation, we can offer true best-of-breed functionality in an easy-to-use solution that can stand alone or be fully integrated into your existing corporate applications. We also offer a complete ERP solution designed specifically for asset intensive organizations. The choice is yours. 17

18 Headquarters: USA 380 St. Peter Street St. Paul, MN Tel AST en Regional Offices: Americas United States Brazil, Chile, Canada, Tel Mexico, Honduras, United States, Venezuela Asia Singapore China, Hong Kong, Tel India, Indonesia, Japan, Fax Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Australia & Oceania Australia Australia, New Zealand Tel Fax infoanz@lawson.com Northern Europe Sweden Denmark, Estonia, Finland, Tel Norway, Sweden Fax infonordic@lawson.com Northwestern Europe United Kingdom Belgium, The Netherlands, Tel Ireland, South Africa, Fax United Kingdom infonw@lawson.com Central Europe Germany Austria, Czech Republic, Tel Germany, Hungary, Fax Poland, Slovakia, infoce@lawson.com Switzerland Southern Europe France France, Israel, Italy, Tel Portugal, Spain Fax infoso@lawson.com About Lawson For more than a quarter of a century, Lawson (Nasdaq: LWSN) has delivered industry-specific enterprise applications focused on enhancing the business performance of our customers. We are a market-leading, financially strong supplier of software and services to more than 4,000 customers in manufacturing, distribution, and services industries across 40 countries. We also provide the underlying technology necessary to run these solutions flexibly and efficiently. Our history has been guided by two goals: to provide scalable, flexible, and ready-to-use systems for a variety of users; and to simplify the deployment, maintenance, and use of our applications. Lawson s solutions include Enterprise Performance Management, Supply Chain Management, Enterprise Resource Planning, Customer Relationship Management, Manufacturing Resource Planning, Enterprise Asset Management and industry-tailored applications. Copyright 2006 Lawson Software. All rights reserved XPLANE.com