Job Description Questionnaire (JDQ) Professional Staff Instructions
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1 Jb Descriptin Questinnaire (JDQ) Prfessinal Staff Instructins What is the JDQ?: The Jb Descriptin Questinnaire (JDQ) is a critical dcument that identifies and describes the majr duties, essential functins and minimum qualificatins f a psitin. In additin, the Jb Descriptin prvides general emplyment infrmatin such as title, rganizatinal structure, and funding surces. The JDQ is used t establish market cmparatrs and benchmarks, set cmpensatin, create jb annuncements, pst vacancies, cmmunicate expectatins, and set perfrmance standards. Wh Cmpletes the JDQ?: Cmpletin f this frm shuld be a jint effrt by bth the incumbent and the supervisr. Hwever, the supervisr is respnsible fr the final cntent and accuracy f the jb infrmatin prvided. If the JDQ is being cmpleted fr a new r vacant psitin, the supervisr and/r department head shuld cmplete the JDQ. Due t the electrnic frmat f this dcument, all Jb Descriptins need t be reviewed/authrized by the Dean/Directr prir t ruting t the Appinting Authrity (President, Prvst and Vice Presidents) and Human Resurces. Nndiscriminatin: Bise State University des nt discriminate against an individual with a disability in regard t jb applicatin prcedures, the hiring r discharge f emplyees, emplyee cmpensatin, advancement, jb training, and ther terms, cnditins, and privileges f emplyment. Organizatinal Charts: A current rganizatin chart depicting this psitin and its reprting relatinship t ther must be attached. Certificatin: It is the respnsibility f the emplyee, supervisr, and Appinting Authrity (President, Prvst and Vice Presidents) t ensure that the infrmatin cntained within is an accurate representatin f the jb duties and respnsibilities assigned t this psitin. By checking the apprval area belw, yu are certifying that t the best f yur knwledge, the infrmatin cntained in this dcument accurately reflects the duties and respnsibilities f this psitin. Check the Apprpriate Bx Belw t Certify Apprval r Disapprval: Apprval Disapprval ( ) ( ) Instructinal Design Cnsultant ( ) ( ) Instructinal Design Cnsultant Team Manager ( ) ( ) Directr Psitin Cntrl Number: Date Cmpleted: Mail Stp: Department: ecampus Center, Divisin f Extended Studies Psitin Title: Instructinal Design Cnsultant Emplyee Name: Supervisr Name & Title: Phne: Phne: Wrk Lcatin: Yanke Family Research Park, 220 E Parkcenter Blvd, Bise, Idah Mnths Per Year: 12 Accunt Cde(s) and % Distributin: FLSA Cde: ( ) E Executive ( ) A Administrative ( ) P Prfessinal ( ) C Cvered HRS Use Only Analyst: Market Title: Benchmark: ( ) CUPA ( ) Other Date: Page 1 December 21, 2015
2 1. JOB DESCRIPTION PURPOSE: ( ) Prfessinal Staff Classificatin/Cmpensatin Review (PSSAP) ( x ) New Psitin ( ) Change in Psitin s Functins - Classificatin/Cmpensatin Review Needed ( ) Update Jb Descriptin Classificatin/Cmpensatin Review Nt Needed A. Hw has this psitin changed since the last jb descriptin was prepared: N/A - New emplyee hired t fill psitin. B. Indicate why changes ccurred: Change in reprting line, mderate revisin and respnsibilities. 2. PURPOSE OF THE JOB: This psitin prvides design, develpment, revisin, management, and supprt f nline curses and prgrams supprted by the ecampus Center (ec2), Divisin f Extended Studies (ES) acrss the curriculum f Bise State University wrking directly with faculty t prvide pedaggical and instructinal design cnsultatin t supprt effective and innvative delivery f academic credit curses t nline students. The successful applicant will assist faculty thrugh cnsultatins, trainings, and referrals in learning and using instructinal technlgies such as learning management systems, cllabratin sftware, digital images, vide, audi, and classrm presentatin tls. This psitin will c-instruct ecampus Quality Instructin Prgram (eqip) nline teacher training classes as assigned, c-facilitate eqip curse develpment chrt as assigned, and cmplete Quality Matters (QM) reviews as assigned. 3. MAJOR RESPONSIBILITIES AND JOB DUTIES Instructinal Design (E - 60%) Prvide individual faculty cnsultatins t assist with: creating clear and measurable learning bjectives. aligning curse activities, learning materials, and assessments with learning bjectives. designing and redesigning curses fr nline delivery mdes that include the incrpratin f learning management system tls fr instructin and cmmunicatin. designing and structuring curse cntent, learning activities and assessments based n adult learning theries, Quality Matters standards, instructinal design principles, and nline pedaggical strategies that include accessibility and universal design applicatins. designing, creating and deplying multimedia and interactive learning bjects such as screencasts, vdcasts, pdcasts, web resurces and third-party instructinal materials. Assist administratrs and faculty with identifying current instructinal issues and implementing nline strategies t address issues and imprve curse effectiveness. Assist with creatin and maintenance f tutrials, tls and templates based n quality standards and instructinal design principles t accelerate the efficient and effective design and develpment f nline curses and t meet the specific needs f the disciplines and prgrams. Manage the design and develpment f nline curses cnsistent with established departmental prcesses and prcedures and using effective time/task management strategies t cmplete prjects. Effectively cmmunicate and cllabratively wrk with stakehlders (faculty, team members, etc.) t manage and achieve prject gals. Wrk with multiple deadlines and multiple prjects simultaneusly in a fast-paced, changing envirnment. Prvide effective and efficient custmer service. eqip Prgram Supprt (E- 30%) Assist with eqip instructin, facilitatin, and assessment n a rtating basis. Wrk clsely with the eqip Crdinatr t prvide quality custmer service t subject matter experts (SME) investing in nline curse/prgram develpment. Divisin f Extended studies and the ecampus Center (E-5%) Develp and maintain psitive, cllabrative, respect-based relatinships with c-wrkers, clients, and stakehlders within and utside f Bise State. Wrk effectively and cperatively as a member f the ecampus Center team. Supprt the prgrams and activities f Extended Studies staff. Represent Bise State, ES, and the Center prfessinally n apprpriate cmmittees, task frces, and wrk grups. Page 2 December 21, 2015
3 Flexibility in adapting t a fast-changing envirnment t meet the needs f the department and the pririties f the university. Wrk with supervisr t peridically review, update and mdify jb descriptin as needed. Perfrm ther duties as required. Prfessinal Develpment (E-5%) Wrk with supervisr t develp a prfessinal develpment plan with annual gals t accmplish the plan. Actively pursue excellence, effectiveness, and efficiency. Online educatin is an evlving field in higher educatin. As such it is imprtant that all prfessinal staff members dedicate at least 1 hur per week t becme and remain current in the areas mst relevant t their psitin thrugh activities including reading the recent literature, educatinal activities, and netwrking. Identify emerging trends that add value t the wrk f the ecampus Center, incrprate them r recmmend imprvements, and strive t ensure that Bise State s practices are current. Wrk with supervisr t identify the areas f mst imprtance and best avenues t pursue. Remain cnversant in current trends and literature in the fields f instructinal design and nline educatin, as well as participate in related cnferences, prfessinal rganizatins and/r prfessinal develpment pprtunities. 4. BUDGETARY RESPONSIBILITY: N/A 5. SUPERVISION: Is this psitin respnsible fr the supervisin f ther psitins? ( ) Yes ( X ) N A. If Yes, Describe Respnsibilities: B. Please List Emplyee(s) Supervised: 6. ORGANIZATIONAL RELATIONSHIPS: Internal Reprts directly t ecampus instructinal design cnsultant team manager Wrks clsely with the eqip Crdinatr. External Wrking a part f a team as well as individually, prvide effective instructinal design cnsultatin and direct supprt t academic prgrams and faculty preparing t as well as teaching nline. Wrks clsely and cllabratively with the faculty member subject matter expert t identify and build apprpriate cntent and learning experiences. 7. DECISION MAKING: Describe the mst difficult decisins this jb requires an incumbent t make, impact f decisin(s), the cnsequence f errr, extent t which these decisin(s) is reviewed, and what prblems are taken t yur supervisr fr final decisin. This psitin perates under directin f the ecampus instructinal design cnsultant team manager and is respnsible fr the design and develpment f nline curses recmmending apprpriate instructinal technlgies t subject matter experts acrss the Bise State University curriculum. Such decisins affect future enrllment, revenue generatin, internal relatins and the effectiveness f the University s distance educatin effrts. Decisins related t the develpment f quality planned and executed instructinal design and develpment in a fast paced envirnment. Pr decisins wuld be damaging t the successful implementatin f the ecampus Strategic Plan and the creatin f new nline prgrams in the desired timeframe. Decisins related t respnsibilities as a student advcate in creating high quality curses designed t imprve student satisfactin, success, and retentin. Pr decisins wuld be damaging t students ability t receive an educatinal experience mirrring the rigr and satisfactin f its face-t-face equivalent. Decisins related t respnsibilities as facilitatr /trainer f faculty in the use f apprpriate instructinal technlgy tls specific t their nline curse delivery. Pr decisins wuld be damaging t the reputatin f the ecampus Center and the cllege/departments nline reputatin with ptential negative impact n the viability f the prgram. 8. OTHER ADDITIONAL INFORMATION/REQUESTS: Please include any additinal infrmatin yu believe Human Resurces needs t knw abut this psitin r include title change requests, etc. Page 3 December 21, 2015
4 This psitin must crdinate and cllabrate with Academic Technlgies and the Office f Infrmatin Technlgy. SUPERVISOR S SECTION 1. EDUCATIONAL LEVEL: Indicate the minimum educatin level required t perfrm the respnsibilities f this psitin at the entry level (cnsider and reprt Minimum Qualificatins as thugh the psitin were vacant). A BA r equivalent is the minimal educatinal level fr Prfessinal Staff psitins Required Preferred ( X ) N/A Bachelr s Degree r Equivalent ( ) ( X ) Bachelr s Degree r Equivalent -Specify Area: educatinal technlgy, instructinal design, cmputer science educatin/curriculum develpment r related discipline ( ) ( X ) Master s Degree r Equivalent -Specify Area: Instructinal Design, Adult Learning, Educatinal Technlgy, r similar ( ) ( X ) Dctrate: Specify Area: Instructinal Design, Adult Learning, Educatinal Technlgy, r similar 2. EXPERIENCE: Indicate the minimum experience level required t perfrm the respnsibilities f this psitin at the entry level. Bachelr s degree frm an accredited cllege r university r equivalent prfessinal experience. Five (5) years f demnstrated experience in instructinal design r related field such as the fllwing: Experience with elearning/nline pedaggy and applicatin f instructinal design thery, adult learning thery principles and practices fr the develpment f nline curse and prgrams in higher educatin. Experience and demnstrated cmpetence with nline learning tls and nline assessment strategies that enables chsing tls apprpriate t learning bjectives. Demnstrated ability wrking with learning management/nline learning platfrms (i.e. Blackbard), web cnferencing (such as Blackbard Cllabrate frmerly Wimba and Elluminate), scial netwrking, prblem-based learning, case studies, learner analytics, learner interactivity (such as Raptivity and Articulate), HTML, Micrsft Wrd, Excel, and PwerPint. 3. SKILLS / KNOWLEDGE AND PREFERRED EDUCATION AND EXPERIENCE: Describe the minimum skills and specialized jb knwledge that are required t perfrm the respnsibilities f this psitin at the entry level. Examples: knwledge f gvernment regulatins, prduct and marketing knwledge, specialized prcess knwledge, prblem slving skills, custmer knwledge, cmputer literacy, etc. Prject management skills demnstrating strng cnceptual and analytical skills, planning abilities, and sund judgment; Priritize and handle multiple, cmplex, demanding prjects simultaneusly; Familiar with usability/accessibility requirements such as ADA Sectin 580, universal design strategies in nline learning envirnments, and W3C Web Accessibility Initiative and Guidelines; student identity authenticatin; and technlgy issues specific t fully nline educatin. Ability t design and implement prgrams t ensure institutinal cmpliance with federal, state, and university plicies and best practices; Excellent ral and written cmmunicatin skills, including the ability t cmmunicate effectively with academic and ther administratrs, faculty and staff and t explain technical cncepts in nn-technical terms t faculty and ther stakehlders; Wrk with peple pssessing a wide variety f technical skills and interests; Plan, manage, prduce, direct, implement, and evaluate nline curses and prgram prductin, timelines, and resurce allcatin; Analyze situatins and resurces t identify and recmmend imprved methds f custmer centric service; Creative, practical prblem-identificatin, reprting, and slving skills; Wrk within a team, deal with ambiguity, manage fast-paced change, and t cntribute what is needed t achieve prject gals; Self-starter with a cmmitment t nging prfessinal develpment in a variety f areas. A. PREFERRED EDUCATION AND EXPERIENCE: Educatin: Graduate degree in educatinal technlgy, instructinal design, educatin/curriculum develpment r related discipline frm an accredited cllege r university and at least three (3) years f demnstrated experience in instructinal design r related field. Experience: Experience wrking directly with higher educatin faculty in the design and delivery f nline curses and experience leading a multifaceted instructinal design team; Experience as a teacher, trainer, and/r prfessinal develpment instructr fr adult learners; Page 4 December 21, 2015
5 Training and experience using the Quality MattersTM rubric; Experience in develping and prviding team-based cllabrative instructr training prgrams fr bth small and large grups; Experience teaching nline higher educatin academic curses and knwledge f trends and future directins f educatinal technlgy related t nline higher educatin. B. SPECIFIC EQUIPMENT OR SKILLS REQUIRED: Example: Requires use/peratin f the fllwing cmputer sftware: Excel, Access, Publisher, Oracle, PepleSft, etc. Requires use/peratin f the fllwing lab/medical equipment: GC/MS, etc. Requires use/peratin f the fllwing cmputer sftware: Excel, Micrsft Wrd, and PwerPint. Experience with instructinal tls like: LMS: such as Blackbard Learn Web cnferencing: such as Blackbard Cllabrate (frmerly Wimba and Elluminate) Learner Interactivity: such as Raptivity, Articulate HTML C. LICENSURE OR CERTIFICATION REQUIRMENTS: Example: Requires licensure as a Certified Public Accuntant, Prfessinal Engineer, RN, etc. N/A 4. ORGANIZATIONAL CHART: Please see attached. 5. PHYSICAL DEMANDS: If physical demands fr the psitin exceed thse described belw, list and describe thse additinal physical demands General Office - Exerting up t 10 punds f frce ccasinally (Occasinally: activity r cnditin exists up t 1/3 f the time) and/r a negligible amunt f frce frequently (Frequently: activity r cnditin exists frm 1/3 t 2/3 f the time) t lift, carry, push, pull, r therwise mve bjects, including the human bdy. General ffice wrk invlves sitting mst f the time, but may invlve walking r standing fr brief perids f time. Page 5 December 21, 2015
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