Manage the acquisition of products from suppliers for which there exists a formal agreement.

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2 Manage the acquisition of products from suppliers for which there exists a formal agreement. Establish Supplier Agreements (SG 1) Supplier Requirements Supplier Agreements s Satisfy Supplier Agreements (SG 2) wibas IT Maturity Services GmbH

3 Agreements with the suppliers are established and maintained. Establish Supplier Agreements (SG 1) Determine Acquisition Type (SP 1.1) Select Supplier (SP 1.2) Establish Supplier Agreements (SP 1.3) Supplier Requirements Supplier Agreements wibas IT Maturity Services GmbH

4 Agreements with the suppliers are satisfied by both the project and the supplier. Supplier Requirements Supplier Agreements s Integration Execute the Supplier Agreement (SP 2.1) Monitor Selected Supplier Processes (SP 2.2) Accept the Acquired (SP 2.4) Transition s (SP 2.5) Evaluate Selected Supplier s (SP 2.3) Satisfy Supplier Agreements (SG 2) wibas IT Maturity Services GmbH

5 Supplier Management is necessary to ensure on time, on budget and on quality delivery of the supplied products. Why do we do it? Ensure that supplied products are on time, on budget and on quality Ensure that problems with suppliers are identified early Advice and Guidance Identify all suppliers carefully Monitor and control suppliers; Make process and product quality assurance on the supplier Accept and transition products wibas IT Maturity Services GmbH

6 The project manager is responsible for ensuring supplier agreement management (SAM). SAM is done throughout the production of the delivery. Who makes it? Monitor and Control of Supplier, overall SAM: Project Manager Acceptance: Test-Team Transition: Configuration Manager PPQA on supplier: your PPQA When will we do it? At the beginning of the project Whenever a new product is decided to be bought til it is delivered wibas IT Maturity Services GmbH

7 You manage your project either with PP and PMC or with SAM. Customer SAM Deliverable Project PP PMC xor SAM Service PP PMC Supplier wibas IT Maturity Services GmbH

8 A project probably has several suppliers of products and services. The classic supplier: a subcontractor for a (software) component formal agreement: a contract The customer: he delivers requirements, test data, interface specifications formal agreement: a contract (probably the project s contract, stating deliverables from the customer also) Internal service departments: e.g. consulting, QA services formal agreement: a memorandum of understanding of services to be delivered, time of delivery and of money to be charged to the project s account Note: the glossary of CMMI clearly defines services as products Internal department which delivers a (software) component formal agreement: an intercompany agreement" Internal department delivering hardware and software to the project ( s, development environment) formal agreement: service level agreements Off-the-shelf (software) components (bought, but also open source software) formal agreement: the software license wibas IT Maturity Services GmbH

9 Exercise Exercise: Identify your suppliers Task and Results: 1. Identify the products and services supplied to your team, and identify the suppliers and the form of formal contract 2. Identify the supplier which has the greatest risk to your project. Specify how you want to execute the supplier agreement with this supplier Goal: Understand types of suppliers Understand how to monitor a supplier Duration Produce the supplier list and supplier monitor strategy (30 min) Presentation of selected results in class (20 min) wibas IT Maturity Services GmbH

10 Trademarks and Service Marks Capability Maturity Model; Capability Maturity Modeling; Carnegie Mellon, CMM; and CMMI are registered in the U. S. Patent and Trademark Office by Carnegie Mellon University. IDEAL; Personal Software Process; PSP; SCAMPI; SCAMPI Lead Assessor; SCAMPI Lead Appraiser; SEI; SEPG; Team Software Process; and TSP are service marks of Carnegie Mellon University. intacs is a registered trademark by the International Assessor Certification Scheme Special permission to use CMMI for Development, Version 1.2 (CMU/SEI-2006-TR-008 ESC-TR ), copyright 2006 by Carnegie Mellon University, in the combination of CMMI and ITIL is granted by the Software Engineering Institute. The SEI and CMU do not directly or indirectly endorse wibas IT Maturity Services GmbH s work. IT Maturity Services is a registered trademark by wibas IT Maturity Services GmbH wibas IT Maturity Services is official SEI Partner of the Software Engineering Institute of the Carnegie Mellon University for SCAMPI appraisals and CMMI training. For inquiries, call: wibas IT Maturity Services GmbH Yvonne Fischer Customer Relations Manager Otto-Hesse-Str. 19 B Darmstadt Germany Tel: Fax: wibas IT Maturity Services GmbH

11 wibas IT Maturity Services GmbH

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