Analog Telephone. User Guide

Transcription

1 Vänligen ppmärksamma att inte alla fnktioner, som är pptagna i enna manal, är tillämpliga för telefonväxeln vi Uppsala niversitet Analog Psh-btton Telephones for MX-ONE an MD110 User Gie Cover Page Graphic Place the graphic irectly on the page, o not care abot ptting it in the text flow. Select Graphics > Properties an make the following settings: With: 15,4 cm (Important!) Height: 11,2 cm (May be smaller) Top: 5,3 cm (Important!) Left: -0,3 cm (Important!) This text shol then be hien. Teleservice Uppsala Universitet

2 Title EN/LZT R3A Aastra Telecom Sween AB All rights reserve.

3 Table of Contents Table of Contents page Welcome... 4 Description... 6 Free Seating (optional)... 9 Incoming Calls Otgoing Calls Dring Calls Call Forwaring Absence Information (optional) Messages Grop Featres Other Usefl Featres Glossary Inex

4 Welcome Welcome Welcome to the ser gie for any type of analog psh-btton phone se with MX-ONE or MD110. Some markets se iffering coes for some fnctions. In this gie, all fnctions are escribe sing the most common coe. The markets an their iffering coe is shown as a sie note. The ser gie escribes the facilities of the system fnctions as they are programme at elivery from the factory. There may be some ifferences in the way yor phone is programme. Please conslt yor system aministrator if yo nee frther information. The latest version of this ser gie can be ownloae from: 4

5 Welcome Copyright All rights reserve. No parts of this pblication may be reproce, store in retrieval systems, or transmitte in any form or by any means, electronic, mechanical, photocopying, recoring or otherwise, withot prior written permission of the pblisher except in accorance with the following terms. When this pblication is mae available on Aastra meia, Aastra gives its consent to ownloaing an printing copies of the content provie in this file only for private se an not for reistribtion. No parts of this pblication may be sbject to alteration, moification or commercial se. Aastra will not be liable for any amages arising from se of an illegal moifie or altere pblication. Aastra is a registere traemark of Aastra Technologies Limite. All other traemarks mentione herein are the property of their respective owners. Warranty AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors containe herein nor for inciental or conseqential amages in connection with the frnishing, performance or se of this material. 5

6 Description Description This gie escribes how yo via any type of analog phone, can se the fnctions in MD110 or MX-ONE. Fnctions are controlle by se of the keypa (keys 0-9, * an #) an the R key. Note: For fnctions bilt-in to yor phone, see the ser gie spplie with yor phone. 6

7 Description Tones an signals The following ifferent tones an signals are sent from the exchange to yor phone. Dial tone Tone characteristics The tones shown in this section are the most se tones worlwie. Many markets se a iffering tone for one or more sitations. Special ial tone Ringing tone or qee tone every 4 secons Bsy tone Congestion tone Nmber nobtainable tone Call waiting tone Intrsion tone Conference tone every 15 secons (to all parties) Verification tone Warning tone, expensive rote 7

8 Description Internal ring signal Ring signals Three ifferent ring signals inform yo abot the type of the incoming call. The signals shown in this section are the most se signals worlwie. Many markets se signals that are aapte for the local stanars. If yo get a signal that is not escribe or yo cannot ientify, ask yor system aministrator. External ring signal Recall signal (Callback reminer) 8

9 Free Seating (optional) Free Seating (optional) The Free Seating fnction is se for persons who have an office extension nmber bt no phone set of their own. For example, flexible office workers, persons mostly working otsie the office, etc. As a Free Seating ser an working from the office, yo logon to any free phone set that temporarily will be assigne with yor extension nmber an yor system athorities. To log on *11* Dial. z* Enter the athorization coe an press. z# Enter yor phone nmber an press. Replace the hanset to finish the procere. The isplay shows yor phone nmber. Note: An earlier version of the Free Seating fnction ses another procere: To log on, ial * 1 0 * extension No. #. #11# Dial. To log off Replace the hanset to finish the procere. Note: An earlier version of the Free Seating fnction ses another procere: To log off, ial # 1 0 #. 9

10 Incoming Calls Incoming Calls A ring signal inicates an incoming internal or external call. Answer calls z On another extension Yo can answer a call to another extension from any phone in yor office. Lift the hanset an call the ringing extension. Yo receive bsy tone. 8 Press. Note: France, press 4; Sween, press 6 10

11 Incoming Calls Answer a secon call A call waiting tone will inform yo, ring a conversation, that a secon call is waiting on yor phone. Yo have two options. R Option 1: Finish the ongoing call: Replace the hanset. The new call will be signalle on yor phone. Lift the hanset to receive the new call. Option 2: Ask yor conversation partner to wait: Press an replace the hanset. The waiting call will be signalle on yor phone. Lift the hanset to receive the new call. After finishing the new call: Replace the hanset. Yor first call will be signalle on yor phone. Lift the hanset to receive the first call again. 11

12 Otgoing Calls Otgoing Calls z 0z Make calls How to make internal an external calls. Lift the hanset an ial either: An extension nmber to make an internal call. Or: The igit or igits to get an external line an the external nmber. Note: Which igit to press for external call access, epens on the configration of the system. Replace the hanset to en the call. Notes: Yo can make yor calls faster, sing Common Spee Dialing nmbers an by programming yor own Spee Dialing nmbers, see section Spee Dialing on page 18. If yo receive a qee tone when the igit or igits to get an external line are iale (optional fnction Least Cost Roting is se in the system), keep waiting. Once a line becomes free, yo will receive a ial tone. If a warning tone is hear, the selecte line is marke Expensive. 12

13 Otgoing Calls Nmber presentation restriction If yo o not want yor name an nmber to be isplaye to the person yo are calling, yo can se the following procere. Notes: This fnction is only available in newer versions of the exchange, an it might be blocke for se on yor extension (programme by yor system aministrator). The nmber presentation restriction is only vali for the ongoing call, i.e. the procere has to be repeate the next time yo want to se it. *42# Dial an wait for a new ial tone. z Dial the nmber. Yor name an nmber is not inicate on the calle person s isplay. Inivial External Line To make a call on a specific external line: *0* Dial. z# Dial the inivial external line nmber an press. z Dial the igit or igits to get an external line an the external nmber. 13

14 Otgoing Calls Last External Nmber Reial When yo initiate an external call the system atomatically stores all the iale igits, irrespective of whether the call was sccessfl or not. *** Press to reial the last iale external nmber. Note: Finlan an Sween, ial * * 0 When yo receive a bsy tone If yo call an extension an receive a bsy tone or get no answer or all external lines are bsy yo can se these methos: Callback If a calle extension is bsy or there is no answer: 6 Press. Note: France, Finlan an Sween, press 5 Replace the hanset to finish procere. Yo are calle back (recall ring signal) when the ongoing call is finishe or the next time a new call is finishe. Yo have to answer within eight secons, otherwise the Callback service is cancelle. Lift the hanset when yo are calle back. The system calls the extension. Note: Callbacks can be activate on several extensions at the same time. 14

15 Otgoing Calls If all external lines are bsy (after ialing the igit or igits to get a line): 6 Press. Note: France, Finlan an Sween, press 5 z# Dial the external nmber an press. Replace the hanset to finish procere. When an external line becomes free, yo will be calle back (recall ring signal). Yo have to answer within eight secons, otherwise the Callback service is cancelle. Lift the hanset when yo are calle back. The system calls the external nmber. Note: Only one Callback can be activate on a bsy external line. #37*z Cancel any single Callback Dial an enter the extension nmber. Note: To cancel a single Callback on a specific external line, ial the igit or igits to get a line instea of the extension nmber. # Press an replace the hanset. #37# Dial. Cancel all Callbacks Replace the hanset. 15

16 Otgoing Calls Activate Call Waiting If yo rgently wish to contact a bsy extension or external line, yo can notify it by a Call Waiting signal. 5 Press. Note: France an Finlan, press 6; Sween, press 4 Keep hanset off hook. When the calle extension or the external line becomes free, it will be calle atomatically. Notes: The Call Waiting fnction might be blocke for se on yor extension (programme by yor system aministrator). If Call Waiting is not allowe yo will contine to receive a bsy tone. Intrsion on a bsy extension Yo can intre on an ongoing call on a bsy extension. 4 Press. Note: France an Sween, press 8 Before the Intrsion is execte, a warning tone is sent to the parties in the ongoing call. A three party call is establishe an a warning tone is hear. Notes: The warning tone might be isable for yor system. The Intrsion fnction might be blocke for se on yor extension (programme by yor system aministrator). If Intrsion is not allowe, yo will contine to receive a bsy tone. 16

17 Otgoing Calls *44*z Intrsion on a bsy external line Yo can intre on an ongoing call on a bsy external line. Dial an enter the inivial external line nmber. #z Press an ial the igit or igits to get an external line. Bsy tone. 4 Press. Note: France an Sween, press 8 Before the Intrsion is execte, a warning tone is sent to the parties in the ongoing call. A three party call is establishe an a warning tone is hear. Notes: The warning tone might be isable for yor system. The Intrsion fnction might be blocke for se on yor extension (programme by yor system aministrator). If Intrsion is not allowe yo will contine to receive a bsy tone. Bypass *60*z If this fnction is allowe from yor extension, yo can bypass an; activate Diversion, activate Follow-me or activate Absence information on a specific extension. Dial an enter the extension nmber. # Press an wait for answer. 17

18 Otgoing Calls Spee Dialing z Common Spee Dialing nmbers By sing common Spee Dialing nmbers, yo can make calls simply by pressing a few keys. The common Spee Dialing nmbers consist of 1 5 igits an are store in the exchange (by yor system aministrator). Lift the hanset an ial the common Spee Dialing nmber. Inivial Spee Dialing nmbers Yo can program p to ten freqently se phone nmbers on the igit keys 0 9 an se them as inivial Spee Dialing nmbers (if this fnction is allowe). Note: In Finlan, p to nine nmbers, keys 1 9. To se: ** (0 9) Dial an press the relevant igit. Note: Finlan, ial * * ( 1 9 ); Sween, ial ( 0 9 ) #. 18

19 Otgoing Calls To program an alter inivial Spee Dialing nmbers: *51* (0 9) Dial an press the selecte igit. Note: Finlan, ial * 5 1 * ( 1 9 ). *z Press an ial the phone nmber. The igit or igits to get an external line, mst be ae before external phone nmbers. # Press an replace the hanset. Note: The programme nmber may consist of a maximm of 20 igits pls *, which inicates the secon ial tone from the pblic network. To erase one programme nmber: #51* (0 9) Dial an press the selecte igit. Note: Finlan, ial # 5 1 * ( 1 9 ) # Press an replace the hanset. #51# Dial. To erase all programme nmbers: Replace the hanset. 19

20 Otgoing Calls Athority Data privacy Data privacy allows yo to make a call withot any istrbances, i.e. Intrsion. This fnction is atomatically cancelle when the call is finishe. *41#z To orer: Dial an enter the nmber. Do not istrb, DND When yo activate DND, calls to yor extension are not inicate. Otgoing calls can be mae as sal. *27# Dial to activate. Special ial tone. or #27# Dial to eactivate. Replace the hanset to finish activation/eactivation. 20

21 Otgoing Calls Athorization coe, common (optional) If yo are assigne to se a common athorization coe (1 to 7 igits) yo can temporarily change any se phone within the exchange to the athority level connecte to this coe. Yo can se the coe for one call only or yo can open the phone to some calls an lock it when leaving the phone. *72* Dial. To se for a single call: z# Enter athorization coe an press. Verification tone. z Dial the igit or igits to get an external line an the external nmber. #73* Dial. To open an extension for some calls: z# Enter athorization coe an press. Verification tone. *73* Dial. To lock an extension: z# Enter athorization coe an press. Verification tone. 21

22 Otgoing Calls Athorization coe, inivial (optional) If yo are assigne to an inivial athorization coe (1 to 7 igits, affiliate to yor own extension) yo can lock yor own extension to a common athority level, e.g. when ot of the office. Yo can also temporarily change any other se phone within the exchange to the same athority level as yo have on yor own phone. The inivial coe can be change from yor own extension. *76* Dial. To lock yor phone: z# Enter athorization coe an press. Verification tone. *75* Dial. To make calls with yor athority level when yor phone is locke: z# Enter athorization coe an press. Verification tone. z Dial the igit or igits to get an external line an the external nmber. #76* Dial. To open yor phone: z# Enter athorization coe an press. Verification tone. 22

23 Otgoing Calls *75* Dial. To assign yor own athority level to another phone: z* Enter athorization coe an press. Verification tone. z# Dial yor own extension nmber an press. Verification tone. z Dial the igit or igits to get an external line an the external nmber. *74* Dial. To change yor inivial athorization coe: z* Enter ol athorization coe an press. z# Enter new athorization coe an press. Verification tone. 23

24 Dring Calls Dring Calls R z Inqiry Yo have an ongoing conversation an yo wol like to make an Inqiry to an internal or external party. Press. Dial tone. The first call is pt on hol. Call the thir party. When the other party answers, yo can switch between the calls (Refer back), Transfer the call, create a Conference or en one of the calls. 2 Press to retrn to the first call. Note: Sween, press R Refer Back 2 Press to Refer back to the other party. The party yo talk to is pt on hol, the other party is connecte. Note: Sween, press R 24

25 Dring Calls R z Transfer Yo want to transfer an ongoing call. Press. Dial tone. Call the thir party. Yo can transfer the call before answer or wait for answer. Replace the hanset. The ongoing call is transferre. Note: If yo have pt more than one call on hol, the last call that was pt on hol will be transferre. If the iale extension is bsy or Transfer is not allowe, yor phone will ring again. Call Waiting If yo hear the Call Waiting tone ring an ongoing conversation, another person is trying to contact yo. To terminate the ongoing call an answer the waiting call: Replace the hanset to finish the ongoing call. The waiting call is signalle on yor phone. Lift the hanset to answer the new call. Note: The Call Waiting fnction might be blocke for se on yor extension (programme by yor system aministrator). 25

26 Dring Calls Conference With this procere yo can incle p to seven parties in a conference. Only the conference leaer can amit participants. Dring the conference, a tone will be hear every 15 secons. Note: The conference tone might be isable for yor system. R z Yo have an ongoing conversation an want to establish a phone conference. Yo will become the conference leaer. Press. Call the thir party. Wait for answer. 3 Press to establish a conference. Repeat the procere to incle other persons to the conference. Replace the hanset to leave the conference. On hol R z Yo can temporarily pt the ongoing call on hol. Calls pt on hol can be resme on yor own or another phone. Press an replace the hanset. To resme the call on yor own extension: To resme the call on another extension: Call the extension where the call was pt on hol. 8 Press. Note: France, press 4; Sween, press 6 26

27 Call Forwaring Call Forwaring Diversion If yo o not want to be istrbe or will be ot of the office, yo can have all calls to yor extension iverte to a preprogramme answering position. Dring Diversion yo will hear a special ial tone. Yo can still make calls as sal. Diversion can be irect, on no answer, on bsy or to another information service facility. *21# Dial. Orer Direct Diversion from yor own extension The call is iverte to an inivial position or p to three preetermine common answering positions (epening on the type of the incoming call). Programme by yor system aministrator. Note: U.K., ial * 2 # Replace the hanset. Note: Diversion can also be orere an cancelle from the answering position, se the same procere as in section Internal Follow-me on page

28 Call Forwaring #21# Dial. Cancel Direct Diversion from yor own extension Note: U.K., ial # 2 # Replace the hanset. Note: Diversion can also be orere an cancelle from the answering position, se the same procere as in section Internal Follow-me on page 30. *211# Dial to orer. Diversion when there is no answer Note: Finlan an Norway, ial * 6 1 # Replace the hanset. The incoming call is iverte after 3 signals. To cancel: #211# Dial to cancel. Note: Finlan an Norway, ial # 6 1 # Replace the hanset. 28

29 Call Forwaring *212# Dial to orer. Diversion when caller receives a bsy tone Note: Finlan an Norway, ial * 6 7 # Replace the hanset. To cancel: #212# Dial to cancel. Note: Finlan an Norway, ial # 6 7 # Replace the hanset. *218# Dial to orer. Diversion to another information service facility Replace the hanset. To cancel: #218# Dial to cancel. Replace the hanset. 29

30 Call Forwaring Internal Follow-me All calls to yor extension are iverte to another extension of yor choice (within the private network). Dring Follow-me yo will hear a special ial tone. Yo can still make calls as sal. *21*z Orer from yor own extension Dial an enter the answering position nmber. Note: U.K., ial * 2 * No. # Press an replace the hanset. #21# Dial. Cancel from yor own extension Note: U.K., ial # 2 # Replace the hanset. *21*z Reirect from answering position If yo are in another room, yo can still answer yor calls by forwaring them to where yo are. Dial an enter yor own extension nmber. Note: U.K., ial * 2 * No. *z Press an enter the Diversion nmber. # Press an replace the hanset. Calls are iverte to the answering position. Note: Internal Follow-me mst be orere from yor own extension before yo can reirect from answering position. 30

31 Call Forwaring #21*z Cancel from answering position Dial an enter yor own extension nmber. Note: U.K., ial # 2 * No. # Press an replace the hanset. External Follow-me If external Follow-me is allowe, yo can have all calls to yor extension iverte to an external nmber of yor choice. A special ial tone will be hear. Yo can still make calls as sal. *22#z Orer Dial an enter the igit or igits to get an external line an enter the external nmber. # Press an replace the hanset. Cancel #22# Dial. Replace the hanset. 31

32 Call Forwaring Personal Nmber (optional) With this fnction yo can be reache on yor normal office phone nmber even if yo are in another room, ot of the office or at home, etc. Depening on the fnctionality of yor office exchange, yo can have either one inivial single search profile or yo can choose between five inivial search profiles (optional). A search profile can be esigne to fit the sitation, i.e. in the office, traveling, at home, etc. Both internal or external phone nmbers can be se in a profile. At yor reqest, the search profiles are programme or moifie by yor system aministrator. See section To esign an orer yor search profiles on page 34. When the fnction is activate, incoming calls are transferre to ifferent phones or to back-p services in the orer yo choose. If an answering position in the profile is bsy, the call can be transferre to another preefine position in the profile, i.e. voice mail or a colleage. Yo can activate the fnction from yor own office phone or when ot of the office, by sing the Direct Inwar System Access fnction (DISA). To activate or change to another profile from yor office phone *10* Dial. (1 5) Press the search profile igit. # Press an replace the hanset. Note: When another party is incle in the activate profile, a colleage or an operator, etc., always remember to inform abot yor absence. If voice mail is incle in the activate profile, always pate yor greeting with absence information. 32

33 Call Forwaring #10# Dial. To cancel from yor office phone Replace the hanset. z To activate or change to another profile from an external phone The external phone mst be of psh btton type provie with pon key (#) an star key (*) or a mobile phone aapte for ial tone plses (DTMF). Call the DISA fnction at yor office. Dial tone. *75* Dial. z* Enter the athorization coe an press. z# Dial yor own extension nmber an press. Dial tone. *10* Dial. z* Dial yor own extension nmber an press. (1 5) Press the search profile igit. # Press an replace the hanset. Note: When another party is incle in the activate profile, a colleage or an operator, etc., always remember to inform abot yor absence. If voice mail is incle in the activate profile, always pate yor greeting with absence information. 33

34 Call Forwaring z To cancel from an external phone The external phone mst be of psh btton type provie with pon key (#) an star key (*) or a mobile phone aapte for ial tone plses (DTMF). Call the DISA fnction at yor office. Dial tone. *75* Dial. z* Dial the athorization coe an press. z# Dial yor own extension nmber an press. Dial tone. #10* Dial. z# Dial yor own extension nmber an press. Replace the hanset. To esign an orer yor search profiles The search profiles are installe or change by yor system aministrator. In orer to set p yor profiles, copy the setting form, fill in yor new or change profiles an give it to yor system aministrator. Note: If a profile hanling application is connecte to yor system, yo can eit profiles via yor Intranet. See separate instrctions for the application. 34

35 Call Forwaring Important notes when esigning yor search profiles: Avoi ring times longer than 45 secons for yor profiles. Usally the caller hangs p after 3-6 ring signals. If yo nee a longer ring time, the maximm time is 60 sec. Consier the time yo nee to react an answer on each answering position in yor profile. Yo might nee p to 15 secons to react an answer a call on a esk or corless phone an secons for a mobile phone. There mst be an answering position at the en of every profile (Voice mail or operator/secretary). If not, calls might en p nanswere. Consier what shol happen while yo are bsy on a phone. The available options are: Diversion to voice mail Diversion to the operator If an answering machine, a fax or other answering evice is se as an early answering position, it might interrpt the searching. Disconnect the answering evice, or esign the ring times so they o not affect the searching. If yor system amits jst one single personal profile, esign the profile only with yor 2 3 most freqently se positions. If yo a more nmbers, there is a risk that the caller hangs p before a latter position is calle. If yor system amits 1 5 personal profiles, esign the ifferent profiles to fit yor most freqently se positions. Make sre yo se as few answering positions as possible for each profile. Profile examples: In office At home Traveling Absent/not reachable 35

36 Call Forwaring Example: How to fill in yor setting form for search profiles: Profile 1 In office Search orer Type of telephone or Answering position* Telephone nmber 1 Desk Corless Voice mail Ring time (secons) * Examples: Desk, Corless, Mobile, External, Voice mail, Operator, etc. Profile 2 At home Search orer Type of telephone or Answering position* Telephone nmber 1 External Mobile Voice mail Ring time (secons) 36

37 Call Forwaring Setting form for search profiles Name: Department: Telephone No: Accont: Profile 1... Search orer Type of telephone or Answering position* Telephone nmber Ring time (secons) * Examples: Desk, Corless, Mobile, External, Voice mail, Operator, etc. Profile 2... Search orer Type of telephone or Answering position* Telephone nmber Ring time (secons) Profile 3... Search orer Profile 4... Search orer Profile 5... Search orer Type of telephone or Answering position* Type of telephone or Answering position* Type of telephone or Answering position* Telephone nmber Telephone nmber Telephone nmber Ring time (secons) Ring time (secons) Ring time (secons) 37

38 Absence Information (optional) Absence Information (optional) The absence information is se to inform callers why yo are absent an when yo retrn. If yo are athorize, yo can also enter absence information for another extension from yor own extension. Orer Example: Back on September 15 (=0915). *23* Dial. (0 9) Enter the absence coe. Note: The absence coes consist of one igit which epens on the system connecte to the exchange. Contact yor system aministrator regaring the available absence coes. *0915 Press an enter the ate (MMDD) or time (HHMM) of yor retrn. Notes: If no retrn time or ate is neee, this step can be skippe. The orer in which the ate is state is system epenent. # Press an replace the hanset. 38

39 Absence Information (optional) Cancel #23# Dial. Replace the hanset. The programme information is erase. *230* Dial. Orer for another extension z* Dial the extension nmber an press. (0 9) Enter the absence coe. *0915 Press an enter the ate or time of the other person's retrn. # Press an replace the hanset. #230* Dial. Cancel for another extension z# Dial the extension nmber an press. Note: If the special ial tone is receive, the athorization coe for the other extension is reqire. A the coe an press # before replacing the hanset. Replace the hanset. 39

40 Messages Messages Manal Message Waiting (MMW) If the calle extension oes not answer, yo can sen a message waiting signal to that extension (if this featre is allowe). Answer A call is initiate to the extension that reqeste Message Waiting. #31# Dial. Cancel MMW at yor own extension Replace the hanset. Orer MMW to another extension *31* Dial. z Dial the extension nmber. # Press an replace the hanset. 40

41 Messages #31* Dial. z Cancel MMW to another extension Dial the extension nmber. # Press an replace the hanset. Voice mail (optional) This integrate fnction allows yo to leave a voice message to the caller when yo are nable to answer calls, e.g. when ot of office, in a meeting, etc. The caller can then leave a message in yor mailbox. When back in office, yo can enter yor mailbox an listen to the messages receive. Yo can choose to ivert all incoming calls to yor mailbox, or calls when there is no answer, or calls when yor phone is bsy. When yo enter yor mailbox, yo will hear recore instrctions on how to hanle listening, recoring, storing an eleting messages, an how to change yor secrity coe. To activate an eactivate yor mailbox For all incoming calls: See Diversion on page 27 (fnction coe 21). Use the nmber to the voice mail system as the answering position nmber. When incoming calls get no answer: See Diversion on page 27 when there is no answer (fnction coe 211). When incoming calls get a bsy tone: See Diversion on page 27 when caller receives a bsy tone (fnction coe 212). 41

42 Messages z z To enter yor mailbox From yor office phone: Dial the nmber to the voice mail system. If yo are aske to enter yor secrity coe: Enter yor secrity coe. Coe at elivery = yor extension nmber. Follow the recore instrctions. z From another phone: Dial the nmber to the voice mail system. If yo are aske to enter yor secrity coe (the se phone has a mailbox of its own): # Press. z z Dial yor mailbox nmber. (normally yor office extension nmber) Enter yor secrity coe (if reqire). Follow the recore instrctions. 42

43 Messages z To enter someone else s mailbox Dial the nmber to the voice mail system. If yo are aske to enter yor secrity coe (the se phone has a mailbox of its own): # Press. z z Dial the mailbox nmber. (normally the office extension nmber of the other person) Enter the secrity coe of the other person (if reqire). Follow the recore instrctions. 43

44 Messages To hanle the mailbox Recore information on the line tells yo the nmber of new an store messages. If yo have too many messages store, yo will first be aske to elete save messages. Recore instrctions ask yo to press ifferent igits in orer to listen to callers messages, recor yor own greetings, change yor passwor or exit yor mailbox, etc. The following iagram gives an overview of the mailbox system an the igits to be se. 44

45 Grop Featres Grop Featres Grop Call-pick-p People working in a team can have their phones programme by their system aministrator to form Call-pick-p grops. In a Call-pick-p grop, any member can answer any inivial call to grop members. 8 Press to answer. Notes: One Call-pick-p grop can serve as an alternative to another grop. Calls to the alternative grop can only be answere when there are no calls to yor own grop. Finlan an Sween, press 0 Common bell grop Calls are signalle on a common bell. 8 Press to answer. Note: Finlan an Sween, press 0 45

46 Grop Featres Grop Hnting *21*z As a member of a grop of extensions that is calle by a common nmber, yo can temporarily leave the grop. Dial an enter yor own extension nmber. Note: U.K., ial * 2 * No. # Press an replace the hanset. #21# Dial. To re-enter the grop Note: U.K., ial # 2 # Replace the hanset. If yo are athorize, yo can ivert all calls to a grop, to another extension or to another grop: *24* Dial. z* Dial the nmber of the grop to be iverte an press. z Dial the extension nmber of the new anwering position. # Press an replace the hanset. z To cancel the Diversion: #24* Dial. Dial the nmber of the grop that has been iverte. # Press an replace the hanset. 46

47 Other Usefl Featres Other Usefl Featres Accont coe (optional) This fnction is se to charge a call to an accont nmber or to prevent nathorise calls from yor phone. The accont coe can have 1 to 15 igits. *61* Dial. Note: Finlan an Norway, ial * 7 1 * z# Dial the accont coe an press. Dial tone. z Dial the igit or igits to get an external line an the external nmber. R *61* Dial. Ongoing external call When se to charge a call it is also possible to connect an ongoing external call to an accont coe. Dring the call: Press an replace the hanset to pt the call on hol. Note: Finlan an Norway, ial * 7 1 * z# Dial the accont coe an press. Dial tone. Lift the hanset to resme the call pt on hol. 47

48 Other Usefl Featres General Deactivation The following featres can be simltaneosly cancelle: Callback (all Callbacks are cancelle). Diversion/Internal an External Follow-me. Manal Message Waiting/Message Diversion. Do not istrb. Orer #001# Dial. Replace the hanset. Night Service When the exchange is in Night Service moe, all yor incoming calls to the operator are transferre to a selecte extension or grop of extensions. The exchange is eqippe with three ifferent Night Service moes: Common Night Service All incoming calls to the operator are transferre to one specific extension. Answer the call in the normal way. Inivial Night Service Selecte external calls to the operator are transferre to one specific extension. Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferre to a niversal signalling evice, e.g. the common bell. Answer the call as escibe in section Common bell grop on page

49 Other Usefl Featres Hot line Ask yor system aministrator if yo reqire this fnction. Delaye Hot line When the hanset of the elaye Hot line phone is lifte, a Call Dration is starte. If no igit is presse before time ot, a call is atomatically generate to a specific extension or external line. If a igit is presse before Time ot the phone works as an orinary phone. Note: This fnction is only available in newer versions of the telephone exchange. Direct Hot line The same fnction as escribe above, bt no elay. Only Hot line calls can be place from this line. To be se e.g. as alarm phone, oor phone etc. Alarm extension An extension can be programme by yor system aministrator as an Alarm extension. A call to an Alarm extension obtains atomatic Intrsion if the extension is bsy. Up to seven calling parties may be connecte at the same time. Emergency moe In the event of an emergency, the operator can set the exchange into Emergency moe, ring which only preprogramme extensions are permitte to make calls. 49

50 Other Usefl Featres Data commnication Yor phone can be se together with a PC as an integrate voice an ata terminal. Contact yor system aministrator if yo reqire this fnction. DISA = Direct Inwar System Access (optional) If yo are assigne to se this fnction an yo are working externally, yo can call yor office an get access to an external line in orer to make bsiness calls. The bsiness call will be charge yor office extension nmber or an accont nmber. Yo will jst be charge for the call to the office. The external phone mst be of psh btton type provie with pon key (#) an star key (*) or a mobile phone aapte for ial tone plses (DTMF). After a complete DISA call yo mst hang p before a new DISA call can be mae. Depening on the type of athorization coe an if an accont coe is se, ifferent proceres mst be se: z With common athorization coe Call the DISA fnction at yor office. Dial tone. *72* Dial. z# Dial the athorization coe an press. Dial tone. z Dial the external nmber. 50

51 Other Usefl Featres z With inivial athorization coe Call the DISA fnction at yor office. Dial tone. *75* Dial. z* Dial the athorization coe an press. z# Dial yor own extension nmber an press. Dial tone. z Dial the external nmber. 51

52 Glossary Glossary Exchange Ile moe Least Cost Roting Spee Dialing nmber Thir party Switch. Yor telephone switching system, for example MD110 an MX-ONE. The state yor phone is in when nothing is activate; not calling, not ringing, not iverte etc. A fnction that atomatically selects the cheapest way to connect yor external call (not necessarily the shortest istance). Abbreviate nmber or short nmber, se for making freqently se nmbers faster to ial. A thir connection (person), which can be incle in an ongoing two person conversation. The connection can be internal or external. 52

53 Inex Inex A Absence Information 38 Accont coe 47 Alarm extension 49 Answer calls 10 Athority 20 Athorization coe, common 21 Athorization coe, inivial 22 B Bypass 17 C Call Forwaring 27 Diversion 27 External Follow-me 31 Internal Follow-me 30 Personal Nmber 32 Call Waiting 16, 25 Callback 14 Common bell grop 45 Common Spee Dialing nmbers 18 Conference 26 Copyright 5 D Data commnication 50 Data privacy 20 Description 6 Tones 7 DISA = Direct Inwar System Access 50 Diversion 27 Do not istrb, DND 20 Dring Calls 24 Call Waiting 25 Conference 26 Inqiry 24 On hol 26 Refer Back 24 Dring calls Transfer 25 E Emergency moe 49 External Follow-me 31 F Free Seating 9 G General Deactivation 48 Glossary 52 Grop Call-pick-p 45 Grop Featres 45 Grop Hnting 46 H Hol 26 Hot line 49 I Incoming Calls 10 Answer calls 10 Inivial External Line 13 Inivial Spee Dialing nmbers 18 Inqiry 24 Internal Follow-me 30 Intrsion 16 L Last External Nmber Reial 14 M Mailbox 44 Make calls 12 Manal Message Waiting (MMW) 40 53

54 Inex Messages 40 Manal Message Waiting (MMW) 40 Voice mail 41 N Night Service 48 Nmber presentation restriction 13 O On hol 26 Other Usefl Featres 47 Otgoing Calls 12 Last External Nmber Reial 14 Make calls 12 Otgoing calls Athority 20 Bypass 17 Call Waiting 16 Callback 14 Inivial External Line 13 Intrsion 16 Nmber presentation restriction 13 Spee Dialing 18 When yo receive a bsy tone 14 P Personal Nmber 32 R Refer Back 24 Ring signals 8 S Setting form for search profiles 37 Short nmbers 18 Spee Dialing 18 T Tones 7 Transfer 25 V Voice mail 41 W Warranty 5 Welcome 4 When yo receive a bsy tone 14 54

55 Sbject to alteration withot prior notice. For qestions regaring the proct, please contact yor Aastra Certifie Sales Partner. Also visit s on AastraTelecom Sween AB All rights reserve. EN/LZT R3A