Symantec Residency and Managed Services

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Symantec Residency and Managed Services"

Transcription

1 Symantec Residency and Managed Services Flexible options for staff augmentation and IT out-tasking Symantec Global Services Confidence in a connected world.

2 Symantec Residency and Managed Services provide skills and expertise when and where you need them most onsite or via remote locations to help you manage IT risk, lower costs, and increase operational efficiency.

3 Strategic Staff Augmentation and IT Out-tasking Services Organizations have become increasingly dependent on IT to run core business operations, creating tremendous exposure to IT risk. Keeping information assets secure and available in the face of tight budget pressure requires expert knowledge of IT systems and operational best practices. As IT infrastructure becomes more complex, however, many organizations are finding it impractical to maintain the entire spectrum of IT capabilities in-house. Hiring, training, and retaining specialists can be time-consuming and costly particularly in areas such as security, backup, archiving, and compliance, which lie outside the primary areas of strategic focus for most organizations. Symantec Global Services can help. We provide onsite experts who can augment your staff for extended periods of time and offsite experts who can monitor and manage IT systems from remote locations. Whether you need help filling a single opening or want to outsource key areas of IT operations entirely, Symantec has the expertise and resources you require. As the level of IT risk and cost associated with infrastructure management increases, more companies are considering outsourcing options. Symantec offers enterprises flexible ways to meet their resource challenges, representing a strategic IT consulting partner that helps them manage critical IT processes in support of business goals. Doug Chandler Research Director, Infrastructure Services 1

4 Symantec Residency and Managed Services Overview Symantec Residency and Managed Services help organizations manage all areas of IT risk, including security, availability, performance, and compliance. Internal and External Malicious Threats Keep Bad Things Out Keep Important Things In Security Availability Natural Disasters and System Failures Keep Systems Up Ensure Rapid Recovery IT Risk IT Policy and External Regulations Ensure Adequate Controls Automate Evidence Collection Compliance Performance Application Performance and IT Performance Optimize Resources Ensure Correct Configuration Symantec Residency Services enable you to augment the capabilities of your own staff with highly qualified onsite resident consultants who possess the skills to manage complex IT solutions. Symantec Managed Services provide standardized options for remote monitoring, remote management, and expert analysis under strict service-level agreements (SLAs). Both Residency and Managed Services deliver timely expertise to help organizations make the most effective use of scarce resources and achieve full value from their technology investments. In addition, by leveraging Symantec s economies of scale, many IT leaders find that solutions based on Symantec Residency and Managed Services also cost substantially less than comparable in-house efforts. 2

5 Symantec onsite experts can fill IT roles at any level, freeing existing resources to focus on strategic initiatives. Symantec offsite experts work from remote locations around the world to perform 24x7 monitoring, management, and analysis. 3

6 Symantec Residency Services Symantec Residency Services are ideal for organizations that intend to manage their own IT environments but need to fill key project roles with expertise that is challenging to maintain in-house. Clients benefit from advanced skills and up-to-date best practices right where they re needed without the challenges and delays associated with hiring, training, and retaining in-house employees. Symantec consultants bring extensive experience in IT Risk Management disciplines to each Residency engagement. Our expertise extends from our position as a leading supplier of infrastructure software as well as our experience delivering more than 4,000 consulting engagements per year to a client base that includes 95 percent of the Fortune 500. Symantec Residency Services support efficient backup operations for a major energy producer One of the world s largest oil and gas companies asked Symantec to help consolidate and manage data protection assets for their global environment, supporting almost 100,000 employees, with nightly backups for six domains comprising 3,000 servers and 70 terabytes of storage. Symantec helped the company develop and implement an optimized architecture, reduce infrastructure costs, build operational efficiency, and then establish and meet backup success targets. Symantec then took over day-to-day operational management, enabling the firm s own team to shift its focus from firefighting to longterm planning and strategic initiatives. Results over a 20-month period included dramatic reductions in IT risk, with percent backup success and 100 percent fulfillment of data restore requests. Improved software and hardware consolidation and utilization boosted employee-to-server ratios by almost 100 percent and cut total operational costs of data protection by approximately 35 percent. 4

7 Symantec Residency Services are delivered under an SLA or on a fee-for-service basis, determined by the role of the consultant and the length of the engagement. Engagements typically span a year or longer, with Symantec residents serving as members of the client s own staff. Residency Services meet requirements for specialized expertise at any level: Executive Residency provides seasoned IT leadership to manage major initiatives, guide operations, or fill critical gaps at the level of CTO, CIO, CISO, and head of operations. Expert Residency provides specialized expertise to manage IT projects, supervise teams, and define strategy at the IT manager level. Technical Residency delivers specialized skills to administer, maintain, monitor, and troubleshoot technology environments. Symantec Residency Services are available in a variety of areas including: Endpoint Security Backup and Recovery Security Management Application Performance Management Messaging Management Storage Management IT Compliance High Availability Realize the Strategic Business Value of Your Technology Investments 5

8 Symantec Managed Services Symantec Managed Services are best suited for organizations that find it difficult to mitigate security risk, comply with regulations that require security controls, or achieve backup and recovery SLAs in a cost-effective manner. These areas can be challenging to administer because significant expertise is required to handle day-to-day operations, yet routine activities such as vulnerability assessments, log reviews, compliance audits, and backup jobs are labor-intensive and repetitive. In addition, these areas often require around-the-clock monitoring and rely on activities that take place in the middle of the night. Symantec Managed Security Services optimize security management for Citizens Business Bank Citizens Business Bank (Citizens) turned to Symantec to provide centralized, 24x7 monitoring and management of their security infrastructure, which includes firewalls and intrusion-detection systems. Citizens network of 44 financial centers spans 400 miles, supporting approximately 800 employees and thousands of customers. By outsourcing security management to Symantec Managed Security Services, Citizens IT department has been able to focus on core business areas and reassign staff to strategic responsibilities. It now takes only 15 minutes a day to manage their security infrastructure a dramatic decrease from the estimated seven analysts it would require to manually monitor, investigate, and respond to security notifications around the clock. Total labor efficiencies and labor cost avoidance have resulted in savings of more than $1.3 million over a four-year period and are expected to continue delivering more than $500,000 in savings per year for the foreseeable future. As Citizens Business Bank CIO Elsa Zavala expressed, We pride ourselves in relationship banking, and really having the expertise and commitment to take that relationship to the next level. We have enjoyed the same experience with Symantec. Symantec Managed Services provide standardized options for 24x7 remote monitoring, remote management, and expert analysis that reduce risk and improve operational efficiency. In addition, Symantec Managed Services can lower operational costs by leveraging extensive Symantec investments in global staff and infrastructure. For example, Symantec Managed Security Services utilize four Security Operations Centers (SOCs) around the world to supply more than 500 customers with real-time access to security data. This comes from our Global Intelligence Network, which collects information from more than 40,000 intrusion-detection and firewall sensors in 180 countries. Symantec Managed Services are delivered on an SLA basis; that is, the fee for these services covers whatever resources are required to achieve explicit service-level commitments. To meet SLA commitments in a cost-effective manner with minimum exposure to IT risk, Symantec Managed Services operations also adhere to international certifications and standards such as ISO and SAS70 Type II. Symantec Managed Services are currently available in areas such as Security Management and Backup and Recovery. 6

9 Combining Symantec Residency and Managed Services Pressures continue to mount for IT managers. Budgets are tight, SLAs are difficult to achieve, configuration changes are endless, data volumes are exploding, new regulations spring up overnight, and new technologies appear on the horizon every day. To manage complexity and keep costs under control, many IT leaders are seeking to outsource or selectively out-task key areas of IT operations that are necessary, but not strategic, to the business. Symantec Residency and Managed Services can work together by combining expertise and best practices onsite with remote management capabilities offsite. Clients can simplify budget planning and accounting by aggregating a complex mix of capital and operational expenses into a single payment. In addition, our experts can help you focus existing staff resources on strategic projects that drive competitive advantage, while we handle mundane staffing considerations and operational concerns that align with our unique domain expertise. Symantec Residency and Managed Services support endpoint protection at Singapore s StarHub Singapore s second largest information services company turned to Symantec for help streamlining IT processes after a merger. The comprehensive managed solution included onsite support from Symantec Residency Services as well as remote monitoring and management performed by Symantec Managed Security Services. The Symantec onsite resident functions as a member of StarHub s Infosecurity team to provide security and risk assessments and help address security issues and incidents. When an incident occurs, the resident works with StarHub s team to help minimize the damage in terms of lost productivity and downtime and contain the incident. Symantec Managed Security Services further help StarHub defray the cost of setting up an in-house security infrastructure by monitoring and managing more than 22 devices, including Cisco and Juniper components. StarHub saves at least 30 percent in security management costs by using Symantec Residency and Managed Services, compared with the costs of hiring and maintaining inhouse experts. Ready access to strategic security expertise helps StarHub manage IT risk and meet its technical and business objectives. As StarHub s Head of Information Services, James Woo, expresses it, I would recommend Symantec as an IT solutions provider. We work very well with the Symantec team and look forward to enhancing our strategic relationship with them to bring greater value to our customers. 7

10 The Symantec Global Services Advantage Symantec is recognized by top analyst firms as a leader in software for security management, storage management, backup, high availability, disaster recovery, messaging management, and IT compliance. Symantec Global Services builds on this foundation and offers an independent perspective on hardware platforms and operating systems as well as extensive expertise managing complex, multivendor environments. Our Residency and Managed Services support third-party technologies as well as our own systems, and our services experts are not paid on software sales we focus our efforts on ensuring our clients get maximum value from their existing infrastructure investments. Unlike large IT outsourcing firms that act as generalists across a broad range of areas, Symantec Global Services provides deep domain expertise and specialized infrastructure investments in the areas of IT risk security, availability, performance, and compliance. In addition, partnering with Symantec Global Services means much more than an engagement with a few onsite consultants and remote experts. Residency and Managed Services are backed by a vast team of engineers, product managers, and technical support specialists working together to resolve issues quickly. 8

11 Rely on Symantec Residency and Managed Services for expertise and resources to help you manage IT risk, performance, and cost, so you can focus on strategic projects that drive competitive advantage. To learn more, visit 7

12 About Symantec Symantec is a global leader in infrastructure software, enabling businesses and consumers to have confidence in a connected world. The company helps customers protect their infrastructure, information, and interactions by delivering software and services that address risks to security, availability, compliance, and performance. Headquartered in Cupertino, California, Symantec has operations in 40 countries. More information is available at For specific country offices and contact numbers please visit our Web site. For information in the U.S., call toll-free Symantec Corporation World Headquarters Stevens Creek Boulevard Cupertino, CA USA Copyright 2008 Symantec Corporation. All rights reserved. Symantec and the Symantec logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. 01/

Symantec Security Compliance Solution Symantec s automated approach to IT security compliance helps organizations minimize threats, improve security,

Symantec Security Compliance Solution Symantec s automated approach to IT security compliance helps organizations minimize threats, improve security, Symantec Security Compliance Solution Symantec s automated approach to IT security compliance helps organizations minimize threats, improve security, streamline compliance reporting, and reduce the overall

More information

Managed Security Services D e l i vering real-time protection to help organizations st r e n g t h e n their security posture in the face of today s

Managed Security Services D e l i vering real-time protection to help organizations st r e n g t h e n their security posture in the face of today s Managed Security Services D e l i vering real-time protection to help organizations st r e n g t h e n their security posture in the face of today s emerging threats. In today s sophisticated online env

More information

Consulting Services for Veritas Storage Foundation

Consulting Services for Veritas Storage Foundation Reducing the complexity of enterprise storage management The continued explosive growth in corporate data, combined with the proliferation of disparate storage management tools and technologies, has created

More information

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................

More information

SYMANTEC MANAGED SECURITY SERVICES. Superior information security delivered with exceptional value.

SYMANTEC MANAGED SECURITY SERVICES. Superior information security delivered with exceptional value. SYMANTEC MANAGED SECURITY SERVICES Superior information security delivered with exceptional value. A strong security posture starts with a smart business decision. In today s complex enterprise environments,

More information

Payment Card Industry Data Security Standard

Payment Card Industry Data Security Standard Symantec Managed Security Services support for IT compliance Solution Overview: Symantec Managed Services Overviewview The (PCI DSS) was developed to facilitate the broad adoption of consistent data security

More information

Data Sheet: Endpoint Security Symantec Protection Suite Enterprise Edition Trusted protection for endpoints and messaging environments

Data Sheet: Endpoint Security Symantec Protection Suite Enterprise Edition Trusted protection for endpoints and messaging environments Trusted protection for endpoints and messaging environments Overview Symantec Protection Suite Enterprise Edition creates a protected endpoint and messaging environment that is secure against today s complex

More information

Altiris Asset Management Suite 7.1 from Symantec

Altiris Asset Management Suite 7.1 from Symantec Ensuring compliance and maximizing your IT investment Overviewview In IT change is inevitable, but asset management provides a starting point for disciplined, standards-based management that elevates the

More information

North American Electric Reliability Corporation (NERC) Cyber Security Standard

North American Electric Reliability Corporation (NERC) Cyber Security Standard North American Electric Reliability Corporation (NERC) Cyber Security Standard Symantec Managed Security Services Support for CIP Compliance Overviewview The North American Electric Reliability Corporation

More information

Symantec Security Program Assessment

Symantec Security Program Assessment Leverage security maturity to prioritize achievement of enterprise goals The Symantec Security Program Assessment evaluates the maturity of your information security program providing an understanding

More information

Data Sheet: Archiving Altiris Server Management Suite 7.0 from Symantec Essential server management: Discover, provision, manage, and monitor

Data Sheet: Archiving Altiris Server Management Suite 7.0 from Symantec Essential server management: Discover, provision, manage, and monitor Essential server management: Discover, provision, manage, and monitor Overview Complexity with physical and virtual machine proliferation increases the challenges involved in managing servers. Server administrators

More information

Data Sheet: Server Management Altiris Server Management Suite 7.0 Essential server management: Discover, provision, manage, and monitor

Data Sheet: Server Management Altiris Server Management Suite 7.0 Essential server management: Discover, provision, manage, and monitor Essential server management: Discover, provision, manage, and monitor Overview Complexity with physical and virtual machine proliferation increases the challenges involved in managing servers. Server administrators

More information

University of Central Florida Class Specification Administrative and Professional. Information Security Officer

University of Central Florida Class Specification Administrative and Professional. Information Security Officer Information Security Officer Job Code: 2534 Serve as the information security officer for the University. Develop and computer security system standards, policies, and procedures. Serve as technical team

More information

Optimizing the Data Center for Today s State & Local Government

Optimizing the Data Center for Today s State & Local Government WHITE PAPER: OPTIMIZING THE DATA CENTER FOR TODAY S STATE...... &.. LOCAL...... GOVERNMENT.......................... Optimizing the Data Center for Today s State & Local Government Who should read this

More information

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing

More information

Symantec Enterprise Vault for Lotus Domino

Symantec Enterprise Vault for Lotus Domino Symantec Enterprise Vault for Lotus Domino Store, Manage and Discover Critical Business Information Overview Industry-leading email archiving for Lotus Domino With the recognition that email has become

More information

Symantec Control Compliance Suite. Overview

Symantec Control Compliance Suite. Overview Symantec Control Compliance Suite Overview Addressing IT Risk and Compliance Challenges Only 1 in 8 best performing organizations feel their Information Security teams can effectively influence business

More information

MANAGED SECURITY SERVICES

MANAGED SECURITY SERVICES MANAGED SECURITY SERVICES True Managed Security Services give you the freedom and confidence to focus on your business, knowing your information assets are always fully protected and available. Finding

More information

Symantec Cyber Threat Analysis Program Program Overview. Symantec Cyber Threat Analysis Program Team

Symantec Cyber Threat Analysis Program Program Overview. Symantec Cyber Threat Analysis Program Team Symantec Cyber Threat Analysis Program Symantec Cyber Threat Analysis Program Team White Paper: Symantec Security Intelligence Services Symantec Cyber Threat Analysis Program Contents Overview...............................................................................................

More information

WHITE PAPER: CLIENT MANAGEMENT. Systems Management: Best Practices for Optimization of PC Life-Cycle Configuration Management

WHITE PAPER: CLIENT MANAGEMENT. Systems Management: Best Practices for Optimization of PC Life-Cycle Configuration Management WHITE PAPER: CLIENT MANAGEMENT Systems Management: Best Practices for Optimization of PC Life-Cycle Configuration Management White Paper: Client Management Systems Management: Best Practices for Optimization

More information

The Business Case for Cloud Backup

The Business Case for Cloud Backup The Business Case for Cloud Backup Table of Contents Introduction...2 SMB Data Protection Essentials...2 The Business Case for Outsourcing Data Protection...3 Considerations for Choosing a Cloud Backup

More information

Optimizing the Data Center for Today s Federal Government

Optimizing the Data Center for Today s Federal Government WHITE PAPER: OPTIMIZING THE DATA CENTER FOR TODAY S FEDERAL......... GOVERNMENT............................... Optimizing the Data Center for Today s Federal Government Who should read this paper CIOs,

More information

Data Sheet: Endpoint Security Symantec Network Access Control Comprehensive Endpoint Enforcement

Data Sheet: Endpoint Security Symantec Network Access Control Comprehensive Endpoint Enforcement Comprehensive Endpoint Enforcement Overview is a complete, end-to-end network access control solution that enables organizations to efficiently and securely control access to corporate networks through

More information

Confidence in the Cloud Five Ways to Capitalize with Symantec

Confidence in the Cloud Five Ways to Capitalize with Symantec Five Ways to Capitalize with Symantec Solution Brief: Confidence in the Cloud Confidence in the Cloud Contents Overview...............................................................................................

More information

INSIDE. Demystifying the Managed Security Service Provider Market. Symantec Enterprise Security

INSIDE. Demystifying the Managed Security Service Provider Market. Symantec Enterprise Security Symantec Enterprise Security WHITE PAPER Demystifying the Managed Security Service Provider Market INSIDE Effective security management and monitoring A closer look at management vs. monitoring How the

More information

Symantec Enterprise Vault

Symantec Enterprise Vault Store, Manage, and Discover Critical Business Information The pressure on organizations to protect and manage data has intensified with the recent growth in unstructured data and the reliance on email

More information

Endpoint Security More secure. Less complex. Less costs... More control.

Endpoint Security More secure. Less complex. Less costs... More control. Endpoint Security More secure. Less complex. Less costs... More control. Symantec Endpoint Security Today s complex threat landscape constantly shifts and changes to accomplish its ultimate goal to reap

More information

Symantec Business Critical Services for the Enterprise

Symantec Business Critical Services for the Enterprise Symantec Business Critical Services for the Enterprise Information is the currency of today s enterprise. Yet that information is increasingly at risk. Downtime is expensive, and IT departments can t afford

More information

Achieving Business Agility Through An Agile Data Center

Achieving Business Agility Through An Agile Data Center Achieving Business Agility Through An Agile Data Center Overview: Enable the Agile Data Center Business Agility Is Your End Goal In today s world, customers expect or even demand instant gratification

More information

Managed Security Service Providers vs. SIEM Product Solutions

Managed Security Service Providers vs. SIEM Product Solutions White Paper The Business Case for Managed Security Services Managed Security Service Providers vs. SIEM Product Solutions www.solutionary.com (866) 333-2133 The Business Case for Managed Security Services

More information

Maximize potential with services Efficient managed reconciliation service

Maximize potential with services Efficient managed reconciliation service RECONCILIATION IntelliMatch Operational Control services Optimize. PRODUCT SHEET Maximize potential with services Efficient managed reconciliation service Overview At its best, technology provides financial

More information

Symantec Backup Exec System Recovery

Symantec Backup Exec System Recovery The Gold Standard in Complete Windows System Recovery Overview Symantec Backup Exec System Recovery 8 is a complete, disk-based system recovery solution for Microsoft Windows based servers, desktops, and

More information

Dynamic Workspace Optimization

Dynamic Workspace Optimization Data Sheet Symantec Endpoint Virtualization Suite Dynamic Workspace Optimization Overview Symantec Endpoint Virtualization Suite is a powerful and flexible solution with a focus on user productivity, regardless

More information

Brocade Network Monitoring Service (NMS) Helps Maximize Network Uptime and Efficiency

Brocade Network Monitoring Service (NMS) Helps Maximize Network Uptime and Efficiency WHITE PAPER SERVICES Brocade Network Monitoring Service (NMS) Helps Maximize Network Uptime and Efficiency Brocade monitoring service delivers business intelligence to help IT organizations meet SLAs,

More information

Small and Midsize Business Protection Guide

Small and Midsize Business Protection Guide P r o t e c t i o n G u i d e : C l o s e t h e P r o t e c t i o n G a p Small and Midsize Business Protection Guide Close the protection gap and safeguard your business future Confidence in a connected

More information

Symantec NetBackup 7.5 for VMware

Symantec NetBackup 7.5 for VMware V-Ray visibility into virtual machine protection Solution Overview: Data Protection Overview There is little question that server virtualization is the single biggest game-changing trend in IT today. Budget-strapped

More information

THE CXO S GUIDE TO MANAGING EXPANSION... WHILE CONTROLLING COSTS & COMPLIANCE CONSIDERATIONS

THE CXO S GUIDE TO MANAGING EXPANSION... WHILE CONTROLLING COSTS & COMPLIANCE CONSIDERATIONS THE CXO S GUIDE TO MANAGING EXPANSION... WHILE CONTROLLING COSTS & COMPLIANCE CONSIDERATIONS The CXO s Guide to Managing Expansion While Controlling Costs & Compliance Considerations 2 45% OF IT PROFESSIONALS

More information

Veritas Cluster Server by Symantec

Veritas Cluster Server by Symantec Veritas Cluster Server by Symantec Reduce application downtime Veritas Cluster Server is the industry s leading clustering solution for reducing both planned and unplanned downtime. By monitoring the status

More information

Symantec ServiceDesk 7.1

Symantec ServiceDesk 7.1 Information Technology Infrastructure Library support and process automation puts the service back in service desk Data Sheet: Endpoint Management Overview IT departments are coming under pressure to do

More information

NEC Managed Security Services

NEC Managed Security Services NEC Managed Security Services www.necam.com/managedsecurity How do you know your company is protected? Are you keeping up with emerging threats? Are security incident investigations holding you back? Is

More information

Data Sheet: Backup & Recovery Symantec Backup Exec 12.5 for Windows Servers The gold standard in Windows data protection

Data Sheet: Backup & Recovery Symantec Backup Exec 12.5 for Windows Servers The gold standard in Windows data protection The gold standard in Windows data protection Overview Symantec Backup Exec 12.5 delivers market-leading backup and recovery protection from server to desktop, providing complete data protection for the

More information

Cisco Security Services

Cisco Security Services Cisco Security Services Cisco Security Services help you defend your business from evolving security threats, enhance the efficiency of your internal staff and processes, and increase the return on your

More information

Archiving, Backup, and Recovery for Complete the Promise of Virtualization

Archiving, Backup, and Recovery for Complete the Promise of Virtualization Archiving, Backup, and Recovery for Complete the Promise of Virtualization Unified information management for enterprise Windows environments The explosion of unstructured information It is estimated that

More information

Virtual Machine Protection with Symantec NetBackup 7

Virtual Machine Protection with Symantec NetBackup 7 Overview There s little question that server virtualization is the single biggest game-changing trend in IT today. Budget-strapped IT departments are racing to embrace the promise of virtualization for

More information

Minimize the impact of downtime and disruption. Replace time-consuming manual processes with fast, automated recovery.

Minimize the impact of downtime and disruption. Replace time-consuming manual processes with fast, automated recovery. Protect Against Business Downtime and Disaster with Rapid, Reliable Backup and Recovery Overview Symantec Backup Exec System Recovery 2010 is a simple, cost-effective backup and recovery solution for small

More information

Optimized data protection through one console for physical and virtual systems, including VMware and Hyper-V virtual systems

Optimized data protection through one console for physical and virtual systems, including VMware and Hyper-V virtual systems Symantec Backup Exec 12.5 for Windows Small Business Server Premium and Standard Editions Comprehensive data protection and system recovery for Microsoft Windows Small Business Server Overview Symantec

More information

Managed Services. Business Intelligence Solutions

Managed Services. Business Intelligence Solutions Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services

More information

Data Sheet: Backup & Recovery Symantec Backup Exec System Recovery Windows Small Business Server Edition

Data Sheet: Backup & Recovery Symantec Backup Exec System Recovery Windows Small Business Server Edition Symantec Backup Exec System Recovery Windows Small Business Server Edition Overview Regardless of the size of your company, data drives your business. Your ability to keep that data available can often

More information

Data Sheet: Archiving Altiris Client Management Suite 7.0 from Symantec Deploy, manage, secure, and troubleshoot

Data Sheet: Archiving Altiris Client Management Suite 7.0 from Symantec Deploy, manage, secure, and troubleshoot Deploy, manage, secure, and troubleshoot Overview The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance

More information

SECURITY OVERVIEW FOR MY.ENDNOTE.COM. In line with commercial industry standards, Thomson Reuters employs a dedicated security team to protect our

SECURITY OVERVIEW FOR MY.ENDNOTE.COM. In line with commercial industry standards, Thomson Reuters employs a dedicated security team to protect our ENDNOTE ONLINE SECURITY OVERVIEW FOR MY.ENDNOTE.COM In line with commercial industry standards, Thomson Reuters employs a dedicated security team to protect our servers from attacks and other attempts

More information

Solution Overview: Data Protection Archiving, Backup, and Recovery Unified Information Management for Complex Windows Environments

Solution Overview: Data Protection Archiving, Backup, and Recovery Unified Information Management for Complex Windows Environments Unified Information Management for Complex Windows Environments The Explosion of Unstructured Information It is estimated that email, documents, presentations, and other types of unstructured information

More information

Simplify Your Windows Server Migration

Simplify Your Windows Server Migration SOLUTION BRIEF: ENDPOINT MANAGEMENT........................................ Simplify Your Windows Server Migration Who should read this paper Windows Server 2003 customers looking to migrate to the latest

More information

solution brief NEC Remote Managed Services Prevent Costly Communications Downtime with Proactive Network Monitoring and Management from NEC

solution brief NEC Remote Managed Services Prevent Costly Communications Downtime with Proactive Network Monitoring and Management from NEC NEC Remote Managed Services Prevent Costly Communications Downtime with Proactive Network Monitoring and Management from NEC NEC Remote Managed Services: Removing the Complexities of Communications Network

More information

VIRTUALIZING BUSINESS-CRITICAL APPS. Maximizing Business Value: Strategies for Virtualizing Business-Critical Applications

VIRTUALIZING BUSINESS-CRITICAL APPS. Maximizing Business Value: Strategies for Virtualizing Business-Critical Applications WHITE PAPER: VIRTUALIZING BUSINESS-CRITICAL APPS Maximizing Business Value: Strategies for Virtualizing Business-Critical Applications Contents Executive summary 1 The promise of virtualization 1 Stepping

More information

Leveraging a Maturity Model to Achieve Proactive Compliance

Leveraging a Maturity Model to Achieve Proactive Compliance Leveraging a Maturity Model to Achieve Proactive Compliance White Paper: Proactive Compliance Leveraging a Maturity Model to Achieve Proactive Compliance Contents Introduction............................................................................................

More information

2008 Disaster Recovery Research Overview and Key Findings Report

2008 Disaster Recovery Research Overview and Key Findings Report 2008 Disaster Recovery Research Report The Overview The Symantec sponsored 2008 Disaster Recovery Research fourth annual report highlights business trends regarding disaster planning and preparedness.

More information

Symantec Cyber Security Services: DeepSight Intelligence

Symantec Cyber Security Services: DeepSight Intelligence Symantec Cyber Security Services: DeepSight Intelligence Actionable intelligence to get ahead of emerging threats Overview: Security Intelligence Companies face a rapidly evolving threat environment with

More information

Cyber Security Services: Data Loss Prevention Monitoring Overview

Cyber Security Services: Data Loss Prevention Monitoring Overview WHITE PAPER: DLP MONITORING OVERVIEW........................................ Cyber Security Services: Data Loss Prevention Monitoring Overview Who should read this paper Customers who are interested in

More information

Data Sheet: Endpoint Management Altiris Client Management Suite 7.0 Deploy, manage, secure, and troubleshoot

Data Sheet: Endpoint Management Altiris Client Management Suite 7.0 Deploy, manage, secure, and troubleshoot Deploy, manage, secure, and troubleshoot Overview The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance

More information

Don't Wait Until It's Too Late: Choose Next-Generation Backup to Protect Your Business from Disaster

Don't Wait Until It's Too Late: Choose Next-Generation Backup to Protect Your Business from Disaster WHITE PAPER: DON'T WAIT UNTIL IT'S TOO LATE: CHOOSE NEXT-GENERATION................. BACKUP........ TO... PROTECT............ Don't Wait Until It's Too Late: Choose Next-Generation Backup to Protect Your

More information

Symantec Brightmail Gateway Real-time protection backed by the largest investment in security infrastructure

Symantec Brightmail Gateway Real-time protection backed by the largest investment in security infrastructure Real-time protection backed by the largest investment in security infrastructure Overview delivers inbound and outbound messaging security, with effective and accurate real-time antispam and antivirus

More information

Symantec Server Management Suite 7.6 powered by Altiris technology

Symantec Server Management Suite 7.6 powered by Altiris technology Symantec Server Management Suite 7.6 powered by Altiris technology Standardized control for distributed, heterogeneous server environments Data Sheet: Endpoint Management Overviewview Symantec Server Management

More information

Symantec Global Intelligence Network 2.0 Architecture: Staying Ahead of the Evolving Threat Landscape

Symantec Global Intelligence Network 2.0 Architecture: Staying Ahead of the Evolving Threat Landscape WHITE PAPER: SYMANTEC GLOBAL INTELLIGENCE NETWORK 2.0.... ARCHITECTURE.................................... Symantec Global Intelligence Network 2.0 Architecture: Staying Ahead of the Evolving Threat Who

More information

WHITE PAPER: ENTERPRISE SOLUTIONS. Quick Recovery of Microsoft Active Directory Using Symantec Backup Exec 11d Agent for Active Directory

WHITE PAPER: ENTERPRISE SOLUTIONS. Quick Recovery of Microsoft Active Directory Using Symantec Backup Exec 11d Agent for Active Directory WHITE PAPER: ENTERPRISE SOLUTIONS Quick Recovery of Microsoft Active Directory Using Symantec Backup Exec 11d For use with Microsoft Windows 2000 Server and Windows Server 2003 White Paper: Enterprise

More information

Demystifying Virtualization for Small Businesses Executive Brief

Demystifying Virtualization for Small Businesses Executive Brief Demystifying Virtualization for Small Businesses White Paper: Demystifying Virtualization for Small Businesses Demystifying Virtualization for Small Businesses Contents Introduction............................................................................................

More information

Data Sheet: Backup & Recovery Symantec Backup Exec System Recovery The Gold Standard in Complete Windows System Recovery

Data Sheet: Backup & Recovery Symantec Backup Exec System Recovery The Gold Standard in Complete Windows System Recovery The Gold Standard in Complete Windows System Recovery Overview Symantec Backup Exec System Recovery 8.5 is a complete, disk-based system recovery solution for Microsoft Windows based servers, desktops,

More information

Symantec Backup Exec 11d for Windows Servers New Encryption Capabilities

Symantec Backup Exec 11d for Windows Servers New Encryption Capabilities WHITE PAPER: ENTERPRISE SECURITY Symantec Backup Exec 11d for Windows Servers New Encryption Capabilities White Paper: Enterprise Security Symantec Backup Exec 11d for Windows Servers Contents Executive

More information

Data Sheet: Archiving Symantec Enterprise Vault for Microsoft Exchange Store, Manage, and Discover Critical Business Information

Data Sheet: Archiving Symantec Enterprise Vault for Microsoft Exchange Store, Manage, and Discover Critical Business Information Store, Manage, and Discover Critical Business Information Trusted and proven email archiving Enterprise Vault, the industry leader in email and content archiving, enables companies to store, manage, and

More information

Understanding the Value of Symantec Managed Enterprise Vault

Understanding the Value of Symantec Managed Enterprise Vault REPORT: UNDERSTANDING THE VALUE OF SYMANTEC MANAGED.......... ENTERPRISE........... VAULT................... Understanding the Value of Symantec Managed Enterprise Vault Who should read this paper IT managers

More information

Symantec Backup Exec System Recovery

Symantec Backup Exec System Recovery Symantec Backup Exec System Recovery The Gold Standard in Complete Windows System Recovery Overview 7.0 is a complete, disk-based system recovery solution for Microsoft Windows based servers, desktops,

More information

YOUR ITAM PROGRAM: TO OUTSOURCE, OR NOT TO OUTSOURCE?

YOUR ITAM PROGRAM: TO OUTSOURCE, OR NOT TO OUTSOURCE? BEYOND TOOLS: BUSINESS INTELLIGENCE MEETS ANALYTICS YOUR ITAM PROGRAM: TO OUTSOURCE, OR NOT TO OUTSOURCE? Frank Venezia, Siwel Consulting, Inc. Steffani Lomax, Siwel Consulting, Inc. White Paper - September

More information

MANAGED SERVICES FOR NETWORKS DECISION MAKING GUIDE. Brought to you by Extreme Networks

MANAGED SERVICES FOR NETWORKS DECISION MAKING GUIDE. Brought to you by Extreme Networks MANAGED SERVICES FOR NETWORKS DECISION MAKING GUIDE Brought to you by Extreme Networks Overview FACT Big data, Internet of Things, BYOD, and cloud-based applications are putting increased device diversity,

More information

Veritas Replicator from Symantec

Veritas Replicator from Symantec Data replication across multi-vendor storage for cost effective disaster recovery Data Sheet: Disaster Recovery Overviewview provides organizations with a comprehensive solution for heterogeneous data

More information

Remote Management Services Portfolio Overview

Remote Management Services Portfolio Overview Enterprise environments today have various technologies and concerns in their network environment; from telephony, Internet, video, compute, and infrastructure, to regulatory and security management. On

More information

IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS

IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS IT INFRASTRUCTURE MANAGEMENT SERVICES Nortech Remote management IT security Services provide around clock remote Management, real time

More information

Netwrix Auditor. Сomplete visibility into who changed what, when and where and who has access to what across the entire IT infrastructure

Netwrix Auditor. Сomplete visibility into who changed what, when and where and who has access to what across the entire IT infrastructure Netwrix Auditor Сomplete visibility into who changed what, when and where and who has access to what across the entire IT infrastructure netwrix.com netwrix.com/social 01 Product Overview Netwrix Auditor

More information

Report: Symantec Solutions for Federal Government: CyberScope

Report: Symantec Solutions for Federal Government: CyberScope CyberScope and Tighter Cybersecurity y Reporting Requirements: Are You Ready? Report: Symantec Solutions for Federal Government: CyberScope CyberScope and Tighter Cybersecurity y Reporting Requirements:

More information

Data Sheet: Disaster Recovery Veritas Volume Replicator by Symantec Data replication for disaster recovery

Data Sheet: Disaster Recovery Veritas Volume Replicator by Symantec Data replication for disaster recovery Data replication for disaster recovery Overview Veritas Volume Replicator provides organizations with a world-class foundation for continuous data replication, enabling rapid and reliable recovery of critical

More information

INSIDE. Managing Security Incidents in the Enterprise. Security Management

INSIDE. Managing Security Incidents in the Enterprise. Security Management Security Management WHITE PAPER Managing Security Incidents in the Enterprise INSIDE The need for security incident management Understanding the value of security investments Characteristics of an effective

More information

Successfully managing geographically distributed development

Successfully managing geographically distributed development IBM Rational SCM solutions for distributed development August 2004 Successfully managing geographically distributed development Karen Wade SCM Product Marketing Manager IBM Software Group Page 2 Contents

More information

WWW.PACOM.COM. Pacom Systems. All rights reserved.

WWW.PACOM.COM. Pacom Systems. All rights reserved. WWW.PACOM.COM Pacom Systems. All rights reserved. SECURITY SOLUTIONS MANAGED SERVICES Did you know? Research shows that a remotely managed system can reduce false alarms by more than 90%.? 3 ? Managed

More information

Symantec ServiceDesk 8.0

Symantec ServiceDesk 8.0 Quick, effective automated incident response and problem resolution Data Sheet: Endpoint Management Overview Today s IT departments face continued pressure to do more with less, with increased scrutiny,

More information

MANAGED SERVICES PROVIDER. Dynamic Solutions. Superior Results.

MANAGED SERVICES PROVIDER. Dynamic Solutions. Superior Results. MANAGED SERVICES PROVIDER Dynamic Solutions. Superior Results. REVOLUTIONIZE YOUR INSTITUTION BY FULLY LEVERAGING THE BENEFITS OF TECHNOLOGY MAXIMIZE YOUR TECHNOLOGY INVESTMENTS ENHANCE SECURITY OF YOUR

More information

Data Sheet: Endpoint Security Symantec Endpoint Protection The next generation of antivirus technology from Symantec

Data Sheet: Endpoint Security Symantec Endpoint Protection The next generation of antivirus technology from Symantec The next generation of antivirus technology from Symantec Overview Advanced threat protection combines Symantec AntiVirus with advanced threat prevention to deliver an unmatched defense against malware

More information

Medicaid MITA: Innovative COTS solutions for IT Risk Management

Medicaid MITA: Innovative COTS solutions for IT Risk Management Medicaid MITA: Innovative COTS solutions for IT Risk Management White Paper: COTS Solutions for MITA 2.0 Medicaid MITA: Innovative COTS solutions for IT Risk Management Contents Introduction to MITA &

More information

OVERVIEW. GDC is - Your Best Connection

OVERVIEW. GDC is - Your Best Connection OVERVIEW General DataComm (GDC) has over 35 years of field-proven experience in the successful deployment and maintenance of voice and data networking equipment. GDC is highly skilled in all aspects of

More information

Cloud Security Trust Cisco to Protect Your Data

Cloud Security Trust Cisco to Protect Your Data Trust Cisco to Protect Your Data As cloud adoption accelerates, organizations are increasingly placing their trust in third-party cloud service providers (CSPs). But can you fully trust your most sensitive

More information

PREMIER SERVICES MAXIMIZE PERFORMANCE AND REDUCE RISK

PREMIER SERVICES MAXIMIZE PERFORMANCE AND REDUCE RISK MAXIMIZE PERFORMANCE AND REDUCE RISK 1 BROCHURE COMPLEXITIES IN MISSION CRITICAL SYSTEMS CONTINUE TO INCREASE Mission critical communications systems have become increasingly complex as more features and

More information

Monitoring, Managing, Remediating

Monitoring, Managing, Remediating MANAGED SERVICES Packages include: Fault management Troubleshooting & escalation Proactive monitoring WAN status 800# Incident & inventory management Quarterly reviews Managed device database Online dashboard

More information

Symantec's Continuous Monitoring Solution

Symantec's Continuous Monitoring Solution Preparing for FISMA 2.0 and Continuous Monitoring Requirements Symantec's Continuous Monitoring Solution White Paper: Preparing for FISMA 2.0 and Continuous Monitoring Requirements Contents Introduction............................................................................................

More information

Data Sheet: IT Compliance Payment Card Industry Data Security Standard

Data Sheet: IT Compliance Payment Card Industry Data Security Standard The (PCI, or PCI DSS) was developed by the PCI Security Standards Council to assure cardholders that their details were secure during payment card transactions. The Council, which now governs the Standard,

More information

A Global IT Managed Service Provider

A Global IT Managed Service Provider A Global IT Managed Service Provider Service Catalog 2013 www.presilient.com We help ensure that you maximize your current infrastructure investments, while increasing performance across your enterprise.

More information

Data Sheet: Archiving Symantec Enterprise Vault Store, Manage, and Discover Critical Business Information

Data Sheet: Archiving Symantec Enterprise Vault Store, Manage, and Discover Critical Business Information Store, Manage, and Discover Critical Business Information Managing millions of mailboxes for thousands of customers worldwide, Enterprise Vault, the industry leader in email and content archiving, enables

More information

Selecting a Managed Security Services Provider: The 10 most important criteria to consider

Selecting a Managed Security Services Provider: The 10 most important criteria to consider IBM Global Technology Services Thought Leadership White Paper May 2011 Selecting a Managed Security Services Provider: The 10 most important criteria to consider 2 Selecting a Managed Security Services

More information

Unlock your Business Potential

Unlock your Business Potential Unlock your Business Potential Plexstone strategy PLEXSTONE The major function of IT Architecture is to evaluate and synchronize strategies for all layers of IT infrastructure in order to align them to

More information

Services Professional Services for DNA

Services Professional Services for DNA Services Professional Services for DNA Maximize the Value of Your Technology and Resource Investments with the Help of Professional Services Delivered by Industry Specialists Services Optimize the return

More information

SAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost

SAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost SAP Managed Services SAP MANAGED SERVICES Maximizing Performance and Value, Minimizing Risk and Cost WE RE FOCUSED ON YOUR GOALS Increase productivity with fewer resources. Optimize IT systems while cutting

More information

Is online backup right for your business? Eight reasons to consider protecting your data with a hybrid backup solution

Is online backup right for your business? Eight reasons to consider protecting your data with a hybrid backup solution PARTNER BRIEF: IS ONLINE BACKUP RIGHT FOR YOUR BUSINESS?........................................ Is online backup right for your business? Eight reasons to consider protecting your data with a hybrid Who

More information

8 Key Requirements of an IT Governance, Risk and Compliance Solution

8 Key Requirements of an IT Governance, Risk and Compliance Solution 8 Key Requirements of an IT Governance, Risk and Compliance Solution White Paper: IT Compliance 8 Key Requirements of an IT Governance, Risk and Compliance Solution Contents Introduction............................................................................................

More information