Corporate Fraud: Understanding What Puts Your Organization at Risk and How to Prevent It

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1 Corporate Fraud: Understanding What Puts Your Organization at Risk and How to Prevent It Presented to the Western Pennsylvania Association of Corporate Counsel June 3, 2014

2 About FVL Boutique consulting firm focusing on valuations, forensic accounting, fraud, and litigation support Formed in 2011 as a joint venture between two area CPA firms: Louis Plung & Company and O Connor, Pagano, and Grupac Combined 100+ years of experience among the 5 core members Additional expertise: corporate governance, risk management, international business and consulting Experience in several sectors, including manufacturing, professional services, retail, real estate, and high-net-worth individuals/families

3 About the Speakers Richard F. Fischer, CPA Partner Fraud Prevention, Risk Management, Internal Controls Audit & Assurance Partner, Louis Plung & Company 27+ years of experience in public, private, non-profit, and governmental sectors Specialties: Employee Benefit Plan Audits, Insurance Captives, Collateral Audits Member of PICPA/AICPA Actively involved in several PICPA committees, including Technical Committee on Employee Benefit Plans (Chair); Construction (former Chair); Accounting and Auditing; Employee Benefits; and Peer Review

4 About the Speakers Tony Montanaro, CPA, CFE Manager Valuations, expert witness reports, internal control and fraud analysis Manager, Audit & Consulting at Louis Plung & Company 10+ years of experience in auditing and consulting for private and public corporations and closely-held businesses As a Certified Fraud Examiner, Mr. Montanaro has the ability to: Examine data and records to detect and trace fraudulent transactions; Identify the underlying factors that motivate individuals to commit fraud. Member of PICPA/AICPA and the Association of Certified Fraud Examiners (ACFE)

5 Agenda Occupational fraud red flags and related behaviors Fraud detection and deterrence Recent court case: Lawson v. FMR LLC Elements of a successful fraud prevention department Case studies and examples

6 The Fraud Triangle Red Flags relate to the Pressure component by explaining the factors that lead to occupational fraud.

7 Opportunities to Commit Fraud #1: Executive Compensation Agreements If the majority of an executive s pay is tied to meeting certain financial targets, the propensity for fraud increases greatly. Case Study: CFO created $300,000 of fictitious income in order to receive a performance-based bonus No process to detect the fraudulent behavior Company had to borrow money to cover the loss

8 The 80/10/10 Rule Studies indicate that: 10% of people will always commit fraud The other 10% will never commit fraud The majority 80% could commit fraud, given the right circumstances

9 Red Flags Definition Red Flags behavioral and system-based clues that can be picked up by attentive managers, colleagues, internal auditors, or subordinates.

10 Occupational Fraud - Red Flags The use of one s occupation for personal enrichment through the deliberate misuse or misapplication of the organization s resources or assets. (ACFE) At least one red flag is identified in 92% of fraud cases. In 64% of cases, the fraudster displayed two or more behavioral red flags. Example: Substance abuse Excessive work absences Financial difficulties Fraud

11 Occupational Fraud - Red Flags

12 Red Flags - Indicators Living Beyond Means/Financial Difficulties Indicators: Repeated collection calls, wage attachments, requests for pay advances, repeated loans from 401(k) plan Relationships With Vendors/Customers Indicators: Reluctance to change suppliers, refusal to issue invitations to tender, single source decisions, insistence on sole contact with suppliers/customers

13 Financial Difficulties Case Study Baierl Acura Fraud Case Dealership controller made $53,000 a year embezzled $10.2 million by fudging bank and car inventory records Used money to buy: 10 cars 4 houses Luncheon for 6 cooked by Food Network s Ina Garten VIP Super Bowl tickets Personal tours of the Vatican

14 Red Flags - Indicators Control Issues/Unwillingness to Share Duties Indicators: Complaints of bullying behavior from staff members, never taking vacation, unwilling to train subordinates Wheeler-Dealer Attitude Indicators: Opportunistic, places expediency above principle, willingness to go outside appropriate business channels Divorce/Family Problems Indicators: Emotional instability, decline in work performance/work product, request for time off for court appearances, garnishments for child support

15 Relationship Between Fraud and Inappropriate Behavior 38% of fraud cases the perpetrator had engaged in at least one of the above misbehaviors.

16 Relationship Between Fraud and HR Study found that in 25% of cases the perpetrator had experienced an HR-related event immediately before or during the commission of fraud

17 Fraud Prevention and Deterrence

18 Fraud Prevention and Deterrence Anti-fraud controls are being overlooked Example: proactive data monitoring and analysis is used by only 35% of victim organizations, but the presence of this control was correlated with frauds that were 60% less costly and 50% shorter in duration. Lesson: Consider the observed effectiveness of specific control activities and how those controls will enhance potential fraudsters perception of detection.

19 Tips/Whistleblower Programs Tips are consistently and by far the most common detection method: 40%, twice the rate of any other detection method

20 Methods of Cultivating Tips Whistleblower policy Fraud hotline Fraud prevention education and communication Regardless of the method, a specific system should be established and communicated

21 Whistleblower Policies: Recent Developments Public companies prohibited from retaliating against employees who report fraud. Established by Sarbanes-Oxley Act No [public] company..., or any officer, employee, contractor, subcontractor, or agent of such company, may discharge, demote, suspend, threaten, harass, or in any other manner discriminate against an employee in the terms and conditions of employment because of [whistleblowing or other protected activity]. 1514A(a) (2006 ed.).

22 Lawson v. FMR LLC March 4, 2014: U.S. Supreme Court expanded the scope of the SOX whistleblower protections to private companies that provide contract services to public companies.

23 Lawson v. FMR LLC - Background FMR (Fidelity Management & Research Co., Fidelity Brokerage Services, LLC, FMR, LLC, etc) a group of privately held companies that provided contract services to various Fidelity mutual funds. The public mutual funds had no employees, only contractors (circumventing the SOX whistleblower protections). Plaintiffs in the case were allegedly fired by FMR for reporting accounting irregularities and inaccuracies in SEC filings. Both brought civil actions against FMR as whistleblowers under the SOX provisions. FMR argued that the case should be dismissed as the plaintiffs were employees of privately held companies and the SOX provisions only applied to employees who work for public companies.

24 Lawson v. FMR LLC - Decision In a 6-3 decision, the USSC held that whistleblower protections extend to employees of private contractors of public companies when the employees raise fraud issues about the client.

25 Lawson v. FMR LLC Takeaways for Private Organizations Review internal policies to ensure adequate reporting mechanisms are in place for incidents of fraud. If an employee discovered an incident of fraud, would they know the proper reporting procedures? If a manager or supervisor received a fraud-related tip or complaint, would they know what to do? Do your employees know what constitutes retaliation and how to avoid it? Are these facts and procedures documented in a whistleblower policy that is communicated to employees and relevant agents? Is the culture such that whistleblowers are not afraid to come forward with potential violations?

26 Lawson v. FMR LLC Takeaways for Public Organizations The use of all third parties puts the engaging party at greater risk of fines, litigation and damage to reputation. All third parties need to be evaluated for the potential risk to the enterprise.

27 Fraud Prevention Department Key elements needed to be effective: A clear charter or mission, A comprehensive fraud risk management strategy, Written policies and procedures, Sufficiently experienced personnel, Sound internal organizational structure, Executive sponsorship, Investigative priorities aligned with fraud risk and the organization s business objectives and strategy, Effective and timely response, Essential array of technology tools, Case management system and; Key performance measurements.

28 Internal Controls The $300,000 fraud case we mentioned could have been prevented if: The Board understood the CFO s comp agreement Financial statements were reviewed throughout the year The cash flow being generated by the company was analyzed Management had a better understanding of the industry

29 Emerging Technologies Continuous Auditing and Monitoring Ability to provide relevant information in more of a real time context Utilizes data mining, continuous analytics, regression analysis, and other fraud detection techniques on specified risk areas

30 Emerging Technologies New Technology Examples Mobile technology Cloud-computing tools Social Media Potential to allow earlier identification of issues, risks, or control problems (red flags)

31 Is It Fraud? Example One Company car usage Employee A had a company car, but drove personal motorcycle to work Went on family vacation, and drove the company car Claimed that the company owed him the miles because he had been driving his personal vehicle to work Is it fraud?

32 Is It Fraud? Example Two Stockpiling sales Employee B gets a bonus if he sells 50 widgets by the end of the year (there is no extra bonus for selling more than 50 widgets) He sells 60 widgets by Dec 1, but only records the sale of 50 widgets for that year He waits until January of the new year to record the other 10 widget sales Is it fraud?

33 Is It Fraud? Example Three Volume Rebates Employee C worked with a vendor employee to purchase products, where they received rebates or cash if they purchased a certain volume of product. Employee C would order the amount of product needed to meet the volume requirements to receive the rebate, then after the period end would cancel the purchase order. Is it fraud?

34 Case Study: The Tale of 3 Frauds Quest Oil Company CEO, CFO, and Director of Purchasing all committed fraud independently of one another Kickbacks, wire fraud, check fraud All three schemes fell apart when a new executive joined the team and suspected something was amiss How could it have been prevented (or stopped sooner)?

35 Questions? Richard Fischer, CPA Tony Montanaro, CPA, CFE

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