Michael Davis, CPCM, MBA, PMP Davis Business Group, LLC

Size: px
Start display at page:

Download "Michael Davis, CPCM, MBA, PMP Davis Business Group, LLC www.thedavisbusinessgroup.com michael@thedavisbusinessgroup.com"

Transcription

1 Michael Davis, CPCM, MBA, PMP Davis Business Group, LLC

2 OVERVIEW 1. Introduction 2. Training Objectives 3. Definition 4. Current Federal Government Landscape 5. Contracting Workforce Challenges 6. Common Government Perceptions/Realities 7. Common Industry Perceptions/Realities 8. Best Practices 9. Summary Recommendations

3 DBG, LLC Providing Advisory Services at the Tactical and Strategic Level Tactical Program Management Contractual Issue Resolution Senior Staff Augmentation Outsourcing Strategies Acquisition Planning Risk Analysis Cost Analysis Proposal Support Requirement Development Process Re-engineering Performance Measurement Price/Cost Realism Analysis CPSR Assistance/Reviews Make versus Buy Analysis STAFFING TRAINING PRIME/SUB CONTRACT CONSULTING Strategic Policy Development Staff Development Agreement Templates Contracts Management Business Development Project Management Knowledge Base Audit Preparations Team-building Executive Coaching Personnel Mentoring Executive Briefs/Orals Process Documentation Strategic Plans Veteran Owned, Women Owned Small Business

4 OBJECTIVES 1. Understand how complexities of the current federal contract market drive perceptions 2. Become familiar with common perceptions by both Government and Industry personnel 3. Be able to identify misconceptions 4. Become familiar with Best Practices for overcoming flawed perceptions 5. HAVE FUN!!

5 DEFINITION Perception: Organization, identification and interpretation of information. Reality : State of things as they actually exist, rather than as they may appear or might be perceived/imagined.

6 Perceptions and Realities There are things known and there are things unknown, and in between are the doors of perception. Aldous Huxley

7 CURRENT FEDERAL GOVERNMENT LANDSCAPE Annual Estimated Contract Dollars: $6B/year Average Contract Action: $500K Average Contract Award: 16.4M/day Increased Fixed-Price Contracting Current Sequestration/Fiscal Cliff Increased Government Oversight Contracting Workforce Challenges Increased Contract Reporting and Compliance

8 CONTRACTING WORKFORCE CHALLENGES (GOVERNMENT AND INDUSTRY) Demographics and Budget Challenges: 17 % of the workforce is eligible for full retirement today 19 % is eligible within five years Workforce gains decreased 32 % between FY2010 and FY2011 Workforce losses spiked up 32 % between 2010 and 2011 Lack of consistent career path and contract training in industry Training capacity has risen by 19,000 resident and 100,000 online seats annually

9 COMMON GOVERNMENT PERCEPTIONS/REALITIES

10 COMMON GOVERNMENT PERCEPTIONS/REALITIES Perception: Meetings are discouraged with potential offerors Reality: Government officials can generally meet one-on-one with potential offerors -no vendor receives preferential treatment. Perception: Discussions require disclosure of any communications with contractors Reality: Disclosure is required only in certain circumstances, such as for meetings with registered lobbyists. Perception: Limit communications to avoid potential protest Reality: Restricting communication won t prevent a protest, and might actually increase the chance of a protest. Perception: Limiting RFP response times is acceptable Reality: Short response time leads to less competition, lower response quality, and drives other perceptions.

11

12 COMMON GOVERNMENT PERCEPTIONS/REALITIES Perception: Industry days are of low value to both parties Reality: Well-organized industry days, as well as pre-solicitation and pre-proposal conferences are valuable opportunities. Perception: Technical/PM discussions with industry is all that is necessary during pre-solicitation Reality: Technical requirements are only part of the acquisition process (award/performance). Perception: Including numerous vendors in procurement process is too difficult Reality: The government loses when limiting companies-limits competition, decreases performance potential. Perception: Large businesses can turn on a dime and are more capable to perform Reality: Large businesses turn much like a Navy fleet due to internal business requirements.

13 COMMON GOVERNMENT PERCEPTIONS/REALITIES

14 COMMON GOVERNMENT PERCEPTIONS/REALITIES Perception: Corporations are always in competition with each other Reality: Today s competitor is tomorrow s teaming partner Perception: Industry B&P money is infinite and they want to bid on every RFP Reality: Industry works to a B&P budget along with the probability of a win. Perception: Industry has deep pockets Reality: Industry is metrics driven and works to tight budgets defined well in advance of the fiscal year. Perception: Industry would rather deal with inexperienced/untrained COs Reality: The better the contracting officer -the better the chances of a success

15 COMMON GOVERNMENT PERCEPTIONS/REALITIES

16 COMMON INDUSTRY PERCEPTIONS/REALITIES

17 COMMON INDUSTRY PERCEPTIONS/REALITIES Perception: Marketing directly to the COs is the best approach Reality: COs/PMs inundated with marketing materialvendors should take advantage of the various outreach sessions. Perception: Bring only BD and marketing people to meetings with Government Reality: Far more valuable to bring subject matter experts rather than focusing on the sales pitch. Perception: Government debriefs are unnecessary when you win Reality: Industry learns what really made their proposal shine and how to improve next time. Perception: Only industry has sandboxes / swim lanes. Reality: All organizations have some degree of stove piping.

18 COMMON INDUSTRY PERCEPTIONS/REALITIES Kfgdks;lk;ldkgdkkg;lkd;lfgkd;kdflgk;lfdkg;lkdsl; gkds;lkg;lskgfl;slkf;k

19 COMMON INDUSTRY PERCEPTIONS/REALITIES Perception: Contract evaluators don t make mistakes Reality: People author the proposals; people evaluate the proposals; people evaluate performance. Perception: Government only wants low cost/ price. Reality: Government wants/needs successful contract performance/price. Perception: Industry days/outreach events not valuable Reality: Industry days/outreach events are increasingly being used to leverage scarce staff resources. Perception: Industry impact during the pre-rfp phase is negligible Reality: Agencies spend a great deal of effort collecting and analyzing information about the market.

20 COMMON INDUSTRY PERCEPTIONS/REALITIES Perception: Agencies are obligated not to disclose /protect industry information Reality: External-Yes; Internal-No. Perception: Debriefings of lost proposal is not valuable Reality: Unsuccessful offerors should try to understand the award decision and to improve future proposals. Perception: Due to emphasis on oversight DCAA is often confrontational with contractors Reality: Recent independent surveys- 83% of contractors indicated their DCAA relationship was good or excellent and improving. Perception: Accounting Software vs. Accounting System is the same Reality: Government does not approve accounting software - the two are not synonymous. Perception: Socio-Economic status guarantees a Government Contract Reality: SBs must leverage resources, understand the market, focus strengths and target agencies-most likely to succeed.

21 COMMON INDUSTRY PERCEPTIONS/REALITIES

22 Best Practices Respect the Differences Maintain Communication Be Interested and Engaged No Defensive Posture Builds trust Anchors relationships Enhances collaboration Drives problem resolution Drives project success Raise issues early Working together Check the Pulse; don t communicate only when There is a problem It s time for re-compete At performance evaluation time Respect the professional passion of your counterpart Offer creative ideas and most importantly, take time to listen! Let s work together Try to understand the position of the other party Carefully phrase statements to be nonargumentative Take a positive approach to problem resolution

23 Keep Your Sense of Humor! Solicitation Number: RFI-BPD Agency: Department of the Treasury Office: Bureau of the Public Debt (BPD) Location: Division of Procurement This is a sources sought notice and not a request for quotations. The purpose of this announcement is to seek qualified contractors with the capability to provide presentations for The Department of Treasury, Bureau of the Public Debt (BPD), Management Meeting with experience in meeting the objectives as described herein. The Contractor shall conduct two, 3-hour, Humor in the Workplace programs that will discuss the power of humor in the workplace, the close relationship between humor and stress, and why humor is one of the most important ways that we communicate in business and office life. Participants shall experience demonstrations of cartoons being created on the spot. The contractor shall have the ability to create cartoons on the spot about BPD jobs. The presenter shall refrain from using any foul language during the presentation. This is a business environment and we need the presenter to address a business audience. Upon completion of the course, participants shall be able to: Understand the importance and power of humor in the workplace in a responsible manner How to use talents in a creative way that adds humor to everyday experiences Alleviate stress in home and the office Know how and why humor is important to communication Improve work-place relationships Prevent burn-out

24 SUMMARY RECOMMENDATIONS Study your Craft Read, Read, Read Take Educational Webinars/Seminars Join Toast-Masters or other Speech Training Learn and Understand Basic Human Interactions Positive Communication- not always the best Mentor Someone Seek Out Mentor(s) Volunteer for the Tough/New Jobs Try to Understand the Strategic Picture HAVE FUN!!!

25 THANK YOU!!

Daniel I. Gordon Administrator for Federal Procurement Policy

Daniel I. Gordon Administrator for Federal Procurement Policy EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D.C. 20503 OFFICE OF FEDERAL February 2, 2011 PROCUREMENT POLICY MEMORANDUM FOR CHIEF ACQUISITION OFFICERS SENIOR PROCUREMENT

More information

Benefits of the General Services Administration (GSA) Schedule. An introduction to the GSA Schedules Program and its process

Benefits of the General Services Administration (GSA) Schedule. An introduction to the GSA Schedules Program and its process Benefits of the General Services Administration (GSA) Schedule An introduction to the GSA Schedules Program and its process Learning Objectives At the end of this module, you will be able to understand:

More information

Interview Guide for Hiring Executive Directors. April 2008

Interview Guide for Hiring Executive Directors. April 2008 Interview Guide for Hiring Executive Directors April 2008 Introduction This interview guide has been developed to help the Board of Directors of Big Brothers Big Sisters agencies interview candidates for

More information

The Role of Project Management in Business Development. Dr. Eric P. Michael

The Role of Project Management in Business Development. Dr. Eric P. Michael The Role of Project Management in Business Development Dr. Eric P. Michael References A Guide to Project Management Body of Knowledge: PMBOK, 3 rd Edition, Project Management Institute, 2004. Project Management

More information

Four Easy Lessons in Free Federal Market Research by Judy Bradt, CEO

Four Easy Lessons in Free Federal Market Research by Judy Bradt, CEO Four Easy Lessons in Free Federal Market Research by Judy Bradt, CEO Four Easy Lessons In Free Federal Market Research Version 4.0 Introduction Even with cuts, the federal government's contract spend will

More information

Talent Management Leadership in Professional Services Firms

Talent Management Leadership in Professional Services Firms Talent Management Leadership in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction.... 3

More information

DEPARTMENT OF JUSTICE VENDOR COMMUNICATION PLAN

DEPARTMENT OF JUSTICE VENDOR COMMUNICATION PLAN February 2012 Lee Lofthus, Chief Acquisition Officer Michael Allen, Senior Procurement Executive VENDOR COMMUNICATION PLAN Department of Justice Vendor Communication Policy Statement The Department of

More information

STATEMENT OF BEFORE THE UNITED STATES HOUSE OF REPRESENTATIVES SMALL BUSINESS COMMITTEE SUBCOMMITTEE ON CONTRACTING AND WORKFORCE

STATEMENT OF BEFORE THE UNITED STATES HOUSE OF REPRESENTATIVES SMALL BUSINESS COMMITTEE SUBCOMMITTEE ON CONTRACTING AND WORKFORCE STATEMENT OF JEFFREY A. KOSES DIRECTOR, OFFICE OF ACQUISITION OPERATIONS, GENERAL SUPPLIES AND SERVICES FEDERAL ACQUISITION SERVICE U.S. GENERAL SERVICES ADMINISTRATION BEFORE THE UNITED STATES HOUSE OF

More information

District of Columbia Retirement Board (DCRB)

District of Columbia Retirement Board (DCRB) District of Columbia Retirement Board (DCRB) Request for Proposals for Employee Training Release Date: May 19, 2010 Eric Stanchfield, Executive Director 900 7 th Street, N.W. Second Floor, Washington,

More information

Information for our members

Information for our members Information for our members Concerning DOE small business contracts! The Department of Energy is being pressured by the Small Business Administration to assume direct accountability for small business

More information

Doing Business with OAO. Phyllis Bower Executive Director Office of Acquisition Operations

Doing Business with OAO. Phyllis Bower Executive Director Office of Acquisition Operations Doing Business with OAO Phyllis Bower Executive Director Office of Acquisition Operations Overview Who Am I? VA Organizational Chart Some VA Basics VA s Acquisition Organization OAO Organizational Chart

More information

Good News for Small Businesses!

Good News for Small Businesses! UNCLASSIFIED U.S. ARMY MATERIEL COMMAND US Army Contracting Command Small Business Participation as an Evaluation Factor Good News for Small Businesses! Expeditionary Responsive Innovative Jackie Robinson-Burnette

More information

Adopt-A-School. Employer Guide

Adopt-A-School. Employer Guide Adopt-A-School Toolkit Employer Guide Index Why Adopt-A-School Readiness Assessment Mission, Vision, Goals, Metrics Change Management Communication Safety first Department of labor Great Ideas to Implement

More information

DCAS Commissioner Edna Wells Handy. Inside This Issue: Citywide Shared Services

DCAS Commissioner Edna Wells Handy. Inside This Issue: Citywide Shared Services DCAS Commissioner Edna Wells Handy Inside This Issue: Citywide Shared Services SBS Launches Compete to Win DCAS Agency Purchasing OCP s New Website M/WBE OCP Contact List: Sergio Paneque, Chief Acquisition

More information

Elements of Technology Strategy:

Elements of Technology Strategy: Elements of Technology Strategy: Identification of Key Technologies and Developing Sourcing, Innovation and Balancing Strategies. Presentation to: Saudi Aramco Technical Exchange Meeting (TEM) 2003 Dhahran,

More information

NJIT TAB & USEPA RLF Workshop October 13 & 14, 2010. RLF Procurement

NJIT TAB & USEPA RLF Workshop October 13 & 14, 2010. RLF Procurement NJIT TAB & USEPA RLF Workshop October 13 & 14, 2010 RLF Procurement Topics Procurement Overview Procurement Methods Solicitation Elements Professional Services vs. Construction Bids Single and EPA Audit

More information

Department of Military Affairs. Service-disabled Veteran, Minority and Women Business Participation Plan

Department of Military Affairs. Service-disabled Veteran, Minority and Women Business Participation Plan Department of Military Affairs Service-disabled Veteran, Minority and Women Business Participation Plan TABLE OF CONTENTS SUBJECT PAGE Small Business Participation Mission Statement...1 Small Business

More information

HRCI Recertification Credits

HRCI Recertification Credits HRCI Recertification Credits last updated: November 2013 SkillSoft is an HR Certification Institute Approved Provider. Being an HR Certification Institute Approved Provider gives recertification candidates

More information

South Carolina ID Theft Protection Services RFP Response

South Carolina ID Theft Protection Services RFP Response South Carolina ID Theft Protection Services RFP Response September 9, 2013 Table of Contents South Carolina RFP Pricing Proposal... V. Qualifications & Experience... 2 South Carolina RFP Pricing Proposal

More information

State IT Workforce: Recruiting and Retaining Tech Talent NCSL Legislative Summit Minneapolis, MN August 19, 2014

State IT Workforce: Recruiting and Retaining Tech Talent NCSL Legislative Summit Minneapolis, MN August 19, 2014 State IT Workforce: Recruiting and Retaining Tech Talent NCSL Legislative Summit Minneapolis, MN August 19, 2014 Doug Robinson, Executive Director National Association of State Chief Information Officers

More information

TOPIC 12 CONTRACT COST AND PRICE ANALYSIS

TOPIC 12 CONTRACT COST AND PRICE ANALYSIS CONTRACT AUDIT GUIDE FRAMEWORK TOPIC 12 CONTRACT COST AND PRICE ANALYSIS Objective To determine whether the agency effectively conducts cost or price analysis to arrive at fair and reasonable prices for

More information

Performance, Compensation and Talent Management Committee California Public Employees Retirement System

Performance, Compensation and Talent Management Committee California Public Employees Retirement System Performance, Compensation and Talent Management Committee California Public Employees Retirement System Agenda Item 7 ITEM NAME: Enterprise Risk Reports: Performance, Compensation and Talent Management

More information

Marketing to the Federal Government. Using marketing techniques customized for the federal government will increase your ability to win business

Marketing to the Federal Government. Using marketing techniques customized for the federal government will increase your ability to win business Marketing to the Federal Government Using marketing techniques customized for the federal government will increase your ability to win business Learning Objectives At the end of this module, you will be

More information

STRATEGIC SOURCING. Selected Agencies Should Develop Performance Measures on Inclusion of Small Businesses and OMB Should Improve Monitoring

STRATEGIC SOURCING. Selected Agencies Should Develop Performance Measures on Inclusion of Small Businesses and OMB Should Improve Monitoring United States Government Accountability Office Report to Congressional Requesters January 2014 STRATEGIC SOURCING Selected Agencies Should Develop Performance Measures on Inclusion of Small Businesses

More information

INSPECTOR GENERAL UNITED STATES POSTAL SERVICE

INSPECTOR GENERAL UNITED STATES POSTAL SERVICE OFFICE OF INSPECTOR GENERAL UNITED STATES POSTAL SERVICE Trends and Systemic Issues in Defense Contract Audit Agency Audit Work for Fiscal Years 2009-2012 Management Advisory Report Report Number March

More information

Building the right customer relationships:

Building the right customer relationships: Building the right customer relationships: Predictive analytics and requests for proposals. Get in touch. Call us at 1.866.963.6941 or write us at info@canworksmart.com. What if you could determine what

More information

Marketing Your Veteran-Owned Small Business. Suzanne Raheb Corporate Supplier Diversity Leader Lockheed Martin Corporation

Marketing Your Veteran-Owned Small Business. Suzanne Raheb Corporate Supplier Diversity Leader Lockheed Martin Corporation Marketing Your Veteran-Owned Small Business Suzanne Raheb Corporate Supplier Diversity Leader Lockheed Martin Corporation How to get your foot in the door? Part I KNOW THE LANDSCAPE 3 Who s our customer?

More information

SCHEDULE 13 - PURCHASING RECORDS

SCHEDULE 13 - PURCHASING RECORDS - PURCHASING RECORDS 13-1 Bidders List or Card Files 13-2 Canceled Solicitation Files 13-3 Contract Appeals Case Files 13-4 Contract Purchasing Files 13-5 Contract Purchasing Files for High-Value Transaction

More information

Bid & Proposal Cost: How can Government and Industry work to get Better Bang for your Buck?

Bid & Proposal Cost: How can Government and Industry work to get Better Bang for your Buck? Bid & Proposal Cost: How can Government and Industry work to get Better Bang for your Buck? Breakout Session #: F05 Presented by: Gail Guseman Deloitte Consulting, LLP Date: July 23, 2013 Time: 4:00 pm

More information

Commercial Software Licensing

Commercial Software Licensing Commercial Software Licensing CHAPTER 11: Software Prepared by DoD ESI January 2013 Chapter Overview The government uses three primary agreement types for services: Fixed Price (FP). T&M (Time and Materials).

More information

APPENDIX F GS-1102 COMPETENCIES

APPENDIX F GS-1102 COMPETENCIES Contracting Competency Matrix O=Not Applicable 1=Describe the skill 2=Describe the details on how to do it 3=Perform the skill 4=Perform the skill with more complexity General Professional Business Attributes

More information

MONITORING PERFORMANCE

MONITORING PERFORMANCE MONITORING PERFORMANCE Monitoring the performance of the contractor is a key function of proper contract administration. The purpose is to ensure that the contractor is performing all duties in accordance

More information

Project Management in a Multi-Environment Ken Halloway, PMP, ITIL 21 October 2015

Project Management in a Multi-Environment Ken Halloway, PMP, ITIL 21 October 2015 Project Management in a Multi-Environment Ken Halloway, PMP, ITIL 21 October 2015 www.pmihr.org 1 What Am I Talking About? www.pmihr.org 2 Project www.pmihr.org 3 Lifecycle Initiating Planning Executing

More information

Leadership Competency Self Assessment

Leadership Competency Self Assessment USDA Virtual University School of Talent Management Leadership Essentials Certificate Program Leadership Competency Self Assessment Building Blocks for Workforce Development Based on OPM Competencies Updated:

More information

New Procurements DSBS. Headc Description of Services to be Procured

New Procurements DSBS. Headc Description of Services to be Procured Plan ID # FY16NDSBS4 FY16NDSBS5 FY16NDSBS6 FY16NDSBS7 FY16NDSBS8 New Procurements DSBS Anticipated Contract Info Fiscal Quarter Headc Job Titles ount Contract Start Contract End Procurement Method SME

More information

10/30/2015. Procurement Under the New Requirements. Why This Session Is Needed. Lesson Overview & Module Objectives. Changes to conflict of interest

10/30/2015. Procurement Under the New Requirements. Why This Session Is Needed. Lesson Overview & Module Objectives. Changes to conflict of interest Requirements Procurement under the New Requirements 1 1 Why This Session Is Needed New provisions in Uniform Guidance Changes to conflict of interest requirements in Uniform Guidance Distinctions between

More information

Bridging the Gap Between Marketing and Sales to Measure and Improve Marketing Performance

Bridging the Gap Between Marketing and Sales to Measure and Improve Marketing Performance to Measure and Improve Marketing Performance The working environment for Marcom professionals has changed dramatically since the economic downturn of 2000. Marketing budgets and staff sizes have shrunk,

More information

Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM

Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM with a passion for the profession and a track record successfully managing Facility and Property

More information

Why Managed Services and Why Not Staff Augmentation?

Why Managed Services and Why Not Staff Augmentation? WHITE PAPER Why Managed Services and Why Not Staff Augmentation? Ensuring companies derive the most value, including flexibility and skill access, from IT service providers 1 cgi.com 2015 CGI GROUP INC.

More information

--Participates in program reviews and pre-negotiation conferences with technical and management personnel on proposed procurement programs.

--Participates in program reviews and pre-negotiation conferences with technical and management personnel on proposed procurement programs. S43601D, page 1 Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. DUTIES Serves as Contracting Officer (CO) in the

More information

Developing a Marketing Plan. Develop a strategic marketing plan to successfully grow your business and increase profits

Developing a Marketing Plan. Develop a strategic marketing plan to successfully grow your business and increase profits Developing a Marketing Plan Develop a strategic marketing plan to successfully grow your business and increase profits Learning Objectives At the end of this module, you will be able to: Understand the

More information

Transforming the Marketplace: Simplifying Federal Procurement to Improve Performance, Drive Innovation, and Increase Savings

Transforming the Marketplace: Simplifying Federal Procurement to Improve Performance, Drive Innovation, and Increase Savings EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D.C. 20503 OFFICE OF FEDERAL PROCUREMENT POLICY December 4, 2014 MEMORANDUM FOR CHIEF ACQUISITION OFFICERS SENIOR PROCUREMENT

More information

STUDENT LOAN DEBT: WHO S PAYING THE PRICE?

STUDENT LOAN DEBT: WHO S PAYING THE PRICE? STUDENT LOAN DEBT: WHO S PAYING THE PRICE? NEW DATA SHOWS COLLEGE DEBT IS COSTING PEOPLE IN CAREER, LIFESTYLE, AND LOVE What s the cost of college debt? New data shows the real toll goes well beyond dollars

More information

America s SBDC Call for Presentation Guidelines Making Small Business Big Business

America s SBDC Call for Presentation Guidelines Making Small Business Big Business America s SBDC Call for Presentation Guidelines Making Small Business Big Business Welcome to America s SBDC call for presentation guidelines. America s SBDC annual conference is the premier professional

More information

Capital Asset Management Framework. Overview

Capital Asset Management Framework. Overview Capital Asset Management Framework Overview Introduction Table of Contents Introduction 1 The Framework 2 Guiding Principles, Guidelines & Tools 3 Conclusion 6 Appendix The Capital Process 7 The government

More information

America s SBDC Call for Presentation Guidelines

America s SBDC Call for Presentation Guidelines America s SBDC Call for Presentation Guidelines Welcome to America s Small Business Development Center (SBDC) call for presentation guidelines. The conference provides professional development to our national

More information

Attracting, Onboarding and Retaining Employees within the Healthcare Industry

Attracting, Onboarding and Retaining Employees within the Healthcare Industry Attracting, Onboarding and Retaining Employees within the Healthcare Industry By: Nadia Gruzd As we face global unprecedented demographic, economic and competitive challenges, and other industries experience

More information

Enhance State IT Contract Expertise

Enhance State IT Contract Expertise Enhance State IT Contract Expertise Chris Estes State Chief Information Officer Office of Information Technology Services March 2015 1 P a g e Table of Contents 1. Legislative Request... 3 2. Introduction...

More information

WELCOME. Small Business Participation Evaluation Factors vs. Subcontracting

WELCOME. Small Business Participation Evaluation Factors vs. Subcontracting WELCOME Small Business Participation Evaluation Factors vs. Subcontracting Moderator: Jackie Hacker, Small Business Program Director, HDR Speaker: Jackie Robinson-Burnette, Associate Director, Office of

More information

Military Recruiting Consulting & Training Services Proposal

Military Recruiting Consulting & Training Services Proposal In Partnership with Military Recruiting Consulting & Training Services Proposal Prepared For: March 9, 2015 Our Understanding of Your Needs XYZ is a rapidly growing organization with... An evolving military

More information

SUBCHAPTER G CONTRACT MANAGEMENT PART 842 CONTRACT ADMINISTRATION AND AUDIT SERVICES

SUBCHAPTER G CONTRACT MANAGEMENT PART 842 CONTRACT ADMINISTRATION AND AUDIT SERVICES SUBCHAPTER G CONTRACT MANAGEMENT PART 842 CONTRACT ADMINISTRATION AND AUDIT SERVICES Sec. 842.000 Scope of part. 842.070 Definitions. Subpart 842.1 Contract Audit Services 842.101 Contract audit responsibilities.

More information

Federal Strategic Sourcing Initiative

Federal Strategic Sourcing Initiative U.S. General Services Administration Federal Strategic Sourcing Initiative FSSI: Fundamentals of Strategic Sourcing Presentation for SBTDC MarketPlace Bruce Osborne, GSA May 29, 2013 Federal Strategic

More information

Topics Covered. Learning Objectives:

Topics Covered. Learning Objectives: The Dental Software and Electronic Health Records Revolution Are You Ready? Next Generation Dental Software including electronic health records (EHR) and integrated imaging are changing the landscape rapidly

More information

How to Prepare Government Contract Proposals

How to Prepare Government Contract Proposals Supplemental Workbook How to Prepare Government Contract Proposals February 2014 This workbook is designed to serve as a guide for preparing government contract proposals. It also serves as a supplemental

More information

How Winners Sell Outsourcing Services: Proven Best Practices

How Winners Sell Outsourcing Services: Proven Best Practices , LLC Application Outsourcing: Consulting and Sales Training Services How Winners Sell Outsourcing Services: Proven Best Practices David J. Smith Principal, LLC djsmith@conscientiallc.com, LLC 2007 All

More information

EMPLOYMENT SUPPORT PLANNING TOOLS JOBS FIRST

EMPLOYMENT SUPPORT PLANNING TOOLS JOBS FIRST What do I want to change? Reflect and review EMPLOYMENT SUPPORT PLANNING TOOLS JOBS FIRST About me Ideas My decisions What do I have? Making it happen 2 Introduction Support Planning and Employment Here

More information

EMPIRE STATE DEVELOPMENT

EMPIRE STATE DEVELOPMENT EMPIRE STATE DEVELOPMENT REQUEST FOR QUALIFICATIONS IN ORDER TO SELECT A GROUP OF UP TO 6 QUALIFIED FIRMS THAT WILL THEN BE ASKED TO SUBMIT A FORMAL PROPOSAL FOR NEW YORK STATE S $50MM TO $75MM ECONOMIC

More information

Cybersecurity in the States 2012: Priorities, Issues and Trends

Cybersecurity in the States 2012: Priorities, Issues and Trends Cybersecurity in the States 2012: Priorities, Issues and Trends Commission on Maryland Cyber Security and Innovation June 8, 2012 Pam Walker, Director of Government Affairs National Association of State

More information

2/23/2012. Strategic Planning is a Continuous Cycle. Metrics to Measure Operational Results and Align with Strategic Planning. What are Metrics?

2/23/2012. Strategic Planning is a Continuous Cycle. Metrics to Measure Operational Results and Align with Strategic Planning. What are Metrics? Strategic is a Continuous Cycle Metrics to Measure Operational Results and Align with Strategic Brian L. McGuire, Ph.D., CMA, CPA, CBM, CITP Associate Dean, College of Business MBA Director Professor of

More information

Principal Types of Subcontracted Supplies/Services

Principal Types of Subcontracted Supplies/Services INSTRUCTIONS Notice to offerors: The Defense Commissary Agency provides this template as a tool. We advise you to adapt this template to fit your commercial subcontracting situation. See FAR 19.704 for

More information

The Inside Story on How to Build a World-Class Sales Organization

The Inside Story on How to Build a World-Class Sales Organization The Inside Story on How to Build a World-Class Sales Organization Presenters Patrick Sweeney President Caliper Frank Costanzo SVP, Sales Caliper Gerhard Gschwandtner Founder, CEO Selling Power Tom Gartland

More information

HUMAN RESOURCES & RISK MANAGEMENT Alma Carmicle

HUMAN RESOURCES & RISK MANAGEMENT Alma Carmicle HUMAN RESOURCES & RISK MANAGEMENT Alma Carmicle Mission Statement: Collaborate and partner with our internal and external customers to develop a diverse workforce committed to delivering the highest quality

More information

Open Source Business Development Tools Review

Open Source Business Development Tools Review Open Source Business Development Tools Review Presenter CPT Scott M. Davidson.RET USA NVSBE 0905hrs Dec 11 th 2014 Agenda Federal Procurement Data System Next Generation (FPDS NG) GSA Elibrary GSA Advantage

More information

Current Initiatives May 2015

Current Initiatives May 2015 DHG 20 th Annual Government Contracting Update Current Initiatives May 2015 Mr. Ken Saccoccia Deputy Director Page 1 One Agency One Mission DCAA Overview Priorities and Better Buying Power Small Business

More information

PMINJ Chapter May 5 th Symposium 2014. Agile Project Management Is Agile Project Management an Oxymoron?

PMINJ Chapter May 5 th Symposium 2014. Agile Project Management Is Agile Project Management an Oxymoron? PMINJ Chapter May 5 th Symposium 2014 Agile Project Management Is Agile Project Management an Oxymoron? Chuck Cobb, PMP, MBA, PSM, CSPO, ACP Breakthrough Solutions, Inc. (508) 359-7375 chuck@breakthroughsolns.com

More information

PROPOSAL XXX INFRASTRUCTURE MIGRATION PROJECT (RFP 20XX.XX.XX)

PROPOSAL XXX INFRASTRUCTURE MIGRATION PROJECT (RFP 20XX.XX.XX) PROPOSAL XXX INFRASTRUCTURE MIGRATION PROJECT (RFP 20XX.XX.XX) PREPARED FOR: CLIENT Address City, Province / State, Index Contact: Name, Title PREPARED BY: VIMEX TECHNOLOGIES 604-126 West 3 rd Street North

More information

INSTRUCTIONS TO OFFERORS

INSTRUCTIONS TO OFFERORS INSTRUCTIONS TO OFFERORS Date To: CIO-SP3 Qualified Offerors From: US Technology Agency Subject: Request for Proposal (RFP) Project No. 12345, IT Enterprise-Wide Systems Support The Agency is issuing this

More information

DCAA Our Role. Laura Cloyd-Hall, CPA, MBA John D. Mollohan II, CPA, CFE. Page 1. DCAA 1965-2015: Celebrating 50 Years of Excellence

DCAA Our Role. Laura Cloyd-Hall, CPA, MBA John D. Mollohan II, CPA, CFE. Page 1. DCAA 1965-2015: Celebrating 50 Years of Excellence DCAA Our Role Laura Cloyd-Hall, CPA, MBA John D. Mollohan II, CPA, CFE DCAA 1965-2015: Celebrating 50 Years of Excellence Page 1 Topics About DCAA Typical DCAA Audits for Small Businesses Basic Roles of

More information

Ch 1 - Conduct Market Research for Price Analysis

Ch 1 - Conduct Market Research for Price Analysis Ch 1 - Conduct Market Research for Price Analysis 1.0 - Chapter Introduction 1.1 - Reviewing The Purchase Request And Related Market Research o 1.1.1 - How Was The Estimate Made? o 1.1.2 - What Assumptions

More information

2004 Small Business Pocket Guide

2004 Small Business Pocket Guide 2004 Small Business Pocket Guide The Air Force Office of Small and Disadvantaged Business Utilization (SAF/SB), the Small Business Administration, and the Veteran s Administration are pleased to team up

More information

Revised Body of Knowledge And Required Professional Capabilities (RPCs)

Revised Body of Knowledge And Required Professional Capabilities (RPCs) Revised Body of Knowledge And Required Professional Capabilities (RPCs) PROFESSIONAL PRACTICE Strategic contribution to organizational success RPC:1 Contributes to the development of the organization s

More information

Your Last Line of Defense. Service Agents in the Digital Age

Your Last Line of Defense. Service Agents in the Digital Age Your Last Line of Defense Service Agents in the Digital Age As customers embrace automated, always-on channels to access product information and assistance, will customer service agents become irrelevant?

More information

PROCUREMENT PEOPLE AND HOW TO MAKE US HAPPY! [aka How to Create an Effective Bid Response ]

PROCUREMENT PEOPLE AND HOW TO MAKE US HAPPY! [aka How to Create an Effective Bid Response ] PROCUREMENT PEOPLE AND HOW TO MAKE US HAPPY! [aka How to Create an Effective Bid Response ] CINDY WARD PROCUREMENT DIRECTOR DEPARTMENT OF HEALTH CARE POLICY & FINANCING CINDY.WARD@STATE.CO.US DEPARTMENT

More information

All references to procurement value amounts in this Policy exclude applicable sales taxes.

All references to procurement value amounts in this Policy exclude applicable sales taxes. Originator: Director, Financial Services Financial Policy and Procedures Approved by: Maxim Jean-Louis, President Chief Executive Officer Effective Date: August 17, 2015 Replaces: April 1, 2012 Procurement

More information

Contents. Acknowledgments. 1 Introduction: Why Study Technical Sales? 1. 2 An Overview of the Sales Process 7

Contents. Acknowledgments. 1 Introduction: Why Study Technical Sales? 1. 2 An Overview of the Sales Process 7 Contents Acknowledgments xvii 1 Introduction: Why Study Technical Sales? 1 New SE 4 Experienced SE 5 Sales Manager or Sales Trainer 5 Sales Representative 6 Marketing and Product Management 6 Technical

More information

Course Descriptions for the Business Management Program

Course Descriptions for the Business Management Program Course Descriptions for the Business Management Program Upon completion of two quarters, students will earn a Professional Certificate in Business Management with a specialization in a chosen area: HR,

More information

INTERNATIONAL JOURNAL OF MARKETING AND HUMAN RESOURCE MANAGEMENT (IJMHRM) HR OUTSOURCING

INTERNATIONAL JOURNAL OF MARKETING AND HUMAN RESOURCE MANAGEMENT (IJMHRM) HR OUTSOURCING INTERNATIONAL JOURNAL OF MARKETING AND HUMAN RESOURCE MANAGEMENT (IJMHRM) International Journal of Marketing and Human Resource Management (IJMHRM), ISSN 0976 6421 (Print) ISSN 0976 643X (Online) Volume

More information

FORT PIERCE UTILITIES AUTHORITY Committed to Quality

FORT PIERCE UTILITIES AUTHORITY Committed to Quality FORT PIERCE UTILITIES AUTHORITY Committed to Quality FORT PIERCE UTILITIES AUTHORITY SPECIAL TERMS AND CONDITIONS November 6, 2012 TABLE OF CONTENTS SPECIAL TERMS AND CONDITIONS Section 1. DEFINITION...

More information

MARKET RESEARCH. Better Documentation Needed to Inform Future Procurements at Selected Agencies

MARKET RESEARCH. Better Documentation Needed to Inform Future Procurements at Selected Agencies United States Government Accountability Office Report to the Subcommittee on Financial and Contracting Oversight, Committee on Homeland Security and Governmental Affairs, U.S. Senate October 2014 MARKET

More information

Strategies to Optimize Call Center Performance

Strategies to Optimize Call Center Performance Strategies to Optimize Call Center Performance Financial services customers demand superior service and support as the price of their ongoing loyalty and patronage. In today s experience-driven economy,

More information

Interpersonal Skills. Leadership, Change Management and Team Building

Interpersonal Skills. Leadership, Change Management and Team Building Interpersonal Skills Leadership, Change Management and Team Building Capital s Learning and Development team design and deliver tailored skills and competency based programmes to meet your wide range of

More information

SUBJECT: ACQUISITION OF COMPUTER HARDWARE, SOFTWARE AND SERVICES APPROVE THE WESTERN STATES CONTRACTING ALLIANCE MASTER PRICE AGREEMENT

SUBJECT: ACQUISITION OF COMPUTER HARDWARE, SOFTWARE AND SERVICES APPROVE THE WESTERN STATES CONTRACTING ALLIANCE MASTER PRICE AGREEMENT 11 - - ~ Los Anples County ~ Metro One Gateway Plaza Los Angeles, CA 90012 2952 213.922.2000 Tel metro.net FINANCE, BUDGET AND AUDIT COMMITTEE JULY 16, 2014 SUBJECT: ACQUISITION OF COMPUTER HARDWARE, SOFTWARE

More information

White Paper. Elegant MicroWeb. Delivering the Value of Technology

White Paper. Elegant MicroWeb. Delivering the Value of Technology Elegant MicroWeb www.elegantmicroweb.com White Paper Return on Investment (ROI) Delivering the Value of Technology ISO 9001 REGISTERED DNV Certification BV ISO 9001:2008 Elegant MicroWeb Return on Investment

More information

Rethinking Human Resources in a Changing World

Rethinking Human Resources in a Changing World Rethinking Human Resources in a Changing World Executive summary kpmg.com KPMG INTERNATIONAL 02 Rethinking Human Resources in a Changing World The value of the Human Resources (HR) function elicits sharply

More information

NASA Shared Services Center (NSSC) Overview

NASA Shared Services Center (NSSC) Overview (NSSC) Overview October 2015 www.nasa.gov NASA Centers 2 The National Aeronautics and Space Administration (NASA) NASA Vision We reach for new heights and reveal the unknown for the benefit of humankind

More information

Asia s Global Investment Bank. Graduate careers and internships in global banking

Asia s Global Investment Bank. Graduate careers and internships in global banking Asia s Global Investment Bank Graduate careers and internships in global banking 3 Why Nomura? Why Now? 5-10 Our Businesses 11-12 Our Programs 13 Applying to Nomura 3 For graduates today we have a winning

More information

Internal Audit RFP 2013 Questions and Answers

Internal Audit RFP 2013 Questions and Answers Question set 1: 1. What do you like about your current outsource IA arrangement and what has prompted your consideration of alternative providers? IIT policy requires periodic placement of IA business

More information

Food Service Facts Table of Contents

Food Service Facts Table of Contents Food Service Facts Table of Contents 14. Food Service Management Companies Considerations in Deciding Whether to Contract for Food Service Management... 14-1 Management... 14-1 Quality... 14-2 Costs...

More information

Protect your business and preserve your legacy. The 10 questions every business owner should consider.

Protect your business and preserve your legacy. The 10 questions every business owner should consider. Protect your business and preserve your legacy. The 10 questions every business owner should consider. Our top ten questions and answers While there are many Top Ten Questions lists published in the financial

More information

451 s Procurement and Vendor Management Capability Development Program

451 s Procurement and Vendor Management Capability Development Program The case for improved Procurement and Vendor Management The current market environment is calling for increased operational efficiency and effectiveness, where value for money and market contestability

More information

Decision. Gonzales Consulting Services, Inc. Matter of: B-291642.2. File: Date: July 16, 2003

Decision. Gonzales Consulting Services, Inc. Matter of: B-291642.2. File: Date: July 16, 2003 United States General Accounting Office Washington, DC 20548 Decision Comptroller General of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to a GAO Protective

More information

What Chief Administrators Need to Know About Procurement

What Chief Administrators Need to Know About Procurement What Chief Administrators Need to Know About Procurement Introduction Engage with your Procurement Officials As a close partner for the State Chief Administrator, procurement officials can assist in understanding

More information

BUFFALO FISCAL STABILITY AUTHORITY REQUEST FOR PROPOSALS FOR INVESTMENT ADVISOR. August 6, 2015

BUFFALO FISCAL STABILITY AUTHORITY REQUEST FOR PROPOSALS FOR INVESTMENT ADVISOR. August 6, 2015 BFSA Investment Advisor RFP BUFFALO FISCAL STABILITY AUTHORITY REQUEST FOR PROPOSALS FOR INVESTMENT ADVISOR Introduction and Project Description The Buffalo Fiscal Stability Authority ( BFSA or the Authority

More information

Project Procurement Management

Project Procurement Management Project Procurement Management Outline Introduction Plan Purchases and Acquisitions Plan Contracting Request Seller Responses Select Sellers Contract Administration Contract Closure Introduction Procurement

More information

Career Map for HR Specialist Advanced Leader

Career Map for HR Specialist Advanced Leader Career Map for HR Specialist Advanced Leader General Information This document provides the recommendations within each of the career models for each of the identified HR functions. This includes training,

More information

Improving the Way the Government Buys

Improving the Way the Government Buys Improving the Way the Government Buys Getting the Best Value for our Taxpayers Office of Management and Budget July 2011 Improving the Way the Government Buys Getting the Best Value for our Taxpayers The

More information

Career Change From Public Service to Private Industry: Not Quite as Easy as Sunday Morning

Career Change From Public Service to Private Industry: Not Quite as Easy as Sunday Morning Career Change From Public Service to Private Industry: Not Quite as Easy as Sunday Morning By Alan A. Malinchak, CEO, Eclat Transitions In 2002, I was: two years from FBI retirement eligibility, a Federal

More information

Does Your Outsourcing Strategy Give You the Resiliency to Thrive in a Down Economy? May 6, 2009

Does Your Outsourcing Strategy Give You the Resiliency to Thrive in a Down Economy? May 6, 2009 Does Your Outsourcing Strategy Give You the Resiliency to Thrive in a Down Economy? May 6, 2009 Agenda Positioning Your Company for Future Growth with a Flexible Back Office - Archstone Consulting Ensuring

More information

The 5-P Prescription for Getting Workforce Management. Authored for NICE Systems by Wise Workforce Strategies. www.nice.com

The 5-P Prescription for Getting Workforce Management. Authored for NICE Systems by Wise Workforce Strategies. www.nice.com The 5-P Prescription for Getting Workforce Management Authored for NICE Systems by Wise Workforce Strategies www.nice.com TABLE OF CONTENTS EXECUTIVE SUMMARY... 3 THE IMPORTANCE OF GETTING WORKFORCE MANAGEMENT...

More information

Submitted Vendor Questions and Answers, RFP 111 (IT Project Consulting)

Submitted Vendor Questions and Answers, RFP 111 (IT Project Consulting) Submitted Vendor Questions and Answers, RFP 111 (IT Project Consulting) Vendor A 1) Is there an incumbent? 2) The dates on page 22 and 26 are not consistent with the current date. Do you plan to issue

More information