Subject Access Request Policy

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Subject Access Request Policy"

Transcription

1 Trust Policy Subject Access Request Policy Department / Service: Corporate Originator: Company Secretary Accountable Director: Director of Nursing Approved by: Information Governance Steering Group Trust Management Committee Date of approval: 26 th August 2015 First Revision Due: 26 th August 2017 Target Organisation(s) Worcestershire Acute Hospitals NHS Trust Target Departments All Target staff categories All Policy Overview: This policy sets out the Subject Access Requests (SAR) processes that are in place to deal with Subject Access Requests under the Data Protection Act (1998) and the Access to Health Records Act (1990) Latest Amendments to this policy: Updated into the most recent Trust Policy format Updated SAR Health Records Guidance and Application included Reporting structure and other minor amendments included WAHT-CG-764 Page 1 of 23 Version 2

2 Trust Policy Contents page: 1. Introduction 2. Scope of this document 3. Definitions 4. Responsibility and Duties 5. Policy detail 6. Implementation of key document 6.1 Plan for implementation 6.2 Dissemination 6.3 Training and awareness 7. Monitoring and compliance 8. Policy review 9. References 10. Background 10.1 Equality requirements 10.2 Financial Risk Assessment 10.3 Consultation Process 10.4 Approval Process 10.5 Version Control Appendices Appendix 1: Flowchart for SAR Appendix 2: Guidance notes for Subject Access Requests, Health Records applicants Appendix 3: Guidance on charges and payments Appendix 4: Employment Records SAR Form Appendix 5: Template SAR Form Appendix 6: Template Letter (A) Appendix 7: Template Letter (B) Supporting Documents Supporting Document 1 Supporting Document 2 Equality Impact Assessment Financial Risk Assessment WAHT-CG-764 Page 2 of 23 Version 2

3 Trust Policy 1. Introduction A Subject Access Request (SAR) is a request from a person asking an organisation to provide them with information relating to that person which is held or processed by the organisation. Individuals have a right under the Data Protection Act 1998 to make a request in writing for a copy of the information we hold about them, both in electronic format and in paper. In respect of deceased patients, the application can be made by their personal representative under the Access to Health Records Act The disclosure request may be direct (for a copy of health records for example) or may form part of an investigation (a request for a statement by the Police). They may be vague or imprecise and may be relevant to a claim against the organisation. It is important that action is taken promptly as legislation dictates that the organisation has only 40 calendar days to make the disclosure. Applications for information of a personal nature cannot be made under the Freedom of Information Act Scope of this document This policy deals with the rights of data subjects provided under Section 7 of the Act whereby individuals can request access to their personal data. This policy applies to all requests for access to personal data held by the Trust. This applies to anyone about whom the Trust holds information including staff, ex-staff, patients and other service users. This policy will provide a framework for the Trust to ensure compliance with the Data Protection Act 1998 and the Access to Health records Act This policy is supported by operational procedures and activities connected with the implementation of Subject Access Requests, as detailed in appendix Definitions Health Record Data Personal Data Data Subjects A health record is defined in the act as being any record which consists of information relating to the physical or mental or condition of an individual, and has been made by or on behalf of a health professional in connection with the care of that individual. The definition can also apply to material held on an x-ray or an MRI scan. This means that when a subject access request is made, the information contained in such material must be supplied to the applicant within the fee structure. Recorded information, whether stored electronically on computer or in paper-based filing systems The information is about an identifiable individual. This can be factual, such as name and address, or it can be an opinion about the individual The person the information is about and who can be identified from that information. All data subjects have certain legal rights in relation to their personal information. 4. Responsibility and Duties The Company secretary has overall responsibility for Subject Access Requests. WAHT-CG-764 Page 3 of 23 Version 2

4 Trust Policy The Head of Legal Services has responsibility for ensuring all Subject Access Requests regarding health records are actioned. The Patient Services Manager has responsibility for ensuring all Subject Access Requests regarding complaints are actioned. The Head of Clinical Governance & Risk Management has responsibility for ensuring all Subject Access Requests regarding patient safety incidents and alerts are actioned. The Head of Human Resources (Resourcing) is responsible for requests by employees or exemployees for copies of their personal employment files (this includes both medical and nonmedical staff) All managers must ensure their staff are aware of this policy and procedure and know how to deal with requests for personal/patient identifiable information. Appendix 3 provides information on charges and payments. 5. Subject Access Request Process See appendix 1 for a flowchart for all SAR requests See appendix 2 guidance for guidance from the Legal Services Dept for Health Records See appendix 3 for guidance on charges and payments See appendices 4-6 for template forms See appendices 7-8 for template letters The Access to Health Records Act 1990 This act has been repealed to the extent that it now only affects the health records of deceased patients. It applies only to records created since 1 st vember Applications for disclosure of records for deceased patients should only be granted to the personal representative of the estate or to someone having a claim arising out of the death The Data Protection Act 1998 The Data Protection Act gives an individual several rights in relation to the information held about them. Access gives them the right to obtain a record in permanent form. Requests will be monitored through reporting to the Information Governance Steering Group (IGSG) 6. Implementation 6.1 Plan for implementation The Company Secretary will ensure that this policy is sent to all directorate managers within the Trust. It is their responsibility to ensure that all staff groups within their area are directed to this policy. The Head of Legal Services will ensure that all requests for health records are logged and processed to meet the required timescales for completion. For all other areas where these types of requests are processed, (such as Patient Services, Patient Safety, Human Resources) details must be recorded in a central log held with the Company Secretary and include timescales and when the request has been completed. WAHT-CG-764 Page 4 of 23 Version 2

5 Trust Policy Staff involved with requests must be trained and be aware of the process to ensure they respond to meet the requirements and timescales detailed in the policy. 6.2 Dissemination This policy will be published on the Trust s Intranet. It is the responsibility of line managers to ensure that members of staff are made aware of this policy. New members of staff are advised during their induction process to look at the Trusts Internet and Intranet to ensure that they read and have a good working knowledge of all relevant policies, strategies, procedures and guidelines. The Company Secretary will ensure that the policy is placed on the Trust s Weekly Brief once approved. 6.3 Training and awareness Annual Information Governance training is mandatory for all staff. Any staff responsible for handling Subject Access requests must be aware of their responsibilities. Departmental training is given to Legal Services staff responsible for actioning subject access requests for Health Records 7. Monitoring and compliance This policy will be monitored through summary updates to the Information Governance Steering Group (IGSG) from the xxx and the Head of Legal Services. Where requests are not managed within the agreed timescales and standard, the steering group will request actions and monitor the improvement. WAHT-CG-764 Page 5 of 23 Version 2

6 Trust Policy Page/ Section of Key Document Key control: Checks to be carried out to confirm compliance with the Policy: How often the check will be carried out: Responsible for carrying out the check: Results of check reported to: (Responsible for also ensuring actions are developed to address any areas of noncompliance) Frequency of reporting: Section 5 WHAT? HOW? WHEN? WHO? WHERE? WHEN? Requests will be monitored Reports to the IGSG Twice IG Manager IGSG Twice through reporting to the Yearly Yearly Information Governance Steering Group (IGSG) WAHT-CG-764 Page 6 of 23 Version 2

7 Trust Policy 8. Policy Review The Information Governance Steering Group will review this strategy on a bi-annual basis. Where national policy or legislation dictates change, review will be carried out at an earlier point if appropriate. 9. References: References: Data Protection Act 1998 Access to Health Records Act 1990 Freedom of Information Act 2000 Trust Information Governance Policy Code: 10. Background 10.1 Equality requirements ne - equality assessment Supporting Document Financial risk assessment ne - financial risk assessment Supporting Document 10.3 Consultation The policy has been updated by the Information Governance Manager with input from the Information Governance Steering Group members. Contribution List This key document has been circulated to the following individuals for consultation; Designation Director of Resources/SIRO (Chair) Director of Asset Management and ICT Information Governance Manager Information Governance Officer Head of Human Resources - Workforce Deputy Director of Nursing Head of Legal Services IT Operations Manager (on behalf of WHITS Director of IT) Head of Risk Management and Clinical Governance Chief Medical Officer Caldicott Guardian Company Secretary This key document has been circulated to the chair(s) of the following committee s / groups for comments; Committee Information Governance Steering Group Trust Management Committee WAHT-CG-764 Page 7 of 23 Version 2

8 Trust Policy 10.4 Approval Process This strategy will be approved by the Trust Management Committee bi-annually Version Control This section should contain a list of key amendments made to this document each time it is reviewed. Date Amendment By: Feb Policy Created IG Manager 2013 May 2015 Updated into the most recent Trust Policy format Updated SAR Health Records Guidance and Application included Reporting structure and other minor amendments included IG Manager WAHT-CG-764 Page 8 of 23 Version 2

9 Appendix 1 SAR Flowchart Dealing with Subject Access Requests if not sent directly to correct department Telephone Requests Telephone calls received from a PATIENT requesting access to their Health Records should be directed to the Access to Health dept, ext Telephone calls received from a PATIENT requesting access to their Patient Safety records should be directed to the patient safety dept, ext Telephone calls received from a PATIENT/EX/MEMBER OF STAFF requesting access to their complaints records should be directed to the Patient Services dept, Telephone calls received from a EX/MEMBER OF STAFF requesting access to their employment/occupational health records should be directed to Human Resources on All other telephone calls regarding Subject Access Requests that do not fit within any of the four criteria shown here, should be directed to the Company Secretary on via switchboard Written Requests A request is received from a PATIENT requesting access to their Health Records Letter are placed in an envelope and addressed to Legal Services Dept, Alexandra Hospital, A request is received from a PATIENT requesting access to their Patient Safety records should be directed to the Patient Safety dept, Aconbury East WRH A request is received from a PATIENT/EX/MEMBER OF STAFF requesting access to their complaints records should be directed to the Patient Services dept, Kidderminster Hospital A request is received from a EX/MEMBER OF STAFF requesting access to their employment/occupational therapy records should be directed to Human Resources, Aconbury East WRH All other requests regarding Subject Access Requests that do not fit within any of the four criteria shown here, should be directed to the Company Secretary, WRH Guidance 2015 WAHT-CG-764 Page 9 of 23 Version 2

10 Appendix 2 Health Records SAR Guidance APPLICATION FOR COPIES OF HEALTH RECORDS NOTES FOR APPLICANTS Ensure you read these guidance notes before completing the Application Form An incomplete form or a failure to provide the required identify / legal documents will result in the application not being processed or being delayed Charges for processing your application The Data Protection Act 1998 allows for a charge to be applied for this service up to a maximum of Requests relating to deceased patient s records are governed by the Access to Health Records Act 1990 there is no maximum limit to the charge in these cases. All charges include postage by recorded delivery and where applicable: A administration fee unless you have been seen within the last forty days of the application in which case this fee does not apply. Paper records at a charge of 30p per page (single sided, A4). Most records are available in an electronic format and will be provided on an encrypted CD. The charge for records in this format is If copy radiology (x-rays) is required this information will be provided on an encrypted CD. The charge for x-rays is Once the copy information is available you will be notified of the charge. Payment is required before the information is disclosed. Cheques/Postal Orders should be made payable to: WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST Please note we do not have the facilities to accept payment by credit or debit card. te 1 (Part A) Identity of the person about whom the information is requested This part must be completed for all applicants. Complete all details relating to the patient whose records you wish to access. This should include former names (e.g. maiden name) and previous address, if applicable, for the period relating to the record requested. If known please provide the Hospital Registration Number and NHS Number. te 2 (Part B) Details of the information required This part must be completed for all applicants. You must specify the records you wish to access and provide as many details as possible. If there is insufficient space, please attach a continuation sheet. WAHT-CG-764 Page 10 of 23 Version 2

11 Appendix 2 Health Records SAR Guidance Example Consultant or Department Condition/Illness Approximate Date Mr Smith Physiotherapy ECG Broken Leg Back pain Chest Pain March 2007 June 2008 vember 2009 te 3 (Part C) Declaration This part must be completed by the person seeking access. A photocopy of a document (e.g. passport, birth certificate) that will support the identification of the Applicant must be attached to the completed Application Form. Tick one box only which best describes you. Sign and date in the space provided, and if you are not the patient, provide your address, telephone number and relationship to the patient. te 4 (Part D) Authorisation for Application made on behalf of patient This part should only be completed when the applicant is not the patient but has been authorised by the patient to make the application. Once the details in sections A to C have been completed the patient should sign and date in the space provided to officially authorise the applicant s request for access. GENERAL NOTES 1. WARNING It is a criminal offence to make false or misleading statements in order to obtain information. 2. Patients, including those who are deceased, have a right to confidentiality of their personal health information and the hospital must be satisfied that an applicant is the patient or the patient s authorised representative. This may involve checking the identity of any of the named persons on the completed application form and their validity to request access. 3. Information may be withheld where it is considered that access might cause harm to the physical or mental health of the patient or any other individual, or where a third party might be identified. It is not a requirement for the Trust to disclose the fact that information has been withheld. WAHT-CG-764 Page 11 of 23 Version 2

12 Appendix 2 Health Records SAR Guidance PLEASE COMPLETE IN BLOCK CAPITALS APPLICATION FOR COPIES OF HEALTH RECORDS Part A Identity of the Person about whom the information is requested (see note 1) SURNAME: FORENAME(S): CURRENT ADDRESS: FORMERLY: DATE OF BIRTH: PREVIOUS ADDRESS: TEL NO: *: HOSPITAL NUMBER: NHS NUMBER: *Please supply an address to receive an acknowledgement of receipt of your request and to enable us to keep you informed about progress with your application. Part B Details of the information required (see note 2) Consultant or Department Condition/Illness Approximate Date X-Ray Images Required (CD) X-Ray Reports only YES / NO YES / NO Please tick the box if you require the records in relation to a complaint you have registered with the Trust relating to your care. WAHT-CG-764 Page 12 of 23 Version 2

13 Appendix 2 Health Records SAR Guidance Part C Declaration (see note 3) I declare that the information given is correct to the best of my knowledge and that I am entitled to apply for access to the information detailed above. (Tick as appropriate) I am the patient named in Part A. I have been authorised to act by the patient. (Part D must be completed) The patient is under 18 years of age. I am the patient s parent/legal guardian and have parental responsibility. The patient is over 16 years of age. I am their next-of-kin/legal representative. I am making this application as they lack the capacity of understanding to make the request. Please provide proof of evidence to support your application (e.g. Lasting Power of Attorney relating to health care) I am the deceased patient s personal representative and attach conformation of this. If you are applying for the records of a deceased patient please provide proof of evidence to support your application (e.g. Grant of Probate or Letters of Administration) SIGNED: ADDRESS (if different from that in Part A) PRINT NAME: DATE: TEL NO: RELATIONSHIP TO PATIENT: Part D Authorisation for application made on behalf of patient (see note 4) I hereby authorise release of my health records, as specified above, to the person named in Part C and declare that I am the patient named in Part A of this form. SIGNED: PRINT NAME: DATE: WARNING: It is a criminal offence to make false or misleading statements in order to obtain information. WAHT-CG-764 Page 13 of 23 Version 2

14 Appendix 2 Health Records SAR Guidance PLEASE ENSURE YOU HAVE ATTACHED THE REQUIRED IDENTITY / LEGAL DOCUMENTS WITHOUT THIS INFORMATION WE WILL BE UNABLE TO PROCESS YOUR REQUEST Please return the completed form to: Access to Records Legal Services Department Alexandra Hospital Woodrow Drive Redditch Worcestershire B98 7UB Any queries regarding completion of this form please contact WAHT-CG-764 Page 14 of 23 Version 2

15 Appendix 3 Guidance on charges and payments Subject Access Requests - Charges A request for a Subject Access Request is received within a department Each department then sends out the relevant form (with payment information included), asking for payment prior to the information being released Cheques should be made payable to Worcestershire Acute Hospitals NHS Trust When the cheque is received the information can be released to the requestor Cheques should then be taken to the cashiers office along with the relevant cost centre and subjective codes (for where the money should be allocated) Finance can provide these codes when needed Process 2015 WAHT-CG-764 Page 15 of 23 Version 2

16 Appendix 4 Template Employment SAR Form PLEASE COMPLETE IN BLOCK CAPITALS APPLICATION FOR ACCESS TO HEATH RECORDS Part A Identity of the Person about whom the information is requested (see note 1) SURNAME: FORENAME(S): CURRENT ADDRESS: FORMERLY: DATE OF BIRTH: PREVIOUS ADDRESS: TEL NO: HOSPITAL NO: NHS NO: Part B Details of the information required (see note 2) Consultant or Department Condition/Illness Approximate Date Part C Declaration (see note 3) I declare that the information given is correct to the best of my knowledge and that I am entitled to apply for access to the information detailed above under the terms of the Data Protection Act (Tick as appropriate) I am the patient named in Part A I have been authorised to act by the patient I am the patient s parent/legal guardian and have parental responsibility The patient is over 16 years of age. I am their next-of-kin/legal representative. I am making this application as they lack the capacity of understanding to make the request. I am the deceased patient s personal representative and attach conformation of this. SIGNED: ADDRESS (if different from that in Part A) PRINT NAME: DATE: TEL NO: RELATIONSHIP TO PATIENT: Part D Authorisation for application made on behalf of patient (see note 4) WAHT-CG-764 Page 16 of 23 Version 2

17 Appendix 4 Template Employment SAR Form I hereby authorise release of my health records, as specified above, to the person named in Part C and declare that I am the patient named in Part A of this form. SIGNED: PRINT NAME: DATE: WARNING: It is a criminal offence to make false or misleading statements in order to obtain information. Please return the completed form to: Access to Records Legal Services Department Alexandra Hospital Woodrow Drive Redditch Worcestershire B98 7UB WAHT-CG-764 Page 17 of 23 Version 2

18 Appendix 5 Template For SAR Form Under the Data Protection Act 1998, Add the type of request such as employee/patient etc, about who the Trust may be holding personal data have a right to access the data that is being held about them. Any person may exercise this right, known as a Subject Access Request, by submitting a written or request to their line manager. It should be noted that it is not Trust policy to make a charge for any Subject Access Requests made by a current employee. A maximum charge of up to 50.00, including a administration fee, can be made for all other non-employee requests. The Trust aims to comply with requests for access to employment records as quickly as possible, and will ensure that information is provided within 40 days. You will need to supply a form of identification. This may be (photocopies are acceptable): A current driver s licence A Current passport A birth certificate We require proof of identity before we can process your request. This is to protect the identity of the data subject and ensure that the Data Protection principles are not breached. Please complete using BLOCK CAPITALS as appropriate: A: Details of Data Subject (person to whom the information relates) Full Name: Former Names: Address: Please also include former addresses: Telephone Number: B: If the Data Subject is, or has been, employed by the Worcestershire Acute Hospitals Trust, please provide the following information: Relevant Identifier such as ID number : Relevant 2 nd Identifier : Relevant dates to which the request refers: Department or Ward or Area: Reason for request employment/complaint, patient safety etc C: Which records are being requested? If you wish to see only certain specific document(s), for example, a specific departmental file etc, please describe these below: WAHT-CG-764 Page 18 of 23 Version 2

19 Appendix 5 Template For SAR Form D: Declaration: I declare that the information given is correct to the best of my knowledge and that I am entitled to apply for access to the information detailed above under the terms of the Data Protection Act I agree to pay a administration fee plus photocopying and postage costs up to a maximum of (delete if current employee) Signed: Print Name Date: Data Subject On behalf of Data Subject Relationship to Data Subject: E: Authorisation for application made on behalf of the data subject: I hereby authorise release of my records, as specified above, to the person named in Part D and declare that I am the person named in Part A of this form. Signed: Print Name Date: Please send this completed form to: WAHT-CG-764 Page 19 of 23 Version 2

20 Appendix 6 Template Letter (A) All correspondence relating to this matter to: **Department* **Address Line1** **Address Line2** **Address Line3** **Address Line4** Telephone Number: ** Number** Our Ref: **** **Date** **Requestor Details/name/address** Dear ** Further to your request regarding access to your xxx records under the Data Protection Act Please find enclosed the application form for you to complete and return to the above address. In the meantime if I can be of any further assistance please do not hesitate to contact me. Yours sincerely **Name of person or department** WAHT-CG-764 Page 20 of 23 Version 2

21 Appendix 7 Template Letter (B) All correspondence relating to this matter to: **Department* **Address Line1** **Address Line2** **Address Line3** **Address Line4** Telephone Number: ** Number** Our Ref: **** **Date** **Requestor Details/name/address** Dear *** The copy information that you require is ready for dispatch. The charge for providing you with the information is xxx I will be pleased to release this information to you as soon as I have received a cheque for this sum made payable to Worcestershire Acute Hospitals NHS Trust, forwarded to **Department* at the above address. Yours sincerely **Name of person or department** [Please note we do not have the facilities to accept payment by credit or debit card] N.B. The maximum charge is including postage WAHT-CG-764 Page 21 of 23 Version 2

22 Trust Policy Supporting Document 1 - Equality Impact Assessment Tool To be completed by the key document author and attached to key document when submitted to the appropriate committee for consideration and approval. 1. Does the Policy/guidance affect one group less or more favourably than another on the basis of: Race Ethnic origins (including gypsies and travellers) Nationality Gender Culture Yes/ Comments Religion or belief Sexual orientation including lesbian, gay and bisexual people Age 2. Is there any evidence that some groups are affected differently? 3. If you have identified potential discrimination, are any exceptions valid, legal and/or justifiable? 4. Is the impact of the Policy/guidance likely to be negative? 7. Can we reduce the impact by taking N/A different action? If you have identified a potential discriminatory impact of this key document, please refer it to Assistant Manager of Human Resources, together with any suggestions as to the action required to avoid/reduce this impact. For advice in respect of answering the above questions, please contact Assistant Manager of Human Resource N/A 5. If so can the impact be avoided? N/A 6. What alternatives are there to achieving the Policy/guidance without the impact? N/A WAHT-CG-764 Page 22 of 23 Version 2

23 Trust Policy Supporting Document 2 Financial Impact Assessment To be completed by the key document author and attached to key document when submitted to the appropriate committee for consideration and approval. Title of document: 1. Does the implementation of this document require any additional Capital resources 2. Does the implementation of this document require additional revenue Yes/ 3. Does the implementation of this document require additional manpower 4. Does the implementation of this document release any manpower costs through a change in practice 5. Are there additional staff training costs associated with implementing this document which cannot be delivered through current training programmes or allocated training times for staff Other comments: ne If the response to any of the above is yes, please complete a business case and which is signed by your Finance Manager and Directorate Manager for consideration by the Accountable Director before progressing to the relevant committee for approval WAHT-CG-764 Page 23 of 23 Version 2

Data Subject Access Request Procedure

Data Subject Access Request Procedure Data Subject Access Request Procedure Policy ID IG07 Version: 2.0 Ratified by: Executive Committee Name of originator/author: Justin Dix, Governing Body Secretary Name of responsible committee/individual:

More information

Subject Access Request (SAR) Procedure

Subject Access Request (SAR) Procedure Subject Access Request (SAR) Procedure East and North Hertfordshire Clinical Commissioning Group Page 1 of 16 DOCUMENT CONTROL SHEET Document Owner: Chief Finance Officer Document Author(s): Anne Ephgrave

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Occupational Health Records Management and Retention Operational Policy

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Occupational Health Records Management and Retention Operational Policy The Newcastle upon Tyne Hospitals NHS Foundation Trust Occupational Health Records Management and Retention Operational Policy Version No. 1.0 Effective From: 9 October 2013 Expiry Date: 30 September 2016

More information

SUBJECT ACCESS REQUEST PROCEDURE

SUBJECT ACCESS REQUEST PROCEDURE SUBJECT ACCESS REQUEST PROCEDURE Document History Document Reference: Document Purpose: IG31 This procedure sets out the responsibility for staff when receiving requests for information provided under

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Employment Policies and Procedures

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Employment Policies and Procedures The Newcastle upon Tyne Hospitals NHS Foundation Trust Employment Policies and Procedures Mobile Telephone and Telephone Expenses Reimbursement Policy Version No.: 1.0 Effective Date: 3 January 2013 Expiry

More information

ACCESS TO PATIENT HEALTHCARE RECORDS UNDER THE DATA PROTECTION ACT 1998 & THE ACCESS TO HEALTH RECORDS ACT 1990

ACCESS TO PATIENT HEALTHCARE RECORDS UNDER THE DATA PROTECTION ACT 1998 & THE ACCESS TO HEALTH RECORDS ACT 1990 ACCESS TO PATIENT HEALTHCARE RECORDS UNDER THE DATA PROTECTION ACT 1998 & THE ACCESS TO HEALTH RECORDS ACT 1990 Relevant to: All staff who receive requests for access to healthcare records. Purpose of

More information

Use of NHS Professionals Temporary & External Agency Staff Nursing & Midwifery Policy

Use of NHS Professionals Temporary & External Agency Staff Nursing & Midwifery Policy Use of NHS Professionals Temporary & External Agency Staff Nursing & Midwifery Policy Department / Service: Corporate Nursing Originator: Sonya Murray Associate Chief Nursing Officer Accountable Director:

More information

ENC Li Subject Access Request Procedure

ENC Li Subject Access Request Procedure Subject Access Request Procedure Version: 1.0 Page 1 of 23 Document control Document Information Document Name: Location: Consultation: Initial approval: Supersedes: Description: Audience: Contact details

More information

Subject Access Request Procedure (Data Protection) Doc No IMPR04 Rev 2 27/07/11. 1.0 Scope. 2.0 Responsibilities and Definitions

Subject Access Request Procedure (Data Protection) Doc No IMPR04 Rev 2 27/07/11. 1.0 Scope. 2.0 Responsibilities and Definitions Doc No IMPR04 1.0 Scope The Data Protection Act 1998 (DPA) provides individuals with rights in connection with personal data held about them. It provides those individuals with a right of access to that

More information

Network Security Policy

Network Security Policy Department / Service: IM&T Originator: Ian McGregor Deputy Director of ICT Accountable Director: Jonathan Rex Interim Director of ICT Approved by: County and Organisation IG Steering Groups and their relevant

More information

Data Protection Act 1998 Subject Access Request - Application Form

Data Protection Act 1998 Subject Access Request - Application Form Data Protection Act 1998 Subject Access Request - Application Form Subject to certain exemptions, you have a right to information held about you i.e. your personal data. You as the Data Subject have a

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Primary Intranet Location Information Management & Governance Version Number Next Review Year Next Review Month 7.0 2018 January Current Author Phil Cottis Author s Job Title

More information

Safety Alerts Management Policy

Safety Alerts Management Policy Safety Alerts Management Policy Version Number 1.1 Version Date February 2014 Policy Owner Author First approval or date last reviewed Staff/Groups Consulted Director of Nursing and Clinical Governance

More information

Information Governance Policy

Information Governance Policy Information Governance Policy Policy ID IG02 Version: V1 Date ratified by Governing Body 27/09/13 Author South Commissioning Support Unit Date issued: 21/10/13 Last review date: N/A Next review date: September

More information

The policy applies to all members of staff employed within the Trust who are involved in any aspect of alert dissemination, action, and /or review.

The policy applies to all members of staff employed within the Trust who are involved in any aspect of alert dissemination, action, and /or review. The Newcastle upon Tyne Hospitals NHS Foundation Trust Central Alert System (CAS) Policy and Procedure Version No.: 4.2 Effective From: 26 th May 2015 Expiry Date: 26 th May 2018 Date Ratified: 11 th May

More information

INFORMATION GOVERNANCE STRATEGY

INFORMATION GOVERNANCE STRATEGY INFORMATION GOVERNANCE STRATEGY Page 1 of 10 Strategy Owner Valerie Penn, Head of Governance Strategy Author Caroline Law, Information Governance Project Manager Directorate Corporate Governance Ratifying

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Medical Equipment Library Access to Service Procedure

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Medical Equipment Library Access to Service Procedure The Newcastle upon Tyne Hospitals NHS Foundation Trust Medical Equipment Library Access to Service Procedure Version No.: 5.1 Effective From: 28 November 2013 Expiry Date: 28 November 2016 Date Ratified:

More information

Policy For The Management Of Cancer Patients For Whom Drugs Their Clinicians Have Recommended Are Not Available On The NHS.

Policy For The Management Of Cancer Patients For Whom Drugs Their Clinicians Have Recommended Are Not Available On The NHS. Policy For The Management Of Cancer Patients For Whom Drugs Their Clinicians Have Recommended Are Not Available On The NHS. Department / Service: Cancer Services Originator: Anne Sullivan Sue Sharp Cancer

More information

HOW YOU CAN OBTAIN ACCESS TO YOUR PERSONAL RECORDS Notes to accompany Application Form

HOW YOU CAN OBTAIN ACCESS TO YOUR PERSONAL RECORDS Notes to accompany Application Form HOW YOU CAN OBTAIN ACCESS TO YOUR PERSONAL RECORDS Notes to accompany Application Form Your right to request access to your personal records: The gives living individuals the right to request access to

More information

USE OF PERSONAL MOBILE DEVICES POLICY

USE OF PERSONAL MOBILE DEVICES POLICY Policies and Procedures USE OF PERSONAL MOBILE DEVICES POLICY Date Approved by Information Strategy Group Version Issue Date Review Date Executive Lead Information Asset Owner Author 15.04.2014 1.0 01/08/2014

More information

Subject Access Request Policy Number ID ID # 2011 075 Author: Nicola Bateman Author Job Title: Information Governance Manager Division: Corporate Department: Clinical Informatics Version Number: 2.1 Ratifying

More information

Guidance on the Role of the Second Professional under the Mental Health Act

Guidance on the Role of the Second Professional under the Mental Health Act Guidance on the Role of the Second Professional under the Mental Health Act Exec Director lead Author/ lead Feedback on implementation to Clive Clarke Catherine Dixon Mental Health Act Administrator Catherine

More information

Complaints Policy. Complaints Policy. Page 1

Complaints Policy. Complaints Policy. Page 1 Complaints Policy Page 1 Complaints Policy Policy ref no: CCG 006/14 Author (inc job Kat Tucker Complaints & FOI Manager title) Date Approved 25 November 2014 Approved by CCG Governing Body Date of next

More information

Hampstead Parochial CofE Primary School Data Protection Policy Spring 2015

Hampstead Parochial CofE Primary School Data Protection Policy Spring 2015 Hampstead Parochial CofE Primary School Data Protection Policy Spring 2015 1. Introduction and Scope 1.1 The Data Protection Act 1998 is the law that protects personal privacy and applies to any school

More information

Mental Health Act Code of Practice. Professions and Care Standards Liz Johnson - Head of Equality and Inclusion. Group

Mental Health Act Code of Practice. Professions and Care Standards Liz Johnson - Head of Equality and Inclusion. Group Policy: Equality and Human Rights Executive or Associate Director lead Policy author/ lead Feedback on implementation to Liz Lightbown - Executive Director of Nursing, Professions and Care Standards Liz

More information

DATA ENCRYPTION POLICY

DATA ENCRYPTION POLICY DATA ENCRYPTION POLICY Contents 1. Introduction...4 2. Purpose...4 3. Audience...4 4. Responsibilities/Duties...4 4.1 Individual Staff Responsibilities...4 4.2 Accountable Officer...5 4.3 Director of Strategy

More information

SUBJECT ACCESS REQUEST PROCEDURE

SUBJECT ACCESS REQUEST PROCEDURE This document is uncontrolled once printed. Please check on the CCG s Intranet site for the most up to date version SUBJECT ACCESS REQUEST PROCEDURE DOCUMENT CONTROL Type of Document Document Title Description:

More information

Information Governance Policy

Information Governance Policy Author: Susan Hall, Information Governance Manager Owner: Fiona Jamieson, Assistant Director of Healthcare Governance Publisher: Compliance Unit Date of first issue: February 2005 Version: 5 Date of version

More information

RECORDS MANAGEMENT POLICY

RECORDS MANAGEMENT POLICY RECORDS MANAGEMENT POLICY Version 8.0 Purpose: For use by: This document is compliant with /supports compliance with: To outline the lifecycle of a record and to provide guidance on retention and disposal

More information

Controlled document This document is uncontrolled when downloaded or printed. Joint Consultative Committee

Controlled document This document is uncontrolled when downloaded or printed. Joint Consultative Committee RETIREMENT POLICY Controlled document This document is uncontrolled when downloaded or printed. Reference number Version 9 Author WHHT:

More information

GUIDANCE ON SECTION 5(2) AND SECTION 5(4) OF THE MENTAL HEALTH ACT 1983 ~ HOLDING POWERS ~

GUIDANCE ON SECTION 5(2) AND SECTION 5(4) OF THE MENTAL HEALTH ACT 1983 ~ HOLDING POWERS ~ GUIDANCE ON SECTION 5(2) AND SECTION 5(4) OF THE MENTAL HEALTH ACT 1983 ~ HOLDING POWERS ~ Version 1.0 Ratified by Mental Health Law Governance Group Date ratified 10/09/2012 Name of originator/author

More information

Policy: Remote Working and Mobile Devices Policy

Policy: Remote Working and Mobile Devices Policy Policy: Remote Working and Mobile Devices Policy Exec Director lead Author/ lead Feedback on implementation to Clive Clarke SHSC Information Manager SHSC Information Manager Date of draft 16 February 2014

More information

Access to Health Records

Access to Health Records Access to Health Records Crown Heights Medical Centre Procedure Access to Health Records ACCESS TO MEDICAL RECORDS (DATA PROTECTION) POLICY INTRODUCTION The Access to Health Records Act 1990 gave individuals

More information

Application for Access to GP Medical Records (Access to Health Records Act 1990 / Data Protection Act 1998)

Application for Access to GP Medical Records (Access to Health Records Act 1990 / Data Protection Act 1998) (Preston Office) 3 Caxton Road, Fulwood, Preston, PR2 9ZZ (Access to Health Records Act 1990 / Data Protection Act 1998) Under the Data Protection Act 1998 you are entitled to apply for access to your

More information

1.5 The Information Governance Policy should be read in conjunction with the Information Governance Strategy.

1.5 The Information Governance Policy should be read in conjunction with the Information Governance Strategy. Title: Reference No: NHSNYYIG - 007 Owner: Author: INFORMATION GOVERNANCE POLICY Director of Standards First Issued On: September 2010 Latest Issue Date: February 2012 Operational Date: February 2012 Review

More information

Document Title. Administration of the Data Protection Act Lead Author(s) Medical Director/ Caldicott Guardian

Document Title. Administration of the Data Protection Act Lead Author(s) Medical Director/ Caldicott Guardian Document Title Administration of the Data Protection Act 1998 Document Description Document Type Procedure Service Application Trust Wide Version 4.1 Name Mr Amir Khan Lead Author(s) Job Title Medical

More information

Detailed guidance to completing a Research Passport

Detailed guidance to completing a Research Passport Detailed guidance to completing a Research Passport Table of Contents Detailed guidance to completing a Research Passport... 1 Section 1: Details of Researcher - To be completed by Researcher.... 1 Question

More information

Document control policy including policy and guidance template

Document control policy including policy and guidance template Document level: Trustwide (TW) Code: GP1 Issue number: 8 Document control policy including policy and guidance template Lead executive Authors details Type of Target audience Document purpose Medical Director-

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Claims Management Policy

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Claims Management Policy The Newcastle upon Tyne Hospitals NHS Foundation Trust Claims Management Policy Version.: 6.0 Effective From: 16 July 2015 Expiry Date: 16 July 2017 Date Ratified: 23 June 2015 Ratified By: Clinical Policy

More information

Data Protection Policy

Data Protection Policy Data Protection Policy Introduction The Data Protection Act 1998 gives individuals the right to know what personal information is held about them. It provides a framework to ensure that the Office of the

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Balliol Off-Site Storage Facility Procedure for usage

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Balliol Off-Site Storage Facility Procedure for usage The Newcastle upon Tyne Hospitals NHS Foundation Trust Balliol Off-Site Storage Facility Procedure for usage Version No 2.1 Effective From 13 June 2013 Expiry date 30 June 2016 Date Ratified 12 June 2013

More information

Council CCTV Surveillance System Data Protection Act, 1998

Council CCTV Surveillance System Data Protection Act, 1998 Council CCTV Surveillance System Data Protection Act, 1998 How to Apply for Access to Information held on the CCTV System These notes explain how you find out what information, if any is held about you

More information

INFORMATION GOVERNANCE OPERATING POLICY & FRAMEWORK

INFORMATION GOVERNANCE OPERATING POLICY & FRAMEWORK INFORMATION GOVERNANCE OPERATING POLICY & FRAMEWORK Log / Control Sheet Responsible Officer: Chief Finance Officer Clinical Lead: Dr J Parker, Caldicott Guardian Author: Associate IG Specialist, Yorkshire

More information

Information Governance Strategy. Version No 2.1

Information Governance Strategy. Version No 2.1 Livewell Southwest Information Governance Strategy Version No 2.1 Notice to staff using a paper copy of this guidance. The policies and procedures page of LSW Intranet holds the most recent version of

More information

Information Governance Policy

Information Governance Policy Information Governance Policy Information Governance Policy Issue Date: June 2014 Document Number: POL_1008 Prepared by: Information Governance Senior Manager Insert heading depending on Insert line heading

More information

Policy for the Analysis and Improvement Following Incidents, Complaints and Claims

Policy for the Analysis and Improvement Following Incidents, Complaints and Claims Policy for the Analysis and Improvement Following Incidents, Complaints and Claims Exec Director lead Author/ lead Feedback on implementation to Deputy Chief Executive Clinical Risk Manager Clinical Risk

More information

Subject Access Request Policy

Subject Access Request Policy Subject Access Request Policy Version Version 4.0 Ratified By Date Ratified 24th February 2015 Author(s) Responsible Committee / Officers Date Issue February 2015 Quality, Performance and Finance Committee

More information

Pre-employment Health Screening Policy and Procedure

Pre-employment Health Screening Policy and Procedure Pre-employment Health Screening Policy and Procedure META Data Policy Title: Pre-employment Health Screening Policy and Procedure Date: January 2008 Review date: January 2009 Created by: Tracy Nicholls

More information

Version No: 2 Target audience All Healthwatch Bury staff and members/champions. 1 Original policy Draft

Version No: 2 Target audience All Healthwatch Bury staff and members/champions. 1 Original policy Draft POLICY Title Annual Performance Appraisal and Personal Development review Purpose and summary of To provide support and supervision for Directors, staff and policy members to undertake their roles and

More information

Surrey & Sussex Healthcare NHS Trust

Surrey & Sussex Healthcare NHS Trust Surrey & Sussex Healthcare NHS Trust An Organisation-wide Policy for Information Governance (IG) Version 1.3 Status Ratified Date Ratified March 2008 Name of Owner Name of Sponsor Group Name of Ratifying

More information

Information Governance Framework and Strategy. November 2014

Information Governance Framework and Strategy. November 2014 November 2014 Authorship : Committee Approved : Chris Wallace Information Governance Manager CCG Senior Management Team and Joint Trade Union Partnership Forum Approved Date : November 2014 Review Date

More information

Information Governance Policy

Information Governance Policy Information Governance Policy Reference: Information Governance Policy Date Approved: April 2013 Approving Body: Board of Trustees Implementation Date: April 2013 Version: 6 Supersedes: 5 Stakeholder groups

More information

Application for access to your personal data held by the City of London Police (CoLP)

Application for access to your personal data held by the City of London Police (CoLP) Application for access to your personal data held by the City of London Police (CoLP) Section 7(1)(a) & 7(1)(b)(i) & 7(1)(c)(i) of the Data Protection Act 1998 (Subject Access) Your Subject Access Rights

More information

Felton Surgery. Complaints Policy and Procedure

Felton Surgery. Complaints Policy and Procedure Felton Surgery Complaints Policy and Procedure Policy Statement Felton Surgery is committed to providing a high quality, patient-focused service. Complaints and comments from patients are taken very seriously,

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Employment Policies and Procedures

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Employment Policies and Procedures The Newcastle upon Tyne Hospitals NHS Foundation Trust Employment Policies and Procedures Procedure for Processing Claims for Travel Expense Reimbursement Version No.: 3.0 Effective From: 15 January 2014

More information

Job application form including guidance notes

Job application form including guidance notes Join us Cumbria County Council Job application form including guidance notes Helpful tips Please read through the guidance notes and recruitment brochure before completing your application form. Use black

More information

Consumer and Business Services

Consumer and Business Services Consumer and Business Services Born in South Australia Register a Change of Name Application (child under 18) To change a child s name you must complete this form, pay the appropriate fee and provide documentation

More information

PERSONAL ACCIDENT BENEFITS CLAIM FORM

PERSONAL ACCIDENT BENEFITS CLAIM FORM PERSONAL ACCIDENT BENEFITS CLAIM FORM Please note that we have to ensure that our claim form covers all types of claims. If you do not consider a question to be relevant to your circumstances please enter

More information

Version Number: Version 2 Name of originator/author: Head of Operational Estates and Facilities

Version Number: Version 2 Name of originator/author: Head of Operational Estates and Facilities Gas Safety Policy Version Number: Version 2 Name of originator/author: Head of Operational Estates and Facilities 0161 277 1230 Name of responsible committee: Name of executive lead: Estates and Facilities

More information

Date Amendment By: February This Policy is new. May 2016 Document extended for 12 months as per TMC paper approved on 22 nd July 2015

Date Amendment By: February This Policy is new. May 2016 Document extended for 12 months as per TMC paper approved on 22 nd July 2015 Policy for recording and processing the non-attendance [was not brought] of children and young people [0-18 birthday] for pre-arranged referral/appointments Department / Service: Originator: Anne Crohill

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Name of Policy Author: Name of Review/Development Body: Ratification Body: Ruth Drewett Information Governance Steering Group Committee Trust Board : April 2015 Review date:

More information

Application form Please complete all sections of this form using dark ink. We do not accept curriculum vitae in place of completed application forms.

Application form Please complete all sections of this form using dark ink. We do not accept curriculum vitae in place of completed application forms. Application form Please complete all sections of this form using dark ink. We do not accept curriculum vitae in place of completed application forms. Job applied for: Location of job: DELETE/TICK WHERE

More information

Recruitment Policy and Procedure

Recruitment Policy and Procedure Recruitment Policy and Procedure Policy ID HR08 Version: V1 Date ratified by Governing Body 29//09/13 Author South Commissioning Support Unit Date issued: 21/10/13 Last review date: N/A Next review date:

More information

Subject Access Request, Procedure, Guidance and Information

Subject Access Request, Procedure, Guidance and Information Subject Access Request, Procedure, Guidance and Information Updated: July 2015 Page 1 of 61 CONTENTS 1. Introduction 5 2. Legal Context 5 3. Subject Access Request to Personal Records Guidance 6 Guidance

More information

Hardwick Clinical Commissioning Group AGREEMENT FOR THE JOINT HANDLING OF HEALTH AND SOCIAL CARE COMPLAINTS

Hardwick Clinical Commissioning Group AGREEMENT FOR THE JOINT HANDLING OF HEALTH AND SOCIAL CARE COMPLAINTS Hardwick Clinical Commissioning Group AGREEMENT FOR THE JOINT HANDLING OF HEALTH AND SOCIAL CARE COMPLAINTS Agreement for the joint handling of health and social care Name / Title Summary Agreement for

More information

NHS Commissioning Board: Information governance policy

NHS Commissioning Board: Information governance policy NHS Commissioning Board: Information governance policy DOCUMENT STATUS: To be approved / Approved DOCUMENT RATIFIED BY: DATE ISSUED: October 2012 DATE TO BE REVIEWED: April 2013 2 AMENDMENT HISTORY: VERSION

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY Directorate of Performance Assurance INFORMATION GOVERNANCE POLICY Reference: DCP074 Version: 2.5 This version issued: 27/03/15 Result of last review: Minor changes Date approved by owner (if applicable):

More information

Record Management Policy

Record Management Policy Record Management Policy Author: Kate Ayres, Governance Facilitator Owner: Fiona Jamieson, Assistant Director of Healthcare Governance Publisher: Compliance Unit Date of first issue: March 2006 Version:

More information

Job application guidance notes

Job application guidance notes James Lloyd Human Resources Section name Job application guidance notes Thank you for your interest in working at University of Reading. We want you to have the best possible chance of finding the right

More information

Barnsley Clinical Commissioning Group. Information Governance Policy and Management Framework

Barnsley Clinical Commissioning Group. Information Governance Policy and Management Framework Putting Barnsley People First Barnsley Clinical Commissioning Group Information Governance Policy and Management Framework Version: 1.1 Approved By: Governing Body Date Approved: 16 January 2014 Name of

More information

Surviving Spouse or Partner Pension application information (Issued under sections 27, 67 and 213 of the Veterans Support Act 2014)

Surviving Spouse or Partner Pension application information (Issued under sections 27, 67 and 213 of the Veterans Support Act 2014) Surviving Spouse or Partner Pension application information (Issued under sections 27, 67 and 213 of the Veterans Support Act 2014) Please read before you complete this form Eligibility (sections 66-67,

More information

Application form. Personal Details. Nationality

Application form. Personal Details. Nationality Please complete this form answering all questions to the best of your ability. Ensure that you sign and date all sections where this is requested. Failure to comply with these instructions could lead to

More information

FORM A. Application for Direct Payment of Medical Expenses on Drugs Provided by the Hospital Authority. in accordance with CSB Circular No.

FORM A. Application for Direct Payment of Medical Expenses on Drugs Provided by the Hospital Authority. in accordance with CSB Circular No. Restricted (Staff) FORM A Application for Direct Payment of Medical Expenses on Drugs Provided by the Hospital Authority in accordance with CSB Circular No. 2/2013 (Applicants should read CSB Circular

More information

Please find enclosed an application form for the registration of a Motor Salvage Operator.

Please find enclosed an application form for the registration of a Motor Salvage Operator. Licensing Service (01582) 546040 lbcerlicensing@luton.gov.uk CG/APP/REQ SRU/SERVICE REQUEST NUMBER Date as postmark Dear NAME, MOTOR SALVAGE OPERATORS REGISTRATION APPLICATION Please find enclosed an application

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Version: 3.2 Authorisation Committee: Date of Authorisation: May 2014 Ratification Committee Level 1 documents): Date of Ratification Level 1 documents): Signature of ratifying

More information

Subject Access Request (SAR) Form

Subject Access Request (SAR) Form Subject Access Request (SAR) Form Introduction Use this form to request your own data directly from Sovereign Housing Association Limited or to request data on behalf of someone else. Where the data requested

More information

CONTRACTS REVIEW FOR INFORMATION GOVERNANCE COMPLIANCE PROCEDURE

CONTRACTS REVIEW FOR INFORMATION GOVERNANCE COMPLIANCE PROCEDURE This document is uncontrolled once printed. Please check on the CCG s Intranet site for the most up to date version CONTRACTS REVIEW FOR INFORMATION GOVERNANCE COMPLIANCE PROCEDURE Document Title: Contracts

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Intellectual Property (IP), Revenue Sharing & Equity Policy

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Intellectual Property (IP), Revenue Sharing & Equity Policy The Newcastle upon Tyne Hospitals NHS Foundation Trust Intellectual Property (IP), Revenue Sharing & Equity Policy Effective Date: April 2011 Review Date: April 2012 1. Introduction This policy is in line

More information

Version Number Date Issued Review Date V1 25/01/2013 25/01/2013 25/01/2014. NHS North of Tyne Information Governance Manager Consultation

Version Number Date Issued Review Date V1 25/01/2013 25/01/2013 25/01/2014. NHS North of Tyne Information Governance Manager Consultation Northumberland, Newcastle North and East, Newcastle West, Gateshead, South Tyneside, Sunderland, North Durham, Durham Dales, Easington and Sedgefield, Darlington, Hartlepool and Stockton on Tees and South

More information

Access to personal information held about you

Access to personal information held about you Access to personal information held about you Policy Document This document applies to anyone requesting personal information NHS Ayrshire & Arran holds about them. Version 01.0 Author: SAR SLWG Review

More information

All CCG staff. This policy is due for review on the latest date shown above. After this date, policy and process documents may become invalid.

All CCG staff. This policy is due for review on the latest date shown above. After this date, policy and process documents may become invalid. Policy Type Information Governance Corporate Standing Operating Procedure Human Resources X Policy Name CCG IG03 Information Governance & Information Risk Policy Status Committee approved by Final Governance,

More information

Grievance and Disputes Policy and Procedure. Document Title. Date Issued/Approved: 10 August 2010. Date Valid From: 21 December 2015

Grievance and Disputes Policy and Procedure. Document Title. Date Issued/Approved: 10 August 2010. Date Valid From: 21 December 2015 POLICY UNDER REVIEW Please note that this policy is under review. It does, however, remain current Trust policy subject to any recent legislative changes, national policy instruction (NHS or Department

More information

Information Governance Policy

Information Governance Policy Information Governance Policy Policy Summary This policy outlines the organisation s approach to the management of Information Governance and information handling. It explains the accountability and reporting

More information

NHS Scotland Application Form

NHS Scotland Application Form Candidate identification number (office use only): Please ensure you complete the application form in full as we cannot accept CVs. Please complete with black ink and block capitals. This form will be

More information

CORPORATE POLICY & PROCEDURE NO. 7 INFORMATION GOVERNANCE POLICY. December 2014

CORPORATE POLICY & PROCEDURE NO. 7 INFORMATION GOVERNANCE POLICY. December 2014 CORPORATE POLICY & PROCEDURE NO. 7 INFORMATION GOVERNANCE POLICY December 2014 DOCUMENT INFORMATION Author: Barbara Sansom Information Governance Manager Equality Impact Assessment Consultation & Approval

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Employment Policies and Procedures. Electronic Rostering and Attendance (ERA)

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Employment Policies and Procedures. Electronic Rostering and Attendance (ERA) The Newcastle upon Tyne Hospitals NHS Foundation Trust Employment Policies and Procedures Electronic Rostering and Attendance (ERA) Version No.: 2.0 Effective Date: 30 May 2014 Expiry Date: 30 November

More information

MENTAL HEALTH ACT 1983 SECTION 17 LEAVE OF ABSENCE

MENTAL HEALTH ACT 1983 SECTION 17 LEAVE OF ABSENCE MENTAL HEALTH ACT 1983 SECTION 17 LEAVE OF ABSENCE Policy Details NHFT document reference CLP 025 Version Final 30/4/2013 Date Ratified 03.09.2013 Ratified by Trust Policy Board / Board of Directors Implementation

More information

Terminal Illness benefit applications with OnePath Life Limited Information guide

Terminal Illness benefit applications with OnePath Life Limited Information guide Terminal Illness benefit applications with OnePath Life Limited Information guide Group Risk Insurance Claims Phone 1800 648 921 Fax 02 9234 8970 Email group.claims@onepath.com.au Website onepath.com.au

More information

Data Protection Policy

Data Protection Policy Issue Date: June 2014 Document Number: POL_1006 Prepared by: Information Governance Senior Manager Insert heading depending on Insert line heading length; please depending delete other on line length;

More information

A GUIDE TO COMPLETING THE JOB APPLICATION FORM

A GUIDE TO COMPLETING THE JOB APPLICATION FORM A GUIDE TO COMPLETING THE JOB APPLICATION FORM INTRODUCTION Your application form will play a vital role in determining whether you will be invited to take part in the selection process at Dwr Cymru Welsh

More information

Scottish Rowing Data Protection Policy

Scottish Rowing Data Protection Policy Revision Approved by the Board August 2010 1. Introduction As individuals, we want to know that personal information about ourselves is handled properly, and we and others have specific rights in this

More information

RISK MANAGEMENT STRATEGY 2014-17

RISK MANAGEMENT STRATEGY 2014-17 RISK MANAGEMENT STRATEGY 2014-17 DOCUMENT NO: Lead author/initiator(s): Contact email address: Developed by: Approved by: DN128 Head of Quality Performance Julia.sirett@ccs.nhs.uk Quality Performance Team

More information

DEFERRED PAYMENT AGREEMENT. Information Pack for our service users and their families or representatives

DEFERRED PAYMENT AGREEMENT. Information Pack for our service users and their families or representatives 12 WEEK PROPERTY DISREGARD PERIOD AND THE DEFERRED PAYMENT AGREEMENT Information Pack for our service users and their families or representatives What is the 12 week Property Disregard Period? The Council

More information

Claims Management Policy

Claims Management Policy Claims Management Policy April 2015 Author: Responsibility: Janet Young, Governance & Risk Manager All Staff should adhere to this policy Effective Date: April 2015 Review Date: April 2017 Reviewing/Endorsing

More information

CCG: IG06: Records Management Policy and Strategy

CCG: IG06: Records Management Policy and Strategy Corporate CCG: IG06: Records Management Policy and Strategy Version Number Date Issued Review Date V3 08/01/2016 01/01/2018 Prepared By: Consultation Process: Senior Governance Manager, NECS CCG Head of

More information

PERSONAL DATA (PRIVACY) ORDINANCE DATA ACCESS REQUEST FORM

PERSONAL DATA (PRIVACY) ORDINANCE DATA ACCESS REQUEST FORM PERSONAL DATA (PRIVACY) ORDINANCE DATA ACCESS REQUEST FORM Important Notice to Requestor 1. Please read this Form and the footnotes carefully before completing this Form. Where this Form contains a summary

More information

DATA PROTECTION POLICY

DATA PROTECTION POLICY DATA PROTECTION POLICY Document Management: Date Policy Approved: 29 April 2015 Date Amended: Next Review Date: April 2017 Version: 1 Approving Body: Resources Committee 1 1. Introduction The Data Protection

More information

Data Protection Policy

Data Protection Policy London Borough of Enfield Data Protection Policy Author Mohi Nowaz Classification UNCLASSIFIED Date of First Issue 10/08/2012 Owner IGB Issue Status DRAFT Date of Latest Re-Issue 12/09/2012 Version 0.6

More information

Concerns and Complaints Policy and Procedure

Concerns and Complaints Policy and Procedure Concerns and Complaints Policy and Procedure This policy and procedures may evoke safeguarding adults concerns and as such please refer to the Safeguarding Adults Policy or contact the Trust Safeguarding

More information

Application for a Scrap Metal Licence

Application for a Scrap Metal Licence Application for a Scrap Metal Licence SECTION 1. TYPE OF APPLICATION (For all applicants) Please indicate the type of licence you are applying for (please tick): A site licence A collector s licence Are

More information