TENDER FOR SITC of VOICE COMMUNICATION SYSTEM AT DELHI & KOLKATA AIRPORTS

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1 Tender Fees: Rs. [1705/-] AIRPORTS AUTHORITY OF INDIA RAJIV GANDHI BHAWAN, SAFDARJUNG AIRPORT, NEW DELHI TENDER FOR SITC of VOICE COMMUNICATION SYSTEM AT DELHI & KOLKATA AIRPORTS Tender No: (CNS-P)-05/ Name and Address of Bidder :... Date of upload to AAI portal :... AAICHQ, RGB, SAP, New Delhi - 3 Page 1 of 128

2 CONTENTS (This document must be uploaded along with the Technical Bid duly signed on each page as a proof of reading along with all corrigendum) Page 2 of 128

3 CONTENTS S.No. ITEM Page No. 1. Notice Inviting Tender (Press) Notice Inviting Tender (AAI Website) Section-D General Information & Guidelines (Section - A) Terms & Conditions (Section - B) Operational & Technical Requirements (Section - C) Price Schedule (Annexure - IA) Instructions to fill Price schedule (Annexure-IB) Comprehensive List of spares (Annexure - 2) Consignee Details (Annexure - III) Performa for Performance Bank Guarantee (Annexure-IV) Format for submission of "Eligibility Requirements and Undertaking" (Annexure-V) Performa for EMD- Bank Guarantee (Annexure-VI) UPS Configuration (Annexure-VII) Proforma for Integrity Pact (Annexure-VIII) Page 3 of 128

4 NOTICE INVITING TENDER (PRESS) AIRPORTS AUTHORITY OF INDIA Notice Inviting Tender (Global) AIRPORTS AUTHORITY OF INDIA Tender No: (CNS-P) Tenders are invited by Executive Director (CNS-Planning) on behalf of Chairman, Airports Authority of India (AAI) for Supply, Installation, Testing and Commissioning of Voice Communication System at Delhi and Kolkata Airport at an estimated cost of Crore. Last date of submission of tender is 10th April For other details please visit our Website Executive Director, (CNS-Planning) Page 4 of 128

5 TENDER NO. (CNS-P)-05 / Tenders are invited by Executive Director (CNS-Planning) on behalf of Chairman, AAI from the eligible bidders for the works as detailed below. 1. Details of works : SITC of Voice Communication & Control System for Delhi and Kolkata 2. Estimated Cost : Rs Crore 3. Earnest Money Deposit (EMD) : Rs Lakhs or USD Eligibility Criteria : (Ex Rate 1USD= Rs as on ) 4.1 The bidder should be Original Equipment Manufacturer (OEM) or its authorized representative or System Integrator (SI) In the case of authorized representative of OEM, credentials (financial turnover & experience as mentioned below) of bidder only will be considered for evaluating eligibility criteria In case of authorized representative, current authorization from OEM authorizing the bidder as its authorized representative for this tender shall be submitted In case of System Integrator, current authorization from OEM authorizing the bidder as its authorized representative for this tender shall be submitted In case of OEM, Proof of being Original Equipment Manufacturer (OEM) shall be submitted Bidder shall obtain certificate from OEM/undertaking from the respective OEM(s) to ensure availability of spares component for entire life of the item (estimated to be 10 years) Bidder firm shall submit an undertaking stating its firm or its partners or its Directors have not been black listed or any case is pending or any complaint regarding irregularities is pending, in India or abroad, by any global international body like World Bank/International Monetary Fund/ World health Organization etc.., or any Indian State/Central Governments Departments or Public Sector Undertaking of India System Integrator firm is one who sources sub-systems from one or more OEM(s) firms and integrates the same with its own manufacturing/developing subsystem(s), to supply fully functional system as per prescribed specifications. Current Authorization of OEM firm authorizing the bidder firm for its product(s), spare, sales and service shall be presented by the bidder firm. 4.2 Annualized average financial turnover: Bidder should have annualized average financial turnover of at least Rs.6.66 Crores or equivalent during last three financial years, ending 31 st March or 31 st December of previous year, as per practice prevailing in the country of the bidder. As a proof of financial turnover, copy of abridged Balance Sheet along with Profit & Loss account of the bidder for last three years should be submitted. Page 5 of 128

6 4.3 Experience: The bidder should have successfully executed Supply, Installation, Testing and Commissioning (SITC) of Voice Communication and Control system(vccs) ( TDM or IP Based) and meeting any one of the following six criteria during last seven years. a1. One order of value not less than Rs crores for SITC of VCCS (TDM or IP Based) at any Airport. a2. Two orders each of value not less than Rs crores for SITC of VCCS ( TDM or IP Based) at Airports. a3. Three orders each of value not less than Rs.8.88 crores for SITC of VCCS ( TDM or IP Based) at Airports. a4. One order for the SITC of VCCS(IP Based) having not less than 30 number of controller working positions. a5. Two orders each for the SITC of VCCS(IP Based) having not less than 20 number of Controller working positions. a6.three orders each for the SITC of VCCS(IP Based) having not less than 10 number of Controller working positions Performance/Experience Certificate: Bidder must submit performance/experience certificate in respect of the works claimed against experience as mentioned under Para These certificates should be issued by the end ANSP (Aeronautical Navigational Service Provider) for whom the works have been carried out and endorsed by the bidder. Such performance/experience certificates should clearly indicate the following: a) Order No. & Date b) Value of Order c) Scope of work including no. of CWP. d) Order completion date. e) That the supplied & installed systems have performed satisfactorily after commissioning The bidder should have successfully supplied an IP-based system with radio resource for switching radio channels which is at least fully tested by the end user for its operational requirements/in operation at one location and a certificate in support of this should be submitted. Page 6 of 128

7 4.4 The scope of works in respect of works claimed against Para 4.3 above, should be substantiated by submission of appropriate documentation such as relevant portion of the contract. 4.5 The bidder (in case of Indian bidder only) should have valid PAN/VAT/Sales Tax/ Service Tax registration. 4.6 Overseas bidder shall submit the Permanent Account Number (PAN) within 30 days of award of contract. 4.7 Date of publishing of NIT in press will be taken as reference for assessing the eligibility criteria. 4.8 The tender for the offered system cannot be submitted both by the OEM and its authorized representative or System Integrator. In such case, the application of OEM alone will be considered and the tender of the authorized representative and System Integrator will be rejected. 4.9 The bidder as authorized representative can participate on behalf of only one OEM An agent of the foreign firms can submit tender document on behalf of their Principal/OEM/, on submission of authorization certificate. However, tender document shall be digitally signed/ signed only by the Principal/OEM/ & not by the agent Foreign Firms shall enclose all details of their Indian agents/firms/representatives details. 5. Concessions to the bidders registered with NSIC, shall be applicable as per the directives of Govt. of India. 6. Purchase preference to Central Public Sector Undertaking shall be applicable as per the directives of Govt. of India prevalent on the date of acceptance. 7. The tender processing fee shall be Rs.2500/- (Rupees Two thousand Seven hundred five only) and will be non-refundable. Tender processing fee shall be paid to AAI, on-line after registration. Bidders shall be allowed to register, login to AAI's e-procurement portal and down load tender document, free of cost. However bidders shall be allowed to submit their tender, both Technical & Financial bids only after paying Tender Processing fee online through HDFC bank payment gateway. 8 E- Tendering Procedure 1. Java: To view some of the components, you need to install Java Internet component from 2. Proxy: If you are unable to access AAI e-procurement site or Bid Documents, check if you are using proxy to connect to internet or if your PC is behind any firewall. Contact your Page 7 of 128

8 system administrator to enable connectivity. Please note that standard Port for HTTPS (443) connectivity should be enabled on your proxy/firewall. Dial-up internet connectivity without Proxy settings is another option. 3. Pop-ups: Pop-ups should be enabled on AAI e-procurement URL and Bid Documents URLs. This is required to view tender documents. 4. Active-x controls: Maintain the settings as described in Internet Explorer settings document to enable digital signature signing and verification. Parameter Allow Scrip lets Enable Automatic prompting for ActiveX controls Enable Binary and script behaviors Enable Download signed ActiveX controls Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked Enable as safe Run ActiveX controls and plug-ins Enable Script ActiveX controls marked safe for Enable Scripting Use Pop-up Blocker Disable Value 8.2. E-Tendering Participation Requirements: Vendors are required to carry out the following activities: Registration: Registration shall be on AAI's e-procurement Portal free of cost, at or (E-Tender) Login id: Bidder shall click 'Apply for Access Authentication' and fill in details. On saving the details, a password for the registered bidder shall be generated by the system and the password shall be sent to the bidder's id which was filled in during registration. On receipt of , the login id is ready with the bidder to proceed further General guidelines for bidders: General guide lines for bidders to proceed further in the tender process are available in the AAI's e-procurement portal under Self Help Files Tab. Bidders shall go through the guidelines before submitting their bids on-line Digital Certificates: Page 8 of 128

9 a. For encryption and online submission of Bids, the bidder should have a legally valid Class III digital certificate as per Indian IT Act from the licensed Certifying Authorities operating under the Root Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India. The details can be seen by visiting the link Links of some of the digital certificate providers are given below b. For additional guidelines on digital certificates, click DC Guidelines c. Bidders may please note that newly issued digital signatures take 24 hours for activation from the issuing authority On-line E-Tendering: For all AAI tenders hosted on AAI e-procurement site, the Financial Bid and Technical Bids shall be submitted on-line only. However, documents which have to be submitted in originals like EMD and any other documents mentioned in the tender documents have to be submitted offline as advised in this tender document. On-Line Training & technical assistance for interested bidders shall be available as follows: Bidder's training support system : Detailed information in this regard have been provided to the bidders at AAI's e-procurement Portal under the Self Help Tab. Demo training is also available on AAI e-tender portal For any technical assistance bidders may contact as mentioned below : For any technical assistance with regard to the functioning of the portal the bidders as well as AAI users may contact according to the escalation matrix as mentioned below : Sl. no. Timings Between (08:00-19:00Hrs) # From Till Help Desk Number Escalation Matrix address 1. 08:00 Hrs 19:00 Hrs Ext-3512, Mr Mukesh Kumar Manager(IT) 3. Mr A. K. Sharma JointGeneral Manager(IT) , Ext-3505 After 4 hours of issue e-sap1@aai.aero etendersupport@aai.aero After 12 hours aniruddhasharma@aai.a ero 4. General Manager(IT) After 24 hours gmit@aai.aero Page 9 of 128

10 8.4.2 The above mentioned help desk numbers are intended only for queries related to the issues on e-tendering portal and help needed on the operation of the portal. For queries related to the tenders published on the portal, bidders are advised to contact concerned Bid Manager from AAI. 9. Tender document 9.1. The tender document consists of three sections. The bidder shall go through all these sections ( Section A- General Information Guidelines: Section B- Terms & Conditions: Section C:Technical & Operational requirements ) of the tender document and shall comply with each clause of all the three sections Bidders willing to participate may download the digitally signed tender document on-line from AAI's e-procurement portal at and submit digitally counter signed tender document on-line at the same portal The instructions in the tender document are binding on the bidder and submission of the tender shall imply unconditional acceptance of all the terms and conditions by the bidder Schedule of Important Activities. Activity Last Date & Time for response to bidders' queries by AAI Last Date for download of tender document Last Date for submission of PQQ, Technical and Price bids Date of opening of pre-qualification bid Opening of Technical bids Opening of Price bids Date & Time 2 nd April 2013, 1700 Hrs 3 rd April 2013, 1700 Hrs 10 th April 2013,1400 Hrs 10 th April Hrs Will be notified Will be notified Bidder shall upload tender on AAI E-Portal well in advance i.e 24 hrs before scheduled closing time of bid submission to avoid last minute hassles. AAI shall not entertain any queries on such subject after last date of downloading tender document i.e 3 rd April Date of acceptance and opening of tender can be extended on sole discretion of Executive Director (CNS-P). 10. Amendment to Tender document 10.1 At any time, prior to scheduled date of submission of bids, AAI if it deems appropriate to revise any part of this tender or to issue additional data to clarify and interpretation of provisions of this tender, it may issue addendum / corrigendum to this tender. Any such addendum / corrigendum shall be deemed to be incorporated by this reference into this tender and binding on the bidders. Addendum / corrigendum will be notified through AAI's e-procurement portal at Page 10 of 128

11 11. Clarifications of Bid Documents 12. Bidder, requiring any clarification of the tender Document, may submit their clarifications, if any, through provision of AAI's e-procurement Portal at the document type for quries shall be in Microsoft=-Excel Name of the Bidder: S.No. Section No. Page no. in Para/Clause No. Existing provision clause in Clarification on sought Request for clarifications received from bidders shall be responded by AAI till the schedule indicated in para.9.3 above or as extended thereto by AAI. Replies to Clarifications by AAI will be uploaded through AAI's e-procurement Portal. The bidders are advised to visit AAI's e-procurement portal at regularly. Request for clarifications received through /Fax or letter shall not be considered. Clarifications and other documents, if and when issued by AAI, shall be in relation to the tender and hence shall be treated as their extension. AAI makes no representation or warranty as to the completeness or accuracy of any response, nor does AAI undertake to answer all the queries that have been posted by the Bidders. In order to provide reasonable time to bidders to take the amendments into account for preparing their bids, AAI may, at its discretion, extend the deadline for the submission of bids suitably. Bidders shall upload their bid well in advance to avoid any last minute problem, however bidders can modify their bid till the last date and time of bid submission date and time as mentioned in para 9.3 above. 13. PRE-BID CONFERENCE 14. AAI shall hold pre-bid conference with bidders on as per the above schedule or as extended if any, in the office of Executive Director (CNS-P), Airports Authority of India Rajiv Gandhi Bhawan New delhi so as to discuss all queries/clarifications received from the bidders related to this tender. 15. Please note that in order to participate in the pre-bid meeting,that tender documents must be purchased on-line by the bidders. Bidders must have to produce the proof of payment made on-line for download of tender document, during pre-bid conference. 16. Bidders must ensure that the points on which clarifications are required by them have already been submitted to AAI in advance through e-tender portal as per the above schedule. Page 11 of 128

12 12. Each Tender -Bid accompany the earnest money deposit, in the form of Demand Draft /Pay Order in Rs lakhs (Rs. Forty four lakhs forty two thousand only or USD in favour of "Airports Authority of India" payable at New Delhi from a Nationalized / Scheduled bank. OR 12.1 "EMD Bank Guarantee" from a Nationalized/Scheduled Bank (as per RBI Schedule) having office in India, in the prescribed Performa as per Annexure VI 12.2 Authorized Partners/agents/representatives in India of foreign bidder firm can also submit EMD in Indian Rupees / US Dollars on behalf of their Foreign Principal bidders Tenders not accompanied by the requisite EMD and Tender Fee shall be summarily rejected. EMD shall be submitted in person to the office of Executive Director (CNS-P), R.G. Bhawan, New Delhi Scanned copy of performance Bank Guarantee or Demand Draft towards EMD shall be uploaded along with "PQQ" documents. 13. EMD Bank Guarantee : a. EMD Bank Guarantee shall be valid for a period of six months from the notified date of opening of the tender without any conditions by the bidder. In case of any extension of tender opening date, bidder shall arrange to extend validity of such EMD Bank Guarantee, suitably, within two weeks. b. Bidder shall provide name, designation, address, Fax & phone of the bank issuing BG for confirmation purpose. c. Bidder firm shall not change or alter or modify, in any way, the language / contents of Annexure V (Performa for submitting Eligibility requirements and Undertaking) & Annexure VI (EMD Bank Guarantee). d. Any bid submitted with changed or altered or modified language /contents of the said Annexure IV, V & VI then the Bid of the firm may be liable to be rejected. e. No interest or any other expenses, whatsoever, shall be payable by AAI on the EMD in any manner. Generally EMD in form of DD/Pay order in USD shall be en-cashed. f. EMD Bank Guarantee shall be valid for a period of six months from the notified date of opening of the tender without any conditions by the bidder. In case of any extension of tender opening date, bidder shall arrange to extend validity of such EMD Bank Guarantee, suitably, within two weeks. g. Bidder shall provide name, designation, address, Fax & phone of the bank issuing BG for confirmation purpose. h. Bidder firm shall not change or alter or modify, in any way, the language / contents of Annexure V (Performa for submitting Eligibility requirements and Undertaking) & Annexure VI (EMD Bank Guarantee). i. Any bid submitted with changed or altered or modified language /contents of the said Annexure IV, V & VI then the Bid of the firm may be liable to be rejected. j. No interest or any other expenses, whatsoever, shall be payable by AAI on the EMD in any manner. Page 12 of 128

13 k. Generally EMD in form of DD/Pay order in USD shall be en-cashed by AAI after converting it in to equivalent INR at the conversion rate applicable on the date of encashing the EMD. 14. Composition of Bids and General Guidelines for bid process 14.1 Bidders shall up-load/submit their bids as per scheduled date & time through AAI's e- Procurement portal at only. AAI's e-procurement system shall not allow bidders to submit their tender, after the scheduled date & time. Bidders shall submit tender before the deadline specified in Para.9.3 of this tender document. The Technical bids and the Financial bids will be opened online by AAI at the time and date to be notified by AAI to qualified bidders. All the Statements, documents, certificates etc., uploaded by the bidders shall be downloaded and verified for PQQ, technical evaluation. The clarifications, particulars, if any, required from the bidders, will be obtained through query provision available in AAI's e- Procurement portal. The result of Technical bid & Financial bid evaluations shall be displayed on AAI's e-procurement portal and shall be visible to all the bidders who participated in this Tender. 15. On-line E-Tendering General Guidelines i. System shall not permit upload of bids after the scheduled time of submission. ii. The bidder may correct, modify or withdraw his bid after submission but prior to scheduled last date & time of submission of bids as mentioned in para 9.3 above.. iii. Subject to Clause "ii" above, no bid shall be modified subsequent to the schedule time of submission of bids. iv. To assist in the examination, evaluation and comparison of bids AAI may, at its discretion ask the bidder for the clarification / confirmation of compliance of its bid. The request for clarification / confirmation of compliance and the response shall be through query provision available in AAI E-Tendering portal. v. Bidders may submit their response to AAI queries through provision of AAI E-Tendering Portal Only vi. No post bid clarification / confirmation of compliance at the initiative of the bidder shall be entertained. vii. Bidder should not upload the file capacity of more than 10 MB in one file. If total capacity of file size is more than 10 MB then the files should be break in to less than 10 MB and uploaded. Zipping of file shall be avoided. vii. The bid uploaded on AAI E-Tender portal will only be considered for evaluation. Page 13 of 128

14 16. Address for Correspondence 16.1 All completed tender documents for verification and enquiries regarding clarification/interpretation in connection with this tender, other than e-tendering procedures & Technical support, shall be addressed to: Executive Director(CNS-P) Airports Authority of India Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi Fax: edcnsp@aai.aero 17. AAI reserves the right to accept or reject any or all applications without assigning any reasons. AAI reserves the right to call off process of short-listing of bidders at any stage without assigning any reason. 18. AAI shall not be responsible for delay/loss/non-receipt of application/tender document sent by post or if bidder fail to upload the Tender in time. Executive Director,(CNS-Planning) Airports Authority of India Page 14 of 128

15 SECTION - A : GENERAL INFORMATION AND GUIDELINES 1. Purpose and Scope of Tender Document 1.1. This tender sets out the terms and conditions, general, operational and qualitative requirements to be met for SITC of Voice Communication and Control system at Consignee Airport as per specifications given in Section- C of the tender Document This tender document includes requirements in respect of description of SITC of Voice Communication and Control system and its technical specifications and required support services etc The bidder shall assume complete responsibility for the design and performance of Voice Communication and Control system to satisfy all technical and functional requirements as described in this tender 1.4. The tender must be valid for a minimum of 180 days from the date following the date of opening of tender document (PQQ). 2. Tender Document: 2.1. The tender document consists of three Sections. The bidder should go through all these sections (Section-A - General Information and Guidelines; Section-B - Terms & Conditions; Section-C - Operational & Technical Requirements) of the tender document and must comply with each clause of all the three sections The instructions given in the tender document are binding on the bidder and submission of the tender will imply unconditional acceptance of all the terms & conditions by the bidder Bidder may be required to have a demonstration of the product during technical evaluation process, wherein bidders will be asked to bring the system at an AAI airport and keep it for a period of at least 15 days for facilitating test and trial use by the Air Traffic Controllers. During this process technical evaluation team can also interact with the technical experts of the VCCS suppliers and seek clarification/demonstration on various tender specifications, if necessitated 2.4. Deviations, if any, from the laid down requirements/ specifications shall be brought out separately in the deviation sheets to be attached with Technical bid of the tender. The scanned copy of deviation sheet shall be uploaded along with the technical bid documents Each and every page of submitted tender document including technical documentation should be serially numbered & indexed. Page 15 of 128

16 3. Technical Literature & Brochures, Language 3.1. One set of scanned copy of complete technical documentation comprising of Operations, Installation and Maintenance manuals including detailed Part List of the equipment shall be up-loaded along with the technical bid. One set of hard copy & soft copy of complete technical documentation comprising of Operations, Installation and Maintenance manuals including detailed Part List of the equipment shall be submitted under sealed cover along with the technical bid to the office of Executive Director (CNS-P) Rajiv Gandhi Bhavan, New Delhi on or before the date of opening of PQQ as described in the tender. The maintenance manual should contain detailed sub system specifications, functional description, recommended maintenance schedule, test and adjustment procedures, circuit & layout diagrams of the equipment and other such information which helps in providing un-interrupted operation of the facility and should provide expected guidance to maintenance engineers in case of facility malfunctioning / break down. The language of all manuals, instructions, technical documentation etc. provided under this contract will be English The scanned copy uploaded on the e-tender portal shall be treated as master copy and will be referred during PQQ and Technical evaluation process As part of Technical Evaluation of the tenders, the compliance of the offered equipment to the specifications as stated in Section - C, shall be verified from the technical manuals and documentation of the equipment. 4. Address for Correspondence All completed tender documents and enquiries regarding clarification/interpretation should be uploaded on AAI e-tender portal before the date prescribed in Tender in Section-D para 9.3 and one hard copy shall be delivered at following address: Executive Director (CNS-Planning) Airports Authority of India, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi Fax: edcnspchqnad@aai.aero 5. Tendering Procedure 5.1. Tenders once uploaded shall be final and no amendment thereto shall be permitted after the submission date prescribed in Section-D para 9.3. One bidder shall submit only one tender Tender shall consist of three stages - Pre Qualification Qualifier (PQQ), Technical Bid & Financial Bid. The documents required for PQQ, Technical Bid and Financial Bid evaluation are listed hereunder. Page 16 of 128

17 5.3. Document required to be uploaded to evaluate Pre-Qualification Criteria (PQQ): Duly filled "Performa for submitting Tender" Unconditional acceptance of tender (Annexure - V) Details of Earnest Money Deposit (EMD) deposited as per Annexure-VI Valid Sales Tax Registration/Service Tax registration/vat certificate. (for Indian bidders) In case of OEM, Proof of being Original Equipment Manufacturer (OEM) In case of authorized representative of OEM OR System Integrator- current authorization from the OEM for this tender Bidder shall obtain certificate from OEM/undertaking from the respective OEM(s) to ensure availability of spares component for entire life of the item (estimated to be 10 years) Bidder firm shall up-load an undertaking stating its firm or its partners or its Directors have not been black listed or any case is pending or any complaint regarding irregularities is pending, in India or abroad, by any global international body like World Bank/International Monetary Fund/ World health Organization etc.., or any Indian State/Central Governments Departments or Public Sector Undertaking of India All the bidders shall provide the Permanent Account Number (PAN).Overseas bidder shall provide the PAN within 30 days of award of contract Foreign Firms shall upload all details of their Indian agents/firms/representatives Certified Testimonial / Certificates in support of Experience: Bidder must upload scanned copy of performance/experience certificate in respect of the works claimed by the bidder for meeting the eligibility criteria. These certificates should be issued by the end user agencies for whom the works have been carried out and endorsed by the bidder. Certified English translation shall be enclosed if language is other than English. Such performance/experience certificates should clearly indicate the following: i. Value of order or contract, ii. Scope of order or contract, iii. Order or Contract Number and Award date Page 17 of 128

18 iv. Order or Contract Completion date. v. That the supplied & installed systems have performed satisfactorily after commissioning Certified copies of abridged balance sheets along with profit & loss account of the firm (tenderer) in support of Annualized average financial turnover during last three financial years ending 31 st March or 31 st December of previous year, as per practice prevailing in the country of the firm (tenderer) Non submission of any of the aforesaid documents or, submission of any of the aforesaid documents in a manner which is in non conformance with the relevant clause of the tender document may result in rejection of tender submitted by the bidder Tenders shall deposit in person along with the EMD (in either Demand Draft or Bank Guarantee) on or before the last date of tender submission. There shall be no exemption to any bidder, on account of any reason/registration. Tenders not accompanied by the requisite valid EMD shall be rejected. Non submission of any of the aforesaid documents or, submission of any of the aforesaid documents in a manner which is in non conformance with the relevant clause of the tender document shall result in rejection of tenders One set of hard copy and soft copy of uploaded PQQ document in English language shall be submitted under sealed cover to the office of Executive Director (CNS-P) Rajiv Gandhi Bhavan, New Delhi on or before the date of opening of "PQQ" as described in the tender Scanned copy of "Technical Bid" shall be uploaded online of the following: Technical literature and brochure meeting requirements including drawings and sketches as in Section-C in English language Scanned copy of compliance statement for Section-A - General Information and Guidelines; Section-B - Terms & Conditions and Section-C - Operational & Technical Requirement, complete in all respect, duly signed and stamped by the bidder Deviations if any, from the laid down requirements of this tender shall be prepared indicating the para No. and page No. of the Tender Document in which the bidder prefers to have deviation shall be uploaded on line during technical bid submission to verify the compliance. Without such reference tender may not be considered for evaluation and is liable to be rejected Scanned Copy of Tender document in addition to above after endorsement (signing) by the bidder on each page. Page 18 of 128

19 Compliance statement for Section - C: 'Complied' or "Partial complied" 'Not complied' shall be given against each statement and specification of Operational & Technical Requirement and should be duly substantiated and supported by appropriate documentation of the product. Additionally, in Section-C (Operational & Technical Requirements), bidder is required to mention page and para no. of the documentation enclosed with the tender, in support of and to verify the compliance. Without such reference, tender may not be considered for evaluation and is liable to be rejected One set of hard copy and soft copy of manuals and technical documentation confirming to Section A - Para 3 of this tender- i.e. Technical literature and brochures, in English language shall be submitted under sealed cover along with the technical bid to the office of Executive Director (CNS-P) Rajiv Gandhi Bhavan, New Delhi on or before the date of opening of "PQQ" as described in the tender Detailed List of deliverables - (Bill Of Quantity) with Part No., Make & Model number of equipment and accessories offered - fully meeting the operational and technical requirement as spelt out in Section-C of tender shall be uploaded along with Technical bid, WITHOUT INDICATING THE PRICE.. The above detailed list of deliverables should also be submitted along with the Technical Bid in sealed cover, however, the enclosure with Technical Bid shall be unpriced Comprehensive list of spares, WITHOUT INDICATING THE PRICE in a format prescribed Annexure Terms and conditions if any, related to Price Bid. Original documents of financial bids or any other document containing financial terms shall not submitted as hard copy to AAI in any case Non submission of any of the aforesaid documents or, submission of any of the aforesaid documents in a manner which is in non conformance with the relevant clause of the tender document may result in rejection of tender Original documents submitted online at AAI e-portal during technical bid submission shall only be accepted for verification as per para above "Financial Bid" shall be filled as per the guidelines given on E-Portal : The pricing schedule document as per format given shall be filled as per instruction given in E-portal and in Annexure-1A The prices quoted by the bidder shall remain firm during the entire period of contract and shall not be subject to variation on any account. Page 19 of 128

20 Tenders, in which any of the particulars and prescribed information is missing or are incomplete, in any respect and/or prescribed conditions are not fulfilled, shall be considered non responsive and are liable to be rejected The pricing schedule of comprehensive list of Spares hall be submitted in sealed cover in the office of Executive Director (CNS-P), Rajiv Gandhi Bhavan, New Delhi on the date and time of opening of Financial bid. These prices shall be valid for three years after expiry of warranty. Bidder should insure the availability of spares till the life time of equipment/system. Bidder has to intimate the obsolesce of spares well in advance so that AAI will keep sufficient number of spares in stock to maintain the system for the life span of equipment/system Pricing details of line item such as others etc, quoted in financial bid if any shall be submitted in form of hard copy in a sealed cover along with other document mentioned at para 5.7 below Scanned copy of rate of Statutory taxes shall be uploaded along with Spares cost. 5.6 Envelopes containing "PQQ" Documents & Technical Bid documents along with bill of material and deviation sheet if any shall be submitted on or before the date of opening "PQQ" in two SEPARATE SEALED ENVELOPES, appropriately indicating on top the Tender No., 1. "PQQ" BID 2. "TECHNICAL BID" 5.7 Comprehensive list of spares indicating cost of spares and rate of Statutory Taxes and other documents as listed in para 5.5 above shall be submitted in a sealed cover on the day of opening of financial bid. 5.8 F Following shall be indicated on the top of Sealed "PQQ", "Technical Bid" and " Financial Bid" cover : TENDER FOR : SITC of Voice Communication and Control System for Delhi and Kolkata airports TENDER NO. : (CNS-P)-29 / Submitted to : Executive Director (CNS-Planning) AAI CHQ, First Floor, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi Page 20 of 128

21 Tender submitted by :Name of Bidder : Full Address : Telephone : Fax : Bidder Represented by : 6.0 Bid Opening and Evaluation 6.1 Opening of pre-qualification bid (PQQ) : AAI shall open PQQ Bids as per scheduled Tender Opening Date and Time. Authorized representatives of AAI shall download all the up-loaded documents against "PQQ" and evaluate bids for Pre- qualification. Bidders may remain present at the venue i.e. AAI's premises during the opening of "PQQ" or Bidders can monitor the "PQQ" opening process On-line PQQ-Eligibility criteria & EMD will be opened on the designated date of opening of Tender. The eligible bidders only be considered for evaluation of Technical bid. 6.2 Opening of Technical Bids AAI will inform the schedule date and time of opening of Technical bid to qualified bidders. Bidders may remain present at the venue i.e. AAI's premises during the opening of Technical bid or Bidders can monitor the "Technical Bid" opening process On-line Evaluation of Technical bid 6.4. AAI shall evaluate the bids to determine whether they are complete and the bids are in order The objective of the evaluation is to select a bidder that can provide the desired service with maximum efficiency and quality and meeting the Technical requirements defined in Section "C" AAI will determine the substantial responsiveness of each bid to the Bid documents. For purposes of these clauses, a substantially responsive bid is one which conforms, to all the terms and conditions of the Bid Documents without material deviations. AAI's determination of bid's responsiveness is to be based on the contents of the bid itself without recourse to extrinsic evidence. A bid determined as substantially nonresponsive will be rejected by AAI The tenders received and accepted shall be evaluated by AAI to ascertain the complete scope contained in the tender document. Page 21 of 128

22 6.8. In the evaluation of tenders, the overall quality and economy of the system offered shall be kept in view. Such offers which necessitate, additional expenditure required to be made by AAI shall have to be loaded to make the offer compatible with the tender document requirement Tenders meeting Technical bid criteria as specified herein shall only be informed and considered for opening and evaluation of Financial bid. However, tenders not meeting Technical bid criteria shall be informed for not meeting the technical bid criteria To shortlist technically qualified bidders, Technical bid shall be scrutinized by AAI to ensure whether the same are in conformity to Technical & Operational Requirement. Bidders shall provide complete information to substantiate compliance of the technical specification listed in the tender. In case of incomplete compliance statement or inadequate information, tenders shall be finalised on the basis of the information available. It shall, therefore, be in the bidders' interest to give complete and comprehensive technical particulars while submitting the bid AAI may seek clarification on technical details or any other information deemed necessary. Such queries raised on-line on AAI's e-procurement portal shall be replied on-line positively by the bidder, within the time specified, failing which the evaluation shall be done on the basis of the information available At no cost to AAI, as a part of Technical Evaluation, bidders participating in this tender may be required to demonstrate operational and technical requirements or specifications, at a location considered fit by bidder in consultation with AAI The bidder shall not make any 'suo-moto' changes in the drawings/specifications/designs etc. However, in case it becomes necessary for the bidder to make any changes in their original price as listed in the Price Bid of the tender on account of technical clarification, deviations, etc. in response to the queries raised by AAI which result in change in scope of work defined in Tender to bring the equipment up to the requirements, such price adjustment/revision should be sent in a separate sealed cover duly super-scribed as: "PRICE ADJUSTMENT TO PRICE BID. REVISED PRICE AGAINST TENDER NO AND RELEVANT TO THE TECHNICAL PARTICULARS AS CONTAINED IN THE LETTER NO... DATED... " Such adjustments shall be allowed to all the bidders. However such price bid adjustments shall not be allowed to those bidders who on account of response to technical clarification / the queries raised by AAI bring the equipment up to the requirements stated in the tender The envelope containing price adjustment data as referred to in Para 6.13 will be kept duly sealed. After all the tenders have been technically examined. Up-loaded Price Page 22 of 128

23 Bid along with subsequent Price adjustment, if any, of the technically acceptable bidders shall be opened for which the date and time shall be intimated to the technically qualified bidders through FAX / letter / telephone / etc. in advance. 7. Opening of the Financial Bids 7.1. Financial Bids of those bidders who qualify in Technical bid evaluation shall be opened by AAI. Venue, Date and Time of opening of Financial bid shall be notified to successful bidders through AAI's e-procurement Portal. Bidders may present at the venue during opening of Financial bid or can monitor On-Line the bid opening process. Bidders shall submit the cost list of Comprehensive spares and rate of Statutory taxes on the date of opening of financial bid No correspondence shall be entertained from the bidders after opening of Financial Bid of the Tender. Date of acceptance and opening of tender can be extended on sole discretion of Executive Director (CNS-Planning) 7.3. Evaluation of financial bid The tenders shall be compared on the basis of price quoted by the bidders in Annexure-1A on AAI E-Portal Tenders, in which any of the particulars and prescribed information are missing or are incomplete, in any respect and/or prescribed conditions are not fulfilled, shall be considered non responsive and are liable to be rejected It may be clearly understood and noted that in Price Bid of the tender document is for pricing alone. No condition, whatsoever, should be stipulated in this part. Everything that the bidder has to say, regarding tender, other than pricing should be stated only in Technical Bid of the tender. If any conditions are stipulated in the Price Bid of the tender, the tender is liable to be rejected All changes, alterations, corrections in the bid shall be signed in full, with date, by the person(s) signing the bid. Erasure and/or overwriting on correcting fluid are not permissible Cost of spares and rate of statutory Taxes shall tally with the value quoted in E-Portal otherwise bids are liable to be rejected. 8.0 Currency of quotes and other details regarding pricing: 8.1 Both Overseas and Indian bidders shall quote for supply and services in INR (Indian Rupees) only. Any bid with other than INR quote is liable to be rejected. Page 23 of 128

24 8.2 Overseas bidders quoting in INR for the imported items will be paid through Letter of Credit opened in INR. LC can be opened in Foreign currency if requested by bidder equivalent to quoted INR value for imported items. Quoted INR value will be converted into foreign currency at a conversion rate applicable on the day of opening of LC. Any Exchange rate fluctuation will be on account of Supplier. 8.3 Items being supplied by Overseas bidder from India shall be quoted in INR inclusive of all Taxes and payment shall also be made in INR directly to Indian supplier against his invoice duly endorsed by Principal Supplier. Purchase order to the successful bidder shall clearly indicate the name of the Indian supplier, cost of the items to be supplied from Indian market with applicable taxes to be paid in INR directly to Indian supplier. Bidder shall give undertaking that in case the Indian supplier raises any dispute and financial claim against AAI, the same will be dealt by the principal supplier at his own risk and cost without any liability. 8.4 Custom duties, CVD and Cess etc in India for the imported items, shall be paid by AAI as per the quoted value directly to respective authorities of Government of India in the form of CDEC under Served from India Scheme. However, while making payment the necessary adjustment in invoice bills shall be carried out by AAI. In case, bidder has not included any item for the purpose of calculating custom duty then also any additional custom duty shall be on account of supplier. 8.5 Bidder has to calculate the custom duty on imported items on the CIF value + 1% landing charges at a rate %. Any deviation in custom tariff due to reclassification or change in custom duty rates by Govt. of India will be on account of AAI. 8.6 Custom clearance: Bidder shall be responsible for custom clearance. AAI will provide all the required documents in advance for the purpose of custom clearance. 9.0 Concessions to Small Scale Industries (SSI) Units & Central Public Sector Enterprises (CPSEs) 9.1 Based on the guidelines issued by National Small Industries Commission (NSIC) regarding concessions for Small Scale Industrial Units registered with NSIC under single point registration scheme, concessions are available to the bidders registered under NSIC. 9.2 The accepting authority reserves the right to allow to the public enterprises and Indian Small Scale Industries (SSI) registered with NSIC under single point registration scheme purchase preference facilities as admissible under the existing policy of Govt. of India prevalent on the date of acceptance of tender. Page 24 of 128

25 10.0 Rejection & Return of Tender: 10.1 Airports Authority of India (hereinafter abbreviated as AAI) reserves the right to reject any or part of tender without assigning any reason. AAI also reserves the right at its sole discretion not to award any order under the tender called. AAI shall not pay any cost incurred in the preparation and submission of any tender or any cost incidental to it Tenders, in which any of the particulars and prescribed information is vague, missing or is incomplete, in any respect and/or prescribed conditions are not fulfilled, shall be considered non-responsive and are liable to be rejected. If the bidder gives wrong information in his tender, AAI reserves the right to reject such tender at any stage or to cancel the Contract, if awarded and forfeit the Earnest Money Deposit The information contained in the tender should be comprehensive and to the point. The tenders containing information other than sought, with a motive to confuse or delay the finalization process are likely to be rejected Canvassing in any form in connection with the tenders is strictly prohibited and the tenders submitted by the Contractors who resort to canvassing are liable for rejection Should a bidder have a relation or relations employed in the capacity of an officer of AAI, the authority inviting tender shall be informed of the fact along with the offer, failing which AAI, at its sole discretion may reject the tender or cancel the contract and forfeit the Earnest Money Deposit Award of Contract 11.1 The acceptance of the tender will be intimated to the successful bidder by issuing letter of intent. On receipt of letter of intent successful bidder shall send unconditional acceptance of letter of intent to the Executive Director (CNS-P) Airports Authority of India, New Delhi (India) within five working days of issue of letter of intent through Fax/ Courier / by authorized representative or as deemed appropriate, failing which it should be constituted that he is not interested in the offer and hence not accepted the letter of intent unconditionally AAI shall issue the Purchase / Works order to successful bidder. AAI shall be the sole judge in the matter of award of contract and the decision of AAI shall be final and binding AAI shall enter into a formal agreement / contract signed between AAI and authorized representative of successful bidder incorporating the agreed terms and conditions of NIT & purchase order, corrigendum if any, clarifications given by bidder against AAI queries. Page 25 of 128

26 12.0. Consignee 12.1 The ordered equipment / items shall be delivered to the port consignee as mentioned in Annexure - III In case of Indian Supplier and in case of part supplies from Indian indigenous sources by a foreign supplier, the ordered equipments / items or the equipments / items to be supplied by foreign supplier from Indian indigenous source shall be delivered to the ultimate consignee as mentioned in Annexure - III. Indian Supplier shall only raise the bill to AAI for the items sourced from India. In case, supplier is not registered in India, no sale Tax/VAT will be payable to supplier Execution of Works 13.1 The works related to supply shall be carried out under the supervision of the In-charge CNS Unit of the Consignee Airport (as mentioned under ultimate consignee) or the nominated project officer as the case may be, according to the terms and conditions of the contract External Integrity Monitor Shri o/o Chairman, Airports Authority of India, R G Bhawan, Safdarjung Airport, New Delhi shall be the External Integrity Monitor(EIM) for this project Declaration: The General Information and Guidelines given in the Tender Document are hereby accepted unconditionally and shall be complied with. Signature of Bidder Name:... Telephone:... Fax: Stamp:... Page 26 of 128

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