OIT OPERATIONAL STRATEGIES SURVEY

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1 Page of //008 OIT OPERATIONAL STRATEGIES SURVEY Report Index Add Filter Convert to PDF By Respondent Please rate how important you think the following proposed projects are in vision and mission, and their importance to The data from this survey will be used to create a short list of projects that OIT will focus on in the development of its Strategic Operations Plan. For additional information on the projects listed below, please review the OIT SOP Status Report. Individual completing this survey? How important is simplifying application delivery services to: How important is simplifying and improving our file services to: How important is expanding content managed web hosting offerings to external units to: How important is expanding identity management, moving to single sign-on and a unified directory to: How important is improving student and storage services to: How important is improving managed desktop options to reduce redundant and unnecessary support efforts to: How important is expanding imaging solution use to benefit more customers to: How important is improving communications with customers to: How important is it to improve help services with more online and integrated services to: How important is improving campus access to licensed software and more collaborative licenses to: How important is improving business intelligence availability for campus to: How important is expanding options in MyPack Portal to: How important is improving the financial reconciliation process to: How important is improving the IT procurement process to: How important is exploring ERP improvements to: How important is developing a unified OIT Communication Plan document to: Please rate how important you think the following proposed projects are in vision and mission, and their importance to The data from this survey will be used to create a short list of projects that OIT will focus on in the development of its Strategic Operations Plan. For additional information on the projects listed below, please review the OIT SOP Status Report.

2 Page of //008 Individual completing this survey? percent OIT Staff Member 87.% 97 AITD Member 7.% 8 Other.% 6 Total # of respondents. Statistics based on respondents 0 filtered; skipped. Export Graph How important is simplifying application delivery services to:.7% ().8% ().%.% ().9% ().6% ().8% ().8% () 8.% (0).9% 0.% ().8% () 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is simplifying and improving our file services to:

3 Page of //008.7% () () 8.8% ().% 6.% () 7.%.8% ().7% () 6.%.8% 6.8% () 6.% 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is expanding content managed web hosting offerings to external units to:.% 8.9% (0) 6.6% ().% () 9.6% () 7.%.6% ().8% ().9% () 7.% (0).7% 6.% 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is expanding identity management, moving to single sign-on and a unified

4 Page of //008 directory to:.% () 0% (0).6% () 7.7% ().% ().8% ().8% () % ().% 6.% () 08 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is improving student and storage services to:.%.%.% () 7.7% () 0.% () 8.9% (0).6% ().% % ().9% 7.6% () 6.% 09

5 Page of //008 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is improving managed desktop options to reduce redundant and unnecessary support efforts to: 8% (9).7% ().6% ().7% (0).8% (9) 7.% % ().% 9.% () 0.% () 8.% ().% 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is expanding imaging solution use to benefit more customers to:

6 Page 6 of //008.% 9.8% () 0.% ().% 6.%.%.7% () % () 8.% () 9.% ().6% % () 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is improving communications with customers to:.7% () ().6% () 6.% 67.9% (76) ().8% ().7% () % () 7.% (9) 66.% 0% (0) 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is it to improve help services with more online and integrated services to:

7 Page 7 of //008.7% ().8% ().%.% (9).8% ().7% () 0.8% ().7% ().6% ().9%.% ().8% () 06 Total # of respondents. Statistics based on 0 respondents 0 filtered; skipped. How important is improving campus access to licensed software and more collaborative licenses to:.6% ().8% ().%.9%.%.% ().8% ().8% () 7.% (0).9%.9% () 09

8 Page 8 of //008 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is improving business intelligence availability for campus to: 8% (9) 7.%.%.% 6.%.% () 9.% (0) 7.%.9%.% ().7% 0.% () 08 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is expanding options in MyPack Portal to:

9 Page 9 of //008 8% (9).%.9%.% 8.9% (0).6% () 8.% (9) % () 9.% ().8% 9.% (0) 7.% 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is improving the financial reconciliation process to:.%.%.%.6% () 7.9% (0) 7.7% ().% 0.% ().9% 6.% 8.% (0).7% 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is improving the IT procurement process to:

10 Page 0 of //008.% ().% () 9.6% ().%.% 6.%.% 6.% 8.% () 6.% 7.% (9).6% 09 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is exploring ERP improvements to: 6.%.6% () % 9.6% () 6.% 9.% () 6.% 9.% (0).9% 8.% (0).8% () 9.% () 09

11 Page of //008 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped. How important is developing a unified OIT Communication Plan document to: 7.%.6% () 7% (9).% () % 8% (9) 6.% 7.% %.% 0.6% () 6.% 08 Total # of respondents. Statistics based on respondents 0 filtered; 0 skipped.

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