How To: Change Supplemental Life, AD/D, and Disability Coverage

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1 1. Log onto through the CarMax World or from your home computer. On the home page, click [My Benefits]. A new window will appeal for you to make your Benefit elections 2. Click the [Declare Life Event] button to get started. 3. Select [Update Life or LTD Insurance]. NOTE: When selecting this event only, you will need to use today s date as the event date. CHANGE SUPPLEMENTAL LIFE INSURANCE COVERAGE 4. Step 2 Make Your Elections. You will be directed through each benefit available for you to enroll in starting with the Medical Plan. 5. For the Supplemental Life Insurance, click the radio button next to the coverage you want, then click [Go to ] button. NOTE: If you request an increase in coverage, you will be required to complete an Evidence of Insurability (EOI) form. Aetna will send you the EOI form to be completed and returned to them. You must receive approval from Aetna before coverage will become effective. 6. Step 3 Review and Confirm Changes. 1

2 7. You will be able to view your current elections. If 8. If you elect Supplemental Life Insurance, you are required to complete a Life Insurance Plan Beneficiary Form. To obtain the form, go to the Benefits Homepage of the CarMax World or benefits.carmax.com. Click on [Your Money]. Under [Life & Disability], you will find [Life Insurance Beneficiary Information] link. 9. Complete Section II and Section III of the Life Insurance Plan Beneficiary Form. If you have questions on how to complete the form, please refer to the How to Designate a Life Insurance Beneficiary document on the CarMax World, Benefits Tab. Sign and date the form. Please make a copy of the form for your records, and then mail the original copy to the address provided on the form. 2

3 CHANGE ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE COVERAGE 10. Step 2 Make Your Elections. You will be 11. For the AD&D Insurance, click the radio button next to the coverage you want, then click [Go to ] button. 12. Step 3 Review and Confirm Changes. 13. You will be able to view your current elections. If CHANGE SPOUSAL LIFE INSURANCE COVERAGE 14. Step 2 Make Your Elections. You will be 3

4 15. For the Spouse or Domestic Partner Insurance, click the radio button next to the coverage you want, then click [Go to ] button. NOTE: You much also enroll in Supplement life Insurance in order to be eligible for Spouse or Domestic Partner Life Insurance. 16. Step 3 Review and Confirm Changes. 17. You will be able to view your current elections. If CHANGE CHILD LIFE INSURANCE COVERAGE 18. Step 2 Make Your Elections. You will be 19. For the Child Life Insurance, click the radio button next to the coverage you want, then click [Go to ] button. 20. Step 3 Review and Confirm Changes. 4

5 21. You will be able to view your current elections. If CHANGE LONG-TERM DISABILITY INSURANCE COVERAGE 22. Step 2 Make Your Elections. You will be 23. For the Long Term Disability Insurance, click the radio button next to the coverage you want, then click [Go to ] button. 24. Step 3 Review and Confirm Changes. 25. Elections and changes are processed within 72 hours. To review your elections, log back in to mykmxhr.com, click [My Benefits]. 26. Click [My Information] 5

6 27. Click [Current Benefits] to view your current elections. 28. NOTE: For Supplemental Life, Spousal Life, or Child Life Insurance elections- if you do not enroll when you are first eligible, or if you request an increase in coverage, you will be required to complete an Evidence of Insurability (EOI) form. Aetna will send you the EOI form to be completed and returned to them. You must receive approval from Aetna before coverage will become effective. 6

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