BT Versatility Broadband Module

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "BT Versatility Broadband Module"

Transcription

1 Compatible with systems Telephony Broadband Module Extend your reach and enjoy fast broadband internet access and use it to make free phone calls between sites* or curb your costs with reduced line rental. And that s not all. The Broadband Module offers powerful office connectivity, office interworking and broadband voice capabilities with its integrated wireless LAN, ADSL modem and firewall. Benefits and features Link people to the internet The internet is an essential, everyday tool for any business. Whether you re using the browser for research, to stay in touch with your customers, or setting up a website for online orders, the BT Versatility Broadband Module makes all the benefits of the internet easily accessible to the smallest organisation. Fast connections via ADSL or ISDN ADSL broadband provides you with an always-on, high-speed internet connection. It doesn t occupy your phone line, and you can share the link over the local area network. You can pay a reduced line rental for the service, so there s no need to keep track of how long or often you use the internet. You can also use any available ISDN line for internet access, keeping the second channel free for phone calls. A number of restrictions can be programmed to help control your costs. Link people to people Now you can set up your own local area network without the need for specialist help. A Local Area Network (LAN) will support , as well as fast, convenient file/printer sharing. Four plug-and-play switched Ethernet ports allow you to network up to four or other devices Is it for you? The Broadband Module is available as part of four outstanding solutions: Looking for the complete internet, and file sharing solution? Why complicate matters when you can have broadband internet access by extending your system with a Broadband Module. Share your resources in the office with an integrated wireless LAN hub all brought together in the Instant Office solution. Interested in making phone calls over the internet? You already have the capacity to do this with the Broadband module but with the Broadband Voice Office solution, we offer you 2 VoIP lines for broadband voice. This option helps you save money with reduced line rental. Interested in making phone calls for FREE? The Broadband Branch Office and Private Managed Office solutions allow you to connect multiple branches offices together and make free calls between your sites. Worried that internet access exposes you to new security threats? The Broadband Module comes with built-in firewall protection to shield you from external intrusion and potential misuse of telephone services inside your business. such as printers and scanners. Connect an external Ethernet hub, and your network can expand to include up to 50 workstations. The integrated Wireless LAN access point allows up to 50 PC s or Wireless LAN devices to be connected ideal for people on the move around your premises. More efficient use of the telephone with Voice over IP (VoIP) The Broadband Module supports Voice over Internet Protocol (VoIP) technology to carry call traffic over your broadband connection. With a basic solution, it can give you 2 low-cost broadband voice lines to send and receive telephone calls to anywhere in the world over the internet. In addition, if you have multiple sites, you can use it to enjoy totally free calls* between all your locations. The Broadband Module gives priority to voice calls over data, sustaining high quality IP voice connections between branches. What's more, with a secure virtual private network you can be guaranteed excellent Quality of Service (QoS). *Utilising the Communications Server Making sense in a confusing marketplace 1 of 6

2 Benefits and features continued Transform your into a powerful e-business tool! Now it s easy to connect your business to the internet, host e-commerce solutions and bring real teamwork to your workplace. The Broadband Module allows you to connect multiple branch offices over managed IP networks and secure VPN connectivity over the internet. You can also set up order taking, technical support and other online customer applications. And save money too. Your customers will really appreciate having a choice about how to contact you. Now you can make all your services available over the phone and online. Keep it simple. And save money on secure communications throughout your business The Broadband Module is simple to configure, maintain and use. Reduce your infrastructure costs. Why run two networks, when one can do the job just as well? In fact, better. One modest investment buys your business and your staff all the freedom of voice and data networking within and beyond the office. Retain your local connections Unlike pure IP solutions, the BT Versatility is first and foremost a telephone system. Adding the Broadband Module simply provides extra system functions to support advanced voice and data capabilities and help you make the most of your investment. Safeguard your business The Broadband Module incorporates the most up to date security features. An integral firewall helps keep intruders and viruses out, without restricting normal contact with customers and trading partners. Filtering rules allow you to decide who and what is allowed in or out of your business network. Data cannot pass through the firewall unless it complies with all the rules that you have set. Trust BT to take care of everything Small businesses typically have relatively simple networking needs, operate on tight budgets and lack the resources of dedicated IT staff. With, one system and one service provider can meet all your voice and data needs, backed by flexible maintenance contracts and service level agreements. How it works The Broadband Module can be bought with a new system or added at a later date. It provides internet connectivity for all your employees via ISDN* or high-speed ADSL (broadband) connections, plus the option to route calls over a public or virtual private network. ISDN can also provide fallback in the event of a problem with ADSL. *VoIP capabilities not available when internet connectivity is via ISDN only s The Broadband Module can be purchased as part of four simple solutions, enabling you to maximise your investment, give you instant savings and take away the hassle of integrating technology. 1 Instant Office For broadband access and wireless LAN capability 2 Broadband Voice Office For broadband access, wireless LAN capability and 2 channels for broadband voice 3 Broadband Branch Office For broadband internet access and FREE voice calls over the internet between your sites 4 Private Managed Office For broadband internet access and FREE voice calls over the internet between your sites with guaranteed Quality of Service (QoS) Finance options If you want to minimise your capital outlay, you can take advantage of simple, flexible repayment options to cover your equipment, software, installation and connection charges. With BT Contract Rentals Ltd*, there s no deposit to pay and rental agreements are designed to suit your preferred payment schedule, lasting from three to seven years. As well as being easier on your cash flow, it s a hedge against inflation and, depending on how your auditor treats the payments, you may be able to allocate them as a business expense, which could reduce your tax bill at the end of the year. There s an in-built technology refresh option whereby you can upgrade or add new equipment during the term of the contract and, if you wish, replace it at the end of the payment term. *Contract Rentals is a service provided by BT Contract Rentals Ltd. Contract Rentals Ltd is a wholly owned subsidiary of GE Capital Equipment Finance Ltd, part of the General Electric Company (USA) Group. 2 of 6

3 How it works continued Internet Phones Internet BT Broadband Voice 1 Instant Office BT Broadband Voice 2 Broadband Voice Office *Internet Access & Private Voice Network 3 Broadband Branch Office (Retail outlet) Communications Server (1 for up to 10 sites) Typical Site in Detail Internet* s Internet* (Home Worker) (Main Site) (Small Office) (Other Sites) Phones 4 Communications Server (1 for up to 10 sites) Private Managed Office (Retail outlet) Typical Site in Detail BT MPLS* *Internet Access & Private Voice Network s BT MPLS* (Home Worker) (Main Site) (Small Office) (Other Sites) Phones 3 of 6

4 What you get Your quick guide on what to expect when you choose one of our solutions. s Instant Office Broadband Broadband Private Deliverables Voice Office Branch Office Managed Office Voice PBX Hands-free Menu driven interface Programmable keys er ID Voic Auto Attendant Custom Routing Data Internet Access LAN Connectivity Connectivity Security and Integrated ADSL Modem Voice over IP Access to BT MPLS Network guaranteeing Quality of Service 2 BT Broadband Voice (VoIP) lines Reduced line rental Improved call plans Ongoing call plan improvements Free calls between all sites VoIP Trunks (lines) between all sites Connectivity between s on the Private Network What you need system Broadband Module BT Business Broadband (wires only)* BT Broadband Voice Communications server BT MPLS core network products* *Please refer to for more information about these offerings. 1 Up to 50 PC s 2 Up to 4 PC s 4 of 6

5 Service and support In addition to our flexible maintenance contracts we understand that computer problems can cause serious disruption. Software crashes, installation problems and dead quickly translate into wasted time, missed schedules and lost revenue. Is it the hardware? Is it software? Is it a virus? Who knows? With IT Support Manager (ITSM) our IT experts can securely take remote control of your PC to help fix problems, without even coming on-site. All your IT requirements can be covered. From installing, configuring and repairing operating systems, networks and hardware and even your system. We invest in premium skills and back up our teams with intelligent systems, efficient processes and an extensive range of services to last a lifetime in business from telephone advice lines and online support through to full business continuity for risk management and disaster recovery. Plus lifelong support for your solution Single point of contact through specialist technical centres (STC s) One of the largest field networks of any telecoms supplier: more than 1900 engineers nationwide, meaning backup usually within an hour s drive of any BT customer site* Remote diagnostics and remote fault fixing, to enable minor technical problems to be resolved rapidly Consultancy, project management, development, networking and installation Telephone and web-based support helpdesks Managed services including remote adds and changes Business continuity services, including data backup, security audits, health checks and disaster recovery *Response times dependent on suitable maintenance contract Flexible maintenance contracts Eight-to-five, or around the clock, all year. We have the service deal to match the way you do business backed by service level agreement Why BT? We have the capability to deliver and manage the whole solution BT is a principle supplier of business communications and is one of the market leaders in system sales and service provision We are a one-stop solutions shop from telephony to data, infrastructure to mobility, be it a small office business system to a fully converged solution; packaged applications or managed services Our expertise covers everything you need: from the cabling under your feet to the applications on your desk from consultancy, systems development, installation through to maintenance, technical support and account management We offer a complete and consistent service wrap, with a service portfolio spanning the life of your solution The public network the infrastructure that runs to virtually every household and business in the land is built, evolved and maintained by BT. Other companies may provide you with voice and data services. But they all depend on the integrity of a network built by BT. So who better to rely on? StandardCare 8am to 5pm, Monday to Friday, with a guaranteed next-day response time for faults reported before 5pm PromptCare 8am to 5pm, Monday to Saturday, with a guaranteed four-hour response time from the time a fault report is received TotalCare 24 hours a day, seven days a week, all year, with a guaranteed four-hour response time from the time a fault report is received We can offer you a tangible local partnership for ownership and accountability, and a national partnership to ensure true scalability BT has teamed up with world-class suppliers to give you access to the widest range of quality products and services from systems integration and logistics through to product development, technical support, customer service and sales & marketing support BT has been awarded the highest possible partnership status by Nortel, Cisco Systems, Microsoft and Avaya proof that we meet and exceed the standards set by the world s top communications companies. 5 of 6

6 Contact & Further Information Visit Still need to know more? Talk to us about the Broadband Module and how we can help you pull together all the building blocks for convergence. on Freefone Quoting Talk to your BT Account Manager Visit for anything else in our portfolio Tell us if this datasheet was useful or how we can make things better Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract. Nothing in this publication forms any part of any contract. British Telecommunications plc 2005 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No Produced by BT Global Services Designed by H&P Graphics Limited Printed in England by Williams Lea Network Telephony Flexible Working Customer Contact Service PHME 46984/11/05 6 of 6 Printed on paper which meets international environmental standards

Hospitality Solutions

Hospitality Solutions BT Local Business Providing intelligent solutions for the Hospitality Industry Meeting the needs of hospitality Good communication is at the heart of every successful hotel. BT have teamed up with Mitel

More information

M3900 Business Digital Telephones

M3900 Business Digital Telephones Compatible with Succession Enterprise M3900 Business Digital Telephones A versatile range of practical, desktop phones to suit every business need The M3900 series sets new standards in business communication,

More information

Mitel Communications Director BT solutions for small and medium-sized businesses

Mitel Communications Director BT solutions for small and medium-sized businesses Mitel Communications Director BT solutions for small and medium-sized businesses Communication in the business world has changed Business communications are crucial. Lost calls and missed messages can

More information

BT Cloud Phone. A simpler way to manage your business calls.

BT Cloud Phone. A simpler way to manage your business calls. . A simpler way to manage your business calls. Make and receive calls from anywhere with a phone system that s hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we

More information

BT Cloud Voice. A truly flexible cloud-based phone system.

BT Cloud Voice. A truly flexible cloud-based phone system. BT Cloud Voice. A truly flexible cloud-based phone system. Get a long-term flexible solution to adapt to your business needs. Manage business calls quickly and easily. Work better with colleagues. Save

More information

BT Versatility Managed Office

BT Versatility Managed Office BT Versatility Managed Office IT and Telephony Package for small business IT communications support Bringing it all together Whatever your business, whatever your needs, BT Business can make your ICT infrastructure

More information

BT Versatility. Big business communications for the smaller business. Bringing it all together. IT communications support

BT Versatility. Big business communications for the smaller business. Bringing it all together. IT communications support BT Versatility Big business communications for the smaller business IT communications support Bringing it all together In today s business world you can t afford to fall behind. Customers expectations

More information

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION IP Office SIMPLE, POWERFUL COMMUNICATIONS FOR YOUR ORGANiSATION IP Office: your communications your device Successful organisations are always looking for new ways to do more with less keeping business

More information

Is it for you? Performance you can see

Is it for you? Performance you can see Service BT Maintenance For voice, data and converged networks Why take chances? You ve invested a great deal to create a network to support your business, every second day in, day out. To ensure that non-stop

More information

The Guide. Business Broadband from BT. bt.com

The Guide. Business Broadband from BT. bt.com Business Broadband from BT The Guide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British

More information

An Introduction to SIP

An Introduction to SIP SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to

More information

BT BUSINESS COMPLETE.

BT BUSINESS COMPLETE. BT BUSINESS COMPLETE. IT S ALL ORGANISED TO SAVE YOU MONEY. Looks like everything s under control. Yep. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill,

More information

Samsung Business Communications Systems

Samsung Business Communications Systems Samsung Business Communications Systems www.samsungusa.com/bcs IP Keyset Converged Solutions Over 40 million people a day all over the world use Samsung products for business communications. A global leader

More information

LCS Quick Start Service

LCS Quick Start Service BT s Quick Start service is a set of engagements that will enable you to deploy Microsoft Office Live Communications Server 2005 (LCS) into your network, providing an enterprise-grade, real-time communication

More information

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS WE MAKE IT POSSIBLE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS UNIQUE WHOLESALE HOSTED CENTREX TAKING COMMUNICATION INTO THE CLOUD

More information

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services Avaya IP Office Converged Communications Streamlining and simplifying communications by bringing your voice, data and Internet all together IP Telephony Contact Centres Unified Communication Services Simplicity

More information

BT Unified Trading service and support. Enabling mission critical communication, collaboration and compliance

BT Unified Trading service and support. Enabling mission critical communication, collaboration and compliance BT Unified Trading service and support Enabling mission critical communication, collaboration and compliance With BT, I get access to a whole team of experts, all backed by great project management. The

More information

A vaya MERLIN MAGIX Integrated System

A vaya MERLIN MAGIX Integrated System A vaya MERLIN MAGIX Integrated System IHow do you do business today? If you are like most companies, you probably do business a lot differently today than ever before: Selling products and services over

More information

WHOLESALE SIP TRUNKING

WHOLESALE SIP TRUNKING 1 WE MAKE IT POSSIBLE The dawn of a new era of communications BT Wholesale s how new technology can bring new opportunities. 2 The dawn of a new era of communications The world of communications is changing,

More information

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you

More information

Why opt for SIP Trunking?

Why opt for SIP Trunking? WE MAKE IT POSSIBLE BT Wholesale SIP Trunking Why opt for SIP Trunking? Email clientreception@bt.com or call 0800 671 045 www.btwholesale.com/wsipt Why opt for SIP Trunking? You re probably aware of the

More information

Transformational Managed Network Services

Transformational Managed Network Services Transformational Managed Network Services Accelerating your transformation to an IP world. Accenture Publishing Solutions 1 The Challenge Enterprises today are finding it increasingly difficult to reconcile

More information

UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED

UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED WHITE PAPER WHITE PAPER UC FOR THE CLOUD ERA 2 COMMUNICATION: THE FOUNDATION OF BUSINESS In the past, the private branch exchange (PBX) likely saved your

More information

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate Hosted IP Telephony An easy to understand guide A white paper from Mason Infotech September 2013 Contents Introduction What is hosted telephony? Who is hosted good for? Why consider hosted telephony? The

More information

BT Cloud Phone. Your guide to LAN best configuration practices. A guide to using BT Cloud Phone with your local area network (LAN).

BT Cloud Phone. Your guide to LAN best configuration practices. A guide to using BT Cloud Phone with your local area network (LAN). BT Cloud Phone. Your guide to LAN best configuration practices. A guide to using BT Cloud Phone with your local area network (LAN). 2 What s in this guide. 1 Overview. 3 2 Requirements. 4 2.1 Ports. 4

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

Voice Over IP (VoIP)

Voice Over IP (VoIP) Voice Over IP From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their running costs. Voice

More information

Mitel MiVoice Business. A system that grows with your business and improves customer service.

Mitel MiVoice Business. A system that grows with your business and improves customer service. Mitel MiVoice Business. A system that grows with your business and improves customer service. Mitel MiVoice Business. Every contact your business makes is crucial. No matter where they are, or what device

More information

Frontier VoIPCortex IP PBX open, scalable, accessible and feature-laden

Frontier VoIPCortex IP PBX open, scalable, accessible and feature-laden Frontier IP PBX open, scalable, accessible and feature-laden why VoIP? Voice over IP business phone systems use existing data network infrastructure to distribute telephone calls, delivering a range of

More information

Information Communications Technology (ICT) Services. Service Summary for 2016/17

Information Communications Technology (ICT) Services. Service Summary for 2016/17 Information Communications Technology (ICT) Services Service Summary for 2016/17 We provide excellent value for money services to schools covering a wide range of ICT areas such as SIMS Support, Curriculum

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Genius SIP Trunking voice services. A cost effective alternative to ISDN that gives your business flexibility and business continuity

Genius SIP Trunking voice services. A cost effective alternative to ISDN that gives your business flexibility and business continuity A cost effective alternative to ISDN that gives your business flexibility and business continuity What is Genius SIP? Genius SIP is a market-leading SIP Trunking solution, connecting your site directly

More information

BT BUSINESS PARTNER SALES.

BT BUSINESS PARTNER SALES. BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER

More information

BT SIP Trunk. Drop costs, not calls. More flexible than a traditional phone service. Take your number with you. Market your business locally.

BT SIP Trunk. Drop costs, not calls. More flexible than a traditional phone service. Take your number with you. Market your business locally. BT SIP Trunk. Drop costs, not calls. More flexible than a traditional phone service. Take your number with you. Market your business locally. SIP making calls over your IP connection and much more. SIP

More information

Contact Centers Unified Communication Services

Contact Centers Unified Communication Services A v a y a I P O f f i c e C o n v e r g e d C o m m u n i c a t i o n s S t r e a m l i n i n g a n d s i m p l i f y i n g c o m m u n i c a t i o n s b y b r i n g i n g y o u r v o i c e, d a t a a

More information

TSC (Total Solution Communications Ltd)

TSC (Total Solution Communications Ltd) TSC (Total Solution Communications Ltd) 1 Parkway Drive, Mairangi Bay, North Harbour Phone: 09 477 2888 Fax: 09 477 2889 E-Mail: info@tsc.co.nz Web: www.tsc.co.nz A vaya IP Office Converged Communications

More information

We ve enjoyed being with you through the days of the Plain Old Telephone System.

We ve enjoyed being with you through the days of the Plain Old Telephone System. BT One Voice BT One We ve enjoyed being with you through the days of the Plain Old Telephone System. Over the years we ve supported your phone lines, your private branch exchanges and your calls. Now we

More information

What s your next move?

What s your next move? What s your next move? If you are thinking of moving premises let us know as soon as possible. Whether you are moving altogether, opening up additional premises or refurbishing existing premises, a move

More information

Business as usual A mover s guide

Business as usual A mover s guide Business as usual A mover s guide While we at BT might not be renowned for moving businesses, last year alone 45,000 businesses, when moving, asked for our assistance. In helping those 45,000 business

More information

ETHERNET CONNECT. CONNECT YOUR BUSINESS WITH A FLEXIBLE, HIGH-PERFORMANCE NETWORK THAT S BUILT FOR RELIABILITY.

ETHERNET CONNECT. CONNECT YOUR BUSINESS WITH A FLEXIBLE, HIGH-PERFORMANCE NETWORK THAT S BUILT FOR RELIABILITY. ETHERNET CONNECT. CONNECT YOUR BUSINESS WITH A FLEXIBLE, HIGH-PERFORMANCE NETWORK THAT S BUILT FOR RELIABILITY. I can t believe how much I ve done already. Link your sites across the UK with one secure

More information

Make more of your phone

Make more of your phone Make more of your phone YOUR GUIDE TO BT CALLING FEATURES Never miss another call Call Diversion* Lets you divert your calls to another number when you re away from your phone Call Diversion lets you divert

More information

With HD quality Full transparent networking features And on-demand capacity enhancements

With HD quality Full transparent networking features And on-demand capacity enhancements Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP

More information

BT Connect Optimisation

BT Connect Optimisation BT Connect BT Connect Optimisation Take control of your critical business applications performance for more network efficiency and productivity A key part of ensuring your IT infrastructure operates efficiently

More information

BT Business Total Broadband. Designed just for business. A choice of Options to match your needs

BT Business Total Broadband. Designed just for business. A choice of Options to match your needs Indirect Partner Sales BT Business Total Broadband BT Business Total Broadband Designed just for business A choice of Options to match your needs Want to introduce your business to broadband s benefits

More information

IT Services. We re the IT in OrganIsaTion. Large Organisations

IT Services. We re the IT in OrganIsaTion. Large Organisations IT Services. We re the IT in OrganIsaTion Large Organisations IT for Large Organisations. As the world of business technology has changed, so have we. From designing, building and optimising tailored

More information

YOUR QUESTIONS ANSWERED. A Practical Guide to VoIP for Small Businesses

YOUR QUESTIONS ANSWERED. A Practical Guide to VoIP for Small Businesses YOUR QUESTIONS ANSWERED A Practical Guide to VoIP for Small Businesses FACING UP TO THE CHALLENGES. 1 What you need to know. Now. Your business is growing. Your customers expect great service. Your employees

More information

Data. A guide to our products and services

Data. A guide to our products and services Data. A guide to our products and services Get your networks fit for purpose. Lower your costs of ownership. Data transformation with O 2 will keep your networks running smoothly, improving uptime and

More information

HOSTED VOIP. 61 Greenheys Business Centre Manchester Science Park Manchester M15 6JJ VOIP@PACK-NET.CO.UK 0845 004 4994

HOSTED VOIP. 61 Greenheys Business Centre Manchester Science Park Manchester M15 6JJ VOIP@PACK-NET.CO.UK 0845 004 4994 HOSTED VOIP 61 Greenheys Business Centre Manchester Science Park Manchester M15 6JJ // Hosted VoIP If you are looking for a fully managed telephony service to install into new premises or to replace or

More information

BT networked IT services. For the Fast Moving Consumer Goods industry

BT networked IT services. For the Fast Moving Consumer Goods industry BT networked IT services For the Fast Moving Consumer Goods industry Understanding the Fast in FMCG The demand for speed is even in the industry name. Players in the Fast Moving Consumer Goods (FMCG) industry

More information

Cisco Smart Business Communications Systems. Cisco Small Business Unified Communications 300 Series

Cisco Smart Business Communications Systems. Cisco Small Business Unified Communications 300 Series Cisco Smart Business Communications Systems Cisco Small Business Unified Communications 300 Series What is Unified Communications? Cisco Small Business Unified Communications solutions bring together data,

More information

IP TELEPHONY. Incorporating Voice over Internet Protocol (VoIP)

IP TELEPHONY. Incorporating Voice over Internet Protocol (VoIP) Incorporating Voice over Internet Protocol (VoIP) IP Telephony Incorporating Voice over Internet Protocol (VoIP) Dramatically improve the way you work. Everyone's talking about Voice over Internet Protocol

More information

simply converged communication open, scalable, accessible, feature-laden VoIPCortex IP PBX solutions

simply converged communication open, scalable, accessible, feature-laden VoIPCortex IP PBX solutions simply converged communication open, scalable, accessible, feature-laden VoIPCortex solutions simply converged communication why IP? IP based business phone systems use existing data network infrastructure

More information

BT Cloud Phone for your business. A guide to our IP Phones portfolio.

BT Cloud Phone for your business. A guide to our IP Phones portfolio. BT Cloud Phone for your business. A guide to our IP Phones portfolio. 2 Contents. 3 The IP phone range from BT Business. 3 An overview BT Polycom VVX range 4 An overview BT Yealink W52-P 5 An overview

More information

N3 Programme. N3 Voice Services

N3 Programme. N3 Voice Services N3 Programme N3 Voice Services There are now in excess of 30,000 NHS connections on N3, which provide a highquality, fully-managed IP infrastructure. The N3 network supports data applications, voice and

More information

24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk. itg CloudBase

24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk. itg CloudBase 24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk Onsite Support itg CloudBase Pro-Active managed it support services for one single cost per month covers all aspects of

More information

Our products and services include: - Lines & Calls. - Non- Geographic Numbers

Our products and services include: - Lines & Calls. - Non- Geographic Numbers 2 Whatever your telecommunications needs, Relax Telecom are sure to have the solution. From single analogue business lines to complex multi- site solutions, our range of services are scalable, meaning

More information

MITEL. 3000 communications system

MITEL. 3000 communications system MITEL 3000 communications system The Scalable, Voice-centric Communications Platform for Business Today s diverse environments require advanced communications technology to address new and dynamic ways

More information

BT Connect Optimisation

BT Connect Optimisation BT Connect Optimisation Govern performance of the network BT Connect Networks that think BT Connect Optimisation based on Ipanema technology is a fully managed service and is part of the Connect Applications

More information

IT Enterprise Services Capita Voice Network Services An Ofcom-registered service provider. Brochure

IT Enterprise Services Capita Voice Network Services An Ofcom-registered service provider. Brochure IT Enterprise Services Capita Voice Network Services An Ofcom-registered service provider Brochure 2 Voice Network Services. Capita IT Enterprise Services is an Ofcom-registered communications provider.

More information

Business strength broadband at our best ever price.

Business strength broadband at our best ever price. BT Business Business strength broadband at our best ever price. BT Business Total Broadband offers outstanding speed, service, support and value for money. BT Business Total Broadband is designed for the

More information

MPLS provides multi-site solution

MPLS provides multi-site solution MPLS provides multi-site solution Executive Summary MPLS (Multi Protocol Label Switching) meets the need for a cost effective solution for voice and data connectivity across multiple sites. Spitfire s

More information

The BT Business Big Giveaway.

The BT Business Big Giveaway. BT Business The BT Business Big Giveaway. Set your business free with our best ever offer on calls, lines and broadband. There s never been a better time to sign up to BT. We understand how tough the climate

More information

BT Calling Features User Guide. Make more of your phone

BT Calling Features User Guide. Make more of your phone BT Calling Features User Guide Make more of your phone Never miss another call Call Diversion* Lets you divert your calls to another number when you re away from your phone Call Diversion lets you divert

More information

Key Drivers of Hosted Voip

Key Drivers of Hosted Voip Key Drivers of Hosted Voip CONTENTS Overview.... 3 Capital Cost savings:.... 4 Stress free implementation:... 4 Lower phone bills:... 4 Easily set up remote workers:... 5 No busy signals:... 5 Save on

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information

IP Office Handset and Conference Phones. Phones that mean business

IP Office Handset and Conference Phones. Phones that mean business IP Office Handset and Conference Phones Phones that mean business 1. Low-cost yet fully featured deskphones 2. Smart, clear sounding conference phones 3. More than just phones 4. Choose the phone that

More information

Managed Network Services

Managed Network Services Managed Network Services Delivering innovative network data services to business NETWOR Communications are an essential and integral part of any IT strategy and are as important as the systems and processes

More information

Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

Mistral Hosted PBX. The future of business phone systems

Mistral Hosted PBX. The future of business phone systems Mistral Hosted PBX The future of business phone systems Tel: 0870 751 6300 Web: www.mistral.net Mistral HOSTED PBX is a revolutionary futureproof way of implementing your office or enterprise phone system.

More information

VoIP for the Small Business

VoIP for the Small Business Reducing your telecommunications costs Research firm IDC 1 has estimated that a VoIP system can reduce telephony-related expenses by 30%. Voice over Internet Protocol (VoIP) has become a viable solution

More information

V-IP Featurephone Quick Reference User Guide. Introduction to your V-IP Featurephone

V-IP Featurephone Quick Reference User Guide. Introduction to your V-IP Featurephone Introduction to your V-IP Featurephone The V-IP Featurehone provides the same functionality as the BT Versatility Featurephone. It can be connected directly to the BT Versatility system or installed at

More information

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within

More information

Avaya IP Office Solution

Avaya IP Office Solution Avaya IP Office Solution The All-In-One Solution for Your Business Needs Converged Voice and Data Networks Customer Relationship Management Unified Communication Supported by: Avaya Labs and Services HThe

More information

"Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way"

Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way "Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way" 'Easytel' is a pioneer Internet telephony service provider.

More information

DigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV

DigiDial- VoIP SSMM Service Overview     No Boundaries outside the box of traditional telephony      P er ver OecioV DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the

More information

3. Connecting to ISDN30. 3. Delivery Options. 6. Customer Interface. 9. Connection of CPE. 10. Supplementary Services. 14. ISDN Applications.

3. Connecting to ISDN30. 3. Delivery Options. 6. Customer Interface. 9. Connection of CPE. 10. Supplementary Services. 14. ISDN Applications. ISDN30 user guide Contents 3. Connecting to ISDN30. 3. Delivery Options. 6. Customer Interface. 9. Connection of CPE. 10. Supplementary Services. 14. ISDN Applications. 15. Fault Reporting. 2 Connecting

More information

VoIP Survivor s s Guide

VoIP Survivor s s Guide VoIP Survivor s s Guide Can you really save $, improve operations, AND achieve greater security and availability? Presented by Peggy Gritt, Founder and CEO of the VoIP A non-biased organization for the

More information

BT One Phone. BT One Phone Service Description

BT One Phone. BT One Phone Service Description Service Description 1. Service Description The solution provides business customers a telecommunication solution which contains the following basic elements: Delivery and operation of a hosted PBX service

More information

NOS for Network Support (903)

NOS for Network Support (903) NOS for Network Support (903) November 2014 V1.1 NOS Reference ESKITP903301 ESKITP903401 ESKITP903501 ESKITP903601 NOS Title Assist with Installation, Implementation and Handover of Network Infrastructure

More information

BT Business One Plan. One discounted bill for your communication costs. Bringing it all together. IT communications support

BT Business One Plan. One discounted bill for your communication costs. Bringing it all together. IT communications support BT Business One Plan One discounted bill for your communication costs Bill for this, bill for that, bill for everything else, aren t you tired of lots of different bills for your communications? BT Business

More information

Quick Reference Guide

Quick Reference Guide Welcome to BT Business Total Broadband Quick Reference Guide Read the information in this Quick Reference Guide to help you start using your new BT Business Total Broadband service powered by fibre. The

More information

SMALL AND MEDIUM SIZED BUSINESSES

SMALL AND MEDIUM SIZED BUSINESSES SMALL AND MEDIUM SIZED BUSINESSES Total communications for your business Alcatel OmniPCX Office VOICE, INT THE COMMUNICATIONS SO WITH EVERYTHING YOU NEED IN ONE BOX Like the people in our two examples,

More information

Service Proposal. ALASKA COMPUTER SUPPORT Service Level Agreement

Service Proposal. ALASKA COMPUTER SUPPORT Service Level Agreement Service Proposal For From Company Name Here Michael Wheeler 9078687300 Ext 7001 Alaska Computer, LLC 9078687300 Reliable, Professional IT Services 750 E. Fireweed Ln Suite 100 Anchorage, Alaska 99503 About

More information

Snapshot. Success story - VoIP Solutions. Rockford IT. The requirement. The solution. The benefits. Conclusion

Snapshot. Success story - VoIP Solutions. Rockford IT. The requirement. The solution. The benefits. Conclusion powered by in partnership with Rockford IT powered by in partnership with Snapshot Telford-based Rockford IT Ltd is a highly experienced and wellestablished IT solutions provider which delivers bespoke

More information

CLOUD BASED VOIP BUSINESS PHONE SYSTEM

CLOUD BASED VOIP BUSINESS PHONE SYSTEM CLOUD BASED VOIP BUSINESS PHONE SYSTEM Introduction has been providing customers with reliable cloud- based communication service, since 2006 to help business grow with utmost speed and agility. has designed

More information

Your Free Guide To Choosing the Right Telephone System

Your Free Guide To Choosing the Right Telephone System Your Free Guide To Choosing the Right Telephone System Introduction This guide will be helpful for you if you are thinking of choosing a new telephone system for your business. There have been major changes

More information

Streamline and enhance the way you work

Streamline and enhance the way you work Streamline and enhance the way you work bt.com More Connections. More Possibilities. A better way In the past businesses learned to work the hard way. They often operated with people in little islands,

More information

2Wire IG 2700 ADSL Router. RJ45 connecting cable

2Wire IG 2700 ADSL Router. RJ45 connecting cable Technical Support Information Case 2. BT ADSL Routers IG2700 (BT Business Hub) configuration to allow a BT Versatility Broadband Module (BBM) IP Gateway connection for IP Extensions (VoIP) when the Broadband

More information

All the benefits of your own IT department at a fraction of the cost.

All the benefits of your own IT department at a fraction of the cost. IT Department Plus, Extra & Pro All the benefits of your own IT department at a fraction of the cost. With Zed One s service, you decide the level of IT support your company needs. We offer a choice of

More information

ZyXEL offer more than just a product, we offer a solution. The Prestige DSL router family benefits providers and resellers enabling them to offer:

ZyXEL offer more than just a product, we offer a solution. The Prestige DSL router family benefits providers and resellers enabling them to offer: DSL Access Guide DSL Access Routers ZyXEL is a leading manufacturer and supplier of DSL and Voice over IP routers. ZyXEL offer a complete portfolio of routers suited for Telecoms providers, Internet Service

More information

BT BUSINESS COMPLETE.

BT BUSINESS COMPLETE. BT BUSINESS COMPLETE. IT S ALL ORGANISED TO SAVE YOU MONEY. Looks like everything s under control. Yep. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill,

More information

1 WE MAKE IT POSSIBLE BT LOCATION SERVICES. Protection, advice, care. Professional services and assistance to boost efficiency.

1 WE MAKE IT POSSIBLE BT LOCATION SERVICES. Protection, advice, care. Professional services and assistance to boost efficiency. 1 WE MAKE IT POSSIBLE SERVICES Protection, advice, care Professional services and assistance to boost efficiency. 2 SERVICES What is BT Location Services? BT Location Services is a portfolio of products,

More information

BT SIP TRUNK. YOUR COSTS WILL DROP OFF, BUT YOUR CALLS WON T. I hear ya! We ve saved a lot this month.

BT SIP TRUNK. YOUR COSTS WILL DROP OFF, BUT YOUR CALLS WON T. I hear ya! We ve saved a lot this month. BT SIP TRUNK. YOUR COSTS WILL DROP OFF, BUT YOUR CALLS WON T. We ve saved a lot this month. I hear ya! More flexible than a traditional phone service. Take your number with you. Market your business locally.

More information

TIMICO LIMITED SERVICE SPECIFIC SCHEDULES

TIMICO LIMITED SERVICE SPECIFIC SCHEDULES HOSTED VOIP SERVICES DEFINITIONS Carrier Interconnects Core Network CPE Genband A2 Platform Hosted VoIP Infrastructure providing the origination or termination of PSTN calls via a range of carrier network

More information

Cisco Unified MobilityManager Version 1.2

Cisco Unified MobilityManager Version 1.2 Cisco Unified MobilityManager Version 1.2 Cisco Unified MobilityManager Version 1.1, Release 1.2 The Cisco Unified Communications system of voice and IP communications products and applications enables

More information

BT Hosted IPT (VoIP)

BT Hosted IPT (VoIP) BT Hosted IPT (VoIP) What is Convergence? Currently, we see applications on distinct technologies Voice PBX / ISDN / PSTN Data LAN / WAN Video Dedicated VC link What is Convergence? Currently, we see applications

More information

X.25 over IP. The Challenge. How it Works. Solution

X.25 over IP. The Challenge. How it Works. Solution over IP The Challenge Legacy services such as are still in use worldwide for a range of applications. Over the years, many customers have made significant investments in equipment and processes that depend

More information

Self-service Improving the customer experience

Self-service Improving the customer experience Self-service Improving the customer experience Complete satisfaction SELF-SERVICE CAN SIGNIFICANTLY ENHANCE THE OVERALL CUSTOMER EXPERIENCE Self-service improving the customer experience Self-service has

More information