BEYOND LIMITATIONS CONNECTING POSSIBILITIES. Huawei Enterprise BYOD Solution

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1 BEYOND LIMITATIONS CONNECTING POSSIBILITIES Huawei Enterprise BYOD Solution

2 Huawei Enterprise BYOD Solution BYOD, redefining the way we work and live With the pervasive use of smart devices, mobile work styles represented by Bring Your Own Device (BYOD) are becoming a new office model. Using their own smart devices, employees can receive and send enterprise s, access enterprise resources, and handle enterprise business from anywhere, at any time. At the same time, by implementing mobility technologies into marketing, office automation (OA), and services, enterprises can improve employee satisfaction and offer additional values to customers, which helps enterprises create more business values. 2020s 2010s 2000s Early mobile office BYOD mobile office Cloud mobile office Voice and data Laptops Voice, video, and data Large amounts of real-time services Smartphones, tablets, and subnotebooks 3D video and virtualization Ubiquitous network Cloud-based data and applications It is widely accepted that enterprises shall go through three phases for a transition from the traditional office to BYOD: OA mobility and collaboration, business mobility, and business innovation. About 2% of enterprises worldwide are using mobility technologies for their business innovation, which helps quickly improve their operating efficiency. L2 Business mobility Enterprises have extended mobility to their core business. L3 Business innovation Enterprises have optimized and innovated their business processes by fully leveraging the features of smart devices. L1 OA mobility and collaboration Enterprises have deployed mobile OA and office collaboration services. L0 Enterprises are considering deploying mobile services. 2% 8% 20% Always on Portable 70% 01 Schedule management SMS Approval Corporate Employee directory query ERP CRM BI SCM SFA FFA Sensing

3 What is an ideal BYOD solution? BYOD uses extensive products in the security, networking, device, and application fields. Simple upgrading a single or few BYOD fields does not truly bring additional values to enterprises. Instead, a BYOD solution that is comprehensively planned and implemented is an ideal option for enterprises to enhance office efficiency. Benefits brought by the ideal BYOD solution include the following: Increased work efficiency With BYOD, managers can promptly handle service requests (such as approval requests) and other pressing tasks at the fragments of time, ensuring that business proceeds smoothly. Employees can respond to emergent instructions given by managers more agilely and with quicker turnaround. Innovative marketing models More and more industries are carrying out customerfacing marketing activities via mobile devices. BYOD adapts to such industry trends by enabling innovative marketing models to methodically addressing issues facing the shift from "mobility in solution demonstration" to "mobility in business handling". Increased employee satisfaction Nowadays, smart devices have become a part of people's daily life. Smart device usage is increasingly transplanted to the workplace. With BYOD, enterprises can deploy selected applications onto their employees' smart devices, with such applications often able to suit employees' preferences and habits. This has won high acclaim from employees, further evidenced in their added willingness to use enterprise applications. How can we achieve a BYOD solution? An ideal BYOD solution should be popular with employees, adopt systematic designs to accelerate mobile service rollouts, and allow for convenient IT operation and maintenance (O&M). Huawei proposes a "3-step" approach to achieve a complete BYOD solution: Step 1: Assess current situations and determine planning principles Assess existing IT and identify IT pain points based on the enterprise size, business outlook, and scalability demands. Give top priority to building a mobility architecture and fully consider key architectural factors, with a focus on quick deployment, overall mobility security, and architecture scalability. Implement business mobility step by step: OA mobility, then mobility extended to core business, and ultimately business innovation and transformation. Step 2: Upgrade network modules and gradually build a mobility architecture Observe the following three rules for IT infrastructure transformation: Pinpoint security issues and select an optimal security architecture that satisfies enterprise security demands and accommodates all mobility processes. Upgrade networks to hybrid wireless and wired ones that feature unified network management, full support for legacy equipment, and smooth network evolution for investment protection. Determine the most appropriate mobile devices based on enterprise security requirements. The adoption of both corporate-issued and BYOD devices is a good choice for the sake of cost-security balance. Step 3: Implement business mobility phase by phase Achieve OA mobility and build a corporate application platform as a foundation for mobile applications. Identify and prioritize business demands, and determine the mobility support priorities for these business demands after fully considering cost and business maturity factors. Gradually deploy applications onto a corporate platform using different mobility techniques (e.g. open software development kits (SDKs), mobile enterprise application platform (MEAP) transformation, and mobility virtualization) based on business features and requirement priorities. 02

4 Huawei Enterprise BYOD Solution How can we deploy a BYOD solution? Huawei exploits its expertise and competitive edge in "cloud-pipedevice" and collaborates closely with partners to deliver network-based, secure and trusted mobile office solutions with superb user experience for enterprise customers. Meanwhile, by leveraging its complete product portfolio and its years of hands-on mobile office practices, Huawei helps enterprises quickly deploy a corporate-wide efficient mobile office platform, empowering them to step into the mobile office era. Architecture of Huawei's BYOD solution Scenarios Networks Unsecure Areas Info. Management Areas Outdoors 3G/4G Security control gateway AnyOffice security management platform App store UC 2.0 Fixed places Wi-Fi SVN(MDM) VDI Server 3rd-party app Enterprise nformation system Hybrid wired and wireless networks The performance indicators, such as network coverage, capacity, and bandwidth, of live networks must be assessed before enterprise network transformation. Huawei proposes hybrid wired and wireless networks that use 40G core, 10G-to-the-building, and 1G-to-the-desktop technologies as well as ubiquitous wireless technologies to meet enterprise demands for the next 5-8 years. These hybrid networks also have unified O&M capabilities for reduced labor costs. Huawei provides a holistic set of WLAN planning, design, deployment, management, and security solutions. In addition, Huawei's professional, purpose-built network assessment and testing tools enable customers to redesign their live networks more efficiently and optimize network performance accordingly. These field-proven solutions and tools combine to enhance WLAN network performance and guarantee superior BYOD application experience while not affecting the network architecture. Assured enterprise network security The must-consider factors about enterprise network security include the following: Secure extranet access Network links are protected against security vulnerabilities, virus attacks, unlawful interception, and other security breaches. Secure employee intranet access Policy-based management ensures that employees only access authorized enterprise resources via smart devices within their assigned user rights. Secure guest access Compliance inspection against the enterprise's security policies can reject access of unauthorized users or devices. User rights are granted only to authorized users. Seamless switching between intranet and extranet Users can seamlessly switch between intranet and extranet, without the need to re-enter user names and passwords. As part of Huawei's BYOD solution, high-performance SVN products provide encrypted communication tunnels for data transmission security. The SVN products can work with carrier-class USG firewall products to protect network borders from threats. The SVN products also can interwork with MDM products to ensure resource access security through unified security policy management. All these factors ensure the security and data confidentiality of enterprise information systems. Strong data security on mobile devices While using BYOD devices for work, employees may deal with personal matters as well, for example, visiting social networking websites and chatting with others via instant messaging. These non-workrelated activities pose serious and frequent information security risks for enterprises. These risks are prevalent because sensitive enterprise data and personal privacy data are stored at the same location, often without any separation or isolation policy. As a result, mobile devices are vulnerable to attack, which in turn leaves enterprise data at high risk to leakage. Due to their small size and mobility, mobile devices may easily be lost, which increases the probability of a data breach. Huawei provides AnyOffice smart mobile access client software offered as part of Huawei's BYOD solution to help prevent breaches of enterprise data while protecting personal privacy on mobile devices. AnyOffice runs in a sandbox. Enterprise data and application software are isolated to inside the sandbox, and key documents and data are automatically encrypted. 03

5 Individual applications AnyOffice Corporate applications Mail OA CRM "Operate-your-way" experience Security protection AnyOffice is integrated with Huawei's mobile device management (MDM) platform to efficiently manage mobile devices. The MDM platform supports lifecycle management of BYOD devices, including registering devices, pre-installing software, configuring security policies, installing or uninstalling applications, installing patches, and remotely wiping data for a lost device. This lifecycle management approach ensures that BYOD devices are remotely managed throughout their lifecycle, from network access registration at the beginning to retirement at the last. Wide choices of smartphones and tablets that can be customized to adapt to the particulars of industries Only high performance is far from enough for smart devices. Their hardware and software must be highly customizable in order to meet industry-specific mobility demands. In response, Huawei offers a complete portfolio of highly compatible smart devices in different sizes (e.g. 6-inch, 7-inch, and 10-inch) as well as wide-ranging accessories and peripherals to fully adapt to the particulars of industries. These smart devices are good choices for enterprises across industries. The characteristics of Huawei's smart devices include: Improved protection capabilities Professional protection design (waterproof, dustproof, shock-proof, oilproof, and standby time extension) Integrated device accessories Integration with function-rich and professional modules to implement identity card reading, fingerprint scanning, and infrared communication, and other functions Enterprise desktop design Customizable desktop layout, preinstalled desktop applications, and customizable screen lock/unlock image Corporate Identity (CI) adaptation Logo customization, and customizable animations and audio during power-on and power-off Open platform for easy integration with enterprise applications Any BYOD solution must have an open platform and an open Software Development Kit (SDK) as well, so enterprises can quickly develop new applications or migrate existing applications. Huawei's BYOD solution has pre-integrated SDK interfaces as well as compatible components and plug-ins that can easily integrate with enterprise business systems. These SDK interfaces support a variety of development languages and environments and comply with universal protocols and industry standards. In addition, Huawei provides complete documentation, diverse demo environments, and a wide array of commissioning, verification, and log tools, helping enterprises quickly incorporate mobility to their legacy business systems. 04

6 Huawei Enterprise BYOD Solution Marching towards the mobile office era with Huawei on your side Huawei provides the widest array of BYOD products in the industry, from terminals to network infrastructure and from mobile applications to the management platform. Based on its deep insights into industries (such as finance and energy) and rich engineering experience, Huawei is able to provide comprehensive BYOD solutions for enterprises. AnyOffice security management platform(mdm) Huawei smart devices AnyOffice client Mobile Security Access Gateway MDM data server/ Application store/ Intranet security Client software Access control management Web application policy management Mail policy management MDM policy management espace Smartphones Tablets Industry-dedicated accessories Secure Pushmail Secure browser MDM client management Intranet Access Control AP/AC SACG Switch MDM data management Mobile application launch Asset information management Unified management of both intranet and extranet SDK Secure SDK UC SDK Devices Security applications Network & security management Other applications 05

7 Mobile office platform solution Huawei provides a mobile security platform that adopts a unified architecture and supports device authentication, network access, data access, and application control. Huawei also offers a unified portal that allows for easy integration with enterprise applications and ensures consistent user experience. Web-based secure browsing of various OA systems Pushmail-based mail handling Unified policy control Isolation between individual and corporate data Lifecycle management of assets and devices Secure SDKs for perfect integration with enterprise-developed applications Hybrid wired and wireless network solution Huawei offers hybrid wired and wireless enterprise network infrastructure solutions that feature high performance, strong security, and high reliability to meet enterprises' mobile office requirements in various scenarios. Professional network planning, helping reduce equipment investment Intelligent deployment, allowing for network resource allocation on demand Secure and uninterrupted services, delivering high-speed wired and wireless access experience Enhanced networkwide security protection, guaranteeing network security Unified network O&M, saving labor costs Industry-dedicated smart device solution Huawei has a wide array of high-quality smart devices as well as customizable device accessories and peripherals to fully adapt to the particulars of industries. Software, hardware, and user interface (UI) designs based on enterprise demands Device capabilities easily expanded based on industry particulars Strong security control Unified Communications and Collaboration (UC&C) solution Huawei provides mobile UC for users to enjoy superb experience with mobile office applications running on BYOD devices from anywhere, at any time. This helps achieve secure and convenient communications and collaboration, thereby improving enterprises' operating efficiency. Seamless switching among diverse devices, delivering a consistent experience Anytime, anywhere communication thanks to 4-in-1 features: voice, instant messaging (IM), conferencing, and desktop sharing into a single platform Open application SDKs for quick integration with enterprise systems 06

8 Huawei Enterprise BYOD Solution Wide use of Huawei's BYOD solution in industries Healthcare The global healthcare industry is under immense pressure to improve medical care efficiency and quality, because of insufficient and imbalanced medical resources. Huawei understands the urgency of this situation and announces a BYOD-enabled mobile healthcare solution that optimizes mobility techniques necessary for mobile hospital rounds, mobile medical care, drug management and dispensing, and family doctors. This will not only improve medical care efficiency and quality but also help enhance doctor-patient relationship. Huawei BYOD for mobile healthcare Mobile services: Mobile hospital rounds and care Family doctor Remote consultation Distance learning Customer benefits: Medical system efficiency increased by 30% Medical system quality improved by 10% Enhanced patient-doctor relationship Huawei BYOD for mobile education Education We are living in the midst of knowledge explosion where education is no longer limited to conventional classrooms and sophisticated distance education techniques. Mobile education is a new trend that is gaining popularity across the world. This trending technique brings greater challenges for educational institutions to manage resources and activities for teaching. In response, Huawei unveils a BYOD-assisted mobile education solution that provides an end-to-end teaching platform accessible from a variety of smart devices, such as smartphones and tablets. Designed with a Huawei-developed security management platform, this solution also provides a holistic approach to effectively manage devices and all relevant resources. Mobile services: Interactive class Efficient educational resource management Mobile teaching management Customer benefits: Educational resource utilization increased by 50% Learning curve shortened by 1/3 Number of education recipients increased by 100% Assured educational resource security Electric Power The electric power industry is facing bottlenecks in taking IT usage to the next level, due to dispersed electric power resources, difficulties in centralized management, high data security risks, and inefficient office collaboration. With over 20 years of solid track record in the electric power industry, Huawei launches a secure and efficient BYOD-supporting mobile preventive maintenance solution targeting electric power companies. Through this feature-rich solution, preventive maintenance efficiency is increased and power grid security is guaranteed by constantly innovating office automation (OA) and preventive maintenance processes. Huawei BYOD for mobile preventative maintenance Mobile services: Mobile preventative maintenance Mobile office Customer benefits: Five times the preventive maintenance efficiency and an error rate of less than 1% Productivity costs decreased by more than 20% 07

9 Huawei Improves Employee Productivity with BYOD Huawei has a dedicated staff of over 150,000 employees spread out across more than 150 countries and regions. Huawei products and solutions have been shipped to over 140 countries and regions across the globe, serving 45 of the world s top 50 telecom operators and more than one-third of the world s population. Challenges Customer responses slow down. employees travel more frequently than before. While traveling, they are unable to communicate with partners and customers in time. As a result, business cooperation is delayed, adversely affecting Huawei's corporate image and reputation. Employee communication and collaboration efficiency is decreased. Due to the increasing time spent by employees in travel, they may fail to hold their regular discussions in time. This causes project delays, and problems cannot be resolved promptly. Decision-making is compromised. Managers are unable to find time to use their desktop PCs and consequently fail to cope with increasing s and approval requests sent by subordinate employees. As a result, many tasks are delayed, decreasing employee work efficiency. Solution 2009~ ~ ~ OA mobility and collaboration W3 espace approval Business mobility isite, Moblie Portal AppStore Secure wireless access(vdi) Mobile video support Business process mobility PRM,SCM, ERP,SRM BI Business innovation m-plm support Use of mobile devices in every sector Huawei mobile application roadmap In 2009, Huawei put in place a unified mobile office platform and launched many OA mobility applications. This platform restricts the company's confidential information to only corporate-issued devices, to protect corporate data. Thanks to this platform, employees can cope with s, approval requests, travel itineraries and query consulting information using their mobile phones or tablets. In recent years, Huawei began to migrate its main business processes to the mobile office platform. Many regular functions, such as exhibition management, Purchase Order (PO) management, supply chain management, isite mobile site management, and ilearning, all went mobile. As a result, the end-to-end process can easily be completed on the go using a mobile device. Huawei is exploring every available opportunity to promote its BYOD program. According to the estimated BYOD schedule, more than 80% employees will adopt BYOD workstyles by the end of Benefits 30K Employees adopting mobile productivity 50% More s handled promptly by executives per day 40% Approval requests handled every day millions $ Saving on operating costs per year 08

10 Huawei Enterprise BYOD Solution Open BYOD solution eco-system Open solution architecture for easy integration with industry-specific BYOD applications Huawei's BYOD solution has sound integration capabilities and provides a variety of interfaces to efficiently and conveniently integrate with legacy enterprise applications. Peripherals Software/System Devices Networks Services SVN SDK MEAP Firewall OA AP Modular integration 3rd-party application Support for multiple devices, with easily scalable functions Huawei's BYOD solution provides a standards-compliant platform that supports different sizes of smartphones and tablets running leading operating systems, including Windows, ios, and Android. In addition, Huawei's smartphones and tablets are equipped with industry-dedicated accessories to easily implement industry-specific functions, such as barcode scanning and identity card reading. Direct integration with business systems Huawei's BYOD solution can directly integrate with common office software, such as Outlook, Notes, browser (IE, Chrome, and Firefox) via plug-ins, and also with pre-integrated industry-specific applications (including OA, ERP, and PLM). This ensures consistent user experience as before when enterprises begin to adopt mobile work styles. BYOD solution ecosystem In the BYOD field, Huawei makes continued innovation based on customer demands and adopts a "being integrated" policy. Huawei readily works with more partners to provide a comprehensive, efficient BYOD solution, helping industry customers implement office collaboration with superb consistent experience, increased user satisfaction, and improved work efficiency. Huawei invites you to join its partner program. To become a Huawei partner, send an to ebg.partner@huawei.com or contact your local Huawei enterprise business office or Huawei enterprise business manager. 09

11 Why choose Huawei? One-stop solution deployment Coordination across different technological fields is required to ensure an optimal BYOD solution. Huawei offers a wide array of BYOD products (covering networking, security, UC&C, IT, wireless, and endpoint products) and has deep insights into ICT development. All these factors enable Huawei to provide end-to-end BYOD solutions according to varied BYOD strategies of different enterprises. Rich experience in BYOD practice In 2009, Huawei started deploying a company-wide BYOD policy. To date, Huawei has achieved OA mobility and collaboration, extended mobility to business processes, and deployed mobile applications across platforms. After 4 years of BYOD practice, Huawei now boasts mature BYOD consulting, design, deployment, and implementation capabilities. The BYOD system used at Huawei is running stable and improves work efficiency by up to 40%, evidenced with the following statistical data: User quantity: 70,000 Monthly instant messages: 300 million Daily system visit volume: 30,000 visits Monthly visits to Huawei website: 1.7 million visits Monthly intranet access from mobile devices: 1 million Monthly s: 160 million Open BYOD ecosystem Huawei provides an open BYOD architecture that helps customers transform their legacy systems and quickly deploy mobile offices. Investment protection and risk mitigation: Customers' legacy applications can be easily migrated to the BYOD platform to implement mobility deployments. Open architecture and unified policy management: Open SDKs facilitate more effective business integration with partners. Huawei Enterprise, A Better Way Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population. Huawei Enterprise is one of Huawei's three Business Groups (BGs). By leveraging Huawei's strong R&D capabilities and comprehensive technical expertise, we openly cooperate with partners in the enterprise business domain. We understand customer needs and are committed to providing wide-ranging and efficient ICT solutions and services to enterprise customers of all sizes. Our customers are leaders in many vertical markets, such as government and public sector organizations, finance, transportation, electric power, energy, commercial businesses, and ISPs. Huawei openly cooperates with partners and provides a highly reliable and flexible BYOD solution that covers consultation, implementation, and deployment services. The Huawei BYOD solution allows enterprise customers to enjoy mobile office and life, upholding high standards of security, efficiency, and experience. 10

12 Copyright Huawei Technologies Co., Ltd All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademark Notice, HUAWEI, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd. Other trademarks, product, service and company names mentioned are the property of their respective owners. General Disclaimer The information in this document may contain predictive statements including, without limitation, statements regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied in the predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice.