Virtual Taxicab Hold Areas: Are They for Real?

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From this document you will learn the answers to the following questions:

  • Who moves up in a sequential manner?

  • What is the purpose of determining the size and location of a taxi hold area?

  • What is the name of the taxicab?

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1 PRESENTATION by Peter Mandle Presented before Airport Ground Transportation Association 2013 Spring Conference Asheville, N.C. March 18, 2013

2 Outline of presentation Definitions Purpose of a taxicab hold area? Determining the size and location of a taxicab hold area Operations of a virtual taxicab hold area Advantages and disadvantages Other issues 2 AGTA 2013 Spring Conference

3 1. Suggested definitions Taxicab hold area: Taxicab boarding area or stand Mini hold area or stack: Virtual Hold Area Designated area where taxicabs and drivers must wait until they are dispatched to the passenger boarding area Taxis wait in first-in, first-out queues. Also referred to as Staging areas or Bullpens Co-located with staging areas for limos, chartered or scheduled buses Baggage claim curbside or other area where customers board waiting taxicabs Provide space for 4 or more nose-to-tail taxis in one or more lines Drivers move up in a sequential manner, sometimes from terminal to terminal Supplemental hold area located between the primary hold area and the taxicab boarding area A system allowing authorized taxicab drivers to log into an electronic queue, monitor their position in the queue; and proceed to the boarding area (or other location) when directed to do so 3 AGTA 2013 Spring Conference

4 2. What is the purpose of a taxicab hold area? Taxicab hold areas are intended to benefit: The customer Provides expected level of service: Taxis waiting for passengers Availability of vehicles for passengers with special needs: Choice of vehicles/fares The airport operator Provides centralize location for fee collection and vehicle inspection Easily to confirm adequacy of supply number of waiting cabs Assured that taxis are immediately available Taxicab drivers Can assure/maintain sequence in queue and monitor expected wait times Provides opportunity to socialize with peers and conduct other business Availability of driver s lounge and food truck 4 AGTA 2013 Spring Conference

5 2. What is the purpose of a taxicab hold area? Taxicab hold areas are intended to benefit: The customer The airport operator Taxicab drivers Can assure/maintain sequence in queue and monitor expected wait times Provides opportunity to socialize with peers and conduct other business Availability of driver s lounge and food truck 5 AGTA 2013 Spring Conference

6 3. How to determine size and location of a taxi hold area 6 AGTA 2013 Spring Conference

7 3. How to determine size and location of a taxi hold area As demonstrated in published research, it is inherently obvious that the proper hold lot size is equal to: Where D=The distance from the entrance of the hold area to the front of the pick up area in nautical miles X=The mean velocity of taxicabs traveling in uncongested traffic conditions in furlongs/fortnight Y=The area, less any space occupied by non essential building and structures in hectares Ɵ=The number of annual originating and terminating passengers in year X 7 AGTA 2013 Spring Conference

8 3. How to determine the size of a taxi hold area Establishing the size of a hold area is not an exact science Size of curbside boarding area/taxicab stand Peak hour volume of customers seeking on demand taxicab service Time needed to replenish the stand Murphy s Law: Size of hold area Number of outbound taxicabs Time to replenish the hold area No. of taxis required before/after peak Open vs. closed taxicab operation Number of permitted taxicabs Limited number of taxis in the hold lot Other airport policies Size of available site(s) 8 AGTA 2013 Spring Conference

9 3. How to determine the location of a taxicab hold area Locations reflect airport policies, priorities, and the availability of suitable sites Ideally taxicab hold lots are: Located on a level site Accessible from the regional roadway network Close to the terminal (minimize travel time to boarding area and line jumping) Space for taxis plus chartered/scheduled buses and limousines Screened from public view But, frequently there are competing land uses, having higher priority, seeking level sites near the terminal More distant sites can function well but require Dispatch/call up system Monitoring/oversight by airport staff or others Uncongested path to the boarding area If very remote, small mini stacks near the terminal are frequently used 9 AGTA 2013 Spring Conference

10 4. How might a virtual taxicab hold area operate? See Forrest Swonsen & Lynn Richardson s presentations for details & corrections Closed systems with a single taxicab concessionaire Concessionaire provide common dispatch system and MDT All drivers can log in and monitor their place in the queue via a common system Company dispatcher monitors and addresses driver concerns Concessionaire responds to questions of favoritism Open systems with multiple taxicab companies Airport to provide and maintain the necessary communication system. Costs? Need for drivers to have two smart phones/mdts? Airport responsible for system oversight and management Airport staff responsible for responding to driver concerns Need to assure accuracy, reliability, avoid claims of monkey business? 10 AGTA 2013 Spring Conference

11 5. What are some advantages of a virtual hold area? Opportunities for increased net revenues for airport operator Reduces required size of hold area Lease and develop for f higher and better uses Reduces Airport s operating and maintenance expenses Opportunities for additional revenue for drivers Drivers can conduct business elsewhere while remaining in the queue Improved service for the local community Additional revenue opportunities for drivers Reduced VMT taxis need not continually move up /keep motors on Less monkey business Less opportunity to conduct undesirable activities 11 AGTA 2013 Spring Conference

12 6. What are some disadvantages and other considerations? Assurance that there is an adequate supply of waiting taxicabs? Vehicle inspection locations: Disagreements in view of customers? Fare collection location/gates Ability to distinguish drop offs vs. pick ups? Operating procedures Length of alert prior to expected arrival time? Any grace period after expected arrival time? Accommodating no shows/or late arrivals? Penalties for no shows? Accommodating short trips Giving preference to vehicles using alternative fuels? Process for opening the airport to unauthorized taxicabs when Airport is stripped of cabs? How to alert other (unauthorized) drivers Use of geo fence, or can taxicabs in queued taxicabs travel anywhere 12 AGTA 2013 Spring Conference

13 Questions? Thank you! LeighFisher has offices in Chicago, Cincinnati, Dallas, London, Ottawa, the San Francisco area, and the Washington, D.C. area. For over 60 years, we have assisted our clients in achieving their vision and goals. We have extensive practical experience in all disciplines necessary for the planning and management of airports, including airfield and airspace analyses, airport management and operation, commercial and concession planning, forecasting and economics, facilities planning and design, federal funding and policy development, financial analysis and planning, financial feasibility and reporting, ground transportation planning, air quality analysis, noise and other environmental analyses, privatization, parking planning and analysis, rental car facility development and business planning, security planning and implementation, and simulation and operational analyses. San Francisco Area Office: 555 Airport Boulevard, Suite 300 Burlingame, California Telephone: (650) Fax: (650) Washington D.C. Area Office: Conference Center Drive, Suite 300 Chantilly, Virginia Telephone: (703) Fax: (703) AGTA 2013 Spring Conference

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