FREEDOM FOR GROWTH. Bering IT Partner. Navigator TMS

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1 FREEDOM FOR GROWTH Bering IT Partner Navigator TMS

2 NAVIGATOR TMS 100% Cloud based Telemarketingsoftware = License = Pay per minute Things change so quickly these days that it can be difficult to keep up. This is particularly true in the call centre industry and the telesales business. It is important to maintain contact to your leads and prospects before the competitors get the valuable attention by their campaigns. Your business therefore has the need for a Cloud based call centre software, that optimizes your staff resources. With approx. 2% more contacts, the software has a positive ROI. With the cloud technology you communicate in real-time. The license policy: Only pay for the minutes you use the software! Navigator TMS secures your company better campaign results as the software administrates both qualitative and quantitative measurements. The qualifications of each employee are compared to a given campaign's requirements, thus allowing the campaign to be profitable. Navigator TMS brings you the competitiveness by the business advantages: Dialer optimizations, flexibility of Tele provider Online statistic reports for all campaigns Dublicate analyses of the data Online segmentation of the call results Economic calulations and ROI on the specfic campaigns Option: Microsoft Outlook integration & CRM integration

3 Optimize your sales! Navigator TMS is the most comprehensive and user-friendly telemarketing software available today with different dialer options, the software will increase your market penetration by 20 %. The software is scalable designed to grow with your business independence of locations and with multi language editions, so it can be used across boarders. Your benefits from Navigator TMS: A flexible software for all types of campaigns Navigator TMS adapts to all types of telemarketing campaigns. Whether during individual sales, up and cross selling, appointments or lead segmentation. It is easy to implement the type of sales campaigns that you need in your business. Lead management and automatic dublet test During the campaign the call lists per phoner can by segmented in different categories. Up to 36 segmentation criteria will make it easier for your phoners to achieve the companies sales targets. Navigator TMS removes dublicates with a simple function, and you can assign and remove leads items from phoner, team or campaigns, Everything with a few clicks. Dialer options compare to the campaign type In ordre to optimise the quality of the campaigns, you can choose different dialers. The progressive dialer reduces the wasted time for the phoners. Up to 22% in efficiency. Integration with Microsoft Outlook calendar. Management module with real-time statistics The report generator provides inventory both on items sold, leads and appointments. Making it easier to keep track records: sales, sales rates, call rates, lead consumption ect. No installation and payment per minute Navigator TMS is a 100% cloud based software, without installation on the computers. Therefor you will always have updated software The user need only a Microsoft browser. The software is compatible with all Windows editions. Licenses can be calculated per used minutes. High data security It is possible to host the data centrally on the servers by Bering IT or the software can be installed in a client/server configuration, without using the Internet.

4 Customers International customers Navigator TMS is used in a broad range of industries: Insurance, Banking, Media, Tele, NGO, and of course Call centre industry. Navigator TMS secures your company better campaign results as the software administrates both qualitative and quantitative measurements. The qualifications of each employee are compared to a given campaign's requirements, thus allowing the campaign to be completed in the least amount of time. Bering IT Partner is the supplier of our main web based telemarketing software which, among other things, administrates sales and commission from outgoing call centre personnel. Today, approximately 200 employees are using the software. Søren Winberg, CEO, Prologic marketing Sales Appointment setting US Distributor, appointment setting for IT reseelers Nordic travel agenty- Customer club Fundraising The system is user-friendly and it only takes a short time to explain the 'phone-part' to the call centre personnel, making their time at work much more efficient. The system is easy to use and contains excellent campaign control and efficient customer reporting, which has really helped us. The IT support is just perfect. All in all, we are very satisfied with Bering IT Partner. Jacob Michaelsen, CEO, Plus-One Nordic Bank, Cross selling of payment cards

5 Value for money It does not take much time before you see the positive results from using the Navigator TMS. All in all, you can use the Navigator TMS automatic and time-saving features such as speed dialer, templates for order and meeting confirmations, telecommunications scripts and daily statistics provide your company's marketing activity a boost! In this way, your company can achieve its intent campaign faster, since a larger number of machined prospects usually mean more successes. Functionally the software is a big win - and it can be seen on the bottom line. Through several automated and time-saving features in the software, our study shows, that the phoners vill increase there performance at least 22-30%. A significant advantage of the Navigator TMS consists in that the software places a speed dialer available that can integrate with your current phone provider. By avoiding unnecessary keystroke the speed dial options can fund approx. 52% of the license cost. This means that for example the number of machined Leads needs only to be increased from 80 to 82 a day to cover the software costs. This means that you will see a return on investment (ROI) at an efficiency improvement of 2% contacts contacts dialogues dialogues interessted interesseted output output output output output output output output output output output output output output output output Without Navigator TMS With Navigator TMS

6 Technological freedom: Cloud software or Client/server Navigator TMS is an open standard based on modern technology. This provides a technological freedom highly prized by many companies, considering the fast pace of change in information technology. Navigator TMS is developed on the Microsoft asp.net standard and will be hosted at our servers. The ODBC standard can be used to read and process data in database types on Microsoft SQL, Microsoft Access and MY SQL, which is a third part database that is free of charge. Companies already using these database solutions in their management applications (CRM software or ERP software) will be able to start seamlessly using the many powerful information control and management tools in Navigator TMS with their old data. It is also possible to use the software in a client/server configuration, without using the Internet. Of course this remove the online interaction. Minimum requirements for Server: Microsoft SQL Standard Microsoft Excel 97 Microsoft SQL 2000/ GB RAM (compare to numbers of users) workstation: Microsoft Windows MB RAM Microsoft Internet Explorer 6.0

7 Benefits and flexibility Freedom to Choose It is always a big decision for a company to acquire new software - and often an expensive decision. This is not the case with Navigator TMS, which is a SaaS-based software (Software as a Service) that is rented on a per minute basis without fixation. Software is thus not associated with any form of fixed costs, While saving you the cost of license purchase - you pay only for the time that you use the software. Thus, the payments follows 100% of activity in your business. Besides the above payment model, you also have the opportunity to purchase one or more software licenses. The software runs on your own server or in our hosting center. If your business collects sensitive personal data such as social security numbers, bank information, etc. the software must be installed in your own IT environment. Your benefits Our telemarketing software offers you a number of unique features. In the figure below you can find some of these features, and what benefits they can provide you and your business. Product features Real time reporting module Automatic time-saving features Workplace Independence of location Salesmen are updated online with session reports and sales Customizing phonernes screen Automatic sending of templates Automatic lead management Navigator TMS = Value for money Efficiency increase over 30 % per hour Positive ROI at an efficiency increase of 2% Full overview of campaign results Ability to segment the collected data Decreases in the daily administration Efficient market cultivation Easy Implementation High data security

8 Freedom to act without limitations About us The goal of Bering IT Partner is to implement cloud based software for the telemarketing function. With the newest technologies and methods, we develop applications for the web without compromising the user-friendliness. By developing standard products we are able to help thousands of users by optimising their market adaptations. You only pay for the software when you use it. No expensive license. If our software is not being used, we have not created any value for our customers. The more the software is recognized, the more value we create for our customers. With our web technology, your company becomes independent of location and national boundaries. With Navigator TMS your company is meant to be global! Over the last 10 years, we have worked as a system developer within the field of telemarketing. We have gained experience in both the administrative and end-user aspects of telemarketing. With Bering IT Partner, you receive high quality solutions, low risk implementations and a high return on investment. Over the last four years, we have implemented systems in Scandinavia, the United Kingdom, Austria, Germany and South Africa. There s no need to follow in other s footsteps Vitus Bering ( ) was one of the world s famous explores. As Columbus tied together the world to the west, Bering tied it together to the east. He had the following philosophy: If you want to forge new paths, you cannot follow in other s footsteps That is why we are named after him, because we decided to forge a new path by developing a stateof-the-art telemarketing software, designed by telesales philosophy.

9 Mission & Vision Mission Our mission is to become the worlds' market leader in telemarketing software with focusing on both quantity and quality targets for the management. Vision Our vision is to deliver an innovative, customer-driven call centre software solution which optimises the outbound telephone sales activities, whether that is canvassing, cross- or up-selling or appointment setting. Values Our logo contains the maritime flag that signals the course of sailing. At Bering IT Partner, the colours of the flag signal not only signify which direction our software will take you but also what values constitute our company. Bering IT Partner focuses on increasing the efficiency of your sales organization by using Navigator TMS: Green: Growth Proactive Visions Future mind Red: Drive Empathy Credibility Involvement

10 Montana Road 2 Camps Bay 8001 Cape Town South Africa contact: bl@bering-it.dk