How to Configure Access Control for Exchange using PowerShell Cmdlets A Step-by-Step guide

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1 SAP How-to Guide Mobile Device Management SAP Afaria How to Configure Access Control for Exchange using PowerShell Cmdlets A Step-by-Step guide Applicable Releases: SAP Afaria 7 SP3 HotFix 06, SAP Afaria 7 SP4 Version 2.0 December 2013

2 Copyright 2013 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages. SAP How-to Guides are intended to simplify the product implementtation. While specific product features and procedures typically are explained in a practical business context, it is not implied that those features and procedures are the only approach in solving a specific business problem using SAP Afaria. Should you wish to receive additional information, clarification or support, please refer to SAP Consulting. Any software coding and/or code lines / strings ( Code ) included in this documentation are only examples and are not intended to be used in a productive system environment. The Code is only intended better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the Code given herein, and SAP shall not be liable for errors or damages caused by the usage of the Code, except if such damages were caused by SAP intentionally or grossly negligent. Disclaimer Some components of this product are based on Java. Any code change in these components may cause unpredictable and severe malfunctions and is therefore expressively prohibited, as is any decompilation of these components. Any Java Source Code delivered with this product is only to be used by SAP s Support Services and may not be modified or altered in any way.

3 Document History Document Version Description 1.0 First official release 2.0 Updated to include information about Exchange 2010 and 2013

4 Typographic Conventions Type Style Example Text Description Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Cross-references to other documentation Icons Icon Description Caution Note or Important Example Recommendation or Tip Example text Example text Example text <Example text> EXAMPLE TEXT Emphasized words or phrases in body text, graphic titles, and table titles File and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools. User entry texts. These are words or characters that you enter in the system exactly as they appear in the documentation. Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system. Keys on the keyboard, for example, F2 or ENTER.

5 Table of Contents 1. About This Document Business Scenario Prerequisites Supported Devices Access Control Requirements for Exchange PowerShell Cmdlets Finding Current Exchange ActiveSync Setting in Office Finding Current Access State of Device in Office Finding Current Exchange ActiveSync Settings for Exchange Finding Current Exchange ActiveSync Settings for Exchange Finding the Current Access State of Device Setting Up Access Control for using Exchange PowerShell Cmdlets... 7

6 1. About This Document This document discusses how to configure access control for local or hosted Microsoft Exchange using Exchange PowerShell cmdlets. 2. Business Scenario Use Exchange API (a.k.a Exchange PowerShell cmdlets) to control access for the mobile devices under management in these following scenarios: When a device comes under management, add it to the "Allow" list. Exchange will allow it to get . If a device is found to be out of compliance, add it to the "Blocked" list. Exchange will prevent it from getting . When a device comes back into compliance, remove it from the "Blocked" list. Exchange allows it to get again. 3. Prerequisites Install Afaria 7 SP3 release Hotfix 6. Ensure that Access Control for component is not installed. 4. Supported Devices PowerShell Exchange Cmdlets is supported only for Android, ios, Windows Mobile Professional, Windows Mobile Standard, and Windows Phone 8 devices. For more information, see the Afaria 7 System Requirements document of the required service pack that is available on the Sybase Mobile Enterprise Technical Support Web site. 5. Access Control Requirements for Exchange PowerShell Cmdlets For the Afaria Access Control for feature, you can use a cmdlet. This implementation uses Exchange PowerShell commands for controlling device access for . Component Local Server Description Access Control for supports Microsoft Exchange Server 2010 and Microsoft Exchange Server December

7 Hosted Microsoft Office 365 PowerShell Host Server Microsoft PowerShell Version 2.0 The PowerShell virtual directory is created when you install Exchange. Enable the powershell remoting by enabling Basic Authentication on the virtual directory in IIS. 6. Finding Current Exchange ActiveSync Setting in Office Login to office 365 using admin credentials. 2. Click mobile and click edit. December

8 7. Finding Current Access State of Device in Office 365 Note: This is applicable for local Cmdlets implementation also. 1. Login to the 365 user account you have configured in device. 2. Click on Settings. Now, click Options. 3. Click phone and then select your device. Click on Edit. December

9 8. Finding Current Exchange ActiveSync Settings for Exchange Enter the URL exchange server>/ecp/ on the Web browser. 2. Login using admin credentials. 3. Click Phone & Voice and click edit. December

10 9. Finding Current Exchange ActiveSync Settings for Exchange Enter the URL exchange server>/ecp/on the Web browser. 2. Login using admin credentials. 3. Click Mobile and click edit. 10. Finding the Current Access State of Device 1. Login to the user account you have configured in device (URL: exchange server>/owa/. 2. Select Options > See all options. December

11 3. Click phone and then select your device. Click Details. December

12 11. Setting Up Access Control for using Exchange PowerShell Cmdlets Afaria server must reflect the settings of 365 server or local Exchange server. Set up access control for local or hosted by configuring Office 365 (Microsoft Exchange 2010 or 2013 that uses Exchange 2010 or 2013 PowerShell cmdlets respectively). Prerequisites Ensure that the Access Control for filter is not installed. The PowerShell virtual directory is created when you install Exchange. Enable the PowerShell remoting by enabling Basic Authentication on the virtual directory in IIS. Task services are available locally, where a local Exchange server is used. services are also hosted by a third-party and are available to users from the Internet, without any servers or related Afaria components inside the enterprise network or DMZ. Afaria server communicates with Exchange 365 for updating device status. Note: Configure access control for local by either using the Exchange 2010 PowerShell cmdlets or by installing the Access Control for filter. If you have installed the filter, then do not follow this procedure. Also, these settings are tenant-specific. 1. Log in to the Afaria Administrator Web console. 2. Navigate to the Server > Configuration > MS Exchange 365 page. Note: In Afaria 7 SP4 release, the page name is changed to Server > Configuration > MS Exchange page. Devices with ISAPI account and MS Exchange 365 account cannot co-exist in a tenant as this configuration is not supported. Ensure that this page is empty if the tenant is supposed to be used for local exchange. 3. Click New. 4. Enter the following information: URL Enter the URL of the hosted or local Exchange server. Account Username Enter the hosted or local Exchange Admin User ID. Create a user that is a member of the Exchange Organization Managers group so that the user will have minimum permission to execute PowerShell commands. Password Enter the hosted or local Exchange Admin password. Note: Ensure that MS Exchange 365 account credentials have Administrator privileges. December

13 5. Click Test MS Exchange 365 connection to authenticate the account credentials and test connectivity for the local Exchange or hosted accounts. If the account credentials are valid, you see a success message; otherwise, you see an error message. Note: In Afaria 7 SP4 release, the link name is changed to Test connection. 6. Click Save. When Exchange 365 triggers blocking using access control, it may take as long as 10 minutes for Exchange 365 to block messages. 7. To specify local or hosted service's Exchange ActiveSync Access Settings, select one of: Always allow allow users who have enrolled in Afaria management to access hosted or local MS Exchange 365. Always block or quarantine prevent all users who are not enrolled in Afaria management from accessing hosted or local MS Exchange 365. Note: 8. Click Save. Afaria sends a device enablement message when it is enrolled in the Always allow mode for enhanced security. 9. (Optional) Change or delete a record by selecting it and clicking Edit or Delete. After a device is enrolled in Afaria, it will use the access policy that is set for the device. December

14 December

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