Business Process Services. White Paper. Leveraging the Internet of Things and Analytics for Smart Energy Management

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Business Process Services. White Paper. Leveraging the Internet of Things and Analytics for Smart Energy Management"

Transcription

1 Business Process Services White Paper Leveraging the Internet of Things and Analytics for Smart Energy Management

2 About the Author Akhil Bhardwaj Akhil Bhardwaj is a Senior Manager in the Analytics and Insights division of Tata Consultancy Services' (TCS) Business Process Services (BPS) unit. He has over 11 years of experience in providing innovative solutions for a range of analytical problems across domains such as banking, supply chain, retail, and marketing. He is currently working on driving technological transformation in product based analytics. Bhardwaj graduated from the Indian Institute of Technology, Bombay and Xavier Labor Relations Institute, Jamshedpur.

3 Abstract The rising cost of energy is causing organizations to evaluate smart ways of saving energy. Energy suppliers are increasingly penalizing organizations that use inefficient assets or devices with a low power factor. Simultaneously, governments are raising the bar for compliance with energy standards and reduction in carbon footprints. Smart energy management systems (EMS), combined with the Internet of Things (IoT), provide the ideal solution for these pressing challenges by supporting radical changes in the way energy consumption is monitored and managed. This paper examines how the combined power of the IoT and energy management systems can revolutionize energy management. It illustrates how these systems leverage information collected through different devices to automatically control operational parameters and minimize energy consumption across buildings or campuses. The paper also highlights the role of analytics in optimizing energy management by helping organizations make holistic sense of the large volumes of data gathered by various devices.

4 Contents The Need for Energy Management 5 Planning for Efficient Energy Management 5 Exploring the Possibilities: Internet of Things and Analytics 6 Making Sense of Data 7 Controlling operational parameters of chillers 7 Optimizing lighting 8 Realizing Holistic Benefits through Analytics 9 Future Outlook: Revolutionizing Energy Management with IoT 10

5 The Need for Energy Management Effective energy management is an increasingly critical focus area for utilities and energy service providers, as well as end-customers. Energy consumption needs to be minimized without compromising on comfort and other ergonomic considerations such as appropriate humidity, fresh air, carbon dioxide levels, and so on. An efficient energy management system helps optimize energy consumption for heating, ventilation, air conditioning, refrigeration, lighting, fire systems, and security systems, ensuring that energy is used only when needed. An advanced energy management system can ensure monitoring of building conditions, equipment status, utility sub-metering, climatic data, and demand limiting that includes load scheduling and duty cycling. Such a system can also focus on maintenance (remote operation and control of equipment, generation of maintenance schedules, and diagnosis of breakdowns), and record generation (modification or replacement analysis, energy conservation documentation). Planning for Efficient Energy Management Many enterprises are now developing different hardware, software, and analytical solutions for energy management. Effective planning serves as the foundation for this exercise. Planning for a building energy management system starts with the layout of the building. Based upon the floor space area, the cooling or heating capacity needs to be determined; this should be greater than the expected maximum requirement for a given area and set of environmental conditions. This might require installation of multiple chillers with separate piping plans. Another important factor to be considered is that certain chillers might have lower procurement costs but higher operational costs due to lower efficiency. Typically, higher efficiency chillers are associated with a higher procurement cost but a lower operational cost. If the business decides to install higher efficiency chillers, they will need to consider the breakeven tenure involved. For lighting, the aim is to leverage as much natural light as possible. This can be hampered by factors such as reflection glare of neighboring buildings. High floor space can also prevent the utilization of natural light. In such a case, the type of lighting installation becomes important. It is imperative to ensure optimization of procurement cost, energy efficiency (operating cost), and the life of each energy consuming asset. The power factor also plays a key role. It indicates the relationship between real power (power consumed by electrical equipment) and apparent power (power that is drawn by equipment but not completely used, so that it includes wasted energy). If the power factor of an asset is low, it implies a loss of energy. Therefore, energy management also calls for effective planning and monitoring of the power factor. 5

6 Exploring the Possibilities: Internet of Things and Analytics In the age of the Internet of Things (IoT), each device can be connected to the internet or intranet, or to other devices on the network. This enables the collection of a variety of information from the devices, including data on operations, configuration, energy consumption, and the power factor. The IoT enables devices to make smart decisions based upon analytical rules that serve the purpose of the devices best. The devices can send, receive, store, and leverage information, sending the information individually to another device or broadcasting it to all devices. Figure 1 illustrates such a set-up. Chiller data Lighting data Air handling units data Hub room/ workstation data Different sections in the building One specific section of the building LAN Connectivity Energy management system application on a central computer Temperature sensors Illumination sensors Humidity sensors Fire sensors Figure 1: IoT based energy management system in buildings Data scientists can use analytics and study historical data usage patterns in the building. They can create scorecards and algorithms that allow individual devices to make better decisions about operational parameters in different scenarios. The scorecards and algorithms might also govern the flow of data from the devices to different destinations. Depending on the building, data scientists might create individual scorecards and algorithms for individual devices, or joint algorithms for a set of devices that are supposed to operate together in a certain order. Data from each device can be stored in a central repository for future reference. While the communication between devices may be synchronous or asynchronous based upon the requirement, a central intelligence unit such as the energy management system serves as a facilitator. The EMS can also help control the devices when direct communication between devices fails to serve the required purpose. In such cases, the system optimizes the operational parameters and broadcasts them to the respective devices over the LAN. On receiving the new instructions from the EMS, the devices change their operational parameters accordingly. 6

7 In addition to assets and devices, different sensors are also connected to the internet through the LAN. Sensors for illumination, humidity, occupancy, and temperature transmit information in real time, enabling different assets to leverage the information. The EMS also receives and stores this information, and leverages it to make smart decisions. Making Sense of Data A host of analytical solutions is emerging in the area of energy management backed by the increased ability of the IoT to connect devices, collect data from devices, and distribute data. These solutions leverage historical patterns of occupancy, people movement, temperature, provision of natural lighting, energy consumption, and other information collected by smart meters, sensors, actuators, and controllers. Below are two scenarios where analytics enables smart insights for intelligent decision-making. Controlling operational parameters of chillers Commercial chillers operate by circulating chilled water into the rooms' water pipes. In each room, a number of blowers blow air over the chilled water pipes, in turn cooling the air and leading to air conditioning of the room. (The same mechanism is followed by central heaters; the only difference being that the water is heated instead of chilled.) This is a two-stage process of energy expenditure. First, energy is consumed in cooling the water that is then circulated through pipes that run in the rooms. In the second stage, energy is consumed by the blowers that blow air over the water chilled pipes. The ability to maintain a static temperature in a location depends upon a host of factors. These include the occupancy, weather conditions, chiller parameters, the temperature of chilled water, the blowers in the room, and other factors such as heat-producing items in the room. The IoT brings together information from all these controllable and uncontrollable factors for all sections in the building. The EMS then makes real-time decisions about the number of blowers to be switched on to maintain the required temperature in each room and achieve ergonomic comfort. However, the EMS needs smart algorithms to leverage the data and make intelligent real-time decisions. A set of scorecards also needs to be developed. One set of scorecards needs to consider the environmental conditions of the building and inform the EMS about the amount of energy required to chill the water to the required temperature. The EMS then computes the operational parameters at which the chiller should operate and sends this information to the chiller, enabling it to operate efficiently. The second set of scorecards needs to consider environmental conditions, occupancy patterns, information about the room, the number of blowers available, and past energy consumption patterns. Using this information, the scorecards can predict the amount of energy required to maintain a specific temperature in the room. Separate scorecards will be required for each room and each chiller. Figure 2 illustrates this process. 7

8 Based on the information from multiple rooms, the EMS leverages the scorecards to determine the optimal temperature of the chilled water Chiller EMS switches air blowers/fans on/off to control the room temperature Room 1 Chilled Water Energy Management System EMS leverages analytical scorecards to determine the scenario of minimal energy consumption Information on occupancy and temperature sent to EMS Figure 2: How the IoT and EMS help control the key parameters of chillers Optimizing lighting The EMS monitors the Air Handling Unit parameters to maintain optimal air circulation for dynamic occupancy. This helps ensure that occupants can comfortably breathe and work in their respective rooms. With such a system in place, lighting can also be automatically turned on when the first person enters the room and automatically turned off in case the last person to exit the room forgets to do so. When granular occupancy information is available, the EMS effectively governs the required lighting for individuals who are entering or exiting. Similarly, the EMS can interact with workstations to determine if they can be turned off or not. The workstations send information to EMS over the LAN that no active thread is running and the EMS then validates that the user has, in fact, exited the building. It then sends instructions to the workstation to turn itself off. 8

9 Realizing Holistic Benefits through Analytics Here are a few ways to leverage the IoT and analytics simultaneously to realize benefits across the energy management spectrum: Asset efficiency analysis: Asset efficiency can be calculated for a variety of assets in real time. This also helps determine the cost implications of non-optimal device performance. The efficiency of assets can drop due to age or maintenance issues. Benchmarking techniques compute the optimal efficiency levels at which the devices should run under the given set of environmental conditions. This can be used to identify scenarios involving excessive energy consumption within a building. Root cause analysis: This can be performed in cases where a higher than expected level of energy was consumed. Given the IoT enabled data, the hypothesis generated through root cause analysis can be statistically validated. Predictive analytics on asset maintenance: The cost implications of maintaining all energy consuming devices can be determined using predictive analytics. Similarly, warranty lifetime analysis can also be performed to arrive at the optimal warranty period and costs. If certain devices are observed to fail early in their lifecycle, the warranty tenure is expected to be long enough to cover all such early lifetime failures. Also, while the device might not be likely to fail as a whole, certain components might be more prone to failure than others. Furthermore, warranty analysis acquires importance if the error-prone components in the device are expensive. Correction and exception analysis: Analytical techniques help identify areas where power factor correction might be required early on to enable cost savings. Analysis of exceptions, alarms, and manual overrides to EMS is important to highlight the discrepancies that are likely to be registered in operations from time to time. Such analysis helps determine the optimal state, the factors responsible for deviation, and the preventive and corrective actions required to run the automated operations optimally. Carbon emission analytics: Scenarios that help minimize the total carbon emissions from the commercial buildings can be simulated using carbon emission analytics. Energy management standards mandated by relevant laws can be taken into account for such simulation. This can help tailor energy management solutions according to the location of the building. 9

10 Future Outlook: Revolutionizing Energy Management with IoT IoT is expected to play a pivotal role in efficient energy management in the future. As people walk into a commercial building, devices and assets will gather important information about their movements. The occupancy of each location at every point of time will also be captured, transmitted, and stored. The control parameter of the assets and devices will be auto adjusted to levels that create ergonomically convenient working conditions and simultaneously optimize the consumption of energy. In offices, unique tagging of desk space to individual employee consumption will further contribute towards efficient management of energy requirements. Artificial lighting in the rooms will be oriented in ways that ensure the total illumination in the room is ergonomically convenient for all the occupants. This will also allow for the best use of the natural light. As the sunlight in the room increases, artificial illumination is automatically reduced so that the total illumination remains constant at the desired ergonomic level. This optimized energy consumption of lighting will be maintained by the energy management system in real time. The results are savings in lighting costs and enhanced life of the lighting equipment. Fire sensors can become active in the event of fire and flash the nearest exit. The same fire exits can detect the number of people in the process of exiting through different routes. The EMS can use this information to develop and highlight routes to streamline traffic through exit routes, ensuring that more people reach safety. With the rising cost of commercial energy, smart energy management systems will be used by organizations for competitive advantage. As the volume of data collected by smart meters increases over time, these systems will increasingly leverage the latent information hidden in the data to make smart choices. Big Data and Hadoop are expected to be extensively used in the process as data scientists begin to mine this data to develop smarter algorithms and decision making tools. Furthermore, robust analytical algorithms will be applied across varied scenarios, to identify and prioritize energy optimization opportunities. 10

11 About TCS Business Process Services Unit Enterprises seek to drive business growth and agility through innovation in an increasingly regulated, competitive, and global market. TCS helps clients achieve these goals by managing and executing their business operations effectively and efficiently. TCS' Business Process Services (BPS) include core industry-specific processes, analytics and insights, and enterprise services such as finance and accounting, HR, and supply chain management. TCS TM creates value through its FORE simplification and transformation methodology, backed by its deep TM domain expertise, extensive technology experience, and TRAPEZE suite of solution accelerators and governance enablers. TCS complements its experience and expertise with innovative delivery models such as using robotic automation and providing Business Processes as a Service (BPaaS). TCS BPS unit has been positioned in the leaders quadrant for various service lines by many leading analyst firms. With over four decades of global experience and a delivery footprint spanning six continents, TCS is one of the largest BPS providers today. Contact For more information about TCS Business Process Services Unit, visit: ( Subscribe to TCS White Papers TCS.com RSS: Feedburner: About Tata Consultancy Services (TCS) Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and TM assurance services. This is delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata Group, India s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at IT Services Business Solutions Consulting All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Copyright 2015 Tata Consultancy Services Limited TCS BPS Design Services I 09 I 15

Business Process Services. White Paper. Optimizing Extended Warranty Processes by Embracing Analytics

Business Process Services. White Paper. Optimizing Extended Warranty Processes by Embracing Analytics Business Process Services White Paper Optimizing Extended Warranty Processes by Embracing Analytics About the Author Dr. Anuj Prakash Anuj Prakash is a part of the TCS Analytics and Insights Practice,

More information

Next Generation Electric Utilities Gear up Using Cloud Based Services

Next Generation Electric Utilities Gear up Using Cloud Based Services A Point of View Next Generation Electric Utilities Gear up Using Cloud Based Services Abstract Globally, liberalization of the electricity sector has driven a paradigm shift in the ownership structure,

More information

Business Process Services. White Paper. Improving Efficiency in Business Process Services through User Interface Re-engineering

Business Process Services. White Paper. Improving Efficiency in Business Process Services through User Interface Re-engineering Business Process Services White Paper Improving Efficiency in Business Process Services through User Interface Re-engineering About the Authors Mahesh Kshirsagar Mahesh has a vast experience of about 24

More information

Business Process Services. White Paper. Mitigating Trade Fraud: The Case for Detecting Group Level Fraudulent Activity

Business Process Services. White Paper. Mitigating Trade Fraud: The Case for Detecting Group Level Fraudulent Activity Business Process Services White Paper Mitigating Trade Fraud: The Case for Detecting Group Level Fraudulent Activity About the Author Narasimha Murty M V Narasimha Murty holds a Master's degree in Mathematics

More information

Business Process Services. White Paper. Social Media Influence: Looking Beyond Activities and Followers

Business Process Services. White Paper. Social Media Influence: Looking Beyond Activities and Followers Business Process Services White Paper Social Media Influence: Looking Beyond Activities and Followers About the Author Vandita Bansal Vandita Bansal is a subject matter expert in Analytics and Insights

More information

Business Process Services. White Paper. Configurable, Automated Workflows: Transforming Process Effectiveness for Business Excellence

Business Process Services. White Paper. Configurable, Automated Workflows: Transforming Process Effectiveness for Business Excellence Business Process Services White Paper Configurable, Automated Workflows: Transforming Process Effectiveness for Business Excellence About the Authors Ohm Kumar Ohm Kumar is a Business Analyst with the

More information

Business Process Services. White Paper. Effective Credit Risk Assessment Strengthening the Financial Spreading with Technology Enablers

Business Process Services. White Paper. Effective Credit Risk Assessment Strengthening the Financial Spreading with Technology Enablers Business Process Services White Paper Effective Credit Risk Assessment Strengthening the Financial Spreading with Technology Enablers About the Author Vijay Muppavarapu Vijay is a subject matter expert

More information

Linking Transformational Initiatives to Desired Business Outcomes: Leveraging a Business-Metrics Driven Framework

Linking Transformational Initiatives to Desired Business Outcomes: Leveraging a Business-Metrics Driven Framework Business Process Services White Paper Linking Transformational Initiatives to Desired Business Outcomes: Leveraging a Business-Metrics Driven Framework About the Author Venkatesh Kuppuswamy Venkatesh Kuppuswamy

More information

Business Process Services. White Paper. Personalizing E-Commerce: Improving Interactivity to Increase Revenues

Business Process Services. White Paper. Personalizing E-Commerce: Improving Interactivity to Increase Revenues Business Process Services White Paper Personalizing E-Commerce: Improving Interactivity to Increase Revenues About the Author Subramaniam MV Subramaniam is a Delivery Manager at Tata Consultancy Services

More information

Business Process Services. White Paper. Improving Agility in Accounts Receivables with Statistical Prediction and Modeling

Business Process Services. White Paper. Improving Agility in Accounts Receivables with Statistical Prediction and Modeling Business Process Services White Paper Improving Agility in Accounts Receivables with Statistical Prediction and Modeling About the Authors R Rengesh Siva Rengesh Siva has over 14 years of experience in

More information

Business Process Services. White Paper. Improving Regulatory Compliance in the Mortgage Industry

Business Process Services. White Paper. Improving Regulatory Compliance in the Mortgage Industry Business Process Services White Paper Improving Regulatory Compliance in the Mortgage Industry About the Author Lovette Patrick D'Souza Lovette Patrick D'Souza has over 10 years of experience in Banking

More information

Business Process Services. White Paper. Predictive Analytics in HR: A Primer

Business Process Services. White Paper. Predictive Analytics in HR: A Primer Business Process Services White Paper Predictive Analytics in HR: A Primer About the Authors Tuhin Subhra Dey Tuhin is a member of the Analytics and Insights team at Tata Consultancy Services (TCS), where

More information

Business Process Transformation A Pulse Check

Business Process Transformation A Pulse Check White Paper Business Process Transformation A Pulse Check Over the last decade or two, two trends have been noticeable across all businesses. The move towards consolidation of office-based operations,

More information

Business Process Services. White Paper. Automating Email Management: Managing Workflow Effectively

Business Process Services. White Paper. Automating Email Management: Managing Workflow Effectively Business Process Services White Paper Automating Email Management: Managing Workflow Effectively About the Authors Deva Latha S. Assistant Consultant Deva Latha has over nine years of experience in Business

More information

Robotic Process Automation: Reenergizing the Directory Publishing Industry

Robotic Process Automation: Reenergizing the Directory Publishing Industry A Point of View Robotic Process Automation: Reenergizing the Directory Publishing Industry Abstract Evolving digital marketing avenues including video, SEM/SEO, mobile, and social media are fast replacing

More information

Transportation Solutions Built on Oracle Transportation Management. Enterprise Solutions

Transportation Solutions Built on Oracle Transportation Management. Enterprise Solutions Transportation Solutions Built on Oracle Transportation Management Enterprise Solutions Optimizing transportation operations and ensuring improved customer service Today s complex and challenging business

More information

Seven Strategic Imperatives for Transitioning to a Shared Services Model

Seven Strategic Imperatives for Transitioning to a Shared Services Model A Point of View Seven Strategic Imperatives for Transitioning to a Shared Services Model Abstract Given today s tough business climate, organizations are adopting a shared services model to realize cost

More information

BPO. White Paper. Agility in Financial Services: White labeling to Improve Time-to-Market for New Products

BPO. White Paper. Agility in Financial Services: White labeling to Improve Time-to-Market for New Products BPO White Paper Agility in Financial Services: White labeling to Improve Time-to-Market for New Products About the Authors Sunil Gopinath, Assistant General Manager, TCS Sunil is a member of the Corporate

More information

Digital Enterprise. White Paper. Multi-Channel Strategies that Deliver Results with the Right Marketing Attribution Model

Digital Enterprise. White Paper. Multi-Channel Strategies that Deliver Results with the Right Marketing Attribution Model Digital Enterprise White Paper Multi-Channel Strategies that Deliver Results with the Right Marketing Model About the Authors Vishal Machewad Head Marketing Services Practice Vishal Machewad has over 13

More information

HiTech. White Paper. A Next Generation Search System for Today's Digital Enterprises

HiTech. White Paper. A Next Generation Search System for Today's Digital Enterprises HiTech White Paper A Next Generation Search System for Today's Digital Enterprises About the Author Ajay Parashar Ajay Parashar is a Solution Architect with the HiTech business unit at Tata Consultancy

More information

Digital Enterprise Unit. White Paper. Reimagining the Future of Field Service Management with Digital Technologies

Digital Enterprise Unit. White Paper. Reimagining the Future of Field Service Management with Digital Technologies Digital Enterprise Unit White Paper Reimagining the Future of Field Service Management with Digital Technologies About the Author Rahul Trisal Rahul is a senior Digital Strategy Consultant with TCS' Digital

More information

Business Process Services. White Paper. Business Intelligence in Finance & Accounting: Foundation for an Agile Enterprise

Business Process Services. White Paper. Business Intelligence in Finance & Accounting: Foundation for an Agile Enterprise Business Process Services White Paper Business Intelligence in Finance & Accounting: Foundation for an Agile Enterprise About the Author Balaji Venkat Chellam Iyer Balaji has over 18 years of experience

More information

Business Process Services. White Paper. Providing Customer Service the Social Way

Business Process Services. White Paper. Providing Customer Service the Social Way Business Process Services White Paper Providing Customer Service the Social Way About the Author Awani Sarogi Awani is a subject matter expert in digital media, developing digital media solutions and offerings

More information

Business Process Services. White Paper. Price Elasticity using Distributed Computing for Big Data

Business Process Services. White Paper. Price Elasticity using Distributed Computing for Big Data Business Process Services White Paper Price Elasticity using Distributed Computing for Big Data About the Authors Rajesh Kavadiki Rajesh is part of the Analytics and Insights team at Tata Consultancy Services

More information

Business Process Services. White Paper. Strengthening Business Operations with the Digital Five Forces

Business Process Services. White Paper. Strengthening Business Operations with the Digital Five Forces Business Process Services White Paper Strengthening Business Operations with the Digital Five Forces About the Author Mahesh Kshirsagar Mahesh Kshirsagar heads Technology Transformation in the Business

More information

Digital Enterprise. White Paper. Capturing the Voice of the Employee: Enterprise Social Media Monitoring and Analytics

Digital Enterprise. White Paper. Capturing the Voice of the Employee: Enterprise Social Media Monitoring and Analytics Digital Enterprise White Paper Capturing the Voice of the Employee: Enterprise Social Media Monitoring and Analytics About the Authors Praveen Mishra Praveen Mishra is a Business Development Lead with

More information

Business Process Services. White Paper. Effective Vendor Management: Improving Supply Chain Efficiencies, Reducing Risk

Business Process Services. White Paper. Effective Vendor Management: Improving Supply Chain Efficiencies, Reducing Risk Business Process Services White Paper Effective Vendor Management: Improving Supply Chain Efficiencies, Reducing Risk About the Author Devaraj Chithur Devaraj Chithur is a subject matter expert on supply

More information

Business Process Services. White Paper. Redesigning Retail Operations: A Digitally Connected Supply Chain for Accelerated Performance

Business Process Services. White Paper. Redesigning Retail Operations: A Digitally Connected Supply Chain for Accelerated Performance Business Process Services White Paper Redesigning Retail Operations: A Digitally Connected Supply Chain for Accelerated Performance About the Author Swecha Rikhy Swecha Rikhy is a part of the Retail domain

More information

TCS Supply Chain Center of Excellence

TCS Supply Chain Center of Excellence TCS Supply Chain Center of Excellence Delivering Supply Chain Performance in Complex Dynamic Markets Supply Chain Management Supply Chain Management (SCM) has evolved and the focus has now shifted from

More information

Retail. White Paper. Driving Strategic Sourcing Effectively with Supply Market Intelligence

Retail. White Paper. Driving Strategic Sourcing Effectively with Supply Market Intelligence Retail White Paper Driving Strategic Sourcing Effectively with Supply Market Intelligence About the Author Devaraj Chithur Devaraj is part of the Supply Chain group within Tata Consultancy Services (TCS)

More information

Powering Cutting Edge Research in Life Sciences with High Performance Computing

Powering Cutting Edge Research in Life Sciences with High Performance Computing A Point of View Powering Cutting Edge Research in Life Sciences with High Performance Computing High performance computing (HPC) is the foundation of pioneering research in life sciences. HPC plays a vital

More information

BPM Perspectives Positioning and Fitment drivers

BPM Perspectives Positioning and Fitment drivers BPM Perspectives Positioning and Fitment drivers BPM is a commonly used and much hyped acronym. It popularly stands for Business Process Management but now it achieves much more than just that. Especially

More information

Implement Business Process Management to realize Cost Savings and High Return on Investments

Implement Business Process Management to realize Cost Savings and High Return on Investments Implement Business Process Management to realize Cost Savings and High Return on Investments Business Process Management (BPM) was unheard of just a few years ago, but it has burst onto the global scene

More information

Bridging the Gap: Emerging Client Reporting Trends in the Asset Management Industry

Bridging the Gap: Emerging Client Reporting Trends in the Asset Management Industry A Point of View Bridging the Gap: Emerging Client Reporting Trends in the Asset Management Industry Abstract Asset managers worldwide have stepped up efforts to retain and grow existing accounts, as customer

More information

Enterprise-wide Anti-money Laundering and KYC Initiatives A point of view

Enterprise-wide Anti-money Laundering and KYC Initiatives A point of view Enterprise-wide Anti-money Laundering and KYC Initiatives A point of view Introduction Every financial institution is charged with the responsibility of developing policies and procedures to combat money

More information

Business Process Services. White Paper. Designing an Effective and Successful Card Payment Solution

Business Process Services. White Paper. Designing an Effective and Successful Card Payment Solution Business Process Services White Paper Designing an Effective and Successful Card Payment Solution About the Author Zubin Tafti Zubin is a Business Consultant with Tata Consultancy Services (TCS) and works

More information

Business Process Services. White Paper. Quantifying the Economic Benefits of Application Scoring for Banks and Financial Institutions

Business Process Services. White Paper. Quantifying the Economic Benefits of Application Scoring for Banks and Financial Institutions Business Process Services White Paper Quantifying the Economic Benefits of Application Scoring for Banks and Financial Institutions About the Author Dr.Subarna Roy Manager Subarna is a Subject Matter Expert

More information

Omni-Channel Banking Customer Experience: Forget What You Thought You Knew about Channels

Omni-Channel Banking Customer Experience: Forget What You Thought You Knew about Channels A Point of View Omni-Channel Banking Customer Experience: Forget What You Thought You Knew about Channels In social media, customers discuss their experience across ALL your interaction channels, which

More information

Redefining Agile to Realize Continuous Business Value

Redefining Agile to Realize Continuous Business Value A Point of View Redefining Agile to Realize Continuous Business Value Abstract As enterprises look to move the needle on their business in an intensely competitive market, they expect superior performance

More information

Conferencing Agent Enhancing the Communication Experience

Conferencing Agent Enhancing the Communication Experience White Paper Conferencing Agent Enhancing the Communication Experience To achieve corporate operational excellence, the existing resources of an organization must be utilized to the best possible extent.

More information

Business Process Services. White Paper. Redefining Customer Experience in the UK Water Utility Industry with Digital Communication

Business Process Services. White Paper. Redefining Customer Experience in the UK Water Utility Industry with Digital Communication Business Process Services White Paper Redefining Customer Experience in the UK Water Utility Industry with Digital Communication About the Authors Dipanshu Shekhar Dipanshu Shekhar is a Transformation

More information

Business Process Services. White Paper. Automating Complex Processes with a Business Rules Engine

Business Process Services. White Paper. Automating Complex Processes with a Business Rules Engine Business Process Services White Paper Automating Complex Processes with a Business Rules Engine About the Author Dipti Fondekar Dipti is a Consultant within the Transformation team at Tata Consultancy

More information

Business Process Services. White Paper. Achieving Business Excellence: Utilities Embracing Analytics for Effective Decision Making

Business Process Services. White Paper. Achieving Business Excellence: Utilities Embracing Analytics for Effective Decision Making Business Process Services White Paper Achieving Business Excellence: Utilities Embracing Analytics for Effective Decision Making About the Author Swaminathan Subramanian Swaminathan has over 17 years of

More information

Lead the Retail Revolution.

Lead the Retail Revolution. Lead the Retail Revolution. The retail industry is at the center of a dramatic shift in the way consumers shop and interact with their retailers. After hundreds of years of customers going to the store,

More information

ion Customer Relationship Management (CRM) Solution

ion Customer Relationship Management (CRM) Solution ion Customer Relationship Management (CRM) Solution How do you command the loyalty of your customers in a competitive market? How do you achieve an increase in sales? To help you answer these questions,

More information

ion Human Capital Management Solution

ion Human Capital Management Solution ion Human Capital Solution For organizations spread across multiple sites, Human Resource processes such as recruitment, deputation, and employee appraisal are complex. HR departments are increasingly

More information

Timely and Efficient Default Servicing: Best Practices for Successful Foreclosure

Timely and Efficient Default Servicing: Best Practices for Successful Foreclosure A Point of View Timely and Efficient Default Servicing: Best Practices for Successful Foreclosure Abstract The mortgage industry underwent significant changes due to widespread bankruptcy and foreclosures

More information

Backward Scheduling An effective way of scheduling Warehouse activities

Backward Scheduling An effective way of scheduling Warehouse activities Backward Scheduling An effective way of scheduling Warehouse activities Traditionally, scheduling algorithms were used in capital intensive production processes where there was a need to optimize the production

More information

The four windows of organizational change in training for ERP transformation

The four windows of organizational change in training for ERP transformation White Paper The four windows of organizational change in training for ERP transformation Managing users apprehension to change has always been a challenge for large scale ERP implementations. Moving the

More information

Over 18,400 branches. 21,843 ATMs. 261 million accounts. Enabling State Bank of India to create the world s largest homogenous banking network

Over 18,400 branches. 21,843 ATMs. 261 million accounts. Enabling State Bank of India to create the world s largest homogenous banking network Wealth Management Volatility and uncertainty in the markets have given rise to a new class of customers who are extremely cautious and demand absolute transparency from their advisors. They now expect

More information

White Paper. Social Analytics

White Paper. Social Analytics White Paper Social Analytics This paper brings to forefront the growing popularity of social media as a source of data for analytics with relation to the telecom industry. The paper further elaborates

More information

Business Process Services. White Paper. Transforming the Mortgage Lending Process through Social Media

Business Process Services. White Paper. Transforming the Mortgage Lending Process through Social Media Business Process Services White Paper Transforming the Mortgage Lending Process through Social Media About the Author Ramani Balakrishnan Ramani Balakrishnan is a domain consultant in the Transformation

More information

ERM Business Architecture

ERM Business Architecture White Paper ERM Business Architecture A Holistic Business Driven Architecture Approach towards Enterprise Risk Management A plethora of regulations, evolving risk management methodologies, complex financial

More information

Simplify your admission process - The ion Way

Simplify your admission process - The ion Way Simplify your admission process - The ion Way Coordination from TCS employees has helped us lot in implementation of all modules of the ERP. It was helpful to have a person that managed to implement our

More information

Business Process Services. White Paper. Five Principles to Consider when Consolidating your Finance and Accounting Function

Business Process Services. White Paper. Five Principles to Consider when Consolidating your Finance and Accounting Function Business Process Services White Paper Five Principles to Consider when Consolidating your Finance and Accounting Function About the Authors Vikas Golchha, Associate Vice President, TCS Vikas is part of

More information

Business Process Services. White Paper. Soaring to Higher Profitability with MRO Operations Analytics

Business Process Services. White Paper. Soaring to Higher Profitability with MRO Operations Analytics Business Process Services White Paper Soaring to Higher Profitability with MRO Operations Analytics About the Authors Meghraj Nalge Meghraj Nalge is a subject matter expert in Operations Research and Optimization

More information

KYCS - Integrating KYC with Social Identity: The Future-Ready Marketing Approach

KYCS - Integrating KYC with Social Identity: The Future-Ready Marketing Approach A Point of View KYCS - Integrating KYC with Identity: The Future-Ready Marketing Approach Abstract media has empowered us to voice and share our opinion on things that impact our lives. It has reshaped

More information

Business Process Services. White Paper. Improving Operational Efficiencies through Pattern-Based Analysis

Business Process Services. White Paper. Improving Operational Efficiencies through Pattern-Based Analysis Business Process Services White Paper Improving Operational Efficiencies through Pattern-Based Analysis About the Author Mahesh Kshirsagar Mahesh has more than 24 years of experience in various technologies

More information

Business Partner of. Hardware + Network + Software + Services

Business Partner of. Hardware + Network + Software + Services Business Partner of Hardware + Network + Software + Services About RDS Business Services RDS Business Services do services like Web Services, Software Services, Software Testing, Contract Staffing, Placement

More information

ion IT-as-a-Service Solution

ion IT-as-a-Service Solution ion IT-as-a-Service Solution "The ion Manufacturing Solution enabled us to control our business more meaningfully, including our field operations. Through the Field Force module, we have updated information

More information

Accenture Smart Building Solutions. Optimizing Building Management and Improving Energy Efficiency

Accenture Smart Building Solutions. Optimizing Building Management and Improving Energy Efficiency Accenture Smart Building Solutions Optimizing Building Management and Improving Energy Efficiency Accenture Smart Building Solutions represent the convergence of building-controls technology and information

More information

USING BIG DATA FOR OPERATIONS & ENERGY MANAGEMENT IN HOSPITALITY

USING BIG DATA FOR OPERATIONS & ENERGY MANAGEMENT IN HOSPITALITY www.wiproecoenergy.com USING BIG DATA FOR OPERATIONS & ENERGY MANAGEMENT IN HOSPITALITY ANALYZE. ACHIEVE. ACCELERATE Table of Content 03... Abstract 04... Need for Operational & Energy Efficiency 04...

More information

Tata Consultancy Services Pro Bono Community Fund Application Form. For internal circulation only

Tata Consultancy Services Pro Bono Community Fund Application Form. For internal circulation only Tata Consultancy Services Pro Bono Community Fund 2015 Application Form For internal circulation only I invite your organisation to visualise how technology, and Tata Consultancy Services (TCS), can improve

More information

IT Infrastructure Services. White Paper. Adopting an Omni-channel Approach to IT Servicing for Superior End-user Experience

IT Infrastructure Services. White Paper. Adopting an Omni-channel Approach to IT Servicing for Superior End-user Experience IT Infrastructure Services White Paper Adopting an Omni-channel Approach to IT Servicing for Superior End-user Experience About the Author Swetha Ragavendra Swetha Ragavendra is a Lead Consultant for the

More information

Reimagine Life Sciences Customer Engagement

Reimagine Life Sciences Customer Engagement A Point of View Reimagine Life Sciences Customer Engagement - The Digital Disruption With diverse digital touch points such as social, web, and mobile gaining momentum, digital strategy is a critical imperative

More information

A pay-as-you-use model About TCS ion Integrated solutions Personalized solutions www.tcsion.com Automatic upgrades Increased agility

A pay-as-you-use model About TCS ion Integrated solutions Personalized solutions www.tcsion.com Automatic upgrades Increased agility ion Payroll Solution As organizations strive to improve employee morale, job satisfaction, and productivity, it becomes imperative to regularize the payroll cycles, in order to keep employees motivated.

More information

Banking and Financial Services. White Paper. What Banks Must Do for Effective Model Risk Management

Banking and Financial Services. White Paper. What Banks Must Do for Effective Model Risk Management Banking and Financial Services White Paper What Banks Must Do for Effective Model Risk Management About the Authors Manohar Mennekanty Manohar Mennekanty is a Risk Management Consultant with the Banking

More information

Building Energy Management: Using Data as a Tool

Building Energy Management: Using Data as a Tool Building Energy Management: Using Data as a Tool Issue Brief Melissa Donnelly Program Analyst, Institute for Building Efficiency, Johnson Controls October 2012 1 http://www.energystar. gov/index.cfm?c=comm_

More information

WWW.WIPRO.COM THE INTERNET OF THINGS. HARMONIZING IoT FOR RETAIL. Kuru Subramaniam

WWW.WIPRO.COM THE INTERNET OF THINGS. HARMONIZING IoT FOR RETAIL. Kuru Subramaniam WWW.WIPRO.COM THE INTERNET OF THINGS HARMONIZING IoT FOR RETAIL Kuru Subramaniam Table of contents 01 Abstract 01 Introduction 02 Where Are We Headed? 02 What Does IoT Mean for Retailers? 03 Getting the

More information

Backlog Management Index (BMI) Evaluation and Improvement An ITIL Approach

Backlog Management Index (BMI) Evaluation and Improvement An ITIL Approach Backlog Management Index (BMI) Evaluation and Improvement An ITIL Approach Backlog Management Index is one of the important metrics that is closely monitored in Steady State of Maintenance and Support

More information

IT Infrastructure Services. White Paper. Cyber Risk Mitigation for Smart Cities

IT Infrastructure Services. White Paper. Cyber Risk Mitigation for Smart Cities IT Infrastructure Services White Paper Cyber Risk Mitigation for Smart Cities About the Author Abhik Chaudhuri Abhik Chaudhuri is a Domain Consultant with the Information Technology Infrastructure Services

More information

Business Process Automation, the ion way to Profits

Business Process Automation, the ion way to Profits Business Process Automation, the ion way to Profits TCS low cost web-based solution, ion is similar to the Tata NANO concept. It significantly reduces IT costs & maintenance viz. no software to install,

More information

Telecom. White Paper. Enterprise Information Management. An Enabler to Business Growth

Telecom. White Paper. Enterprise Information Management. An Enabler to Business Growth Telecom White Paper Enterprise Information Management An Enabler to Business Growth About the Author Shantanu Sinha Shantanu is a telecom business intelligence (BI) solution architect with the telecom

More information

Business Process Services. White Paper. Four Effective Ways to Optimize the Credit Card Dispute Resolution Process

Business Process Services. White Paper. Four Effective Ways to Optimize the Credit Card Dispute Resolution Process Business Process Services White Paper Four Effective Ways to Optimize the Credit Card Dispute Resolution Process About the Author Balamurugan Soundararajan Balamurugan Soundararajan is a domain consultant

More information

Business Process Services. White Paper. Managing Customer Experience: Strategies for Success

Business Process Services. White Paper. Managing Customer Experience: Strategies for Success Business Process Services White Paper Managing Customer Experience: Strategies for Success About the Author Ashwin Fernandes, Assistant Manager, TCS Ashwin is a practice consultant in the Innovation and

More information

ion Manufacturing Solution

ion Manufacturing Solution ion Manufacturing Solution Today with ion, while I am driving home I get to see all the information that I need, even when I am in a customer place I can take decisions looking at the information that

More information

Business Process Services. White Paper. Five Critical Metrics that Enhance Credit Card Fraud Detection

Business Process Services. White Paper. Five Critical Metrics that Enhance Credit Card Fraud Detection Business Process Services White Paper Five Critical Metrics that Enhance Credit Card Fraud Detection About the Author Tuhin Lawrence Bhura Tuhin Lawrence Bhura is a consultant in the fraud and Anti Money

More information

Banking and Financial Services

Banking and Financial Services Banking and Financial Services Rapidly changing economic condition, new evolutions in the competitive landscape, increasing regulatory oversight, rising customer expectations, shareholder expectations

More information

The IBM Solution Architecture for Energy and Utilities Framework

The IBM Solution Architecture for Energy and Utilities Framework IBM Solution Architecture for Energy and Utilities Framework Accelerating Solutions for Smarter Utilities The IBM Solution Architecture for Energy and Utilities Framework Providing a foundation for solutions

More information

Business Process Services. White Paper. Holistic Enterprise Compliance: Adapting to Evolving Regulations in the Mortgage Industry

Business Process Services. White Paper. Holistic Enterprise Compliance: Adapting to Evolving Regulations in the Mortgage Industry Business Process Services White Paper Holistic Enterprise Compliance: Adapting to Evolving Regulations in the Mortgage Industry About the Author Ramani Balakrishnan Ramani Balakrishnan is a Domain Consultant

More information

A BIG DATA APPROACH TO ENERGY MANAGEMENT IN RETAIL

A BIG DATA APPROACH TO ENERGY MANAGEMENT IN RETAIL www.wiproecoenergy.com A BIG DATA APPROACH TO ENERGY MANAGEMENT IN RETAIL ANALYZE. ACHIEVE. ACCELERATE Table of Content 03... Abstract 04... Architecting Success with Better Buildings Challenge 04... Going

More information

EMC DOCUMENTUM MANAGING DISTRIBUTED ACCESS

EMC DOCUMENTUM MANAGING DISTRIBUTED ACCESS EMC DOCUMENTUM MANAGING DISTRIBUTED ACCESS This white paper describes the various distributed architectures supported by EMC Documentum and the relative merits and demerits of each model. It can be used

More information

Bridging the IT Business Gap The Role of an Enterprise Architect

Bridging the IT Business Gap The Role of an Enterprise Architect Whitepaper Bridging the IT Business Gap The Role of an Enterprise Architect Today s enterprises understand the value that Information Technology (IT) can bring to their business. IT supports day-to-day

More information

Building Analytics Improve the efficiency, occupant comfort, and financial well-being of your building.

Building Analytics Improve the efficiency, occupant comfort, and financial well-being of your building. Building Analytics Improve the efficiency, occupant comfort, and financial well-being of your building. Make the most of your energy SM Building confidence knowing the why behind your facility s operations

More information

Disruption Management through Social Collaboration

Disruption Management through Social Collaboration HiTech White Paper Disruption Management through Social Collaboration Effectively managing risks across the supply chain About the Author Munish Consultant Munish is Consultant at TCS and part of HiTech

More information

CITY.ONE THE COMPLETE PLATFORM FOR SMART CITIES CITY.ONE PLAT.ONE

CITY.ONE THE COMPLETE PLATFORM FOR SMART CITIES CITY.ONE PLAT.ONE THE COMPLETE PLATFORM FOR SMART CITIES With the rapid growth of urbanization and pressure to reduce CO 2 emissions and energy consumption, today s city managers face unprecedented challenges. The current

More information

Test Data Management. A Process Framework

Test Data Management. A Process Framework Test Data Management A Process Framework Test Data Management, a service that caters to the various data needs for development/enhancement/maintenance and testing of applications, plays a vital role in

More information

Smart Energy Solutions for Buildings

Smart Energy Solutions for Buildings Smart Energy Solutions for Buildings making energy safe, reliable, efficient, productive and green Buildings Make the most of Your Energy SM Smart Energy Solutions react to signals to enable and sustain

More information

Procurement needs a Digital Strategy

Procurement needs a Digital Strategy White Paper Procurement needs a Digital Strategy Marketing executives across the world have very clearly been concerned with digital strategy for some time, leveraging the benefits of greater reach and

More information

HOW INTELLIGENT BUILDING TECHNOLOGY CAN IMPACT YOUR BUSINESS BY REDUCING OPERATING COSTS

HOW INTELLIGENT BUILDING TECHNOLOGY CAN IMPACT YOUR BUSINESS BY REDUCING OPERATING COSTS HOW INTELLIGENT BUILDING TECHNOLOGY CAN IMPACT YOUR BUSINESS BY REDUCING OPERATING COSTS Presented by Neil Maldeis Director, Technical Programs, NA Trane Learning Objectives Learn about industry and business

More information

Next-Generation Building Energy Management Systems

Next-Generation Building Energy Management Systems WHITE PAPER Next-Generation Building Energy Management Systems New Opportunities and Experiences Enabled by Intelligent Equipment Published 2Q 2015 Sponsored By Daikin Applied and Intel Casey Talon Senior

More information

BEST PRACTICE GUIDE TO MAXIMIZE ROI OF ENERGY MANAGEMENT SYSTEMS. Bob Zak SVP, Facility Solutions Ecova

BEST PRACTICE GUIDE TO MAXIMIZE ROI OF ENERGY MANAGEMENT SYSTEMS. Bob Zak SVP, Facility Solutions Ecova BEST PRACTICE GUIDE TO MAXIMIZE ROI OF ENERGY MANAGEMENT SYSTEMS Bob Zak SVP, Facility Solutions Ecova April 2013 BEST PRACTICE GUIDE TO MAXIMIZE ROI OF ENERGY MANAGEMENT SYSTEMS Once your organization

More information

Bring Your Own Device (BYOD) A point of view

Bring Your Own Device (BYOD) A point of view Bring Your Own Device (BYOD) A point of view BYOD - Consumer driven IT Today, consumers possess powerful devices for their personal needs. Often, the computing power and features of the devices bought

More information

Banking & Financial Services. White Paper. Automated Advice Delivery Platforms: Simplifying the Investment Management Game

Banking & Financial Services. White Paper. Automated Advice Delivery Platforms: Simplifying the Investment Management Game Banking & Financial Services White Paper Automated Advice Delivery Platforms: Simplifying the Investment Management Game About the Authors Srinivasa Kumar Yerchuru Srinivasa Kumar Yerchuru heads the Capital

More information

Data Visualization in Ext Js 3.4

Data Visualization in Ext Js 3.4 White Paper Data Visualization in Ext Js 3.4 Ext JS is a client-side javascript framework for rapid development of cross-browser interactive Web applications using techniques such as Ajax, DHTML and DOM

More information

ENERGY MANAGEMENT SYSTEMS

ENERGY MANAGEMENT SYSTEMS energy conference ENERGY MANAGEMENT SYSTEMS March 10, 2009 Presenters Energy Management Systems Assis Flores Account Executive Johnson Controls Energy Management System Recommissioning Jeffrey Day Director

More information

IBM Software Integrated Service Management: Visibility. Control. Automation.

IBM Software Integrated Service Management: Visibility. Control. Automation. IBM Software Integrated Service Management: Visibility. Control. Automation. Enabling service innovation 2 Integrated Service Management: Visibility. Control. Automation. Every day, the world is becoming

More information

Zen Internet Case Study

Zen Internet Case Study Zen Internet Case Study About Zen Internet Zen Internet is an independent Internet Service Provider (ISP) that offers a full range of data, voice, and hosting services to businesses and residential users

More information

ORACLE PROJECT MANAGEMENT

ORACLE PROJECT MANAGEMENT ORACLE PROJECT MANAGEMENT KEY FEATURES Oracle Project Management provides project managers the WORK MANAGEMENT Define the workplan and associated resources; publish and maintain versions View your schedule,

More information

SMART LIGHTING SOLUTION

SMART LIGHTING SOLUTION SMART LIGHTING SOLUTION PRODUCT BRIEF A sophisticated IoT solution for an efficient, cost-effective & safe lighting Global lighting represents more than 20% of the total electricity consumption. Lighting

More information