Employment Ontario Information System (EOIS) Case Management System

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1 Employment Ontario Information System (EOIS) Case Management System Service Provider User Guide: Reporting Service Delivery Site List # 26 Version 1.1 December 2015

2 Table of Contents Service Delivery Site List # Document History... 3 Description... 4 Access... 4 Format, Schedule and Retention... 4 Data Filtering... 4 Data Sources... 4 Service Provider Information... 4 Service Provider Contact Information... 5 Ministry Contact Information... 5 Appendix Detailed Column Descriptions... 6 Release 5.2 Version The Queen s Printer Page 2 of 6

3 Document History Version # Date Description 1.0 October 2015 Initial version of guide 1.1 December 2015 Update to format and readability Release 5.2 Version The Queen s Printer Page 3 of 6

4 Description This report shows service delivery sites, with profile and primary member contact information affiliated by Employment Service (ES), Summer Jobs Service (SJS), Literacy and Basic Skills (LBS), or Ontario Self Employment Benefit (OSEB) program type. Access This report is available to all service providers and ministry staff. Format, Schedule and Retention This report is in Excel format to accommodate the ability to adjust font size, column widths, sort and manipulate data, and print based on service provider preferences. It will be replaced daily with no retention on the EOIS SP Reporting Website. Data Filtering Service delivery sites with an active service sometime within the fiscal year with at least one active member will appear on the report. Service delivery sites that do not have a ministry contact are excluded. Data Sources The information on the report is obtained from the service provider records as set up by the ministry. Service Provider Information Service Provider Business Name, Service Delivery Site Name, Service Delivery Site Number, Preferred language, Preferred Communication Method, Designated Francophone, Mailing Address, Physical Address, Primary Phone Number 1, Fax Number, are sourced from the Service Provider and Service Delivery Site Home pages. 1 The report shows a TTY indicator if applicable to the phone number Release 5.2 Version The Queen s Printer Page 4 of 6

5 Service Provider Contact Information Primary Contact Name, Contact -Phone 2, Contact , are sourced from the Service Delivery Site Members page. This section will be blank if there is no main SDS contact information. Ministry Contact Information ETC ( Ministry Contact ), ETC Phone 3, ETC , and Program ( Name ) are sourced from the Services page. 2 The report shows a TTY indicator if applicable to the phone number 3 The report shows a TTY indicator if applicable to the phone number Release 5.2 Version The Queen s Printer Page 5 of 6

6 Appendix Detailed Column Descriptions Column Name Service Provider Business Name SP/SDS ID Service Delivery Site Name Preferred Language Preferred Communication Designated Francophone Mailing Address Physical Address Primary Phone Number Fax Number Primary Contact Name Contact Phone Contact ETC ETC Phone ETC Program Description The commonly known name of the Service Provider The Service Provider (SP) Reference Number or Service Delivery Site (SDS) Reference Number The commonly known name of the Service Delivery Site Preferred Language of the SP/SDS Preferred Method of communication of the SP/SDS Indicates whether SP/SDS is designated Francophone SP/SDS mailing address SP/SDS physical address SP/SDS primary phone number with TTY indicator SP/SDS fax number SP/SDS SP/SDS Contact Name Service Delivery Site Contact's Phone Service Delivery Site Contact's Service Delivery Site's designated Employment & Training Consultant. The Ministry Contact noted on the Services page ETC's phone number. ETC's . The program ( Name ) that the Service Delivery Site s designated Employment & Training Consultant ( Ministry Contact ) is assigned to. Noted on the Services page. Release 5.2 Version The Queen s Printer Page 6 of 6

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