If you have kept your shares at the default service provider, Morgan Stanley, please refer to this document for service feature details.

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1 Morgan Stanley Services Information provided in the summary is solely being provided as a means of educating employees about Morgan Stanley s default service provider role in administering the stock plan accounts after a purchase has occurred. Marsh & McLennan Companies has no authority or oversights as soon as shares are purchased through this Plan and a stock plan account is established at Morgan Stanley on behalf of the employee. For more information about Morgan Stanley s services after shares are purchased, contact Morgan Stanley at or If you have kept your shares at the default service provider, Morgan Stanley, please refer to this document for service feature details. Stock Ownership Shares purchased each quarter with your contributions made to the Marsh & McLennan Companies Stock Purchase Plan for International Employees (Plan) are placed in a stock plan account with Morgan Stanley, Marsh & McLennan Companies default service provider. If you are a new participant, an account will be opened in your name, prior to your plan's maturity, in readiness for your potential share purchase. The account will be registered against your home address as recorded on your company personnel files, and details of your account will be sent to this address. Should you wish to make any changes to your share account or would like to sell your shares, you will need to contact Morgan Stanley. You will be able to manage your account either online or by telephone, and once the shares are in your account you can either leave your shares there until you choose to sell them, or transfer your shares to a broker of your choice. For further advice on this and also to gain information on their fee structure, please contact Morgan Stanley directly. If you are an existing participant, shares will be placed in the account that was previously established to receive shares. Since you own the shares outright, you may hold, sell or transfer the shares to a Morgan Stanley brokerage account. Generally, shares deposited on the purchase date are available on the second business day following the purchase date. What rights do I have as an owner of Marsh & McLennan Companies stock? You have the same rights as any other shareholder of Marsh & McLennan Companies. You will: receive all notices of meetings, have a vote at shareholder meetings, assign your vote by proxy if you cannot vote in person, and 08/20/2014_Canadian Colleague Connect Version Page 1 of 15

2 receive all other material distributed by the Company to its shareholders. Can I name a beneficiary for shares held in my Morgan Stanley stock plan account? You cannot name a beneficiary for shares that still remain in your stock plan account with Morgan Stanley. You can name a beneficiary for shares if you move your shares from your stock plan account to an individual brokerage account. Account Information You can get information about your account by contacting Morgan Stanley. To meet the needs of Plan participants, Morgan Stanley, the default service provider, offers two options for customer service: Online: By phone: or Account Statements You can also get information about your account in the quarterly statements that are provided by Morgan Stanley. They will be mailed to your home address. A confirmation statement will also be mailed to your home address after each sale of Company common stock from your Morgan Stanley stock plan account. In addition to confirmations and statements, you may request a transaction history by contacting a Morgan Stanley customer service representative or the Morgan Stanley website. Will I be notified when stock is purchased? Yes. You will be sent a quarterly statement from Morgan Stanley. When are shares available after the purchase date? Generally, shares deposited on the purchase date are available on the second business day following the purchase date. This allows Morgan Stanley, the default service provider, time to record the Plan discount price and number of shares your Plan balance has purchased (previously purchased shares, if any, remain available and can be transacted at any time). What should I do if my address changes? Update your Personal Information Summary on Colleague Connect ( if your address changes. This updated address information will be forwarded to Morgan Stanley. To inform Morgan Stanley directly, complete a "Letter of Authorization for Address Change" form. You may print this form from the Morgan Stanley website or request a copy by calling the Morgan Stanley customer service line. 08/20/2014_Canadian Colleague Connect Version Page 2 of 15

3 When you sell shares, you should check with Morgan Stanley to ensure that Morgan Stanley has your correct address. Changing your address on another form (e.g., Form W-8BEN) will not result in an effective address change to all records. What account actions may be needed during the year? If you want, you can: register a Form W-8BEN with Morgan Stanley so you can take advantage of lower tax rates when you receive dividends or sell shares request that your dividends be paid by cheque (rather than automatically re-invested) sell or transfer shares held in your stock plan account. Morgan Stanley Services Morgan Stanley has a voice response system and customer service representatives to provide information and process requests. Customer service representative Information provided current stock price IRS W-8BEN/W-9 Status last share transaction provide information on registering for access to the Morgan Stanley website share balance stock quotes your address Transactions you can do request forms sell shares at market price sell shares at limit price request transaction history transfer your shares elect dividend to be paid via cheque Contact information Call or Hours of operation Monday through Friday from 8 a.m. to 8 p.m. Online current stock price IRS W-8BEN/W-9 Status complete account transaction history provide information on registering for access to the Morgan Stanley website share balance stock quotes your address limit order request forms sell shares at market price sell shares at limit price certify W-8BEN/W-9 status request transaction history print forms 24 hours a day, seven days a week (with periodic downtime for site maintenance) 08/20/2014_Canadian Colleague Connect Version Page 3 of 15

4 For more details about Morgan Stanley services, call or Morgan Stanley Forms Please note that most of Morgan Stanley's forms will need the following information: Company: Stock Symbol: Global ID / SSN: Marsh & McLennan Companies MMC 9 digit number listed under Your Details 3 Digit Company Number: Refers to the plan type through which you purchased the shares currently in your account (SPP) Contact Morgan Stanley to obtain one of the following forms to amend or update your Share Account: W-8BEN form This form required for Non US citizens to ensure the correct US withholding tax is applied upon the sale of your shares W-9 form This form required for US citizens to ensure the correct US withholding tax is applied upon the sale of your shares Address change form Keep you address up to date as all correspondence will be sent directly from Morgan Stanley to this address. Authorisation to Convert and Transfer Funds by Wire to a UK Bank form Title change form This form requires completion if you have a change in name or wish to add or remove a co-owner registered on your share account. Stock Transfer authorisation Read Managing Your Shares before submitting. Dividends What happens to dividends paid on my stock? Dividends are automatically reinvested in your Morgan Stanley stock plan account. The dividends buy stock at the fair market value. The quarterly fee for having dividends reinvested is 2% of reinvested dividends. Alternatively, you can elect to have dividends paid to you by cheque. There is no fee for having dividends paid to you by cheque. To request this service, contact the Morgan Stanley at least two business days before a dividend payment date. Your election will apply to all future dividend payments. How will I be notified of the dividends paid on shares held in my Morgan Stanley stock plan account? Morgan Stanley will mail you a quarterly statement. In addition, the Morgan Stanley website includes both general dividend information, as well as your personal account s dividend activity. 08/20/2014_Canadian Colleague Connect Version Page 4 of 15

5 Is there a fee for having dividends re-invested? Yes. An administration charge will be levied by Morgan Stanley for re-investment of your dividends. Please contact Morgan Stanley to gain further information of their fee structure. Transferring Stock Can I transfer my shares? You can request that the shares in your Morgan Stanley stock plan account be transferred via DTC (Depository Trust Corporation), at a cost of USD$20, to your own brokerage account elsewhere or into a Morgan Stanley retail brokerage. The broker must be a member of the US Depository Trust Company system. To transfer shares from your account, complete the form entitled "Letter of Authorization for Stock Transfer." You may print this form from the Morgan Stanley website or request a copy by calling the Morgan Stanley customer service line. Morgan Stanley will transfer the shares within one week of receipt of the form, You must include the DTC number on the form. Note: Only whole shares may be transferred; you may receive a cheque for any fractional shares or you may keep the fractional shares in your account. Can I transfer the ownership of my stock to someone else? Your shares are automatically registered to you when they are purchased and placed in the Morgan Stanley stock plan account. Shares either in your Morgan Stanley stock plan account or in the form of a stock certificate are fully transferable and marketable any time after you become owner of the shares. You are responsible for any fees related to these transactions. Selling Stock You can sell the Company common stock you bought at any time during New York Stock Exchange Market hours (9:30 a.m. to 4 p.m. Eastern time). Note that you may be eligible for a tax benefit if you hold the stock for two years from the grant date before selling it. If you elected joint registration of your shares, then you or your joint tenant can sell stock. IMPORTANT: Before selling shares ensure you have completed the correct paperwork to ensure the correct US Withholding Tax is applied. 08/20/2014_Canadian Colleague Connect Version Page 5 of 15

6 When are shares available after the purchase date? Generally, shares deposited on the purchase date are available on the second business day following the purchase date. This allows Morgan Stanley, the default service provider, time to record the Plan discount price and number of shares your Plan balance has purchased (previously purchased shares, if any, remain available and can be transacted at any time). How do I sell stock held in my Morgan Stanley stock plan account? You sell your stock by contacting Morgan Stanley: Online: Phone: or You have two options: a market sell order an order to sell shares at the market price in effect immediately after your sales request is received and accepted. If you place an order during New York Stock Exchange hours, shares are sold immediately and you are given a confirmation of the sales price within 45 seconds of the sale (whether you sell online or by phone). If your order is placed when the New York Stock Exchange is closed, it will be held until the Exchange opens again. The NYSE is generally open Monday through Friday, from 9:30 a.m. to 4:00 p.m. Eastern time. a limit sell order an order to sell shares once the stock reaches a certain specified price, called the limit price, which generally must be within 125% of the shares current price at the time you place the order. With this method, when the price reaches the limit specified, and your order has sufficient priority to be executed and satisfies any other condition prescribed by the market on which your security trades, your order is submitted for execution. The order remains in effect until it can be executed at the desired price or it is cancelled by you. Your shares will not be sold if the share price does not reach the limit price you have specified. Once your shares have been sold, you will receive the net proceeds from the sale which will be delivered to you based on the method you have selected. When selling shares, you also have five options that enable you to specify exactly which shares from your account to sell. These are: Calculate using the oldest purchase first (FIFO) Calculate using the newest purchase first (LIFO) Calculate using the largest gain (Max Gain) Calculate using the smallest gain (Min Gain) Select a specific number of shares from various previous purchases (VSP) 08/20/2014_Canadian Colleague Connect Version Page 6 of 15

7 These options may be of assistance to you if you have Capital Gains Tax issues to consider. For further information or guidance on any of the above options, please contact Morgan Stanley. May I receive the proceeds by cheque in Canadian dollars? If you have a Form W-8BEN on file, the default currency for participants in Canada is Canadian dollars. Note: It is possible that the US exchange rate in Canada may be more favourable than the rate applied in the US. You may wish to investigate the difference before requesting Canadian dollars. May I receive the proceeds by cheque in US dollars? If you are placing your sell order on Morgan Stanley s website, over Morgan Stanley s automated telephone system or speaking with a customer service representative, you may request a cheque in US dollars. If you wish to receive a cheque payable in US dollars, you must specify US dollars. If you have a Form W-8BEN on file and you do not specify that you want to receive a cheque payable in US dollars, you will receive a cheque payable in Canadian dollars by default. If you do not have a Form W-8BEN on file, you will receive your proceeds in US dollars; Canadian dollars are not available. May I have the proceeds (in Canadian dollars) sent by wire transfer to a financial institution rather than sent to me by cheque? Yes. If you are placing your sell order over Morgan Stanley's website, and you do not have a joint tenant, you may authorize the wire transfer in Canadian dollars directly on the site. If you have a joint tenant, you cannot use the website for this transaction, but you can make the request by telephone. If you are placing your sell order over Morgan Stanley's automated telephone system or speaking with a customer service representative, you may request the wire transfer in Canadian dollars by completing the form entitled "Letter of Authorization to Transfer Funds (WorldLink)" which you may print from Colleague Connect ( You must complete this form in its entirety, including the Bank Routing Number SWIFT Code. (Your bank can provide you with the SWIFT code.) You must fax this form to Morgan Stanley with a photocopy of your passport or driver's license, and one of the same two documents for your joint tenant, if applicable. Form W-8BEN on file with Morgan Stanley If you do not have a Form W-8BEN on file, you will have additional tax withheld from your proceeds and your proceeds will be sent by cheque in US dollars. Once you have entered wire instructions once, they are saved on the site and you may simply select or modify them for a subsequent wire transfer. Note: You will be required to resubmit your wire transfer information once a year. 08/20/2014_Canadian Colleague Connect Version Page 7 of 15

8 Generally, proceeds are issued by wire in Canadian dollars on the fifth business day after the trade date. Unless your wire instructions (via the website or on the Morgan Stanley Form) are received by Morgan Stanley by 4:00 p.m. Eastern time on the date following your trade date, your proceeds will be mailed to you by cheque in the currency you indicated. May I have the proceeds (in US dollars) sent by wire transfer to a financial institution rather than sent to me by cheque? Yes. If you are placing your sell order over Morgan Stanley's website, and you do not have a joint tenant, you may authorize the wire transfer in US dollars directly on the site. If you have a joint tenant, you cannot use the website for this transaction, but you can make the request by telephone. If you are placing your sell order over Morgan Stanley's automated telephone system or speaking with a customer service representative, you may request the wire transfer in US dollars by completing the form entitled "Letter of Authorization to Transfer Funds by Wire (US Dollars)" which you may print from the Morgan Stanley website or request a copy by calling the Morgan Stanley customer service line. You must complete the form in its entirety, including information about the bank in your country that will accept the wire transfer. (The bank must be a "corresponding bank." Your bank can assist you in completing the "corresponding bank" section of the form.) You must fax this form to Morgan Stanley with a photocopy of your passport or driver's license, and one of the same two documents for your joint tenant, if applicable. Form W-8BEN on file with Morgan Stanley If you do not have a Form W-8BEN on file, you will have additional tax withheld from your proceeds. Once you have entered wire instructions once, they are saved on the site and you may simply select or modify them for a subsequent wire transfer. Note: You will be required to resubmit your wire transfer information once a year. Generally, proceeds are issued by wire in US dollars on the third business day after the trade date. Unless your wire instructions (via the website or on the Morgan Stanley form) are received by Morgan Stanley by 4:00 p.m. Eastern time on the date following your trade date, your proceeds will be mailed to you by cheque in the currency you indicate. In addition to the fee charged by Morgan Stanley for selling shares, there is a USD$25 fee for each wire transfer in US dollars. This fee will be deducted from your sale proceeds. How do I find out if a market or limit sell order has been executed? You can learn if your order has been executed by contacting Morgan Stanley: Online: Phone: or /20/2014_Canadian Colleague Connect Version Page 8 of 15

9 How do I cancel a limit sell order? You can cancel a limit sell order by contacting Morgan Stanley: Online: Phone: or Do I have to pay any fees when I sell stock held in my Morgan Stanley stock plan account? Morgan Stanley s fee for selling shares, which will be deducted from your proceeds, is: Actual Number of Shares Sold Fee Per Share Sold 1 5,000 $.06 over 5,000 $.04 The minimum fee per order is USD$25, plus a USD$5 confirmation fee and the Securities and Exchange Commission s fee of USD$.01 per USD$ of proceeds. If you want more information about brokerage fees, you should contact Morgan Stanley. Please be aware that fees may be levied for actions taken by Morgan Stanley on your Share Account, which are typically deducted from the proceeds of the sale of your shares. Any such fees are your responsibility to pay. Further details of the amounts can be obtained directly from Morgan Stanley. Special Arrangement Fees Cheque in Canadian dollars USD$10 Cheque in US dollars only, sent by Federal Express USD$50 Proceeds wired in US dollars - USD$25 Proceeds wired in Canadian dollars* - USD$25 Shares wired to your broker - USD$20 * Note: It is possible that the US exchange rate in Canada may be more favourable than the rate applied in the US. You may wish to investigate the difference before requesting Canadian dollars. How are proceeds paid from selling shares? Company shares are quoted on the New York Stock Exchange and your shares are therefore valued in $US. You may sell shares and receive the proceeds in either Canadian or US dollars. If you have a Form W-8BEN on file, the default currency for participants in Canada is Canadian dollars. If you want your proceeds in US dollars, you must specify US dollars. 08/20/2014_Canadian Colleague Connect Version Page 9 of 15

10 If you do not have a Form W-8BEN on file, the default currency for participants in Canada is US dollars. Sale proceeds are converted to the relevant currency at the Citibank corporate exchange rate on the third working day after the trade date. If you are a US Citizen and your account is registered against your SSN, your proceeds will be issued in $US only. You can elect to receive your proceeds either by cheque or wire transfer. Please contact Morgan Stanley directly to confirm which method of payment you would like to set up. When will I receive my money after I sell stock held in my Morgan Stanley stock plan account? Your proceeds in Canadian dollars, paid by cheque, will be mailed five business days after the date your sale is executed. In addition to the fees charged by Morgan Stanley for selling shares, there is a USD$10 fee to issue the proceeds in Canadian dollars in a cheque. The fee will be deducted from your sale proceeds. Your proceeds in US dollars, paid by cheque will be mailed three business days after the date your sale is executed. An additional fee may apply if you request your proceeds cheque be sent via Federal Express; a USD$50.00 fee will apply. Proceeds can be wire transferred. If you opt for a wire transfer when you sell stock, a USD$25.00 wire transfer fee will apply. If you are placing your order on Morgan Stanley s website, you may authorize the wire transfer directly on the site. If you are placing the sale over the phone, complete the Morgan Stanley form, Stock Plan Services, Letter of Authorization to Transfer Funds by Wire, available on the Morgan Stanley website. Note that unless the form is submitted by 4 p.m. Eastern time on the date following your trade date, your proceeds will be mailed to you by cheque. How do I sell stock certificates? If you have stock certificates (issued prior to the 2010/11 Plan year), any licensed broker can arrange to sell stock certificates for you. Taxes Am I taxed on any dividends I may receive on my Company common stock? Yes. Dividends are considered taxable income whether they are paid to you or are reinvested in additional shares. A 28% US withholding tax applies to any dividends paid if you do not have Form W- 8BEN or Form W-9 on file with Morgan Stanley. An IRS Form 1099DIV is sent by March 15 indicating the 28% withholding on dividend payments. If you file a Form W-8BEN and the country of residence has not been indicated on the form, a 30% withholding tax will be deducted from any dividends paid to you. 08/20/2014_Canadian Colleague Connect Version Page 10 of 15

11 If you file a fully complete Form W-8BEN with Morgan Stanley, including the country of residence in the section about the tax treaty benefits, then the withholding tax reduces to 15% from any dividends paid to you. You will receive an Internal Revenue Service (IRS) Form 1042-S indicating the 15% withholding on dividend payments. It will be mailed by March 15. If there is no Form W-8BEN on file, an IRS Form 1099DIV is sent by March 15 indicating the 28% withholding on dividend payments. If your form is not on file until after the dividend payment date, the 28% tax will be applied initially. However, you can request a refund cheque in US dollars if Morgan Stanley receives your fully complete Form W-8BEN, including the country of residence in the section about the tax treaty benefits, within the same calendar year. However, Morgan Stanley strongly requests that your Form be submitted no later than 30 days after the dividend payment date to ease administration. If your Form W-8BEN is received after the end of the calendar year of the dividend payment, the dividend tax cannot be refunded. If you are eligible to file a Form W-9, the tax rate reduces to 0%. If you are eligible to file a Form W-9, but this Form is not updated to your account, a 28% withholding tax will be deducted from dividends paid. If a Form W-9 is updated to your account, no tax will be withheld from dividends. In either case, you will receive an IRS Tax Reporting Statement Form 1099DIV shortly after the end of the year if you have been paid dividends of $10.00 or more. It is your responsibility to report these dividends when you file your income tax return. The Canada Revenue Agency and the US Internal Revenue Service share information under an international tax treaty. Unreported income could result in your tax return being reassessed. Consult with a financial or tax professional for information about your personal tax situation. Capital Gains Tax If you sell any shares, you may realize a capital gain or capital loss. The value of this gain or loss is based on the difference between (a) the selling price of your shares; and (b) the purchase price of those shares on the purchase date on which you acquired them, less any brokerage fees. It is your responsibility to report capital gains or losses accurately on your income tax return. The process can be complex, so you may want to consult a financial adviser. The price on the purchase date and the sale price are reported on your statements from Morgan Stanley. Be sure to keep your statements to refer to at tax time. Example: Let s say you purchase shares that have an average market price of CAD$50 per share on that day. 08/20/2014_Canadian Colleague Connect Version Page 11 of 15

12 If you sell them at a price of CAD$65 per share at a later date, the capital gain is CAD$15 per share, less any brokerage fees or charges. Interest income Interest you earn on your contributions during the plan year is taxable starting with the first dollar earned. When T4 forms are distributed, the Payroll Department will send you a T5 form showing your interest income, but only if it totals $50 or more. It is your responsibility to report all interest income when you file your income tax return regardless of whether you receive a T5 form. Once you have enrolled in the Plan, your pay advice will show the following information: Under "After-Tax Deductions": your current contributions for the pay period and your total contributions for the calendar year to date. Under "SPP Plan Year to Date Amounts": your account balance of contributions and accumulated interest for the plan year to date, as well as your total refund, if any. Example: Let s say you contribute CAD$83.33 per pay to the Plan. By the end of the first quarter, at 2% interest, compounded semi-monthly, you will have earned CAD$1.05 on that money. So, for a full year, you would earn CAD$4.20, which you would declare as interest income. Tax on Sale Proceeds You are liable for taxes on the shares you sell or otherwise dispose of. You may submit an original Form W-8BEN to Morgan Stanley any time before placing your sell order to avoid the 28% withholding on sale proceeds. If you submit your form within 30 days after placing the order, but within the same calendar year as the sale, a refund cheque will be sent to you automatically. (Because there was no Form W-8BEN on file at the time of the sale, the proceeds of the sale and the refund of tax will be paid in US dollars.) If you submit the form after 30 days but within the same calendar year, you can receive a refund of the excess tax, but you must request it. If Morgan Stanley does not receive your Form W-8BEN within the same calendar year as the sale, Morgan Stanley cannot refund the excess tax. You are required to file with the US Internal Revenue Service (IRS) in order to claim the withheld tax. This process is very detailed. How do I know how much US tax was withheld? No tax forms are sent regarding a sale. You can access your account information on the Morgan Stanley website. 08/20/2014_Canadian Colleague Connect Version Page 12 of 15

13 An employee who has a valid Form W-8BEN on file will receive an Internal Revenue Service (IRS) Form 1042-S indicating the 15% withholding on dividend payments. It will be mailed by March 15. If there is no Form W-8BEN on file, an IRS Form 1099DIV is sent by March 15 indicating the 28% withholding on dividend payments. If you are a US resident or US citizen you will receive IRS Tax Reporting Statement Forms 1099B and 1099DIV (if applicable) shortly after the end of any year if you have received sale proceeds from Morgan Stanley or have been paid dividends of $10.00 or more. The 1099B reports sale proceeds and the 1099DIV reports dividends. If a Form W-9 is not updated to your account, a 28% withholding tax will be deducted from the proceeds of a sale and from dividends paid. If a Form W-9 is updated to the account, no tax is withheld from the proceeds of a sale or from dividends paid to you. Taxable benefit A taxable benefit is a benefit that your Company provides to you, and which the government counts as part of your taxable income. The taxable income is the: the average market price of the stock, in Canadian dollars, as of the purchase date; and the share price you pay in Canadian dollars. Canadian tax laws treat this difference in price as a taxable benefit. Example: If the average market price on the purchase date is CAD$50 per share, but you buy 31 shares at a discounted price of CAD$47.50 each, then your gain (the Company s contribution) is the following: (CAD$ CAD$47.50) X 31 = CAD$ The government counts that gain of CAD$77.50 as taxable income (a taxable benefit) even if you do not sell the shares. Your tax on this amount depends on your marginal tax rate. Tax will be withheld automatically from your pay following each quarterly purchase on the second pay after the purchase date. Do I need to certify that I am not subject to federal tax backup withholding on dividend payments or sales proceeds? Yes. The (US Internal Revenue Service) IRS requires you to certify that you are not subject to federal tax backup withholding on dividend payments and sales proceeds from Company shares held in a Morgan Stanley stock plan account, the Plan s default service provider. If you don t make this certification, the backup withholding will be made from dividend payments and sales proceeds, as applicable. Currently, the backup withholding amount is 28%. A Form W-8BEN is a Certificate of Foreign Status form required by the US Internal Revenue Service (IRS) for non-us participants. By completing a Form W-8BEN, you certify under penalties of perjury that you are neither a US citizen nor a resident alien, 08/20/2014_Canadian Colleague Connect Version Page 13 of 15

14 and are not subject to certain US information return reporting. Morgan Stanley is required by law to obtain this form from you before executing your instructions to sell stock on your behalf. A Form W-8BEN remains in effect for three full calendar years. Morgan Stanley will notify you prior to the expiration of your Form W-8BEN. Your must provide a W-8BEN to: Avoid backup withholding on Dividends and gross proceeds from the sale of stock purchased through the Stock Purchase Plan; and Obtain a reduced rate of US withholding on tax Dividends on US stock pursuant to a tax treaty with the US. The W-8BEN form may be completed only by or for a non-resident alien individual. If you are a US citizen or an alien resident in the US for tax purposes, do not use this form. Instead complete a Form W-9. Failure to submit this form will result in IRS-mandated tax withholding. You must complete Form W-9 only if you: are a US citizen (including a lawful resident of the US) certify that you are not subject to backup withholding. A Form W-9 does not expire. To ensure the correct US withholding tax is applied, contact Morgan Stanley for details on completing the W-8BEN (for non US citizens) or W-9 (For US citizens). How do I complete and submit a Form W-8BEN? If you are having an account opened at Morgan Stanley for the first time, Morgan Stanley will mail you a Form W-8BEN along with the letter informing you of the personal identification number (PIN) you will need to access the telephone customer service line. You may complete a Form W-8BEN online on the Morgan Stanley website (see instructions below). Alternatively, you may print a hard copy of the Form from the Forms Library on the Morgan Stanley website. You may also contact the Benefits Department or your HR representative in order to have a Form W-8BEN sent to you for completion. The completed form can be returned to the Benefits Department to forward on to Morgan Stanley or you can mail it directly yourself. The mailing address is on the bottom of the Form W-8BEN. Morgan Stanley will not accept a faxed Form W-8BEN. You may return the form as follows: By regular mail: Morgan Stanley c/o Broadridge P.O. Box /20/2014_Canadian Colleague Connect Version Page 14 of 15

15 Farmingdale, NY U.S.A. A pre-addressed return envelope will be provided for your convenience. By express mail: Morgan Stanley c/o Broadridge 1155 Long Island Avenue Edgewood, NY U.S.A. How do I complete a Form W-9? If you do not have a valid Form W-9 on file with Morgan Stanley, a Form W-9 can be submitted online or mailed to Morgan Stanley. Go to the Morgan Stanley website for a form. If you submit the form online, your certification will be processed immediately. Once completed, your electronic form will be validated by Morgan Stanley. If the form is not validated, the screen will display an error message explaining why your form was rejected, and you will be able to go back and change your form and resubmit it. You will then be given a confirmation number. You should print the form for your records. (To access the Morgan Stanley website, you must have a user name and password and a trading PIN.) If you mail the form to Morgan Stanley, your certification will be processed within three to 10 business days after your form is received. How do I complete a Form W-9 online? If you do not have a valid Form W-9 on file with Morgan Stanley, you can complete this form on their website. A Form W-9 is only applicable if you are a US citizen or US resident. (To access the Morgan Stanley website, you must have a user name and password and a trading PIN. How do I confirm that Morgan Stanley has my Form W-8BEN (or Form W-9) on file? You may check to see if Morgan Stanley has recorded your Form W-8BEN (or Form W- 9) by visiting their website or calling the customer service representatives. Morgan Stanley has advised that the turnaround time to update an account with a Form W-8BEN (or Form W-9) is three business days from its receipt at Morgan Stanley. 08/20/2014_Canadian Colleague Connect Version Page 15 of 15