Introduction. Customers demand tools to. allow smooth use of various software applications over their own networks. Internet

Transcription

1 The e-business e Solution to SMEs Oct. 29, 2006

2 Software Industry Becomes Service Provider

3 Introduction Internet The prevalence of Internet facilitates the adoption of e-e Business within SMEs Customers demand tools to provide not only Internet accessibility but also controls to their networking environment Customers demand tools to allow smooth use of various software applications over their own networks.

4 Difficulties When Doing e-businesse Lack of sufficient information Why e-business? What are the benefits? How to do it? Lack of capital for initial investment Hardware, software, consultancy, MIS staff etc. Lack of support to assist on the establishment of an e-business environment One-stop shopping Integration of required hardware, software, Internet access, and business application Personnel training

5 Steps to e-businesse Constructing e-business Concept of e-business Planning of e-business Implementation of e-business Transformation of Business Conceptual Stage * What is e-business? * What are the impacts to my business? Planning Stage * What are the costs and benefits? * How do I start? * What resources do I have? * What is my strategy? * How to integrate internal resources? * How do I chose the right vendors?

6 SMEs Expectations & Needs Multiple Commercial Applications Multiple Server Functions Security Mechanism Simple Configurations Stable Network Environment

7 Six Functions of PlusServer Security Sharing Network Service Total Solution Transaction Communication Management

8 PlusServer Platform Mail Server Anti Virus Mail Spam Web Server FTP Server SIP VoIP IP PBX VoIP Internet connection Web Mail Firewall IP Sharing DNS Server Shopping Cart phpbb 討 論 區 Gallery 相 片 簿 Wireless AP

9 Major Attractions to Customers Friendly graphical user interface Efficient and stable networking environment Low maintenance efforts Low investment costs Complete server functionalities

10 Target Customer SOHO SMEs Branches of larges enterprises Departments of university and all levels of schools Clinics & Pharmacy Community Center Chamber of Commerce Small office operations at manufacturing sites

11 Add-Value Services e-commerce Platform, Integra table with payment gateway Album management Platform BBS Platform for effective communications with customers VoIP Services SIP Server IP PBX Wireless AP allows mobility Mail Management Spam filter Virus detection Mail log

12 PlusServer VoIP Integrated Solution

13 VoIP Protocol-SIP Session Initiation Protocol (SIP) is a protocol developed by the IETF MMUSIC Working Group and proposed standard for initiating, modifying, and terminating an interactive user session that involves multimedia elements such as video, voice, instant messaging, online games, and virtual reality.

14 VoIP Features VoIP Services enjoyed by PlusServer users include: (1) Free on-net net calls (2) Cheaper to make PSTN calls (3) Easy to configure extensions and control external calls (4) Provide full call details (5) Work with conventional PBX, change of inbound call number is not required (6) Call forward to route VoIP to PSTN calls Less calling expenses Free on-net calls Cheaper PSTN calls, savings can be as high as 60% Clear voice quality Provide PSTN-like voice quality Easy to use Users are not required to change their calling behavior Using VoIP Gateway to connect to conventional PBX Expandability Increase inbound and outbound phone lines anytime as required

15 Conventional Phone Network and Data Network Architecture in SMEs PSTN PBX Internet Server

16 PlusServer VoIP System Architecture SIP server IP PBX

17 PlusServer VoIP Features Support a wide variety of user agents IP-Phone Phone VoIP Gateway U-Disk (softphone) Web Phone (Click to Talk) Wi-Fi Phone Accept both PSTN and SIP phone numbers PSTN accept only PSTN inbound calls SIP phone access one SIP VoIP calls Support Value Services On-Net calls, Call forwarding Build-in in IVR function allowing conferences Less hone billing Complete call detail record

18 Future Business Model Who are our customers? What do they need? How can we fulfill their needs? What services can we offer them? How can we benefit from the above? Opportunities and Threats in the Market that We re Not In Yet?

19 The Creation of Added Value Multiple Function Hardware + Software + Service = Integrated Function Solution

20 Summary SMEs need an integrated voice & data platform that is manageable SMEs need something that can work with existing systems seamlessly Increased competition shrinks profit margin. Box selling is hardly profitable. Service becomes crucial. Software as a service.