Over thirty years of progressive career experience in healthcare finance positions

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1 Professional Resume Lawrence Lan Lievense, FHFMA, FACMPE, FHIAS Phone: ; Fax: Seybolt Avenue, Camarillo, CA January 1, 2013 Summary of Professional Experience Over thirty years of progressive career experience in healthcare finance positions Line & staff positions in medical registration, billing, charges, contracts, payments; Seven professional certifications including three Fellow designations; (one of twelve nationally) Recipient of numerous professional association awards for recognition & achievement; Graduate college instructor for MBA/MHA in healthcare administration; Professional speaker - programs for healthcare associations & legal groups; Author - books & articles in professional publications for healthcare & legal industry; Qualified in multiple California Superior Courts as expert in healthcare finance; Honorable discharge, U.S. Navy Medical Corpsman, 4 years active & 6 years reserve duty. Employment & Consulting Principal; Healthcare FINANCIAL Experts, Inc; Camarillo, CA (current) Provide hospitals, physicians & law offices with medical bills management direction. Board Member, EthiCare, Inc. Healthcare Receivables Management, Las Vegas, NV Consulting for hospitals on managing medical charges with software & staff evaluation. Asst. Director, Patients Accounts; St. John s Healthcare System, Oxnard/Camarillo, CA Responsible for all medical billing & collection functions in two acute hospitals. Asst. Director Patient Accounts, Medtronics Diabetes, Inc., Chatsworth, CA Fortune 100 company, Responsible for billing/collection, staff of 100+ Senior Associate Western States, First Consulting Group, Dallas, TX Integration technology consulting for receivables managers/cfo s in hospitals/medical groups. Business Development Manager; Prime Tech Consulting; Torrance, CA Consulting services for receivables managers/cfo s in hospitals, medical groups, payors. Regional Director, Global Healthcare Division, Covansys, Inc; Farmington, MI Consulting services for receivables managers/cfo s in hospitals, medical groups, payors. Regional Manager; SYBASE Inc/New Era of Networks; Emeryville, CA/Denver, CO Consulting services for receivables managers/cfo s in hospitals, medical groups, payors National Consultant to Dental Administration (DataDental); Monrovia, CA Consultant to dental payors for charge/payment processes including electronic capture & billing. Vice President, Integrated Medical Systems (IMS); Fountain Valley, CA Consulting services on electronic billing of medical claims for hospitals & medical groups.

2 Resume., Lawrence Lan Lievense, FHFMA, FACMPE, Page 2 of 5 Corporate Manager, Medical Groups Accounts Receivables; UniHealth, Inc; Burbank, CA. Responsible for identification & implementation of best practices in receivables management for Pacificare Health Insurance (HMO/PPO/Indemnity), Eldermed, acute hospitals & physician groups. National Director, Healthcare Accounts, Wellmark, Inc; Westlake Village, CA Director Healthcare Marketing, Omnibus Industries, Culver City, CA Business Manager, Channel Islands Community Hospital, Oxnard, CA Founding Business Manager, CPC Vista del Mar Psychiatric Hospital, Oxnard, CA Director of Healthcare Client Accounts, Law Offices of Hayt, Hayt, Landau, Chatsworth, CA Vice President, Patient Account Services, Brotman Medical Center, Culver City, CA Director of Inpatient Accounts, Cedars-Sinai Medical Center, Beverly Hills, CA Administrative Director of Patient Fiscal Services, White Medical Center, Los Angeles, CA Manager, Inpatient Accounts, Memorial Medical Center, Long Beach, CA Manager, Patient Accounts, Pleasant Valley Hospital, Camarillo, CA Admitting Representative, Biller, Collector; Adventist Medical Center, Glendale, CA Note: Employment is excluded for positions with confidential considerations. Professional Publications & Presentations Author: "Attorney's Guide to Healthcare FINANCIAL Terms, Annotated;" March, 2012; Instructive insight into the professional language of healthcare finance with term-specific annotations; Publisher: Healthcare Financial Experts, Inc.; Camarillo, CA Presentation, "Financial Aspects of Medical Bills - Defense Attorney's Insight into the Secret Lives of Healthcare Charges, Payments & Contracts;" Annual training meeting for 'in-house' defense attorneys of Allstate Insurance, San Diego, CA Presentation, "Flow Charting the Charge Capture Process in Hospitals: Why 'ALL Patients are charged the same prices'" Presented to judges, defense attorneys & trial attorneys for the Central City Trial Lawyers Association, Fresno, CA. Presentation, A Financial Administrator's View of How Medical Charges, Payments and Contracts Work; Annual Convention, Consumer Attorneys of California, San Francisco, CA. Author, Set-Aside Accounts in the Medicare Secondary Payer (MSP) Program, Research paper to fulfill partial requirements of becoming a Fellow (FACMPE) in American College of Medical Practice Executives, (ACMPE) Author, The Value of Medical Claims Locating & Validating Current Charges, Payments & Contractual Amounts, Citations, Monthly publication, Ventura County Bar Association. Presentation, "Financial Abuse of Seniors & Urban Myths in Healthcare Finance;" Santa Barbara County Bar Association, Santa Barbara, CA Author, "The Value of medical Claims - Locating & Validating Current Charges, Payments and Contractual Amounts;" published in "Citations", Ventura County Bar Association. Author, Medicare Keeps Close Tabs on Cash Settlements, National Newsletter on Medicare Set-Asides, John Campbell, esq. (attorney/editor) Author, Professional certification exam for Physician Practice Management, for Healthcare Financial Management Association & American College of Medical Practice Management.

3 Resume., Lawrence Lan Lievense, FHFMA, FACMPE, Page 3 of 5 Professional Publications & Presentations (continued) Author, Study guide for professional certification exam on Physician Practice Management Healthcare Financial Management Association. Publisher, Who s Who in Healthcare Financial Management, National Professional Directory. Fellow Designations & Professional Certifications FHIAS, Fellow, Health Insurance Advanced Studies (AHIP, 2012) Certificate, Mastering Patient Financial Services, HFMA, 2011 FACMPE, Fellow, American College of Medical Practice, 2006 FHFMA, Fellow, Healthcare Financial Management Association, 1997 CMPE, Certified Medical Practice Executive, (superseded by FACMPE); CMPA, Certified Manager of Patient Accounts, (superseded by FHFMA); CCAM, Certified Clinic Account Manager, AGPAM; CPAM, Certified Patient Account Manager, AGPAM; 1980 Details of professional certifications and associations are on page 5. Professional Associations & Recognition Awards, (Selected) Healthcare Financial Management Association, "HFMA" Professional Certifications: FHFMA, Fellow Healthcare Financial Management Association CMPA, Certified Manager of Patient Accounts Authored first certification exam for medical group administrators. Authored study guide for professional certification in medical group management Committee chair & member, various committees in healthcare finance & operations Medal of Honor Award, 1999, National HFMA Gold Merit Award, 1996, National HFMA Silver merit Award, 1994, National HFMA Bronze merit Award, 1992, National HFMA Board Member, , So. CA Chapter Recognition Award, , Chair, So Ca Professional Development Committee Outstanding Member of Year Award, , HFMA Southern California Chapter Board Member Appreciation Award, , HFMA So CA chapter Recognition, , So CA Chapter board & Chairperson, Prof. Development Committee, Recognition Award, Member, 5 years, National HFMA Board of Examiners Medical Group Management Association "MGMA" & American College of Medical Practice Administrators "ACMPE" Certifications: FACMPE, Fellow, American College of Medical Practice Administrators; CMPE, Certified Medical Practice Executive. Member, 2009, 2010, 2011 Healthcare Financial Scholarship Committee. Speaker, 2002, Physician Group Certification, MGMA National Institute, San Antonio, TX Contributor, MGMA Body of Knowledge on Medical Group Management & Finance

4 Resume., Lawrence Lan Lievense, FHFMA, FACMPE, Page 4 of 5 Professional Associations & Recognition Awards, (Continued) America's Health Insurance Plans, "AHIP", Fellow, Health Insurance Advanced Studies, 2011 American Health Information Management Association "AHIMA" Member; Participant in Coding certification program, 2010 American Guild of Patient Account Management (AGPAM) now: American Association of Health Administration Management (AAHAM) Multi-year activity in national and local association; numerous awards Certifications: CCAM: Certified Clinic Account Manager CPAM: Certified Patient Account Manager Health Insurance Consumer Advocacy Volunteer, Health Insurance Counseling Advocacy Program (HICAP) Ventura County, CA Provide free assistance to seniors & indigent on health insurances & medical bills Collegiate Teaching, Education, Military Graduate Program Instructor, Masters Health Administration, Chapman College, Orange, CA Managing Managed Care & Contracting ; and Healthcare Informatics, B.S., Business Administration, Marketing & Economics, CA State University, Northridge, CA A.A., Business Administration (Accounting) & Psychology, Pasadena College, Pasadena, CA Honorable Discharge, United States Navy, Hospital Corps Four Years Active Medical Duty & six years reserve duty Two years San Diego & Camp Pendleton, CA Naval Training Center, Hospital Corps School, San Diego, CA Ward corpsman, Balboa Naval Hospital, San Diego, CA U.S. Marine Corps, Special Training & Battlefield Medicine, Oceanside, CA Two years Independent Medical Corpsman, Shipboard (no physician onboard) Deployed: Norfolk, VA; Guantanamo Bay, Cuba; Mediterranean Areas.

5 Resume., Lawrence Lan Lievense, FHFMA, FACMPE, Page 5 of 5 About: HFMA, MGMA, ACMPE, AHIP & Professional Certification Designations Healthcare Financial Management Association (HFMA) is a national association of 35,000 healthcare financial professionals. HFMA members work in all areas of the healthcare system including hospitals, managed care organizations, physician practices, accounting firms, military branches and insurance companies. HFMA members gain information on industry protocols, research reports, networking and guidance on key issues facing the healthcare financial industry. HFMA provides members with a method to test and document expertise utilizing two levels of professional certification - the industry's equivalent to licensure with the Certified Healthcare Financial Professional (CHFP) and Fellow, Healthcare Financial Management association. The two certifications require industry experience, successful scores in exams on accounting, management, legal, legislative, coding, billing & contract management The Fellow designation requires a bachelors degree and five years of healthcare financial experience in responsible positions plus awards documenting professional activity & service to the industry. Additional information on HFMA and certification programs are available at: Medical Group Management Association (MGMA) is a national association of 22,500 members who lead 13,600 organizations with 280,000 physicians and which provide more than 40 percent of the healthcare services delivered in the United States. Members work in medical practices and ambulatory care organizations of all sizes and types, including integrated systems and hospital- and medical school-affiliated practices. MGMA utilizes "The Body of Knowledge" as a repository of healthcare management information which members utilize to research industry protocols and obtain guidance on best practices. The American College of Medical Practice Executives (ACMPE) is the standard-setting and certification organization for medical group practice professionals. ACMPE was established in 1956 as an affiliate of the Medical Group Management Association (MGMA) to provide board certification, self-assessment and leadership development for medical practice executives. ACMPE provides members with the ability to test and document expertise utilizing two levels of professional certification: Certified Medical Practice Executive (CMPE) and Fellow, American College of Medical Practice Executives (FACMPE.) Certification designation requires industry experience, successful completion of both written and verbal exams on all aspects of medical practice management including legal, legislative, coding, staff management, contracting and accounting. The Fellow designation requires an original research paper on an area of healthcare administration. America s Health Insurance Plans (AHIP) is the national trade association representing the health insurance industry. AHIP s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market, and public programs such as Medicare and Medicaid. Lawrence R. Lievense is one of approximately twelve professionals in the United States who have earned both FHFMA and FACMPE.

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