1 CODE OF PRACTICE FOR ORTHOPAEDIC SURGEONS PREPARING REPORTS IN PERSONAL INJURY AND OTHER CASES January 2014 INTRODUCTION The British Orthopaedic Association Blue Book guidelines on this subject were last updated in August of The Woolf reforms came into force in England and Wales in 1999 following the Access to Justice Report published in They introduced the concept of the single joint expert. They gave clear guidelines on the nature of questions that could be put to experts. They aimed to ensure that 1. All parties in litigation were on an equal footing 2. Expense was reduced 3. Proportionality 4. Cases were dealt with more quickly A new protocol was drafted by the Civil Justice Council in 2005 to supplement part 35 of the Civil Procedure Rules (CPR). This was updated in October 2009 and is a useful reference point. It can be accessed through the Ministry of Justice (MoJ) website. It emphasises the importance, role and responsibilities of experts in civil litigation. The ground rules have changed again with the introduction of the Jackson reforms on 1 st April At the time of redrafting these guidelines in January of 2014 it is too early to assess the impact of these reforms. There are a number of procedural issues relating to solicitors and insurance companies. As far as the expert is concerned the major changes are 1. The requirement for compliance with Court timetables, with sanctions for experts who fail to do so. 2. Compliance with budget requirements and the need to provide a clear estimate of costs to the Court at the time of receipt of initial instructions. 3. Hot tubbing, a technique developed in Australia to permit (but not require) experts of the same discipline to give evidence concurrently at the direction of the Judge i.e. without the necessity of the legal representatives agreeing to this. Barristers are permitted to put questions to the experts and the experts may question each other. 4. It is important to note that, although this rule change came into effect on 1 st April 2013, the provisions apply to all cases after that date and NOT just cases commenced after that date. This means that although initial reports may have been prepared pre April 2013, any subsequent work undertaken will be subject to the new rules and potential budgeting provisions and sanctions. Since the publication of the previous guidelines there has also been a significant change to the position of the expert witness following Jones v Kaney (2011). The expert is no longer immune from prosecution or retribution if their report or opinion is flawed or deficient. Dealing with Instructions The process is usually initiated with receipt of a letter from a solicitor, insurer or agency requesting provision of a report. If the letter is from an agency then it should be accompanied by a letter from the instructing
2 solicitor. On occasions there will be a more preliminary, general enquiry prior to receipt of formal instructions querying whether the matter falls within the experts remit and requesting terms and conditions, CV, fee structure, waiting times, turnaround times etc. Given the issues surrounding an expert s ability to comply with timetables and with budgeting restraints, initial enquiry as to competence and capacity are likely to be more common except where the instruction comes through an agency where the agency will usually deal with those issues. The formal letter of instruction should include: 1. Name, address, date of birth and contact details concerning the person that the report is to be provided on. 2. A brief description of the matter to be dealt with i.e. date, nature of injury (single/repetitive). 3. Whether it is necessary to interview and examine the claimant. Reports on liability and causation may, on occasions, be prepared from clinical records and radiology only. 4. An outline of the main issues to be dealt with and whether the opinion is required on liability, causation or condition and prognosis. 5. An indication of the claimants level of mobility i.e. whether they can manage stairs, whether they require wheelchair access. 6. An indication of the requirement for a translator/interpreter if appropriate. 7. An assurance that there is no claim against the expert or his employer. 8. An assurance that all relevant medical records and other documentation together with X-Rays will be provided before the appointment. 9. A copy of the claimants witness statement if available and any particulars of claim or defence available at that time. 10. Copies of other expert reports relevant to the case. 11. The instructing parties timeframe for preparation of the report. Any important Court dates relevant to the claim. The new rules indicate that if a timetable has already been ordered by the Court, the instructing solicitor should provide a copy of the Court order with the instructions. It is then incumbent upon the expert to ensure that they are able to manage diaries to comply with any deadlines given the drastic repercussions for non-compliance (cases being struck out or parties not allowed to rely on reports that do not comply with timetables). If there is any doubt about the expert s ability to comply with the timetables set either instruction should not be accepted by the expert or enquiries should be made as to whether timetables can be varied to ensure compliance. 12. An agreement to the payment of the expert s reasonable fees within an agreed timeframe. This may now contain a provision that expert fees may be subject to a budget set by the Court and agreement may be sought as to whether instructions will be accepted on that basis. In Orthopaedics rules of supply and demand may apply, such that except for some very specialist areas, experts may be forced to accept restriction of fees. 13. An indication that the report is being provided within the CPR 35 protocols. It is recommended that the expert should have terms and conditions giving clear details of their fee structure, settlement terms, travel expenses for attendance at Court, conferences etc. and Court attendance fees. It is recommended that the expert has these terms and conditions signed by the instructing solicitor before accepting instructions (see section on fees).
3 Medical Records/Radiology It is the duty of the instructing party to obtain, at their expense, all relevant medical records including X-Rays and scans and to provide them to the expert in viewable format. Ideally, particularly in more complex cases, the clinical records should be filed and paginated in date order. Notes should be checked for relevance and legibility before posting. Accessing CDs containing radiology can often be difficult because of the large number of different formats that they are stored and presented in and because of the increasing use of security layers to protect the information contained therein. Storage of documentation can pose problems for the expert. When the report has been compiled the documents can be returned to the instructing party. However, this can be cumbersome, particularly if supplementary questions are raised subsequently and the records have to be sent back. Medical records on CD is one solution, but in complex cases these can be difficult to navigate and bookmark. Therefore, some storage space is usually required for active cases. All documents should be returned to the instructing party or destroyed at the conclusion of the case. All experts who carry out this work should be registered under the Data Protection Act. Long term storage of reports and correspondence is a matter for the individual expert. This can be done in paper format, CD or hard disc. Responsibilities of the Expert On receipt of a request to provide a medico-legal report the expert should: 1. Acknowledge the request and establish whether they are being asked to report as a witness to fact, an expert witness or to provide advice to the Court on a particular matter. This should usually be clear from the letter of instruction. If in doubt the expert should immediately seek clarification from the instructing party. 2. Clarify whether or not there are any time constraints for provision of the report. This should be clear from the letter of instruction, but if in doubt, this should be clarified with the instructing party. If it becomes clear that the Court has already timetabled the case then the expert should request a copy of the Court Order and ensure that he/she can comply with all the terms of that order. This means that the expert can comply not only with the date for the disclosure of the report and any supplementary reports, but also the dates for expert meetings, preparation of joint statements and attendance at trial. 3. The expert should provide a detailed breakdown of fees to include: a. The estimate of the fee or range of fees for the report (including an hourly rate and an estimate of the number of hours to be taken) together with any cancellation fees which may be incurred if the claimant fails to attend for assessment. The expert may have to justify the fee level by reference to the volume of records/scans or the complexity of the case b. The estimated cost of any supplementary report/s c. The cost of any attendance at conference with counsel d. The cost of joint expert meetings and preparation of joint statements
4 e. Fees for attendance at Court, including late cancellation charges f. Details of travelling expenses 4. Keep a comprehensive time sheet, recording all work done in order to justify the fees incurred. 5. Arrange to interview and examine the claimant in a suitable clinical environment allowing sufficient time to carry out a full assessment. 6. Ensure that at the time of the assessment, if appropriate, a chaperone is available. 7. Following the assessment the completed report should be sent to the instructing party within 6 weeks of the appointment at the latest unless there has been prior agreement that it will be provided at an earlier date or the date specified by the Court Order. 8. Return any original documents to the instructing party with the report. 9. Ensure that he/she has suitable professional indemnity insurance in case of later litigation following Jones v Kaney (2011). 10. The expert should ensure that they have appropriate clinical experience and knowledge to provide the report. For common conditions/injuries it would be expected that the expert would have regular exposure to such conditions in their clinical practice. For example it would be inappropriate for a specialist hand surgeon to give an opinion on a low back problem and vice versa. In such situations the expert may have to be prepared to defend his position when challenged by the other sides barrister or by the Judge at hot tubbing session. 11. However, the expert should be aware that after the Legal Aid, Sentencing and Punishment of Offenders Act (LASPO, 2013), there will be increasing pressure from Judges at directions stage or from instructing solicitors due to budget restraints to restrict the amount of expert evidence that is permitted. This may mean that an orthopaedic expert is asked to provide an opinion on all orthopaedic aspects of a case and not those within his/her areas of competence. In such circumstances, the expert should seek clarification, and if concerned about their ability to provide opinions on all matters contained within their instructions should write to their instructing party setting out their concerns and/or their inability to cover certain areas. This is likely to give the instructing party the ability to go back before the Judge for variation of the Order. If the Judge refuses to vary and the expert proceeds with the instruction, the expert should express any concerns or reservations in the report itself. 12. In general terms it is felt that experts should not give opinions on their own patients except on matters of fact. The consultant s primary responsibility is to his/her patient. The expert s primary responsibility is to the Court. These differing responsibilities can cause significant conflicts of interest which are best avoided. In some cases however, instructing solicitors may require a report from the treating consultant either because the Judge orders it or because an initial needs assessment is required. In such cases, the expert should clarify and ensure that the claimant/patient consents to the treating consultant acting as an expert in the case. 13. Under no circumstances should an expert accept instructions that are conditional on the success of the case. This would provide a significant conflict of interest and compromise the expert s independence. It is
5 Fees also formally prohibited under the Rules. This is in contrast to the fact that experts will increasingly be required to accept instructions on a fixed fee basis. In the latter case this is permitted by the Rules. There should be a clear understanding between the expert and the instructing party regarding the range of fees applicable to the case in question. This should become more relevant following the Jackson reforms. This will be facilitated by: 1. Clear instructions outlining the nature of the claim, any unusual issues and a clear idea of the volume of documentation (including scans & X-Rays) that need to be reviewed. 2. Detailed terms & conditions provided by the expert as discussed earlier including expected time for settlement of fee note. The terms & conditions should include : a. Basis of the charges (daily or hourly rate). Likely fee range. Preferably the expert should try to accurately assess fees to aid the legal team in cost budgeting. b. Fees for travelling, subsistence and accommodation if required. It should be borne in mind that the Court will be scrutinising these. c. Cancellation charges for claimant non-attendance for assessment. Charges for late cancellation of Court appearance. Details of timeframe (21 days/7 days/48 hours) need to be outlined together with relevant penalty. If the expert attends Court the full fee should be payable whether or not he is asked to give evidence. This matter is discussed further later in this section. d. Fees for attending meetings with Counsel, telephone conferences, answering supplementary questions should be listed. Usually charged at basic hourly rate. Consideration should be given whether physical attendance is required at the conference or attendance is possible by telephone or video link. e. If the expert works in the NHS it should be made clear that his employing Trust requires 6/8 weeks notice for cancellation of clinical commitments and therefore ample warning is required for scheduling of Court appearances etc. during the normal working day. The instructing party should pay the agreed fee within the agreed time. It is a matter for individual experts whether they enter into deferred fee arrangements. Experts should be aware that there have been agencies (and more recently a large midlands firm of solicitors) that have gone out of business owing money to experts. They should also be aware that in such circumstances they will be at the foot of the queue when it comes to recovering their fees. The likelihood of recovery is virtually zero. Therefore it is not sensible business practice to run a large deferred debt book with one or two agencies or solicitors. Experts should also be aware that agencies, insurers and solicitors are in the business of making money. Experts should also set themselves up in a business-like fashion so that they too are similarly minded. They need to adopt a different mind-set from routine clinical practice where their primary responsibility is to the patient. In medico-legal practice the primary responsibility is to the Court and the aim of the practice is to provide first rate expert opinions.
6 However, it is important to be aware that in Orthopaedics, with the exception of a very few specialist areas, there is a potential over supply of experts. Therefore, when setting up in medico-legal practice some compromises may have to be made until the practice and the reputation of the expert is established. Experts should be aware that since 1 st April 2007 (following a European Court of Justice decision), the provision of expert medal reports is no longer VAT exempt. The VAT threshold in the United Kingdom from 1 st April 2013 is 79,000. Therefore, once medico-legal income reaches this level the expert will have to register for VAT and charge VAT at the prevailing rate (currently 20%). Any VAT threshold changes are usually announced in the budget. Under no circumstances should an expert accept instructions that are conditional on the success of the case. This would provide a significant conflict of interest and compromise the expert s independence. It is also contrary to CPR part 35. The issue of cancellation fees is, and will, remain controversial. Solicitors/insurers are reluctant to pay them. The recent changes to the expert witness rates for legally aided claimants (1 st April 2013) indicates that cancellation fees will not be paid where the notice of cancellation was given to the expert more than 72 hours before the relevant hearing or appointment. There is an assumption that experts can always find something else to do if there is late cancellation of Court cases in particular. There seems a lack of awareness on behalf of the Ministry of Justice that clinics and operating lists cannot be reinstated at very short notice and that busy clinicians involved in NHS practice usually have to take annual leave to attend Court/Meetings in these cases. Generally the situation is best managed with clear terms and conditions agreed when instructions are accepted and close liaison with the instructing party in the weeks leading up to a potential Court appearance. The legal profession warn us that with the advent of cost budgeting, it is likely that experts will be forced to accept instructions on the basis of fixed fees set by the Courts. Terms which seek to require instructing solicitors to pay above the fixed/budgeted fees are likely to receive short shrift in a climate where instructing solicitors own costs are restricted and the claimant may not have the means to meet any shortfall. They also believe that market forces are likely to mean that orthopaedic experts (with rare exceptions) will not be able to dictate fees. The Medical Report The report should be provided along the lines given below: 1. Format and Style : The following general guidance applies to all reports a. Double spaced b. One side of the paper only c. Decent margins on both sides of the text d. Good quality A4 paper e. Bound in a manner that allows copying and filing f. Paginated with paragraphs numbered for ease of reference g. Clear, relevant section headings h. Should be comprehensible to a layman i.e. technical/medical terms should be explained i. There should be clear distinction between facts and opinions
7 2. Content and Layout : a. Title page should contain name, address, date of birth, employment status, accident/incident date, interview/examination date, date report was signed, details of instructing party/ies and their reference numbers, documents available to the expert b. The general layout of the report may vary but should include :- 1. Index with contents page, reference to appendices if appropriate, expert s abbreviated CV. In respect of the CV it is important that the expert provides a CV that specifically deals with why the expert is competent to deal with the case at hand rather than relying on a general CV. 2. Claimant s history of the incident/injury and their account of subsequent investigations and treatment. Plans for future investigation/treatment 3. Review of all relevant medical records, X-Rays and scans 4. Outline of the claimant s current condition and ongoing symptoms relating to the incident/injury including current medication 5. The impact of the ongoing symptoms/disability on the claimant s ability to work. In particular their ability to continue in their previous employment, was the time lost from work after the incident/injury justified, are they disadvantaged in the open labour market and will they be able to work until their normal/chosen retirement age. Whether the claimant fulfils the definition of disabled under the Equality Act (2010), as this will impact upon the future calculation of loss of earnings. 6. The impact of the ongoing symptoms/disability on the claimant s ability to cope in the home and in their recreational/sporting activities. Is the situation likely to deteriorate in the future? Are there (or are there likely to be) care requirements? Do they now need help with certain tasks and chores in the home that they would not have required but for the injury? It is appropriate for the expert to identify those tasks and chores that the claimant will have difficulty with. However, these do not need to be quantified in detail as this is the province of the OT or Care expert. 7. Review of relevant past medical history and its importance with regard to injuries and ongoing disability 8. Detailed clinical examination relevant to the injuries sustained 9. Discussion section, reviewing treatment and, if appropriate, considering further management. Whilst the report is for the Court, if it is glaringly obvious that further investigation/treatment is required which may clarify the reason for ongoing symptoms or potentially improve the claimant s condition then, it is reasonable to say so. Are reports required from other experts e.g. Plastics, Psychiatry, Neurology etc.? 10. A clear statement on causation. This may be apparent i.e. claimant hit by bus. However, it may not be at all clear i.e. claimant with history of back pain injures back at work or in RTA. Where it is not clear it is vital to point out that among experts of similar specialisation to yourself there would be a range of opinion on the matter and your opinion x because of a, b, c. On the question of causation, the expert will be required to provide an opinion on the balance of probabilities i.e. what is more likely than not. 11. A clear outline of the prognosis. Is the claimant able to continue working? Will they have to take premature retirement as a result of the injury? Will they need further surgery in the future? Are they going to suffer from arthritis in the future? Has a steady state been reached? Is a further report required in the future? Are there co-morbidities that would have prejudiced the claimant s future prospects and quality of life in any case? It is important to remember with opinion on prognosis that the expert will be giving an opinion on future circumstances. As a matter of law, the Court will be concerned to understand the percentage chance of something occurring.
8 12. Throughout the report the expert should not stray from their own area of expertise. A useful rule is, would I be comfortable giving opinion/advice on this matter on the ward or outpatient clinic? 13. The report should contain the standard declaration and statement of truth that it is mandatory to append to all reports Clarification of Issues in a Claim, including Part 35 Questions and preparation of Joint Statements with other experts 1. CPR 35 outlines the instruction and use of joint experts by the parties and the powers of the Court to order their use. If instructed as a single joint expert, the expert should: a. Keep all instructing parties informed of any steps they may be taking, i.e. copy all correspondence to those instructing them. b. Maintain independence and impartiality, remembering their duty to the Court. c. If necessary, request directions from the Court. d. Serve the report simultaneously on all instructing parties. e. Not attend any meeting or conference which is not a joint one unless it is agreed by all parties in writing or the Court has directed that such a meeting be held and who is to pay the expert s fees. 2. Where the value of the claim is likely to be in excess of a pre-determined level, or is a multi-track case, the Court may permit each party to instruct their own expert where it is proportionate to do so. The court has powers to direct discussion between experts and parties may also agree that discussions take place between their experts. In order to resolve the issues at any meeting of experts the instructing solicitor should provide multiple copies of all records disclosed in the action/negotiation to the experts with a request that any points of difference be identified and countered upon in writing. 3. The purposes of the discussion between the experts should be to: a. Identify and discuss the issues in the proceedings b. Reach agreement on the issues where possible and to narrow the issues in the case c. Identify the areas of agreement and disagreement and summarise the reasons for disagreement on any issues d. Identify action that may be taken, if any, to resolve the outstanding issues. 4. These arrangements for discussion should be proportionate to the value of the case. The majority of such meetings will take place by telephone or video link but, in multi-track cases, a face-to-face meeting may be required. The parties, lawyers and experts should co-operate in drawing up an agenda although the primary responsibility lies with the instructing solicitor. The agenda should indicate areas of agreement and summarise these issues. It is helpful to have a series of questions to be put to the experts and, where possible, a joint agenda should be prepared. 5. If differences cannot be resolved in correspondence, experts should be encouraged to have a telephone discussion (a solicitor would not normally be present at a pre-trial conference). If the differences are still incapable of resolution experts should prepare, in light of the issues defined, a schedule of: a. Resolved issues and reasons for agreement b. Unresolved issues and reasons for disagreement c. A list of further issues that have arisen not listed in the original agenda for discussion d. A record of further actions to be taken or recommended, as necessary, including a further discussion between experts.
9 6. Whether hot tubbing will replace or occur in association with preparation of joint statements remains to be seen at the time of drafting this update. 7. From a practical perspective the question often arises as to who should dictate/draft the Joint Statement, the expert for the Claimant or the expert for the Defence. There are no hard and fast rules on this. The important matters are :- a. Jones v Kaney i.e. the expert should not significantly change their originally expressed opinion without clear and logical reasoning for that change b. Compliance with Court timetables after Jackson. 8. Under section 35.6 of the CPR either party may put written questions to the expert which must be proportionate and for clarification of the experts report. It is the responsibility of the party who initially instructed the expert to settle the fees for response to these questions. Attendance at Conferences/Meetings with Solicitors, Barristers and Other Experts Experts may be asked to attend conferences with the legal team that have instructed them together with other experts in complex, controversial or high value cases. The purpose of these meetings is usually to clarify important technical issues and improve the legal teams understanding of certain medical matters (although it is often surprising how well briefed/informed some of the better Counsel and solicitors are in this area). These conferences may take place over the telephone, video link/skype or in person. The expert should not attend these conferences without being thoroughly prepared, having read and re-familiarised him/herself with the case. Failure to do so will often lead to difficulties. The time spent considering the documents prior to the Conference should of course be added to the fee note for attending. The instructing party should already be aware of the likely fee range from the expert s terms and conditions. The expert may be asked to attend in person. This can of course pose greater difficulties than telephone attendance, particularly for experts still in full time clinical practice. If it is mandatory for the expert to attend in person they should bear in mind that in addition to the issues discussed above it is very likely that Counsel wishes to see the whites of the experts eyes and put him on the spot to see how he is likely to stand up under cross examination in the witness box. Attendance at Court The vast majority of personal injury or medical negligence cases will settle and will not proceed to Court. However, the expert should always work on the basis that by accepting instructions, he/she is committing to attend Court to speak to their report. Never work on the basis that the case is going to settle and therefore the report can be prepared without appropriate thought, care and skill. If the case proceeds to a hearing: 1. The solicitor should: a. Ascertain the availability of experts before a trial date is fixed. Experts should keep an upto-date list of unavailable dates and the solicitor should not agree to a hearing on one of those dates.
10 b. Notify the expert that the case has been set down for hearing. c. Keep the expert updated with timetables, i.e. dates the expert is expected to submit their report, the preparation of joint reports, if necessary, and dates and times when the expert is to attend court and the location of the court. d. Consider whether the expert may give evidence by video link. e. Inform the expert if the trial date is vacated. f. Arrange a meeting with counsel, the expert and other parties involved, where appropriate, prior to the hearing (see above). g. Limit the time for court attendance to a half-day or the minimum time necessary for the expert to give evidence. h. Ascertain the fees for all preparatory work and for attendance at Court and be in a position to pay that fee under the terms agreed. i. Inform the expert of the outcome of the case. 2. The expert has an obligation to attend court if called upon to do so. The expert should: a. Confer with counsel in advance of the hearing at a place to be agreed. b. Attend court, whether or not by subpoena c. Normally attend court without need for the service of a witness summons but, on occasion, the expert may be served to require attendance (CPR 34). The use of a witness summons does not affect the contractual or other obligations of the parties to pay experts fees. Unforeseen circumstances may mean that the expert has to attend to a patient or other matters and not the Court. Such circumstances should be rare and the onus must be upon the expert to justify their action. It should be noted that if an expert fails to attend trial, there will invariably be cost consequences on the party that he/she is providing expert evidence for. The experts evidence may be disallowed. Non-attendance by an expert without exceptionally good reason will invariably lead to the expert being sued. It is the duty of the solicitor to forward immediately any court order to the expert. If a delay in forwarding a court order results in the expert s inability to meet the timetable it must be accepted that this is the responsibility of the solicitor and the solicitor alone. The Conclusion of the Case The instructing party should notify the expert if and when the case has been settled and the outcome. They should also pay any outstanding fees promptly and give the expert instructions regarding the return or disposal of the medical records. It is not acceptable practice at the conclusion of a case for the expert to have to chase the agency, solicitor or insurer for payment as it should follow automatically. It is often useful/instructional for the expert to have feedback from the solicitor/insurer on the outcome, particularly if there were particularly controversial issue or significant disagreements between experts.
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21 May 2014 Access to Justice Productivity Commission GPO Box 1428 Canberra City ACT 2601 Access to Justice Arrangements Draft Report Avant welcomes the opportunity to provide input into the Productivity
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