CA Nimsoft Monitor The Power and Payback of Unified Monitoring

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2 IT Department Challenges Too many service problems reported Too much time spent troubleshooting Too many meetings trying to fix things Not enough time or resources Budget cuts Complaints my team is too slow Already have enough monitoring solutions CA. ALL RIGHTS RESERVED.

3 What if You Could Leverage a Single Solution that Enables You Eliminate the complexity Increase workforce productivity Renew IT relevancy Better utilize technology to promote business success Make your job easier Put customer and coworker needs first CA. ALL RIGHTS RESERVED.

4 SIMPLE, POWERFUL & EASY TO USE CA Nimsoft Monitor Unified IT Management Solution Providing Broad Coverage UNIFIED MONITORING OF PUBLIC AND PRIVATE IT ENVIRONMENTS Broad coverage of multivendor, multi-domain environments User-friendly licensing perpetual or term to accommodate SMB to large enterprises Unified view reduces costs, increases efficiency and improves mean-time-to-repair Single, unified platform to monitor and control your entire IT environment today and as it evolves in the future CA. ALL RIGHTS RESERVED.

5 Why Customers are Making the Switch A single, comprehensive and unified IT monitoring solution Unified Simple As easy as adding apps to a Smartphone Deploy robots to 100 servers in less than three minutes Fast Powerful Lightweight footprint that delivers Enterprise scalability and multi-tenancy CA. ALL RIGHTS RESERVED.

7 Key Benefits Siloed views Unified using point Visibility tools Too many Ease tools of to Use manage Reduce Managing cost Monitoring & complexity tools Not enough Speed time time or to value resources Struggle to Resilient maintain and highly service available levels Too many Improve IT s complaints reputation about team Wasted time Deliver chasing innovation daily issues Struggle to Meet keep up tomorrow s with needs today technology CA. ALL RIGHTS RESERVED.

8 Power & Payback of Unified Monitoring Rapid Time to Value & Demonstrable ROI 4X IT Staff Productivity Improvements Regional Bank* Doubles Productivity & Saves $250,000 US Data Center Provider* Replaced Five Monitoring Tools, Improved MTTR Global Hotel Chain** *Source: IDC White Paper, sponsored by CA Technologies, Unified Infrastructure Monitoring and Management Increases Availability, MTTR, and IT Staff Productivity, #243957, October 2013 ** Source: Tech Validate Survey CA. ALL RIGHTS RESERVED.

9 UP AND RUNNING WITHIN 1 HOUR Getting Started is a Snap Free Solution for Unified Infrastructure Monitoring MONITOR, ALERT AND REPORT ON 30 DEVICES FOR FREE Based on premium product with regular updates Monitor broad range of infrastructure in unified view Snap Central community for social experience and support Strategic Business Value All the essential capabilities to proactively monitor, detect and manage CA. ALL RIGHTS RESERVED.

10 The competition COMPETITORS Why CA Nimsoft Monitor instead? Traditional Big vendors: hardware/software agenda, limited heterogeneous support; typically multiple, loosely integrated products; costly to deploy and maintain Unified, heterogeneous and up-to-date support; quicker time-to-value and lower total cost of ownership (TCO) Emerging/niche vendors: often lower cost, point domain tools; limited integration, scalability & support Unified breadth/depth, enterprise-class scalability & support Open source/freeware: not free -- no vendor support, limited out-of-thebox monitoring coverage, complex configuration & increased FTE resources required to support the products Open APIs and SDKs allow customers to enjoy open source like customization + extensibility with faster time-to-value, alongside enterprise scalability and support CA. ALL RIGHTS RESERVED.

11 CA Nimsoft Monitor Fast Facts 2,000+ customers worldwide including more than 500 MSPs 600 new customers in past three years Install and deploy to more than 100 servers < 3 minutes Download, deploy, monitor and report < an hour Seamlessly scale > 100,000 devices 140+ technologies and systems monitored out of the box Support for more technologies added each quarter Out-of-the-box monitoring templates that helps reduce setup and administration time CA. ALL RIGHTS RESERVED.

12 Product Overview

13 Enterprise Monitor Probe Catalog World s largest collection of monitoring probes One-click downloads additional functionality, anytime 140+ monitors covering datacenter to the cloud Drag-and-drop deployment, easy updates and upgrades CA. ALL RIGHTS RESERVED.

14 140+ probes covering Server fsmounts ntevl ntperf ntservices netware temperature cdm logmon nexec perfmon printers processes reboot rsp tcp_proxy xmlparser vblock Network dhcp_response interface_traffic ldap_response net_connect net_traffic ntp_response snmpget cisco_monitor Cisco_ucs cisco_qos cisco_nxos saa_monitor Storage clariion celerra netapp vmax Virtualization hyperv ibmvm vmware xenserver zones Gateways adogtw casdgtw cim_traps cmdbgtw dom_traps gtw file_adapter hpovsdgtw ovnnm remedygtw smsgtw snmpgtw snmptd sysloggtw tnggtw tngobjects tngwvf Applications apache cisco_ucm cisco_unity iis ica_response ica_server jboss jvm_monitor easerver ocs_monitor power sharepoint tomcat weblogic websphere ad_response ad_server adevl iseries/as400 fetchmsg jobqs jobs jobsched journal outqs sysstat history HA/Clusters cluster ha _response exchange_monitor exchange_monitor_backend exchange_monitor_reports exchange_response notes notes_response End to End Response dns_response e2e_appmon_dev e2e_appmon url_response wins_response What s my Exchange Server delivery queue length? There s a probe for that. The Nimsoft Web Archive. The world s largest collection of downloadable monitoring probes. One-click instantly extends your monitoring visibility, day or night. Cloud/SaaS aws azure googleappengine googleapps rackspace salesforce Databases db2 informix jdbc_response mysql oracle oracle_logmon sqlserver sql_response sybase sybase_rs SDK s.net C java lua perl VM web services CA. ALL RIGHTS RESERVED.

15 Reporting Multi-tenant business insights via intelligent analytics Report based on geographies, users, groups in HTML, PDF, XLS, RTF, SWF, ODF, and TXT ~120 prepackaged reports and fast, drag-anddrop custom report creation Flexible report scheduling, distribution and historical versioning CA. ALL RIGHTS RESERVED.

16 CA Nimsoft Monitor for Servers Monitor and optimize servers performance Metrics include CPU, disk, memory, processes, services, events, logs Automates daily checks on server, Vblock, FlexPod, UCS Correlate virtual and physical environments CA. ALL RIGHTS RESERVED.

17 CA Nimsoft Monitor for Storage Monitor and optimize the utilization of storage Correlate storage usage with environments, users and applications Streamline management of EMC, IBM, NetApp, Hitachi, local storage and more Prevent downtime and improve SLA compliance CA. ALL RIGHTS RESERVED.

18 CA Nimsoft Monitor for Network Broad network visibility helps you maintain the highest QoS Visualize topology & pinpoint the root cause for bottlenecks Alert on performance degradation to pre-empt user impact Monitor VOIP infrastructure to ensure high call quality CA. ALL RIGHTS RESERVED.

19 CA Nimsoft Monitor for Public and Private Cloud Enforce SLAs for public and private clouds Correlate physical and virtual resources; maximize utilization Purpose built monitoring for Vblock, Cisco UCS, FlexPod, RedHat EVM Find root cause and accelerate resolution CA. ALL RIGHTS RESERVED.

20 CA Nimsoft Monitor for Applications Track application KPI s to achieve optimal performance Deep visibility into application specific metrics Identify application problems before users are impacted Correlate application performance with supporting infrastructure CA. ALL RIGHTS RESERVED.

21 CA Nimsoft Monitor for Databases Monitor databases and to ensure peak performance Reduce monitoring administration cost and effort Accelerate identification of performance issues Optimize database infrastructure and usage CA. ALL RIGHTS RESERVED.

23 CA Nimsoft Data Center Infrastructure Management Reduce risk by minimizing service interruption and SLA violations Control cost by minimizing energy consumption and reducing new infrastructure investments Respond faster by more rapidly diagnosing and responding to power-related issues Boost revenues and departmental accountability through usagebased billing reports CA. ALL RIGHTS RESERVED.

24 CA Nimsoft Monitor for Network Flow Analysis Host-based view of rich network flow data Monitor flows within heterogeneous vendor powered networks Optimize traffic across WAN links and critical circuits Detect traffic anomalies, security issues and rogue talkers CA. ALL RIGHTS RESERVED.

25 CA Nimsoft Monitor Cloud User Experience Monitor Monitor website and web services from 60+ global perspectives Capture user response time information from the GEOs your users reside Optimize the ecommerce experience Provide on demand transparency reporting to your customers CA. ALL RIGHTS RESERVED.

26 Message Bus Simple, secure, efficient delivery of monitoring data Enables elegant integration between many points Scalable network of publishers and subscribers Dependable, scalable, easily extensible CA. ALL RIGHTS RESERVED.

27 Gateways Integrate existing IT management tools with ease Bi-directional gateways allow third-party tools to close CA Nimsoft Monitor alarms Translate alarm messages into other formats Predefined gateways available for Remedy, Service-Now, SalesForce.com and more CA. ALL RIGHTS RESERVED.

28 Performance Management History (PMDB) Historical performance data Spot trends before they become problems Provides a rich perspective on infrastructure performance Proactively manage service levels CA. ALL RIGHTS RESERVED.

29 Alarm Console See, assign, and close alarms. Fast. Dedicated alarm database ensures fast notifications Increased collaboration from assignment to resolution Closed loop process with Service Desk improves service levels CA. ALL RIGHTS RESERVED.

30 Architecture

31 CA Nimsoft Monitor Solution UNIFIED MONITORING OF PUBLIC AND PRIVATE IT ENVIRONMENTS CMDB CA Service Now Atrium Excel BMC HP IBM Novell/Managed Objects Dashboards and Reporting Service Levels End User Response Time Performance and Availability Events and Faults Service Desk Nimsoft Service Desk CA Service Desk ServiceNow HP Service Desk HP Service Mgr. Remedy ARS Salesforce.com FrontRange/ HEATed Objects Power Efficiency Network LAN & WAN Server Physical & Virtual Database IT & Business Application Commercial & Custom Cloud Public & Private CA. ALL RIGHTS RESERVED.

32 CA Nimsoft Monitoring Architecture UNIFIED MONITORING OF PUBLIC AND PRIVATE IT ENVIRONMENTS Multi-Tenant Display 3 rd Party Integration Easily Skin-able Correlate/ Aggregate Hub Data Repository Message Bus Open APIs 3rd party integration Collect Server Agent Based (Probes located on each server) P P P Server Agentless (Probes remotely talk to devices) P P P Agent Optional 180+ Probes SDKs available CPU, Disk, Memory, Logs, Services, Processes, etc. Network, Databases, Cloud, etc. Power Efficiency Network LAN & WAN Server Physical & Virtual Database IT & Business Application Commercial & Custom Cloud Public & Private CA. ALL RIGHTS RESERVED.

33 CA Nimsoft Monitor Multi-Site Deployment UNIFIED MONITORING OF PUBLIC AND PRIVATE IT ENVIRONMENTS Primary Datacenter Primary Hub Secondary Hub Data Repository Remote Site 1 Relay Hub Remote Site 2 Relay Hub Servers w/ Robots Servers w/ Robots CA. ALL RIGHTS RESERVED.

34 Thank you Q&A

35 Legal Disclaimers This presentation is confidential to Nimsoft and may not be disclosed to any unauthorized third party. This presentation was based on current information and resource allocations as of August, 2012 and is subject to change or withdrawal by Nimsoft at any time without notice. The information in this presentation is intended to outline Nimsoft s general product direction. All information in this presentation is for informational purposes only, and may not be incorporated into any contract. Each feature or functionality included in future releases is subject to change based on a number of factors, including but not limited to internal and external beta testing, development plan changes, and feedback from customers and users. Accordingly, the product may have different features and/or functionality than stated in this presentation. Nimsoft assumes no responsibility for the accuracy or completeness of the information. This presentation shall not serve to (i) affect the rights and/or obligations of Nimsoft or its licensees under any existing or future license agreement or services agreement relating to any Nimsoft software product; or (ii) amend any product documentation or specifications for any Nimsoft software product. The development, release and timing of any features or functionality described in this presentation remain at Nimsoft s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future Nimsoft product release referenced in this presentation, Nimsoft may make such release available to new licensees in the form of a regularly scheduled product release. Such release may be made available to current licensees of the product who are active subscribers to Nimsoft maintenance and support, on a when and if-available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern. Nimsoft confidential and proprietary. No unauthorized copying or distribution permitted CA. ALL RIGHTS RESERVED.