COUNTY OF LOS ANGELES CHIEF INFORMATION OFFICE World Trade Center 350 South Figueroa Street, Suite 188 Los Angeles, CA 90012

Transcription

1 COUNTY OF LOS ANGELES CHIEF INFORMATION OFFICE World Trade Center 350 South Figueroa Street, Suite 188 Los Angeles, CA RICHARD SANCHEZ ACTING CHIEF INFORMATION OFFICER Telephone: (213) Facsimile: (213) The Honorable Board of Supervisors County of Los Angeles 383 Kenneth Hahn Hall of Administration 500 West Temple Street Los Angeles, California Dear Supervisors: APPROVE THE USE OF INFORMATION TECHNOLOGY FUND MONIES TO ACQUIRE AND IMPLEMENT AN ENTERPRISE SECURITY SOLUTION (ALL SUPERVISORIAL DISTRICTS) (3 VOTES) SUBJECT Requesting authorization to utilize up to $2,400,000 from the Information Technology Fund (ITF) to acquire an enterprise security solution that will provide anti-virus, anti-spam, and encryption protection. IT IS RECOMMENDED THAT YOUR BOARD: 1. Approve and authorize the use of up to $2,400,000 from the Information Technology Fund (ITF) to acquire hardware, software, implementation services, and five years of maintenance and support for centralized anti-virus and anti-spam for all County users and encryption protection for 30,000 users. 2. Approve Cisco Iron Port gateways and Cisco Registered Envelope Service as the standard information technology security solution for securing County communications for all County departments, and delegate to the Acting Chief Information Officer the authority to approve exceptions. "To Enrich Lives Through Effective And Caring Service"

2 Page 2 PURPOSE/JUSTIFICA TION OF RECOMMENDED ACTION has become the dominant form of business communication - rivaling, if not exceeding, the importance of voice networks. The very power of this medium has also attracted Cl growing number of security threats - spam andvirüses. The volume and sophistication of security threats continues to grow. The County has over 1 OO.OOO users and receives on average more than 300 million s per month, of which approximately 98% is either spam.or contains malicious content. To protect against these information security threats, the Chief Information Office (CIO) is requesting ITF monies to support the acquisition and implementation of an enterprise security solution. This solution consists of two integrated products: 1) Cisco Iron Port emau security gateways; and 2) Cisco Registered Envelope Service. the County's connections to Cisc9.lronPort security gateways wil be deployed at the Internet at the Internal Services Department (ISD), Department of Health Services (DHS), and Sheriff Department's data centers. It will be used for inbound to the County, outbound from the County, and between County departments. It will filter out much of the unwanted spam and malicious at the County's Internet boundary, before it reaches the internal networkand systems. It wil also mitigatethe spread of spam and. malicious em ail between departments or out to the general public. The Cisco Register Service Envelope Service, which integrates with the Cisco IronPort gateways, will provide a standard for encrypting sensitive communications outside the County for primarily Health Insurance Portabilty and Accountability Act \ (HIPAA) covered departments (DHS, Department of Mental Health, Department of Public Health, Department of Probation's Kirby Center, and Sheriff's Department Pharmacy)..Italsoprovides a common. means for other departments to encrypt s containing financial, law enforcement, social services, personnel, or confidential/sensitive. information. In requesting the acquisition of the enterprise security solution, thecio is also recommending that your Board adopt this solution as the County standard until such time that it is determined a better product solution is available. Implementation of strateaic Plan Goals This recommendation supports the County Strategic Plan Goal for Operational Effectiveness (Goal 1). It also supports Board of Supervisors Policy No , "Use of Electronic Mail ( ) by County Employees", and the County's Information Security Strategic Plan that was approved by your Board on February 13, 2007, and revised on July 30, Finally, it supports County covered departments' compliance with the HIPAA Security Rule.

3 Page 3 FISCAL IMPACT/FINANCING The Chief Executive Officer and the ITF Committee voted on January 26, 2009, to recommend funding in the amount of $2,400,000 to support the acquisition and implementation of the recommended enterprise security solution. The recommended solution's estimated cost breakdown is as follows: Description Est. Amount Hardware, Maintenance and Support (lsd, DHS, and Sheriff's De artment Softare, Maintenance and Support (anti-virus,.anti-spam, enc ption' Trainin lsd, DHS, and Sheriff's Department Professional Services im lementation Contin enc Total $ 935,000 $ 1,075,000 56,000 94, ,000 2,400,000 The above purchase provides softare licensing and hardware/softare maintenance and support for five years, with multi-year and volume discounting applied, for all County users and encryption protection for 30,000 users. The number of encryption user licenses was based on information provided by the departmental representàtives to the County's Information Security Steering Committee (ISSC). Departments are responsible for any net increase in encryption users, at any time. Any unused funds wil bereturned to theltf. The agreement with the awarded vendor also provides negotiated discounted pricing to the State of California and all counties, municipalities, special districts, and other political subdivisions withiirthe state. FACTS AND PROVISIONS/LEGAL REQUIREMENTS County Code Section (C) provides that the Chief Information Office shall "Adopt standards for countywide information technology which shall be subject to approval by the board of supervisors. County departments and county information technology bodies shall adhere to such standards."

4 Page 4 CONTRACTING PROCESS If ITF funding is approved, the CIO wil request the County Purchasing Agent to execute a purchase order (PO) with Accuvant, Inc. (Accuvant), the vendor who will implement the security solution. Accuvant was selected through a Request for Proposals (RFP) issued by the CIO, in collaboration with ISD. This comprehensive RFP identified 229 functional and technical requirements, which were developed in cooperation with the County's HIPAA Taskforce' and lsd's messaging, networking, and security specialists, and were reviewed by two subject matter experts from Gartner, Inc., a leading worldwide information technology research and advisory firm. The RFP was released on May 23, 2008, with a formal questions-and-answers period, and closed on June 30, The County received responses from eight vendors. The Evaluation Committee was comprised of representatives from: 1) Department of Mental Health, 2) Department of Public Health, 3) Department of Public Social Services, 4) Department of Public Works, 5) lsd, 6) Public Defender, 7) Sheriff's Department, and 8) Treasurer & Tax Collector. The Evaluation Committee reviewed and scored the business and technical areas of the proposals using consensus scoring. The cost proposals were evaluated and scored by the ISD Purchasing Division. The Evaluation Committee commenced its work on July 3, 2008, and completed the evaluation, scoring, and ranking on July 29, Accuvant, the top-ranked proposal, underwent a final selection process consisting of proof-of-concept testing toverify that the solution met or exceeded the RFP's functional and technical requirements. The testing took place at all three of the County's gateway locations: 1) lsd, 2) DHS, and 3) Sheriff's Department. Proof~of-concept testers included representatives from 11 County departments. Accuvant's proposal scored the highest in nearly all categories, including cost, leading to its decisive ranking over the other submitted proposals. Upon evaluation and testing it was found that Accuvants proposal demonstrates that their enterprise security solution offers the best overall value to the County. IMPACT ON CURRENT SERVICES (OR PROJECTS) The recommended solution will provide anti-virus and anti~spam filtering at the County's connections to the Internet at the lsd, DHS, and Sheriff's data centers. This will stop unwanted, and potentially dangerous, traffic at the gateways, rather than allowing it to unnecessarily burden the County's internal network and systems. The solution

5 Page5 wil alsoprovldeastaridard for encrypting County communications to protect personal and confidential data that must be transmitted outside the County. CONCLUSION The approval ofltf funds will enhance the security of the. communications to, from. and within the County, as well as support the County Strategic Plan, the County's ISSP,Board Policy, and HIPAAcompliance. RICHARD SANCHEZ Acting Qhief Information Officer RS:GM:RP:DH:ygd c: Chief Executive Officer ActirigCounly Coun~el Executi\leOfficer, Board of Supervisors ITE30ård Deputies I nformation Systems Commis~ion P:\FinaIQocurnents\CIO\security\Enterprise EmaiiSecurity Solution Funding - Board Letter 0( doc