Tuple Data Solutions

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1 Tuple Data Solutions

2 The Oracle of Look to Tuple Data Solutions for unsurpassed expertise in managing and optimizing your company s Oracle infrastructure. As a leading provider of remote database administration and database support, we stand ready to partner with you. Our skilled IT professionals bring over 20 years of experience to bear in addressing any operational challenge or opportunity. To complement our technical know-how, we offer a complete arsenal of resources and capabilities to ensure your success, including Oracle E-Business Suite implementation, DBA and database tactical services, managed hosting services, and remote DBA support. It is Tuple Data s commitment to your business, however, that truly sets us apart from other firms. With continuous support 24 hours a day, 7 days a week, we never sleep. The fact is, we work nonstop to manage your data securely via domestic sites as well as through our satellite offices around the world. We are dedicated to helping you achieve 98% productivity or better. Best of all, we deliver this exceptional level of service at a lower overall cost to your company. Whether you re facing outdated hardware, disaster recovery issues, or storage problems, Tuple Data can overcome obstacles, streamline operations, and anticipate your infrastructure needs well into the future. Count on us to provide you with powerful, customized solutions designed to help you achieve your goals. Tuple Data Solutions

3 Tuple Data Capabilities Database Services Architecture & Design Storage Planning Performance and Application Tuning Database Cloning & Critical Patch Updates Database Backup Solutions Database & Application Migrations Upgrade Services Expert Supplemental Support Oracle RAC Database Support (Clustered Solution) Managed Services (Remote) Database Management Cost Reduction Expert Support, Training, and Staff Augmentation OS and Application Server Support 24 7 Monitoring and Emergency Response Business Intelligence Analytics Business Intelligence Planning & Governance Ad Hoc Query and Reporting Analytical Applications and OLAP Embedded Business Intelligence Data Warehousing and Enterprise Data Management Off-line Data Management Optimization Database Design/Architecture Analysis Database Management Process Creation Implementation and Deployment Key Services E-Business Suite Support Tuple can help you implement Oracle s widely used E-Business Suite to heighten your business intelligence. If you re a current user, we can also bring your version up to speed with 12i Upgrades. What s more, we can clone applications and patch them as needed. If a multimode implementation is suitable, that functionality can be added as well. Certain organizations have data transactions that demand a clustered solution. To determine if you can take advantage of this configuration, we analyze your data needs and then r respond with an installation of Oracle RAC databases. No matter what capabilities your company requires, we will optimize your E-Business Suite installation to achieve exceptional performance.

4 Database Support A database is only as robust as its support team. Tuple Data has the ability to cross functions and disciplines to provide timely assistance round-the-clock as well as supplemental expert advice when needed. Every institution has its own processes and nuances, and this is reflected in the way they manage data. Much of this is dictated by usage patterns throughout each academic year as students utilize campus networks. We completely analyze your existing architecture, design, and performance and then finely tune your applications to ensure maximum uptime. We can help your database deliver continuous availability at peak performance levels through Real Application Cluster (RAC) solutions. Whether you need to backup, migrate, clone, or upgrade your database and applications, we have the expertise needed to ensure your data is available at a moment s notice. Remote Monitoring Much of the maintenance for data management systems at institutions does not require expensive onsite resources. Tuple Data can manage your databases from a distance at significant savings because we operate faster and more efficiently. We have representatives working globally at all hours of the day, employing all the capabilities they would have onsite. This enables us to maintain a dedicated 24 7 emergency response team. No matter when you need assistance, we are ready and available to serve you. Our support even extends to training and staff augmentation all of which can be accomplished remotely. Key Advantages Value One of our founding tenets is to provide services that are affordable without sacrificing quality. We have accomplished this by delivering the facilities and faculties to provide database management in a more cost-effective manner. The expense of meeting high salary demands of well-qualified Oracle candidates coupled with employee retention issues make Tuple Data an attractive alternative. Not only are our professionals among the top in their field, but they remain committed to your business, enabling you to lower costs and increase reliability. Organizations that otherwise would suffer from inefficient data systems do not need to sacrifice their budget to enjoy quality service. Security Tuple Data understands the challenges of ensuring the availability, security, and performance of your enterprise applications and mission-critical websites. Safeguarding your data is our responsibility we take seriously. That s why we have representatives working at all hours to actively address threats to your databases and applications. We provide the expertise to ensure your systems are accessible, scalable and protected through constant monitoring, so you can rest easy knowing your data is in good hands. We are available when you can t afford to be. Reliability Our personnel have experience working with organizations of all sizes from Fortune 500 firms, prominent academic institutions, to small startups and we stand ready to embrace any challenge. Our staff has 20 years of experience in the field and has helped organizations achieve their strategic goals through effective technology utilization. This experience allows us to anticipate and tackle issues at all hours to minimize any unwanted surprises.

5 Put Our Expertise To Work For You You won t find a more qualified Oracle information technology partner than Tuple Data. With our cadre of knowledgeable, skilled professionals as well as our comprehensive array of services, we are the ultimate solution for ensuring that your IT applications and infrastructure are second to none. Discover for yourself why we truly are the oracle of Oracle database support. To learn more about the advantages of working with Tuple Data and what we can do for your company, please call today. Tuple Data Solutions 6246 Broadway Blvd., Suite 103 Garland, TX phone fax

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