Linux Troubleshooting. 5 Days
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- Basil Rolf Harvey
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1 QWERTYUIOP{ Linux Troubleshooting 5 Days The class is designed to give Linux administrators experience with both common and uncommon system problems. The course is based on the idea that the best way to learn troubleshooting is to perform troubleshooting. Approximately 25% of class time is spent on lecture, leaving 75% for intensive lab content. Class starts with a discussion of effective troubleshooting technique. Tools and topics are gradually introduced over the course of the week. Students practice applying these tools and techniques in self-paced labs. Students can choose from over 120 scenarios organized by topic and difficulty. Because each scenarios is independent of the others, students can choose scenarios according to their interests and experience. Each scenario is designed to help students develop deeper understanding while exploring the problem. All scenarios includes optional hints designed to reflect a realistic troubleshooting process while only gradually revealing the solution. Students find the flexibility and challenge of this course very rewarding. Current Version: D00 Prerequisites: This course is designed for intermediate to advanced users. Students should have already taken the GL120 Linux Fundamentals, GL250 Enterprise Linux Administration, and GL275 Enterprise Linux Networking Services, or have equivalent knowledge. A short refresher for each topic will be presented, but will not be discussed in depth. Supported Distributions: Red Hat Enterprise Linux 6 SUSE Linux Enterprise 11 Recommended Class Length: 5 days Detailed Course Outline: 1. TROUBLESHOOTING METHODOLOGY 1. The Troubleshooting Mindset 2. Evaluating Possible Solutions 3. Identifying and Implementing Change
2 4. Define and Follow Policies 5. Working with Others 6. Finding Documentation 7. Finding Help Online 2. TROUBLESHOOTING TOOLS 1. Common Troubleshooting Tools 2. RPM Queries 3. RPM Verification 4. SRPM and spec Files 5. Hardware Discovery Tools 6. Configuring New Hardware with hwinfo 7. strace and ltrace 8. lsof and fuser 9. ipcs and ipcrm 10. iostat, mpstat, and vmstat 11. Using hdparm to Measure 12. Troubleshooting with the ip command 13. Name Resolution 14. netstat and rpcinfo 15. nmap 16. Netcat 17. tcpdump and wireshark 18. Determining the System's Configuration 19. Troubleshooting with rpm 20. Process Related Tools 21. Network Tools 3. RESCUE ENVIRONMENTS 1. Diagnostic/Recovery Runlevels 2. Rescue Procedures 3. Recovery: mount & chroot 4. Recovery Examples 5. Recovery: Network Utilities 6. Recovery Runlevels 7. Entering the Rescue Mode 8. Re-install a destroyed Master Boot Record 9. Recover from Deleted Critical Files 10. Using SUSE Auto Repair Mode 4. TOPIC GROUP 1 1. Linux Boot Process 2. Booting Linux on PCs 3. Troubleshooting With GRUB 4. Boot Process Troubleshooting 5. Troubleshooting: Linux and Init
3 6. Process Management 7. Process Management Tools 8. Troubleshooting Processes: top 9. Filesystem Concepts 10. Filesystem Troubleshooting 11. Backup Concepts 12. Backup Troubleshooting 13. Backup Troubleshooting 14. Troubleshooting Problems: Topic Group 1 5. TOPIC GROUP 2 1. Networking Tools 2. Networking Commands Review 3. Networking Troubleshooting 4. Networking Troubleshooting 5. Virtual Interfaces/IP Aliases 6. Xinetd Concepts 7. Xinetd Troubleshooting 8. TCP Wrappers Concepts 9. TCP Wrappers Concepts 10. TCP Wrappers Troubleshooting 11. Netfilter/iptables Concepts 12. Netfilter/iptables Troubleshooting 13. Troubleshooting Problems: Topic Group 2 6. TOPIC GROUP 3 1. X11 Concepts 2. X11 Server Operation 3. X11 Troubleshooting 4. Syslog Concepts 5. syslog-ng Concepts 6. Syslog Troubleshooting 7. RPM Concepts 8. RPM Troubleshooting 9. Common Unix Printing System (CUPS) 10. CUPS Troubleshooting 11. CUPS Troubleshooting 12. at & cron 13. at & cron Usage 14. at & cron Troubleshooting 15. Troubleshooting Problems: Topic Group 3 7. TOPIC GROUP 4
4 1. Users and Groups 2. Users and Groups Troubleshooting 3. PAM Concepts 4. PAM Troubleshooting 5. Filesystem Quotas 6. Quotas Troubleshooting 7. File Access Control Lists 8. FACL Troubleshooting 9. SELinux Concepts 10. SELinux Troubleshooting 11. SELinux Troubleshooting Continued 12. Troubleshooting Problems: Topic Group 4 8. TOPIC GROUP 5 1. Kernel Modules 2. Kernel Modules Troubleshooting 3. Logical Volume Management 4. Creating Logical Volumes 5. LVM Deployment Issues 6. VG Migration, PV Resizing & Troubeshooting 7. Software RAID Overview 8. RAID Troubleshooting 9. LDAP and OpenLDAP 10. Troubleshooting OpenLDAP 11. Troubleshooting Problems: Topic Group 5 9. TOPIC GROUP 6 1. DNS Concepts 2. DNS Troubleshooting 3. DNS Troubleshooting 4. Apache Concepts 5. Apache Troubleshooting 6. Apache Troubleshooting 7. FTP Concepts 8. FTP Troubleshooting 9. Squid Concepts 10. Squid Troubleshooting 11. Troubleshooting Problems: Topic Group TOPIC GROUP 7 1. Samba Concepts 2. Samba Troubleshooting 3. Postfix Concepts
5 4. Postfix Troubleshooting 5. Postfix Troubleshooting 6. Sendmail Concepts 7. Sendmail Troubleshooting 8. IMAP & POP Concepts 9. IMAP/POP Troubleshooting 10. Troubleshooting Problems: Topic Group 7
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