HP Data Protector Express 4.0 Service Pack 1

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1 HP Service Pack 1 Dear Data Protector Express User, We are pleased to announce the new release of HP Data Protector Express software. This release is HP Service Pack 1 (SP1). All users of Data Protector Express with a current support contract are entitled to this new version of Data Protector Express. It is delivered in the media kit you received with this letter. It can also can downloaded from HP Software Depot at: Note to Data Protector Express 3.x Users: If you are running Data Protector Express 3.x in order to upgrade to Data Protector Express 4.0 SP1 you will need your version upgrade license keys as well as the new software. The Data Protector Express 4.0 license keys need to be installed in order for Data Protector Express 4.0 SP1 to function. Data Protector Express 3.x license keys are not compatible with software. You should already have received notification of Data Protector Express 4.0, the new software and license keys. If you have not, please contact your local license key delivery center using the information at the end of this letter. Note to Users: If you have a Linux machine in your Data Protector Express Storage Domain please read the advisory (HP advisory reference: c ) at the link below before upgrading to SP1: Group=NT_DT_CustomerAdvisory&lang=en&cc=us&docIndexId=64174&taskId=101&pro dtypeid=18964&prodseriesid= Your license keys are compatible with the Data Protector Express 4.0 SP1 software. When upgrading to SP1 it is recommended to: Backup the Data Protector Express catalog Run an upgrade installation on the Data Protector Express Backup Server In a multi-machine Storage Domain, once the Data Protector Express Backup Server is upgraded, from the Data Protector Express GUI, choose Configure Domain Server from the Administration desk bar. Select the Client Upgrade Options page. Choose to Enable automatic upgrade of clients so that that the SP1 software is copied to all other machines in the Storage Domain. If you upgraded from Data Protector Express 3.x, enter the version upgrade license keys via the Data Protector Express GUI. Make a note of the Data Protector Express 3.x license keys before they are deleted.

2 SP1 has the following added features, new device support and maintenance: Added feature: Bare Metal Disaster Recovery option Support for Windows 2008 Server and Windows Vista All components of SP1, including the Bare Metal Disaster Recovery option, now run on Windows Server 2008 and Windows Vista. Removed feature: Data Protector Express no longer supports Microsoft Data Protection Manager Support for this Microsoft application is ended with this release. New device support No new device support has been added in this release See notes on Data Protector Express compatibility matrix here: Maintenance (fixed issues) and other Enhancements Version incompatibility issues introduced in for users with a Linux system in the Data Protector Express Storage Domain fixed. HP Advisory c has full details. Resolved incorrect recognition of media capacity for some non-hp tape drives. HP USB Mass Storage driver provided through ProLiant Support Pack supporting HP USB DAT drives connected with Windows 2003 x64 now recognized correctly. Adds restoration of WMI data during Disaster Recovery for Microsoft Windows 2003 and Microsoft Windows XP. Eliminated intermittent profile (.ini) corruption issue. Minor cosmetic updates. If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP" Best Regards, HP

3 Cross Reference of Data Protector Express 3.1 and Data Protector Express 3.5 part numbers to Data Protector Express 3.1 or 3.5 Part Description (Part Number) Data Protector Express Backup Server(BB117AA) Upgrade Part Description (Part Number) Data Protector Express Backup Server BB117AE) Data Protector Express Backup Server Upgrade from Data Protector Express Single Server Edition (BB117AT) Data Protector Express Backup Server Upgrade from Data Protector Express ProLiant Edition (BB117AP) Data Protector Express Backup Server Competitive Upgrade (BB117AC) Version Upgrade (BB117BV) Data Protector Express Backup Server Competitive Upgrade BB117EC HP Top Value Data Protector Express Backup Server Upgrade from Data Protector Express Single Server Edition (AE471AM) HP SmartBuy Data Protector Express Backup Server Upgrade from Data Protector Express Single Server Edition (BB117SB) Business Server (BB118AA) Business Server (BB118AE) Business Server Competitive Upgrade (BB118AC) for Microsoft Small Business Server Version Upgrade (BB118BV) Business Server Competitive Upgrade (BB118EC) Data Protector Express Media Server (BB119AA) Agent (BB121AA) Agent Competitive Upgrade (BB121AC) Network Server Agent Version Upgrade (BB121BV)

4 Data Protector Express Media Server 3 Pack(BB120AA) Agent 3 Pack (BB122AA) Agent 3 Pack Competitive Upgrade (BB122AC) Data Protector Express Agent for Microsoft Exchange Online Backup (BB123AA) Data Protector Express Agent for Microsoft Exchange Online Backup Competitive Upgrade (BB123AC) Data Protector Express Agent for Microsoft SQL Server Online Backup (BB124AA) Network Server Agent 3 pack Version Upgrade (BB122BV) Application Online Agent Version Upgrade (BB125BV) Data Protector Express Agent for Microsoft SQL Server Online Backup Competitive Upgrade (BB124AC) Data Protector Express Bare Metal Disaster Recovery Option (BB128AA) Data Protector Express Bare Metal Disaster Recovery Option Competitive Upgrade(BB128AC) Data Protector Express D2DAny option (BB130AA) Data Protector Express Drive Expansion Option (BB133AA) Data Protector Express Drive Expansion Option Competitive Upgrade (BB133AC) Bare Metal Disaster Recovery Option Version Upgrade (BB128BV) D2Any2Any Option Version Upgrade (BB130BV) Drive Expansion Option Version Upgrade (BB133BV)

5 HP License Key Delivery Center Contact Information You should already have received notification of, the new software and license keys. Please only use the contact information below if you have not received notification of, the new software and license keys. Europe Phone: Fax: Hours: Monday to Friday: 9:00AM to 6:00 PM CET Americas Phone: or Fax: Hours: Monday to Friday: 8:00AM to 8:00 PM EST Asia Pacific Phone: (outside Japan) Phone: (within Japan) Fax: (outside Japan) Fax: asia_password@cnd.hp.com Hours: Monday - Friday: 9:00AM to 5:00 PM (Japan Local Time) * *