FORM C WORKER REQUIREMENTS GRID SHEET Solicitation Number: NTE RATE: $87.06

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1 FORM C WORKER REQUIREMENTS GRID SHEET Solicitation Number: NTE RATE: $8.06 ITSAC Level Description: Business Analyst 2 ITSAC Technology Type: Core Worker Name (Required): (This is Page 1 of the Worker Resume) ROHAN KAPOOR Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will not be considered for this opportunity and the resume will not be submitted to the customer. (Required, leave no blanks) Skills/Experience Vendor Comments (as applicable) Experience with eliciting business, functional, and non-functional 5 requirements and developing high quality documentation which effectively communicates requirements to both technical and nontechnical personnel 5 Experience with software development projects and the systems development life cycle (SDLC) 5 Experience with development of Test Plans, and creating and executing test cases using automated tools 5 Ability to identify problems and develop solutions 5 Ability to communicate technical concepts to professional and non-technical personnel 5 Demonstrated knowledge of HP Quality Center 5 Demonstrated knowledge of relational database and client-server concepts Preferences: (Optional) Skill/Experience Vendor Comments (as applicable) 5 Experience with development of business process and workflow diagrams Knowledge of accessibility requirements including basic Section 508 testing 1

2 5 Knowledge of adaptive software including Jaws, ZoomText and Dragon Naturally Speaking NOTE: ONLY INCLUDE THE INFORMATION REQUESTED ON THIS FORM. DO NOT INCLUDE ADDITIONAL INFORMATION. DO NOT MODIFY THE INFORMATION IN THE SHADED AREAS. ROHAN KAPOOR Senior Business Analyst OBJECTIVE Innovative, dynamic and vision oriented Senior Business Analyst with a proven ability to lead and deploy large projects, would like to further my career with a dynamic company that can benefit from my experience and expertise. PROFESSIONAL SUMMARY Eight years of Experience in the field of Information Technology as a Business Analyst in Insurance, Finance, Banking, Health Care domains. Extensive experience in Business Process Modeling, Business Process Improvement, Management of Requirements, Design & Development of Business Applications, User Interface Designing, Unified Modeling Language concepts, Documenting Functional and Non Functional Requirements, Gap Analysis, Object Designing and Testing & Quality Assurance. Proficient in Waterfall, RUP, Agile methodologies and Scrum management practices. Excellent Business writing skills in Business Requirements Document, Use Case Specifications, Functional Specifications, Systems Design Specifications, Software Requirements Specifications, Logical Data Design, Data Dictionaries, and data/work flows. Experience in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions. Extensive experience in ETL process consisting of data transformation, sourcing, mapping, conversion and loading. Knowledge of FDA Regulations-21CFR Pat 11, Medicaid Management Information System (MMIS) and HIPAA Regulations. Possess Project Management skills including scope, estimation, costing, controlling, execution and delivery. Experience in Requirements Gathering and Requirements Analysis. Authored extensively Business and System Use Cases modeled UML Diagrams such as Use Case Diagrams, Activity Diagrams, Business Process Models, Work Flow Diagrams, Data Flow Diagrams, Sequence Diagrams using UML modeling tools such as MS Visio and Rational Rose. Involved in GUI testing, Functionality Testing, Regression testing, System Testing, Integration Testing, Black Box Testing, Back-end Testing, Regression Testing & User Acceptance Testing (UAT) of Client/Server & Web based applications. Experience in Risk Mitigation through a systematic approach of impact and probability analysis. Extensive experience in writing complex SQL queries for reporting and data analysis. Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT). Well versed in project management tools like MS-Project for status reporting and planning. Well versed with the Traceability Matrix and tools used to track back to the parent document. Familiarity with working autonomously and in a team environment building & preserving strong relationships with senior and junior business sponsors, as well as technical specialists adhering to a delivery-focused approach while managing business expectations. 2

3 Accustomed to working with deadlines in a competitive environment and delivering strategic & economic elucidations to resolve the issues while pursuing development within constraints. Possess excellent leadership, organization, communication, presentation, critical thinking and analytical skills. TOOLS/TECHNIQUES Process / Technologies OOAD Tools: GUI Tools: Databases: Testing Tools: Reporting Tools: Programming Languages: Operating System: Document and Project Management Tools Standards/Regulations Waterfall Process, Rational Unified Process (RUP), Agile Unified Process Rational Rose, Story Cards, Rational Clear Case, Rational RequisitePro, MS-Visio and MS- Project MS Office Suite, Macromedia Dreamweaver, Adobe Acrobat MS-Access, and Oracle 9i/10g HP Quality Center, IBM Rational Test Manager, HP Quick Test Professional SAP Crystal Reports, SAP BusinessObjects Enterprise, Web Intelligence XI C, C++, Java, Visual Basic, SQL, HTML and XML Windows 95/98/NT/2000/XP/Vista/, Mac OS, MS-DOS, UNIX and Linux SharePoint Foundation, IBM FileNet, HP Project and Portfolio Management (PPM) MMIS, FDA Regulations-21CFR Part 11, HIPAA Regulations, HCPCS EDUCATION Masters in Business Management University of Maryland at College Park, MD, USA Bachelors in Commerce University of Rajasthan, Jaipur, INDIA PROFESSIONAL EXPERIENCE Senior Business Analyst Jan 11 Current Client: Texas Medicaid and Healthcare Partnership (Xerox State Healthcare LLC), Austin, TX Description: The Texas Medicaid & Healthcare Partnership (TMHP), a coalition of contractors headed by Xerox State Healthcare LLC, a Xerox company, carries out the Medicaid claims payment for the state of Texas, under contract with the Texas Health and Human Services Commission. TMHP assumed Medicaid Claims Administrator duties for the State of Texas, under contract with HHSC. TMHP administers variety of healthcare programs for the state of Texas like Long Term Care Programs (LTC), DSHS (Department of State Health Services) Family Planning Program, Children with Special Health Care Needs (CSHCN) Services Program and Texas Health Steps (THSteps) Medical/Dental and Comprehensive Care Programs (CCP). International Classification of Diseases (ICD) 10 Migration: The project is one of the biggest implementation of Texas State for migrating the Texas Medicaid Management Information Systems (TMMIS) from version ICD-9-CM (International Classification of Diseases, 9 th Revision, Clinical Modification) Volume 1 & 2 (Diagnosis) and ICD-9-CM Volume 3 (Procedure) to ICD-10-CM (Diagnosis) and ICD-10-PCS (Procedure). Medicaid Electronic Health Record (EHR) Incentive Payment Program: The project is the implementation of Medicaid EHR Incentive Payment Program in the State of Texas. The EHR Incentive Program provides incentive payments to eligible professionals (EPs) and eligible hospitals (EHs) to promote the adoption and meaningful use of certified Electronic Health Records (EHRs) in ways that can positively impact patient care. 3

4 Responsibilities: Worked with the end users to gather requirements and converted them to functional specifications and helped the developers to translate them into technical requirements. Developed the mock-ups for reports as per the functionality given by end users. Involved in data mapping and modeling by defining strategy for the database tables with Detail, Aggregate, Indexes and views. Utilized Edifecs ICD-10 Code Management tool, a medical ontology based code management system to model and map ICD-9 codes into ICD-10 equivalents. Organized workshops with Subject Matter Experts to obtain domain level information to convert them in to business stories for Testing Purposes. Involved in UML, design Use Case Diagram, Class Diagram, Sequence Diagram, and State Diagram for project documentation using MS Visio. Created AS IS and TO BE documents to show the current and proposed functionalities of the system. Subsequently broke them down by brainstorming with different team members to get the low level To Be well. Created and maintained the Business objects Reports Standards Documents as per the End User s Input to avoid discrepancies. Created class diagrams, use case diagrams and sequence diagrams to view the system from different perspectives. Developed all operational and technical flows using MS Visio. Developed Requirement Traceability Matrix (RTM) to map the Functional requirements. Created and updated the Requirement Traceability Matrix to track the requirements throughout the Project Life Cycle. Conducted JAD (Joint Application Development) sessions with the Developers, and Business Analysts to do the GAP analysis. Conducted SCRUM meetings and interacted with Business & Development to nail down issues in order to meet the Project deadlines. Generated daily bug reports, status reports to track the progress of the team and attended status meetings, scrums, etc. Conducted design sessions to evolve system specifications and test plans with the ability to handle training sessions and documentation. Conducted User acceptance testing and worked with the end users to sign-off the reports. Maintained documentation of all the processes for future reference. Created test plans. Validated test cases by analyzing test requirements for User Acceptance Testing (UAT), functional and integration testing. Validated the data generated by Reports with the data in the database by writing SQL queries for the reports. Created End to End Test Scenarios and Business Stories to validate Application in all aspects. Participated in overall end-to-end testing of entire ensemble application. Performed Regression testing that will test the ability to continue to process ICD-9 claims for the dates of service prior to the CMS ICD-10 compliance date that are received after the CMS ICD-10 compliance date. Documented all test cases and execution results in HP Quality Center. Defects identified during test were also documented and tracked to resolution in Quality Center. Validated test cases to ensure that all test scenarios are complete and operating in all test environments. Created user manuals for the end users and customers, and assisted in user training. Conducted business impact analysis session to determine organization s most critical business function(s) Analyzed and discovered the current business analysis process within the PMO (Project Management Office). Prepared exit report indicating strength and weakness, as well as, highlighting gap in the current business analysis practice Formalized a business analysis framework standard for all analysts to practice and follow, standardized procedure in delivering documents required for the SDLC process Environment: MS-Visio, MS-Project, MS-Access, MS-Word, MS-Excel, Windows XP/, Microsoft SharePoint, IBM FileNet, SAP BusinessObjects Enterprise, Edifecs, SQL, HP PPM, HP Quality Center. 4

5 Business Analyst/Project Manager Sep 09 Dec 10 Client: Copper Mobile Inc., Dallas, TX Description: Copper Mobile, Inc has developed and launched more than a 100 iphone, ipad, BlackBerry and Android applications under multiple brands. Its applications have made in the top downloaded applications in several categories. For past several years the principals at Copper Mobile have been delivering innovative applications to the clients across the globe with the primary focus in the US markets on the iphone and android application development. Copper Mobile is headquartered in Plano, TX. I was responsible for managing applications development from initiation till deployment in all the different categories like utility, games, news, lifestyle, navigation and sports. Project 1 The scope of the project was the development and implementation of an iphone (compatible with ipod touch, and ipad ) application called shopping.com, an ebay company, to help consumers easily find, compare and buy anything online in less time and for the best price. Project 2 The scope of the project was the development and implementation of an iphone application called MD ezlabs, to give medical professionals lab values in a quick, easy to understand format and differential diagnosis for abnormal lab values. Responsibilities: Coordinated meetings with IT Development team and clients in order to understand the scope of the project and understand the requirements. Managed client expectations and communications throughout project timeline including change in scope implications. Documented the work flow of end to end processing from pre-approval to sign-offs, closely interacting with subject matter experts. Performed Analysis of business and user requirements in order to produce functional system design specifications. Developed use cases and usage scenarios. Coordinated status meetings with team members to discuss problem identification, prioritization, resolution and scope creep. Worked closely with the Project Director and Delivery Manager to manage resources and Budget for the project. Prepared monthly reports and communicated high level results to stakeholders. Developed and maintained quality control standards for reporting. Developed and documented the change control process to be followed and involved in tracking changes during the development of the application including evaluating and prioritizing enhancement and change requests. Analyzed client requirements, determined fit with copper mobile and recommended appropriate application of technologies. Tested and demonstrated client builds prior to roll-out. Oversaw the planning, development and successful implementation of on-time and on-budget client projects. Managed multiple consecutive teams/projects to deliver optimal company profitability from constrained resources. Conducted daily scrum meeting to provide a real-time update on project status. Environment: Windows, Mac OS, Java, Objective C, C++, Photoshop, HTML, DHTML, XAML, UML, Agile, Scrum, SharePoint, Visio, JavaScript, MS office suite. 5

6 Business Analyst Febl 06 Aug. 09 Client: GE Capital, Norwalk, CT Description: GE Capital provides retail financing services, enabling consumers to make purchases through a range of flexible financial products and across a broad network of businesses and retailers. GE Capital offers private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers. It offers online services such as 24-hour online account access to credit card accounts, instant online account opening for deposit accounts, and instant decisions for credit cards. The project involved implementing the 24-hour online access to credit cards, where customers could login and view their account information, make online payments, change their contact information, and contact customer service representatives for questions. Responsibilities: Coordinated meetings with application development team and client in order to understand the scope of the project and understand the requirements. Defined the scope of the project and gathered Business & Functional Requirements. Performed business analysis and assisted the project manager in risk analysis of the application to identify the key risks involved in the project. Acted as a liaison between departmental end-users and programming personnel in the analysis, design, functional configuration, testing and maintenance to ensure optimal system performance. Tracked and documented changes in functional and business specifications and wrote detailed procedures that can be easily understood by end-users. Implemented a structured system development methodology with emphasis on Rational Unified Process (RUP) that dramatically improved productivity and reduced errors. Analyzed business requirements and segregated them into high level and low level use cases, activity diagrams using Rational Rose Created sequence and collaboration diagrams using Rational Rose based on UML methods, thereby defining the Business Process Model Identified opportunities for business process improvement and initiated efforts to make improvements. Analyzed the feasibility of, and developed requirements for, new systems and enhancements to existing systems, and ensures that the system designs fit the needs of the users. Led technical and business sessions, and acted as a liaison between user and stakeholders, thus converting business needs into software solutions of the highest quality. Collaborated with Project Managers, functional subject matter experts, and business IT Application Leaders to define and execute on application changes. Worked directly with business owners and IT staff to identify and document future requirements, translate them into functional specifications, and lay out the approach addressing the business need. Identified areas of opportunity and proactively suggested solutions to improve business processes and achieve efficiency. Conducted GAP analysis and also assisted in user acceptance testing. Documented Test Plans that contains test scripts, test cases, test data and expected results for the Integration, Functional, Performance, and User Acceptance Testing. Environment: IBM Rational Software Modeler, Microsoft SharePoint, Requirements Analysis and Documentation, GAP Analysis, UML, Use Case Analysis, MS Visio, Excel, HTML, SQL, Access, PowerPoint, Microsoft Project. 6

7 FORM B WORKER REFERENCE FORM Solicitation Number: NTE RATE: $8.06 ITSAC Level Description: Business Analyst 2 ITSAC Technology Type: Core Worker Name (Required): ROHAN KAPOOR Reference Name (Required): Title (Optional) Company Name (Required): Rima Mehra Xerox State Healthcare LLC (Texas Medicaid Healthcare Partnership) Phone Number(Required include area code): address (Optional): Professional Relationship: (Optional): Peer Co-Worker Supervisor Customer End-User Subordinate Reference Name (Required): Title (Optional) Company Name (Required): Avinash Sarupuri Xerox State Healthcare LLC (Texas Medicaid Healthcare Partnership) Phone Number (Required include area code): address (Optional): Professional Relationship: (Optional): Peer Co-Worker Supervisor Customer End-User Subordinate Reference Name (Required): Title (Optional) Company Name (Required): Rammohan Reddy Peesu USAA Phone Number(Required include area code): address (Optional): Professional Relationship: (Optional): Peer Co-Worker Supervisor Customer End-User Subordinate NOTE: ONLY INCLUDE THE INFORMATION REQUESTED ON THIS FORM. ADDITIONAL INFORMATION. DO NOT INCLUDE

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