BOISE STATE UNIVERSITY

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1 BOISE STATE UNIVERSITY REQUEST FOR QUOTATION RFQ #MC Boise State University Health Services Issue Date: May 3, 2016 Mandatory Walk-through May 12, 2016 Closing Date May 24, 2016 Mike Carr, Senior Buyer Page 1 of 15

2 1. SCOPE 1.1 Boise State University is seeking quotes for janitorial services for the University Health Services. The successful contractor will have a history of providing janitorial services for medical, surgical and rehabilitative facilities. Service will include daily, weekly and monthly cleaning, also included is emergency cleaning in the event of biohazard contamination. The University Health Services is a full service medical facility located on the Boise State University Campus.. 2. Mandatory Walk Through There will be a mandatory walk through to familiarize all potential respondents with the facilities. The walk through will begin at 2:00 PM on May 12, There is limited space in the facility and it would be appreciated if representation could be limited to two staff members. The University Health Services is located at 1529 Belmont Street. Please park in the Lincoln Garage. This will be the only opportunity to tour the facility. 3. TERMS OF PROCUREMENT PROCESS 3.1 Timeline: RFQ Closing Date: May 24, 2016, 5 pm, Mountain Time. Late quotes will not be accepted. 3.2 Signature Page and Cost Sheet Quotes must be submitted with the attached University supplied Signature Page (Attachment 1) and Cost Sheet (Attachment 2). 3.3 State of Idaho Standard Contract Terms and Conditions The State of Idaho Standard Contract Terms and Conditions and Instructions to Vendors are incorporated by reference into and shall apply to this solicitation and any contract resulting from this solicitation. Vendors are encouraged to review these documents at the following website. Responses received qualifying the offer based upon the University accepting terms and conditions of the Vendor shall be found non-responsive, and no consideration of the Response given. 3.4 Contract The RFQ, any and all attachments and amendments, the successful Vendor s response, any negotiated changes to the same, and the purchase order, will become the contract. The contract, in its incorporated composite form, represents the entire agreement between the Contractor and University and supersedes all prior negotiations, representations, understandings or agreements, either written or oral. 3.5 Vendor Agreements and Assumptions Where Vendor agreements and assumptions, specified in the Vendor s response, differ from the State of Idaho Standard Contract Terms and Conditions, or the terms and conditions of this Solicitation, the State s Terms and Conditions and the terms and conditions of this Solicitation shall apply. Where Vendor agreements and assumptions supplement the State of Idaho Standard Contract Terms and Conditions and Related Services (if specifically identified as

3 applicable to this solicitation), or the terms of this Solicitation, the supplemental terms and conditions shall apply only if specifically accepted by the University in writing. Where unsolicited supplemental documents including unsolicited pricing quote sheets are submitted, the University reserves the right to deem the quote non-responsive if the supplemental documents conflict with the specifications of this solicitation. Supplemental documents shall be considered as reference materials only, and nothing contained within a supplemental document shall be deemed as accepted by the University, unless accepted by the University in writing. Vendors are cautioned against the use of supplemental documents. Conflicting supplemental documents may lead to the response being deemed non-responsive, and no consideration of the response given. It is recommended that Vendors review the State s Solicitation Instructions to Vendors, Clause 20 at the following website Award It is the intent of the University to issue a purchase order on or before June 1, Quotes must remain valid for 30 days after closing. 3.7 Payment Payment terms shall be NET 30 following the month the service is completed. 3.8 Contract Schedule Initial contract will be for one (1) year with one (1) optional one year renewal. Initial contract shall begin on June 1, 2016 and continue through May 30, Optional renewal will be by mutual agreement of all parties. 3.9 Insurance Within five (5) business days of the effective date of the Agreement, the Vendor shall provide certificates of insurance to the Boise State University Purchasing Department, Attn: Mike Carr, naming Boise State University and the State of Idaho as an additional insured. Contractor will maintain the insurance during the life of the Agreement. There are no provisions for exceptions to this requirement. Failure to provide the certificates of insurance within the 5 business day period may be cause for the termination of the Agreement without any liability on the part of the University. If the property purchased by the University requires the Vendor to perform services where the use of a vehicle is required, or is performed on Boise State University properties, Contractor shall also carry automobile liability insurance. Insurance requirements: Contact with University Personnel

4 From the date of release of this solicitation until Intent to Award Letter is issued, all contact and requests for information shall be directed to the University s Buyer, only. Regarding this solicitation, all contact with other personnel employed by or under contract with the University is restricted. During the same period, no prospective vendor shall approach personnel employed by, or under contract to the University, on any other related matters. An exception to this restriction will be made for vendors who, in the normal course of work under a current and valid contract with the University, may need to discuss legitimate business matters concerning their work with the contracting agency. Violation of these conditions may be considered sufficient cause by the University to reject a vendor s quote, irrespective of any other consideration. 4. GENERAL TERMS AND CONDITIONS 4.1 OWNERSHIP OF RESPONSES All responses become the property of the University. 5.1 SUBMISSION 5. QUOTE SUBMISSION, REQUIREMENTS, & FORMAT All QUOTE materials must be shipped in a single, sealed envelope or shipping container. To insure that your QUOTE is handled properly, the following information must be placed in the lower left corner of your quote package: BIDDER S COMPANY NAME RFQ NUMBER & TITLE CLOSING DATE ATTN: Mike Carr Mail your bid package to (When sending packages by FedEx, UPS, or other Couriers) Attn: Mike Carr Boise State University Purchasing Department 1910 University Drive Boise, ID QUOTES are to be hand-delivered, US mailed, or carrier shipped. QUOTES must be received at the offices of the Purchasing Department and time stamped using the Department s time stamp, no later the than the date and time set forth for the closing of the Request for Quotation. 5.2 QUOTE FORMAT The following format is to be followed BOISE STATE SIGNATURE PAGE A completed Boise State Signature Page is to be submitted. attached. The signature page is

5 ANY ALTERATION, INCLUDING STRIKE-TROUGHS, OF THE BOISE STATE SIGNATURE PAGE, WILL IMMEDIATELY RENDER THE QUOTE NONRESPONSIVE QUALIFICATIONS AND EXPERIENCE Describe in detail the company s experience and qualifications performing the scope of work described in this solicitation. Special consideration should be given to recent experience performing janitorial services for medical facilities in the Boise metropolitan area. 6.1 CONTRACT REQUIREMENTS 6. TECHNICAL SPECIFICATIONS 6.1 Scope of Work Boise State University seeks a contractor to provide Janitorial Services at the University Health Services. The contractor will furnish all labor, uniforms, nametags, supplies, materials, equipment, transportation, supervision, and management required to provide Janitorial Services in accordance with all terms and conditions of this RFQ. University Health Services reserves the right to delete or add service(s) as required by operational needs. Costs will be agreed upon by the contractor and the University at the time of adding or deleting service(s) and will be based upon cost of services for similar facilities. The contractor shall provide continuous on-site supervision and appropriate training to assure completed performance of the work. The contractor will be notified of deficiencies in writing. After written notification, the contractor will contact University Health Services by 8:00 A.M. the following day to correct any deficiencies in work. Deficiency corrections will not be performed by day time personnel, unless deemed an emergency. The premises shall be maintained with the highest standards at no less than the quality and performance standards set forth herein. The frequencies indicated herein are Suggested Guidelines for the purposes of identifying overall maintenance frequencies. The contractor is required to adjust frequencies in order to meet the QUALITY AND PERFORMANCE STANDARDS identified in this RFQ. The specific site evaluation frequencies using the QUALITY AND PERFORMANCE STANDARDS shall govern. In the event of any conflict or inconsistency in the interpretation thereof, the Purchasing Department shall resolve said conflict/inconsistency 6.2 PERFORMANCE STANDARDS The premises shall be maintained with a clean appearance and all work shall be performed in a professional, workman-like manner using quality equipment and materials. 6.3 EMPLOYEE STAFFING, HIRING, SECURITY CHECKS, IDENTIFICATION and ACCESS CARDS: In the performance of this contract, the contractor agrees he will abide by all employment laws, codes, rules and regulations set forth by all appropriate authorities having jurisdiction in the location where the work is to be performed. Any and all employees performing work under this contract shall be satisfactory to the University.

6 The contractor will provide an adequate number of trained cleaning personnel each day to ensure that all cleaning services herein specified are accomplished. It is the contractors responsibility to determine and furnish the total staff-hours. The contractor shall provide continuous onsite supervision. The contractor will ensure that all employees working within the campus can read and understand signs and labels that are written in English. The contractor must have adequate pre-approved back up personnel to cover any sick, absent, vacant or vacationing personnel for both the day and night crews. All contract personnel when working on the campus shall wear an approved uniform to identify that person as a contract worker. At a minimum the uniform will consist of a shirt with the contractors company logo, and the employee s name. The contractor will supply all uniforms as specified and assure that they are well fitted, continuously laundered and maintained. The uniform cost will be borne by the contractor. The contractor shall provide adequate on site supervision to assure competent performance of the work during the scheduled hours. The site supervisor will make daily routine inspections to ensure that the work is performed as required by this contract. The contractor's supervisor must be literate and fluent in the English language, because of the necessity to read and understand chemical labels, job instructions and signs, as well as the need for conversing with management personnel. The contractor s on site supervisor must also be literate and fluent in the primary language of the custodial staff. The supervisor shall have an intimate knowledge of the various cleaning tasks, equipment and materials so as to be able to maintain and control effective cleaning, inspection and follow-up programs. Hiring The contractor shall hire and provide employees experienced and qualified to perform the specified tasks. The contractor and University Health Services will jointly agree upon those employees who are to perform services under this agreement. University Health Services shall be the sole judge of satisfactory employee performance. If, for any reason, University Health Services deems any contract employee s behavior unsatisfactory, the contractor shall upon written or verbal request by University Health Services, immediately remove such employee. The contractor shall replace such employee with an approved employee within twenty-four (24) hours of notification unless a different time frame is agreed upon. Failure to provide experienced and qualified employees acceptable to University Health Services will be cause for immediate termination of the contract. The contractor shall not voluntarily or involuntarily enter into any subcontracts for any work described herein without obtaining prior written approval from the Purchasing Department. Any persons employed by the contractor in order to meet the requirements of this contract will be considered the sole responsibility of the contractor; no additional compensation will be paid for any other firm or person. The contractor shall not hire any individuals who have been convicted of any felony or a sex related crime to perform any of the work identified in this RFQ. Security Idaho's Governor has issued an Executive Order that requires contracts for services performed in the State of Idaho are with businesses that employ individuals who are eligible

7 under Federal and State law to work in the United States. For the purpose of security, the contractor will insure that all contract personnel prior to working at the University have undergone an eligibility and background check. The cost of eligibility and background checks will be the responsibility of the contractor. The background checks shall check for outstanding warrants (both local and national), verification of U.S. citizenship or appropriate work visa, and known ties to terrorist groups and sex related offenses. Vendor shall provide the UNIVERSITY HEALTH SERVICES a signed written list of all personnel whose background is clear of the listed items. The contractor shall use an independent security firm (specialist) to perform background checks on all employees, and back-up staff requiring regular and full access to the site. All contract personnel working the night shift must park personal vehicles only in approved areas, and use ONLY those building entrances approved by University Health Services. The Janitorial contractor shall work with the Campus Security to insure that security on campus is not compromised. 6.4 CONTRACT ADMINISTRATION AND MANAGEMENT The Contractor shall provide one (1) onsite supervisor. The onsite supervisor will be present until nightly work is completed. The contractor will provide back-up personnel for the supervisor person for vacations, sick leave and emergencies. The primary role of the site supervisor is to insure through quality checks that the conditions and performance standards of the contract are met. After contract award and during the term of the contract, the Contractor may not change the site staff without the prior approval of University Health Services. University Health Services will have final approval for the persons employed. RFQ responders must submit the personal resume for the supervisor they intend to place in this position. CONTRACT SUPERVISOR (MINIMUM QUALIFICATIONS): A minimum of five (5) years experience in a position of supervising employees English Speaking Excellent knowledge, five (5) years of methods, materials and equipment used in medical facilities janitorial activities. 6.5 QUALITY AND PERFORMANCE STANDARDS The Contractor will ensure that facilities listed herein, and all work requested under this contract, shall meet all quality and performance standards under this contract. The outcome of

8 all cleaning is to present an overall appearance of cleanliness. The Contractor shall provide all resources, equipment, training, supplies, materials, and oversight to ensure all standards are successfully achieved. The following standards describe the outcome or results of cleaning tasks that have been completed to meet the standards. The Contractor will develop strategies and make changes, as necessary, to ensure that the most efficient and effective method of cleaning is being used to optimize results of the cleaning. Clean is defined as removing visible dirt and cleaning residue and any other extraneous matter from all surfaces or objects. In addition to appearance steps must be taken to remove any bacteria or biohazards associated with a medical facility. PERFORMANCE STANDARDS: To evaluate Contractor s work performance, the quality and performance standards listed below shall be used in conjunction with the provided Inspection Form to monitor and insure the standards are being met. The results/outcome of the all work efforts by the Contractor will be that all surfaces present a complete and thorough overall appearance of cleanliness when the work/task is completed. Meeting the standards will be based on the outcome of the work effort on this contract, not the frequency or method of performance. Restrooms surfaces and fixtures will be disinfected and maintain a high level of luster. Floors will be disinfected and free of dirt buildup, debris, or germs. Partitions and walls will be free of obvious dirt, graffiti, dust, splashes or any other extraneous matter. Restroom supplies shall be replenished as needed to maintain an adequate supply at all times. Trash and sanitary napkins shall be collected and properly disposed. NOTE: Due to health implications and requirements for restrooms to be disinfected, restroom cleaning and sanitizing to be at a minimum, a daily task. Glass, clear partitions, mirror surfaces and coverings will be clean and free of obvious dirt, dust streaks and smudges. Furniture and surfaces (less than 70 inches high) will be free of obvious dust and dirt. Resilient flooring shall be maintained at a high level of luster, free of all types of marks and shall be maintained in accordance with the manufacturer s specifications. All other flooring shall be free of dirt, debris and foreign material and maintained to meet the manufacturer s specifications. All trash shall be collected and removed daily from work areas to a designated location. Trash and recycling containers shall be kept clean and free of odor. Metal & wood surfaces will be free of obvious dirt and streaks. Surfaces will have a uniform

9 luster. Windows and all glass (includes all interior/exterior buildings windows, interior building relights, glass partition glass) shall be clean, free of obvious dirt, grime, streaks, cloudiness and watermarks. Surrounding areas should be free of standing water, drips or watermarks. Window blinds or coverings will be free of obvious dust, dirt, grime and water spots. High cleaning surfaces above 70 inches shall be free of obvious dust, cobwebs, or any other extraneous matter. Carpet spot cleaning of stains or spills will be accomplished as they occur and at a frequency necessary to ensure that they will not become permanent or cause permanent damage to the carpet. Carpet spotting should reasonably blend with surrounding carpet. All carpets will be maintained free of dirt, debris and spots. 6.6 JANITORIAL/HOUSEKEEPING SERVICES The janitorial/housekeeping services shall consist of daily services, weekly services, monthly services and the miscellaneous scheduled services as described in the specifications. All services in the specifications shall include all areas in the buildings, unless specifically noted otherwise. All general cleaning will be performed by a Night Time Janitorial Crew and after normal University Health Services business hours, unless the Contractor and University Health Services mutually agree upon other hours for certain tasks. University Health Services observes the following Seven (7) holidays. January 1 st 3rd Monday in February Last Monday in May July 4 th 1st Monday in September 4th Thursday in November December 25 th New Years Day Presidents Day Memorial Day Independence Day Labor Day Thanksgiving Christmas 6.7 MATERIALS, EQUIPMENT AND SUPPLIES The Contractor shall furnish all materials, chemicals, equipment and supplies needed to complete all of the required services. University Health Services shall provide the Contractor with dedicated storage space(s) for supplies and equipment. It shall be the Contractor's responsibility to maintain the storage/janitorial rooms in a high state of order and cleanliness as prescribed by University Health Services.

10 The Contractor shall be responsible for inventory control, storage, and distribution of all janitorial supplies. In addition, the Contractor will utilize Green or low VOC cleaning chemicals and compounds in their cleaning practices in order to reduce the amount of volatile organic compounds being introduced to work spaces occupied by UNIVERSITY HEALTH SERVICES employees. In addition these chemicals and compounds must comply with and be certified by the USGBC Green Seal GS37 or Environmental Choices CCD147. All chemicals and cleaning products shall be maintained in clearly labeled product containers and shall be stored and used in a safe manner as describe in each product Material Safety Data Sheet (MSDS). The Contractor shall maintain on file at the Varsity Center, material safety data sheets (MSDS) for ALL cleaning supplies and chemicals. The MSDS record keeping must comply with OSHA regulations. The Contractor shall service and maintain, coin operated feminine hygiene product dispensers in women's rest rooms where required. The cost of supplies/products for dispensers shall be the responsibility of the Contractor. The Contractor shall collect moneys from the dispensers coin boxes to be used as off-set for cost of supplies/products. All equipment used in conjunction with this contract shall be of industrial/commercial grade equipment and Contractor shall maintain all equipment in a clean, safe and good operational condition at all times. In addition all vacuum cleaners either beater bar style or back-pack style associated with this contract will meet the CRI (Carpet and Rug Institute) Seal of Approval Green Label Certification for soil removal, dust containment and carpet fiber retention. Lastly, the contractor shall employ the use of reusable Micro-fiber cleaning cloths whenever and wherever possible for general cleaning, dusting and polishing. 6.8 GENERAL CLEANING The cleaning frequencies listed are considered to be General Cleaning Guidelines, and the absolute minimum. The contractor is required to meet the QUALITY AND PERFORMANCE STANDARDS (See Section 6.5) of this contract, and will insure those standards are consistently met. The contractor will be required to provide a RESTROOM cleaning log to be posted on the backside of each restroom entry door. The log will identify the cleaning task(s) performed, time of cleaning, and initials of the person who performed the cleaning. 6.9 SERVICE FREQUENCIES See Schedule 1 for service frequencies ADDITIONAL SERVICES Provide additional cleaning/janitorial services as directed by and coordinated with University Health Services. These services shall be above the cost of contract services, as bid, and may consist of washing walls, cleaning air ducts, and other similar services on a per hour basis CARPET CLEANING

11 The Contractor will provide all equipment, materials and labor required to properly clean all carpets in all facilities covered under this agreement. The cost for carpet cleaning shall be included in the Full Service cleaning cost for each building. (See Appendix A - RFQ schedule) The contractor will not over wet carpets, creating brown spots. Power and water will be provided. It is the Contractors responsibility to furnish adequate cords and hoses as may be needed to accomplish the carpet cleaning requirement. The Contractor will be responsible for moving and replacement of all furnishings (chairs, tables, etc.) except for desks, file cabinets and bookcases, which will not be moved. An extra effort will be taken to clean all carpeted areas. The contractor will adhere to medical industry standard practices with respect to equipment, methods and carpet cleaning products. All carpets shall be cleaned one (1) time each year. High traffic areas, lobbies, hallways will be cleaned semi-annually. The Contractor will notify Facilities Services and the agencies affected as to the exact time of cleaning. Carpet cleaning will be performed weekdays after 6:00 PM or on weekends. Additional carpet cleaning will be done on an as requested basis as determined and requested by UNIVERSITY HEALTH SERVICES. The additional carpet cleaning services shall be above the cost of contract services, and bid on a per square foot basis. The Contractor will schedule in advance and notify UNIVERSITY HEALTH SERVICES as to the exact time of additional carpet cleaning. The Contractor will not use Spin-Bonnet, or Rotary Friction methods to clean carpet or to treat stains, as this method has been identified as voiding all carpet manufacturers written and implied warranties, only hot water extraction carpet cleaning methods are to be used. In addition, only CRI (carpet and Rug Institute) approved methods for cleaning and deep-cleaning of carpets will be used, please refer to CRI publication CRI Carpet Maintenance Guidelines for Commercial Applications. (See RFQ pricing sheet to bid for Additional Carpet Cleaning Services.) 6.12 WINDOW WASHING The Contractor will provide all window washing materials, supplies and equipment to perform the work. The Contractor will utilize Green or low VOC cleaning chemicals approved by the USGBC GS37 Green Seal of Approval or Environmental Choices CCD147 approved chemicals or compounds in order to reduce the amount of volatile organic compounds being introduced to work spaces occupied by State employees and Contractor s employees. When cleaned, windows shall be free of dirt, water spots, streaks, smudges and foreign matter. When cleaning the exterior windows, the exterior windowsills will also be cleaned REFERENCES

12 The vendor must provide three (3) reference names and point of contact information from three (3) separate customers who used your services for medical facility cleaning in the past. All references must be current and have had a working relationship with your company within the last three (3) years. References from veterinary medical facilities will not be accepted. The University may contact other known customers for references. Include the following information for each reference: Client name and address; Reference name, title, and phone number; Brief overview of services delivered; Dates work was performed for the reference; 6.13 RFQ EVALUATION This FULL SERVICE JANITORIAL CONTRACT will be awarded on a point method with a total of 1000 points being available. 350 points will be awarded for total cost of contract cleaning, plus 650 points for all other factors as requested in the Bid Schedule. The following maximum points will be awarded to each sub-category: A total of 350 points will be awarded for cost to the RFQ responder with the lowest total contract cost as described above. Higher RFQ responders will be awarded less points proportionately, base on the percentage difference between the lowest cost and the cost under consideration. Calculator: The low cost RFQ point award will be 350. Divide the low RFQ total contract cost by another RFQs cost, then multiply by 350 to get that other RFQs point award. Example: A low RFQ of $9, would receive 350 points. The next RFQ of $12, would be calculated as ($9, divided by $12, =.8 X 350 = 280), and therefore receive 280 points. Category Available Points Cost of Cleaning 350 Company Experience 200 Crew Experience 150 References 300 Total Points 1000

13 8. SUBMISSIONS CHECKLIST Responses may be mailed to: Mike Carr, Senior Buyer Boise State University - Purchasing Department 1910 University Drive Boise, Idaho The following items must be submitted with your quote, by the closing date. Failure to submit any of the following items or late submission of any of the following items, may result in disqualification of your quote. Signature page (Attachment 1) Cost Sheet (Attachment 2) including any supporting documents References (Section 6.12) Experience and Qualificatioins naritive (Section & Section 6)

14 ATTACHMENT 1 SIGNATURE PAGE THIS SHEET MUST BE FILLED OUT, SIGNED IN BLUE INK AND RETURNED. THE UNDERSIGNED HEREBY OFFERS TO SELL TO BOISE STATE UNIVERSITY THE SPECIFIED PROPERTY AND/OR SERVICES, IF THIS QUOTE IS ACCEPTED WITHIN A REASONABLE TIME FROM DATE OF CLOSING, AT THE PRICE SHOWN IN OUR QUOTE AND UNDER ALL THE TERMS AND CONDITIONS CONTAINED IN, OR INCORPORATED BY REFERENCE, INTO THE BOISE STATE UNIVERSITY S SOLICITATION. SUBMISSION OF A QUOTE TO BOISE STATE UNIVERSITY CONSTITUTES AND SHALL BE DEEMED AN OFFER TO SELL TO BOISE STATE UNIVERSITY THE SPECIFIED PROPERTY AND/OR SERVICES AT THE PRICE SHOWN IN THE QUOTE AND UNDER THE STATE OF IDAHO S TERMS AND CONDITIONS. AS THE UNDERSIGNED, I ALSO CERTIFY I AM AUTHORIZED TO SIGN THIS QUOTE FOR THE VENDOR AND THE QUOTE IS MADE WITHOUT CONNECTION TO ANY PERSON, FIRM, OR CORPORATION MAKING A QUOTE FOR THE SAME GOODS AND/OR SERVICES AND IS IN ALL RESPECTS FAIR AND WITHOUT COLLUSION OR FRAUD. NO LIABILITY WILL BE ASSUMED BY BOISE STATE UNIVERSITY FOR A VENDOR S FAILURE TO OBTAIN THE TERMS AND CONDITIONS IN A TIMELY MANNER FOR USE IN THE VENDOR S RESPONSE TO THIS SOLICITATION OR ANY OTHER FAILURE BY THE VENDOR TO CONSIDER THE TERMS AND CONDITIONS IN THE VENDOR S RESPONSE TO THE SOLICITATION. Please complete the following information: VENDOR (Company Name) ADDRESS CITY STATE ZIP CODE TOLL-FREE # PHONE # FAX # FEDERAL TAX ID / SSN # SIGNATURE PAGE MUST BE SIGNED & RETURNED FOR RESPONSE TO BE CONSIDERED. Signature Please type or print name Date Title

15 Attachment 2 Pricing Sheet Item Description Qty Unit Job Cost Annual Cleaning Cost Monthly cleaning 1 month Day Porter 1 weekly Misc. hourly rate 1 Hr ~~~~~~~~ *Carpet Cleaning 1 Sf ~~~~~~~~ *Hourly rate per person/rate per square foot for carpet cleaning. (Provide hourly rate for additional personnel to perform other tasks such as special cleaning, or emergency clean-up.) Items marked * shall not be considered as part of the overall evaluation, but may be used with the eventual awarded contractor.