Directrice i Logistique Clients Grande-Bretagne. Wendy Manning, Directeur Logistique Clients France. Mathias Lenas,
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1 Wendy Manning, Directrice i Logistique Clients Grande-Bretagne Mathias Lenas, Directeur Logistique Clients France
2 Le partenariat made in 6 à 8 jours de couverture de stocks, 98% taux de disponibilité linéaire 2 ans d accélération 10 ans de partenariat
3 The Collaboration Journey
4 The next 30 Minutes. The GB Story CCE Activities to maximise collaboration A customer perspective The real benefits
5 The UK grocery market % 30.5% 30.5% 17.2% 16.9% 16.9% 16.2% 16.3% 16.6% 11.9% 12.5% 12.5% 7.6% 7.3% 6.7% 3.7% 4.1% 4.2% 3.0% 2.9% 3.1% 2.3% 2.2% 2.4% 2.0% 2.0% 1.9% 0.7% 0.7% 0.6% Independents 2.4% 2.2% 2.1% Other 2.2% 2.5% 2.6% Source: IGD Retail Analysis Kantar World panel 12 week market shares
6 A Robust CCE GB Network
7 A bit about Wendy - 20+years in FMCG Procter and Gamble - Sales and marketing RHM Sales - Tesco Implant Coca-Cola Cola Enterprises - Supply Chain Central Warehousing ECR Launch No ECR still relevant
8 ECR Finding the Sweet Spot Cost to serve retailer Cost to serve supplier Availability
9 Something is working Overall Result = 97.7% Positive availability two year trend C C C C C C C C C C C C C C C C Source: IGD On Shelf Availability Study
10
11 The Retailer Journey Supply Chain Activities post warehouse centralisation Significant Investment in new systems Intranet (EPOS) data ECR Embraced VMI with suppliers Supply chain strategies communicated 7 Day Deliveries i 6 Day Ordering Depot Redesign Merchandisable Units (MUs) Gap Scan Greater supplier data Depot Redesign Promotions Instore Mapping Depot Redesign 7 Day Ordering Retail Ready Packaging Primary Management Primary Management Inbound Automated Scheduling Primary Management TECHNOLOGY / INVESTMENT CULTURAL CHANGE
12 Our customers invest - so we invest CAPACITY NETWORK TECHNOLOGY RESOURCE 45 HEADS 58 HEADS 4 x ECR 10 x ECR 7 day / 364 operation
13 Key Customers Impact Our Network So We want to Collaborate With Them 440 Stores 872 Stores 374 Stores 2153 Stores (537 Main Estate / 335 Convenience) 682 Extra & Superstores 1471 Metro & Express stores +521 One Stop
14 The importance of knowing our customers supply chains and how to collaborate effectively with them Manufacturer Depot Retailer / Wholesaler Depot Retailer / Wholesaler Stockroom Retailer / Wholesaler Shelf Retailer A 98.5% 99.5% 97 99% Retailer B 97.9% 86.0% 96 98%
15 The benefits to us from receiving real time retailer data? Demand Phasing Availability Promotions Evaluations Smoothed Demand Forecast Accuracy Forecasting Order and Stock Management Line Efficiency Reduction in Residual and Material Waste Clarity of Information Emergency Loads Reduction Informed Production Changes
16 Relationship Commitments Retailers & CCE working together Contact Plans Network Head Office Business Planning Initiatives Primary Team Network Planning team Store Ordering Central Promotional team Procurement team Retail Ready Packaging team Promotions Managers Annual: Joint Business Planning /Top to top Quarterly: Service / Performance reviews Seasonal Reviews Bi-monthly: Demand Planning / Review Best Practise sharing Supplier Forum RSE Planning Retail Ready Packaging Periodically: KBI Review
17 Avec le TÉMOIGNAGE vidéo de TESCO Barry DAVIES, Operations Manager, Supply Chain Alimentaire GB & IRLANDE
18 Is the Journey Worth It? Measures 2005 to 2010 Service to Store +3.5% OSA Stock Holding Back hauling +4% -0.62wks Vehicle Utilisation 99% Category Delivery Refusals -25% AG N o. 1
19 The Aspiration Broad Contact Strategy Board Account Mgr DAILY Agreed Business Plan includes Supply Chain Dedicated VMI resource full Systems access Forecasting resource major promotions Category lead in Supplier Forums Strong links to Field Sales teams 7 day Ordering, 7 day/24 hr Delivery, Full Vehicles Transport Fixed/Preferred Bookings Significant Backhaul Short leadtimes 40% D1 for D2 Merchandisable Units, daily EPOS replenishment
20 The sweet spot is found when retailers and suppliers invest in the right way. NETWORK TECHNOLOGY Retailers Suppliers COLLABORATION TOOLS RIGHT CULTURE Customer / consumer focussed Strategic Collaboration competency VMI, Forecasting & Seasonal Planning
21 Back to Le modèle britannique. Notre référence en l adaptant à la France. Industriels et distributeurs. te rs Co-responsables de la collaboration à haute valeur ajoutée. Industriels et distributeurs. Droits et devoirs pour une approche partagée et pérenne.
22 CCE, Fournisseur préféré de nos clients Thank You
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