AGRI-FOOD SERVICES. Building Trust in a Complex World. Food Safety Packaging Supply Chain Training

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1 AGRI-FOOD SERVICES Building Trust in a Complex World Food Safety Packaging Supply Chain Training

2 AGRI-FOOD SERVICES Risk.Assured. Safety.Assured. Quality.Assured. Excellence.Assured. Food Safety Packaging Supply Chain Training As expanding consumer tastes continue to grow and diversify, so does the desire for new and different foods and beverages all over the world. SAI Global equips your business to fulfill the demand by providing the technical expertise you need in navigating the regulatory landscape while providing the assurances your customers, suppliers and partners demand. Our Global Agri-Food Services offers a comprehensive range of technical, training, audit and risk management solutions. No matter what your role along the farm-to-table journey is producer, processor, packager, packaging materials manufacturer, distributor, supplier or retailer we help you ensure your food safety protocols and best practices are in compliance with the regulations of the markets you serve, or wish to serve, while improving your business processes, maximizing your efficiencies and minimizing your risks for product recalls, food-borne illnesses, or dissatisfied customers. A decision to partner with SAI Global is a decision to inspire a high level of confidence in your brand, loyalty from your customers and partners, and the assurance that you have partnered with an astute service provider with highly skilled industry experts. Our promise of Building Trust in a Complex World, is in everything we do, from customer service to new product development. A deep understanding of what customers need and expect helps us strive to provide measured and continually improved service. Our goal is to deliver exemplary customer service that can be felt throughout all aspects of our business, including our clients, our clients' customers and suppliers and ultimately, the consumer.

3 A full service partner for your agri-food programs providing global organizations with a full suite of risk management solutions, including training, certification, access to standards, policy management software, and more: Expert Technical Staff Our trainers and auditors are masters of their disciplines and know how to probe deeply into your business and processes. This level of engagement is key to revealing critical areas for improvement and opportunities to add value to your business. Local Experts Around the Globe As you work to improve and expand your global reach, our team is already placed and ready to provide the local service and expertise you require, wherever you need it. Commitment to Sharing Knowledge We see our engagement with you as a collaborative adventure! That s why we make our technical talent available to you and provide open access to an extensive repository of insightful webinars that just might spark your thinking or provide a new perspective on a current challenge. Customized Account Management Your account team will be comprised of experts in your key deliverables and scaled to meet your single-site or global presence. We also make your job easier by automating as much of the process as possible, but never at the expense of personal service. Highly Organized, Efficient Workflows We believe simplicity is a high-value virtue that breeds greater efficiency, improved quality and increased speed. We know how to streamline work without cutting corners, making your life easier.

4 AFRICA AUSTRALIA BANGLADESH BRASIL CANADA CHINA CZECH REPUBLIC EGYPT FRANCE GERMANY INDIA INDONESIA IRELAND ITALY JAPAN LEBANON MEXICO NEW ZEALAND POLAND RUSSIA SOUTH KOREA SPAIN SWEDEN TAIWAN THAILAND TUNISIE TURKEY UNITED KINGDOM UNITED STATES Global Reach. Local Expertise. The SAI Global business is driven by the most prominent needs among organizations today: risk management solutions. This includes two key components for our clients - supporting our clients' needs to confirm with regulations, standards and legislation in all their locations, and the operational need for organizations to improve business processes, corporate culture and mitigate risk overall. Because we are a global company, we can meet these needs for any client, those operating within one country s borders and in one language or those operating across borders and in many languages. SAI Global is not only a technically astute service provider with highly skilled industry experts, but a company that understands the global markets and is able to provide a comprehensive suite of services to customers with varied needs and a global footprint. We stay in tune with all emerging standards allowing our clients to focus on their business and products. SAI Global currently provides risk management solutions, including training, auditing and certification services, in over 120 countries with offices on six continents.

5 = SAI Global Offices

6 GFSI FOOD SAFETY PROGRAMS SAI Global - The GFSI expertise you need for your Food Safety Certification Program SQF BRC FSSC GAA BAP GLOBALG.A.P. Today s consumers and retailers are acutely aware of potential health hazards in their food, and governments all over the world continue to respond with new laws and regulations mandating higher standards for every stage of the farm-to-table journey. While this is good news for consumers, it presents considerable confusion and complication for those in the food business who must somehow navigate the differing paths to compliance in the locales they serve. Following best practices for preparing and storing food is a good first step. However, for operations of regional, national, global scale, or with global aspirations, developing and adopting a GFSI benchmarked Food Safety Certification Program is critical to establishing and maintaining access to global food markets while adequately managing the risks and liabilities inherent with the food and beverage business. Our highly skilled audit teams know not only how to evaluate your business processes against GFSI food safety standards, but also how regulation adherence, best practices, and your unique brand standards can work together to achieve GFSI compliance and reduce risk while improving the efficiency, economy, quality and profitability of your operations. For more info visit

7 The two biggest reasons to become certified to a GFSI benchmarked standard: Market Opportunities A fully GFSI-compliant operation and supply chain opens up global market opportunities as many retailers require it. Cost savings GFSI certification eliminates the cost burden of undergoing multiple individual audits, and more retailers every day are accepting certified GFSIbenchmarked standards as sufficient proof of a food safety system.

8 GFSI FOOD SAFETY PROGRAMS SAI Global offers a full suite of training, auditing and certification services for these GFSI benchmarked standards: SQF One of the world s leading food safety and quality management systems, SQF is designed to meet the needs of retailers and suppliers worldwide. It provides independent certification that a supplier s food safety and quality management system complies with international and domestic food safety regulations. SQF comes in three levels. Level two and level three certifications are GFSI benchmarked. BRC BRC is the world s first GFSI-recognized standard and continues to be one of the best choices for retailers worldwide looking for a high level of food safety assurance from food suppliers. BRC has been extensively revised in consultation with senior representatives from major retailers and food service companies, ensuring that it continues to meet the requirements of manufacturers and retailers. FSSC FSSC is a food safety certification scheme designed for use by a wide range of organizations. From food processors and manufacturers to food packaging material manufacturing, the scheme incorporates HACCP principles, implementation plans and prerequisite programs, and creates an effective framework for food safety management, total supply chain management, and control of food safety hazards. The scheme is based on the integration of ISO Food Safety Management Systems scheme, ISO/TS and (PAS) 223 FSSC requirements.

9 Global Aquaculture Alliance BAP Standards The Best Aquaculture Practices (BAP) standards address environmental and social responsibility, animal welfare, food safety and traceability in a voluntary certification program for aquaculture facilities. The BAP program outlines standards for each type of facility, from hatchery and feed mill to farm and processing plant. The recent addition of new multi-species farm standards for finfish and crustacean production opens up the program to a number of new species that include but are not limited to seabass, sea bream, cobia, seriola, trout, grouper, barramundi, perch, carp, flounder, turbot, striped bass, crabs, freshwater prawns and crawfish. GLOBALG.A.P. This standard was introduced by FoodPLUS GmbH, derivative of GLOBALG.A.P., to raise standards in the production of fresh fruit and vegetables. Certification ensures a level playing field in terms of food safety and quality and proves that growers are prepared to constantly improve systems to raise standards. The standard is primarily designed to reassure consumers about how food is produced on the farm by minimizing detrimental environmental impacts of farming operations, reducing the use of chemical inputs and ensuring a responsible approach to worker health and safety as well as animal welfare. GLOBALG.A.P. is a pre-farmgate standard, which means that the certificate covers the process of the certified product from farm inputs like feed or seedlings and all the farming activities until the product leaves the farm.

10 SAI GLOBAL'S FOOD SAFETY PROGRAMS Whether you are in food production, storage, packaging or preparation, a comprehensive food safety program is critical to the success of your business SAI Global helps you create a consistent food safety program, incorporating all of the latest government mandated regulations, customer programs, and voluntary and industry schemes. Good Manufacturing Practices (GMP) While food safety programs are the hallmark of modern food manufacturers, high quality is the essential ingredient to ensure success with the consumer. Reliable food manufacturing systems with a disciplined and knowledgeable work force that fully understand both food safety and consistent quality are necessary to compete in today s market. HACCP A HACCP program helps assure regulating authorities and customers that you are taking every reasonable precaution to ensure food safety. It also helps you reduce contamination-related food losses and improve the design of new food products. This program can be implemented for control of physical, biological, and chemical risks throughout your operations. The plan helps assure regulating authorities and customers that you are taking every reasonable precaution to ensure food safety. It also helps you reduce contamination-related food losses and improve the design of new food products. Animal Welfare Audits Ensuring the health and humane treatment of animals you process has never been more important than it is today. Healthy, well-cared for animals result in a better quality product, meet critical vendor and supplier agreement standards, and demonstrate sensitivity to savvy consumers. Our PAACO-certified professional auditing team has years of expertise in performing Animal Welfare audits, providing you with the objectivity and discretion needed when assessing this delicate topic. Animal welfare is a sensitive topic for consumers, and they're using their dollars to drive purchasing decisions made by restaurants, food service operations, and grocery stores. With SAI Global's Animal Welfare audits, you can verify that your quality standards for the health and humane treatment of animals meet industry and consumer expectations.

11 GMA-SAFE GMA-SAFE Assessments describe the performance of a facility s key Quality Systems, measuring them against internal policies and procedures, and the GMA-SAFE checklist. GMA-SAFE Assessment categories include: Management Responsibility, Fundamentals (Prerequisites, GMPs), Food Safety and HACCP Systems, Manufacturing Quality Systems, and Regulatory Consideration. Retailer Addenda SAI Global undertakes audits of manufacturers and service providers that supply to major franchise outlets/brands as well as leading retailer s own branded products. The standards used for inspection are proprietary, but based on current industry standards incorporating any specific quality, food safety and regulatory requirements specified by the retailer/brand owner. These audits provide an independent assessment to the brand owner's requirements and contribute to the due diligence process. These audits are typically required by the brand owner for a company to trade / supply their goods in the outlet. Special Claims Audits Antibiotic Free Gluten Free Storage & Distribution BRC Storage & Distribution Good Distribution Practices (GDP) GMA-SAFE (Warehouse/Distribution)

12 PACKAGING Your comprehensive resource for ensuring your packaging practices meet customer and industry quality expectations IFS PACsecure BRC/IOP Packaging SQF FSSC GMA-SAFE FSC SFI PEFC Food packaging standards are in a heightened state of change around the globe. Clients and regulators are demanding higher levels of quality, more sustainable materials and practices as well as formal environmental and risk assessments. And that s just for starters. Whether you are a food or beverage company, packaging house, retailer or packaging materials producer, SAI Global offers the specialized expertise you need to audit, certify and train your organization to the packaging, quality and risk-management standards needed to achieve your business goals. We are deeply committed to helping our clients understand their certification options and guiding them through the certification process every step of the way. Our goal is to match you with the schemes that offer you the most benefit in the context of your business goals. PACKAGING STANDARDS: IFS PACsecure Enables packaging manufacturers to certify that primary and secondary materials used in the packaging process are safe for the food industry. This standard covers flexible and rigid plastics, paper, metal and glass and is GFSI benchmarked. BRC/IOP Packaging Helps packaging manufacturers and converters adopt good manufacturing practices and quality management systems. This standard recognizes two levels of hygiene risk one for food packaging (GFSI benchmarked) and another for non-food packaging. For more info visit

13 STANDARDS THAT INCLUDE A PACKAGING COMPONENT/SCOPE: OTHER STANDARDS THAT ARE APPLICABLE TO PACKAGING: SQF Applicable to all stages of the food packaging supply chain, this standard provides a comprehensive solution for oversight of supply chain food packaging safety and quality assurance. SQF is widely recognized in the United States and across the Americas and is GFSI benchmarked. FSSC Developed to meet the needs of a global supply chain, FSSC delivers a GFSI-benchmarked certification scheme that incorporates ISO standards and prequisite programs for the certification of food safety management systems in the manufacture and provision of food packaging. CoC - Chain of Custody (Pulp & Paper) FSC SFI PEFC As the consumers continue to drive demand for packaging made from certified forest products, Chain of Custody standards verify that forest products originating from a Defined Forest Area (DFA) are tracked and verified through all phases of ownership, transportation and transformation. GMA-SAFE This program provides a comprehensive, non-scored narrative of a facility s activities regarding food protection, quality assurance and food defense. It covers six industry-specific assessments for food protection, primary packaging, aseptic, warehouse/distribution, spice and dairy, and a shorter but thorough SAFE Express Assessment.

14 SUPPLY CHAIN Ensure the integrity of your supply chain with SAI Global s Supplier Compliance Management Solutions Supplier Compliance Management Supplier Audit Programs Mobile Audit Platform SAIGOL TM If your supply chain does not comply with the quality standards your customers expect, the integrity and effectiveness of your entire quality program is in question. Are you willing to risk the credibility of your brand, alienate customers or open your organization up to costly legal repercussions? SAI Global s Supplier Compliance Management Solutions provide the assurance you need to prevent such a situation from ever developing. With more than 1,500 auditors and 40,000 registrations worldwide, we are the global leader in supplier compliance management solutions for the agri-food industry. Our expert knowledge in standards and accreditation together with SAIGOL, our web-based supplier compliance management platform, empowers you to confidently ensure the integrity of your supply chain quality. We will work closely with you to gain a full understanding of your business and then draw on our vast global resources and expertise to tailor the right supply chain management solutions to fit your organization s goals. Our Supplier Compliance Management solutions help you: Improve/ensure transparency of supply chain compliance performance Reduce costs of data management and approvals processes for suppliers and products Enhance risk management across your considerable exposure with suppliers Safeguard the integrity of your brand For more info visit:

15 Supplier Audit Programs protect your brand and encourage consumer satisfaction The retail and food manufacturing sectors are increasingly integrating and working more closely with their supply chains. The need for improved supply chain management is critical in ensuring that products and services are provided at the right price, quality and standard. SAI Global has several years experience and knowledge gained from working in the Vendor Compliance sector with a number of global players. Within the assurance division there are a number of multilingual, technically competent teams who specialize in detailed technical reviews of customer specific information. This can include data such as technical assessment documentation, self-assessment questionnaire and audit report reviews as well as verification of product claims, and specification approval. In addition, regional certification teams review and manage all certification processes for third party systems (GFSI) and many other programs, ensuring adherence to the stringent protocols these numerous standards have. As a market leader in audit and inspection services, SAI Global provides customized solutions based on individual businesses specific requirements. Clients can determine the frequency and the type of audits/inspections from thirty minute spot checks, to full compliance audits encompassing food safety and hygiene, fire safety, health and safety, price integrity, trading standards, contractor compliance, legal standards and more. Through the expertise of our staff and a web based global software platform (SAIGOL TM SAI Global Online), SAI Global has helped many customers achieve continual improvement within their vendor approval management systems to maximize visibility within their vendor chain and ensure full traceability as well as a robust due diligence defense to show enforcement authorities and/or government departments.

16 MOBILE AUDIT PLATFORM & SAIGOL Configurable Mobile Auditing Solutions for the Retail Agri-Food Sector - Mobile Audit Platform and SAIGOL Production Plant Production Plant meat grinder meat grinder not cleaned The basis of our auditing solutions in the retail agri-food sector is the diligence applied in getting to know our clients businesses. This extends from understanding our clients customers and the broad factors impacting the market, right through to a detailed understanding of the practicalities of field based auditing in large networks. Translating this understanding into a solution allows us to deliver audits efficiently and effectively for clients, providing real time analytics. Mobile Audit Platform Understanding our clients businesses is only a first step. Our specialist teams work with clients to develop audit definitions, policies or standards, as well as workflows that configure these into the system. Used as a stand alone or in conjunction with SAIGOL TM, the Mobile Audit Platform can then be used as a vehicle to: Increase transparency of network compliance performance Reduce costs associated with managing audit data and remedial actions for sites Enhance risk management across a wide spectrum of risk exposure in retail agri-food environments Add brand protection provided through a strong, robust, preventative management system Enable field based completion of tasks including audits, remedial action, updating contact details with a light, tough, easy to use and view mobile device Take photographic evidence on the same device and link these images to the relevant parts of the audit protocol Review audit findings onsite at the completion of the audit without having to wait for office-based completion of audit reports

17 SAIGOL Platform SAI Global OnLine, or SAIGOL, is a web-based, interactive platform that is specifically designed for managed audit programs and supplier compliance management. SAIGOL provides the necessary platform application basics to enable us to deliver a range of managed solutions including but not limited to: Customer specific technical supplier assessments Product and Ingredient Traceability Product claim verification Menu approvals Nutritional content management Ingredient approvals Label management Technology Integration SAIGOL can be combined with our Mobile Audit Platform for a fully integrated compliance and audit solution across the client s supplier base and their own network of sites (retail, manufacturing, distribution, HQ). SAIGOL Platform Features Include: Our proprietary supply chain and audit management modules An active database of suppliers or sites that records and manages statuses together with policies and procedures specific to the organization Data that is populated in real time by synchronizing information data sources, including tablet devices and online forms that interface directly with the database Approval processes that are self-managed through automated reminder notifications and alert reporting that enable technical resources to be used at optimum efficiency Supply chain compliance management processes that are stored and administered through one centralized tool Executive dashboards enable full visibility and instant reporting on data stored in the system Event management and tracking systems with KPI reports adapted to clients' specific requirements Configurable workflows that enable the client to choose escalation pathways and remedial action specific to their needs

18 TRAINING Food safety training solutions from one of the world s foremost authorities With an offering of more than two dozen courses, SAI Global is one of the world s leading providers of food safety training. Each year, over 12,000 people partner with us to learn the latest food safety information and best practices designed to enhance your systems while maximizing your investments into your business. As one of the world s leading authorities on food safety management standards, certification and auditing, you can rely on the expertise we present through a wide range of innovative learning approaches and tool-based educational methodologies. We offer flexible options for both individuals and organizations to build the kind of awareness, knowledge, and skills you need, including public training courses, private training at your place of business, or e-learning opportunities. Visit for our full list of course offerings. On-site training bring an expert to you! On-site training is the perfect fit for groups of 5 or more. Our world class trainers come to your preferred location to provide custom, inperson instruction to your employees. Our trainers have the expertise to understand your business; applying practical experience to help your organization implement effective management systems and improve overall business performance. On-line training SAI Global has just launched some new and improved e-learning courses. An updated e-learning platform provides you access to online training courses that you can complete on your own schedule. It's easier and more convenient than ever! Visit to learn more. SAI Global trainers improving your business is our business SAI Global s training facilitators are auditors, business improvement specialists, consultants and industry experts who are uniquely qualified to understand business needs within your organization and apply their practical experience in the learning setting. Many also have combined experience with regulatory requirements, standards development and overall process improvement techniques. The incredible depth of knowledge and skills on our team can help you develop, implement and maintain effective management systems, and improve your overall business performance.

19 Building Trust in a Complex World

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