Release Notes. Release Notes Information. Release Information. Release Date: 22nd September, 2011

Transcription

1 Release Notes Release Date: 22nd September, 2011 Release Notes Information Released Firmware Versions: Home Appliance NG11EH SOHO Appliance B NG11EO Applicable Versions: Home Appliance NG11EH SOHO Appliance NG11EO Release Information Release Type: General Availability Download Link: Document version 10-22/09/2011 1

2 Contents Release Notes Information 1 Release Information 1 Introduction 3 Features 3 Enhancements 4 Bugs Solved 6 General Information 7 Document version 10-22/09/2011 2

3 Introduction This document contains the release notes for Cyberoam NetGenie Home ( NG11EH) and SOHO (200041B NG11EO) appliances This release mainly includes features and enhancements to improve quality, reliability, and performance Features 1 Diagnostics NetGenie introduces diagnostic tools to check health of the appliance Diagnostic tools can be used to identify appliance related problems and aid the administrator to take corrective action The diagnostic tools are: Ping Used to Ensure if the host computer is reachable or not Check the time lag for the round trip for the message Get the IP address of a domain name Check for packet loss Traceroute Use Traceroute to Display the route (path) and measure the transit delays / loss of packets across an Internet Protocol (IP) network Name Lookup Use to query the Domain Name Service for information about domain names and IP addresses To use NetGenie diagnostic tools go to Network Settings Diagnostics page 2 HTTPS based Parental Control From this version onwards, NetGenie supports HTTPS based parental control So it can provide access control for all HTTPS based sites To apply HTTPS based parental controls the administrator needs to enable HTTPS Scanning from Security Status section of System Overview page 3 Safe Search Enforcement NetGenie incorporates Safe Search Enforcement for yahoo, google, bing, youtube, metacafe and altavista Safe search enforcement is used to block objectionable content to appear in search results The administrator needs to enable Apply Safe Search from Websites Categories List on Family Protection/Internet Control page to enforce safe search Document version 10-22/09/2011 3

4 4 Internet Usage Meter NetGenie introduces an Internet Usage meter which keeps track of total Internet usage (data transfer) and intimates the users when Internet usage reaches close to the maximum allowed limit When the amount of data transfer reaches to 90% of allowed limit NetGenie intimates the user(s) to take the necessary action and once it reaches to 100% NetGenie displays an Internet access denied message and asks the user to login as NetGenie administrator After providing administrator credentials the user is allowed to access Internet based on ISP s policies The administrator has to specify the limit for data transfer (download / download + upload) and billing date from Network Settings > Internet Usage Meter page 5 VPN Pass through IPSec, L2TP, PPTP NetGenie supports VPN pass through for IPSec, L2TP and PPTP which means now NetGenie allows the VPN traffic that is initiated from VPN client to pass through to Internet and then reach the remote VPN gateway Enable VPN pass through from Network Settings VPN Passthrough page 6 Push Button WPS Support NetGenie supports push button WPS to ensure easy and secure wireless network Now the user just needs to push WPS button provided on NetGenie appliance to get safe surfing experience Enhancements 1 User based Controls Internet Access Schedule NetGenie supports user based Internet access schedules ie now the administrator can configure the time interval when the user is allowed/denied to login and surf Internet Go to Family Protection/ Internet Controls page and click Set Time Controls link to configure time based Internet access for the specific user Disable/Enable Family Protection/Internet Control The administrator can enable or disable Family Protection/Internet Control for a specific user, based on role and requirement of the user Click OFF against Family Protection/ Internet Controls to disable the feature and ON to enable the feature Access to Uncategorized Websites The administrator can allow or deny access to uncategorized Websites based on the user The administrator needs to enable or disable Allow Uncategorized websites option provided on Website Categories List Document version 10-22/09/2011 4

5 2 Website Categorization Feedback NetGenie provides an option to submit suggestion/feedback regarding categorization of the Websites This option is available on Family Protection Search Category and Internet Controls Search Category page in Home and SOHO appliances respectively Submit feedback link is also provided on any blocked URL notification page 3 Firmware Update Notification NetGenie notifies the administrator regarding availability of new firmware at the time of login Administrator can choose either to upgrade the firmware or skip the notification popup If the administrator skips it then NetGenie keeps notifying the administrator till either the upgrade is done or Check for firmware upgrades upon Login option is disabled To stop receiving automatic firmware upgrade notifications go to System Firmware Upgrade and disable Check for firmware upgrades upon Login option 4 Improved Log Display The log display style for Web Activity logs is changed Logs of all the Web activities with same source are grouped on the basis of domain/url The administrator can expand and collapse the date to view all the Web activities Go to Logs and Reports Web Activity to view the web activity logs 5 Malware Alerts From this version onwards, user Internet surfing displays malware alerts When the user clicks the alert notification, a summary containing top 5 alerts with date, username, source IP and malware information is displayed This notification informs the user(s) regarding prevalent threats in the network 6 Multilingual Admin User Interface Support Now NetGenie Admin User Interface can be viewed in multiple languages Given below is the list of supported languages other than English: French Spanish Portuguese Italian Please note that every Firmware supports one more language other than English, so users are suggested to download the firmware as per their language preferences Document version 10-22/09/2011 5

6 7 Splash Page When the user starts surfing Internet through NetGenie, a splash screen is displayed This introductory splash screen gives an overview of NetGenie features along with multiple options The user can Click 'Learn more about NetGenie's Security' button to read detailed information regarding security features offered by NetGenie Click 'Continue Surfing' to skip this page Click 'Learn Why NetGenie' to know benefits of NetGenie over other available products Click 'Customer Portal' to access customer portal of NetGenie Customer portal allows the user to register the appliance in order to avail support Click 'Administrator Login' button to access NetGenie appliance Click check-box against 'Do not show this page again to avoid this page at every DHCP IP lease This splash screen is not displayed if any user is created in NetGenie any device is whitelisted by NetGenie the user surfs Internet using any mobile device or smart device like apple TV, Xbox etc 8 VPN ON/OFF Button (For SOHO only) NetGenie introduces VPN ON/OFF button on IPsec VPN configuration page which helps administrator to connect or disconnect the VPN tunnel Go to Network Settings VPN IPSec and click the button given in Connection column of VPN configuration section to connect or disconnect the created IPSec VPN tunnel Bugs Solved Bug ID NG-453 Description NetGenie does not block VoIP SIP and H323 application access Bug ID NG-335 Description Time based application access does not work Bug ID NG-385 Description It is not possible to configure wireless security, with security mode WEP Bug ID NG-374 Description Signature version number does not change when manually uploaded from the machine Document version 10-22/09/2011 6

7 General Information Technical Assistance If you have problems with your system, contact customer support at Please have the following information available prior to contacting support This helps to ensure that our support staff can best assist you in resolving problems: Appliance Serial number Firmware version Description of the problem, including the situation where the problem occurs and its impact on your operation Detailed steps on the methods you have used to reproduce the problem Document version 10-22/09/2011 7

8 Important Notice Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of any kind, expressed or implied Users must take full responsibility for their application of any products Elitecore assumes no responsibility for any errors that may appear in this document Elitecore reserves the right, without notice to make changes in product design or specifications Information is subject to change without notice USER S LICENSE The Appliance described in this document is furnished under the terms of Elitecore s End User license agreement Please read these terms and conditions carefully before using the Appliance By using this Appliance, you agree to be bound by the terms and conditions of this license If you do not agree with the terms of this license, promptly return the unused Appliance and manual (with proof of payment) to the place of purchase for a full refund LIMITED WARRANTY Elitecore provides this limited warranty for its product only to the person or entity that originally purchased the Product from: Elitecore or its authorized reseller or distributor The warranty of NetGenie Appliance as well as Adapter starts on the date of purchase and shall be valid for a period of 12 (twelve) months in case of the NetGenie Appliance and for a period of 3 (three) months in case of the Adapter thereafter All warranty claims must be submitted before the expiration of the warranty term, ie 12 (twelve) months in case of NetGenie Appliance and 3 (three) months in case of Adapter from date of purchase of the Product Elitecore's sole obligation shall be to repair or replace the defective Product or any part thereof at no charge to the original owner This obligation is exclusive of transport fees, labor or installation costs, and any other cost which are not directly associated to the Product Such repair or replacement will be rendered by Elitecore at an authorized Elitecore service facility The replacement of the Product or any part thereof need not be new or of an identical make, model, or part; Elitecore may, at its sole discretion, replace the defective Product or any part thereof with any reconditioned Product that Elitecore reasonably determines is substantially equivalent (or superior) in all material respects to the defective Product or any part thereof If a material defect is incapable of correction, or if Elitecore determines in its sole discretion, that it is not practical to repair or replace the defective Product, the price paid by the original purchaser for the defective Product will be refunded by Elitecore upon return to Elitecore of the defective Product In such case, the license granted herein in respect of any Software for which a refund is given shall be terminated automatically The Product or any part thereof that is replaced by Elitecore, or for which the purchase price is refunded, shall become the property of Elitecore upon replacement or refund DISCLAIMER OF WARRANTY EXCEPT FOR THE LIMITED WARRANTY SPECIFIED IN SECTION ABOVE, THE PRODUCT IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT The above warranty does not apply if the Software, Product or any other equipment upon which the Software is authorized to be used (a) has been altered, except by Elitecore or its authorized representative, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Elitecore, (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident; or (d) is licensed, for beta, evaluation, testing or demonstration purposes for which Elitecore does not charge a purchase price or license fee CORPORATE HEADQUARTERS Elitecore Technologies Ltd 904 Silicon Tower, Off CG Road, Ahmedabad , INDIA Phone: Fax: Web site: wwwelitecorecom, wwwcyberoamcom, Document version 10-22/09/2011 8