System Center Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

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1 Technical Report System Center Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent Chris Lionetti, NetApp November2011 TR-3874 BEST PRACTICES AND PRESCRIPTIVE GUIDANCE FOR INCORPORATING NETAPP SMI-S AGENT INTO A HYPER-V AND VMM 2012 ENVIRONMENT In VMM 2012, you can discover, classify and provision remote storage on supported storage controllers (arrays) through the VMM console. VMM fully automates the assignment of storage to a Hyper-V host or Hyper-V host cluster, and tracks the storage that is managed by VMM. To enable the new storage features, VMM 2012 uses the new Microsoft Storage Management Service to communicate with external controllerss through an SMI-S (Storage Management Initiative Specification) agent. The Storage Management Service is installed by default during the installation of VMM You must install a supported SMI-S agent on an available server, and then connect the agent to VMM 2012 management.

2 TABLE OF CONTENTS 1 OVERVIEW COMPONENTS AND TERMINOLOGY ARCHITECTURAL CONSIDERATION SETUP AND CONFIGURATION ENVIRONMENT PRE-REQUISITES SETUP AND CONFIGURATION OF SMI-S AGENT POPULATING THE SMI-S AGENT WITH NETAPP TARGETS TO MANAGE SETUP AND CONFIGURATION OF VMM INSTALLING OF NETAPP POWERSHELL MODULE EXERCISING FUNCTIONALITY DISCOVERY CLASSIFICATION ALLOCATION PROVISIONING EXERCISING SCENARIOS RAPID PROVISIONING CONFIGURATION CHEAT SHEET TROUBLESHOOTING System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

3 1 OVERVIEW This document makes the assumption that you are familiar with the published Microsoft System Center Virtual Machine Manager (VMM) 2012 Documentation. This document is intended to specifically address anything outside of the scope of the official Microsoft documentation as it relates to NetApp Storage. As such you will find the standard procedure for adding a Service Template or the standard procedure for adding Hyper-V hosts outlined very clearly in the official Microsoft documentation. This document focuses instead on aspects such as setting up the NetApp Data ONTAP SMI-S Agent, and setting up the agent to discover Aggregates. This SMI-S integration is designed to allow end-to-end discovery of logical and physical objects and the associations between them, add storage capacity to hosts and clusters, and rapid provisioning of VMs using the SAN. The SMI-S interface can also be used to allow simple tasks to be accomplished via VMM to create and deploy new storage to individual hosts or clusters. The SMI-S integration does not however prevent the use of NetApp SnapDrive, NetApp System Manager, or PowerShell scripts from also creating or provisioning LUNs either new or from Snapshots. If other tools are used, the Data ONTAP SMI-S Agent will over time catch up with the newly deployed assets. 3 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

4 2 COMPONENTS AND TERMINOLOGY STORAGE RELATED COMPONENTS A plex is a set of member drives to a RAID set and commonly consists of a set of data drives and a pair of Parity Drives. A plex also has defined a maximum size which is also called the RAID Group Size. A plex of 6 drives might have a RAID Group size of 14 drives which means that the plex may grow (by adding more drives) to a maximum of 14 drives. NetApp uses RAID-DP which is a custom implementation of RAID-6 on WAFL (Write Anywhere File Layout). An Aggregate is a collection of one or more plex that are grouped together for both performance and capacity. The plex that make up a RAID group do not have to be the same size, but they must all have the same RAID group size defined. An Aggregate can be grown by either expanding member plex within it, or by adding an additional plex to the Aggregate. Aggregates are the building blocks that all Volumes live on. Both the expansion of a plex to add disk drives and the expansion of an aggregate can be done without data access interruption. A volume is the basic unit of storage and provides a conceptual container for a set of logically related directories, files, and LUNs. All management type operations and policies such as Snapshots, Thin Provisioning, De-Duplication are defined on the Volume level. A LUN is a virtual representation of a SCSI disk as it is presented to a host. A LUN can be mapped (exposed) to a specific server or set of servers and behaves according to the SCSI Spec. When a LUN is presented to a host it will show up in Disk Manager as a Physical Disk, or a WINDISK. System Manager is the NetApp Controller Management software which can be run on any Windows Host. It is available for download on the site. Data ONTAP is the Controller software that constitutes a NetApp Controller and all of its functions. The Data ONTAP software runs in a Highly Available (HA) mode by allowing upgrades to single controllers at a time with automated failover and failback to enable continuous operation. SnapDrive is the Host based Management tool that allows for management of the Data ONTAP controller from each host in the environment. A host can manipulate hosts and LUNs, that is to say it can create Snapshots and LUNs; similarly SnapDrive can disconnect a host from a LUN. Since SnapDrive is both Window Failover Cluster and CSV (Cluster Shared Volume) aware, these operations will bring the LUN online to all members of a Cluster, either as standard Cluster LUNs or CSVs as directed. SnapDrive is launched and run from the Microsoft Server Manager MMC (Microsoft Management Console) built into Windows Server 2008 R2. NetApp Multipath DSM is a loadable module that extends the capabilities of the default Microsoft Multipath IO function (MPIO) offered in Windows Server 2008 R2. The DSM software modifies default failover behavior to enhance functionality and improve failover speeds on both Fibre Channel and iscsi connections. A pre-requisite to the Data ONTAP DSM for windows would be the NetApp Windows Host Utility Kit (WHUK) which optimizes driver settings for FC and iscsi adaptors. Both of these products can be downloaded from the Now.Netapp.com site. The NetApp Data ONTAP SMI-S Agent is an application that runs on a Windows or Linux based Operating System that allows SMI-S commands and queries to be interpreted and run against a target device. This single SMI-S server is scalable to support many NetApp Storage Controllers and will support multiple requestors. 4 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

5 3 ARCHITECTURAL CONSIDERATION Due to the way that VMM and SMI-S identify Storage resources, care should be taken to make sure that your Storage Aggregate names are fully descriptive as opposed to the default aggregate names. As an example, a default name for an Aggregate on a Storage Controller might be aggr1, whereas the recommended name for that aggregate would be ControllerName_aggr1_15KSAS. This allows less chance for error when choosing aggregates and less chance for error when depositing those aggregates into resource pools. The reason for this is that some VMM screens require you to select a source Aggregate without telling you from which controller it is being selected. Also consider that Snapshot copies and Sub-LUN Clones can exist between LUNs, but not across NetApp Volumes, and that De-Duplication is performed within a single NetApp Volume. When creating a set of VMs that are highly clone-able or de-duplicate-able, keep those VMs within not just a single pool, but within a single NetApp Volume to maximize space savings. For such environments FlexCache Modules can deliver a great boost in performance because of their extended read cache. See NetApp Technical reference TR-3832 for more specifics of the advantages of FlexCache. 5 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

6 4 SETUP AND CONFIGURATION A number of assumptions are made that your environment has been setup according to best practices such as those laid out in NetApp Technical Report 3702 (TR-3702). This best practice guide lays out the steps and hardware needed to enable reliable Windows Failover Clustering. 4.1 ENVIRONMENT PRE-REQUISITES It is assumed that you have the following services installed and operational on your site AD/DNS infrastructure with administrator credentials An active NOW.NetApp.com account Appropriate licenses for the Protocol(s) (iscsi, FC, FCoE) you will be using on the NetApp Controllers The NetApp Controllers must be running Data ONTAP 7.3 or newer in 7-Mode (not cluster-mode) The setup of the controllers should follow published best practices WINDOWS FAILOVER CLUSTERS It is expected that by following the guidance in TR-3702 your Windows Failover Cluster should be able to pass the Microsoft Windows Failover Cluster Validation process cleanly. Do not continue with this guide unless your Windows Failover Cluster environment is healthy and operational. This should include support for Quorum disk as well as enabling CSVs. 4.2 SETUP AND CONFIGURATION OF NETAPP DATA ONTAP SMI-S AGENT AGENT The NetApp Data ONTAP SMI-S Agent 4.0 can be downloaded directly from the NOW.NetApp.com website. Select Downloads, then Software. From the list choose Data ONTAP SMI-S Agent and select the Windows OS and GO. Once you have accepted the license terms you will find the system requirements for the SMI-S Agent software as well as link to the Data ONTAP SMI-S Agent Installation and Configuration Guide (ICG). The SMI-S agent can easily be run within a Virtual Machine as only IP Connectivity to the VMM server and NetApp Storage Controllers is needed. Once the SMI-S agent has been installed and tested against a target device you will want to save credentials on the SMI-S server for possibly a set or farm of NetApp controllers. 4.3 POPULATING THE SMI-S AGENT WITH NETAPP TARGETS TO MANAGE The following command is used to open the communication path between the Storage Controller and the SMI-S Agent. This command can be run from the command window that can be found by selecting the Start menu, then the Data ONTAP SMI-S Agent folder, then select Data ONTAP SMI-S Agent. Once inside the command window the command to connect to a controller is as follows. SMIS %user1% %password1% add %array% %user2% %password2% The following lists the parameters that need to be used to populate the above command. Variable Name %user1% & %password1% %password1% %array% Variable Usage Local Domain Account name and password Password for %user1% IP Address or resolvable FQDN of a NetApp Controller 6 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

7 Variable Name Variable Usage %user2% & %password2% Account that is authorized on the NetApp Controller If you want to use an account other than that used to install the agent you will need to use the following command to add that user to the SMI-S agent CimUser a u %user1% -w %password1% Upon success you will receive confirmation of the method used to connect such as a protocol or a port as opposed to a failure message. The success message will look like this. Returned Path ONTAP_FilerData.hostname ,port=80 A failure message will look like this. CIM_ERR_FAILED: Cant connect to host (err=10060). With storage Once you have connected to the controller you can verify both HTTP and HTTPS connectivity by using a command to retrieve data. SMIS %user1% %password1% disks t https This should return the SMI-S data for those disks. If you want to test this using http instead of https, simply replace http in the above command. 4.4 SETUP AND CONFIGURATION OF VMM 2012 Setup and install VMM per Microsoft s published best practices. Once the installation of VMM are complete this document will guide you to getting the VMM instance to communicate with the SMI-S agent. Your individual standalone Hyper-V servers as well as your Windows Failover Cluster Hyper-V servers can be added to the VMM 2012 environment at this point. To connect the SMI-S agent to the VMM Instance you will need to complete the following steps. Choose Fabric Resources, and then from the left pane open the Storage item. Under Storage you will find Providers which if right-clicked will give you the option to Add a Storage Device. Alternately, you can click on the Add Resources icon on the main taskbar on the top, select Storage Device from the list of resources. Once the Add Storage Device Wizard window pops up you will need to enter the IP Address of the server running the SMI-S Agent as well as the port. The SMI-S Agent port can be discovered by issuing the following command from the SMI-S Agent window: SMIS Config Show In the output of this command, look for the line which refers to the httpsport and its current value. An example of the machine name and port that will be used in the Add Storage Device Wizard will look like this. SMISAgent.sea-tm.netapp.com:5989 In the window for adding a RunAs account, either select an account that already has local administrative privileges on the SMI-S Agent server or create a new account and add those privileges. As the VMM engine discovers the SMI-S Agent s list of controllers and the subsequent list of Storage Aggregates you will be asked to define a set of Service Levels. If as an example you have two large Aggregate pools of SATA Drives, you might want to classify them as a Bronze Level of Service Pool. A set of 15,000 RPM high speed SAS drives however might be a Gold Level Service pool and 10,000 RPM SAS drives might constitute a Silver Level service pool. 7 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

8 4.5 INSTALLING OF NETAPP POWERSHELL MODULE It is highly recommended to install the NetApp Data ONTAP PowerShell Toolkit both on the SMI-S Agent server for troubleshooting purposes as well as the VMM 2012 machine for commands or maintenance tasks that are not built into VMM. You will find the PowerShell Toolkit (Minimum version 1.5) from the Now.Netapp.com site by choosing join our communities and then choosing developer tools, then PowerShell Toolkit. This toolkit should be downloaded to the default location for PowerShell modules which is likely the following: C:\windows\system32\windowspowershell\v1.0\modules Under this directory you should extract the ZIP file. This will create a DataOntap directory. To test the installation from a PowerShell prompt type: Import-module Dataontap If the module imports properly you should be able to use the following command to open a communications channel to the controller. Connect-NAController %ip% -credential %user1% Type in the password once the popup appears. 5 EXERCISING FUNCTIONALITY You will find that once your Windows Failover Clusters and your Storage Controllers have been discovered and added to the VMM 2012 console you should be able to integrate information about any existing VMs or Storage Pools. 5.1 DISCOVERY To add new Storage Controllers to your storage farm requires two steps. The first step is to add credentials to the SMI-S Agent server to allow it to open a communication channel with the controller. The second step involves telling VMM that is should rescan the SMI-S Agent to allow it to expose those new controllers. ADDING CONTROLLER CREDENTIALS TO THE SMI-S AGENT The following command is used to open the communication path between the Storage Controller and the SMI-S Agent. This command can be run from the command window that can be found by selecting the Start menu, then the Data ONTAP SMI-S Agent folder, then select Data ONTAP SMI-S Agent. Once inside the command window the command to connect to a controller is as follows. SMIS %user1% %password1% add %array% %user2% %password2% The following lists the parameters that need to be used to populate the above command. Variable Name %user1% & %password1% %password1% %array% %user2% & %password2% Variable Usage Local Domain Account name and password Password for %user1% IP Address or resolvable FQDN to a NetApp Controller Account that is authorized on the NetApp Controller 8 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

9 Upon success you will receive confirmation of the method used to connect such as a protocol or a port as opposed to a failure message. The success message will look like this. Returned Path ONTAP_FilerData.hostname ,port=80 A failure message will look like this. CIM_ERR_FAILED: Cant connect to host (err=10060). With storage Once you have connected to the controller you can verify both HTTP and HTTPS connectivity by using a command to retrieve data. SMIS %user1% %password1% disks t https This should return the SMI-S data for those disks. If you want to test this using HTTP instead of HTTPS, simply replace http in the above command. ADDING CONTROLLER CREDENTIALS TO THE POWERSHELL TOOLKIT A number of commands and methods exist within the PowerShell toolkit to deploy Virtual Servers and VHDs that make its installation and use recommended. Once the PowerShell toolkit has been added to the VMM server, you can connect to the controller using the following command Connect-NAController %ipaddr% -credential %username% Once this command is entered a Challenge window will appear to authorize the PowerShell Toolkit with the appropriate password to the controller. You can also choose to allow the PowerShell Toolkit to store these authenticated sessions using the following command. Add-NACredential %ipaddr% -credential %username% Once a controller credential has been stored, you can connect using the Connect-NaController %ipaddr%% command without having to supply a credential option and without an authentication popup. This can be very useful for scripting operations. It is also possible to connect to many controllers at once and use the controller %ipaddr% at the end to specify the controller against which to run the current command. EXPOSING NEW SMI-S AGENT MANAGED CONTROLLERS TO VMM Choose Fabric Resources, and then from the left pane open the Storage item. Under Storage you will find Providers which if right-clicked will give you the option to Add a Storage Device. Alternatively, you can click on Add Resources Icon on the main taskbar on the top, select Storage Device from the list of resources. Once the Add Storage Device Wizard window pops up you will need to enter the IP Address of the server running the SMI-S Agent as well as the port. An example of the machine name and port that will be used in the Add Storage Device Wizard will look like this. SMISAGENT.sea-tm.netapp.com:5989 Select the newly added storage controller and select next to complete the operation. 5.2 CLASSIFICATION Classification of storage pools can be done along a number of different valid methods. The most commonly used method is to deploy your classifications based on the Drive Type and RPM such as the following: Bronze : 7200 SATA Silver : 10K RPM SAS 2.5 Gold: 15K RPM SAS 3.5 Platinum: SSD 9 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

10 While these Classification pools are commonly adopted, other methods to differentiate Aggregates do exist. These other methods might include the Class of controller that the storage is connected to since a mid-range controller may not be capable of driving load as efficiently as a high-end controller. Another possible classification type could be the size of the underlying aggregates as e.g. a 54 Drive Aggregate would have different performance and capacity considerations than a 10 drive set. Your classification pools could also be defined strictly along financial boundaries either by the cost of the underlying storage or storage asset owner. Consider creating a special pool to be used to monitor the Aggregates that won t be used for workloads. An example of this is to create a pool for Aggr0 which is commonly reserved for administrative use. A Special pool called _DontUse_ can be valuable since it will allow you to monitor space usage for things such as Event and Performance Logs. 5.3 ALLOCATION Once you have sets of Hosts and Storage Pools defined the next step is to allow access to specific pools by specific host groups. To allocate a Pool to a host group, choose Allocate Capacity from the top ribbon and select a Host Group, then click on Allocate Storage Pool You may select a single or many Pools of storage. 5.4 PROVISIONING THE LUN CREATION PROCESS To create a new LUN, select Storage from the left pane, then then right click on Classification and Pools and select Create New Logical Unit. At this point you can choose the source Aggregate and name your New LUN as well as give the new LUN a description and a size. In the Classification and Pools window you should see these new LUNs appear with the setting of Assigned defined as False meaning that they have yet to be mapped to a physical server Alternate Method to Create the LUN If more granular control is needed in the LUN Creation process you can use the PowerShell Toolkit command to create a LUN in the same method as the GUI. To create a NEW LUN, you will need to know the Array Name, the Volume that you want it to reside in, the name of the LUN, its Size, and if you want the LUN to be thin provisioned. Connect-naController %IPAddr% New-naLUN /vol/%volumename%/%lunname %size%gb type windows_2008 unreserved Once the command has run, you can use the refresh option for SMI-S to allow VMM 2012 to see and use the new LUN. Since this process may require a complex process of removing and reconnecting the SMIS agent, this method should only be used when absolutely needed such as when you need exact control over in which volume to create a LUN The Mapping Operation To make that LUN available to a server running Hyper-V you will need to right click on either the server name or the server host group and select properties. From the properties pop-up screen you can select storage and choose to Allocate LUN. This will allow you to select the LUN defined in the previous step and assign it to the Host or Host Group. Before hitting OK on this selection, be sure that you have issued the proper Zoning command to the switch(es) if using Fibre Channel or that you can establish a session if using iscsi. A LUN can be just as simply removed from a host by selecting that host, and right clicking to properties. Once the properties pop-up is available, select storage, choose the storage volume you wish to remove and select the remove button. 10 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

11 6 EXERCISING SCENARIOS 6.1 RAPID PROVISIONING Rapid Provisioning of VMs requires you to decide if you want to use the default Snapshot or Clone method built into VMM of if you want to issue commands via PowerShell for more granular control. In both methods, the VMM console can be used to expose those LUNs to the Hyper-V Cluster or standalone Hyper-V server. SNAPSHOT AND CLONE CONSIDERATIONS FOR VMS (GUI METHOD). There are two methods to quickly provision a LUN with a VM using VMM 2012: the use of snapshots and the use of clones. It s important to realize that the terms snapshot and clone in the context of VMM are used generically, and do not refer to NetApp Snapshot and FlexClone technologies. Snapshots can be created almost instantaneously on most storage arrays (including non-netapp arrays) and those snapshots use virtually no extra hard drive space beyond the deltas. However, non-netapp storage arrays that use Copy-on-Write (CoW) snapshots limit the number of active snapshots since each snapshot degrades performance on these arrays. To alleviate this problem, these classic/legacy storage arrays offer a clone-like operation in which the snapshot is relocated (copied) to a fresh set of physical blocks, possibly in a new RAID set. This allows the snapshot to be released and performance to be returned to baseline expectation. The disadvantage of such a clone operation is that each clone typically consumes the same amount of storage as the original data. Therefore, if deploying VMs on classic/legacy arrays with VMM 2012, care must be taken to balance space consumption (clones) versus performance expectations (snapshots). The Snapshot technology used on NetApp Controllers does not suffer any performance degradation as it uses WAFL instead of CoW type snapshots. This allows NetApp to support relatively high limits for the number of Snapshot copies per Volume (256). In addition, the Clone operation on a NetApp Controller does not duplicate the original data, which drastically increases your ability to scale. As a matter of fact, performance generally increases drastically when Snapshot deployments of VMs are used instead of new copies, since common blocks beween VMs are cached on the controller. Alternately Clones can be utilized not to increase performance at the cost of disk space, but to allow for administrative settings such as De-Duplication schedules, Thin Provisioning fencing, or BC/DR operations to be configured uniquely. POWERSHELL METHOD OF CREATING A NEW VM IMAGE Even though the GUI method is capable of creating a Clone of an existing LUN containing a single VM, VMM invokes a physical copy operation (slow and network bandwidth intensive) when adding a new VM to an existing LUN (such as when adding multiple VMs to a CSV). The Data ONTAP PowerShell Toolkit includes cmdlets that allow for more granularity by utilizing sub-lun cloning to rapidly create a spaceefficient copy of a VHD for a new VM in an existing LUN (or a new LUN). Below is an example of the commands used to create four identical copies (clones) of a LUN that is considered a Golden Image (SysPrep d VHD). This operation is similar to the results you would get from the GUI method of creating a Snapshot of a LUN,and will result in four new LUNs. Connect-nacontroller %ipaddr% -credential root New-nasnapshot Vol1 goldsnap New-nalunclone /vol/vol1/lun1 /vol/vol1/goldimagelun goldsnap New-nalunclone /vol/vol1/lun2 /vol/vol1/goldimagelun goldsnap New-nalunclone /vol/vol1/lun3 /vol/vol1/goldimagelun goldsnap New-nalunclone /vol/vol1/lun4 /vol/vol1/goldimagelun goldsnap This example assumes that I am using Vol1 as my working volume, and assumes that I have a GoldImageLUN already created and populated. It will create the four LUNs from a Snapshot called goldsnap created in the second line. Another example would be to use sub-lun Cloning to create four copies of the VHD in a new LUN that might be populated to a Cluster as a CSV. The newly created LUN needs to be temporarily mounted to 11 System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

12 the management server in order to identify the disks, but can be removed from that management server once that is done. Connect-NAController %ipaddr% -credential root New-nasnapshot Vol1 goldsnap New-nalunclone /vol/vol1/csv1 /vol/vol1/goldimagelun goldsnap Add-nalunmap MgmtSvrIGroupName /vol/vol1/csv1 # Rescan the disks on the management server, and give it a drive letter x: # Assume that the existing /vol/vol1/goldimagelun is mounted on this server as Z:\ Copy-nahostfile z:\goldimage.vhd x:\vm1.vhd Copy-nahostfile z:\goldimage.vhd x:\vm2.vhd Copy-nahostfile z:\goldimage.vhd x:\vm3.vhd Copy-nahostfile z:\goldimage.vhd x:\vm4.vhd Remove-nalunmap MgmtSrvIGroupName /vol/vol1/csv1 In this scenario, a new LUN has been created and had been pre-populated with four VHDs from a Golden Image on another LUN. This operation required minimum host traffic and took a fraction of the time that a copy operation would have. A last example would be to place a large empty VHD on a LUN which can then be deployed to a server. Following the procedure below, this is accomplished with minimal load on the controller, and without any load on the server or any network traffic. Connect-NAController %ipaddr% -credential root New-nalun /vol/vol1/lun5 1005G type windows_2008 unreservered Add-nalunmap MgmtSvrIGroupName /vol/vol1/lun5 # Rescan disks on the management server, online it, Initialize it, quick format it and give it a drive letter p: New-navirtualdisk P:\VM5.vhd size 1000GB Remove-nalunmap MgmtSvrIGroupName /vol/vol1/lun5 Of these three examples, the first one is analogous to the actions taken in the GUI, while the last two examples cannot be accomplished with the GUI. The benefit of learning the granular method of deploying storage can be seen in the space savings on the controllers as well as the tremendous time savings because of the near-instant nature of the operations that otherwise might take hours to complete. REFRESH THE SMI-S AGENT Once actions such as deploying or creating LUNs are taken via the GUI or the CLI, it is good practice to refresh the fabric to allow those changes to be seen in the GUI. This can be done via removing the SMI-S agent and re-adding it. The propagation of those changes may take a few minutes to be discovered and to update the VMM fabric overview. This process of removing the SMI-S agent and re-adding that agent is the fastest and most reliable method to quickly refresh VMM System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

13 7 CONFIGURATION CHEAT SHEET The following are recommended minimum versions to support VMM 2012 and Hyper-V Hosts running on Windows Server 2008 R2. Feature Required Recommended Notes NetApp FAS Controllers Mode NetApp FlexClone License Installed - NetApp Data ONTAP SMI-S Agent NetApp MPIO DSM NetApp SnapDrive NetApp Data ONTAP PowerShell Toolkit NetApp Windows Host Utility Kit Validating that your environment is supported and up to date on the NetApp Support Matrix which is listed here 8 TROUBLESHOOTING VMM 2012 For general information about troubleshooting VMM 2012, such as collecting traces and logging information, see VMM 2012 General Troubleshooting Guide ( on the Microsoft Download Center SMI-S Agent Troubleshooting To troubleshoot connectivity issues with the SMI-S server the logs are located at on the SMI-S server at C:\Program Files(x86)\Ontap\smis\pegasus\logs. The logs are written such that each action is recorded in an auditlog and all errors are saved in a separate log for review if needed. These logs are English readable. The installation and configuration guide can be found here: FAS Controller To access the logs from the Controller itself, connect to the controllers IP address using the following This address will allow full access once credentials are given to the system logs for the controller NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster,are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.ntr System Central Virtual Machine Manager 2012 and NetApp Data ONTAP SMI-S Agent

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