Reduce no-shows, optimize workflow.

Transcription

1 NextGen Healthcare EDI Services Reduce no-shows, optimize workflow. Increase staff productivity, revenue, and cost savings with NextGen Appointment Reminders. See improved operational efficiencies, decrease no-shows through effective confirmation notification, and help achieve sustainable financial rewards at your fingertips. Learn how NextGen Appointment Reminders help practices improve operational efficiencies and patient engagement while reducing costs.

2 ONE NO-SHOW PER DAY TRANSLATES TO $20,000 IN LOST REVENUE ANNUALLY. 1

3 Reduce no-shows and grow your bottom line. In the current healthcare environment you are likely feeling pressure to get your practice operating more efficiently and improve its bottom line. NextGen Appointment Reminders can help. Confirm patient appointments through automated NextGen Appointment Reminders that send communications to patients via phone, text, or . Fully integrated solution for ease of use and seamless workflow and billing. Reduce patient no-show rates and increase revenue Raise staff productivity and operate more efficiently Free up your staff s time so they can deliver improved patient care No bulky equipment to install 1. Schecter, Karen S Areas You Can Look to for Lost Profits: Practice Pointers. American Medical News. Amednews.com. Accessed July 31, 2012,

4 We do all of the work for you. We install the NextGen Appointment Reminders software at your practice. Fully integrated with your NextGen system, the software pulls appointment data and transmits it securely over the Internet to NextGen Electronic Data Interchange (NextGen EDI) services. The data is extracted and automated calls, texts or s are placed to your patients. Patient confirmation or reschedule results update automatically within the appointment detail. Scan your patient schedule into the NextGen EDI console a few days prior to the appointment date Customize your patient contact appointment schedule (three to 13 days ahead) Choose any method of contact (telephone, text, ) A phone call, text, or is sent to inform patients of their appointment time Patients have the option to confirm or cancel their appointment; results are imported back into the PM appointment details section for follow-up The results of the patient contact are posted to a secure website in a Microsoft Excel spreadsheet that can be accessed and revised by your staff Reminder results automatically post back into your patient s appointment detail 2. Data on File. NextGen Healthcare, MGMA study.

5 No bulky hardware is required that s equal to a cost savings of $5,000 or more. 2

6 YOUR PRACTICE could INCREASE its REVENUE by15.8% to 21.7% 3 Tailor reminders to fit your practice. The NextGen Appointment Reminders solution is customizable to your practice s needs, requires no start-up costs, long-term contracts, or installation of bulky hardware, and: Features human recorded scripts (text-to-speech is available) Customizes unique messages according to provider, location, and event Supports different languages Updates appointment books, creates work log tasks Detects voices, answering machines, and bad phone numbers 3. Data on File. NextGen Healthcare, MGMA study.

7 Be automatically efficient. Improve operational efficiency Decrease no-shows through effective confirmation calling Limit overbooking and improve patient satisfaction Lower costs per call Free up phone lines

8 Take the Next Step Ready? Here s how to start. Contact NextGen Healthcare for pricing and information at Or visit us at insidesales@nextgen.com. NextGen Healthcare Information Systems, LLC 795 Horsham Road, Horsham, PA p: f: insidesales@nextgen.com nextgen.com Copyright 2014 NextGen Healthcare Information Systems, LLC. All rights reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners. Patent pending. NextGen EDI Covers Every Angle Our mission at NextGen Healthcare is summed up in one word: Ahead. It s our job to stay ahead of the digital transformation of healthcare. We re passionate about our mission every day. We ve earned our industry leadership recognition in electronic data interchange (EDI) products and services because of our unwavering commitment to harness the power of EDI for our clients. NextGen EDI allows healthcare business managers and physician practice executives to attack lost revenue, staffing issues, patient management, and workflow optimization from every angle. SB