StoragePoint. Release Notes. Publication Date: Monday, May 9, Copyright Metalogix International GmbH All Rights Reserved.

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1 StoragePoint Version Release Notes Publication Date: Monday, May 9, 2016 All Rights Reserved. This software is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this software, or any portion of it, may result in severe civil and/or criminal penalties and will be prosecuted to the maximum extent possible under the law.

2 Copyright All rights reserved. No part or section of the contents of this material may be reproduced or transmitted in any form or by any means without the written permission of Metalogix International GmbH. StoragePoint is a trademark of Metalogix International GmbH. Windows SharePoint Services is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Other product and company names mentioned herein may be the trademarks of their respective owners. Technical Support For information about Metalogix Technical support visit Technical support specialists can be reached by phone at The level of technical support provided depends upon the support package that you have purchased. Contact us to discuss your support requirements.

3 Release Notes Contents Metalogix StoragePoint Known Issues 4 Introduction... 4 Installer May Not... Always Rollback on Abort 4 Installer May Fail... if Critical Updates Are Missing 4 Uninstalling other... Metalogix Products 5 StoragePoint and Microsoft Distributed File System Technology... 5 Large File Support... 6 Large File Content... Type 6 FIPS Compliance... 7 Incorrect Endpoint... Size and BLOB Count on Dashboard 7 StoragePoint Details... Missing 7 EBS and RBS... 8 Using the Previous... Version of SharePoint for the Look and Feel 8 SharePoint Eval Sites 8 Metalogix Archive... Adapter 9 Check File Share... Permissions 9 Selective Restore... Manager 9 Loading Files Outside... of the UI 10 Bulk Recall and... Unused BLOB Cleanup 10 Selecting Scope... for a Profile goes to Central Admin 10 Dashboard Endpoint... Measurements 10 Scheduling the... Process Exisitng Jobs 11 Customized or... Unghosted Files 11 PowerShell Release Notes Version Release Notes Version 5.2 Release Notes Version 5.1 Maintenance Release Notes Page 3

4 Known Issues Introduction Metalogix continues to refine StoragePoint by incorporating additional features/enhancements that were requested as well as addressing issues experienced by our customers in implementing and maintaining Metalogix StoragePoint. Despite these best efforts some known issues still remain that are useful to be aware of before installing or upgrading the StoragePoint implementation. Installer May Not Always Rollback on Abort Depending on how far into the process, the installer may not be able to rollback all performed operations. It is recommended that verification is performed in Central Administration that the solution was successfully deployed if installing/repairing/upgrading or successfully retracted if removing. Look under Solution Management on the Operations page to check the state of the bluethread.storagepoint.feature.wsp feature. Installer May Fail if Critical Updates Are Missing Although this may apply to other updates, the StoragePoint installer may fail if the update for Visual C+ + is not installed. Please see this link: Page 4

5 Uninstalling other Metalogix Products If other Metalogix products are used on the SharePoint farm, i.e. Content Matrix Organizer, and the other product is uninstalled, StoragePoint links may not work. To resolve this, run the StoragePoint Installer with the Repair option. StoragePoint and Microsoft Distributed File System Technology Per recommendation from Microsoft, Distributed File System was designed for static data sets. Because of this, it is not recommended for use with Metalogix StoragePoint or any application using dynamic files. Please see the following for Microsoft recommendations: Information about Microsoft support policy for a DFS-R and DFS-N deployment scenario Understanding (the Lack of) Distributed File Locking in DFSR Common DFSR Configuration Mistakes and Oversights Page 5

6 Large File Support StoragePoint has always been a tool to be used at the Site Collection Administrator and Farm Administrator level. When large file support is enabled by the administrator, the new user interface for Large File Uploads will be visible to anyone with contribute level or higher access, or with the Add Item security setting for a custom security level. These users may need some instruction on how to use the interface. Alternatively, it can be disabled farm-wide on the General Settings page. Please see the 'Administrators Should Know' section of the Metalogix StoragePoint Reference Guide for more information. If Large File Support is enabled, the Unused BLOB Cleanup job scans all content for orphaned BLOBs. If a Site Collection has recently been deleted, SharePoint doesn t delete it until the Gradual Site Delete timer job has been run. The Unused BLOB Cleanup job may return errors until the deleted site collection is removed by SharePoint. It is recommended that the Gradual Site Delete timer job be manually run, after deleting a Site Collection. Archiving and Records and Holds Management are not compatible with Large File Uploads. Only the aspx file is moved. In the case of Records management, declaring and/or undeclaring a record causes the aspx file to stay in the system cache. In some cases, the open action for a large file will not work. In this case, open the Large File Details window and use the download link. Using the download link from SharePoint will download the aspx file. Large File Content Type When saving a storage profile, if a storage profile ever existed for the scope of the new profile, and Large File Support was enabled and used, a message about a duplicate content type might be displayed. The new profile is saved, however, and the message can be ignored. Page 6

7 FIPS Compliance Enabling Federal Information Processing Standards can cause errors across the SharePoint farm and is not compatible with StoragePoint. Incorrect Endpoint Size and BLOB Count on Dashboard After running the unused blob cleanup to confirm dashboard metrics have been collected recently, there may still be a discrepancy between the data reported on the dashboard, and the actual number/ size of data on the endpoints. If there seems to be a discrepancy, use the values directly from the endpoint. If the endpoint has a retention period enabled over and above any retention periods configured in SharePoint (recycle bins) or StoragePoint (retention period), BLOBS on these endpoints may be counted as 'Unused BLOB Files Removed' in the Unused BLOB Cleanup Job Summary. StoragePoint Details Missing In some cases, the behavior of SharePoint 2013 causes StoragePoint details and site dashboard links to be missing for Farm Administrators. The menus go missing if the farm administrator account is not also in the local administrators group on the WFE. The problem was introduced in SharePoint releases from March 2013 CU until the May 2014 CU. This worked properly in RTM and it was confirmed that it works properly again post May 2014 CU. Page 7

8 EBS and RBS If the SharePoint farm is configured to use both EBS and RBS, StoragePoint will only use RBS. For example, if there is Site Collection scoped profile that is using EBS, but also a broader scoped Content Database profile that is using RBS and covers the scope of the EBS profile, content will be externalized using the RBS Content Database profile. Using the StoragePoint EBS to RBS Conversion timer job, warnings may be occasionally experienced if Records and Holds Management are enabled on the profile(s) affected. These errors are not harmful and can be ignored. Using the Previous Version of SharePoint for the Look and Feel If sites are being created with a user interface from a previous version, i.e. creating a site in SharePoint 2013 with a SharePoint 2010 look, the StoragePoint controls will not be available. Please contact support with the SharePoint version and the exact version of StoragePoint. A solution can be made available. SharePoint 2013 Eval Sites When upgrading to SharePoint 2013, there is an option to view the SharePoint 2010 sites as an evaluation copy in order to correct layout and format. The url of this site will be different than the copied site, and this may break the link to externalized BLOBs if content is copied. Page 8

9 Metalogix Archive Adapter The Metalogix Archive Adapter is not compatible with Endpoint Start Folder, when configuring the storage profile. Check File Share Permissions The file share permissions check that is performed when a profile is saved, or when the button is clicked, does not check the default web application web account. If there are truly permission issues with the service application accounts, they will show on the StoragePoint Dashboard>System Health>ULS LOGS. Selective Restore Manager If items are restored by Selective Restore Manager, and that destination has a StoragePoint profile, run the Unused BLOB Cleanup timer job when restoration is completed. Large File Uploads will not always copy correctly to the destination. There must be a StoragePoint profile covering the scope of the destination and the stub will copy, but the BLOB that it is linked to, will not. Therefore the endpoint must have permissions set up correctly for it to remain working with SharePoint If Content Matrix Organizer is removed from a SharePoint farm, the StoragePoint repair function may be required to make Selective Restore Manager available. If the restore includes content that has web parts (Sites or Site Collections), the processing page may show that the paste failed. This is because the web parts may have not pasted successfully. The availability of Selective Restore Manager and Content Database Backups are intertwined. One will not be operational if the other is not available. Page 9

10 Loading Files Outside of the UI Content that is uploaded using PowerShell or some other third party tool will create extra BLOBs in the system cache. If this method is used, running the Unused BLOB cleanup will take care of the extra BLOBs. Bulk Recall and Unused BLOB Cleanup After performing a Bulk Recall, it may be necessary to run the Unused BLOB Cleanup job to remove BLOBs from the endpoint. The Bulk Recall no longer removes blobs if they have not passed the BLOB retention period. Selecting Scope for a Profile goes to Central Admin The issue occurs when selecting the scope of a profile. The change button is clicked which opens a window to show the SharePoint Farm structure. If a different Web Application is selected in the upper right corner, the new window that opens shows the Central Admin page instead of the list of Web Applications. The root cause was that the Central Admin session that was opened to access StoragePoint was not using the default internal Alternate Access Mapping. For example, to access Central Admin someone was using and not The default internal AAM should be used. Dashboard Endpoint Measurements The endpoint measurements on dashboard may not reflect the same item count or size of the files shares that the endpoint uses. The data for dashboard is gathered from a profile perspective, not the system properties. Page 10

11 Scheduling the Process Exisitng Jobs When Archiving, Records or Holds are enabled on a profile, the Process Existing dialog is displayed when saving the profile. This allows those newly created rules to be applied to exiting content, and categorically migrate the content to the correct endpoint. If the job is to be schedule for a later time (process existing content at a later time, such as when most users are not online) rather than immediately, the date and time pickers are displayed below, and scrolling down may be necessary. Customized or Unghosted Files Customized or unghosted files will not be excluded from externalization unless the profile endpoint selection mode is asynchronous. See Synchronous versus Asynchronous in the Metalogix StoragePoint Reference Guide for more information. Page 11

12 PowerShell When creating profiles with PowerShell, be specific with the use of the -UseRBS flag. EBS is the default in SharePoint 2010, so if this flag is left off, the profile will be configured to use EBS. This can present problems if EBS hasn't been activated on the SharePoint 2010 farm. It is also still needed for SharePoint 2013, but needs to be set to false. Page 12

13 Release Notes Version Release Notes Introduction Metalogix continues to refine StoragePoint by incorporating additional features/enhancements that were requested as well as addressing issues experienced by our customers in implementing and maintaining Metalogix StoragePoint. The Release Notes contained within this document provide high level details on feature additions and enhancements in this release. Please refer to the Metalogix StoragePoint Reference Guide or Adapter guides for full explanations. Features Encryption and Compression can be used on System Cache with Large File Uploads (170796) The Large File Upload feature has been modified to accommodate those who wish to enable encryption and compression on the System Cache. Reports now have Filters for use with Large Farms (170810) With larger farms, running reports such as the System Health, System Audit and BLOB Health Analyzer Reports can take a considerable amount of time. These filters allow the admin to limit the scope of the report. Page 13

14 Amazon S3 Adapter has been updated to support the latest protocol (170867) The old protocol is Signature version 2 and the new regions only support signature version 4. General Settings Page Navigation Improvements (172593) With the ever growing configuration options available on the General Settings page, the sections were given an 'accordion' feature to collapse or expand sections. SharePoint 2016 Support (170800) StoragePoint has been verified against the latest SharePoint 2016 release. With a few known issues, Page 14

15 functionality remains the same. Fixes and Enhancements Module ID Description Storage Profiles Event Based Retention is now working for Web Content Types Error uploading files over 60 MB - fixed StoragePoint supports and recommends IE as primary browser for StoragePoint usage and partially for other browsers (chrome, firefox etc) PowerShell and API The Per Server Maintenance Job is configurable from PowerShell Guardrails to prevent adding librarian or system cache to profile as endpoint Add ( an optional) named server parameter to PS cmdlet Add-EndpointToProfile - hierarchical scope error - fixed General Settings Object reference error when endpoint name does not exist using Add- Profile cmdlet - fixed STP Powershell - Add-Profile command - Null Reference exception when enter wrong scope ID - fixed Not all events are being logged for Audit Trail for Endpoint and Profile Changes - fixed Timer Jobs StoragePoint Per-Server Maintenance Job was running on every (farm) server having Timer Service running on it. aspx pages. Css files and XLS files when in a recycle bin cause the Content Migrator job to display error that file does not exist. - fixed StoragePoint TJ names should start with *StoragePoint* prefix. - fixed On BLOB jobs fails, in some cases the summary link is unavailable - fixed Bulk Externalization does not externalize if there is a rule using a content type. - fixed Dashboard Endpoint Tab on Dashboard reports object reference error - fixed Page 15

16 Sorting ULS records in the dashboard does not do anything in the UI and gives event viewer errors - fixed File Share Librarian , Librarian cataloging incorrectly assigns permissions - fixed Role assignments for SP folders is incorrect - fixed StoragePoint Details STP Details - cannot open in Chrome for SP fixed Large File Uploads Large File Upload button not getting removed from Site collection - fixed Problem uploading Large Files using latest version of Firefox - fixed Large file upload displays wrong modified by user - fixed Add ability to break inheritance but still apply permissions at library level Preserve versions in System Cache in between runs of the Content Queue Migrator job Large file download security loophole - fixed Endpoints EMC Centera - can't retrieve files - fixed , Amazon S3 encryption key is stored in plain text - fixed Version 5.2 Release Notes Features Page 16

17 Deleted BLOB Report (7476) A new report can display which BLOBs were deleted, when, and what was the cause (timer job). There is a setting on General Settings to limit how long this data is recorded. The default is 365 days. System Audit Report (8635) The System Audit report will give details on profiles and endpoints and any changes made to them, when it happened, and which user ID made the change. Azure Adapter Upgrade (6651) The Azure Adapter has been upgraded to support strict SSL and the base URI is now in the default connection string. Dashboard Performance Improvements (6401) The dashboard has been improved both in look and performance - quicker loads, better navigation and more information. API Support for Large File Uploads (5769, 6849) Many updates have been built for the StoragePoint API. One of these is the Large File Upload capability. See the Metalogix StoragePoint PowerShell and API Guide in the Metalogix folder on the WFE. PowerShell Support Improvements (8786) PowerShell commands have been enhanced extensively to reflect all the options normally available in the user interface including Archiving configurations. See the Metalogix StoragePoint PowerShell and API Guide in the Metalogix folder on the WFE. Enable Logging to Windows Event Log (8683) StoragePoint events can be added to the Windows Event Log for easier log review. This setting is on General Settings. Fixes and Enhancements Module ID Description Storage Profiles 9445 The site with the id <GUID> could not be found. Page 17

18 9593 Librarian error message on new Archive Only profiles 9621 ArchiveOnly - site features not activating without first setting externalization to Yes 7923 Cleanup of filtering UI 8480 Exclude un-ghosted pages from filtering and archiving 9429 Filter File Type always take an 'Include' action for first time 9592 Archive aging timer job resets to daily when saving the profile. Storage Endpoints "Backup" text is not displayed after select adapter when create a new Backup endpoint from profile page Endpoint continues displaying error status after configure the values correctly 9260 Upgrading ATMOS platform to version for AT&T General Settings 8799 Purge historical deleted blob data 9422 System Health Report is displaying wrong information Archiving Dashboard Content Type Filter and Aging Archiving rule does not work for subsites Dashboard - maintenance about to expire should show as warning (yellow) rather than an error (red) 9600 Backup blobs section is displayed as Not available in Dashboard 7249 Dashboard layout improvements 7178 Incorrect endpoint size and blob count on dashboard 7226 'Endpoint' page on Dashboard loads very slowly 8555 Object referece Error opening Endpoint page on Dashboard Installer 8914 Certified the latest SP2013 CP Page 18

19 9675 Installation wizard displays wrong information when installation is interrupted Licensing 9474 EULA updated Large File 9031 Data (Used) is not being calculated on License Management page Uploads 8421 File name change for large files 8489 Update permissions for what users can see the large file upload button 9240 Large file upload [net_propertynotimplementedexception] error Uploading of Large File - change user to SystemAccount instead of the user that uploads the file (this is because we use Web.CurrentUser but this return the connected windows account). Large files - Upload problem 4004 when click on cancel uploading one document LFU displays several errors Large file support is only available when the System Cache is configured with the FileSystem adapter Version 5.1 Maintenance Release Notes Features EBS to RBS Conversion Upated (8499) o This applies to SharePoint 2010 only, where profiles can be converted. o There is a new link on Site Collection scoped profiles. A parent profile is required. o Existing content is converted and that change is reflected on StoragePoint Details. Search Available for Hierarchy Searches (7925) The features that allow a search within the farm hierarchy now have a URL search field available. Enter any word from the SharePoint URL of the location desired and click search. The features that use this are hierarchy filters, librarian, archiving, records and holds management. Page 19

20 System Audit Report (8210) The System Health report has been split into two separate reports. System Audit Report is a new addition to the General Settings page. Please review the StoragePoint Reference Guide for more information. Fixes and Enhancements Module ID Description Storage Profiles 7033 Unable to add custom field for StoragePoint profile metadata rule 8098 Saving a profile - shows FS system rights dialog if everything is fine 8364 profile saving is called 3-4 times (4 times when last access date is selected) 8564 Last modified date is updated by StoragePoint (lastaccessdate) Storage Endpoints Timer Jobs There is no way to delete STP profile backup endpoint association using STP API (PS cmdlet) System Cache - check to see which profiles are asynchronous before delete Rackspace adapter not able to be saved due to Error Problem encountered saving test.dat using this endpoint profile Hide the generate encryption key on the endpoint configuration page Files are counted to Unused BLOB Files Removed even if they are in retention 7304 Subquery returned more than 1 value 7396 Error accessing 'Jobs' link on Storage Profiles page 7520 Could not parse response body for Forbidden: Forbidden 7594/ 7698 Unused BLOB Cleanup fails with "Invalid link file format" 7635 RBS Event Viewer log source is not installed 8279 Analyze/Estimate for Unused BLOB Cleanup is not accurate Page 20

21 StoragePoint Details 7225 Must declare the scalar variable error opening StoragePoint Details Archiving 7831 Unable to add custom field for StoragePoint archiving metadata rule Dashboard Managed metadata for StoragePoint archiving metadata rule has wrong validation Term sets are not being loaded for custom managed metadata when create filter and archiving rules. Dashboard ULS log Error Count is not displaying the correct amount of entries using 2 WFEs 8300 Change the severity level from "Monitorable error" to "medium" 8486 Dashboard incorrectly reports SharePoint Timer service is not running Installer 7610 Proxy settings need to be before license validation during install 7629 Remove icons for adapters in Server 2012 Licensing 7720 Error for some StoragePoint links after reach the max days allowed to reactivate license Reports 8099 Endpoint report not showing Windows user correctly 8255 Large File Uploads Health analyzer timer job needs to produce its current report as it does, but also a report showing a 'flat' list of missing files. No warning or error message displayed when upload a large file greater than System cache size. Large file upload - Same file can be selected more than once to be uploaded Uploaded files using large file uploader are corrupted if they have same name and they're upload by different users at same time Large Files fail to migrate "Profile/endpoint did not accept document (check filters). " Page 21