Model 1210 VoIP Telephone Reference Guide
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1 Networking & Telecommunications Allegheny Hall, Bsmt Room W. Rosedale Ave West Chester University fax: West Chester, Pennsylvania Model 1210 VoIP Telephone Reference Guide Model 1210 Revised 03/26/12 Page 1 of 6
2 Placing a Call Lift the handset. The primary line is active (also referred to as Key 0), or press a line specific line key to select a different line to place your call. Dial the number. Use 8-1- area code and number for all outgoing calls. If the call is a local West Chester number, you will not need to dial the 1.. Ending a Call Return the handset to the base or Press the key. Answering a Call To answer, simply pick up the handset or press the.speaker key. Press the key to disconnect. Volume Adjustments The volume key applies to the mode of use you are currently in. For example, if the phone is ringing for an incoming call and you press the key, the volume of the phone ringer will increase. If you are on a call and press the handset will get lower key, the sound of what you hear in the Hands Free Dialing via the Speaker To use the hands free speaker (monitor), press the (speaker) key, dial the number, speak or lift the handset to begin your conversation To disconnect the call, press the key. Note: the speaker can also be used to conduct a call. Model 1210 Revised 03/26/12 Page 2 of 6
3 Placing a Call on Hold To place a call on hold, press the key Retreiving a Call From Hold Note: you will not see any indicator in the display, however you will receive a reminder alert every 20 seconds while the call is on hold. To take a call off hold, press the key Voic Access Press the key or Dial 2232 Voic still functions the same as before. Please refer to the Voic Instructions for further assistance in using the voic system. Note: Voic must be added to the telephone number for this to work. Conference Calling (3-way) To conference two callers and yourself: Place a call to get the first party on the line; press the soft key below Conf shown in the phone display. Dial the second party; announce yourself (if desired); Press Conf again and all three parties on the line together. Note: You cannot place a conference call and then hang up. Because you initiated the call, when you disconnect, the other two parties are also disconnected. Transferring A Call To transfer a call: With the caller on the line, press the soft key below Trans shown in the phone display. Dial the four digit extension you wish to transfer to Press Trans again to complete transfer. Return handset to the base. Model 1210 Revised 03/26/12 Page 3 of 6
4 Forwarding All Calls To forward all calls so your phone will not ring (same as the old 72 forward): Press the soft key below Forward or Fwd shown in the phone display. Enter the four digit extension you wish to forward calls to (enter 2232 if forward calls to voic ). Press the soft key below Forward or Fwd again. The letter CFWD will appear in the display. This confirms the is call forwarding. Cancel Call Forwarding To cancel call forwarding: Press the soft key below Forward or Fwd shown in the phone display. The display will change and now show the option OK on the left and Cancel on the right. Press the soft key below the Cancel. Press the soft key below Forward or Fwd again. The letter CFWD will appear in the display. This confirms the is call forwarding. Phone Settings There are some personalized settings available to you such as ring tones, contrast adjustments, etc. To access a the telephone settings, press MENU or the main menu. key to open the Use the key to navigate to the settings and make desired changes When finished, press the key to exit ADDITIONAL INFORMATION REGARDING SETTINGS: Model 1210 Revised 03/26/12 Page 4 of 6
5 Model 1210 Revised 03/26/12 Page 5 of 6
6 Phone Image Model 1110 NOTE: Where the phone brand shows Nortel in this image, it can also say Avaya. The phones are identical regardless of which name appears. LCD Display Image NOTE: WCU DN (aka telephone number) numbers are four digits. Where 210 is displayed above, you will see your 4 digit extension. Where feature is displayed above, you will see Fwd Model 1210 Revised 03/26/12 Page 6 of 6
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