1 INTRODUCTION VOICE MAIL 1. Voic (also known as voic , VMS, or message bank) is a centralized system of stored telephone messages that can be retrieved later. The term is also used more broadly to denote any system of conveying a stored telecommunications voice message, including using an answering machine. Most cell phones have voic as a basic feature, and many land line phones and corporate PBXs have their own voic options. 2. A call to any business or home used to mean one of three things an answer, a busy signal or endless, unanswered ringing. Increasingly, it now means an encounter with voice mail. First introduced to the world in the 1970s, voice messages have become a routine part of everyone's day, if not the most common electronic message system used. At work, on your cell phone and at home, almost everyone has at least one voice mail account, and sometimes more than one. Voice mail allows business professionals access to messages even when they're away from the office. 3. Voice mail providers vary widely, using different approaches and equipment to achieve essentially the same goal a convenient messaging service for phone users. Such companies provide office voice mail, cell phone voice mail and home voice mail services. Voice mail once ruled the world in terms of electronic messaging. It's now one of several popular methods of leaving and retrieving important and sometimes not so important messages for friends, family and business associates. One trend in electronic messaging these days deals with tying all these systems voice mail, , instant messaging into integrated systems aimed at keeping users constantly in touch. 4. However, voice mail started it all, making it possible for people to instantly pass detailed information from one party to another without directly speaking to them. And the old standby has evolved and improved, remaining relevant and popular even during these times of overnight communication revolutions. Here, we'll talk about what voice
2 2 mail is, along with the types of voice mail. We'll also discuss using voice mail, including setting up and using voice mail accounts as well as the future of voice mail. FEATURES 5. Voic systems are designed to convey a recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message. Most systems use phone-networks, either cellular or land-line based, as the conduit for all of these functions. Some systems may use multiple telecommunications methods, permitting recipients and callers to retrieve or leave messages through multiple methods. 6. Simple voic functions as a remote answering machine using a touch-tones as the user interface. More complicated systems may use other input devices such as voice or a computer interface. Simpler voic systems may play the audio message through the phone, while more advanced systems may have alternative delivery methods, including or text message delivery, message transfer and forwarding options, and multiple mailboxes. 7. Notification methods also vary based on the voic system. Simple systems may not provide active notification at all, instead requiring the recipient to check with the system, while others may provide an indication that messages are waiting. 8. Almost all modern voic systems use digital storage and are typically stored on computer storage devices. WHAT IS VOICE MAIL? 9. Voice mail was introduced in the late 1970s. Gordon Mathews founded a company called VMX in VMX stood for "voice mail express," and Mathews received a U.S. patent for his digital invention in VMX was the first voice mail provider service, its first client being 3M. The system recorded and managed messages using the digital technology available during the late 1970s and 1980s. Some companies still use their VMX systems. Voice mail was introduced in the 1970s predominantly for business professionals.
3 3 10. Voice mails are essentially digital recordings of outgoing and incoming voice messages that are managed either by an on-site or off-site system. Some users purchase systems that are operated and managed either by its own employees or on a contract basis with another company. Home-based users, such as home telephone and cell phone users, often use an off-site service, such as their phone service provider, for voice mail accounts. Others, however, purchase software that allows their PC to become an electronic message system. Voice mail systems make phone systems more powerful and flexible by allowing conversations and information to pass between parties, even when both aren't present. In a work setting, customers and business people rely upon voice mail, both for leaving and sending messages. Outgoing messages, for instance, are the messages people use to greet those who call their line. The outgoing message can tell a caller whose line they've reached, when that person might return and to leave a message. The caller, armed with this information, can leave a detailed message that's most appropriate for his or her needs. 11. Voice mail typically is integrated with the on-site phone system, allowing both inside and outside users to utilize many features. Such features include off-site access to messages, paging and urgent message delivery, among many others. As in the phone systems of old, many voice mail systems today come with an "operator." The difference is these operators aren't human, they're auto-attendants. Auto attendants guide users, both those from the inside and the outside, through the many options a voic system has to offer. It instructs users how to enter commands through the phone's keypads, such as how to retrieve a message. Types of Voice Mail 12. There are several types of voice mail systems available. Such systems are designed to function differently based on who's using them and where, what equipment and software is used, and who's providing the phone message services. In general, two major systems include ones based on PC technology and proprietary systems using equipment specially designed and supplied by a voic provider. PC-based systems can be run using standard computers and servers. Such equipment can be modified to include voice board circuitry and additional plug-ins for phone lines or other equipment. These systems also include specialized software that integrates incoming and outgoing phone messages. When messages are left, a prompt like this mailbox show up, alerting the user. 13. Service-provided voice mail systems use hardware that's specially built by the company. Such proprietary systems can be customized from the ground up for the type
4 4 of business it will serve. They can be more expensive than PC-based systems because of their custom nature. Other types of voice mail systems are available. While they each share some commonalities, there are important differences between them. Residential voice mail, for instance, refers to voic systems for the home. Generally these serve landlines and may include one or more "mailboxes" in which incoming callers can leave messages. In such systems, one mailbox typically acts as the main one, from which users can enter commands. Such systems can be based offsite with a service company or on-site with the resident's home computer. Users generally record a greeting and dial a special number and enter a password to retrieve messages. Cell phone voice mail works much the same way, except that it's based on wireless technology exclusively. Business voice mail and office voice mail can be based on- or off-site, using PC or proprietary equipment. Such systems operate multiple mailboxes and generally have an automated attendant that guides both internal and outside users through commands to leaving and retrieving messages. USING VOICE MAIL 14. As with most communications technology, simplicity of use is a must with voice mail. Early systems were complicated and cumbersome, which meant only the largest corporations could afford to buy and maintain them. PC-based systems and the plethora of service providers changed that. Now it's easy to use a voice message system, whether it's residential voice mail, cell phone voice mail or office voice mail. Using voice mail, for the incoming caller, is as easy as dialing a phone number and speaking. After dialing, the party's phone will ring or, if prearranged, the call will be sent straight into voice mail. Once there, the caller will be instructed how to leave a message by the person's outgoing message. 15. A typical outgoing message might go something like this: "Hello, you've reached the voice mail box of John Smith. I'll be out of the office until Monday. Please leave me a message after the tone including your phone number, and I'll call you back when I return." Such a message gives the caller important information, including when Mr. Smith will be back in the office, and therefore when the caller might expect a call back. Most voice mail systems allow internal users to constantly update their outgoing message. 16. Some voice mail systems allow callers to page the person by pressing a number on their phone keypad. The auto-attendant will advise the caller of this option, as well as instructing the caller to stay on the phone for further options once they've finished Many cell phone providers recording a message. Such include voice mail as part of a options might include assigning a delivery priority service plan. to one's message, ranging from normal to urgent delivery. Urgent delivery might be set up to automatically send a page, text message or to the internal user, advising them of the message's nature. For the internal user, using voice mail usually involves setting up a "mailbox" or account, entering certain keypad commands,
5 5 recording outgoing messages (some systems allow the user to record both internal and external outgoing messages or greetings) and retrieving messages. 17. Setting up a mailbox creates a space for your messages on the server. It opens a file where your digital messages can be stored. You often also create and enter a pass code, so that only you or someone whom you authorize can listen to or manipulate your voic box. Keypad commands include features such as forwarding messages, archiving messages, deleting messages and replying to messages. Users can retrieve messages at their usual work station or home, or remotely using a special phone number and pass code or through their computer. Such procedures vary by provider. 18. Some services provide fax detection, which automatically detects when a number is accessed by a fax machine. When this happens, the service may automatically disconnect the call or redirect to a fax machine if one exists. The recipient can then download those saved fax messages to another fax machine, forward them or save them. Other providers offer a question-and-response service, whereby the mailbox owner can program his mailbox to ask questions and record responses. This system could be used, for instance, to provide round-the-clock service that will help organize information while you're out of the office. SETTING UP AND USING VOICE MAIL ACCOUNTS 19. Setting up your voic account is easy, with intuitive software and autoattendants ready to walk you through the process with commands and choices. Here's a typical example of the steps to follow when setting up and using voice mail accounts. (a) Dial the phone number to access voice mail system. (b) Follow the auto-attendant's instructions to create a numeric pass code, usually four to six numbers. (c) Follow the auto-attendant's instructions to record an outgoing message, also known as a "greeting." (d) Follow the auto-attendant's instructions to take advantage of other features, such as forwarding message, paging and auto fax pick up. 20. Cell phone voice mail, residential voice mail and office voice mail all work in a similar fashion. Usually the process starts with dialing a main number. The number puts the user into the front-end interface of the voic provider. Often the auto-attendant will prompt the user for a mailbox number, which usually is the same as the user's personal phone number, but not always. It will ask for a numeric pass code of some type. If you don't have one, it will prompt you to create and enter a new one. Usually people choose a number that's easy to remember, but not too obvious. A favorite number, the birth date of a parent or friend are examples. Whatever you choose, it's important to safeguard it to protect your privacy and identity.
6 6 Setting up voice mail is simple -- it just involves following the automated attendant's prompts. 21. Once into a system, the first thing you'll want to do is record a greeting. Your greeting is what people will hear when you're not there to answer the phone; therefore your greeting is very important. Often, the system auto-attendant will prompt you to record a greeting. It may ask you to press a series of key pads to do so. Follow the directions closely. Think about what you'd like to say and the way you'd like to say it. Both what you say and your tones of voice are important. Speak clearly and cheerfully. Include your first and last name, your job title and company. Give short, simple instructions for leaving a message. Tell people when they can expect to hear back from you. Updating your greeting frequently can let callers know that this is a vibrant, active voice mail mailbox and leaving a message will not be an exercise in futility. 22. Some systems allow you to leave both an external greeting, meant for the public, outside caller, and an internal greeting, meant for your co-workers. Think carefully about how to approach each. You may choose to include information for an internal greeting that you wouldn't for an external greeting. Still, both messages should be short, clear and respectful. Some voic systems offer many other options for users, including paging, auto fax pickup and ways to integrate voice mail with other electronic communications such as and text messaging. You should consult your autoattendant or user manual to take advantage of such features. You might also consider how much electronic messaging technology you need to do your job effectively. Residential and cell phone voice mail works in largely the same way. Set up your mailbox, select a pass code and record a greeting. Personal voice mail and office or business voice mail can provide a valuable service.
7 7 VOICE MAIL Vs. ANSWERING MACHINES 23. Voice mail offers many communications advantages over answering machines, including the ability for users to check their messages remotely. With the traditional answering machine, the user must be in the same place often literally standing nearby at the machine to retrieve their messages. The machine replays an analog or digital recording of a message, to which the user can listen by pressing a button. Voice mail offers many more user-friendly options than answering machines. 24. Voice mail users, however, can listen to their messages anywhere using any phone landline or cell by calling a central number that lets them access their account. After calling the number, the user can enter their numeric access code to gain entry to their messages. The advantages of voice mail over answering machines don't stop there, however. Voice mail also offers better security and privacy because of the numeric access code. Without the code, you can't listen to voice mail messages. With an answering machine, you need only push a button. 25. Also, voice mail offers more options for managing messages by using simple keypad commands to access various functions. For instance, a user can forward messages, sending a copy to one or more additional voice mail boxes operated by those who also might need to hear the message. Often, voice mail communications systems allow the primary recipient to record an introductory message when forwarding other messages, allowing the user to set up the context of the incoming message for the additional recipients. 26. Voice mail users can easily save, delete and archive messages, again using simple keypad entries. Voice mail systems often also incorporate caller ID features, such as the number from which the message originated, as well as the date and time of the call. In some cases, users can then choose to instantly reply to a message, especially if the person who left the message has a voice mail box on the same system as the recipient. Some voice mail systems also offer callers the option of paging the
8 8 message recipient or delivering a message with an "urgent" protocol, both of which help the user receive important information faster. Whether it's for business, home or cell phones, it's easy to see the many advantages voice mail offers for digital communications over the answering machine THE FUTURE OF VOICE MAIL 27. Might voice mail one day read a caller's emotions to give the message recipient a heads-up? Could software and hardware come together to form unified communication systems that integrate all messaging technologies and put them at your fingertips? The answer is yes, and such future voice mail technical advances are already in development. Voice mail systems already are getting involved in politics, giving people the option of placing a campaign commercial on their voice mail greeting so whenever callers go to voice mail they're solicited to vote for a candidate. The greeting can be set to play for select friends or anyone from the receiver's address book who calls. Many voice message service providers are focused on unifying the various electronic communications systems into integrated systems. Voice mail office voice mail, cell phone voice mail and residential voice mail will undoubtedly play a big role in that future. Other technologies are focused on recognizing emotions in the voices of those who leave messages on their voice mail systems. One system, called Emotive Alert, has been under development at the University Of Massachusetts Institute Of Technology for several years. The system allows users to decide which messages are the most urgent; helping them cut through the glut of electronic communications and is more efficient. It could learn to recognize basic moods, such as urgent, happy, formal or excited by chewing on variables such as speech rate and volume comparing it with a database and spitting out an opinion. 28. As communication systems become more integrated, it's a sure thing voice mail will remain part of the mix. After all, it deals in that most primal type of human communication speech digitizes it and feeds it into the electronic world we live and work in today. Voice mail, one of the first high-tech messaging systems, is here to stay. Voic systems allow users to access messages even from other phones.
USER GUIDE Voice Verizon Business National Unified Messaging Service Enhanced Service Guide What Is Unified Messaging? Verizon Business National Unified Messaging Service is an interactive voicemail system
Welcome to Voice Mail! Cincinnati Bell s Voice Messaging services are the best way for you to keep in touch with family and friends. We re pleased you have chosen Voice Mail as your voice messaging solution.
Anonymous Call Rejection Don t waste time taking calls you don t want. Anonymous Call Rejection (ACR) allows you to block incoming calls from people who use *67 to block their phone number as well as calls
1. Now Everyone Gets The Message 2. MessageBank Stard Set Up 3. Using MessageBank 4. Options 5. Pricing 6. Billing 7. Troubleshooting 8. Helpful Hints 9. Tips 10. More Information Mobile MessageBank Stard
Table of Contents Introduction................................ Welcome to MTS Call Answer.................... Call Answer Features at a Glance................ 4 Basic Features.................................
AT&T Voice DNA User Guide Page 1 Table of Contents GET STARTED... 4 Log In... 5 About the User Dashboard... 9 Manage Personal Profile... 15 Manage Messages... 17 View and Use Call Logs... 22 Search the
Welcome to Voice Mail! Cincinnati Bell s Voice Messaging services are the best way for you to keep in contact with family and friends or business associates and customers. We re pleased you have chosen
Voice Mail - Web PhoneManager (WPM) Rev. 8/4/15 Web PhoneManager allows subscribers to manage their messages, mailbox recordings, and mailbox settings over the Internet. Important Notes: WPM is available
Digital Voice Services Residential User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call
Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference
IPitomy User Guide Business Phones Conferencing Voice Mail Using Your Telephone Your new telephone is a state of the art IP Telephone instrument. It is manufactured by Aastra, the manufacturers of Northern
Business Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Business Telephone Service We take pride in providing superior
Voicemail Plus User Guide Version: 2.0_US Revised: 25 September 2007 Notices Copyright 2007 Vonage. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used
Voice Messaging Reference Guide Table of Contents Voice Messaging 1 Getting Started 3 To Play a Message 4 To Answer a Message 5 To Make a Message 6 To Give a Message 7 Message Addressing Options 8 User
POCKET USER REFERENCE GUIDE Welcome Congratulations! You have just purchased an Esnatech voice-mail system. Whether your company has chosen Maverick Mail or Telephony Office-LinX, you have one of the most
HPUG_1014 Shaw Home Phone. User Guide Hello. Welcome to the wonderful world of Shaw Home Phone. This tiny book tells you every detail you need to know to use all of your new phone features like a superstar.
Anonymous Call Rejection Reject calls from callers who block their Caller ID information so their calls don't even ring on your line. TO ACTIVATE ANONYMOUS CALL REJECTION 1. 2. Press *77 (on a rotary phone,
Mobile MessageBank Stard User Guide 1. The World Of Mobile MessageBank 2. MessageBank Stard Set Up 3. Using MessageBank 4. Options 5. How to use the features within MessageBank 6. Pricing 7. Billing 8.
Digital Voice Services User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding
RCN BUSINESS OFFICE MOBILITY FOR DESKTOP Quick Reference Guide 3 Office Mobility File Tools Help RECEIVING CALLS JOE SMITH Enter name or number + When someone calls your RCN Business number, you ll see
reserves the right to change the specifications, functions, or features, at any time, without notice. has prepared this document for the use by its employees and customers. The information contained herein
table of contents Configuration of your new services 2 Step 1 Initializing your Voicemail 2 Step 2 Configuring rapid access to your message 6 Call Feature Manager 7 What you will find in the Call Feature
Vonage Voicemail Plus User Guide Version:. Revised 08 DEC 006 Vonage documentation is considered proprietary and is made available for business operations and review by employees and regulatory agencies.
PHONE USER 1 GUIDE Local Calling Area Windstream has defined the following local calling area. All calls to these areas are included in your local monthly charge. Calls outside of this area will be billed
Page 1 of 5 About Contact Support Login Contact Sales: Live Chat 1-866-887-2445 Home Overview Pricing Features Success Stories Free Trial Buy Search my1voice Home Features View all features Features Virtual
AT&T Business Voice Mail Comprehensive Messaging Solution Welcome to AT&T Business Voice Mail AT&T Business Voice Mail is an easy-to-use, easy-to-set-up business messaging tool. Before voice mail can work
Welcome to Princeton University s Unified Messaging System An Introduction Janice Guarnieri Silvia Fernandes Julia Seymore Today s Agenda Brief overview of Unified Messaging Getting Started Demo of Telephone
ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE USING YOUR NEW FEATURES ACN customers can select from a variety of calling features each designed
South College VOIP Phone Training Some of the components of your new telephone system are Cisco IP phones (Series 7945/7962), Call Manager and Unity Express Voice Mail. Some employees will have 7945/7962
Anonymous Call Rejection Anonymous Call Rejection allows a customer to deny any calls from ringing the line if the calling party has blocked the identification number. The calling party receives a message
VoIP Adapter User Guide This guide is meant to help you set up your VIRTUAL PhoneFusion One phone number and PhoneFusion VoIP Adapter. It will also provide you some tips and shortcuts. Note that PhoneFusion
Centrex Messaging User Guide Centrex Messaging User Guide Welcome to Centrex Messaging. This guide will get you up and running and help you understand the basic features of this service. We strongly encourage
voicemail fixed line looking after your calls while you re looking after yourself welcome to the manx telecom voicemail service The Voicemail messaging service can be activated on your line and provides
Telephone Instructions All Washington University residence halls, fraternities and administrative offices for the Danforth Campus share the same telephone system. All lines begin with the prefix 935 or
Getting Started with Loyola s New Voicemail System Loyola Moves to Microsoft This guide provides an introduction to Loyola s new unified messaging voicemail system, which went live in March 2014. Additional
VOICE MAIL USER GUIDE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation WS VM-METAS 01/09 Table Of Contents
Digital Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Digital Telephone Service We take pride in providing superior
CallNotes Voice Mail Business User Guide Welcome to AT&T CallNotes Voice Mail Welcome to CallNotes Voice Mail, an easy to use, easy to set up business messaging tool. Before CallNotes Voice Mail can work
USER REFERENCE MANUAL for Software OCTEL MESSAGING DIVISION THE POWER OF MESSAGING Voice messaging gives you the ability to communicate effectively from any touchtone phone 24 hours a day, with one person
Evolution PBX User Guide for SIP Generic Devices Table of contents Introduction... 1 Voicemail... Using Voicemail... Voicemail Menu... Voicemail to Email... 3 Voicemail Web Interface... 4 Find Me Rules...
Digital Voice Services Business User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call
voicemail mobile looking after your calls while you re looking after yourself welcome to the manx telecom voicemail service. The Voicemail messaging service can be activated on your line and provides you
Project CONNECT Guidance on Using The Phone System SOME PRINCIPLES Effective use of the telephone is one of our most important activities. Since the telephone may be the first or only contact we have with
SVMi-4 & SVM-400 Voice Mail System System Administration Manual Contents About this Book 3 How to use this online manual 4 How to print this online manual 5 Feature Descriptions 6 SYSTEM FEATURES 6 AUTO
UM8000 MAIL USER GUIDE INT-2076 (UNIV) Issue 1.0 INTRODUCTION Welcome to UM8000 Mail User Guide. The UM8000 Mail is a simple yet powerful voice messaging system that can greet your callers and record your
TOTALCLOUD PBX FEATURES GUIDE With TotalCloud PBX, Birch offers all the features your business needs in a phone system. Included Features Mobility Mobile Communicator A softphone application that extends
ADVANCED UNIFIED MESSAGING FEATURES Information Technology Systems Division Unified Messaging (UM) at UNCW, 2 Installing and Using the Outlook plug-in, 2 Optional Customization of Unified Messaging within
User Guide for the Coral Phone System and T3 Voice Mail System July 2010 Accessing Help on Using the Phone System Help Desk 581-4000 option 1 The following materials may be found on-line: The Coral User
www.samcom.com.au Samsung Messaging Solutions Samsung Messaging Solutions Transform your business through greater professionalism and efficiency Samsung Messaging Solutions In today s highly competitive
Coral Message Center (CMC) User Guide Version 2.1 for Windows The flexible way to communicate. 2002-2003 Active Voice LLC All rights reserved. First edition 2003. 1 for Yes, 2 for No, PhoneBASIC, Repartee,
WELCOME Welcome to USA Communications Digital Voice. We thank you for being our customer; we take pride in providing superior and reliable Residential Digital Voice services to our customers. This document
Orbitel Residential Digital Phone Service User s Guide All Rights Reserved Copyright 2005 The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any
Welcome to Meridian Mail Voice Messaging Meridian Mail Voice Messaging from Nortel Networks is an advanced business messaging system that offers convenience and efficiency for managing your incoming and
UniCom Enterprise Phone (Polycom CX600) User Guide 1 6 What is UniCom Enterprise?...1 Frequently Used Make a Call...6 What is Microsoft Lync?...1 Call Functions Use Call Controls...7 Who can use UniCom
Getting Started with Exchange Unified Messaging Welcome to Exchange Unified Messaging. This system will replace Clark s existing voice mail system and provide additional functionality. Microsoft Exchange
Simply a better way for your business to communicate. www.voice-ring.com -346,,, Welcome to Voice-Ring Your Digital Solution to Business Telephone Service. There is nothing more important in the Business
USER GUIDE Voice Verizon Business National Unified Messaging Service Standard User Guide What is Unified Messaging? Verizon Business National Unified Messaging Service is an interactive voicemail system
Assigning a custom operator You can set up your mailbox to connect to another number. This allows you to offer your callers the option of leaving a message or speaking to one of your assistants or colleagues.
VOICEMAIL USER GUIDE 1 CONTENTS 1. Introduction... 3 1.1 What is voicemail?.. 3 1.2 Why do we use voicemail?.... 3 1.3 Features of voicemail.. 3 2. Steps to set up new voicemail box.. 4 2.1 Setup new voicemail
Wave IP 2.0 SP1 Wave ViewPoint User Guide 2011 by Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof and Vertical ViewPoint
VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS ABOUT YOUR VERIZON BUSINESS VOICE MAIL SERVICE Business Voice Mail service can be a benefit to your business and to callers who need to leave
ADDITIONAL FEATURES Because a wide array of features are available on telephone systems, check with telephone suppliers for your specific requirements. Centralized equipment usually incorporates standard
vsuite Home Phone Feature Reference Below is a list of features that are included with your new vsuite telephone service. Should you have any questions or problems with a feature please feel free to contact
What s New in Exchange 2010? A quick guide to the most significant changes you will see when your account is migrated to Exchange 2010 The Top 10 Changes in Exchange 2010..2 Email Retention and Archives..3
RIT Extension to Cellular User Guide Welcome GETTING STARTED Welcome to being connected wherever you are! Instead of waiting for a call at your desk, the RIT Extension to Cellular solution (hereafter called
Introduction to Meridian Mail Preamble: Meridian Mail is Humber s voice messaging system. Much like an answering machine or call answer service, Meridian Mail traps missed calls and records voice messages.
VOICE MAIL USER GUIDE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation WS VM-METAS 01/09 Table Of Contents
CALLPILOT VOICEMAIL USER GUIDE SETTING UP YOUR MAILBOX First-Time Login o Dial 7002, the CallPilot voice mail access number o Enter your MAILBOX NUMBER then press o Enter your temporary password, (32 +
General Phone Tips To transfer a call to another line: 1. Press the Conf button 2. Dial the extension you wish to conference 3. Wait for the person to answer 4. Press Conf again to connect the two calls
Virtual Phone System User Guide v5.4 169 Saxony Road, Suite 212 Encinitas, CA 92024 Phone & Fax: (800) 477-1477 Welcome! Thank you for choosing FreedomVoice. This User Guide is designed to help you understand
Phone User Guide Dear FiberNET Phone Customer, Thank you for choosing MUS FiberNET as your broadband services provider. As a FiberNET Telephone service user, you receive your local phone service from Windstream
User Guide 1 Contents 1. Setting up your Phone Phone Setup Phone setup instructions Recording Voicemail Greeting and Voicemail Menu Testing tools Phone Usage Call Transfer, Call Forwarding and Do Not Disturb
Cisco Unity Express 8.5 Voice-Mail System User s Guide for Advanced Features First Published: January 18, 2011 This guide provides information about using some of the advanced voice-mail features of your
Features of Business Class Phone Caller ID When you receive a call, the name and telephone number of the person calling you is shown on your Caller ID display screen. To use Caller ID: 1. When you receive
Call Answer/Message Manager with Aliant Voicemail Online Call Answer/Message Manager automatically takes a message when you re away, on the telephone or on Dial up Internet. You ll enjoy the convenience
Anonymous Call Rejection Anonymous Call Rejection rejects calls from callers who block their Caller ID information, so the calls don t even ring through on your line. To Activate Call Rejection: Pick up
THE INS AND OUTS OF SKYPE Presented by Marie Vesta APCUG V. President WHAT IS SKYPE? Skype is a program that uses the internet to make calls and videocalls, to chat and to send texts and files. Skype is