Solution Architecture for Energy and Utilities (SAFE) Partner Ecosystem. Copyright IBM Corporation IBM Corporation

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1 Solution Architecture for Energy and Utilities (SAFE) Partner Ecosystem Copyright IBM Corporation IBM Corporation

2 Infrastructure Services Client Interaction Partner Interaction Development Infrastructure Services IBM Global Energy and Utility Industry IBM Solution Architecture for Energy & Utilities Framework (SAFE) Framework Evolution (2004 to today) 2009 SAFE Utility Business Domains Third Party Domain Generation Transmission and Distribution Customer Operations Functions Functions Functions Construction Asset Maintenance Asset Operations Fuel Management Safety & Compliance Trading Planning and Construction Field Service Asset Management Meter Data Mgmt Grid Operations Marketing Sales Billing and Collections Customer Care Supply Acquisition 2006 SOA Architecture Plant Plant Operations Operations Fleet Fleet Mgmt Mgmt Supply Supply Expansion Expansion Network Enterprise Enterprise Advanced Network Advanced Automation Asset Asset Meter Automation Meter and Mgmt Mgmt Mgmt and Mgmt Analytics Analytics Customer Customer Care Care Customer Customer Mgmt Mgmt Customer Customer Systems Systems Intelligent Utility Network AMR SAFE evolved from the Energy Hub and concentrated on Enterprise Application Integration 2004 Framework Introduction CIS/ CRM Energy EAM Trade Business Process Intelligence ERP/ HR Application Services FIN GIS Enterprise Service Bus Network Communication Sensors Grid Monitor HIST OMS Mobile Work DW WMS Process Services EMS IT Service Management Access Services Business App Services - Analytics Business Optimization Services OMS Trading EAM Process Modeling & Workflow SCADA MDM CIS WAMS GIS Security Services Enterprise Service Bus Data Transport Data Sources Information Services - CIM SAFE architecture based on SOA SOA Development Services ERP Finance Interaction Services Content Mgmt AMM Partner Interaction Communications Network Domain Device Domain Business Integration Layer Service Oriented Architecture User interaction Device Support SAFE expanded/enhanced to leverage acquisitions and new capabilities: Asset, device and service monitoring Asset lifecycle management Business process automation Enhanced customer experience Informed decision making Regulatory, risk, and compliance management Security solutions Devices Security Services Management Services Data Services 2

3 IBM provides a comprehensive Energy and Utilities framework that delivers smarter solution deployment The framework gives you speed, flexibility and choice in deploying solutions while reducing cost and risk! Energy IBM industry & Utilities solutions Solutions Asset, Device and Service Monitoring Asset Lifecycle Management Business Process Automation Business Partner partner Ecosystem solutions IBM Industry Frameworks Regulatory, Risk and Compliance Management Infrastructure & Governance Improve Customer Experience Security Solution Informed Decision Making The framework provides An approach to align technology with utility business needs Utility industry best practices and solution accelerators to speed deployment Re-usable implementation patterns to lower risk Support for adoption of open and industry standards A choice of business applications from IBM business partners 3

4 IBM s Energy and Utilities Industry Solution Framework Energy and Utilities Solutions Solution Offerings Power Generation Optimization Smart Grid Strategic Visioning Kit AMI Planning Tool E&U CBM Utilities Network Revitalization IBM Service Assets Delivery Assets AMI Business Process Accelerator SAP IS-U Training Materials SAFE Framework Customer Operations Transformation Software Assets Mobile Workforce Mgmt WBM Meter to Cash Processes in WBM Corporate Support Services ISV Ecosystem Software Industry Framework Maximo for Utilities Maximo for Nuclear Industry Extensions Maximo/FileNet Adapter Platform (key components) Information Mgmt. WebSphere Rational Tivoli Lotus FileNet products Business Modeler Software Architect Netcool products Expeditor Cognos /Now Process Server Application Maximo products Mobile Portal InfoSphere Info Message Broker Developer Identity manager Accelerator Server ESB Access Manager InfoSphere DataPower Compliance Warehouse Portal Insight Manager ilog Infrastructure Infrastructure: servers, storage, communication networks & associated services 4

5 The SAFE Framework enables integration of information and processes across the utility company Solution Architecture for Energy and Utilities Framework Third-party Access Domain Utility Business Domain Power Generation Plant Operations Fleet Management Supply Expansion Business and infrastructure integration layer (Services Oriented Architecture) Asset, Device and Service Monitoring Asset Lifecycle Management Regulatory, Risk and Compliance Management Transmission & Distribution Mobile Workforce Management Asset Lifecycle Management Supply Chain Management Communications network domain Device domain Customer Operations Customer Management Customer Care Customer Systems Improved Customer Experience Intelligent Utility Network (IUN) Smart Meter & Beyond Grid Operations Security Communications Network Plug-In vehicle/distributed Energy Resources Informed Decision Making Corporate Support Services Human Resources Accounting Payroll Business Process Automation S e c u r i t y S o l u t i o n s 5

6 IBM Solution Architecture for Energy and Utilities Framework spans the enterprise Linking business and IT to enable new capabilities Asset, Device and Service Monitoring Visualize infrastructure availability and performance through device, event and usage data, providing real-time control and analysis to speed time to resolution. Asset Lifecycle Management Track, document and make decisions about the procurement, deployment, operation, maintenance, and disposal of generation plant, transmission or distribution field assets. Informed Decision Making Use data and information aggregated from business and operation systems to analyze events, develop insights, correlate reactions to change, to improve business flexibility and performance. Improved Customer Experience Deliver convenient, personalized customer experience, by enabling interactive communication and providing consumers more control of their of their energy sources and usage. Business Process Automation Model, manage, and optimize business processes resulting in faster time to market, increased customer satisfaction, and higher productivity. Regulatory, Risk & Compliance Management Manage large quantities of utility documents and processes to comply with government mandated regulations Security Solutions Comprehensively manage and prevent security risk across all business domains 6

7 SAFE Framework Ecosystem Value Proposition 7

8 Partner Solutions + IBM software = Faster Returns on Smart Grid Investments Primary inhibitors to the adoption of smart grid technology: High solution costs Immaturity of technology Integration complexity to existing IT infrastructures Source: IDC Energy Insights North American IT Spending Forecast Dec 2009 Pre-integration between IBM software and industry-leading partner applications: Reduces risk & improves deployment speed through E&U solution accelerators, SOA foundation, IT and E&U open industry standards & an ecosystem of partners solutions resulting in Lowers integration and development costs as a result of standards-based open architecture Provides a stable, widely adopted SOA architecture as the foundation for smart grid initiatives 8

9 Business Partners and IBM Collaborating for Success in Energy and Utilities The objective of the SAFE Partner Program is to prove pre-integration and focus on marketplace success 1. Industry Specific Technical Criteria IBM Software Group Validation criteria: Business Processes Automation Model, manage, and optimize business processes resulting in faster time to market, increased customer satisfaction, and higher productivity. Partner earns 2 points, one must be a major ( A ) Majors Key Framework Building Block (1 pt) WebSphere Process Server WebSphere ESB WebSphere Message Broker WebSphere DataPower + Electives (1 point each) ilog WebSphere Modeler WebSphere Business Monitor WebSphere Integration Developer Additional qualifying products IEC CIM 2. Validate 11 pre-integration is Complete Industry Frameworks Ecosystem Overview 2009 IBM Corporation 3. Promote Value of Partners as Framework Assets 9

10 IBM industry solutions Energy & Utilities Solutions Business partner solutions Business Partner Ecosystem IBM Industry Frameworks Asset, Device and Regulatory, Risk Service Monitoring and Compliance Management Asset Lifecycle Management Business Process Automation Infrastructure & Governance Improve Customer Experience Security Solution Informed Decision Making networks, servers, applications and data, driving business agility and intelligent network transformation. ownership (TCO), improve time-tomarket and deliver stronger bottom line results. ESRI s scalable technology platform, ArcGIS, comprises an SOA-compliant set of GIS software components integrating core utility workflows. From asset management to operations support, ArcGIS delivers predictive analytics that enables utilities to anticipate and respond to business challenges more quickly and cost-effectively powerful software platform, uniquely positioned to provide network visibility and control, process automation and business collaboration for solutions across the energy value chain. IBM Solution Architecture For Energy and Utilities Framework The U.S. electric system, "the supreme engineering achievement of the 20th century," is aging, inefficient, congested, and incapable of meeting future energy needs, according to a recent U.S. Department of Energy (DOE) report. Believed to be the solution to modernize utilities around the world, a smart grid adds communication and computer technology to electric networks, ensuring cleaner, more reliable, and more affordable energy. GIS is the information-management platform on which utilities rely for crucial smart grid components such as data management, analysis, vulnerability planning, risk analysis, mobile workforce support, visualization, and operations awareness. ESRI s ArcGIS software is widely recognized for its strong role in building and managing the digital asset management information systems for electric power and gas transmission and distribution networks as well as telecommunications systems worldwide. For most of the world s utilities, ArcGIS provides the most comprehensive inventory of the electrical distribution network components and their spatial locations. The goal of a smart utility is to have the capability to understand, manage, and predict the state of the system from the worker s dashboard to the boardroom, from the sensor to both the utility and the customers. ArcGIS extends the IBM Solution Architecture For Energy and Utilities Framework providing the tools, applications, workflows, analytics, and information-integration capabilities needed to manage the smarter utility. IBM s SAFE Framework enables utilities to extract value from information and leverage all data sources, especially those data sources such as facility infrastructure, assets, customers, and workers that are location-based ArcGIS authors, or creates, the spatial information about utility assets (poles, pipes, wires, transformers, duct banks, customers) and serves that information to the enterprise. Within the infrastructure of SAFE, ArcGIS drives core utility business applications dynamically, combining data served from the GIS, SCADA, and customer systems with other information from outside the utility such as traffic, weather systems, or satellite imagery. Utilities use this combined information for business applications, from visualizing a common operating picture to inspection and maintenance to network analysis and planning. Company and Solution Description Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all government utilities throughout the world rely on ESRI's GIS solutions to spatially enable their as-built environments, manage their operations, respond to emergencies, and provide better services to constituents. GIS is the software and web tools necessary to help utilities like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Copus Christi, Honolulu, and Chesapeake, by improving asset and work management, maintenance, and mobile workforce management. IBM Maximo Spatial asset management software geoenabled by ESRI, is not only at the center of IBM s SAFE Framework, but also is foundational to smarter energy systems. ESRI is the world s leading developer of geographic information systems (GIS) software. Unique Value Propositions Geo-spatial technology for asset/building/workforce/service management Deep geo-spatial analytics for operations management and predictive analysis Advanced asset data visualization enriches insight, drives operational decisions Target Audience Industry Segment Decision Maker(s) / Influencer(s) Which On Ramp it applies to? Risk and compliance management; Asset lifecycle management; Partner Key Contacts Sales/Marketing Lead Technical Lead E&U, Government, Transportation, Water, Oil&Gas, Manufacturing, Nuclear CIO, Program Directors, LOB Mgrs, Influencers include Chief Program officers, IT Mgrs GIS Project Mgrs Improved customer experience; Informed decision making; asset, device, and service monitoring Julio Olimpio, IBM Strategic Alliance Mgr, jolimpio@esri.com Hamid Yunus, ESRI Services Architect, hyunus@esri.com IBM Business Partner Value Proposition New Geo-Spatially Enabled SOA, Smart Appliance, and Private Cloud Components I I I I V Customer facing demo: Yes IBM: IBM Maximo Team Terry.saunders@us.ibm.com IBM NCO Solution Components Typical Typical Upsell Typical EAM Configuration IBM Maximo IBM WebSphere Application Server IBM Validations Industry Framework - SAFE Industry Framework - NCO IBM SOA Specialty IBM Maximo Spatial IBM WAS IBM SPSS IBM Cognos 8 IBM Filenet P8 IBM DB2, IDS IBM System X, P, Z ESRI Utility Industry Template examples: resources.esri.com Starburst Opportunities IBM Cognos IBM ILOG IBM DB/2, IDS IBM Filenet CM & BPM IBM Smart Analytics Appliances IBM Cloudburst IBM Websphere Portal Server Customer References NiSource City of Chesapeake Date: 3/1/2010 IBM Tivoli AM IBM ILOG IBM WebSphere Portal IBM WAS ESB Northern Territory Power & Water, Aus DCWASA 2010 IBM Corporation IBM Global Energy and Utility Industry SAFE Partner Program Joint Marketing Activities Example only. Specific GTM activities based on partnership performance Business Partner executive-level strategy planning meetings Demonstrations featuring partner content Joint Solution Announcement and Press Validated partners included in Gridweek press release emeter IBM joint product development press release at Distributech SAFE Partner Wiki created to provide IBM sellers with partner information IBM Solution Architecture For Energy and Utilities Framework Accelerating Solutions for Smarter Energy Collateral Business Solution Quick Views Joint Sales Presentations Joint Solution Brochures Other Activities Education of key partners for IBM team; Trilliant, Tendril + more Promote partner sales wins, references Leverage IIC centers to promote partner solutions Business Agility Integrate, manage and optimize utility systems, inclusive of assets, devices, Leverage a flexible software platform to reuse assets, lower total cost of ArcGIS for Utilities IBM Solution Architecture For Energy and Utilities Framework is an innovative, ESRI and IBM Enhancing Asset Life Cycle Management with GIS IBM Industry Framework Business Partner ESRI ArcGIS for IBM Maximo Spatial EAM, FSM, BIM 10

11 Sales Enablement for SAFE Framework ISV s Critical Success Factors to Successful Joint Revenue Generation Build/Enable Validation Sales Readiness Joint Messaging Joint Demo & Ref Arch Engagement Model Sales & Technical Education Customer Engagements Wins & References

12 Joint Messaging: Seller s Quickview Focus: Educate sellers on partner capabilities IBM Industry Framework Business Partner ESRI ArcGIS for IBM Maximo Spatial EAM, FSM, BIM Date: 3/1/2010 Company and Solution Description Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all government utilities throughout the world rely on ESRI's GIS solutions to spatially enable their as-built environments, manage their operations, respond to emergencies, and provide better services to constituents. GIS is the software and web tools necessary to help utilities like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Copus Christi, Honolulu, and Chesapeake, by improving asset and work management, maintenance, and mobile workforce management. IBM Maximo Spatial asset management software geoenabled by ESRI, is not only at the center of IBM s SAFE Framework, but also is foundational to smarter energy systems. ESRI is the world s leading developer of geographic information systems (GIS) software. Unique Value Propositions Geo-spatial technology for asset/building/workforce/service management Deep geo-spatial analytics for operations management and predictive analysis Advanced asset data visualization enriches insight, drives operational decisions Target Audience Industry Segment Decision Maker(s) / Influencer(s) Which On Ramp it applies to? Risk and compliance management; Asset lifecycle management; Partner Key Contacts Sales/Marketing Lead Technical Lead E&U, Government, Transportation, Water, Oil&Gas, Manufacturing, Nuclear CIO, Program Directors, LOB Mgrs, Influencers include Chief Program officers, IT Mgrs GIS Project Mgrs Improved customer experience; Informed decision making; asset, device, and service monitoring Julio Olimpio, IBM Strategic Alliance Mgr, jolimpio@esri.com Hamid Yunus, ESRI Services Architect, hyunus@esri.com IBM Business Partner Value Proposition New Geo-Spatially Enabled SOA, Smart Appliance, and Private Cloud Components I I I I V Customer facing demo: Yes IBM: IBM Maximo Team Terry.saunders@us.ibm.com IBM NCO Solution Components Typical Typical Upsell Typical EAM Configuration IBM Maximo Spatial IBM WAS IBM Maximo IBM WebSphere Application Server IBM Validations Industry Framework - SAFE Industry Framework - NCO IBM SOA Specialty IBM SPSS IBM Cognos 8 IBM Filenet P8 IBM DB2, IDS IBM System X, P, Z ESRI Utility Industry Template examples: resources.esri.com Starburst Opportunities IBM Tivoli AM IBM ILOG IBM WebSphere Portal IBM WAS ESB IBM Cognos IBM ILOG IBM DB/2, IDS IBM Filenet CM & BPM IBM Smart Analytics Appliances IBM Cloudburst IBM Websphere Portal Server Customer References NiSource City of Chesapeake Northern Territory Power & Water, Aus DCWASA 2010 IBM Corporation 12

13 Asset, Device and Service Monitoring Asset Lifecycle Management Business Process Automation Regulatory, Risk and Compliance Management Improve Customer Experience Security Solution Informed Decision Making IBM Global Energy and Utility Industry Joint Messaging: Solution Brief Focus: Convey Joint Business and Technical Value IBM Solution Architecture For Energy and Utilities Framework Accelerating Solutions for Smarter Energy IBM industry solutions Energy & Utilities Solutions Business partner solutions Business Partner Ecosystem IBM Industry Frameworks Infrastructure & Governance Business Agility Integrate, manage and optimize utility systems, inclusive of assets, devices, networks, servers, applications and data, driving business agility and intelligent network transformation. Leverage a flexible software platform to reuse assets, lower total cost of ownership (TCO), improve time-tomarket and deliver stronger bottom line results. ArcGIS for Utilities ESRI s scalable technology platform, ArcGIS, comprises an SOA-compliant set of GIS software components integrating core utility workflows. From asset management to operations support, ArcGIS delivers predictive analytics that enables utilities to anticipate and respond to business challenges more quickly and cost-effectively IBM Solution Architecture For Energy and Utilities Framework is an innovative, powerful software platform, uniquely positioned to provide network visibility and control, process automation and business collaboration for solutions across the energy value chain. IBM Solution Architecture For Energy and Utilities Framework ESRI and IBM Enhancing Asset Life Cycle Management with GIS The U.S. electric system, "the supreme engineering achievement of the 20th century," is aging, inefficient, congested, and incapable of meeting future energy needs, according to a recent U.S. Department of Energy (DOE) report. Believed to be the solution to modernize utilities around the world, a smart grid adds communication and computer technology to electric networks, ensuring cleaner, more reliable, and more affordable energy. GIS is the information-management platform on which utilities rely for crucial smart grid components such as data management, analysis, vulnerability planning, risk analysis, mobile workforce support, visualization, and operations awareness. ESRI s ArcGIS software is widely recognized for its strong role in building and managing the digital asset management information systems for electric power and gas transmission and distribution networks as well as telecommunications systems worldwide. For most of the world s utilities, ArcGIS provides the most comprehensive inventory of the electrical distribution network components and their spatial locations. The goal of a smart utility is to have the capability to understand, manage, and predict the state of the system from the worker s dashboard to the boardroom, from the sensor to both the utility and the customers. ArcGIS extends the IBM Solution Architecture For Energy and Utilities Framework providing the tools, applications, workflows, analytics, and information-integration capabilities needed to manage the smarter utility. IBM s SAFE Framework enables utilities to extract value from information and leverage all data sources, especially those data sources such as facility infrastructure, assets, customers, and workers that are location-based ArcGIS authors, or creates, the spatial information about utility assets (poles, pipes, wires, transformers, duct banks, customers) and serves that information to the enterprise. Within the infrastructure of SAFE, ArcGIS drives core utility business applications dynamically, combining data served from the GIS, SCADA, and customer systems with other information from outside the utility such as traffic, weather systems, or satellite imagery. Utilities use this combined information for business applications, from visualizing a common operating picture to inspection and maintenance to network analysis and planning...esri has unique GIS capabilities which extend SAFE, not only geoenabling operations such as asset management and mobile-workforce optimization, but also fusing data from disparate sources -- Bill Meehan, Director of Utility Solutions, ESRI. Benefits of ESRI ArcGIS for utilities: ArcGIS brings strong geo-analytics, information management, and workforce enablement technology to the IBM SAFE Framework. ArcGIS allows utilities to visualize the electric, gas, and communications systems and the relationship that exists between them. A smarter utility uses GIS to monitor and express the health of the energy system such as driving alerts and visualizing sensors that fail to meet service levels. ArcGIS manages temporal information on the condition of utility assets including data from sensors, instruments, field workers, and other dynamic information sources. ArcGIS also helps utilities understand the relationship of networks with surroundings. Because GIS can help identify relationships between systems and the environment, it is an essential tool for vulnerability prediction, risk assessment, restoration, storm tracking, and security monitoring. ArcGIS provides a spatial context to the analytics and metrics of a smart grid. With GIS, utilities can track performance over time and provide a convenient means of visualizing trends. A smart grid, with GIS is capable of providing advanced grid performance analytics, tracking trends in equipment performance and customer behavior, and recording key performance indicators. ArcGIS communicates the condition of the network to customers, management, and the utility workforce, providing a dynamic, real-time common operational picture anytime, via multiple delivery models. ESRI and IBM: A Closer Look Within the IBM SAFE Framework, specifically the servicesoriented architecture built upon IBM WebSphere software, ESRI technology addresses four of the core functional needs of modern utilities. Spatial Information Management. The digital system-ofrecord of any utility information system is the geodatabase, comprised of all location-dependent information, whether the assets are fixed, move, or change condition. IBM Maximo EAM software relies on ArcGIS Server for dynamic data management and visualization. ESRI supports the management of geodatabases in IBM DB2 and Informix 13

14 How to Become a SAFE Framework Partner 1. Create solution entry in Global Solution Directory (GSD) and Submit Nomination for validation 2. Determine integration scenario and submit Validation Requirement Document (VRD) - Request Tech Talk or a consultation with IDR e- architects (optional) - Complete and submit the VRD 3. Plan and complete enablement (if requested) - On-site or remote using IBM Innovation Centers or - Using Partner's testing environment - Leverage existing Ready for Programs 4. Collect and submit the validation logs - Download Validation Package Preparation instructions - Perform validation product demo if requested by IBM What IBM products to validate? Enable solution on products Validate Receive Framework Validation Certification 14

15 Validation criteria: Asset, Device and Service Monitoring Visualize infrastructure activity/health through device data, event messages and utility usage data, providing real-time control and analysis Partner earns 2 points, one must be a major ( A ) A Majors Key Framework Building Block (1 pt) DataPower Netcool Omnibus IBM Tivoli Network Manager IBM Tivoli Monitoring ITCAM for SOA Tivoli BSM CognosNow + Electives (1 point each) Business Monitor WebSphere Service Registry & Repository Additional qualifying products IEC CIM B 15

16 SAFE Framework Ecosystem Partners 16

17 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Asset, Device and Service Monitoring Cisco Information Center extends the Asset, Device and Service Monitoring capabilities of the SAFE framework through consolidation, filtering and correlation of fault and alarm information from a wide range of management platforms and products. Nick Holden Contacts Director Business Development Nicholde@cisco.com Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create solutions with partners that allow utilities to drive productivity, improve customer satisfaction and strengthen competitive advantage. Cisco s smart grid strategy: End-to-end secure IP communications infrastructure from generation to home will help utility companies optimize power supply and demand Standards based and interoperable Secure, reliable, and resilient Seamless integration with grid control systems Cisco Information Center (CIC) consolidates, filters, and correlates fault and alarm information from a wide range of management platforms and products. The CIC application suite is comprised of Tivoli Netcool Omnibus, Tivoli Network Manager, Tivoli Business Service Manager, and IBM Tivoli Monitoring. Cisco Information Center consolidates, de-duplicates (suppression of repeat events), filters, and correlates fault and alarm information from a wide range of management platforms and products. The CIC solution integrates directly with many Cisco Element Management Systems including: Cisco Active Network Abstraction Cisco Multicast Manager Cisco Transport Manager Cisco IP Solution Center 17

18 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Asset, Device and Service Monitoring Visualize infrastructure activity/health through device data, event messages and utility usage data, providing real-time control and analysis Contacts Eric Miller Senior Vice President, Solutions: Trent Bowers, Strategic Accounts Richard Segina, Bus Dev, SAs Geographies 50 countries worldwide HydroOne Trilliant is a Smart Grid communications company that provides utilities with end-to-end communications networks and management software that span from the head-end operations center to all devices on the grid meters and in-home energy management devices, substations, and grid devices such as transformers and capacitor banks. Trilliant solutions help utilities deploy Smart Grid networks throughout their entire territory to improve energy efficiency, integrate renewable resources, and optimize grid operations.. Illinois Rural Electric Coop Triad Milton Hydro Customer Success JPS Iberdrola Centrica Independent Energy PSEG Trilliant s Smart Grid solution includes the SecureMesh multi-tier communication network and the UnitySuite application for management and control. UnitySuite integrates with IBM s WebSphere Application Server to enhance performance, scalability, and disaster recovery, WebSphere Enterprise Service Bus to simplify Smart Grid implementation within the utility enterprise, and Tivoli Omnibus (Netcool) to provide enterprise-level network management, automated diagnostics, resolution triggers, and advanced business process management. Trilliant provides robust, scalable solutions for the next generation electric grid; -WAN Communications for Smart Distribution -NAN Communications for Smart Metering -HAN Communications for the Smart Consumer -Enterprise Software to Manage the Smart Grid 18

19 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Asset Lifecycle Management: Track, document and make decisions about the procurement, deployment, operation, maintenance, and disposal of field assets Contacts Julio Olimpio, IBM Strategic Alliance Hamid Yunus, ESRI Services Architect, Website: index.html North America South America Africa Australia Asia, SE Asia Europe Middle East Geographies ESRI is the world s leading developer of geographic information systems (GIS) software. Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all government utilities throughout the world rely on ESRI's GIS solutions to; spatially enable their as-built environments manage their operations respond to emergencies provide better services to constituents Customer Success GIS provides the software and web tools necessary to help utilities like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Corpus Christi, Honolulu, and Chesapeake. ArcGIS extends the IBM Solution Architecture For Energy and Utilities Framework providing the tools, applications, workflows, analytics, and informationintegration capabilities needed to manage the smarter utility. ESRI s ArcGIS software is widely recognized for its strong role in building and managing the digital asset management information systems for electric power and gas transmission and distribution networks as well as telecommunications systems worldwide. ArcGIS provides the most comprehensive inventory of the electrical distribution network components and their spatial locations. The goal of a smart utility is to have the capability to understand, manage, and predict the state of the system from the worker s dashboard to the boardroom, from the sensor to both the utility and the customers. 19

20 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Regulatory, Risk & Compliance Management Manage large quantities of utility documents and processes to comply with government mandated regulations Contacts Sales & Marketing Contact: Michael Carducci VP Partner Dev.; Technical Contact: Pat Kozak - VP of Product Dev; pkozak@evgenergy.com North America Europe Australia South Africa Geographies Evergreen Energy is a science based environmental intelligence software company that has developed the GreenCert family of Solutions. The GreenCert analytic solutions enable the quantification, verification and compliance reporting for GHG related risks and market opportunities. GreenCert measures GHG reductions and carbon offsets within a scalable GHG platform. With its scientific foundation, this framework is capable of providing a complete and immediate view of any organization s GHG status with up-to-theminute accuracy upon full deployment. Our current modules focus on energy, agriculture and other commercial environmental applications. GreenCert is the first web-based Enterprise Content Management solution enabling the quantification, verification, analysis or uncertainty and compliance reporting for Greenhouse gas (GHG) related risks. GreenCert measures GHG reduction removals, avoidances and carbon offsets and provides an all encompassing solution based on sound business metrics. Complete system automation that allows real-time data ingestion, processing and output, including customized dashboard reports Modular approach that can be adapted to any quantification methodology or standard; easily modified for new or revised standards and regulations Architecture characterized by easy integration and scalability to multiple applications and project types; interoperable with multiple and disparate systems and applications 20

21 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Business Process Automation Model, manage, and optimize business processes resulting in faster time to market, increased customer satisfaction, and higher productivity Contacts Ralph Mackiewicz Vice President SISCO, Inc /2 Mile Road Sterling- Heights, MI USA Tel: URL: North America Europe Asia Pacific Russia Geographies SISCO has extensive experience in applying technology to provide utilities with unique solutions involving standards like IEC for wide area protection and ICCP-TASE.2 for inter-control center communications and power plant dispatching. SISCO supports CIM based applications for SCADA integration, condition based maintenance and other smart grid systems. SISCO has been actively participating in the IEC standardization activities since the mid 1990s. In addition to IBM, SISCO has strong technology and business relationships with other leading solution providers for utilities like OSIsoft using the PI System. SISCO s UIB and IBM WebSphere ESB lowers the cost of integrating business and operations functions by providing a modeldriven framework that leverages the performance and flexibility of SOA while helping handle the complexity of real-time systems using the IEC Common Information Model (CIM). Utilities can more easily leverage their existing real-time systems to improve their operations to provide faster customer service, more profitable asset utilization, more effective maintenance of existing assets, and help build a smarter planet. 21

22 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Asset Lifecycle Management: Track, document and make decisions about the procurement, deployment, operation, maintenance, and disposal of field assets 14 Aquatic Dr Frenchs Forest NSW 2086 Australia Contacts Phone: Australia North America Asia Europe Geographies Retriever Communications is a world leading software company which maximizes productivity for field based workforces by building mobility applications linked to the enterprise. Applications are built using Retriever s unique toolbox development suite allowing robust solutions to be built for rapid deployment. Systems developed using Retriever technology are highly scalable, robust, easy to maintain and work with a wide variety of mobile computers, ruggedized devices and PDA s, to suit any organization with a need to manage a field based workforce. Customer Success A water services provider in Australia reduced water usage and improved productivity when it worked with IBM Business Partner Retriever Communications to implement a solution utilizing IBM System x3250 hardware and IBM WebSphere Application Server Express software Retriever Communications mobile solution supports the IBM Solution Architecture for Energy and Utilities Asset Life Cycle Management software capability, by facilitating the dynamic tracking of asset information. Field inspectors are able to enter all asset information digitally, whilst on site, into wireless handheld devices. All asset information is sent back, straight away, to IBM s server asset repository, updating asset information ready for next time the asset is inspected. All job requests are sent straight out to field technicians for dynamic status updates, parts management, checklist maintenance and asset data sheets. 22

23 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Asset, Device and Service Monitoring Visualize infrastructure activity/health through device data, event messages and utility usage data, providing real-time control and analysis Contacts Joe Forbes, Jr, COO, Roy Moore, CMO, 4700 Falls of Neuse Road, Suite 340 Raleigh, NC Telephone: North America Geographies A real-time Distributed Energy Management System ( DEMS ) that provides the benefits of a/an: Home Area Network ( HAN ) Utility-grade AMI Virtual peak plant ( VPP) Utility energy management system ( UEMS ) This DEMS costs less than 30% of the capital cost of a gas-fired peak plant and less than 40% of the operating cost Customer Success Public Works Commission Fayetteville pilot Solution Design: The software as-a-service system helps consumers and small businesses save money and the environment while providing their serving utility with powerful tools to improve reliability, reduce capacity constraints, reduce operating costs and add valuable new services. Built on IBM DB2, WebSphere Application Server, MQ, Tivoli Netcool Real time - seconds instead of minutes (from initiation to return confirmation) Two-way, secure, with 99.9%+ reliability Standards-based hardware and hardware interfaces Standard communication protocols (IP, ZigBee, HPA, HSDPA, EVDO) Service Oriented Architecture (SOA)/interoperable via APIs Empirical, verifiable Cost effective 23

24 The SAFE Framework Partner Ecosystem: Framework Capabilities Company Overview Solution Overview Asset Lifecycle Management: Track, document and make decisions about the procurement, deployment, operation, maintenance, and disposal of field assets Contacts Troy Carbaugh, Alliance Manager, (623) Worldwide Geographies With more than 14,000 installations, the OSIsoft PI System is the flexible foundation for establishing a culture of continuous improvement at the plant, across the enterprise, and throughout the value chain. Leveraging the PI System, companies improve asset performance, increase energy efficiency, mitigate risk, centralize knowledge, and optimize production to drive profitability and remain competitive. PacifiCorp Iberdrola PS&G DTE Customer Success See for many more OSIsoft s world-leading, real-time data and event infrastructure, PI System connects the right people with the right information at the right time, so they can analyze, collaborate and act. Combined with a scalable and reliable realtime infrastructure, OSIsoft offers collaborative tools that make mission-critical information visible across the enterprise and value chain, now, and over time. OSIsoft PI System is integrated with IBM Maximo, a leading technology of SAFE and Smarter Planet. 24

25 The SAFE Framework Partner Ecosystem: Capabilities Company Overview Solution Overview Security: manage and prevent security risk across all domains Interactive Customer Experience: interactive communication and providing consumers more control of their of their energy sources and usage Contacts Bob Borzillo, Strategic Alliances 2111 N Molter Road Liberty Lake, Washington 99019, USA Worldwide Geographies Itron Inc. is a leading technology provider of intelligent metering, data collection and utility software solutions, to the global energy and water industries, with nearly 8,000 utilities worldwide relying on its technology to optimize the delivery and use of energy and water. Itron products include electricity, gas, water and heat meters, data collection and communication systems, including automated meter reading (AMR) and advanced metering infrastructure (AMI); meter data management and related software applications; as well as project management, installation, and consulting services. Centerpoint DTE SCE Customer Success 8000 customers in 130 countries OpenWay by Itron includes comprehensive smart meters, an enhanced and secure communications network and sophisticated system software. designed to meet the business and operational needs for meter data collection while supporting additional applications such as distribution automation, demand response and energy conservation efforts. IEE Meter Data Management (MDM) provides a single system for collecting and processing large volumes of meter data, and enabling consistent processes and interfaces regardless of the meter data s source or destination. This reduces the likelihood of errors while allowing utilities to change how and when data is collected, and to deploy the most cost-effective meter reading technologies without affecting billing. Itron s solutions leverage the security capabilities of IBM s Datapower appliance and the customer interfacing capability of portlets with IBM Portal Server 25

26 Thank You 27