Deployment and Installation Center

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1 Deployment and Installation Center Websense TRITON Enterprise v7.8.x

2 Deployment and Installation Center Websense TRITON Enterprise version 7.8 Copyright Websense, Inc. All rights reserved. This document contains proprietary and confidential information of Websense, Inc. The contents of this document may not be disclosed to third parties, copied, or duplicated in any form, in whole or in part, without prior written permission of Websense, Inc. Every effort has been made to ensure the accuracy of this manual. However, Websense Inc. makes no warranties with respect to this documentation and disclaim any implied warranties of merchantability and fitness for a particular purpose. Websense Inc. shall not be liable for any error or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The information in this documentation is subject to change without notice. Trademarks Websense, the Websense Logo, TRITON, and ThreatSeeker are registered trademarks of Websense, Inc. in the United States and/or other countries. Websense Security Labs and Advanced Classification Engine (ACE), V-Series, TruWeb DLP, TruHybrid, and Tru DLP are trademarks of Websense Inc. in the United States and other countries. Microsoft, Windows, Windows NT, Windows Server, and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Mozilla and Firefox are registered trademarks of the Mozilla Foundation in the United States and/or other countries. edirectory and Novell Directory Services are a registered trademarks of Novell, Inc., in the U.S. and other countries. Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Red Hat is a registered trademark of Red Hat, Inc., in the United States and other countries. Linux is a trademark of Linus Torvalds, in the United States and other countries. This product includes software distributed by the Apache Software Foundation (http://www.apache.org). Copyright (c) The Apache Software Foundation. All rights reserved. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the sole property of their respective manufacturers.

3 Contents Topic 1 Deployment and Installation Center Planning your deployment Installing your security solution Upgrading your security solution System requirements for this version Preparing for installation Obtaining Microsoft SQL Server Installing the reporting database in a custom folder with SQL Server Topic 2 Deployment Planning for TRITON Solutions TRITON Enterprise deployment overview Topic 3 Web Security Deployment Recommendations High-level deployment diagrams Deploying Web Security core components 38 Deploying hybrid Web Security components Understanding Web Security standalone and integrated modes Hardware recommendations for standalone Web Filter or Web Security deployments 47 Extending your Web Security deployment Additional reporting considerations Web Security required external resources Maximizing Web Security system performance Deploying transparent identification agents Deployment guidelines for Network Agent Locating Network Agent in a single-segment network Locating Network Agent in a multiple-segment network Network Agent on a gateway Deploying Remote Filtering Server and Client Topic 4 Deploying Web Security for a distributed enterprise Web Security basic distributed enterprise topology Web Security for remote users or locations Web Security distributed enterprise deployment models Web Security distributed deployments and secure VPN connections Topic 5 Content Gateway Deployment Deployment and Installation Center 1

4 Contents Content Gateway deployment issues Content Gateway explicit and transparent proxy deployments Special Content Gateway deployment scenarios Chaining Content Gateway with other proxies Topic 6 Planning Data Security Deployment Topic 7 Security Gateway Deployment System requirements Single-appliance deployments Multiple-appliance deployments Topic 8 Installing TRITON Enterprise Creating a TRITON Management Server Installing Web Security management components Installing Data Security management components Installing Security management components Topic 9 Installing Web Security solutions Installing via the Web Security All option Using the TRITON management server as policy source for filtering-only appliances Topic 10 Installing Web Security Components on Linux Starting the Web Security Linux installer Using the Filtering option to install Web Security components on Linux Topic 11 Installing Websense Content Gateway Installing Web Security components to work with Websense Content Gateway Preparing to install Websense Content Gateway Installing Websense Content Gateway Requirements for Red Hat Enterprise Linux Topic 12 Installing appliance-based Websense solutions Topic 13 Setting Up Websense V-Series Appliances Set up the appliance hardware V10000 G2/G3 hardware setup V5000 G2 hardware setup Serial port activation Perform initial command-line configuration Configure the appliance Network interface configuration Appliance Controller Interface (C) Websense Content Gateway Interfaces (P1 and P2) Websense TRITON Enterprise

5 Contents Network Agent Interface (N) Security Gateway Interfaces (E1 and E2, or P1 and P2) Interface bonding Routing configuration Alerting Configuring Web Security components Install off-appliance or optional components Restoring to Factory Image Topic 14 Installing Data Security Solutions Topic 15 Installing components via the Custom option Starting a custom installation (Windows) Installing TRITON Infrastructure Installing Web Security components Policy Server Connection Screen Policy Broker Connection Screen Filtering Service Communication Screen Multiple Network Interfaces Screen Active Directory Screen Computer Browser Screen Integration Option Screen Select Integration Screen Network Agent and Firewall Screen Network Card Selection Screen Database Information Screen Log Database Location Screen Optimize Log Database Size Screen Filtering Feedback Screen Directory Service Access Screen Remote Filtering Communication Screen Remote Filtering Pass Phrase Screen Filtering Service Information for Remote Filtering Screen Turning on the Computer Browser service Installing with SQL Server Installing Data Security components Installing Security components Installing SQL Server 2008 R2 Express (without TRITON Infrastructure) Topic 16 Websense Endpoint Clients Topic 17 Integrating Web Security with Cisco Deployment considerations for integration with Cisco products Getting started with a Cisco integration Deployment and Installation Center 3

6 Contents Configuring a Cisco Security Appliance Cisco integration configuration procedure User-based policies and Cisco integration Configuring a Cisco IOS Router Cisco IOS startup configuration Cisco IOS configuration commands Cisco IOS executable commands Topic 18 Integrating Web Security with Citrix Managing Internet requests from Citrix server users Citrix Integration Service installation overview Install Filtering Service and Network Agent to integrate with Citrix 298 Obtain the Citrix Integration Service configuration package Configure the Citrix Integration Service installation package Use the installation package to install Citrix Integration Service on a Citrix server 304 Upgrading the Citrix Integration Service Configuring user access on Citrix servers 306 Initial Setup of Citrix integration Topic 19 Integrating Web Security with Microsoft Products Deployment considerations for integration with Forefront TMG Installing Web Security to integrate with Forefront TMG Upgrading Web Security when integrated with ISA Server or Forefront TMG 317 Removing the ISAPI Filter Plug-In Converting to an integration with Forefront TMG Forefront TMG initial setup Enabling communication with the Log Database when integrated with Forefront TMG Configuring for TMG using non-web-proxy clients Configuring the ISAPI Filter plug-in to ignore specific traffic User identification and authentication with Forefront TMG Troubleshooting integration with Forefront TMG Topic 20 Integrating Web Security using ICAP Service Installing Web Security to integrate with ICAP Service Configuring the proxy to communicate with ICAP Service Configuring ICAP Service Topic 21 Installing Web Security for Universal Integrations Topic 22 Upgrading TRITON Enterprise Upgrade procedure for solutions that include Web, , and Data Security.344 Upgrading the TRITON management server Websense TRITON Enterprise

7 Contents Topic 23 Upgrading Websense Web Security Solutions Web Security or Web and Data Security upgrade outline Upgrading from Web Security version 7.5.x or earlier Before upgrading Web Security to v Backing up Web Security configuration Backing up TRITON infrastructure settings Preparing the Web Security Log Database for upgrade Web Security upgrade order Upgrading Web Security or Web and Data Security solutions from v7.6 or v v7.8 Web Security software upgrade instructions (Windows) v7.8 Web Security software upgrade instructions (Linux) Topic 24 Upgrading Content Gateway to v7.8.x Topic 25 Upgrading V-Series Appliances to v7.8.x Topic 26 Upgrading Data Security to v7.8.x Topic 27 Migrating Web Security to a new operating system Order of migration and upgrade steps Migrating Web Security management components Moving Web Security policy components to a new machine Updating the operating system on an existing Web Security machine Topic 28 Upgrading Security Gateway Solutions Backup procedures Recovery procedures Topic 29 Initial Configuration for All Websense Modules Web Security initial configuration Additional configuration for Web Security Gateway Anywhere Data Security initial configuration Security Gateway initial configuration Content Gateway initial configuration Network Agent and stealth mode NICs Topic 30 Adding, Modifying, or Removing Components Adding or modifying Windows components Modifying TRITON Infrastructure Adding Web Security components Adding Security components Removing components Removing TRITON Infrastructure Removing Web Security components Deployment and Installation Center 5

8 Contents Removing Content Gateway Removing Data Security components Removing Security components Topic 31 Quick Reference Websense TRITON Enterprise default ports Data Security ports Security Gateway ports Excluding Websense files from antivirus scans Configuring Websense Apache services to use a trusted connection Topic 32 Component Reference TRITON management server TRITON Unified Security Center TRITON Infrastructure SQL Server 2008 R2 Express Websense Content Gateway Data Security manager Protector Mobile agent SMTP agent Microsoft ISA/TMG agent Data Endpoint Printer agent Microsoft FCI agent Integration agent Crawler Security manager Security Log Server Topic 33 Data Security Protector CLI Websense TRITON Enterprise

9 1 Deployment and Installation Center Deployment and Installation Center Web, Data, and Security Solutions Version 7.8.x Click an image to select an option. Deployment and Installation Center 1

10 Deployment and Installation Center Planning your deployment Deployment and Installation Center Web, Data, and Security Solutions Version 7.8.x 2 Websense TRITON Enterprise

11 Deployment and Installation Center Installing your security solution Deployment and Installation Center Web, Data, and Security Solutions Version 7.8.x Deployment and Installation Center 3

12 Deployment and Installation Center Upgrading your security solution Deployment and Installation Center Web, Data, and Security Solutions Version 7.8.x Click the link next to your Websense security solution for upgrade instructions. System requirements for this version Deployment and Installation Center Web, Data, and Security Solutions Version 7.8.x Applies to: Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.8.x Data Security, v7.8.x Security Gateway and Security Gateway Anywhere, v7.8.x In this topic TRITON management server requirements, page 5 Reporting database requirements, page 7 Requirements for Web Security solutions, page 8 Security Gateway requirements, page 10 Data Security requirements, page 11 4 Websense TRITON Enterprise

13 Deployment and Installation Center TRITON management server requirements The TRITON management server must be one of the following 64-bit machines: Windows Server 2008 Standard or Enterprise R2 Windows Server 2012 Standard Edition Windows Server 2012 Standard or Enterprise R2 It hosts the TRITON Unified Security Center (TRITON console), which includes: The infrastructure uniting all management components A settings database for administrator account information and other shared data One or more management modules (Web Security manager, Data Security manager, Security manager), used to configure and report on a Websense security solution. Additional components may also reside on the TRITON management server. Hardware requirements The recommended hardware requirements for a TRITON management server vary depending on whether Microsoft SQL Server 2008 R2 Express (used only for evaluations or very small deployments) is installed on the machine. Notes: Data Security allows for either local or remote installation of the forensics repository. If the repository is hosted remotely, deduct 90GB from the Data Security disk space requirements. It is strongly recommended that you allocate more than the minimum listed disk space to allow for scaling with use. The recommended option allows for scaling as reporting data accumulates. If you install the Websense product on a drive other than the main Windows drive (typically C), it must have at least 3 GB free to accommodate the TRITON installer. Deployment and Installation Center 5

14 Deployment and Installation Center With remote (standard or enterprise) reporting database Management modules Recommended Minimum Web Security 4 CPU cores (2.5 GHz), 8 GB RAM, 150 GB Disk Space 4 CPU cores (2.5 GHz), 4 GB RAM, 70 GB Disk Space Data Security -- 4 CPU cores (2.5 GHz), 8 GB RAM, 140 GB Disk Space Web Security and Data Security Security and Data Security Web Security, Data Security, and Security 8 CPU cores (2.5 GHz), 12 GB RAM, 300 GB Disk Space 8 CPU cores (2.5 GHz), 12 GB RAM, 300 GB Disk Space 8 CPU cores (2.5 GHz), 16 GB RAM, 500 GB Disk Space 4 CPU cores (2.5 GHz), 8 GB RAM, 146 GB Disk Space 4 CPU cores (2.5 GHz), 8 GB RAM, 146 GB Disk Space 8 CPU cores (2.5 GHz), 16 GB RAM, 146 GB Disk Space With local (express) reporting database Management modules Recommended Minimum Web Security 4 CPU cores (2.5 GHz), 8 GB RAM, 240 GB Disk Space 4 CPU cores (2.5 GHz), 4 GB RAM, 100 GB Disk Space Data Security -- 4 CPU cores (2.5 GHz), 8 GB RAM, 240 GB Disk Space Web Security and Data Security Security and Data Security Web Security, Data Security, and Security 8 CPU cores (2.5 GHz), 12 GB RAM, 400 GB Disk Space 8 CPU cores (2.5 GHz), 12 GB RAM, 400 GB Disk Space 8 CPU cores (2.5 GHz), 16 GB RAM, 600 GB Disk Space 4 CPU cores (2.5 GHz), 8 GB RAM, 240 GB Disk Space 4 CPU cores (2.5 GHz), 8 GB RAM, 240 GB Disk Space 8 CPU cores (2.5 GHz), 16 GB RAM, 240 GB Disk Space TRITON console browser support Use any of the following browsers to access the TRITON Unified Security Center. Browser Versions Microsoft Internet Explorer* 8, 9, 10, and 11 Mozilla Firefox 4.4 through 26.x 6 Websense TRITON Enterprise

15 Deployment and Installation Center Browser Versions Google Chrome 13 and later * Do not use Compatibility View. Virtualization systems All TRITON Unified Security Center components are supported on these virtualization systems: Hyper-V over Windows Server 2008 R2 or Windows Server 2012 VMware over Windows Server 2008 R2 or Windows Server 2012 Note that this support is for the TRITON console only. Other components (used for enforcement, analysis, or reporting) may have additional requirements that are not supported by these virtualization environments. Directory services for administrator authentication If you allow users to log on to the TRITON console using their network accounts, the following directory services can be used to authenticate administrator logons: Microsoft Active Directory Novell edirectory Lotus Notes Oracle Directory Services Generic LDAP directories Reporting database requirements For all Websense TRITON solutions, Microsoft SQL Server is used to host the reporting database. For evaluations and small deployments, the TRITON Unified Installer can be used to install Microsoft SQL Server 2008 R2 Express on the TRITON management server machine. Use only the version of SQL Server 2008 R2 Express included in the TRITON Unified Installer. Larger organizations are advised to use Microsoft SQL Server Standard, Business Intelligence, or Enterprise. These SQL Server editions cannot reside on the TRITON management server. SQL Server clustering may be used with all supported standard and enterprise versions of Microsoft SQL Server for failover or high availability. The supported database engines for Websense Web Security, Data Security, and Security solutions are: SQL Server 2008 All editions except Web, Express, and Compact; all service packs, 32- and 64-bit, but not IA64 Deployment and Installation Center 7

16 Deployment and Installation Center SQL Server 2008 R2 Express (installed by the TRITON Unified Installer) SQL Server 2008 R2 All editions except Web and Compact; all service packs; not IA64 SQL Server 2012 Standard, Business Intelligence, and Enterprise editions Requirements for Web Security solutions Software components Do not install Web Security components on a domain controller machine. The following components are Windows-only, running on Windows Server 2008 R2 or R2 SP1, or Windows Server 2012 or 2012 R2 Standard Edition: TRITON Unified Security Center (including the Web Security manager) Linking Service Log Server DC Agent Real-Time Monitor Websense Content Gateway is Linux only, certified on: Red Hat Enterprise Linux 6.3, 6.4 and 6.5 (64-bit) See System requirements for Websense Content Gateway, page 168, for a list of supported Red Hat and CentOS versions, and additional information. All other Web Security components can run on any of the following 64-bit operating systems: Windows Server 2008 R2 or R2 SP1 Windows Server 2012 or 2012 R2 Standard Edition Red Hat Enterprise Linux 6 Components not available on Websense appliances The following Web Security components do not run on Websense appliances. If used, they must be installed off-appliance. TRITON Unified Security Center (incl. Real-Time Monitor Web Security manager) Log Server Linking Service Sync Service Remote Filtering Server DC Agent edirectory Agent Logon Agent RADIUS Agent 8 Websense TRITON Enterprise

17 Deployment and Installation Center Client OS The logon application (LogonApp.exe), Remote Filtering Client, and Web Endpoint are supported on the following operating systems: Windows XP with Service Pack 2 or higher (32-bit and 64-bit) Windows Vista with Service Pack 1 or higher (32-bit and 64-bit) Windows 7 (32-bit and 64-bit) Windows 8 Windows Server 2003 Windows Server 2008 and 2008 R2 Mac OSX 10.8 (64-bit) In addition, for Web Endpoint, the following web browsers fully support the endpoint client on supported operating systems: Internet Explorer 7-10 (Windows) Firefox 3.x to 22 (Windows and Mac) Safari 5.x (Windows and Mac) and 6.x (Mac) Google Chrome (Windows and Mac) Opera (Windows and Mac) Full support means that the browser supports all installation methods, and both policy enforcement and proxy manipulation. Integrations Websense Web Security may be integrated with the following third-party products. Product Microsoft Forefront TMG Versions 2008 or later Cisco ASA v8.0 or later Cisco Router IOS v15 or later Citrix Presentation Server 4.5 Citrix XenApp 5.0, 6.0, or 6.5 In addition, products that can be configured to use ICAP can be integrated via the Websense ICAP Service. Deployment and Installation Center 9

18 Deployment and Installation Center Directory services for user identification Websense Web Security solutions can use the following directory services for user identification and authentication: Directory Versions Microsoft Active Directory (native or 2012, 2008 R2, 2008 mixed mode) Novell edirectory v8.5.1 or later Oracle Directory Services Enterprise 11g Edition Sun Java System Directory 7, 6.2 RADIUS Most standard RADIUS servers are supported. The following have been tested: Cistron RADIUS Server Livingston (Lucent) 2.x Merit AAA Microsoft IAS NMAS authentication Virtualization systems Windows-based Web Security components that can run on the following virtualization systems: Hyper-V over Windows Server 2008 R2 or Windows Server 2012 VMware over Windows Server 2008 R2 or Windows Server Security Gateway requirements Security Gateway is exclusively appliance-based (V10000 G2/G3 or V5000 G2), except for the following components: Security manager, which runs on the TRITON management server (see TRITON management server requirements, page 5). Security Log Server, which runs on a Windows Server 2008 R2 or 2012 machine. You can also deploy Security Gateway on a virtual appliance. Obtain the image file from the MyWebsense Downloads page. You must have an ESXi VMware platform version 4.0 or later. The Windows components listed above are required along with a virtual appliance deployment. 10 Websense TRITON Enterprise

19 Deployment and Installation Center Data Security requirements Operating system Data Security Component Management server Supported Operating Systems 32-bit 64-bit Windows Server 2008 Standard or Enterprise, R2 Windows Server 2012 Standard Edition Supplemental servers Windows Server 2003 Standard or Enterprise, R2 SP2 (v7.8.1 only) Windows Server 2008 Standard or Enterprise, R2 Windows Server 2012 Standard Edition Crawler agent Windows Server 2003 Standard or Enterprise, R2 SP2 (v7.8.1 only) Windows Server 2008 Standard or Enterprise, R2 SMTP Agent Windows Server 2003 Standard or Enterprise, R2 Windows Server 2003 Standard or Enterprise, R2 SP2 ISA Agent (ISA Server 2004/2006) Windows Server 2003 Standard or Enterprise Windows Server 2003 Standard or Enterprise, R2 Windows Server 2003 Standard or Enterprise, R2 SP2 TMG Agent (Forefront TMG) 2008 Printer agent Windows Server 2008 R2 Windows Server 2003 Standard or Enterprise Windows Server 2003 Standard or Enterprise, R2 Windows Server 2003 Standard or Enterprise, R2 SP2 Protector*** CentOS 5.5, CentOS 5.7** Deployment and Installation Center 11

20 Deployment and Installation Center Data Security Component Supported Operating Systems 32-bit 64-bit Mobile Agent CentOS 5.5, CentOS 5.7** Data Endpoint client Windows 7 Citrix XenDesktop VDI v5.6 and v7.1 running Windows 7 (v7.8.2 and beyond) Windows 8 Windows 8.1 (v7.8.2 and beyond) Windows Vista with Service Pack 1 or higher Windows XP with Service Pack 2 or higher Citrix XenDesktop VDI v5.6 and v7.1 running Windows XP (v7.8.2 and beyond) Windows Server 2003 with Service Pack 2 Windows Server 2008 with Service Pack 2 Windows Server 2008 R2 with Service Pack 1 Citrix XenDesktop VDI v7.1 running Windows Server 2008 R2 (v7.8.2 and beyond) Windows Server 2012 R2 Mac OS X 10.7, 10.8 Mac OS X 10.9 (v7.8.2 and beyond) 12 Websense TRITON Enterprise

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