Exchange Server 2010 Configuration (70-662) LearnSmart Exam Manual Copyright 2011 by PrepLogic, LLC. Product ID: Production Date: July 13, 2011

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2 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage Server 2010 Cofiguratio (70-662) LearSmart Maual Copyright 2011 by PrepLogic, LLC. Product ID: Productio Date: July 13, 2011 All rights reserved. No part of this documet shall be stored i a retrieval system or trasmitted by ay meas, electroic, mechaical, photocopyig, recordig, or otherwise, without writte permissio from the publisher. No patet liability is assumed with respect to the use of the iformatio cotaied herei. Warig ad Disclaimer Every effort has bee made to make this documet as complete ad as accurate as possible, but o warraty or fitess is implied. The publisher ad authors assume o resposibility for errors or omissios. The iformatio provided is o a as is basis. The authors ad the publisher shall have either liability or resposibility to ay perso or etity with respect to ay loss or damages arisig from the iformatio cotaied i this documet. LearSmart Cloud Classroom, LearSmart Video Traiig, Pritables, Lecture Series, Quiz Me Series, Awdeeo, PrepLogic ad other PrepLogic logos are trademarks or registered trademarks of PrepLogic, LLC. All other trademarks ot owed by PrepLogic that appear i the software or o the Web Site (s) are the property of their respective owers. Volume, Corporate, ad Educatioal Sales Favorable discouts are offered o all products whe ordered i quatity. For more iformatio, please cotact us directly: Iteratioal Cotact Iformatio Iteratioal: +1 (813) Uited Kigdom: (0) LearSmart Cloud Classroom: Video Traiig Mauals

3 Maual Exchage Server 2010 Cofiguratio (70-662) Table of Cotets Abstract...6 What to Kow...6 Tips...6 Domai 1: Istallig ad Cofigurig Exchage Server...7 Prerequisite Plaig...7 Widows Server 2008 Prerequisites...7 Preparig the Operatig System...7 Widows Server 2008 R2...8 Preparig the Operatig System...9 Active Directory...11 Prepare the Legacy Exchage Server Permissios...12 Preparig the Active Directory Schema...12 Completig the Active Directory Preparatio Performig a Typical Exchage Server Deploymet from the GUI...13 Istallig Exchage i Uatteded Mode...14 Legacy Exchage Server Coexistece...16 Upgradig from Exchage Upgradig Trasport Servers...18 Exchage 2003 Mailbox Servers...18 Movig Mailboxes...19 Remote Mailbox Moves...19 Domai 2: Cofigure Exchage Recipiets ad Public Folders...21 Recipiets...21 Creatig New Mailboxes...22 Room ad Equipmet Mailboxes...24 Resource Properties...25 Resource Schedulig...26 Settig Resource Mailbox Delegates...29 Mailbox Quota Maagemet...30 Applyig Quotas to a Mailbox Database...31 Public Folder Database Quotas...31 Role Based Access Cotrol...32 Maagemet Role Groups...32 Public Folders...34 LearSmart Cloud Classroom: Video Traiig Mauals

4 Maual Exchage Server 2010 Cofiguratio (70-662) Creatig a Public Folder Database...34 Creatig a Public Folder...35 Public Folder Permissios...36 Mail Eablig Public Folders...37 Public Folder Replicatio...37 Public Folder Item Maagemet...37 Public Folder Maagemet Scripts...38 Domai 3: Cofigurig Cliet Access...39 POP3 ad IMAP Protocol Loggig...40 ActiveSyc...41 ActiveSyc Mailbox Policies...41 Remote Wipe...45 ActiveSyc Reportig...45 Outlook Web App...45 Direct File Access...46 WebReady Documet Viewig...46 Outlook Aywhere...47 The Autodiscover Service...47 Federated Sharig...48 Orgaizatio Relatioships...50 Create a Federated Trust...51 Creatig a TXT Record...51 Creatig a Orgaizatio Relatioship...52 Create A Sharig Policy...54 Domai 4: Cofigurig Message Trasport...56 The Hub Trasport...56 Accepted Domais...56 Authoritative Domais...57 Relay Domais Address Policies...58 Trasport Rules...60 Disclaimers...62 Moderated Trasport...63 LearSmart Cloud Classroom: Video Traiig Mauals

5 Maual Exchage Server 2010 Cofiguratio (70-662) Iformatio Rights Maagemet...65 The Rights Maagemet Service Agets...66 Rights Protectio (Usig Trasport Rules)...66 Edge Trasport...67 Istall the Edge Trasport Server Role...67 EdgeSyc...68 Cofigure Edge Trasport Settigs...69 Cloig a Edge Trasport Server...71 Message Routig...72 Mail Coectors...72 Sites ad Costs...73 Domai 5: Moitorig ad Reportig...74 Mailbox Database Statistics...74 Database Status...74 Public Folder Statistics...76 Format List / Format Table...76 Perform Message Trackig...77 The Message Trackig Log Path...78 Message Trackig Log Sizes...78 Message Trackig Data Age...79 Maage Message Queues...79 Resubmittig Queued Messages...81 Backpressure Thresholds...82 Moitorig ActiveSyc...83 Protocol Loggig...83 Adjustig the Protocol Log Size...85 Aget Logs...86 Protocol Loggig for POP3 ad IMAP Cofigure Loggig Levels...88 The Microsoft Exchage Best s Aalyzer...89 Domai 6: Implemetig High Availability ad Recovery...92 Database Availability Groups...92 Creatig Database Availability Groups...92 Cofigurig Database Availability Groups...94 LearSmart Cloud Classroom: Video Traiig Mauals

6 Maual Exchage Server 2010 Cofiguratio (70-662) Database Availability Group Networks...95 Add ad Remove Database Copies...96 Activatig a Passive Database Copy...96 Cofigurig Lag...97 High Availability for No Mailbox Servers...98 High Availability for Cliet Access Servers...98 High Availability for Hub Trasport Servers High Availability for Edge Trasport Servers Disaster Recovery for Exchage Disaster Recovery for Mailbox Servers The Recovery Database Dial Toe Recovery Mergig PST Data Deleted Item Retetio Deleted Mailbox Retetio Discoected Mailboxes Rebuildig a Edge Trasport Server Domai 7: Cofigurig Message Compliace ad Security Message Records Maagemet Maaged Folders The Maaged Folder Assistat Retetio Policies ad Retetio Tags Creatig Retetio Tags Creatig a Retetio Policy Modifyig a Retetio Policy Assigig a Retetio Policy to a Mailbox Replacig a Retetio Policy Retetio Hold Jouralig Joural Reports Creatig a Joural Mailbox Creatig a Joural Rule Stadard Jouralig Message Classificatio Creatig a New Message Classificatio Cofigurig Outlook to Support Message Classificatios LearSmart Cloud Classroom: Video Traiig Mauals

7 Maual Exchage Server 2010 Cofiguratio (70-662) Abstract LearSmart s Exchage Server 2010 Cofiguratio (70-662) Maual is iteded to help complemet ad augmet the reader s traiig program for Microsoft certificatio exam TS: Microsoft Exchage Server 2010, Cofigurig. Beig cosistet with the audiece profile for the exam, this guid assumes that the reader is already familiar with Exchage 2010 with a similar lever of familiarity as someoe who is resposible for the maiteace ad admiistratio of the Exchage servers i a eterprise eviromet. This Maual focuses primarily o the seve domais TS: Microsoft Exchage Server 2010, Cofigurig (70-662) exam. What to Kow The TS: Microsoft Exchage Server 2010, Cofigurig (70-662) exam covers early all aspects of cofigurig Exchage Server The oly area that is cospicuously lackig is Uified Messagig. participats ad idividuals i Microsoft Exchage job roles are typically expected to kow what Uified Messagig is, but this exam does ot test o Uified Messagig cofiguratio. Tips There are some excellet traiig resources available for this exam, but stick to usig reputable sources. The Iteret is filled with iaccurate iformatio about this exam, ad about the material that it covers. LearSmart Cloud Classroom: Video Traiig Mauals

8 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 1: Istallig ad Cofigurig Exchage Server Prerequisite Plaig Before you ca istall Exchage Server 2010, there are several prerequisites that must be i place. The prerequisites iclude: The server o which Exchage Server 2010 will be istalled must be ruig a 64-bit editio of Widows Server 2008 (SP2 or higher) or Widows Server 2008 R2. A full istallatio of Widows Server is required, as Exchage 2010 caot be istalled o top of a Server Core istallatio. If you are goig to be deployig a Mailbox Server, ad that server will be a part of a Database Availability Group (DAG), the the server must be ruig either Widows Server 2008 Eterprise Editio (SP2 or higher) or Widows Server 2008 R2 Eterprise Editio. The Stadard Editio of Widows Server caot be used for mailbox servers that will be a part of a Database Availability Group (DAG). It is importat to pla your Exchage Server deploymet carefully, because Widows Server caot be upgraded after Exchage has bee istalled. There are several prerequisite compoets which must be istalled o your Widows Server prior to istallig Exchage. These prerequisites differ depedig o the versio of Widows that you are usig. Widows Server 2008 Prerequisites The prerequisite compoets for Exchage Server deploymets ruig o Widows Server 2008 iclude: Microsoft.NET Framework 3.5 SP1 The Microsoft.NET Framework 3.5 Family Update for Widows Vista x64 ad Widows Server 2008 x64 Widows Remote Maagemet (WiRM) 2.0 Widows PowerShell 2.0 If the server will be ruig the Hub Trasport or the Mailbox Server roles, the the Microsoft Filter Pack is required. Preparig the Operatig System Besides the prerequisites that have already bee listed, there are a umber of operatig system compoets which must be istalled prior to istallig Exchage. Microsoft provides a umber of scripts that are desiged to automate the process of deployig the ecessary operatig system compoets. The scripts are located i the Scripts folder o the Exchage 2010 istallatio DVD. To ru the scripts, you must ope a elevated Commad Prompt widow ad the avigate to the DVD s Scripts folder. The scripts that you will ru vary depedig o the Exchage Server roles that you pla to deploy. Although the required operatig system compoets ca be deployed maually through the GUI, you should expect some test questios regardig script based preparatio of the operatig system. LearSmart Cloud Classroom: Video Traiig Mauals

9 Maual Exchage Server 2010 Cofiguratio (70-662) Here is a summary of the role cofiguratios ad their correspodig scripts: If your Exchage 2010 Server will host a typical istallatio (Hub Trasport, Cliet Access, ad Mailbox Server roles) the you would prepare the server by usig these commads: sc cofig NetTcpPortSharig start= auto ServerMaagerCmd -ip Exchage-Typical.xml -Restart If you are plaig o ruig the Hub Trasport, Cliet Access, Mailbox, ad Uified Messagig Server roles, the you must ru these commads: sc cofig NetTcpPortSharig start= auto ServerMaagerCmd -i Desktop-Experiece ServerMaagerCmd -ip Exchage-Typical.xml -Restart If your server will be cofigured with the Hub Trasport ad Cliet Access Server roles oly, the this is the commad that you would use: sc cofig NetTcpPortSharig start= auto ServerMaagerCmd -ip Exchage-Typical.xml -Restart If the server will oly host the Hub Trasport ad Mailbox Server roles, the you would use the followig commad: ServerMaagerCmd -ip Exchage-Typical.xml -Restart Servers hostig the Cliet Access ad Mailbox Server roles require the followig commads: sc cofig NetTcpPortSharig start= auto ServerMaagerCmd -ip Exchage-Typical.xml -Restart You would ru the followig commads to prepare dedicated Cliet Access Servers: sc cofig NetTcpPortSharig start= auto ServerMaagerCmd -ip Exchage-CAS.xml Restart The followig commad is used for preparig a dedicated Hub Trasport Server: ServerMaagerCmd -ip Exchage-Hub.xml -Restart If the server will act as a dedicated Mailbox Server, the you should use this commad: ServerMaagerCmd -ip Exchage-MBX.xml -Restart Dedicated Uified Messagig Servers ca be prepared by usig this commad: ServerMaagerCmd -ip Exchage-UM.xml -Restart Edge Trasport Servers ca be prepared by usig the followig commad: ServerMaagerCmd -ip Exchage-Edge.xml -Restart LearSmart Cloud Classroom: Video Traiig Mauals

10 Maual Exchage Server 2010 Cofiguratio (70-662) Widows Server 2008 R2 Although there is a log list of prerequisite compoets that must be deployed prior to istallig Exchage Server o Widows Server 2008 SP2, the list is much shorter for Widows Server 2008 R2 servers. The oly required exteral compoet is the Microsoft Filter Pack. Furthermore, the Microsoft Filter Pack is oly required for servers that will host the Hub Trasport or Mailbox Server roles. Preparig the Operatig System As was the case with Widows Server 2008 SP2, there are some operatig system compoets that must be i place before you ca begi istallig Exchage. As is the case with Widows Server 2008 SP2, you ca deploy these compoets by usig a scripted istallatio. However, the required scripts ad the method that you will use to execute them are differet. Before you ca begi deployig the required operatig system compoets, you must ope a elevated PowerShell widow ad import the Server Maager module by usig this commad: Import-Module ServerMaager Differet Exchage Server roles require differet Widows compoets to be istalled. Therefore, the commads that you will use vary depedig o the Exchage Server roles that the server will be hostig. If the server will be ruig a typical cofiguratio (Hub Trasport, Cliet Access, ad Mailbox Server roles) the you must use these commads: Add-WidowsFeature NET Framework RSAT-ADDS Web-Server Web-Basic-Auth,Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server Web-ISAPI-Ext Web-Digest-Auth Web-Dy-Compressio NET-HTTP-Activatio RPC-Over-HTTP-Proxy -Restart If the server will be hostig the Hub Trasport, Cliet Access, Mailbox, ad Uified Messagig Server roles, the the followig commads should be used: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server Web-ISAPI-Ext Web-Digest-Auth Web-Dy-Compressio NET-HTTP-Activatio RPC-Over-HTTP-Proxy Desktop-Experiece -Restart LearSmart Cloud Classroom: Video Traiig Mauals

11 Maual Exchage Server 2010 Cofiguratio (70-662) If your server will be cofigured with the Hub Trasport ad Cliet Access Server roles oly, the this is the commad that you would use: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server Web-ISAPI-Ext Web-Digest-Auth Web-Dy-Compressio NET-HTTP-Activatio RPC-Over-HTTP-Proxy -Restart If the server will oly host the Hub Trasport ad Mailbox Server roles, the you would use the followig commad: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server -Restart Servers hostig the Cliet Access ad Mailbox Server roles require the followig commads: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server Web-ISAPI-Ext Web-Digest-Auth Web-Dy-Compressio NET-HTTP-Activatio RPC-Over-HTTP-Proxy -Restart You would ru the followig commads to prepare dedicated Cliet Access Servers: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server Web-ISAPI-Ext Web-Digest-Auth Web-Dy-Compressio NET-HTTP-Activatio RPC-Over-HTTP-Proxy -Restart The followig commad is used for preparig a dedicated Hub Trasport Server or a dedicated Mailbox Server: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server -Restart LearSmart Cloud Classroom: Video Traiig Mauals

12 Maual Exchage Server 2010 Cofiguratio (70-662) Dedicated Uified Messagig Servers ca be prepared by usig this commad: Add-WidowsFeature NET-Framework RSAT-ADDS Web-Server Web-Basic-Auth Web-Widows-Auth Web-Metabase Web-Net-Ext Web-Lgcy-Mgmt-Cosole WAS-Process-Model RSAT-Web-Server Desktop-Experiece -Restart Edge Trasport Servers ca be prepared by usig the followig commad: Add-WidowsFeature NET-Framework RSAT-ADDS ADLDS -Restart Several of the commads listed above prepare the server for the deploymet of a Cliet Access Server. Ay time that you are deployig the Cliet Access Server role, you must eter the followig commad after ruig the iitial commad set ad rebootig the server: Set-Service NetTcpPortSharig -StartupType Automatic Active Directory Prior to istallig Exchage Server 2010, the server o which Exchage is to be istalled must be cofigured to be a domai member. The exceptio to this requiremet is the Edge Trasport Server role, which caot be istalled o a domai member. If ay domai cotrollers are ruig Widows 2000 Server or Widows 2000 Advaced Server, those domai cotrollers must be either upgraded to Widows Server 2003 or removed from the domai. Prior to istallig Exchage Server 2010, the Active Directory s forest Fuctioal Level must be set to Widows Server 2003 or higher. The Schema Master withi the forest i which Exchage Server 2010 is beig deployed must be ruig Widows Server 2003 SP1 or higher. Every domai that will cotai a Exchage 2010 server must have at least oe domai cotroller ruig oe of the followig operatig systems. I each case, the domai cotroller ca ru either the 32-bit or the 64-bit versio of the operatig system. The acceptable operatig systems iclude: Widows Server 2003 Stadard Editio with SP1 or higher Widows Server 2003 Eterprise Editio with SP1 or higher Widows Server 2008 Stadard Editio Widows Server 2008 Eterprise Editio Widows Server 2008 R2 Stadard Editio Widows Server 2008 R2 Eterprise Editio LearSmart Cloud Classroom: Video Traiig Mauals

13 Maual Exchage Server 2010 Cofiguratio (70-662) The Active Directory must be prepared prior to istallig Exchage If you have Schema Admi, Eterprise Admi, ad Domai Admi permissios, the the Exchage Server 2010 Setup Wizard ca prepare the Active Directory for you. However, you should expect to see some test questios askig you about the process for maually preparig the Active Directory. If you will be usig a computer that s ruig Widows Server 2008 whe you prepare the Active Directory, the you must istall the Active Directory maagemet tools prior to modifyig the Active Directory. You ca istall these tools by executig the followig commad: ServerMaagerCmd I RSAT-ADDS Prepare the Legacy Exchage Server Permissios If you have a existig Exchage Server orgaizatio i place, ad that orgaizatio cotais servers that are ruig Exchage Server 2003, the the first step i preparig the Active Directory is to prepare the legacy Exchage permissios. Techically, you ca skip this step ad the legacy Exchage permissios will be prepared automatically as you prepare the Active Directory, but Microsoft expects you to kow how to maually prepare the legacy Exchage Permissios. To prepare the legacy Exchage Permissios for every domai i the etire forest which cotais a Exchage Server, you must be a member of the Domai Admis group for each domai that you are preparig. The commad for preparig legacy Exchage Server permissios ca be executed o ay computer that is ruig Widows Server 2008 or Widows Server 2008 R2, so log as it resides i the same domai ad same site as the Schema Master. The commad used for preparig legacy Exchage Server Permissios is: Setup /PrepareLegacyExchagePermissios As a shortcut, you ca use this commad istead: Setup /PL If you wat to prepare the legacy Exchage Permissios for a specific domai, the you would apped the fully qualified domai ame of the domai that you wat to prepare. For example, if you had a domai amed Cotoso.com, the you would use this commad to prepare it: Setup /PrepareLegacyExchagePermissios:Cotoso.com Alteratively, you could use this commad: Setup /PL:Cotoso.com Preparig the Active Directory Schema The secod step i preparig the Active Directory is to prepare the schema. Oce agai, you ca skip this step ad Setup will perform it automatically. However, Microsoft expects you to kow how to maually exted the Active Directory Schema. I order to update the schema, you must be a member of the Schema Admis ad the Eterprise Admis groups. Additioally, the commad for extedig the schema must be executed o a server that is ruig a 64-bit Widows operatig system, ad this computer must reside i the same domai ad Active Directory site as the schema master. LearSmart Cloud Classroom: Video Traiig Mauals

14 Maual Exchage Server 2010 Cofiguratio (70-662) To exted the Active Directory Schema, use the followig commad: Setup /PrepareSchema As a alterative, you ca use this commad: Setup /PS After you have exteded the Active Directory Schema, you must wait for the chages to be replicated to your other domai cotrollers before movig forward with the rest of the Active Directory preparatio process. Completig the Active Directory Preparatio There is oe last step i preparig the Active Directory. The actual commad that you will use whe you perform this step will vary depedig o whether or ot there is already a Exchage Server orgaizatio i place. If your etwork does ot already cotai a Exchage orgaizatio, the you will have to come up with a orgaizatio ame ad iclude it i the commad. The orgaizatio ame must be 64 characters or less i legth, ad caot be chaged oce it is set. If you have a existig Exchage Server orgaizatio i place, the your existig orgaizatio ame will be used. The orgaizatio ame ca cotai spaces, but you must eclose the ame i quotatio marks if you choose to use spaces. To complete the preparatio of the Active Directory, you must be a member of the Eterprise Admis group. The commad must be executed o a server residig i the same Active Directory site ad domai as the Schema Master. The computer o which you execute the commad must also be able to cotact every domai i the etire forest over port 389. To complete the Active Directory preparatio, you must use this commad: Setup /PrepareAD As a alterative, you ca use this commad istead: Setup /p If you have eglected to prepare the legacy Exchage Server permissios or exted the Active Directory schema, the those tasks will be completed automatically whe you ru Setup /PrepareAD (assumig that you have the required permissios). LearSmart Cloud Classroom: Video Traiig Mauals

15 Maual Exchage Server 2010 Cofiguratio (70-662) Performig a Typical Exchage Server Deploymet from the GUI Microsoft defies a typical Exchage Server 2010 deploymet as a server that cotais the Hub Trasport, Cliet Access, ad Mailbox Server roles, ad the Exchage Maagemet Tools. You ca perform a typical Exchage Server deploymet from the GUI by performig these steps: 1. Isert the Exchage Server istallatio DVD ad ru Setup. 2. Whe Setup displays the Welcome scree, click Next. 3. Whe Setup displays the Error Reportig page, choose to either eable or disable error reportig ad click Next. 4. Whe you arrive at the Istallatio Type page, select the Typical Exchage Server Istallatio optio. It is worth otig that selectig this optio prevets you from addig ay additioal server roles, or removig ay server roles util after the istallatio completes. Click Next to cotiue. 5. If this is the first Exchage Server that is beig deployed i a ew Exchage Server orgaizatio, ad if you eglected to provide a orgaizatio ame whe you prepared the Active Directory, the Setup will prompt you to eter the orgaizatio ame that you wat to use. 6. If this is the first Exchage Server i a brad ew orgaizatio, the you will see a scree askig you if you have cliet computers that are ruig Outlook 2003 or earlier versios of Outlook. If such cliets exist o your etwork, the Setup will create a public folder database as part of the mailbox server deploymet. If o Outlook 2003 cliets exist, the a public folder database is ot required. 7. The followig scree will ask you if the Cliet Access Server role will be Iteret facig. If you will be receivig Iteret mail, the you should select the check box idicatig that the Cliet Access Server will be Iteret facig. Additioally, you must also specify your exteral domai ame before you click Next. 8. You should ow be take to the Customer Experiece Improvemet page. Make your selectio regardig customer experiece improvemet ad click Next. 9. Setup should ow perform a readiess check to esure that all of the ecessary prerequisite compoets are i place. You must correct ay errors before cotiuig. You should also review ay warigs that might be displayed. 10. Click the Istall butto to begi istallig Exchage. 11. Whe the istallatio process completes, click Fiish. Istallig Exchage i Uatteded Mode Just as you ca istall Exchage usig the Setup wizard, you ca also istall Exchage from the commad lie usig Uatteded Mode. Whe usig Uatteded Mode, you must meet the same prerequisites as if you were goig to be istallig Exchage from the GUI. Settig up Exchage i Uatteded Mode ivolves usig the Setup.com commad i cojuctio with various commad lie switches. The full commad sytax is: Setup.com [/mode:<setup mode>] [/role:<server roles to istall>] [/OrgaizatioName:<ame for the ew Exchage orgaizatio>] [/TargetDir:<target directory>] [/SourceDir:<source directory>][/ UpdatesDir:<directory from which to istall updates>] [/DomaiCotroller:<FQDN of domai cotroller>] [/AswerFile:<fileame>] [/DoNotStartTrasport] [/EableLegacyOutlook] [/LegacyRoutigServer] [/ EableErrorReportig] [/NoSelfSigedCertificates] [/AdamLdapPort:<port>] [/AdamSslPort:<port>] [/LaguagePack:<laguage pack budle>] [/AddUmLaguagePack:<UM laguage pack ame>] [/ RemoveUmLaguagePack:<UM laguage pack ame>] [/NewProvisioedServer:<server>] [/RemoveProvi sioedserver:<server>] LearSmart Cloud Classroom: Video Traiig Mauals

16 Maual Exchage Server 2010 Cofiguratio (70-662) The first switch used i the sytax above is the Mode switch, which ca be used to put the server ito istallatio mode. The optios that you ca use iclude Istall, Uistall, ad Recover Server. Istall is the default actio, ad is used if you do ot specify the Mode switch. Uistall is used to remove Exchage Server roles. The RecoverServer switch is used i disaster recovery situatios, ad I will talk about it later i this maual. The secod switch is the Roles switch. You ca use the Roles switch to specify the roles that you wat to istall or uistall. For example, if you wated to istall Exchage as a Cliet Access Server, you could do so by usig the followig commad: Setup /Mode:Istall /Roles:ClietAccess Here is a list of the roles that you ca istall: HubTrasport, or HT, or H ClietAccess, or CA, or C Mailbox, or MB, or M UifiedMessagig, or UM, or U EdgeTrasport, or ET, or E MaagemetTools, or MT, or T (The Maagemet Tools are istalled by default with ay other server role) The ext switch that you ca use is /TargetDir. This switch is followed by the path to which you wat to istall Exchage. This is a optioal parameter. If you do ot specify a target folder, the Exchage will be deployed to the \Program Files\Microsoft\Exchage Server folder. Safeguards prevet the istallatio of Exchage to the root directory or to removable media. The /SourceDir switch is a optioal switch that allows you to specify the locatio of the Exchage Server istallatio files. If you do ot specify a source directory, the Setup uses the curret directory. The /UpdatesDir switch allows you to specify the locatio of ay updates that you wat to iclude i your Exchage istallatio. The /DomaiCotroller switch allows you to require Setup to use a specific domai cotroller whe istallig Exchage. This switch is ot ormally required. If you do use it, you must apped the fully qualified domai ame of a domai cotroller that is i the same Active Directory site as the computer o which you are ruig Setup. The /AswerFile parameter allows you to provide the locatio for a aswer file that is to be used with Setup. Creatig a aswer file is a easy way to istall multiple Exchage servers i a cosistet maer. By default, the trasport service starts whe Setup completes, but you ca use the /DoNotStartTrasport switch to prevet it from startig. You should specify the /EableLegacyOutlook switch if you are deployig a mailbox server ad you have cliets that are ruig Outlook 2003 or earlier. This switch will cause a public folder database to be created o the mailbox server. You ca eable error reportig with the /EableErrorReportig switch. LearSmart Cloud Classroom: Video Traiig Mauals

17 Maual Exchage Server 2010 Cofiguratio (70-662) You ca prevet Exchage from creatig a self-siged certificate by specifyig the / NoSelfSigedCertificate switch. This will cause all commuicatios to be uecrypted. If you are deployig a Edge Trasport Server, you should use the /AdamLdapPort switch to specify the LDAP port that will be used to access the server s directory partitio. Microsoft recommeds settig the port umber to (/AdamLdapPort:50389). Aother switch that should be used whe deployig a Edge Trasport Server is the /AdamSslPort. The ADAM SSL port umber should be set to If you eed to deploy a laguage pack for Exchage, you ca provide the path to the laguage pack by usig the /LaguagePack switch. Uified Messagig servers require a differet type of laguage pack, which should be specified through the use of the /AddUmLaguagePack switch. Likewise, Uified Messagig laguage packs ca be removed by usig the /RemoveUmLaguagePack switch. The /NewProvisioedServer switch ca be used to create a Active Directory object for a ew Exchage Server without actually deployig Exchage. This allows oe admiistrator to create a ew server object i the Active Directory, ad a differet admiistrator to istall Exchage. Likewise, provisioed servers ca be removed from the Active Directory by usig the /RemoveProvisioedServer switch. Legacy Exchage Server Coexistece Microsoft supports Exchage 2010 coexistece with Exchage Server 2007 ad Exchage Server If a orgaizatio has ay Exchage 2000 servers, those servers must be decommissioed or upgraded to Exchage 2003 prior to deployig Exchage If you are goig to deploy Exchage 2010 ito a existig Exchage orgaizatio, that orgaizatio must be operatig i ative mode. Switchig to Native Mode prevets ay Exchage 2000 servers from operatig withi the orgaizatio. You ca switch Exchage 2003 to Native Mode by completig these steps: 1. Ope the Exchage System Maager. 2. Right click o the Orgaizatio cotaier ad choose the Properties commad from the shortcut meu. 3. Whe the resultig properties sheet opes, go to the Geeral tab ad the click the Chage Mode butto. 4. Whe asked if you wat to chage modes, click Yes. Upgradig from Exchage 2003 You caot perform a i place upgrade from Exchage 2003 to Exchage Istead, you will have to brig oe or more Exchage 2010 servers ito your existig Exchage Server orgaizatio ad the migrate the data from Exchage Server 2003 to Exchage The migratio is optioal however, because log term coexistece betwee Exchage 2003 ad Exchage 2010 is fully supported. The first step i the upgrade process is to create a set of legacy hostames that ca be associated with your Exchage 2003 ifrastructure. However, you ca skip if you pla to migrate all of the mailboxes right away. Legacy hostames are oly required if you wo t be able to move all of the mailboxes at oce. Legacy hostames follow a specific format. The word legacy is attached to the existig hostame. For example, if your existig hostame is cotoso.com, the the legacy hostame would be legacy.cotoso.com. LearSmart Cloud Classroom: Video Traiig Mauals

18 Maual Exchage Server 2010 Cofiguratio (70-662) Oce you have created the DNS records for the ew hostame, you will have to acquire a ew SSL certificate that will support the legacy hostame. Microsoft recommeds usig a X.509 certificate with Subject Alterate Name (SAN) support, but the use of wildcard certificates is also supported. Whe you are ready to begi deployig Exchage 2010, the first server role that you must deploy is the Cliet Access Server role. As you deploy the CAS role, you will be prompted to provide a exteral Cliet Access Domai. The domai ame that you provide should be the domai ame that was previously i use by your Exchage 2003 orgaizatio (such as Cotoso.com, or mail.cotoso.com). If you pla to use Outlook Aywhere, the you ca cofigure it at this poit. The EMS commad used for doig so is: Eable-OutlookAywhere Server:server_ame ExteralHostName:exteral_cliet_access_ domai_ame SSLOffloadig $false If you deploy the CAS server by usig the GUI, the you are prompted to provide the exteral Cliet Access Domai ame. If you deploy the server from the commad prompt, the the exteral Cliet Access Domai ca be specified by usig the /ExteralCASServerDomai switch. If you eglect to use this switch, Setup will complete, but Setup will ot correctly cofigure the various virtual directories that are used by the CAS server. I this case, you will have to maually cofigure these directories later o by usig the followig commads: Virtual Directory Offlie Address Book Web Services ActiveSyc Outlook Web App Exchage Cotrol Pael Commad Set-OABVirtualDirectory <server_ame>\oab* -Exteral URL https://cotoso.com/oab Set-WebServiceVirtualDirectory <server_ame>\ews* -ExteralURL https://cotoso.com/exchage.asmx Set-ActiveSycVirtualDirectory Idetity <serverame>\ Microsoft-Server-ActiveSyc ExteralURL https://cotoso.com Set-OWAVirtualDirectory <server_ame>\owa* -ExteralURL https://cotoso.com/owa Set-ECPVirtualDirectory <server_name>\ecp* -ExteralURL https://cotoso.com/ecp Although the legacy hostames should have already bee created, you must make the CAS server aware of the legacy hostames i order for Exchage 2003 ad Exchage 2010 to coexist. The commad for doig so is: Set-OWAVirtualDirectory <server_ame>\owa* -Exchage2003URL https:// legacy.cotoso.com/owa You must move the OAB geeratio server to the Exchage 2010 Server. To perform the move ad desigate the Exchage 2010 server as the Web distributio poit for the OAB, eter the followig commads ito the Exchage Maagemet Shell: Move-OfflieAddressBook Default Offlie Address Book Server <server_ame> $OABVDir=Get-OABVirtualDirectory Server <server_ame> $OAB=Get-OfflieAddressBook Default Offlie Address List $OAB.VirtualDirectories ad $OABVDir.DistiguishedName = Set- OfflieAddressBook Default Offlie Address List VirtualDirectories $OAB.VirtualDirectories LearSmart Cloud Classroom: Video Traiig Mauals

19 Maual Exchage Server 2010 Cofiguratio (70-662) You must eable Itegrated Autheticatio o the Microsoft-Server-ActiveSyc virtual directory located o the backed Exchage 2003 server. Prior to doig so, you will have to istall the patch that is associated with Microsoft Kowledgebase article You should use the Exchage System Maager to make this chage. If you attempt to modify the autheticatio level through the IIS Maager, the Exchage will udo your chages. The last step i the CAS server deploymet process is to redirect the exteral MX record to poit to the Exchage 2010 CAS server. Upgradig Trasport Servers If you have Exchage 2007 ruig i your orgaizatio, the you must upgrade your CAS server first (usig the same method that is used for Exchage 2003), ad the upgrade your Hub Trasport Servers ad Edge Trasport Servers. The first step i preparig to upgrade the trasport is to esure that all existig hub ad edge trasport servers are ruig Exchage Server 2007 SP2. If you have Exchage 2007 hub trasport servers i multiple sites, the you must upgrade the Iteret facig site first. After you have deployed your first Exchage 2010 hub trasport server, it will take over the commuicatios with your Edge trasport server. However, you will have to re-subscribe your edge trasport server. If you pla to deploy multiple Exchage 2010 hub trasport servers, the it is better to wait util you have deployed all of your ew Exchage 2010 hub trasport servers before subscribig the edge server. Oce the Exchage 2010 hub trasport servers are i place, you should deploy your Exchage 2010 Edge Trasport Server ad subscribe it. Whe the Exchage 2010 Edge Trasport Server is up ad ruig, you ca remove the Exchage 2007 edge subscriptio, ad decommissio your Exchage 2007 Edge Trasport Server. Ay Active Directory site cotaiig both Exchage 2007 ad Exchage 2010 servers must have both a Exchage 2007 ad a Exchage 2010 hub trasport server. This requiremet is due to the fact that the Exchage 2007 ad Exchage 2010 trasport pipelies are ot compatible with each other. Exchage gets aroud this compatibility problem by usig versioed routig. Versioed routig works by checkig the Exchage Server versio that is ruig o a recipiet s mailbox server, ad the routig messages to that server through the appropriate hub trasport server. Exchage 2003 Mailbox Servers If you pla to have both Exchage 2003 ad Exchage 2010 mailbox servers coexistig (eve for a short period of time) the you will eed to suppress lik state updates. Otherwise, routig loops ca occur. Suppressig lik state updates ivolves editig the Exchage 2003 server s registry. If you make a mistake while editig the registry, you ca destroy Widows ad/or Exchage. You should therefore make a full system backup prior to performig ay registry edit. You ca suppress lik state updates by goig to HKEY_LOCAL_MACHINE\System\CurretCotrolSet\ Services\RESvc\Parameters ad creatig a ew DWORD value amed SuppressStateChages. You should set the value s data field to 1. LearSmart Cloud Classroom: Video Traiig Mauals

20 Maual Exchage Server 2010 Cofiguratio (70-662) Movig Mailboxes You must use Exchage 2010 s maagemet tools whe you move mailboxes from a legacy Exchage Server to a Exchage 2010 server. This meas that you ca t use the Exchage System Maager or Active Directory Users ad Computers to move messages from a Exchage 2003 mailbox server to a Exchage 2010 mailbox server. Likewise, you ca t use the Exchage 2007 Mov box cmdlet to move mailboxes to a Exchage 2010 server. Exchage 2010 uses a ew mechaism for movig mailboxes called Move Requests. Move Requests are hadled by the Mailbox Replicatio Service. Because of this, the Exchage Maagemet Shell ad the Exchage Maagemet Cosole are ot directly ivolved i the mailbox move. It is possible to issue a move request ad the close the maagemet tool. I Exchage 2007, the maagemet tool had to remai ope util the move completed. The primary advatage to usig Move Requests is that the user s mailboxes remai olie durig the move. Olie moves are oly supported whe movig mailboxes betwee Exchage 2007 SP2 ad Exchage 2010 or betwee two Exchage 2010 servers. Aother advatage to Move Requests is that the Cotet Idexig feature begis scaig the mailbox cotets as soo as the move begis. That way, mailbox items are searchable as soo as the move completes. Whe you move a mailbox, the mailbox s move history is retaied as a mailbox attribute. Likewise, recoverable items are moved with the mailbox. I Exchage 2007, you could move mailboxes usig the Mov box commad. I Exchage Server 2010, you use the New-MoveRequest commad istead. Remote Mailbox Moves I Exchage 2010, you ca move mailboxes across Active Directory forest boudaries. These moves are kow as Remote Mailbox Moves. Remote Mailbox Moves are supported regardless of whether or ot the remote forest cotais a Exchage 2010 Cliet Access Server. However, i the absece of a Exchage 2010 Cliet Access Server i the remote forest, you will ot be able to use the Exchage Maagemet Cosole to perform the remote mailbox move. You will oly be able to complete the move by usig the Exchage Maagemet Shell. Prior to performig a cross forest mailbox move, you must create a mail eabled user i the target forest. Microsoft recommeds usig Idetity Lifecycle Maagemet (ILM) for cross forest Global Address Sychroizatio. Feature Pack 1 for ILM 2007 cotais sample code that you ca adapt to get ILM to sychroize the source ad target mailboxes. ILM 2007 is ot required for cross forest mailbox moves. If a orgaizatio does ot have ILM i place, the they ca use the UpdateRecipiet cmdlet to geerate the LegacyExchageDN for the target mailbox. You ca automate this process by usig the Prepare-MoveRequest.ps1 PowerShell script. LearSmart Cloud Classroom: Video Traiig Mauals

21 Maual Exchage Server 2010 Cofiguratio (70-662) You ca use move requests to push a mailbox from a Exchage 2010 source forest to a remote Exchage 2007 or 2003 forest. The commad for doig so looks like this: New-MoveRequest -Idetity -RemoteLegacy -RemoteTargetDatabase DB01 -RemoteGlobalCatalog GC.cotoso.com -RemoteCredetial $Cred -TargetDeliveryDomai orthwidtraders.com Typically, a remote move request will be issued from the target forest. This is what the move request might look like i such a situatio: New-MoveRequest -Idetity -TargetDatabase DB1 -RemoteHostName CAS.cotoso.com -RemoteCredetial (Get-Credetial domai\admiistrator) -TargetDeliveryDomai orthwidtraders.com If the source forest cotais legacy Exchage 2003 or Exchage 2007 mailboxes, the you must provide the mailbox idetity, the RemoteLegacy switch, the FQDN of a remote global catalog server, the exteral address that will be created, ad the ame of the target database. A example of the commad used to perform this type of move request is: New-MoveRequest -Idetity -RemoteLegacy -TargetDatabase DB01 -RemoteGlobalCatalog GC.cotoso.com -RemoteCredetial $Cred -TargetDeliveryDomai orthwidtraders.com LearSmart Cloud Classroom: Video Traiig Mauals

22 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 2: Cofigure Exchage Recipiets ad Public Folders Recipiets Exchage Server 2010 supports the use of may differet types of recipiets. As such, it is importat for you to be familiar with the recipiet types that are available, as well as the purpose of each recipiet type. The table below illustrates the recipiet types that are supported. Recipiet Type User Mailbox Legacy Mailbox Equipmet Mailbox Room Mailbox Liked Mailbox Mail Cotact Mail Forest Cotact Microsoft Exchage Recipiet Shared Mailbox Liked User Archive Mailbox Mail Eabled Uiversal Security Group Descriptio A user mailbox is just a basic mailbox that is hosted o a Exchage 2010 server. A legacy mailbox is similar to a user mailbox, except that the mailbox is hosted o a server that is ruig Exchage Server A equipmet mailbox is a mailbox that is desiged to represet a specific piece of portable equipmet. Users ca use the equipmet mailbox s caledar to reserve the correspodig piece of equipmet. For example, you might create a equipmet mailbox that ca be used to reserve a LCD projector or a digital whiteboard. A room mailbox is similar to a equipmet mailbox, except that it is desiged to allow users to reserve a coferece room. A liked mailbox is a mailbox that belogs to a user withi a exteral forest. A mail cotact is a Active Directory object that poits to a exteral user with a foreig SMTP address. A mail forest cotact is a read oly, Active Directory object that is typically created by Microsoft s Idetity Itegratio Service. It is desiged to represet the idetity of a user from a exteral forest. Microsoft Exchage Recipiet is a special mailbox that Exchage Server 2010 creates automatically. It is used for iteral mail delivery. For example, the Jouralig feature makes use of the Microsoft Exchage Recipiet mailbox to sed messages to the Joural mailbox. A shared mailbox is a mailbox that is shared amog multiple users. A liked user is a user whose accout exists i oe forest while their mailbox resides i aother. This is ot to be mistake for a liked mailbox. I Exchage 2010, each mailbox ca have a accompayig archive mailbox i which users ca deposit messages that they wish to keep for a period of time that exceeds the retetio settigs that have bee applied to the user s ormal mailbox. A mail eabled uiversal security group is a special type of distributio group that ca be used to establish permissios to access a resource, but that ca also be used to sed messages to group members. LearSmart Cloud Classroom: Video Traiig Mauals

23 Maual Exchage Server 2010 Cofiguratio (70-662) Mail Eabled Uiversal Distributio Group Mail Eabled No- Uiversal Group Mail Eabled Public Folder Dyamic Distributio Group A mail eabled uiversal distributio group is similar to a mail eabled uiversal security group, except that it caot be used to provide access to resources. It is oly used for distributig messages to group members. A mail eabled o uiversal group is a legacy distributio group. These groups caot be created i Exchage Server 2010, ad their existece is oly supported if they previously existed o a Exchage 2003 server. A mail eabled public folder is a public folder that has a address attached to it. Users ca post cotet to the folder by sedig a message to the correspodig address. A dyamic distributio group is a special type of distributio group whose membership is determied at the time that a message is set to the group, based o various filterig criteria. Creatig New Mailboxes Microsoft geerally recommeds that you create a Exchage Server mailbox ad the accout that the mailbox is liked to simultaeously, although it is certaily possible to create a mailbox for a existig user accout. You ca create a ew mailbox by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To create a mailbox usig the Exchage Maagemet Cosole, avigate through the cosole tree to Recipiet Cofiguratio Mailbox. Next, click the New Mailbox lik, located i the Actios pae. Whe you do, Exchage will lauch the New Mailbox Wizard. The wizard s iitial scree asks you what type of mailbox you would like to create, as show i Figure 1. You have the optio of creatig a User Mailbox, Room Mailbox, Equipmet Mailbox, or a Liked Mailbox. Make your selectio ad click Next. LearSmart Cloud Classroom: Video Traiig Mauals

24 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 1: Creatig a New Mailbox The wizard s iitial scree asks you what type of mailbox you would like to create. At this poit, you will see a scree askig you if you wat to create a mailbox for a ew user or for a existig user. If you choose to create a mailbox for a ew user, the the wizard will lead you through a couple of additioal screes that prompt you to provide details such as the ame to be used for the ew user accout ad the accout s password. If you prefer to use a existig user accout, the click the Add butto, select the accout that you wat to use, ad click Next. The wizard s followig scree prompts you for the user s alias. The alias is filled i automatically, ad you wo t typically have to make ay chages to it. This same scree also gives you the optio of specifyig the mailbox database i which you wat to create the ew mailbox. If you do t make a selectio, the Exchage will choose a database automatically. You also have the optio of selectig a retetio policy ad a ActiveSyc mailbox policy to be used with the mailbox. Agai, these are optioal ad you do ot have to specify policies if you do ot wat to. LearSmart Cloud Classroom: Video Traiig Mauals

25 Maual Exchage Server 2010 Cofiguratio (70-662) After makig your selectios, click Next ad you will see a summary page for the mailbox that you are about to create. If all seems to be correct, the click the New butto to create the mailbox. Whe the process completes, click Fiish. Just as you ca create a mailbox by usig the Exchage Maagemet Cosole, you ca also create a mailbox from the Exchage Maagemet Shell. The commad used i doig so is Eabl box. At a miimum, the Eabl box cmdlet requires you to provide the idetity of the user accout with which the mailbox will be associated, ad the user s alias. Here is a example of such a commad: Eabl box Idetity Domai1.com/Users/User1 Alias User1 The commad ca be slightly more complex if you iclude details such as the ame of the mailbox database, retetio policy, ad ActiveSyc Mailbox Policy. Here is a example of such a commad: Eabl box Idetity Domai1.com/Users/User1 Alias User1 Database DB1 RetetioPolicy Default Archive Policy ActiveSycMailboxPolicy Default I both of the previous examples, the Eabl box cmdlet was used to create the mailbox. It is importat to ote that the Eabl box cmdlet is oly used if you are creatig a mailbox for a user accout that already exists. If you are creatig a mailbox for a ew user accout, the you will use the: New-Mailbox cmdlet istead. As you would probably assume, the New-Mailbox cmdlet requires you to provide iformatio related to the accout that you are creatig. Here is a example of what such a commad might look like: New-Mailbox Name User1 Alias User1 UserPricipalName com SamAccoutName User1 FirstName User1 Iitials LastName Password System.Security.SecureStrig ResetPasswordONextLogo $True Room ad Equipmet Mailboxes All of the examples i the previous sectio revolved aroud creatig user mailboxes. However, you also eed to kow how to create resource mailboxes such as room mailboxes ad equipmet mailboxes. A room or a equipmet mailbox ca be created through either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. The process for creatig a equipmet mailbox is very similar to the process used i creatig a user mailbox. If you wat to create a room or a equipmet mailbox through the Exchage Maagemet Cosole, the avigate through the cosole tree to Recipiet Cofiguratio Mailbox. Next, click o the New Mailbox lik, located i the Actios pae. This will cause Exchage to lauch the ow familiar New Mailbox Wizard. As was the case before, the iitial scree asks you to choose a mailbox type. This time, you should choose either the Room Mailbox or the Equipmet Mailbox optio. You will ow be prompted as to whether you wat to create a mailbox for a ew user or a existig user. If you pla to use a existig user accout, you must disable the accout prior to creatig the ew mailbox. If you decide to use a existig user accout the click the Add butto, select the accout that you wat to use, ad click Next. Otherwise, click Next, ad follow the prompts to create the ew accout. I either case, you should evetually ed up at the Mailbox Settigs scree. LearSmart Cloud Classroom: Video Traiig Mauals

26 Maual Exchage Server 2010 Cofiguratio (70-662) As was the case before, this scree gives you the optio of specifyig a alias for the mailbox, as well as specifyig a mailbox database, a retetio policy, ad a ActiveSyc Mailbox Policy. Keep i mid that you wo t typically use a ActiveSyc mailbox policy with a equipmet or a room mailbox. Click Next ad you will be take to the summary scree for the ew mailbox. Assumig that everythig show o this scree appears to be correct, the click New to create the mailbox. Whe the process completes, click Fiish. As was the case with a user mailbox, you ca also use the Exchage Maagemet Shell to create a equipmet or a room mailbox. Just as before, you will use the New-Mailbox cmdlet if you are creatig a ew user accout to go alog with the mailbox. Otherwise, you will use the Eabl box cmdlet to create a mailbox for a existig user accout. The sytax for creatig a room or a equipmet mailbox is early idetical to that of creatig a user mailbox, but there is oe importat differece. To see that differece, check out the sample commads show below: Eabl box Idetity Domai1.com/Users/Projector Alias Projector Equipmet Eabl box Idetity Domai1.com/Users/Coferece Room Alias Coferece Room As you ca see, the first commad used the Equipmet switch as a way of tellig Exchage that a equipmet mailbox is beig created. Likewise, the secod commad used the Room switch to tell Exchage that the ew mailbox was to be a room mailbox. Resource Properties Sometimes allowig a user to simply reserve a piece of equipmet or a coferece room is t eough. For example, imagie that a ewly employed maager eeds to book a coferece room for a meetig with his staff. If the maager were to radomly select from the available coferece rooms, he might accidetally choose a coferece room that is located i a differet buildig maybe eve i a differet state. Likewise, if the employee is ufamiliar with the orgaizatio s facilities, he may book a coferece room with a capacity of 500 people for a meetig of te. This is where resource properties come ito play. Resource properties allow you to associate various attributes with room ad equipmet mailboxes. That way, you ca give employees importat iformatio about a resource before they book it. To provide resource iformatio usig the Exchage Maagemet Cosole, avigate through the cosole tree to Recipiet Cofiguratio Mailbox. Upo doig so, right click o the resource mailbox that you wat to modify, ad the choose the Properties commad from the resultig shortcut meu. This will cause Exchage to display the properties sheet for the mailbox. Go to the properties sheet s Resource Geeral tab. I the case of a Room Mailbox, there will be a field i which you ca eter the room s capacity. There is also a Resource Capacity field for equipmet mailboxes, as show i Figure 2. LearSmart Cloud Classroom: Video Traiig Mauals

27 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 2: Specifyig Resource Capacity You ca specify a room s capacity through the Resource Geeral tab. I either case, the tab also icludes a sectio labeled Resource Custom Properties. You wo t be able to defie custom resource properties through the Exchage Maagemet Cosole. Istead, you will have to use the Exchage Maagemet Shell s Set-ResourceCofig cmdlet to exted the resource property schema. Resource Schedulig I a effort to reduce the overall admiistrative burde, Microsoft has desiged Exchage Server 2010 so that whe a user attempts to reserve a resource such as a coferece room or a piece of equipmet, the reservatio ca be automatically approved. Of course you probably do t wat for just ay user to be able to sed meetig requests to a resource mailbox. LearSmart Cloud Classroom: Video Traiig Mauals

28 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage allows you to cotrol which users ca sed meetig requests to resource mailboxes by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To use the Exchage Maagemet Cosole, avigate through the cosole tree to Recipiet Cofiguratio Mailbox. Next, right click o the resource mailbox for which you wat to set the meetig request permissios, ad the choose the Properties commad from the resultig shortcut meu. Upo doig so, Exchage will display the mailbox s properties sheet. At this poit, go to the properties sheet s Resource I-Policy Requests tab, show i Figure 3. This tab cotrols what happes to meetig requests that do t violate ay resource schedulig optios. For example, a meetig request might be cosidered to be i policy if it does ot coflict with aother meetig. Figure 3: Cofigurig Resource I-Policy Requests LearSmart Cloud Classroom: Video Traiig Mauals

29 Maual Exchage Server 2010 Cofiguratio (70-662) You ca cotrol automatic approvals o a per user basis. Oce you arrive o the Resource I-Policy Requests tab, you must choose either the All Users optio or the Selected Recipiets optio. The All Users optio allows everyoe to sed meetig requests to the mailbox, while the Selected Recipiets optio allows you to cotrol who is allowed to sed meetig requests. Whe you are doe, go to the properties sheet s Resource Out-of-Policy Requests tab. This tab cotrols who will be allowed to sed out of policy requests to the resource mailbox. For example, suppose that a coferece room has already bee booked. A meetig request for that same time slot would be cosidered to be a out of policy request. If the user who is makig the request has bee specified o the Out-of-Policy Request tab, the the request will ot be automatically deied. However, it will ot be approved either. Istead, the request will have to be hadled by a delegate for the resource mailbox. As was the case with the I-Policy Requests tab, you have the optio of gratig Out-of-Policy requests to all users or to select users. It is geerally advisable to grat Out-of-Policy Requests oly to select users (perhaps the maagemet team) to avoid potetially burdeig the mailbox delegate with havig to resolve umerous out of policy requests. Just as you ca use the Exchage Maagemet Cosole to cofigure how Exchage will respod to meetig requests made of resource mailboxes, you ca also use the Exchage Maagemet Shell. You ca cofigure the way i which resource mailboxes respod to meetig requests by usig the Set- CaledarProcessig cmdlet. There are several parameters that ca be used with the Set-CaledarProcessig cmdlet. Some of these parameters iclude: Idetity This is where you specify the ame of the resource mailbox for which you wat to perform the actio. AutomateProcessig This parameter ca be used to tell Exchage to automatically accept meetig requests that are set to the resource mailbox. AllRequestIPolicy This switch tells Exchage that all i policy requests should be made subject to approval. AllRequestOutofPolicy This switch tells Exchage that out of policy requests should be subject to approval. BookIPolicy The BookIPolicy switch idicates that i policy requests should be automatically approved. RequestIPolicy This switch is similar to the AllRequestIPolicy switch, except that it is used to allow policy requests for specific users rather tha for everyoe. RequestOutOfPolicy The RequestOutOfPolicy switch is similar to the AllRequestOutOfPolicyswitch, except that it allows you to specify specific users who should be allowed to make out of policy requests, rather tha allowig those requests to be made by everyoe. ProcessExteralMeetigMessages The ProcessExteralMeetigMessages parameter cotrols whether or ot meetig requests from users outside of the Exchage orgaizatio will be accepted. LearSmart Cloud Classroom: Video Traiig Mauals

30 Maual Exchage Server 2010 Cofiguratio (70-662) Now that you have see the various switches that ca be used i cojuctio with the Set- CaledarProcessig cmdlet, let s take a look at some examples of how this cmdlet is used. For the sake of demostratio, let s preted that you eed to cofigure the way that Exchage respods to meetig requests for a room mailbox amed Coferece. The commads used to cofigure automatic approvals for a equipmet mailbox would work i exactly the same way. With that i mid, imagie that you wated to automatically approve all i policy meetig requests for the Coferece mailbox. To do so, you would use the followig commad: Set-CaledarProcessig Idetity Coferece AutomateProcessig AutoAccept $true AllBookIPolicy $true Now, imagie that we still wated to automatically approve i policy requests for the room, but that we oly wated to allow a user amed JohDoe to have their requests automatically approved. To do so, we could use the followig commad: Set-CaledarProcessig Idetity Coferece AutomateProcessig AutoAccept $True BookIPolicy Notice how this commad uses BookIPolicy rather tha AllBookIPolicy. This is what prevets Exchage from automatically approvig requests from everyoe. Similarly, we ca cofigure Exchage to accept requests from everyoe, but stipulate that all requests are subject to approval. To do so, we would use this commad: Set-CaledarProcessig Idetity Coferece AutomateProcessig AutoAccept $True AllRequestIPolicy $True As metioed earlier, you may have some users who eed to be able to make out of policy requests. Out of policy requests will always be subject to approval by a delegate, ad caot be approved automatically. However, you ca cotrol who is allowed to submit out of policy requests by usig a commad similar to this oe: Set-CaledarProcessig Idetity Coferece AutomateProcessig AutoAccept $True RequestOutOfPolicy Fially, it is usually advisable to cofigure Exchage to reject meetig requests from the outside world. That way, you wo t have to worry about a deial of service attack i which someoe o the outside fills up your resource mailbox caledars with bogus appoitmets. You ca reject exteral caledar requests for a resource mailbox by usig a commad similar to this oe: Set-CaledarProcessig Idetity Coferece ProcessExteralMeetigMessages $false Notice that the commad show above is processed o a per mailbox basis. You ca disable exteral meetig requests for a mailbox without doig so o a orgaizatio wide basis. LearSmart Cloud Classroom: Video Traiig Mauals

31 Maual Exchage Server 2010 Cofiguratio (70-662) Settig Resource Mailbox Delegates As you leared i the previous sectio, there are some situatios i which resource mailboxes are uable to automatically approve meetig requests. As such, you will usually eed to assig a delegate who ca maually itervee i these types of situatios. You ca use either the Exchage Maagemet Cosole or the Exchage Maagemet Shell to set a delegate o a resource mailbox. To use the Exchage Maagemet Cosole, avigate through the cosole tree to Recipiet Cofiguratio Mailbox Next, right click o the resource mailbox that you wat to cofigure, ad choose the Properties commad from the resultig shortcut meu. Whe you do, Exchage will display the mailbox s properties sheet. Now, go to the properties sheet s Resource Policy tab, ad the locate the Specify Delegates of This Mailbox sectio. Click the Add butto ad the specify the delegate for the mailbox. It is also worth otig that ear the bottom of this tab is a check box that you ca use to forward meetig requests to the mailbox s delegates. If you are goig to have a mailbox delegate, the it is usually a good idea to select this check box. Whe you have fiished cofigurig the mailbox delegates, click OK. If you wat to specify a mailbox delegate by usig the Exchage Maagemet Shell, the you ca do so by usig the Set-CaledarProcessig cmdlet just as you did i the previous sectio. The oly differece is that you will use the ResourceDelegates switch to specify the delegates for the mailbox. For example, suppose that you wated to make a user amed JohDoe a delegate for the Coferece mailbox. To do so, you would use the followig commad: Set-Caledarig Idetity Coferece ResourceDelegates JohDoe Mailbox Quota Maagemet Exchage Server 2010 allows you to apply quotas to both mailbox ad public folder databases. If you are applyig a quota to all of the mailboxes or to all of the public folders i a etire database the you ca use either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. If you eed to apply a quota to a idividual mailbox or to a idividual public folder, you will have to use the Exchage Maagemet Shell to do so. There are three differet types of quotas that ca be applied to mailboxes ad public folders: Issue Warig A quota that tells Exchage to sed a warig message oce a mailbox or a public folder reaches a certai size. Prohibit Sed (kow as Prohibit Post whe applied to a public folder database) A quota that prevets the mailbox or folder ower from sedig messages or postig to the public folder util the mailbox or folder s size is reduced. Prohibit Sed ad Receive A quota that prevets the mailbox ower from beig able to sed or receive messages util the mailbox or folder size has bee reduced. There is o public folder equivalet to this type of quota. Whe ay of these quota limits are reached, a message is set with high importace to the mailbox or folder ower (quota messages are ot subject to quota limits). I the evet that a mailbox is owed by a security group, the the quota message will be set to every member of the group. LearSmart Cloud Classroom: Video Traiig Mauals

32 Maual Exchage Server 2010 Cofiguratio (70-662) Applyig Quotas to a Mailbox Database You ca apply quotas to a mailbox database by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To use the cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Mailbox. Next, choose the database that you wat to maage, ad the click the Properties lik. This will cause the cosole to display the properties sheet for the database. The quota related settigs are located o the properties sheet s Limits tab. The quota settigs iclude: Issue Warig at (KB) Prohibit Sed at (KB) Prohibit Sed ad Receive at (KB) You ca use each of these settigs to establish threshold values for the various quota limits. Just as you ca use the Exchage Maagemet Cosole to create mailbox database quotas, so too ca you use the Exchage Maagemet Shell. Quotas are implemeted through the use of the Set- MailboxDatabase cmdlet. This cmdlet requires you to supply the ame of the database to which you are applyig the quota, the quota type, ad the quota size. The quota size must be expressed as a iteger, ad is etered i KB. For example, if you wated to set a quota limit at 2 GB, the the value would be etered as Here are a few examples of how you ca set quota limits from the commad lie: Set-MailboxDatabase Mailbox Database Name -IssueWarigQuota Set-MailboxDatabase Mailbox Database Name -ProhibitSedQuota Set-MailboxDatabase Mailbox Database Name -ProhibitSedReceiveQuota I these examples, the quota sizes are all idetical. I real life, however, the IssueWarigQuota would be the smallest, the ProhibitSedQuota would be a little bit higher, ad the ProhibitSedReceiveQuota would be higher tha that. If you eed to remove a quota, you ca replace the quota size with the word Ulimited. Public Folder Database Quotas Database level public folder quotas ca be applied by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. You ca apply quotas to a public folder database by avigatig through the Exchage Maagemet Cosole to Orgaizatio Mailbox, clickig o the Database Maagemet tab, ad the selectig the public folder database that you wat to cofigure. Click the Properties lik, ad the cosole will display the public folder s properties sheet. The quota settigs are located o the Limits tab. The quota settigs used by public folder databases are slightly differet from those used i cojuctio with mailbox databases. The quota settigs iclude: Issue Warig at: (KB) Prohibit Post at (KB) Maximum Item Size LearSmart Cloud Classroom: Video Traiig Mauals

33 Maual Exchage Server 2010 Cofiguratio (70-662) The process of applyig a public folder database quota from the commad lie works early idetically to the process of applyig a quota to a mailbox. Istead of usig the Set-MailboxDatabase cmdlet, however, you must use the Set-PublicFolderDatabase cmdlet. Below are some examples of how you ca apply a quota to a public folder database: Set-PublicFolderDatabase Public Folder Database Name -IssueWarigQuota Set-PublicFolderDatabase Public Folder Database Name -ProhibitPostQuota Role Based Access Cotrol I Exchage Server 2007, Microsoft provided limited optios for assigig admiistrative cotrol over the Exchage orgaizatio. I Exchage Server 2010, the Exchage 2010 permissio model has bee replaced by a ew feature called Role Based Access Cotrol. There are two primary ways i which role based access cotrol differs from the permissios model used i Exchage Server For starters, role based access cotrol is t just for admiistrators. Roles ca be assiged to the ed users as well. The other way i which role based access cotrol differs from its predecessor is i the fact that the roles are desiged to alig with actual job resposibilities. This is iteded to make it easy to kow which role should be assiged to a particular admiistrator or ed user. Role Based Access Cotrol provides three methods for assigig permissios: Maagemet Role Groups, Maagemet Role Assigmet Policies, ad Direct Role Assigmets. Here is a quick summary of what these mechaisms do. Maagemet Role Groups Used for assigig maagemet roles to admiistrators. Maagemet Role Assigmet Policies Used to assig roles to ed users. This allows for very graular permissios to be assiged to users or groups. For example, you might use a role assigmet policy to allow users to modify their ow cotact iformatio. Direct Role Assigmet Used to maually assig idividual permissios. Microsoft discourages the use of direct role assigmets, uless it is absolutely ecessary. As such, direct role assigmets are beyod the scope of this exam. Maagemet Role Groups Maagemet Role Groups are really othig more tha uiversal security groups. These groups are predefied, ad desiged to allow group members to perform various admiistrative tasks, without beig assiged ay excessive rights beyod those required to complete the task. The table below lists the Maagemet Role Groups that are icluded with Exchage Server 2010, as well as the purpose of each group. LearSmart Cloud Classroom: Video Traiig Mauals

34 Maual Exchage Server 2010 Cofiguratio (70-662) Maagemet Role Group Orgaizatio Maagemet View Oly Orgaizatio Maagemet Recipiet Maagemet Discovery Maagemet UM Maagemet Help Desk Delegated Setup Hygiee Maagemet Server Maagemet Public Folder Maagemet Records Maagemet Fuctio The Orgaizatio Maagemet role group is the most powerful of all of the maagemet role groups. A admiistrator who has bee assiged this role group has full admiistrative cotrol over the etire Exchage Server orgaizatio. The View Oly Orgaizatio Maagemet role is used primarily for traiig purposes. A admiistrator who is assiged the View Oly Orgaizatio Maagemet role ca view ay object i the etire Exchage Server orgaizatio, but does ot have permissio to perform ay admiistrative actios. This allows ew Exchage admiistrators to gai familiarity with the Exchage Maagemet Cosole without the risk of the accidetal admiistrative chages. Whe a admiistrator is assiged the Recipiet Maagemet role, they are give the ability to create or modify Exchage Server mailboxes (recipiets). The Discovery Maagemet role is a specialized role that is used oly for orgaizatios that are required to perform message retetio. Admiistrators who have bee assiged this role are allowed to perform e-discovery searches across multiple mailboxes. The UM Maagemet role allows admiistrators to perform Uified Messagig related maagemet tasks. For example, such a admiistrator is allowed to cofigure Uified Messagig dial plas. The Help Desk role provides limited recipiet maagemet capabilities ad is iteded for support staff. Such a user ca use Outlook Web App to modify thigs like a user s departmet or phoe umber. A admiistrator who has bee grated the Delegated Setup maagemet role has the ability to deploy ew Exchage Servers, so log as the Active Directory has bee properly provisioed ahead of time. The Hygiee Maagemet role group provides admiistrators with the ability to maage Exchage Server s ativirus ad ati-spam features. This role group ca be useful eve if a orgaizatio uses third party ativirus ad ati-spam software because may of the third party products are desiged with this role group i mid. A admiistrator who has bee grated the Server Maagemet role group is allowed to perform server level maagemet of the Exchage orgaizatio. Essetially, such a admiistrator is allowed to perform cofiguratio tasks, but is ot allowed to maage recipiets. As the ame implies, addig a admiistrator to the Public Folder Maagemet role group provides them with the ability to maage public folder databases. The Records Maagemet role group is usually reserved for those who are resposible for esurig a orgaizatio s regulatory compliace. Admiistrators who are assiged this role are give the ability to cofigure message retetio policies, create ad maage message classificatios, ad to maage trasport rules. LearSmart Cloud Classroom: Video Traiig Mauals

35 Maual Exchage Server 2010 Cofiguratio (70-662) Public Folders Although public folders were deemphasized i Exchage 2007, they cotiue to be fully supported i Exchage Server As such, you ca expect to see some exam questios related to basic public folder fuctioality. Creatig a Public Folder Database Because public folders are ot created by default (uless you have Outlook 2003 cliets), you will eed to kow how to create a public folder database. To do so, avigate through the cosole tree to Orgaizatio Cofiguratio Mailbox. Click o the New Public Folder Database lik, located i the Actio pae. Whe you do, the cosole will lauch a wizard that walks you through the process of creatig the ew database. The wizard s iitial scree requires you to provide a ame for the database, as well as specify which server the database will reside o. The followig scree requires you to specify a database file path ad a log folder path (although these fields are populated by default), as show i Figure 4. There is also a check box that you ca use to cotrol whether or ot the database should be mouted immediately after creatio. Figure 4: Creatig a New Public Folder Database LearSmart Cloud Classroom: Video Traiig Mauals

36 Maual Exchage Server 2010 Cofiguratio (70-662) The public folder paths are populated by default. If you prefer, you ca create public folder databases from the commad lie. To do so, you must use the New-PublicFolderDatabase commad. At a miimum, you must supply a database ame ad the ame of the server that will host the database. You ca also provide the file ad log paths if you like. Here is a sample of what the New-PublicFolderDatabase commad looks like: New-PublicFolderDatabase DatabaseName -Server SERVER1 -EdbFilePath E:\ Databases\Support\DatabaseName.edb -LogFilePath F:\Logs\Support The commad show above creates a ew database amed DatabaseName o Server1, ad also defies the ame ad locatio of the database file, as well as the locatio of the log files. You will otice that this commad does ot automatically mout the database. If you wat to mout the database, you ca do so by eterig the Mout-Database commad followed by the ame of the database. Creatig a Public Folder Public folders ca be created through the Exchage Maagemet Cosole ad through the Exchage Maagemet Shell. You ca create a public folder usig the cosole by clickig o the Toolbox cotaier, ad the choosig the Public Folder Maagemet Cosole optio. Whe the Public Folder Maagemet Cosole opes, avigate to Default Public Folders. Next, select the top level folder beeath which you wat to create the ew folder, as show i Figure 5. Fially, click the New Public Folder lik, foud i the Actios pae. Whe you do, the cosole will lauch a wizard that you ca use to create the ew public folder. Figure 5: The Public Folder Maagemet Cosole LearSmart Cloud Classroom: Video Traiig Mauals

37 Maual Exchage Server 2010 Cofiguratio (70-662) Select the top level folder beeath which you wat to create a ew public folder. The oly iformatio that you are required to provide is the ame of the folder that you are creatig. The wizard will display the public folder path, but this iformatio is read oly, ad is desiged solely as a meas for verifyig that you are creatig the public folder i the correct locatio. If you prefer to create a public folder from the Exchage Maagemet Shell, you ca do so by usig the New-PublicFolder commad. At a miimum, you oly have to provide the ame of the folder that you wat to create. If you take this approach, the the folder will be created at the root level of the public folder tree o the closest public folder server. If you require more cotrol over the folder creatio process, you ca also specify the ame of the server that will host the public folder, as well as the folder s path. Here is a example of the New-PublicFolder commad: New-PublicFolder Name My Public Folder Path \folders Server server1 Public Folder Permissios There are two mai types of public folder permissios cliet permissios ad admiistrative permissios. You ca grat admiistrative permissios to a user by addig the user to a Public Folder Maagemet role group Doig so is similar to assigig the Public Folder Admiistrator role i Exchage 2007 i that it grats the user all of the ecessary permissios for maagig the public folder. Usig this method grats the user permissio to maage the etire public folder tree. You ca add a user accout to the Public Folder Maagemet role group by usig this commad: Add-RoleGroupMember Idetity Public Folder Maagemet Member Joh Doe If you eed to assig more graular admiistrative cotrol over the public folder structure, the you will eed to use the PublicFolderAdmiistrativePermissios cmdlet to grat cotrol to a specific public folder. Here is a example of how this cmdlet works: Add-PublicFolderAdmiistrativePermissio -Idetity \MyFolder -User JohDoe -AccessRights AllExtededRights -IheritaceType SelfAdChildre Just as you eed to kow how to add admiistrative permissios to a public folder, you also eed to kow how to add cliet permissios. Microsoft geerally recommeds that you assig users predefied roles, but you ca assig custom access rights, if ecessary. To add a access right to a public folder, you will ormally use the AddPublicFolderClietPermissio cmdlet. Simply provide the cmdlet with the folder ame, the user s ame, ad the rights that you wat to assig. Here is a example of how to use this cmdlet: Add-PublicFolderClietPermissio Idetity \folders\myfolder AccessRights PublishigEditor User JohDoe The Add-PublicFolderClietPermissio cmdlet works well if you eed to grat a cliet permissio to access a public folder. It is ot the tool of choice if you eed to grat permissios to a folder ad all of the child folders beeath it. For that, you are better off usig a PowerShell script that is icluded with Exchage. The ame of the script is AddUsersToPFRecursive.ps1. As is the case with the Add-PublicFolderClietPermissio cmdlet, you must provide some additioal parameters. Specifically, you must eter the ame of the highest level public folder that you wat to grat access to, the user s ame, ad the permissio level. Here is a example of how to use the script: AddUsersToPFRecursive.ps1 TopPublicFolder \MyFolder User Joh Doe Permissio PublishigEditor LearSmart Cloud Classroom: Video Traiig Mauals

38 Maual Exchage Server 2010 Cofiguratio (70-662) Mail Eablig Public Folders A mail eabled public folder is a folder that has a address associated with it. Whe you mail eable a public folder, you allow users to post cotet to the folder by sedig a message to the folder s address. You ca mail eable a public folder by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To use the cosole to mail eable a public folder, ope the Exchage Maagemet Cosole, go to the Toolbox, ad click o the Public Folder Maagemet Cosole. Whe the Public Folder Maagemet Cosole opes, expad the Default Public Folder, ad the select the folder that you wat to mail eable. Oce the folder is selected, click the Mail Eable lik, located i the Actios pae. The folder s ico will chage to reflect the fact that it has bee mail eabled. It is just as easy to mail eable a folder usig the Exchage Maagemet Shell. To do so, you must use the Eabl PublicFolder cmdlet. This cmdlet requires that you provide the folder s ame, but you ca also specify the ame of the server that hosts the folder if ecessary. Here is a example of the commad that you would use: Eabl PublicFolder Idetity \MyFolder Server Server1 Public Folder Replicatio Exchage Server 2010 allows you to create a replica of a public folder o a alterate mailbox server. The folders are kept sychroized accordig to a replicatio schedule. The replicatio schedule applies to the etire public folder database, but you ca create a custom replicatio schedule that applies to a sigle public folder. To create a public folder replica usig the Exchage Maagemet Cosole, ope the cosole, go to the toolbox, ad click o the Public Folder Maagemet Cosole optio. Whe the cosole opes, expad the Default Public Folders cotaier, ad the select the folder that you wat to replicate. All of the child folders beeath the folder that you select will also be replicated. With the folder selected, click o the Properties lik foud i the Actios pae to reveal the folder s properties sheet. Go to the properties sheet s Replicatio tab, ad click the Add butto. Whe prompted, choose the database that will house the replica folder ad click OK. If you wat to specify a custom replicatio schedule for the folder, the click the Customize butto; otherwise click OK. Public Folder Item Maagemet Just as you ca apply quotas to a public folder, you ca also apply retetio limits that prevet folders from becomig cogested with outdated items. You ca set age limits at both the database level ad at the idividual folder level. By default, folders iherit the database level settigs. To apply age limits to a public folder database, ope the Exchage Maagemet Cosole ad avigate to Orgaizatio Cofiguratio Mailbox. Next, go to the results pae, select the Database Maagemet tab, ad the select the public folder database that you wat to cofigure. With the database selected, click o the Properties lik foud i the Actios pae. Whe the public folder database s properties sheet is displayed, go to the Limits tab. Whe you specify the age limit for the items i the public folder, you must eter a iteger correspodig to the umber of days for which items should be retaied. The valid rage is betwee 0 ad 24,855. LearSmart Cloud Classroom: Video Traiig Mauals

39 Maual Exchage Server 2010 Cofiguratio (70-662) You ca also use the Limits tab to set up deleted item retetio for the database. The Keep Deleted Items For (Days) settig allows you to specify the umber of days that deleted items should be retaied withi the public folder. The valid rage is from 0 to 24,855 days. Just below the Keep Deleted Items For (Days) settig is a check box labeled Do t Permaetly Delete Items Util the Database Has Bee Backed Up. As the ame implies, this check box prevets the deleted items from beig purged util a backup has bee created. Public Folder Maagemet Scripts Although you ca fully maage public folders from the Exchage Maagemet Shell, some maagemet tasks ca be rather complex. As such, Microsoft has icluded a umber of PowerShell scripts with Exchage Server 2010 that are desiged to make public folder maagemet easier. These scripts fall ito two basic categories Admiistrative ad User Maagemet scripts. The table below cotais a summary of the admiistrative scripts that are icluded with Exchage Script Name AddReplicaToPFRecursive.ps1 AggregatePFData.ps1 RemoveReplicaFromPFRecursive.ps1 MoveAllReplicas.ps1 ReplaceReplicaOPFRecursive Fuctio This script ca be used to create a additioal replica of a public folder. This script provides you with a summary of the statistics related to your public folders ad the items withi them. This script removes a replica of a public folder from a specified server. You ca use this script to remove all public folder replicas while creatig duplicate replicas o aother server. This script is similar to the oe listed above, except that it ca be used to move a replica of a specific public folder (ad its child folders) rather tha movig the etire public folder hierarchy. As metioed a momet ago, Microsoft also provides several scripts for maagig user access to public folders. The chart below provides a summary of these scripts ad their purpose. Script Name AddUsersToPFRecursive.ps1 ReplaceUserWithUserOPFRecursive.ps1 ReplaceUserPermissioOPFRecursive.ps1 RemoveUserFromPFRecursive.ps1 Fuctio This script adds a user ad a specified set of permissios to a public folder ad to all of the folders beeath it. This script replaces oe user with aother o the access list for a public folder ad for all of the folders beeath it. I doig so, the origial user s permissios are applied to the ew user. This script allows you to replace a user s permissios with a differet set of permissios. The chage applies to the specified folder ad to all child folders. This script revokes a user s permissio to a public folder ad to all of the folders beeath it. LearSmart Cloud Classroom: Video Traiig Mauals

40 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 3: Cofigurig Cliet Access POP3 ad IMAP4 Post Office Protocol 3 (POP3) is a legacy messagig protocol that is supported by Exchage The POP3 protocol is desiged to dowload messages from a messagig server to a mail cliet such as Outlook. Oce dowloaded, the messages are removed from the server. As such, all messagig data resides solely o the cliet computer oce it has bee dowloaded. IMAP4 is a ewer messagig protocol. Like POP3, it supports dowloadig messages to a cliet computer, but it ca also be used for olie messagig. Although IMAP4 is more advaced tha POP3, it still lacks the ability to be used with Exchage Server s collaborative features such as caledars, cotacts, etc. POP3 ad IMAP4 are both desiged as mechaisms for trasferrig messages from a mail server to a mail cliet. They both lack the ability to sed messages from the cliet to the server. Sedig messages requires the use of the Simple Message Trasport Protocol (SMTP). Although Exchage 2010 fully supports POP3 ad IMAP4, both protocols are disabled by default ad are cosidered uecessary i most Exchage Server eviromets. Microsoft provides POP3 ad IMAP4 support as a way of offerig uiversal compatibility with messagig cliets other tha Outlook. For example, if POP3 or IMAP4 are eabled, the users could coect to Exchage usig a mail cliet such as Outlook Express or Etourage. Eve i cross platform eviromets, however, POP3 ad IMAP4 are usually uecessary because Exchage 2010 icludes Outlook Web App a Web based versio of Outlook. You ca maage POP3 ad IMAP 4 usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To maage these protocols through the cosole, avigate through the cosole tree to Server Cofiguratio Cliet Access. Next, select the POP3 ad IMAP 4 tab, located i the work pae. Fially, choose either the POP3 or IMAP4 optio ad the click the Properties lik. This will ope a properties sheet that you ca use to maage POP3 ad IMAP4 settigs. Maagig POP3 ad IMAP4 from the commad lie typically ivolves usig the Set-PopSettigs or the Set-ImapSettigs commads. Likewise, you ca also use the Get-PopSettigs ad Get-ImapSettigs commads to retrieve iformatio about the way that POP3 or IMAP4 are cofigured. I additio to the server level cofiguratio settigs that are exposed through the Set-PopSettigs ad Set-ImapSettigs commads, there are also commads available for maagig POP3 ad IMAP4 o a idividual mailbox basis. Doig so ivolves the use of the Set-CASMailbox cmdlet. The Set-CASMailbox cmdlet ca be used for much more tha just maagig POP3 ad IMAP4. For example, you ca use the Set-CASMailbox commad to eable Outlook Web App for a user. Eve so, there are a very specific set of commad parameters used for maagig POP3 ad IMAP4. These parameters iclude: ImapEabled This optio cotrols whether or ot IMAP4 is eabled for a particular mailbox. ImapMessageRetrievalMimeFormat You ca use this switch to cotrol the format of messages retrieved from the user s mailbox. ImapUseProtocolDefaults This optio cotrols whether or ot the default protocol settigs that have bee cofigured o the Cliet Access Server will be used for the IMAP4 protocol. PopEabled You ca use this settig to eable or disable POP3 support. PopMessageRetrievalMimeFormat This optio specifies the format of messages that are retrieved from the mail server usig the POP3 protocol. PopUseProtocolDefaults This optio cotrols whether or ot the default protocol settigs that have bee cofigured o the Cliet Access Server will be used for the POP3 protocol. LearSmart Cloud Classroom: Video Traiig Mauals

41 Maual Exchage Server 2010 Cofiguratio (70-662) A example of how to use the Set-CASMailbox cmdlet to maage POP3 or IMAP4 is: Set-CASMailbox Idetity PopEabled:$True This commad eables the POP3 protocol for Protocol Loggig Occasioally, you may fid yourself havig to troubleshoot POP3 or IMAP4 problems. Whe these situatios arise, the best way to begi the troubleshootig process is by eablig protocol loggig. Protocol loggig for POP3 ad IMAP4 is typically doe from the Exchage Maagemet Shell by usig the Set-IMAPSettigs or the Set-PopSettigs commads. To eable protocol loggig, use the followig commads: Set-IMAPSettigs -protocollogeable true Set-POPSettigs - protocollogeable true Protocol loggig will ot go ito effect util you start ad stop the uderlyig services. To restart the POP3 service, use the followig commads: Net Stop MSExchagePOP3 NetStart MSExchagePOP3 To restart the IMAP4 service, you ca use these commads: Net Stop MSExchageIMAP4 Net Start MSExchageIMAP4 As a alterative, you ca eable, disable, or modify protocol loggig by editig the Microsoft.Exchage. POP3.exe.cofig or the Microsoft.Exchage.Imap4.exe.cofig files. However, Microsoft typically recommeds usig the Set-POPSettigs ad the Set-IMAPSettigs commads rather tha directly modifyig cofiguratio files. LearSmart Cloud Classroom: Video Traiig Mauals

42 Maual Exchage Server 2010 Cofiguratio (70-662) The protocol logs that Exchage produces will cotai several differet fields of iformatio. This iformatio icludes: Date-time The date ad time at which the logged evet has occurred. Coector-ID This field will be left blak, as it is ot used by POP3 or IMAP4. Sessio ID Each SMTP sessio is assiged a GUID that Exchage uses as the sessio ID. Evets that are a part of the same SMTP sessio all share the same GUID. Sequece Number The sequece umber starts at zero, ad is icremeted for each evet that occurs withi the sessio. New sessios restart at zero. Local edpoit The IP address of the local edpoit. Remote Edpoit The remote edpoit s IP address. Data Specific iformatio o the evet that has occurred. Cotext This field will be blak because it is ot used for POP3 or IMAP4 loggig. Evet The evet is represeted by a sigle character. Here is a breakdow of what those characters mea: + Coect - Discoect > Sed < Receive * Iformatio ActiveSyc Exchage ActiveSyc is a Cliet Access Server compoet that allows Exchage mailboxes to be sychroized with mobile devices. I additio to sychroizig mailboxes, ActiveSyc also allows for the sychroizatio of caledars, task lists, ad cotacts. ActiveSyc Mailbox Policies ActiveSyc policies are policies that you ca apply to users or to groups of users. I Exchage 2007 there was oe global ActiveSyc policy. I Exchage 2010, you ca create several differet ActiveSyc policies ad assig them o a as eeded basis. I order for a ActiveSyc policy to be effective, the mobile device must be compatible with the policy. Devices that fully support ActiveSyc policies are said to be fully provisioable. Older versios of Widows Mobile may support some, but ot all of the available ActiveSyc policy settigs. No Widows devices are geerally cosidered to be o provisioable. Here is a summary of the idividual settigs that you ca implemet withi a ActiveSyc policy: Allow Bluetooth This settig allows you to eable or disable Bluetooth coectios o mobile devices. As a alterative, you ca choose to allow Bluetooth to be used solely for hads-free use. Allow Browser You ca use this settig to eable or disable Iteret Explorer. This settig does ot have ay impact o the use of third party browsers. Allow Camera This settig eables or disables the device s camera. LearSmart Cloud Classroom: Video Traiig Mauals

43 Maual Exchage Server 2010 Cofiguratio (70-662) Allow Cosumer Mail You ca use this settig to prevet users from beig able to set up a persoal POP3 or IMAP4 based accout. Allow Desktop Syc You ca use this settig to either allow or disallow desktop sychroizatio via USB, ifrared, or Bluetooth coectio. Allow HTML This settig cotrols whether Exchage mail is set to the device i HTML or plai text format. Allow Iteret Sharig You ca use this settig to either allow or prevet the use of the device as a modem for laptop computers. AllowIrDa The AllowIrDa settig cotrols whether or ot devices will be able to establish ifrared coectios. Allow No-Provisioable Devices Disablig this settig prevets users from sychroizig Exchage to ay mobile device that does ot fully support ActiveSyc policies. This icludes older Widows Mobile devices that are partially provisioable. AllowPOPIMAP This settig allows you to restrict whether or ot the device ca be used with a POP3 or IMAP4 mail accout. Allow Remote Desktop You ca use this settig to allow or prevet Remote Desktop sessios from beig established from the device. Allow Simple Passwords If this settig is eabled, the users will be able to use simple passwords such as ABCD. Allow S/MIME Software Certificates This settig cotrols whether or ot S/MIME certificates ca be stored o the device. Allow Storage Card The Allow Storage Card settig gives you the optio of prevetig users from readig data from or writig data to exteral storage cards. Allow Text Messagig You ca use the Allow Text Messagig settig to prevet users from sedig SMS text messages from their phoe. Allow Usiged Applicatios You ca use this settig to esure that a applicatio ca oly be istalled o the device if it has bee digitally siged. Allow Wi-Fi The Allow Wi-Fi settig cotrols whether or ot mobile device users ca access wireless access poits. Alphaumeric Password Required If you eable this settig, the users will be required to use mobile device passwords that cotai a mixture of umbers ad letters. Approved Applicatio List You ca use the Approved Applicatio list to cotrol the applicatios that users are allowed to ru o mobile devices. Attachmets Eabled If the Attachmets Eabled settig is eabled, the users will be allowed to dowload attachmets to their mobile devices. Device Ecryptio Eabled Eablig this settig allows (but does ot require) data stored o mobile devices to be ecrypted. May mobile devices do ot support this settig. Password Eabled You ca use this settig to require mobile users to use a password o their device. Password Expiratio This settig allows you to cotrol how frequetly users are required to chage their passwords. LearSmart Cloud Classroom: Video Traiig Mauals

44 Maual Exchage Server 2010 Cofiguratio (70-662) Password History This settig cotrols the umber of passwords that are retaied for each user. Passwords caot be reused util they are purged from the password history. Policy Refresh Iterval You ca use this settig to cotrol how ofte mobile devices check for chages to the ActiveSyc policy. Maximum Attachmet Size The Maximum Attachmet Size settig is used to prevet users from dowloadig excessively large message attachmets to mobile devices. Maximum Caledar Age Filter This settig cotrols the maximum umber of days worth of caledar data that will be sychroized to mobile devices. Maximum Failed Password Attempts You ca use the Maximum Failed Password Attempts settig to cotrol the umber of ivalid passwords that ca be etered before a device is wiped. Maximum Iactivity Time Lock If this settig is used the the device is locked whe it has bee iactive for the specified amout of time. Miimum Password Legth This settig establishes the miimum password legth. Maximum Age Filter This settig specifies the umber of days worth of messages that will be sychroized with a mobile device. Maximum HTML Body Trucatio Size You ca use this settig to cotrol the maximum size of HTML messages. Messages exceedig the specified umber of KB are trucated. Miimum Device Password Complex Characters This settig cotrols the miimum umber of complex characters that must be icluded i a user s password. Complex characters are cosidered to be ay character other tha a letter. Maximum Body Trucatio Size Messages exceedig the umber of KB stated i this policy are trucated. Password Recovery This settig provides protectio agaist forgotte passwords. If eabled, it allows a user to sed a recovery password to their mailbox. They ca use the recovery password to gai access to the mobile device. Require Device Ecryptio Eablig this settig causes data stored o supported devices to be ecrypted. Require Ecrypted S/MIME Messages If this settig is eabled, the S/MIME messages must be ecrypted. Require Maual Sychroizatio While Roamig This settig prevets excessive roamig charges by requirig devices to be maually sychroized ay time the user is roamig. Require Storage Card Ecryptio If this settig is eabled, the ay data stored o a device s storage card must be ecrypted. Uapproved IROM Applicatio List You ca use this settig to prevet users from ruig certai applicatios that are built ito mobile devices. LearSmart Cloud Classroom: Video Traiig Mauals

45 Maual Exchage Server 2010 Cofiguratio (70-662) If you are goig to be usig ay of the ActiveSyc policy settigs, you are required to have the ecessary Exchage Cliet Access Licese. I additio, the followig policy settigs require a Exchage Eterprise Cliet Access Licese: Allow Bluetooth Allow Browser Allow Camera Allow Cosumer Mail Allow Desktop Syc Allow Iteret Sharig Allow IRDA Allow Remote Desktop Allow Text Messagig Allow Usiged Applicatios Allow Usiged Istallatio Packages Allow Wi-Fi Approved Applicatio List Uapproved IROM Applicatio List You ca create a ActiveSyc policy by avigatig through the Exchage Maagemet Cosole to Orgaizatio Cofiguratio Cliet Access, ad clickig o the New Exchage ActiveSyc Mailbox Policy lik. Whe you do, Exchage will lauch the New Exchage ActiveSyc Mailbox Policy Wizard, show i Figure 6. Figure 6: Creatig a New Exchage ActiveSyc Mailbox Policy LearSmart Cloud Classroom: Video Traiig Mauals

46 Maual Exchage Server 2010 Cofiguratio (70-662) You ca use the New Exchage ActiveSyc Mailbox Policy Wizard to create a ew ActiveSyc policy. As you ca see i the figure, the wizard oly provides for the most basic policy settigs. To implemet the other policy settigs that have bee discussed, you must create the policy ad the right click o the ewly created policy ad choose the Properties commad from the shortcut meu. The resultig properties sheet cotais several tabs, each of which displays various policy settigs. Remote Wipe Exchage Server 2010 cliet access servers iclude built-i wipe features that ca blak a mobile device ad retur it to its factory defaults. Exchage 2010 allows for two differet types of wipes local ad remote. A local wipe is a wipe request that is triggered locally o a device. For istace, a ActiveSyc policy may stipulate that a device will be wiped if a user eters their password icorrectly three times i a row. A remote wipe is a wipe that is performed through the Exchage Cotrol Pael if the device has bee lost or stole. Whe a remote wipe is performed, a cofirmatio of the wipe is set back to Exchage. Whe a device is wiped, ay memory cards that are plugged ito the device are also wiped. Although a wipe erases ay data residig o a device ad ay attached memory cards, there are o guaratees as to whether or ot the data ca be recovered. ActiveSyc Reportig The Cliet Access Server is capable of producig several differet types of ActiveSyc reports. These reports iclude: Exchage ActiveSyc Usage Report A geeral report that provides a detailed accout of the volume of ActiveSyc traffic that has passed through the server. This report also allows you to moitor ActiveSyc traffic as it relates to specific categories of data (mail, caledar items, etc.). Hits Report The Hits Report allows you to see the umber of sychroizatio requests that are processed each hour, as well as the umber of uique devices that are resposible for those requests. HTTP Status Reports This is a geeral status report that you ca use to gauge the health of the Cliet Access Server. It details the error codes that have bee reported, as well as the frequecy with which those errors are occurrig. Policy Compliace Report This report details the umber of fully compliat, partially compliat, ad o compliat devices that are makig sychroizatio requests. A fully compliat device is oe that fully complies with your ActiveSyc policy. Partially compliat devices are geerally older Widows Mobile devices that support some, but ot all of the settigs withi the ActiveSyc policy. No compliat devices are devices to which the ActiveSyc policy caot be applied. User Aget List The User Aget List displays each uique user who is usig ActiveSyc. All of the ActiveSyc logs are compiled by IIS, ad are therefore techically IIS logs. To retrieve these logs, you should use the Export-ActiveSycLog commad. Outlook Web App Outlook Web App (OWA) is a Web based versio of Outlook that is hosted o a Cliet Access Server. Whe you deploy a Cliet Access Server, Exchage automatically creates a virtual directory amed OWA that is used by Outlook Web App. LearSmart Cloud Classroom: Video Traiig Mauals

47 Maual Exchage Server 2010 Cofiguratio (70-662) Direct File Access Direct File Access is a feature that allows users to use Outlook Web App as a mechaism for accessig files that are stored withi file servers or i SharePoit documet libraries. Private computer direct file access is eabled by default i Exchage The default behavior is to allow users to ope files that are attached to messages. Outlook Web App s behavior for opeig files varies depedig o the file type. Exchage maitais three separate lists of file extesios. These lists iclude: Allow a list of the file types that users are allowed to ope Block a list of the file types that users are forbidde from opeig Force Save a list of the file types that users may ope, but must first save to the local computer If a file extesio is accidetally icluded o multiple lists, the Allow takes precedece. The oly time that the block list takes precedece is i situatios i which a file type is also listed o the Force Save list, but ot o the Allow list. WebReady Documet Viewig WebReady Documet Viewig is a feature which allows users to ope certai types of files, such as Microsoft Office documets, i a Web browser. That way users ca view message attachmets eve if they do ot have the uderlyig applicatio (such as Microsoft Office) istalled. You ca cofigure WebReady Documet Viewig through the Exchage Maagemet Cosole by avigatig through the cosole tree to Server Cofiguratio Cliet Access. Next, choose the OWA (Default Web Site) optio from the work pae, ad the click o the Properties lik. Whe the resultig properties sheet opes, you will otice that it cotais otherwise idetical tabs amed Public Computer File Access ad Private Computer File Access. These tabs correspod directly to the Outlook Web App logo optios, which allow users to specify whether they are sigig o from a public or from a private computer. To eable WebReady Documet Viewig, select the Eable WebReady Documet Viewig check box, as show i Figure 7. Figure 7: Cofigurig Private File Access Optios LearSmart Cloud Classroom: Video Traiig Mauals

48 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage cotais settigs for makig file shares available to users through OWA. You ca also eable WebReady Documet Viewig from the Exchage Maagemet Shell by usig the followig commad: Set-OwaVirtualDirectory -idetity owa (Default Web Site) -WebReadyDocumetViewigPublicComputersEabled $true Outlook Aywhere Outlook Aywhere is a feature which ecapsulates Remote Procedure Calls (RPC calls) iside of HTTP traffic. The reaso for usig this method is that is allows RPC traffic to traverse the firewall without havig to ope RPC specific ports. Outlook Aywhere is a Cliet Access Server feature. It should be deployed o at least oe Iteret facig Cliet Access Server. I doig so, you will be able to use the same URL, amespace, ad SSL certificate for Outlook Aywhere that you use for Outlook Web App or for Exchage ActiveSyc. Outlook Aywhere is a optioal feature. If you do decide to eable it, you must do so o at least oe Cliet Access Server. You ca, however, eable Outlook Aywhere o multiple Cliet Access Servers if you so desire. Some possible reasos for doig so iclude improvig performace ad fault tolerace. From a performace stadpoit, Microsoft recommeds that you place at least oe Outlook Aywhere eabled Cliet Access Server i each Active Directory site i which a mailbox server exists. Outlook Aywhere ca be used regardless of whether your Exchage orgaizatio cotais all Exchage 2010 servers, or it cotais a mixture of Exchage 2003, 2007, ad I mixed eviromets, cliets ca use Outlook Aywhere to access their mailboxes regardless of which versio of Exchage the server hostig their mailbox is ruig. The oly caveat is that Exchage 2007 ad Exchage 2003 servers must be maually cofigured to support Outlook Aywhere. Whe you eable Outlook Aywhere o a Exchage 2010 Cliet Access Server, ay user who has a mailbox o a Exchage 2010 server is automatically grated permissio to use Outlook Aywhere. The primary requiremet for usig Outlook Aywhere is that the Cliet Access Server must have a valid SSL certificate. Exchage 2010 icludes a self siged certificate that ca be used with Outlook Web App or with ActiveSyc. However, the self siged certificate is ot compatible with Outlook Aywhere. As a alterative to deployig a SSL certificate directly oto the Cliet Access Server, some orgaizatios make use of SSL offloadig. SSL Offloadig ivolves istallig the SSL certificate oto the orgaizatio s firewall rather tha istallig it directly oto the Cliet Access Server. I doig so, traffic betwee the Iteret ad the orgaizatio s firewall is SSL ecrypted, but traffic flowig betwee the firewall ad the Cliet Access Server remais uecrypted. Although SSL offloadig works ad ca sometimes improve performace, Microsoft recommeds placig the SSL certificate o the Cliet Access Server so that all HTTP traffic ca be ecrypted from ed to ed. The Autodiscover Service The Autodiscover Service performs two primary tasks. These tasks iclude: The automatic cofiguratio of user profile settigs Providig Outlook 2007 ad 2003 users with access to Exchage Server features The Autodiscover service provides automatic cofiguratio of user profiles for both Outlook cliets ad Widows Mobile cliets. LearSmart Cloud Classroom: Video Traiig Mauals

49 Maual Exchage Server 2010 Cofiguratio (70-662) For a Outlook cliet to beefit from the Autodiscover service, the user must be ruig Outlook 2007 or Outlook Likewise, the Autodiscover service is supported by Widows Mobile 6.1 ad higher. If a Outlook cliet or a Widows Mobile device has bee joied to a domai, the the user s domai accout is used for coectivity to the Autodiscover service. Otherwise, the user s address ad password are used istead. Whe a Outlook cliet or a Widows Mobile device coects to the Autodiscover service usig the user s address ad password, the Autodiscover service provides the followig iformatio to the cliet: Q The user s display ame Coectio settigs for both iteral ad exteral coectivity Outlook Aywhere server settigs The locatio of the user s mailbox The URLs associated with other Outlook features such as the Offlie Address Book or Free / Busy iformatio The Autodiscover Service is automatically provisioed with the URLs used for resources such as the Availability Service ad the Offlie Address Book. However, if these services are to be exterally accessible, the the Autodiscover service may eed to be maually cofigured as the exteral URL is ofte differet from the iteral URL. Makig chages to the Autodiscover service ivolves usig the Exchage Maagemet Shell. The commad that you will use i doig so varies depedig o the URL that you are cofigurig. For example, if you eed to cofigure the Autodiscover Service for Outlook Aywhere, you would use a commad similar to this oe: Eable-OutlookAywhere -Server CAS1 -ExteralHostame mail.domai1. com -ExteralAutheticatioMethod Basic -SSLOffloadig:$False This is a commad that ca be used to cofigure the Autodiscover Service for use with the Offlie Address Book: Set-OABVirtualDirectory -idetity CAS1\OAB (Default Web Site) -exteralurl https://mail.domai1.com/oab -RequireSSL:$true The commad used with the Exchage Web Services is: Set-WebServicesVirtualDirectory -idetity CAS1\EWS (Default Web Site) -exteralurl https://mail.domai1.com/ews/exchage.asmx -BasicAutheticatio:$True Federated Sharig Although it is easy to thik of a Exchage Server orgaizatio as a self cotaied structure, ed users ofte eed to collaborate with vedors, cliets, ad other o employees. Exchage Server 2010 offers a feature called federatio which makes it possible for users to share cotact iformatio ad free / busy iformatio with others who are outside of the Active Directory forest. Federated trusts are othig ew. They have existed i oe form or aother sice the days of Widows NT. However, federated trusts betwee Exchage 2010 orgaizatios work differetly tha what you might be used to. LearSmart Cloud Classroom: Video Traiig Mauals

50 Maual Exchage Server 2010 Cofiguratio (70-662) I some of the previous versios of Widows, trusts were established directly betwee Active Directory forests. What some large orgaizatios foud, however, was that maagig trusts could become quite messy due to the sheer umber of forests that eeded to be coected to each other. I Exchage Server 2010, Microsoft has solved this problem by usig the Microsoft Federatio Gateway. The Microsoft Federatio Gateway makes it possible to establish a trust betwee your Exchage 2010 orgaizatio ad a cloud based federatio server that is owed by Microsoft. Whe a user is autheticated by the Active Directory, Microsoft s Federatio Gateway issues the user a Security Assertio Markup Laguage (SAML) delegatio toke. This toke is uiversal i ature, ad it allows the user to be positively idetified by ay exteral Exchage 2010 orgaizatio that is coected to the Microsoft Federatio Gateway. Although the Microsoft Federatio Gateway is a key compoet that is used i the federatio process, it is ot used automatically. After all, Microsoft does ot have ay reaso to trust your Exchage orgaizatio. Likewise, your orgaizatio does ot automatically trust the Microsoft Federatio Gateway. Istead, you must maually establish a trust relatioship betwee your orgaizatio ad the Microsoft Federatio Gateway. You ca create a federated trust by usig either the GUI or by usig the commad lie. If you choose to use the GUI, the you ca create a federated trust by ruig the New Federatio Trust Wizard. If you prefer to create a trust from the commad lie, the you will use the New-FederatioTrust cmdlet. I either case, Exchage will geerate a applicatio idetifier (AppID) for your orgaizatio. The AppID is used by the Microsoft Federatio Gateway to positively idetify your Exchage orgaizatio. Microsoft also uses the AppID as a mechaism to prove that you actually ow the domai ame that your Exchage orgaizatio is usig. The reaso why the AppID ca be used to verify domai owership is because of a uderlyig requiremet. Ay time that you wat to establish a federated trust, you must create a TXT record i the DNS zoe for each federated domai. This requiremet holds true for every accepted domai used by the Exchage orgaizatio. Every accepted domai must be added to the applicatio idetifier ad must also have a associated TXT record. If you eglect to fulfill these requiremets for a accepted domai, the users who have mailboxes withi the domai will ot be allowed to use federated sharig because Exchage will be uable to create the ecessary accout amespaces for those mailboxes. I additio to the applicatio idetifier ad DNS record requiremets, orgaizatios wishig to establish a federated trust must also have the ecessary certificate i place. Before federated trust ca be established, the Exchage Server must be provisioed with a X.509 certificate. This certificate is differet from the SSL certificate that Exchage uses to provide SSL ecryptio to Outlook Web App, Exchage ActiveSyc ad Outlook Aywhere. The thig that makes the federatio certificate differet from the other SSL certificates that Exchage uses is that the certificate does ot require a subject ame or a subject alterate ame. The certificate that you use for federatio must be issued by a trusted certificatio authority, ad must be desigated as a autheticatio certificate. Furthermore, the certificate must cotai a subject key idetifier (which most commercial certificate authorities provide). Fially, the certificate must use RSA as its sigature algorithm, ad it must have a exportable private key. LearSmart Cloud Classroom: Video Traiig Mauals

51 Maual Exchage Server 2010 Cofiguratio (70-662) Oe additioal thig that is worth metioig about the X.509 certificates is that you do ot have to provide a separate certificate for each idividual Cliet Access Server. Istead, the certificate is treated as a orgaizatio level compoet ad is replicated to the servers withi the Exchage orgaizatio as is required. Orgaizatio Relatioships Oce a orgaizatio has bee federated, they ca exchage availability ad other iformatio with aother federated orgaizatio through the use of a Orgaizatio Relatioship. A orgaizatio relatioship is a oe-to-oe trust betwee two separate Exchage orgaizatios. I order to establish a orgaizatio relatioship, there are several requiremets which must be met. These requiremets iclude: At least oe Exchage Server 2010 Cliet Access Server must exist i both orgaizatios. Both orgaizatios participatig i the orgaizatio relatioship must have bee federated. A federatio idetifier must have bee cofigured for both orgaizatios. The orgaizatio idetifier must iclude refereces to all accepted domais. Oce a orgaizatio relatioship has bee established, users i trusted orgaizatios will be able to access free / busy iformatio for the users i your orgaizatio. Normally, this iformatio is made available automatically without you havig to replicate the Global Address List to the trusted orgaizatio. However, Global Address List sychroizatio is required if users are ruig Outlook If a user does ot wat to make their free / busy iformatio available, they have the optio of chagig the uderlyig permissios from withi Outlook. I Outlook 2010 this ca be accomplished by goig to Caledar Properties ad selectig the Permissios tab. Next, select the default permissio ad set the permissio level accordigly. Whatever permissios you choose to use will apply to both users i the local Exchage orgaizatio ad users i trusted remote orgaizatios. Outlook caledar permissios are ot the oly mechaism for cotrollig the way i which a user s free / busy iformatio is exposed to users i trusted orgaizatios. Users actually have the ability to cotrol which domais i trusted orgaizatios have access to their free / busy iformatio through the use of sharig policies. Sharig policies are established o a per mailbox basis. It is up to the idividual user to ivite users i trusted orgaizatios to share their free / busy iformatio. A sharig policy cotais a pair of domai ames (a local domai ad a trusted federated domai) ad a sharig actio that is to be applied to the domai pair. The followig sharig actios ca be specified: Caledar sharig with free / busy iformatio oly. Caledar sharig with free / busy iformatio, plus subject ad locatio. Caledar sharig with free / busy iformatio plus subject, locatio, ad body. Cotact sharig. Caledar sharig with free / busy iformatio oly. Cotact Sharig. Caledar sharig with free / busy iformatio, plus subject ad locatio. Cotact sharig. Caledar sharig with free busy iformatio, plus subject, locatio, ad body. Cotact sharig. LearSmart Cloud Classroom: Video Traiig Mauals

52 Maual Exchage Server 2010 Cofiguratio (70-662) Create a Federated Trust A federated trust ca be created by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To create a federated trust from the cosole, select the Orgaizatio Cofiguratio cotaier ad the click o the New Federated Trust lik. Whe you do, Exchage will lauch the New Federated Trust wizard. Go to the Certificate Thumbprit field ad click Browse. Next, select the certificate that you wat to use for the ew federated trust. Whe you are doe, click the New butto. You should ow be take to the Completio page, where you ca verify that the federated trust was successfully created. Click the Fiish butto to complete the process. If you wat to create a federated trust from the commad lie, the first thig that you will have to do is to get a list of the available certificates ad their thumb prits. You ca do so by eterig the followig commad: Get-ExchageCertificate Where {$_.IsSelfSiged eq $false} Format-List After ruig this commad, make ote of the thumb prit for the certificate that you wat to use. It will cosist of a log hexadecimal umber. Oce you have this umber, you ca create the federated trust by eterig the followig commad: New-FederatioTrust Name Domai1 Federated Trust Thumbprit <thumb prit umber> I the commad show above, you would replace <thumb prit umber> with the actual hexadecimal umber that is associated with the thumb prit. Whe the federated trust is created, be sure to make ote of the AppID, as you will eed it durig the cofiguratio process. Creatig a TXT Record As metioed earlier, you must create a TXT record o your DNS server for each accepted domai that you iclude i a federated trust. This requiremet helps to esure that you actually ow the domais for which you are creatig the trust. Whe you create the TXT record, you will do so through the DNS Maager cosole. Before you begi creatig the TXT records, be sure that you have the AppID for your federated trust hady. To create a TXT record, complete these steps: 1. Ope the DNS Maager ad select the Forward Lookup Zoes cotaier. 2. Select the forward lookup zoe i which you wat to create the TXT record. 3. Right click o the forward lookup zoe, ad select the. 4. Other New Records commad from the resultig shortcut meu. LearSmart Cloud Classroom: Video Traiig Mauals

53 Maual Exchage Server 2010 Cofiguratio (70-662) At this poit, you should be take to a dialog box that will allow you to create a ew DNS record. Choose the Text (TXT) optio from the Resource Record Type field, as show i Figure 8, ad the click o Create Record. Figure 8: Creatig a Resource Record Choose the Text (TXT) optio ad click Create Record. You will ow be prompted to eter some details for the record that you are creatig. You should leave the record ame blak, as the record ame eeds to match the domai ame. Likewise, the Fully Qualified Domai Name (FQDN) field should be populated automatically. This field is read oly, so you do t have to do aythig. You must populate the Text field with the AppID that was assiged to you whe you created the federated trust. You must eter AppID= followed by the actual AppID umber. For example, the AppID text might look somethig like this: AppID= B67B Click OK to complete the record creatio process. Creatig a Orgaizatio Relatioship After you have created a federated trust ad the ecessary TXT records o your DNS server, you ca create a orgaizatio relatioship. Orgaizatio relatioships ca be created usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To create a orgaizatio relatioship usig the Exchage Maagemet Cosole, select the Orgaizatio Cofiguratio cotaier ad the click o the New Orgaizatio Relatioship lik. Whe you do, Exchage will lauch the New Orgaizatio Relatioship wizard, show i Figure 9. LearSmart Cloud Classroom: Video Traiig Mauals

54 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 9: Cofigurig a New Orgaizatio Relatioship You must provide a ame for the ew orgaizatio relatioship. Begi populatig the wizard s Itroductio page by providig a ame for the orgaizatio relatioship that you are creatig. Next, select the check box to eable the orgaizatio relatioship. Assumig that you wat to provide the trusted orgaizatio with free / busy iformatio, you should select the Eable Free / Busy Iformatio Access check box. If you choose to allow Free / Busy Iformatio access, you must choose the level of the iformatio that you wat to allow. Your choices iclude: No Free / Busy Access Free / Busy With Time Oly Free / Busy With Time, Plus Subject ad Locatio At this poit, you must specify which user s Free / Busy iformatio will be accessible. Although you ca make everyoe s Free / Busy iformatio accessible, you do t have to. Istead, you ca specify a distributio group cotaiig members whose Free / Busy iformatio should be used. Upo completio of this page, you will be take to the Exteral Orgaizatio page. This is where you provide iformatio about the orgaizatio that you wat to create a relatioship with. Begi by clickig the Automatically Discover Cofiguratio Iformatio butto, so that Exchage ca use the Autodiscover service to fid the trusted orgaizatio s cofiguratio iformatio. Next, you must populate the Specify a Federated Domai of the Exteral Exchage Orgaizatio field with the federated domai ame of the trusted Exchage orgaizatio. For example, you might eter Domai1.com. LearSmart Cloud Classroom: Video Traiig Mauals

55 Maual Exchage Server 2010 Cofiguratio (70-662) If you wat to maually cofigure the orgaizatio relatioship, the you ca do so by clickig o the Maually Eter the Cofiguratio Iformatio butto. As with the automatic cofiguratio, you are required to eter the federated domai ame of the exteral Exchage orgaizatio. Additioally, you will have to eter the Applicatio URI of the exteral Exchage orgaizatio as well as the URL used by the remote Exchage orgaizatio s Autodiscover service. Just as you ca use a wizard to create a orgaizatio relatioship, so too ca you use the Exchage Maagemet Shell. Doig so ivolves usig the New-OrgaizatioRelatioship commad. I cojuctio with this commad, you must supply a ame for the orgaizatio relatioship, the exteral domai ames that you wat to form a relatioship with, ad the level of free / busy access that you wat to share. At its simplest, the resultig commad looks somethig like this: New-OrgaizatioRelatioship Name Domai1 DomaiNames Domai1. com FreeBusyAccessEabled $True FreeBusyAccessLevel LimitedDetails Create A Sharig Policy As was explaied earlier, sharig policies allow you to cotrol how users are able to share caledars ad cotacts. You ca create a sharig policy either through the Exchage Maagemet Cosole or through the Exchage Maagemet Shell. To create a sharig policy usig the Exchage Maagemet Cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Mailbox, ad the click o the New Sharig Policy lik, located i the Actios pae. Whe the New Sharig Policy Wizard appears, begi the cofiguratio process by providig a ame for the sharig policy that you are creatig, as show i Figure 10. Next, click the Add butto to specify the domais to which the sharig policy applies. If you do ot wat to restrict the sharig policy to a domai subset, simply use the asterisks to idicate that the policy should apply to all domais. Figure 10: Creatig a New Sharig Policy LearSmart Cloud Classroom: Video Traiig Mauals

56 Maual Exchage Server 2010 Cofiguratio (70-662) You must assig a ame to a ew sharig policy. While you are o this page, you will also have to specify the level of sharig that you wat to provide. There is also a check box that you should select to eable the sharig policy. O the followig scree, click Add ad the specify the mailboxes to which the policy should be applied. Fially, click New followed by Fiish to complete the sharig policy. Just as you ca create a sharig policy from the Exchage Maagemet Cosole, you ca also create a policy from the commad lie by usig the New-SharigPolicy commad. I doig so, you must provide a ame for the policy, the domais to which the policy should apply, ad the level of Free / Busy access that you wat to provide. Here is a example of what such a commad might look like: New-SharigPolicy Domai1 Domais Domai1.com: CaledarSharigFreeBusySimple Oce you have created a sharig policy, you ca add mailboxes to it by usig the Set-Mailbox commad. For example, you might use a commad like this: Set-Mailbox Idetity JohDoe SharigPolicy Domai1 Of course, assigig sharig policies idividually usually is t practical. As such, it may be more effective to combie the Set-Mailbox commad with the Get-Mailbox commad i a way that allows you to apply the policy to multiple users at oce. For example, if you wated to apply the Domai1 policy to everyoe i the IT departmet, you could do so by eterig this commad: Get-Mailbox Filter {Departmet eq IT } Set-Mailbox SharigPolicy Domai1 Although these commads usually represet the most effective method for assigig a sharig policy to a mailbox, you ca also assig sharig policies through the Exchage Maagemet Cosole. To do so, avigate through the cosole tree to Recipiet Cofiguratio Mailbox. Choose the mailbox that you wat to maage, ad the click o the Properties lik. You should ow see the mailbox s Properties sheet. Go to the Mailbox Settigs tab, select the Federated Sharig optio ad click Properties. Next, click the Browse butto ad the select the sharig policy that you wat to assig. Click OK followed by Apply to complete the process. LearSmart Cloud Classroom: Video Traiig Mauals

57 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 4: Cofigurig Message Trasport The Hub Trasport Much of the exam focuses o hub trasport issues such as trasport rules ad address policies. This sectio covers exam material related to the hub trasport server. Accepted Domais A accepted domai is a domai for which Exchage ca receive or relay mail. All accepted domais must be explicitly defied withi Exchage as a orgaizatioal level settig. Although edge trasport servers must also be aware of the orgaizatio s accepted domais, the list of accepted domais is replicated from the Active Directory to the Edge Trasport Server. Therefore, it is oly ecessary to cofigure the accepted domais at the orgaizatio level. You do ot have to maually cofigure the accepted domai list o edge trasport servers (although you ca). You ca defie a accepted domai by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To create a accepted domai usig the Exchage Maagemet Cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Hub Trasport, ad the select the Accepted Domais tab located i the work pae. Next, click o the New Accepted Domai lik to lauch the New Accepted Domai Wizard. Whe the wizard begis, you will be prompted to eter a friedly ame for the ew accepted domai as well as the actual domai ame of the accepted domai. For example, you might use Domai1 as a friedly ame ad Domai1.com as the Accepted Domai ame, as show i Figure 11. Figure 11: Cofigurig a New Accepted Domai LearSmart Cloud Classroom: Video Traiig Mauals

58 Maual Exchage Server 2010 Cofiguratio (70-662) You must provide a friedly ame ad a fully qualified domai ame for the ew accepted domai. At this poit, you will be prompted to specify the type of accepted domai that you are creatig. You have three choices: 1. Authoritative Domai Used for recipiets who have a mailbox o oe of your mailbox servers. 2. Iteral Relay Domai A iteral relay domai is used whe you eed to specify a domai that is outside of the Exchage orgaizatio, but that still belogs to the compay. 3. Exteral Relay Domai A exteral relay domai is used whe you eed to relay messages to a domai that is ot uder your compay s cotrol. Just as you ca use the Exchage Maagemet Cosole to create a accepted domai, you ca also defie a accepted domai by usig the Exchage Maagemet Shell. The commad used i doig so is New-AcceptedDomai. Whe you use this commad, you must provide a friedly ame for the accepted domai, the domai ame, ad the domai type. Here is a example of how this commad is used: New-AcceptedDomai Name Domai1 DomaiName Domai1.com DomaiType IteralRelay Authoritative Domais Whe you cofigure the first hub trasport server i your orgaizatio, that server is automatically provisioed with a default accepted domai. This default accepted domai is said to be authoritative for the orgaizatio. A authoritative domai is ay domai for which Exchage hosts mailboxes. Relay Domais Relay domais, which are sometimes referred to as remote domais, are used far less frequetly tha authoritative domais. Relay domais are used whe mail eeds to be routed to recipiets who do ot have mailboxes o a mailbox server withi the Exchage orgaizatio. There are two types of relay domais iteral ad exteral. Iteral relay domais are most commoly used whe a orgaizatio has multiple mail systems, but eeds to sed ad receive mail from a commo address space. Suppose, for istace, that a orgaizatio amed Domai1 purchases a compay amed Domai2. Domai1 already ows the Domai1.com domai ad uses that domai ame for both iteral ad exteral mail. Sice Domai 2 was previously a separate compay, they have their ow mail servers i a completely separate Active Directory forest. The Domai 2 servers are cofigured to sed ad receive mail for the Domai2.com domai, but Domai1 eeds mail set to ad from the Domai2 mail servers to be braded with the Domai1.com domai ame eve though Domai2 is usig a etirely set of mail servers. The first step i makig this happe is for Domai1 to classify Domai2.com as a iteral relay domai (you will also have to create a sed coector). After doig so, suppose that someoe seds a message to Let s also preted that there is o user amed JohDoe i Domai1. com, but there is such a user at Domai2.com. Rather tha returig a o-delivery report, the Domai1 mail server forwards the message to the iteral relay domai Domai2.com, where the message is evetually delivered to the user JohDoe. LearSmart Cloud Classroom: Video Traiig Mauals

59 Maual Exchage Server 2010 Cofiguratio (70-662) Exteral relay domais work similarly to iteral relay domais, but are used i situatios i which the orgaizatio does ot ow the relay domai. This type of cofiguratio is sometimes used as a filterig mechaism. For example, a orgaizatio s MX record might be poited to a server i a relay domai rather tha to the orgaizatio s actual domai. I doig so, the exteral relay domai receives the messages ad the performs ay ecessary filterig. The messages are the forwarded to their ultimate destiatio through a sed coector. Address Policies Before a recipiet ca sed or receive ay messages, they must be assiged a address. This is where the address policy comes ito play. The address policy is resposible for geeratig a recipiet s address, as well as a optioal secodary address. Exchage Server 2010 comes equipped with a default address policy. This default policy geerates a address for each mail eabled user by combiig the user s alias with the orgaizatio s default accepted domai. Although the default address policy is ofte sufficiet, you ca customize it or create additioal policies. You ca create a address policy by usig either the Exchage Maagemet cosole or the Exchage Maagemet Shell. To create a address policy usig the cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Hub Trasport. Upo doig so, choose the New Address Policy optio. This will cause the cosole to lauch the New Address Policy wizard. The first thig that you must do is provide a ame for the policy that you are creatig, as show i Figure 12. This is the ame that you will see ay time you attempt to apply the policy to a mail eabled object or make a modificatio to a Address Policy. Figure 12: Assigig New Address Policies LearSmart Cloud Classroom: Video Traiig Mauals

60 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage provides a wizard that you ca use to create a ew Address Policy. The ext thig that you must do is to select a recipiet cotaier where you wat the policy to apply. After doig so, you must choose the types of recipiets that the ew policy should apply to. You ca choose to iclude all recipiet types, or you ca specify ay combiatio of the followig types of recipiets: Users with Exchage Mailboxes This icludes users with Exchage 2010, 2007 or 2003 mailboxes. Users with Exteral Addresses This optio pertais to users who have a Active Directory accout withi the orgaizatio, but who use a exteral address rather tha a Exchage address. Choosig this optio allows such users to be icluded i the Global Address List ad i distributio lists. Resource Mailboxes Resource mailboxes iclude equipmet mailboxes ad room mailboxes. Cotacts with Exteral Addresses Cotacts With Exteral Addresses are similar to users with exteral addresses. The differece is that they do ot have a Active Directory user accout, ad caot log ito the domai. Cotacts with Exteral Addresses are created solely for the purpose of allowig exteral recipiets to appear i the Global Address List. Mail Eabled Groups This optio allows the Address Policy to be applied to distributio groups. Oce you have etered these optios, click Next to go to the Coditios page. The Coditios page cotais a series of check boxes that you ca use to stipulate the coditios uder which the address policy will be applied. You ca set the followig coditios: Recipiet is i a State or Providece Recipiet is i a Departmet Recipiet is i a Compay Custom Attribute Equals Value O the followig page you must specify the address that will be used for those users to whom the address policy applies. There are several differet addresses that you ca choose from. I almost every case you will use a SMTP address. Microsoft gives you two optios for creatig SMTP addresses. You ca create a precaed address, which is a SMTP address that adheres to a commo format, or you ca create a custom address. If you choose to create a custom address, there are several variables that you ca use whe formig the address. These variables tell Exchage to isert various pieces of iformatio ito the address. The variables that are available to you iclude: Q Q Q Q Q Q Q Q Q Q Q Q Q Q %G Give ame (first ame) %I Middle Iitial %S Surame (last ame) %D Display Name %M Mailbox Alias %XS The first X letters of the Surame. For istace, if you wated to use the first letter of the user s last ame the you would replace the X with the umber 1 %XG The first X characters of the user s first ame LearSmart Cloud Classroom: Video Traiig Mauals

61 Maual Exchage Server 2010 Cofiguratio (70-662) Oce you have told Exchage what format you wat to use for addresses, you must click Next. Whe you do, you will be take to the wizard s Schedule page. This is where you tell Exchage whe the policy will go ito effect. Your choices iclude: Do Not Apply The policy is created, but is ot applied to user mailboxes. Immediately The policy is applied immediately. At the Followig Time Use this optio to schedule the applicatio of the ewly created policy. If you use this optio there is also a optio to abort the process if it is still ruig after a excessive period of time. By default, scheduled policy creatio is aborted if the process has ot completed withi 8 hours. Oce you have determied whe the policy should be created, the click New to create the policy. Whe the process completes, click Fiish to close the wizard. Just as you ca use the Exchage Maagemet Cosole to create a address policy, so too ca you use the Exchage Maagemet Shell. To do so, you must use the New- AddressPolicy cmdlet. Here is a example of how this cmdlet is used: New- AddressPolicy Name My Policy IcludeRecipiets MailboxUsers Eabled AddressTemplates Trasport Rules Most orgaizatios do ot have the luxury of allowig messages to flow freely. Various laws ad regulatory requiremets typically mea that orgaizatios must perform some filterig o messages eterig or leavig the orgaizatio. For example, a orgaizatio may eed to filter out messages cotaiig iappropriate cotet or they may eed to apped a disclaimer to every message that is beig set. These tasks ad more ca be performed through the use of trasport rules. I a Exchage 2010 eviromet, every message passes through at least oe hub trasport server. Because of this, it is possible to use trasport rules to filter messages while they are i trasit. Trasport rules are processed by a Trasport Rules Aget. Similarly, edge trasport servers ca also process trasport rules via a Edge Rules Aget. Although trasport rules are a Exchage Server feature, the rules themselves are stored i the Active Directory. That way, they ca be applied to every hub trasport server i the etire Exchage Server orgaizatio without the admiistrator havig to create ad maitai a separate set of rules for each hub trasport server. LearSmart Cloud Classroom: Video Traiig Mauals

62 Maual Exchage Server 2010 Cofiguratio (70-662) Trasport rules are made up of three compoets. These compoets iclude: Coditios A coditio is a situatio that causes a rule to be applied. A coditio is made up of predicates, which dictate the part of the message that must be examied i order to evaluate whether or ot the rule should be applied. For example, a predicate might examie who a message is from or who it was set to. Exceptios Ofte times it would be iappropriate to apply a trasport rule cosistetly across the etire orgaizatio. Therefore, Exchage allows you to create rule exceptios. For example, suppose that you created a rule that is desiged to check every outboud message for a certai phrase ad the forward a copy of ay message cotaiig that phrase to the HR departmet. Well, it would be silly to forward such a message to the HR departmet if the message was already beig set to or from the HR departmet. Therefore, you might create a exceptio that keeps the rule from beig applied if the message is beig set to or from the HR departmet. Actios A actio is what happes whe the rule is applied. I my previous example, the actio was the forwardig of the message to the HR departmet. Hub trasport rules ca be created through either the Exchage Maagemet Cosole or through the Exchage Maagemet Shell. To create a hub trasport rule through the Exchage Maagemet Cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Hub Trasport. Now, go to the Trasport Rules tab located i the result pae ad click o the New Trasport Rule lik. This will cause Widows to lauch the New Trasport Rule wizard, which is show i Figure 13. Figure 13: Creatig a New Trasport Rule LearSmart Cloud Classroom: Video Traiig Mauals

63 Maual Exchage Server 2010 Cofiguratio (70-662) Trasport rules cosist of coditios, actios, ad exceptios. O the wizard s iitial scree, you must eter a ame for the rule, as well as a optioal commet. Geerally you should try to make the ame ad commet as descriptive as possible sice you could evetually accumulate umerous rules ad will eed to be able to tell the rules apart. This scree also cotais a Eable Rule check box which is used to cotrol whether or ot the rule is eabled after it is created. Hub trasport rules are eabled by default. The followig scree asks you to set up the coditios for the rule. Usually you would select a coditio from the Coditios dialog box. Whe you do, oe or more words withi the coditio will be displayed i blue. Click o the blue words ad the replace them with the values that you wat the coditio to look for. Keep i mid that specifyig a coditio is ot a absolute requiremet. If you eglect to specify a coditio, the the rule that you are creatig will be applied to all messages. The ext scree that you will ecouter asks you to defie the actios for the rule. Begi the process by usig the Select Actios box to choose the actios that you wat to perform. After doig so, click o ay words that are displayed i blue ad edit them so that they reflect the actual values that you wat the rule to use. After you complete the process of defiig the rule s actios, you are take to the Exceptios scree. You do ot have to create exceptios for every rule. If you wat to create a exceptio, though, you ca do so here by selectig the exceptio from the drop-dow list, ad the clickig o ad editig ay words that are displayed i blue. At this poit, you will be take to a summary page that displays all of the iformatio for the rule that you are about to create. Assumig that everythig looks good, click New to create the rule. Whe the rule has bee created, click Fiish to close the wizard. Although you ca create trasport rules from the Exchage Maagemet Shell, it is usually much easier to create them from the cosole. The commads used to create trasport lies ca be very log ad covoluted. This is t always the case, though. Here is a simple example of how you ca use the New- TrasportRule commad to create a trasport rule: New-TrasportRule Name My Rule FromScope NotIOrgaizatio SetTo PR PrepedSubject Public Relatios: The commad above uses a coditio ad a actio, but ot a exceptio. The coditio is that the message must come i from outside of the orgaizatio ad be set to someoe i the PR group. The actio is that the words Public Relatios: will be added to the message s subject lie. Disclaimers Oe of the most commoly used types of trasport rules are disclaimers. May orgaizatios require that a legal disclaimer be appeded to the bottom of all outboud messages. Sometimes, however, the disclaimer ca be a uiform sigature rather tha a typical legal disclaimer. LearSmart Cloud Classroom: Video Traiig Mauals

64 Maual Exchage Server 2010 Cofiguratio (70-662) The mai thig that you eed to kow about disclaimers is that the disclaimer itself ca be made up of either ormal text or HTML code, as show i Figure 14. HTML-based disclaimers ca eve cotai images. Figure 14: Settig Actios for the Trasport Rule A disclaimer ca cotai HTML code. Sice a disclaimer is really othig more tha a trasport rule, you ca create a disclaimer usig exactly the same method as you would use for creatig ay other hub trasport rule. The same ca also be said for creatig a disclaimer from the commad lie. The oly thig that ca sometimes be a little bit tricky is embeddig HTML code withi the commad sytax. Here is a example of what such a commad might look like: New-TrasportRule -Name ExteralDisclaimer -Eabled $true -SetToScope NotIOrgaizatio -ApplyHtmlDisclaimerLocatio Apped -ApplyHtmlDisclaimerText <h3>disclaimer</h3><p>this is a geeric disclaimer.</p> -ApplyHtmlDisclaimerFallbackActio Wrap Moderated Trasport Almost every compay that is usig Exchage 2010 has a distributio list set up that allows messages to be set to every employee i the orgaizatio. Similar distributio groups may also exist that allow messages to be set to all maagers or to all of the employees withi a certai departmet. Needless to say, you probably do t wat just ayoe sedig messages to large distributio groups. LearSmart Cloud Classroom: Video Traiig Mauals

65 Maual Exchage Server 2010 Cofiguratio (70-662) Microsoft s solutio to this problem was to create Exchage 2010 s moderated trasport feature. The moderated trasport, which is based o the Exchage 2010 approval framework, allows certai users to act as moderators for specific mailboxes (or distributio groups). The moderators must approve messages before they will be delivered to moderated locatios. There are four mai compoets used i cojuctio with the moderated trasport. These compoets iclude: The Categorizer The categorizer s job is to detect messages set to moderated recipiets, itercept the message, ad sed it to the arbitratio mailbox (the moderator s mailbox). Store Driver The store driver is a iformatio store level compoet that checks to see whether or ot messages set to a moderated mailbox have bee approved for delivery. Iformatio Assistat Oce a message that has bee set to a moderated mailbox has bee approved, the Iformatio Assistat moves the message to the submissio queue. If the moderator has rejected the message the the Iformatio Assistat deletes the message. Arbitratio Mailbox The Arbitratio Mailbox is the locatio i which messages set to moderated mailboxes are iitially delivered while they await approval. You ca desigate a mailbox as beig moderated by usig either the Exchage Maagemet Shell or the Exchage Maagemet Cosole. To desigate a mailbox for moderatio usig the Exchage Maagemet Cosole, go to the Recipiet Cofiguratio cotaier ad select the mailbox or the distributio group that you wat to moderate. Click o the Properties lik foud i the Actios pae. This will cause the cosole to ope the mailbox or distributio group s properties sheet. At this poit, you should go to the properties sheet s Mail Flow Settigs tab. Choose the Message Moderatio optio, ad the click o Properties. Whe the Message Moderatio dialog box is displayed, select the Messages Set to This Group Have To Be Approved By A Moderator check box. Next, click the Add butto ad select the user who you wat to act as a moderator for the mailbox. You ca also use the Add butto withi the Specify Seders Who Do t Require Message Approval sectio to create a list of users who are allowed to bypass the moderatio process ad sed messages directly to the moderated mailbox. Fially, there is a check box that you ca select if you wat to otify the seders i your orgaizatio if the messages that they sed to a moderated mailbox are ot approved by the moderator. Just as you ca set up moderatio through the Exchage Maagemet Cosole, you ca also use the Exchage Maagemet Shell. To do so, you must use the Set-Mailbox or the Set-DistributioGroup commad. Here is a example of such a commad: Set-DistributioGroup Maagers ModeratioEabled $True ModeratedBy ByPassModeratioFromSedersOrMembers IT SedModeratioNotificatios Iteral The commad show above sets up moderatio o a distributio group amed Maagers. This commad eables moderatio ad the desigates as the moderator. Fially, members of the IT departmet are allowed to bypass the moderatio process ad moderatio otificatios are eabled for iteral users. LearSmart Cloud Classroom: Video Traiig Mauals

66 Maual Exchage Server 2010 Cofiguratio (70-662) Iformatio Rights Maagemet Oe of the big problems with has always bee the potetial for data leakage. provides users with a easy mechaism for sedig sesitive iformatio to people outside of the compay. The problem is that you ever kow what the recipiet is goig to do with the iformatio oce they get it. For example, the recipiet might forward sesitive iformatio that was iteded to have bee cofidetial. This is where Iformatio Rights Maagemet (IRM) comes ito play. Iformatio Rights Maagemet ca prevet a message recipiet from forwardig, pritig, faxig, savig, or cuttig ad pastig a message s cotets. Likewise, IRM ca also protect message attachmets i the same way, ad it is eve possible to set a expiratio period for a message so that the recipiet ca o loger view the message after a certai legth of time. The Rights Maagemet Service is ot a Exchage service, but rather a Widows service. Rights maagemet is applied through the use of templates. Exchage Server 2010 ships with a rights maagemet template called Do Not Forward. Whe this template is applied to a message, the message is ecrypted. Oly the message s recipiet has the rights to decrypt the message. Furthermore, the recipiet is forbidde from forwardig the message to ayoe else, pritig the message, or copyig the message. Normally, the Do Not Forward template must be maually applied to messages by users through either Outlook 2010 or Outlook Web App. However, the template ca be applied automatically either through Outlook rules or through hub trasport rules. Outlook has supported the Rights Maagemet Service sice Outlook However, Outlook Protectio Rules are ew to Outlook Implemetig the Rights Maagemet Service requires the deploymet of a AD RMS cluster. Specifically, this meas that you must set up a Widows Server that ca act as a RMS server. Specifically, the RMS server must adhere to the followig requiremets: The server must be ruig Widows Server 2008 R2 or Widows Server 2008 with SP2 ad hotfix Whe you deploy the RMS server, you must create a Service Coectio Poit (SCP) that Exchage ca latch oto. Exchage Servers i your orgaizatio must have read ad execute permissios for the RMS server s certificatio pipelie. By default, the certificatio pipelie path is: \ietpub\wwwroot\_ wmcs\certificatio\servercertificatio.asmx. The Federated Delivery Mailbox (which is a special Exchage 2010 mailbox) must be added to the Super Users group o the RMS server. Otherwise the various RMS related agets that Exchage uses will ot work. Microsoft refers to a AD RMS server as a AD RMS cluster. This is just a term that Microsoft uses, ad it does t mea that you have to deploy a failover cluster i order to use RMS. Sigle server deploymets are supported, but are discouraged because if a RMS server fails it ca prevet users from beig able to access RMS protected messages. LearSmart Cloud Classroom: Video Traiig Mauals

67 Maual Exchage Server 2010 Cofiguratio (70-662) The Rights Maagemet Service Agets As metioed earlier, the Rights Maagemet Service is a Widows service, ot a Exchage service. As such, Exchage must be able to commuicate with the Rights Maagemet Server, This commuicatio is facilitated through the use of various agets. Except for the pre-licesig aget, all of the agets reside o the hub trasport server, but ca t be cotrolled i the same way that you maage other trasport agets. The agets that Exchage uses iclude: The Pre-Licesig Aget Rights Maagemet protected messages are ecrypted ad the recipiet must be able to decrypt the message before they will be able to read its cotets. Normally, this would require the recipiet to commuicate with the AD RMS server. However, the pre-licesig aget provides the recipiet with the ecessary Rights Maagemet Service licese ad allows the message to be decrypted o the fly. This makes it possible for the recipiet to view RMS protected messages while workig offlie or while workig i Outlook Web App. RMS Decryptio Aget As the ame implies, this aget allows RMS protected messages to be decrypted. Trasport Rules Aget Trasport rules almost always processes messages based o their cotets. Beig that RMS protected messages are ecrypted, the hub trasport server eeds a way of decryptig the messages so that the messages ca be evaluated by the trasport rules. The Trasport Rules Aget decrypts RMS protected messages flowig through the trasport pipelie for the purpose of applyig trasport rules. RMS Ecryptio Aget Sometimes regulatory requiremets force orgaizatios to ecrypt certai types of messages. I these types of situatios, orgaizatios caot rely o ed users to RMS protect messages. Istead, trasport rules may be used to evaluate the messages ad see if they eed to be ecrypted. If a message does eed to be ecrypted, the ecryptio is performed by the RMS Ecryptio Aget. Joural Report Decryptio Aget If a orgaizatio uses jouralig to archive messages, the the archives would be useless if they were full of ureadable, RMS protected messages. As such, the Joural Report Decryptio Aget decrypts RMS messages that are attached to joural reports, ad embeds a clear text versio of the message alogside the RMS protected versio. It is possible to ope RMS protected messages o mobile devices. However, there are several criteria that must be met. These criteria iclude: The device must be ruig Widows Mobile 6.0 or later. The mobile device must be activated while coected to a computer that is ruig Widows 7, Vista, or XP. The computer used to activate the mobile device must be a domai member, ad must be able to commuicate with the RMS server. The RMS server must be cofigured to eable certificatio of mobile devices. Rights Protectio (Usig Trasport Rules) As metioed earlier, may orgaizatios are required by law to ecrypt messages cotaiig certai types of busiess iformatio or persoally idetifiable iformatio. Exchage 2010 makes it possible to use trasport rules to determie if a message requires RMS protectio (based o cotet), ad to automatically apply RMS protectio whe ecessary. LearSmart Cloud Classroom: Video Traiig Mauals

68 Maual Exchage Server 2010 Cofiguratio (70-662) The techique used for RMS protectig messages through trasport rules is virtually idetical to the techique that you would use to create ay other trasport rule. To do so, you must create a coditio, a actio, ad a optioal set of exceptios. I this case, the coditio is the mechaism used to determie whether or ot the message eeds to be protected. You might, for istace, create a coditio that looks at the message s subject lie, the message s body, or eve the message s classificatio. Microsoft offers a actio that is specifically desiged to RMS protect messages. The actio is called Rights Protect Messages With RMS Template. Whe you choose this actio, you must simply tell Exchage that you wat to use the Do Not Forward template. It is worth otig that trasport rules ca oly be used to protect messages if the Prelicesig Aget is eabled. You ca eable prelicesig through the Exchage Maagemet Shell by eterig the followig commad: Set-IRMCofiguratio -PrelicesigEabled $true Edge Trasport A Edge Trasport Server (which is sometimes referred to as a edge server) sits at the etwork perimeter ad shields the Exchage Server orgaizatio from iboud iteret traffic. The Edge Trasport Server s primary job is to filter viruses ad spam from iboud messages, while also obscurig backed Exchage Servers. Istall the Edge Trasport Server Role Although the procedure for istallig a Edge Trasport Server is similar to the procedure used for istallig other Exchage Server roles, there are a few differeces. These differeces are due to the uique ature of the Edge Trasport Server role. As you kow, Exchage is completely depedet o the Active Directory. Eve so, a Edge Trasport Server caot be a domai member. Istead, a miimal amout of directory iformatio is replicated from the Active Directory (through the Hub Trasport Server) to the Edge Trasport Server. This is Microsoft s way of protectig the Active Directory agaist Iteret based attacks. Because of the ature of the Edge Trasport Server, the Edge Trasport Server role caot be combied with ay other Exchage Server roles. Therefore, the Edge Trasport Server role ca oly operate o a dedicated server (although the server ca be physical or virtual). There are several prerequisites that must be met before you ca begi istallig Exchage o a Edge Trasport Server. These prerequisites vary depedig o whether your server will be ruig Widows Server 2008 with SP2 or higher, or Widows Server 2008 R2. For a server that is ruig Widows Server 2008 SP2, the prerequisites iclude: The Active Directory forest fuctioal level must be set to at least Widows Server You must istall Microsoft.NET 3.5 with SP1 or higher. You must istall the Microsoft.NET 3.5 Family Update for Widows Vista ad Widows Server You are required to istall Widows Remote Maagemet 2.0 (WiRM 2.0). You must also istall versio 2.0 of Widows PowerShell. LearSmart Cloud Classroom: Video Traiig Mauals

69 Maual Exchage Server 2010 Cofiguratio (70-662) The easiest way to istall these prerequisites is to ope a elevated commad prompt widow, ad the avigate to the Scripts folder o the Exchage 2010 DVD, ad ru the followig commad: ServerMaagerCmd -ip Exchage-Edge.xml Restart Widows Server 2008 R2 already has may of the ecessary prerequisites i place. Therefore, the easiest way to prepare Widows Server 2008 R2 to act as a Edge Trasport Server is to ope PowerShell ad ru the followig commads: Import-Module ServerMaager Add-WidowsFeature NET-Framework,RSAT-ADDS,ADLDS -Restart Oce the ecessary prerequisites have all bee istalled, you ca begi istallig the Edge Trasport Role. To do so, isert the Exchage Server 2010 istallatio DVD ad wait for the splash scree to appear. Make sure that Setup idicates that Steps 1 ad 2 have bee completed. 1. O the splash scree, choose Step 3: Choose Exchage Laguage Optio. Choose to either istall all of the laguages from the laguage budle or to istall oly the laguages that are foud o the DVD. 2. At this poit, click o Step 4: Istall Microsoft Exchage. This will cause Setup to display a itroductory scree. Click Next to bypass this scree. 3. You will ow be take to the Licese Agreemet page. Choose the I Accept the Terms i the Licese Agreemet check box, ad click Next. 4. Setup will ow display the Error Reportig page. Decide whether or ot you wat to eable error reportig, ad click Next. 5. Setup should ow ask you what type of istallatio you wat to perform. Choose the Custom Exchage Server Istallatio optio, ad click Next. 6. You will ow be take to the Server Role Selectio scree. Choose the Edge Trasport Server role ad click Next. 7. You should ow see the Customer Experiece Improvemet page. Choose the selectio that is appropriate for your orgaizatio, ad click Next. 8. Setup should ow perform some readiess checks to make sure that Exchage is ready to be istalled. Assumig that the server passes the readiess checks, click Istall to begi the istallatio process. Otherwise, correct whatever issues are reported ad retry the istallatio. Whe the istallatio process completes, click Fiish. EdgeSyc Because the computer o which the Edge Trasport Server has bee istalled does ot have access to the Active Directory, the Hub Trasport Server must read Exchage related iformatio from the Active Directory ad sed a miimal amout of iformatio to the Edge Trasport Server. This process is called a Edge Sychroizatio or EdgeSyc. The first step i creatig a edge sychroizatio is to create a edge subscriptio. The subscriptio creates a file that is used by the EdgeSyc process. This file sets up the security that is ecessary for the Edge Trasport Server to trust the Hub Trasport Server. LearSmart Cloud Classroom: Video Traiig Mauals

70 Maual Exchage Server 2010 Cofiguratio (70-662) The first step i creatig a edge subscriptio is to create the subscriptio file. To do so, you must ope the Exchage Maagemet Shell o your Edge Trasport Server, ad ru the followig commad: New-EdgeSubscriptio -FileName C:\EdgeSubscriptioIfo.xml The commad show above creates a edge subscriptio file amed EdgeSubscriptioIfo.xml. This file must be moved from the Edge Trasport Server to a locatio withi the backed Exchage Server orgaizatio where it ca be imported. The file should be moved ot copied. Leavig the edge subscriptio file o a Edge Trasport Server poses a security risk. At this poit, you ca use either the Exchage Maagemet Cosole or the Exchage Maagemet Shell to import the edge subscriptio file ito the Hub Trasport Server. To use the Exchage Maagemet Cosole, go to the Hub Trasport Server ad the ope the maagemet cosole (you ca t use the Exchage Maagemet Cosole foud o the Edge Trasport Server for this procedure). Navigate through the cosole tree to Orgaizatio Cofiguratio Hub Trasport. Select the Edge Subscriptio tab, foud i the result pae. Now, click o the New Edge Subscriptio lik foud i the Actio pae. This will cause Exchage to lauch the New Edge Subscriptio wizard. Whe the wizard starts, there are three fields that you have to fill i. These fields iclude: Active Directory Site You must select the Active Directory Site i which the Hub Trasport Server that will be liked to the Edge Trasport Server resides. Subscriptio File You must click the Browse butto ad the select the subscriptio file that you wat to use. Automatically Create a Sed Coector for this Edge Subscriptio Selectig this check box automatically creates a sed coector that routes outboud mail through the Edge Trasport Server o its way to the iteret. Whe you have fiished eterig this iformatio, click New, followed by Fiish to create the subscriptio. If you prefer, you ca use the Exchage Maagemet Shell to create the edge subscriptio. The commad for doig so is: New-EdgeSubscriptio -FileName C:\EdgeSubscriptioIfo.xml -CreateIteretSedCoector $true - CreateIboudSedCoector $true -Site Default-First-Site-Name As you ca see, the commad show above specifies the ame of the edge subscriptio file that is to be used. It also stipulates that a Iteret Sed Coector ad a Iboud Iteret Sed Coector will both be created. Fially, the subscriptio is goig to be boud to the Active Directory site amed Default-First-Site-Name. Cofigure Edge Trasport Settigs Like ay other Exchage Server, a Edge Trasport Server comes equipped with a copy of the Exchage Maagemet Cosole ad the Exchage Maagemet Shell. However, the maagemet tools foud o a Edge Trasport Server have bee reduced to provide oly the fuctioality that is required for maagig the edge server. There are several cofiguratio properties that you ca edit o a Edge Trasport Server. You ca access these properties i the Exchage Maagemet cosole by selectig the Edge Trasport cotaier ad clickig Properties. The cofigurable properties are divided amog several differet tabs. Here is a summary of the optios that are available: LearSmart Cloud Classroom: Video Traiig Mauals

71 Maual Exchage Server 2010 Cofiguratio (70-662) The Geeral Tab Versio A read-oly field that displays the versio of Exchage ruig o the server. Editio A read-oly field idicatig whether the server is ruig Stadard or Eterprise Editio. Roles This field should idicate that the server is hostig the Edge Trasport Server role. Product ID This field should display the product ID, uless you have ot yet etered a product key for Exchage. Modified The Modified field tells you whe the most recet cofiguratio chage occurred. The System Settigs Tab Automatically Sed Fatal Service Error Report to Microsoft You ca use this optio to eable error reportig for the server. The Customer Feedback Optios Tab This tab is used to opt i or out of the Customer Experiece Improvemet program. The Exteral DNS Lookups Tab Use Network Card DNS Settigs This optio tells the server to use the DNS settigs that are boud to its etwork cards. Use These DNS Servers You ca use this optio to provide the server with a list of DNS servers to use. The Iteral DNS Lookups Tab Use Network Card DNS Settigs This optio tells the server to use the DNS settigs that are boud to its etwork cards. Use These DNS Servers You ca use this optio to provide the server with a list of DNS servers to use. The Limits Tab Outboud Coectio Failure Retry Iterval This value (which defaults to 30 miutes) cotrols how frequetly Exchage will attempt to reestablish a coectio after a loss of coectivity. Trasiet Failure Retry Iterval (Secods) You ca use this optio to specify the amout of time that should pass betwee trasiet coectio attempts. Trasiet Failure Retry Attempts This optio cotrols the umber of times that a server will attempt to reestablish coectivity to a remote server i a failure situatio. Maximum Time Sice Submissio (Days) This optio cotrols how log a message ca remai i queue before it times out. Notify Seder Whe Message is Delayed More Tha (Hours) You ca use this optio to otify a seder that their message has ot yet bee delivered. Maximum Cocurret Outboud Coectios Per Domai This optio limits the maximum umber of cocurret coectios to a domai. The default value is 20, but the valid rage spas from 1 to 2,147,483,647. LearSmart Cloud Classroom: Video Traiig Mauals

72 Maual Exchage Server 2010 Cofiguratio (70-662) The Log Settigs Tab Eable Message Trackig Log Message trackig is eabled by default, but you ca use this optio to disable it. Message Trackig Log Path This optio shows the path i which message trackig logs are beig stored. Eable Coectivity Log Coectivity loggig is disabled by default, but if you are havig coectivity problems you ca eable coectivity loggig by usig this settig. Coectivity Log Path This optio displays the path used by the coectivity logs. Sed Protocol Log Path This field displays the locatios of the logs geerated by the Sed coector. Receive Protocol Log Path This field shows the path used by the receive coector logs. Cloig a Edge Trasport Server Orgaizatios that make use of Edge Trasport Servers ofte choose to deploy multiple Edge Trasport Servers as a way of improvig performace ad reliability. I these types of situatios, it is importat for Edge Trasport Servers to be cofigured i a cosistet maer. The easiest way to achieve a cosistet cofiguratio is to cloe the existig cofiguratio, rather tha cofigurig each Edge Trasport Server idividually. Keep i mid that the cofiguratio iformatio for a Edge Trasport Server is stored i the Active Directory, ad the replicated to the Edge Trasport Server through the edge subscriptio. Cloig allows each Edge Trasport Server to use a commo set of cofiguratio iformatio. The first step i creatig a cloed cofiguratio is to use the ExportEdgeCofig.ps1 script (located i the C:\Program Files\Microsoft\Exchage Server\Scripts folder) to export the edge server s curret cofiguratio. To do so, copy the script from its curret locatio to the root folder of your user profile o the source server. Next, eter the followig commad:./exportedgecofig -CloeCofigData: C:\CloeCofigData.xml This commad creates a file amed CloeCofigData.xml, ad places it i the server s root directory o C:. You must copy this file to the target server. The ext step i the process is to copy the ImportEdgeCofig.ps1 file from the C:\Program Files\Microsoft\ Exchage Server\Scripts folder to the root folder of your user profile o the target server. After doig so, you must use the script to validate the CloeCofigData.xml file. The commad show below assumes that this file resides i the root directory o the target server:./importedgecofig -CloeCofigData: C:\CloeCofigData.xml -IsImport $false -CloeCofigAswer: C:\CloeCofigAswer.xml Whe you ru the commad show above, Exchage will create a aswer file amed C:\ CloeCofigAswer.xml. Sice this file may cotai server specific settigs, you should take a momet to ope the file ad make sure that o modificatios are required. Oce you have verified the iformatio i the aswer file, you ca import it ito the ew edge server by ruig the followig commad:./importedgecofig -CloeCofigData: C:\CloeCofigData.xml -IsImport $true -CloeCofigAswer: C:\CloeCofigAswer.xml LearSmart Cloud Classroom: Video Traiig Mauals

73 Maual Exchage Server 2010 Cofiguratio (70-662) Message Routig Message routig refers to the way that Exchage moves messages throughout the Exchage Server orgaizatio. Exchage routes messages through a series of coectors. Mail Coectors Exchage Server 2010 makes use of several differet types of coectors. These iclude: Sed Coectors - A sed coector is a logical gateway resposible for sedig messages to the ext hop. A sed coector ca coect to a Hub Trasport Server, a Edge Trasport Server, or to a remote mail system. Exchage does ot automatically create ay sed coectors whe you istall the hub trasport role, but it is still able to route messages iterally based o Active Directory site iformatio. Each sed coector is assiged a specific address space. The address space reflects the domais that the coector ca sed mail to. The followig types of address spaces ca be used: Q Q * A asterisk idicates that the sed coector ca be used to route messages to ay domai. A specific domai Eterig a specific domai ame (such as Domai1.com) limits the sed coector to sedig mail oly to that domai. Q Q *.domai A asterisk i frot of a domai ame (such as *.Domai1.com) idicates that the coector ca be used to sed mail to the listed domai ad to all sub domais. -- This address space is oly used o Edge Trasport Servers. It meas that the sed coector ca sed messages to ay of the orgaizatio s accepted domais, but othig else. Receive Coectors A receive coector is a listeer that listes for iboud messages. Exchage automatically creates receive coectors o all hub trasport servers. However, these receive coectors will iitially oly facilitate iteral mail flow. Whe you deploy a Edge Trasport Server, Exchage will create a receive coector that allows the Edge Trasport Server to receive mail from the iteret. The Hub Trasport Servers will also be able to route iteret mail oce a edge subscriptio has bee established. The subscriptio process creates a receive coector that allows a Hub Trasport Server to receive mail from a Edge Trasport Server. The default receive coectors are ofte sufficiet, but Exchage allows you to create additioal receive coectors as your eeds dictate. For example, if your orgaizatio is ot goig to be usig a Edge Trasport Server, the you may eed to create a receive coector that will allow a Hub Trasport Server to receive iteret mail for your domai. Ay time that you create a custom receive coector, it is importat to properly secure the coector. Otherwise, you could ed up with a ope relay. Spammers use ope relays as a mechaism for makig it appear that their messages have come from someoe else s mail server. Havig a ope relay is usually eough to lad a orgaizatio o a spam blacklist. Foreig Coectors Foreig coectors are seldom used i the real world. A foreig coector is oly used whe Exchage eeds to route messages to a system that does ot support the use of SMTP. Sice almost all mail servers support SMTP, foreig mail coectors are used primarily with fax gateways. LearSmart Cloud Classroom: Video Traiig Mauals

74 Maual Exchage Server 2010 Cofiguratio (70-662) Sites ad Costs Normally, Exchage Server 2010 routes messages accordig to costs. Every Active Directory site lik is assiged a cost value. Exchage takes the cost values associated with the various site liks ito accout whe determiig which route to use whe routig messages through the Exchage orgaizatio. Eve so, cost is ot the oly factor that is take ito accout whe determiig message routig paths. Exchage also cosiders coector state whe choosig a routig path. A coector will ot be cosidered uless it is eabled. However, the coector state may be overlooked if your orgaizatio cotais Exchage 2007 trasport servers. Aother factor that is cosidered is the lik coector. For example, if a receive coector is directly coected to a sed coector, the the sed coector will be used regardless of cost. Liked coectors always take precedece over ay other actors whe calculatig a routig path. Aother factor that Exchage takes ito accout is the address space that is assiged to a sed coector. Exchage will always try to use the sed coector that is the best match for the destiatio based o address space. More specific address spaces take precedece over vague address spaces. If multiple sed coectors coect to the same address space, the Exchage will revert to usig cost to determie which coector to use. As Exchage performs routig calculatios, it also examies the coector scope. Some coectors may be cofigured i such a way that they are oly accessible from specific Active Directory sites. Likewise, some coectors place restrictios o the maximum size of ay message that traverses the coectio. Exchage will always take a message s size ito accout whe choosig a routig path. Although proximity ofte goes had-i-had with aggregate cost, Exchage does take proximity ito accout whe choosig a routig path. Exchage gives preferece to local servers, followed by servers i the curret Active Directory site. Exchage Servers i remote Active Directory sites are cosidered to be the furthest away, ad are therefore give the lowest priority. Occasioally, Exchage may ecouter a situatio i which it is uable to determie the best routig path based o cost or o ay of the other factors metioed here. Whe this occurs, Exchage begis makig alphaumeric comparisos. It begis by comparig the ame assiged to the Active Directory site. The path where the site earest to the destiatio is the lowest i alphaumeric order is the oe that Exchage chooses to use. Just as Exchage may make a alphaumeric compariso of Active Directory site ames, it may also compare the ames of the routig group coectors i the same maer. LearSmart Cloud Classroom: Video Traiig Mauals

75 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 5: Moitorig ad Reportig Mailbox Database Statistics Ay time that you are workig o capacity plaig or o plaig for the use of mailbox quotas or archive mailboxes, you will most likely have to gather some iformatio regardig how the mailboxes are curretly beig used. Fortuately, Exchage 2010 icludes a cmdlet that you ca use to gather the ecessary statistics. The cmdlet is Get-MailboxStatistics. Its sytax is as follows: Get-MailboxStatistics Idetity <mailbox ame> -Archive Domai Cotroller <domai cotroller> The oly required parameter i the commad above is the Idetity switch, which you would typically follow with the ame of the mailbox. The mailbox ame ca be specified as oe of the followig: GUID Distiguished Name (DN) Domai\Accout User Priciple Name (UPN) Legacy Exchage Distiguished Name (DN) SMTP Address Alias The Alias is used most commoly, but ay of objects listed above ca be used. The Archive switch is optioal. If you use this switch, you are tellig Exchage that you wat to gather statistics for the specified user s archive mailbox. Archive mailboxes are ew to Exchage 2010 ad are a secodary mailbox that ca be used to store a user s archives. The Domai Cotroller switch is also optioal. You ca use this switch as a way of directig Exchage to use a specific domai cotroller while gatherig mailbox statistics. If you decide to use the Domai Cotroller switch, you must apped the ame of the domai cotroller i Fully Qualified Domai Name (FQDN) format. Database Status Just as you ca use the Get-MailboxStatistics cmdlet to retur the statistics for a idividual mailbox, you ca also use it to retur the statistics for all of the mailboxes i a etire mailbox database. I doig so, you will use a slightly differet sytax. The sytax required for returig database level statistics is: Get-MailboxStatistics Database mailbox database ame As you ca see i Figure 15, the oly attribute that you are required to provide is the ame of the mailbox database. LearSmart Cloud Classroom: Video Traiig Mauals

76 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 15: Get-MailboxStatistics Output The oly required attribute is the mailbox database ame. Aother way i which you ca get some statistics for a mailbox database is by usig the Get- LogoStatistics commad. The sytax used for this commad is: Get-LogoStatistics Database <mailbox database ame> Format-List The oly required attribute is the Database switch ad the ame of the mailbox database for which you wat to collect statistics. The Format-List cmdlet is ot required, but helps to make the cmdlet s output more easily readable. You will lear more about the Format-List cmdlet later i this domai. Whe you ru the Get-LogoStatistics cmdlet, Exchage returs several differet pieces of iformatio about the specified mailbox database. This iformatio icludes: The umber ad type of ope items. For istace, Exchage reports the umber of ope messages ad the umber of ope attachmets. The umber ad type of operatios. For istace, you will be able to view the umber of messagig operatios, table operatios, trasfer operatios, progress operatios, ad total operatios. The umber of successful Remote Procedure Calls (RPCs). The ames of the mailboxes withi the database. Miscellaeous iformatio regardig thigs like latecy, cliet versio, cliet IP address, ad logo times. I additio to providig database statistics, the Get-LogoStatistics cmdlet ca also provide iformatio specific to a idividual server or to a idividual mailbox. The commads used i doig so are: Get-LogoStatistics Idetity <mailbox ame> Get-LogoStatistics Idetity <server ame> LearSmart Cloud Classroom: Video Traiig Mauals

77 Maual Exchage Server 2010 Cofiguratio (70-662) Public Folder Statistics Just as Exchage 2010 is able to provide you with mailbox statistics, it is also able to provide statistics o public folders ad o public folder databases. To retrieve the statistics for a public folder, you must use the Get-PublicFolderStatistics cmdlet. The sytax used by this cmdlet is as follows: Get-PublicFolderStatistics Idetity \folderame Format-List The oly required attribute for this cmdlet is the folder s idetity. You must provide the full path for the folder. For istace, if you wated to access statistics for a folder amed \Domai1\Forms, the the cmdlet would look like this: Get-PublicFolderStatistics Idetity \Domai1\Forms Format-List Oce agai, the Format-List cmdlet is optioal, but is used to make the commad s output easier to read. You will lear more about this cmdlet i a momet. The Get-PublicFolderStatistics cmdlet provides basic statistical iformatio about a public folder. Sometimes, however, you may fid that you require iformatio that is more graular. I these types of situatios, you would use the Get-PublicFolderItemStatistics cmdlet. The Get-PublicFolderItemStatistics cmdlet uses exactly the same sytax as the Get-PublicFolderStatistics cmdlet. Here is a example of how this cmdlet ca be used: Get-PublicFolderItemStatistics Idetity \Domai1\Forms Format-List The Get-PublicFolderItemStatistics cmdlet returs the followig pieces of iformatio for the items i the specified folder: The type of time The item s subject lie Whe the item was last modified Whe the item was last accessed Whe the item was origially created Ay attachmets for the item The total message size Format List / Format Table I some of the previous sectios, you have see cmdlets edig i Format-List. The Format-List cmdlet is geerally used i cojuctio with aother cmdlet that is expected to produce a lot of data. It tells Exchage to format the data as a list, i which each idividual piece of data is displayed o a separate lie. The Format-List cmdlet is sometimes abbreviated as FL. A alterative to the Format-List cmdlet is the Format-Table cmdlet. Like the Format-List cmdlet, the Format-Table cmdlet is also used i cojuctio with aother commad that is expected to produce a lot of data. The differece is that the output is formatted as a table. LearSmart Cloud Classroom: Video Traiig Mauals

78 Maual Exchage Server 2010 Cofiguratio (70-662) Usig a table is geerally oly practical for listig items ad a limited umber of attributes. For example, suppose that you were listig each user s cotact iformatio. A table may work best if you were oly listig each user s ame, departmet, ad phoe umber. However, if you also wated to iclude the user s address ad the ame of the user s supervisor, the you would probably wat to use a list istead of a table because the requested iformatio would be too log to fit o a sigle lie. The format table cmdlet is sometimes abbreviated as FT. Perform Message Trackig Oce i a while a user will have a message go missig, ad may ask a admiistrator what happeed to the message. This is where message trackig comes ito play. As the ame implies, message trackig allows you to track dow a message s whereabouts. Message trackig is eabled by default i Exchage 2010, but you ca disable it if your server is low o resources. Keep i mid that message trackig works differetly depedig o the server role, ad therefore the method that you will use to disable message trackig depeds o the server s role. To disable message trackig o a trasport server, you would use this commad: Set-TrasportServer <server ame> -MessageTrackigLogEabled:$false To disable message trackig o a mailbox server, you would use this commad: Set-MailboxServer <server ame> -MessageTrackigLogEabled:$False Notice that the two commads are idetical, except that oe uses the Set-TrasportServer cmdlet while the other uses the Set-MailboxServer cmdlet. Be sure to pay attetio to this distictio whe takig the exam. If you later decide to re-eable message trackig, you ca use the same commads, but chage $False to $True. It is also worth otig that just as message trackig loggig is eabled by default, so too is subject loggig. Subject loggig allows you to search for a message by queryig the subject lie. Subject loggig ca be very hady ad is ormally somethig that should remai eabled. Eve so, some orgaizatios like to disable subject loggig as a way of reducig the volume of message loggig data or of adherig to corporate privacy or security policies. Before I show you how to disable subject loggig, please realize that subject loggig oly logs the message s subject lie, ot the message s body. With that said, subject loggig ca oly be eabled or disabled through the Exchage Maagemet Shell. As with disablig message trackig, the commad that you will use varies depedig o the Exchage Server s role. To disable subject loggig o a trasport server, you would use this commad: Set-TrasportServer <server ame> -MessageTrackigLogSubjectLoggigEabled $False Likewise, if you wated to disable subject loggig o a mailbox server, you would use this commad: Set-MailboxServer <server ame> -MessageTrackigLogSubjectLoggigEabled $False You ca eable subject loggig by usig the two commads show above, but chagig $False to $True. LearSmart Cloud Classroom: Video Traiig Mauals

79 Maual Exchage Server 2010 Cofiguratio (70-662) The Message Trackig Log Path Although you must use the Exchage Maagemet Shell to eable or disable the message trackig logs, you ca use either the Exchage Maagemet Shell or the Exchage Maagemet Cosole to chage the log s locatio. If you wat to use the Exchage Maagemet Cosole to chage the locatio of the message trackig logs, you ca do so by avigatig through the cosole tree to Server Cofiguratio Hub Trasport (or Edge Trasport), ad the clickig the Properties lik located beeath the ame of the trasport server. Whe the cosole displays the properties sheet, go to the Log Settigs tab. Next, click the Browse butto that is located ext to the Message Trackig Log Path optio. Select the ew locatio i which you wat to store the message trackig logs ad the click Apply, followed by OK. If you wat to modify the message trackig log path from the Exchage Maagemet Shell, the the cmdlet that you use will deped o whether you are modifyig the path o a trasport server or o a mailbox server. The commads that you would use are: Set-TrasportServer <server ame> -MessageTrackigLogPath <local file path> Set-MailboxServer <server ame> -MessageTrackigLogPath <local file path> The local file path must be eclosed i quotatio marks. For example, the local log path might be: C:\Logs Message Trackig Log Sizes As you ca imagie, the message trackig logs ca accumulate a lot of data particularly i large orgaizatios ad o servers that process a high volume of mail. Thakfully, there are some ways that you ca prevet the message trackig logs from growig out of cotrol. It is importat to uderstad that Exchage does ot lump all the message trackig data together. Istead, Exchage creates message trackig log files. Exchage cotiues to add data to a log file util the log has reached 10 MB i size (or reaches its maximum age), at which time a ew log file is created. Of course 10 MB is just the default log size. You ca adjust the log file size by usig the Set-MailboxServer or the Set-TrasportServer commads (depedig o the type of server that is beig cofigured). I either case, the required parameters iclude the server ame ad the ew message log size. Suppose, for istace, that you wated to cofigure a mailbox server amed Mailbox1 to support a log file size of 50 MB. To do so, you would use the followig commad: Set-MailboxServer Mailbox1 MessageTrackigLogMaxFileSize 50MB To do the same thig o a trasport server amed Hub1, you would use this commad: Set-TrasportServer Hub1 MessageTrackigLogMaxFileSize 50MB Keep i mid that these commads oly cotrol the maximum log file size. They have othig to do with the total volume of loggig data that is stored o the server. By default, Exchage will store 250 MB of loggig data o a Exchage Server, although this also is cofigurable. LearSmart Cloud Classroom: Video Traiig Mauals

80 Maual Exchage Server 2010 Cofiguratio (70-662) The message loggig process works similarly to circular loggig. Whe a message is set or received, the trackig data is writte to the curret log file. Message trackig data cotiues to be writte to the log file util it either reaches the maximum log file size or it reaches the maximum age. I either case, a ew log file is started ad used. Oce the server accumulates 250 MB worth of loggig data, the the oldest log file is deleted ad a ew log file is created. You ca chage the maximum amout of loggig data that ca accumulate o a server by usig the MessageTrackigLogMaxDirectorySize parameter i cojuctio with the Set-TrasportServer or Set- MailboxServer commad. You would typically oly icrease the volume of loggig data that is retaied if the server processes so may messages that loggig data is purged before it exceeds its useful lifespa. Suppose that you wated to icrease the message trackig data retetio from 250 MB to 500 MB. To do so, you would use oe of the followig commads (depedig o the server role): Set-MailboxServer <server ame> -MessageTrackigLogMaxDirectorySize 500MB Set-TrasportServer <server ame> -MessageTrackigLogMaxDirectorySize 500MB Message Trackig Data Age Throughout this sectio, I have metioed that Exchage will purge message trackig data if it has exceeded its maximum age. By default, message trackig data is retaied for 30 days. Trasactio logs cotaiig older data are automatically purged. Keepig 30 days worth of message trackig data should be sufficiet for most orgaizatios. However, you ca icrease or decrease the message age to meet your eeds. Chagig the maximum age ivolves usig either the Set-MailboxServer or the Set-TrasportServer cmdlet, just as you have bee usig these cmdlets for other fuctios. I doig so, you would apped the MessageTrackigLogMaxAge switch ad the ew retetio age. The oe thig that you eed to kow about this commad is that the maximum age eeds to be etered i a specific format. This format looks like this: Days.Hours:Miutes:Secods For example, suppose that you wated to set the maximum age of the message trackig data to 60 days o a mailbox server amed Mailbox1. To do so, you would use this commad: Set-MailboxServer Mailbox1 MessageTrackigLogMaxAge 60.00:00:00 Maage Message Queues Whe a Exchage Server receives a message, the message is t immediately routed to its destiatio. Istead, the message is placed i a queue where it awaits processig. This allows messages to be processed i the order received. The message queues are based o Extesible Storage Egie (ESE) databases. These are the same types of databases that are used for mailboxes ad public folders. Ulike mailbox databases ad public folder databases, however, you do ot have to back up the message queues because messages typically pass through the queues so quickly that queue backups would be impractical. LearSmart Cloud Classroom: Video Traiig Mauals

81 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage Server 2010 makes use of five differet types of queues. These queues iclude: Mailbox Delivery Queue The mailbox Delivery Queue is uique to hub trasport servers. A mailbox delivery queue acts as a repository for messages that are about to be set to a mailbox server that resides i the same Active Directory site as the Hub Trasport Server o which the queue resides. I larger orgaizatios, a Hub Trasport Server may cotai several mailbox delivery queues, because a separate queue is created for each mailbox server i the Active Directory Site. Messages passig through a Mailbox Delivery Queue are set to the mailbox server usig Exchage ecrypted RPC. Poiso Message Queue Sometimes whe a Exchage Server failure occurs, oe or more messages may become corrupted. If Exchage detects that a message may have become corrupted to the poit that it could cause a queue to stall or cause other harm to the Exchage orgaizatio, the message is placed ito the Poiso Message Queue. A Poiso Message Queue exists o the Edge Trasport Server ad o each Hub Trasport Server. Typically these queues are hidde uless poiso messages are preset. If a message does make it ito the Poiso Message Queue, that message is held idefiitely util a admiistrator either deletes or releases the message. Remote Delivery Queue Remote Delivery Queues are used for messages that are beig set to a remote server usig SMTP. Remote Delivery Queues exist o both Hub Trasport Servers ad Edge Trasport Servers. I either case, there may be several remote delivery queues. This is because Exchage creates a separate remote delivery queue for each destiatio. I the case of a Hub Trasport Server, a separate queue is created for each remote Active Directory site. O Edge Trasport Servers, a separate queue is created for each remote SMTP domai (ad for each smart host). I order to prevet a accumulatio of remote delivery queues, queues are dyamically created ad deleted o a as eeded basis. Submissio Queue Each trasport server cotais oe submissio queue. All messages eter the trasport server through a receive coector ad are placed ito a submissio queue. Oce i the submissio queue, Exchage looks at the message s recipiet iformatio, determies how the message eeds to be routed, ad places the message ito the appropriate queue. I short, the submissio queue s mai job is to categorize messages. Ureachable Queue Each trasport server cotais a ureachable queue. Ay message cotaiig recipiets to whom the message caot be routed is placed ito the Ureachable Queue. Whe messages begi showig up i the Ureachable Queue, it is almost always the result of a cofiguratio error. You ca view these queues through the Queue Viewer, which is accessible through the Exchage Toolbox. Notice i Figure 16, however, that the Queue Viewer oly displays message queues that are curretly active. For example, if o messages are i the Ureachable Queue, the that queue is ot displayed. LearSmart Cloud Classroom: Video Traiig Mauals

82 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 16: The Queue Viewer You ca moitor message queues through the Queue Viewer. Resubmittig Queued Messages Whe Exchage fails to route messages to their iteded recipiets, you ca sometimes place those failed messages back ito the submissio queue, where Exchage will re-evaluate the messages ad attempt to sed them oce agai. You ca resubmit messages from the followig queues: Messages from the Ureachable Queue (so log as the messages are ot i the suspeded state) Messages i the Poiso Mail Queue Messages i the Mailbox Delivery Queue that have a status of Retry Messages i the Remote Delivery Queue that have a status of Retry If you wat to resubmit messages that are located i oe of the queues listed above, you ca do so by usig the Retry-Queue cmdlet. The exact sytax of the cmdlet will vary depedig o what you are tryig to accomplish. I most cases, you will eed to kow the ame of the server ad the ame of the queue cotaiig the messages that you wat to resubmit. At its simplest, you ca eter the Retry-Queue cmdlet ad provide the idetity of the server ad the queue from which you wat to resubmit the messages. The commad must be followed with a istructio to move forward with the resubmissio. For example, suppose that you wated to resubmit messages residig i the Ureachable Queue o a server amed Server1. I this situatio, you could submit the messages by eterig the followig commad: Retry-Queue Idetity Server1\Ureachable Resubmit $true I the commad above, the Resubmit $true parameter is ecessary to make the resubmissio begi. LearSmart Cloud Classroom: Video Traiig Mauals

83 Maual Exchage Server 2010 Cofiguratio (70-662) The oly problem with the commad show above is that it causes all of the messages i the queue to be resubmitted. This is fie if you have just corrected a issue which caused messages to accumulate i the Ureachable Queue ad wated to process those messages. However, you may occasioally wat to oly process certai messages from withi a queue. Oe commo example of this is that you may wat to resubmit all of the messages that have a status of Retry. You ca accomplish this by addig a filter to the commad used above. Of course, there will ofte be may differet mailbox delivery queues ad remote delivery queues, ad it would take forever to maually resubmit the messages from each idividual queue. A more efficiet techique is to simply specify the ame of the trasport server cotaiig the messages, rather tha providig Exchage with the ames of each idividual queue. For example, suppose that you had a server with may differet mailbox delivery queues ad remote delivery queues, ad you wated to resubmit ay message with a Retry status, regardless of which queue it was i. To do so, you could use the followig commad: Retry-Queue Filter (Status eq Retry ) Server Server1 Resubmit $True As you ca see, the commad show above sets up a filter so that oly messages with a status equal to ( -eq ) Retry are resubmitted. Rather tha specifyig a queue ame, the commad above simply provides the ame of the server (Server1 i this case). Backpressure Thresholds If you have bee workig i IT for a while, you have o doubt see servers which cease to fuctio properly because they are low o hardware resources. Exchage 2010 cotais a mechaism called backpressure moitorig that is desiged to guard agaist resource deprivatio. Suppose, for example, a Edge Trasport Server is low o system resources. Rather tha rejectig coectios to the server as Exchage 2007 would have, Exchage 2010 allows the coectio, but throttles the iboud messages i a effort to prevet the server from ruig out of resources. I more extreme situatios, Exchage may allow coectios to the Edge Trasport Server, but reject messages that are flowig across those coectios. Backpressure moitorig keeps tabs o five separate system resources: The amout of free disk space o the volume cotaiig the message queue database The amout of free disk space o the volume cotaiig the message queue trasactio logs The umber of ucommitted message queue database trasactios The amout of memory cosumed by the EdgeTrasport.exe process The total amout of memory cosumed by all system processes Resource cosumptio is rated as high, medium, or ormal for each of the resources listed above, ad is based o various formulas. Wheever a resource is overused, Exchage takes actio automatically. The actio that is take depeds o which resource is beig overused, ad o whether the resource is slightly overused (medium) or sigificatly overused (high). Although you ca recofigure some of the backpressure threshold values, Microsoft strogly advises agaist doig so, Therefore, the exam may require you to kow what backpressure moitorig is, but you will ot be expected to kow how to recofigure backpressure threshold values. LearSmart Cloud Classroom: Video Traiig Mauals

84 Maual Exchage Server 2010 Cofiguratio (70-662) Moitorig ActiveSyc Depedig o how may users have mobile devices sychroized to their Exchage mailboxes, ad o factors such as the volume of mail each user seds ad receives ad attachmet sizes, ActiveSyc ca place a sigificat load o a Cliet Access Server. As such, it is a good idea to moitor ActiveSyc usage so that you ca get a better idea of what the ed user experiece is really like. ActiveSyc is based o the Iteret Iformatio Services (IIS), which meas that the ActiveSyc logs are actually othig more tha IIS logs that are associated with the virtual directory used for ActiveSyc. Although the ActiveSyc logs are ot techically a Exchage Server feature, Exchage Server 2010 does provide a mechaism for creatig ActiveSyc reports that are based o the loggig data. To create such a report, you must kow the date rage for which you wat to export ActiveSyc loggig iformatio. You ca create a ActiveSyc report by usig the Export-ActiveSycLog cmdlet. This cmdlet requires you to provide a fileame for the report that you are creatig, as well as the start ad ed date for the report data. You must also provide a output path. For example, suppose that you wated to create a report that cosisted of ActiveSyc data from August 1, To do so, you would use the followig commad: Export-ActiveSycLog -Fileame: c:\widows\system32\logfiles\w2svc1\ex log -StartDate: 08/01/10 -EdDate: 08/01/10 -UseGMT:$false -OutputPath: c:\logs The commad show above also cotais a parameter called UseGMT which, if eabled, records evets i Greewich Mea Time, rather tha your local time. Besides just the basic ActiveSyc report, there are several other reports available. These reports iclude: Exchage ActiveSyc Usage Reports This report keeps track of the objects that are sychroized. The report lists the object types, the umber of objects of each type, ad the total umber of bytes associated with each object type. Hits Report This report allows you to see the umber of sychroizatio requests that are occurrig per hour. HTTP Status Report This report lists ay HTTP errors that are occurrig o the Cliet Access Server. Policy Compliace Report A Policy Compliace Report lists the umber of fully compliat, partially compliat, ad o-compliat devices that are i use. User Aget List This report lists each uique user ad the operatig system that is ruig o the user s mobile device. Protocol Loggig Ay time that a SMTP message is set or received, there is a etire coversatio that occurs betwee the seder ad the recipiet. Normally this coversatio happes completely behid the scees. But if mail flow problems occur, the kowig the details of the coversatio ca make the troubleshootig process easier. This is where protocol loggig comes ito play. Protocol loggig (which is disabled by default) is eabled or disabled at the coector level, As such, each sed coector ad each receive coector has its ow set of protocol logs (assumig that you eable protocol loggig for the coector). LearSmart Cloud Classroom: Video Traiig Mauals

85 Maual Exchage Server 2010 Cofiguratio (70-662) You ca eable protocol loggig by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. If you wat to use the Exchage Maagemet Cosole, the avigate through the cosole tree to Server Cofiguratio Hub Trasport (or Edge Trasport). Next, select the server that you wat to modify, the click o the Receive Coectors tab. Fially, select the receive coector that you wat to modify ad the click the Properties lik. Whe the coector s properties sheet opes, go to the Geeral tab ad the use the Protocol Loggig Level drop dow box to either eable or disable protocol loggig. Usig the Verbose settig eables protocol loggig, while the Noe settig disables it. Click Apply, followed by OK to save your chages. You ca also eable or disable protocol loggig from the Exchage Maagemet Shell by usig the Set-ReceiveCoector or the Set-SedCoector commad. To do so, you must specify the ame of the coector that you wat to eable loggig for ad set the loggig level. For example, suppose that you wated to eable verbose loggig for a sed coector amed Domai1. To do so, you would use the followig commad: Set-SedCoector Domai1 ProtocolLoggigLevel Verbose The techique that I have just show you will oly work for coectors betwee Hub Trasport Servers or Edge Trasport Servers ad the outside world. Exchage uses a differet type of coector iterally. This coector is called a itra-orgaizatio coector. Itra-orgaizatio coectors are created by default ad are used to relay messages withi the Exchage orgaizatio. Specifically, these coectors are used to relay messages: To other Hub Trasport Servers To Exchage 2003 servers To Edge Trasport Servers Because the itra-orgaizatio coector is built i ad created by default, you do ot have to referece the coector by ame. You are oly required to specify the ame of the Hub Trasport Server to which the sed coector is attached. To eable protocol loggig for the itra-orgaizatio sed coector, use the followig commad: Set-TrasportServer <server ame> ItraOrgProtocolLoggigLevel Verbose As was the case with the message trackig logs, protocol logs are based o circular loggig ad you ca customize the size ad locatio of the log files. By default, the Receive coector protocol logs are located at: C:\Program Files\Microsoft\Exchage Server\V14\TrasportRoles\Logs\ProtocolLog\SMTPReceive. The default locatio for the Receive coector protocol logs is C:\Program Files\Microsoft\Exchage Server\V14\TrasportRoles\Logs\ProtocolLog\SMTPSed. If you wat to chage the locatio of the log files, you ca do so by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To use the Exchage Maagemet Cosole, avigate through the cosole tree to Server Cofiguratio Hub Trasport (or Edge Trasport). Next, click the Properties lik located beeath the server s ame. LearSmart Cloud Classroom: Video Traiig Mauals

86 Maual Exchage Server 2010 Cofiguratio (70-662) Whe the Properties sheet opes, go to the Log Settigs tab. Go to the Protocol Log sectio, ad the click o the Browse butto ext to either the Sed Coector Protocol Log Path or the Receive Coector Protocol Log Path optio. Specify the ew log locatio path, ad the click Apply, followed by OK. Keep i mid that you must keep the Sed coector logs ad the receive coector logs i separate locatios. If you wat to use the Exchage Maagemet Shell to chage the protocol loggig paths, you ca do so by usig the followig commads: Set-TrasportServer <Server Name> -ReceiveProtocolLogPath <ew path> Set-TrasportServer <Server Name> -SedProtocolLogPath <ew path> Adjustig the Protocol Log Size As was the case with the message logs, the default size of the protocol logs are 10 MB. Eve though loggig is cofigured separately for each coector, you ca ru ito situatios i which multiple coectors share a commo set of logs. Sed ad Receive coectors must be kept separate from each other, but all of the sed coectors o a server (for which protocol loggig is eabled) share a commo set of logs. Likewise, all of a server s receive coectors (for which protocol loggig is eabled) also share a commo set of logs. As such, you may fid that protocol logs ted to fill up quickly. You ca icrease the size of a log file by usig the Set-TrasportServer commad. I doig so, you must provide the ame of the server o which you wat to icrease the log file size. You must also specify whether you are icreasig the size of the sed coector logs or the receive coector logs, as well as the ew log size. For example, suppose that you had a server amed Server1, ad you wated to icrease the size of both the sed coector ad the receive coector logs to 50 MB. You could accomplish this by eterig these commads: Set-TrasportServer Server1 SedProtocolLogMaxFileSize 50MB Set-TrasportServer Server1 ReceiveProtocolLogMaxFileSize 50MB You ca see a example of how these commads work i Figure 17. Notice that o output is displayed after the commads have bee performed successfully. Figure 17: The Set-TrasportServer cmdlet The Set-TrasportServer cmdlet does ot produce ay visible output. LearSmart Cloud Classroom: Video Traiig Mauals

87 Maual Exchage Server 2010 Cofiguratio (70-662) The commads show above cotrol the maximum size of idividual log files, but they have o impact o the overall volume of protocol loggig data that is stored o the hub trasport server. As you might expect, the maximum amout of protocol loggig data stored o the server must be set separately for sed coectors ad for receive coectors. Therefore, if you decide to icrease the size of the sed coector folder to 500 MB ad the size of the receive coector folder to 500 MB, the your protocol loggig data could cosume up to 1 GB of space o the server. I say that loggig could cosume up to 1 GB of space because it is possible for some log files to expire ad be deleted before the server has a chace to accumulate a full gigabyte of data. The commads used to set the maximum size of the protocol logs are based o the Set-TrasportServer cmdlet. Suppose, for istace, that you wated to set the maximum sizes of the sed coector log folder ad the receive coector log folder to 500 MB each. To do so, you would use the followig commads: Set-TrasportServer <Server Name> -SedProtocolLogMaxDirectorySize 500MB Set-TrasportServer <Server Name> -ReceiveProtocolLogMaxDirectorySize 500MB As was the case with the messagig logs, you ca set the maximum age of the protocol logs. Oce agai, however, the maximum log age must be etered i the followig format: Days.Hours:Miutes:Secods Therefore, to set the maximum age of the sed coector logs ad the receive coector logs to 60 days o a server amed Server1, you would use the followig commads: Set-TrasportServer Server1 -SedProtocolLogMaxAge 60.00:00:00 Set-TrasportServer Server1 -ReceiveProtocolLogMaxAge 60.00:00:00 Aget Logs I Exchage Server 2010, both Hub Trasport Servers ad Edge Trasport Servers have the ability to perform message hygiee by filterig iboud mail for spam. The spam filterig process is performed by several differet agets: The Coectio Filter Aget The Cotet Filter Aget The Edge Rules Aget The Recipiet Filter Aget The Seder Filter Aget The Seder ID Aget Each of these agets is capable of writig loggig iformatio to the aget logs. The aget logs are a compilatio of iformatio related to the actios of the agets listed above. Keep i mid, however, that the various agets may or may ot actually write data to the aget logs, depedig o the loggig level that is i use. Loggig levels are discussed a bit later i this domai. Ulike message logs ad protocol logs, you ca t cofigure aget logs beyod simply eablig or disablig them ad settig the loggig levels (which will be discussed later). LearSmart Cloud Classroom: Video Traiig Mauals

88 Maual Exchage Server 2010 Cofiguratio (70-662) Eablig aget loggig also works differetly from what you have see with message loggig ad protocol loggig. Rather tha usig a Exchage Maagemet Shell cmdlet to eable loggig, you are required to modify a cofiguratio file. To do so, ope Notepad ad the use it to ope C:\Program Files\ Microsoft\Exchage Server\V14\Bi\EdgeTrasport.exe.cofig. After opeig the cofiguratio file, search for the <appsettigs> sectio, as show i Figure 18, ad the modify the followig lie of code: <add key= AgetLogEabled value= FALSE /> Figure 18: Writig AppSettigs for EdgeTrasport The AppSettigs sectio should be ear the top of the file. Settig the value to False disables aget loggig, while a value of True causes aget loggig to be eabled. As differet as aget loggig is from message loggig ad protocol loggig, it does use circular loggig ad may of the same default values as message loggig ad protocol loggig. For example, the idividual log files are 10 MB i size, ad the maximum size of the aget loggig folder is 250 MB. The aget logs also have a maximum age of 30 days. You ca fid the aget logs at: C:\Program Files\Microsoft\Exchage Server\V14\TrasportRoles\Logs\AgetLogs LearSmart Cloud Classroom: Video Traiig Mauals

89 Maual Exchage Server 2010 Cofiguratio (70-662) Protocol Loggig for POP3 ad IMAP4 Oe of the best ways to troubleshoot issues with the POP3 ad IMAP4 protocols is to eable protocol loggig for POP3 ad IMAP4. Protocol loggig is ot eabled for these protocols by default, ad must be eabled or disabled through the Exchage Maagemet Shell. You ca eable protocol loggig for the POP3 protocol by eterig the followig commad: Set-POPSettigs ProtocolLogEable True Likewise, you ca eable protocol loggig for the IMAP 4 protocol by eterig this commad: Set-IMAPSettigs ProtocolLogEable True If you wat to disable protocol loggig for either of these protocols, you ca do so by usig the commads show above, but chagig True to False. Eve though you ca eable protocol loggig for POP3 ad IMAP4 through the use of Exchage Maagemet Shell commads, eablig ad disablig loggig is the extet of what you ca do from the commad lie. If you wat to modify ay of the protocol loggig settigs, you will have to do so by makig modificatios to the cofiguratio files used by the protocols. The values that you ca modify iclude: AgeQuotaIHours This settig cotrols how frequetly the logs will be recreated. By default the logs are refreshed every 24 hours. SizeQuota The logs will automatically be recreated oce they reach the specified size, uless they reach the age quota first. The default Size Quota is PerFileSizeQuota Exchage will create a ew protocol log every time the curret log file exceeds this threshold. The default value is I order to customize ay of the values show above, you must ope the cofiguratio file ad the eable protocol loggig from withi the file. There is a separate cofiguratio file for POP3 ad for IMAP4. The cofiguratio files, which ca be opeed i Notepad, are located at: POP3 C:\Program Files\Microsoft\Exchage Server\ClietAccess\PopImap\ Microsoft.Exchage.Pop3.exe.cofig IMAP4 - C:\Program Files\Microsoft\Exchage Server\ClietAccess\PopImap\ Microsoft.Exchage.Imap4.exe.cofig I either case, you ca eable protocol loggig by searchig the cofiguratio file for the <appsettigs> sectio ad the lookig for the followig lie of code: <addkey= ProtocolLog value= false /> A value of False disables protocol loggig, while a value of True eables loggig. Cofigure Loggig Levels Whe Exchage Server 2010 experieces problems, the best way to diagose those problems is ofte to examie the various logs. It is importat to remember, however, that Exchage is capable of loggig much more diagostic iformatio tha is logged by default. You ca cotrol the amout of data that is logged by chagig the diagostic loggig level. LearSmart Cloud Classroom: Video Traiig Mauals

90 Maual Exchage Server 2010 Cofiguratio (70-662) You ca adjust the loggig level by usig either the Exchage Maagemet Shell or the Exchage Maagemet Cosole. If you wat to use the Exchage Maagemet Cosole to adjust the loggig level, you ca do so by avigatig through the cosole tree to Server Cofiguratio Mailbox, ad the clickig the Maage Diagostic Loggig Properties lik located i the Actios pae. At this poit, you must click o the idividual service for which you wat to adjust the loggig level, ad the click o the Cofigure lik. If you decide that you eed to reset Exchage to use oly the default loggig levels, you ca do so by choosig the Reset All Services to Default Loggig Levels optio, ad clickig Cofigure. I either case, you ca complete the process by clickig Fiish. You also have the optio of settig the loggig levels through the Exchage Maagemet Shell. The first thig that you should do is to use the Exchage Maagemet Shell to retrieve a list of all of the various processes ad their loggig levels. You ca do so by eterig the followig commad: Get-EvetLogLevel You ca use the resultig list to retrieve the ames of the various processes. This is importat because you will have to iclude the process ame whe you chage its loggig level. You ca chage the loggig level for a process by usig the followig commad: Set-EvetLogLevel Idetity <process ame > -Level <loggig level> As you ca see, the commad above requires you to specify a loggig level. The loggig levels that you ca specify iclude: Loggig Level Lowest Low Medium High Expert Explaatio This is the default loggig level for each process. It oly icludes errors ad evets that are cosidered to be critical. Critical evets have a loggig level of 0. Ay evets with a loggig level of 0 or 1 are logged. Exchage logs all evets with a level 3 or lower. Exchage logs all evets with a loggig level of 5 or lower. Exchage logs all evets with a loggig level of 7 or lower. The Microsoft Exchage Best s Aalyzer Exchage Server is oe of the most complex products that Microsoft maufactures. As such, Microsoft occasioally revises their best practices for Exchage as the Exchage Server team gais further experiece with Exchage i real world settigs. May years ago, Microsoft created a free tool called the Microsoft Exchage Best s Aalyzer. This tool s job is to aalyze the way that Exchage Server is cofigured, ad the compare the cofiguratio iformatio to Microsoft s recommeded best practices for Exchage. By doig so, Exchage admiistrators gai iformatio that ca help them to make their Exchage Server orgaizatios more stable, more secure, ad better performig. Although you ca dowload the Microsoft Exchage Best s Aalyzer from Microsoft, it is already icluded with Exchage 2007 ad Exchage You ca fid a lik to the Microsoft Exchage Best s Aalyzer i the Toolbox portio of the Exchage Maagemet Cosole. LearSmart Cloud Classroom: Video Traiig Mauals

91 Maual Exchage Server 2010 Cofiguratio (70-662) There are several differet types of scas that you ca perform by usig the Best s aalyzer. Those scas iclude: Health Check A basic assessmet of your orgaizatio s health. Permissios Check A test that examies the permissios that are i place. Coectivity Test A sca that is desiged to spot etwork coectivity issues. Baselie A comprehesive performace baselie that takes two hours to complete. You ca see the results from a sample health check i Figure 19. This health check was ru agaist a lab server that had ot bee fully cofigured, so there were umerous issues reported. Still, this allows you to get a feel for the types of issues that the Best s Aalyzer checks for. Figure 19: The Microsoft Exchage Best s Aalyzer This is what the results of a health check look like. There are three mai thigs that you should keep i mid regardig the use of the Best s Aalyzer. First, wheever you ru the Best s Aalyzer, it gives you the chace to check for updates. You should allow the update check so that you ca make sure that the tool is providig you with Microsoft s most recet recommedatios. LearSmart Cloud Classroom: Video Traiig Mauals

92 Maual Exchage Server 2010 Cofiguratio (70-662) The secod thig that you eed to remember about the Best s Aalyzer is that because Microsoft chages their recommeded best practices from time to time, you eed to ru the Best s Aalyzer o a periodic basis. May orgaizatios make a poit of ruig the Best s Aalyzer o a mothly basis. The third thig that you eed to remember about the Best s Aalyzer is that it is versio specific. I other words, if you attempt to ru the Exchage 2007 versio of the Best s Aalyzer agaist a Exchage 2010 Server, you will receive a error message because Exchage 2007 does ot kow how to hadle Exchage You ca, however, ru the Exchage 2010 versio of the Best s Aalyzer agaist a Exchage 2007 server. LearSmart Cloud Classroom: Video Traiig Mauals

93 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 6: Implemetig High Availability ad Recovery Database Availability Groups I Exchage Server 2010, Microsoft has doe away with the cotiuous replicatio ad replaced it with a ew feature called Database Availability Groups. A database availability group is a collectio of mailbox servers that use failover clusterig ad cotiuous replicatio to provide fault tolerace agaist server, database, or etwork failures. A database availability group ca cotai up to 16 mailbox servers, which allows for up to 16 differet copies of each database. Of course, ot every server withi a database availability group has to have a copy of every database. You are free to mix ad match databases as your eeds dictate. For istace, if you have a database availability group cosistig of four mailbox servers, you might have oe database that is replicated to all four servers, while aother database oly exists o two of the four servers. Creatig Database Availability Groups Whe you iitially create a database availability group, it is othig more tha a Active Directory object. Whe you add the first mailbox server to the ewly created database availability group, a couple of thigs happe. First, Exchage updates the Active Directory so that the ame of the ewly added server becomes a attribute of the database availability group. The secod thig that happes is that Exchage automatically creates a failover cluster ad all ifrastructure compoets that go alog with it. A Database Availability Group ca be created usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To create a database availability group through the Exchage Maagemet Cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Mailbox. Next, click o the New Database Availability Group lik foud i the Actios pae. This will cause Exchage to lauch a wizard that will guide you through the creatio process, as show i Figure 20. LearSmart Cloud Classroom: Video Traiig Mauals

94 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 20: Creatig a New Database Availability Group You must provide a few key pieces of iformatio whe creatig a Database Availability Group. At this poit, the wizard will prompt you for several pieces of iformatio: Database Availability Group Name The Database Availability Group Name works similarly to a computer ame ad is used solely for commuicatios betwee database availability group members. Witess Server As with Cluster Cotiuous Replicatio i Exchage 2007, Exchage 2010 database availability groups deped o a file share witess i order for the uderlyig failover cluster to maitai quorum. Witess Directory This is the folder used to store file share witess related data. Before I go o, there are a couple of thigs that you eed to kow about the witess server: You do t absolutely have to desigate a witess server. If you leave the witess server optio blak, the Exchage will try to desigate a witess server automatically. Exchage looks for a Exchage 2010 hub trasport server that does ot have the mailbox server role istalled. You ca use a o Exchage 2010 server as a witess server. If you do, however, you must add the Exchage Trusted Subsystem uiversal group to the server s local Admiistrators group. Otherwise, Exchage will lack the ecessary permissios to use the server as a file share witess. LearSmart Cloud Classroom: Video Traiig Mauals

95 Maual Exchage Server 2010 Cofiguratio (70-662) Oce you have populated the wizard with the ecessary iformatio, click New followed by Fiish to complete the process of creatig the database availability group. If you choose to use the Exchage Maagemet Shell to create a database availability group, you will have to provide the same basic iformatio. The cmdlet used for creatig a database availability group is New-DatabaseAvailabilityGroup. The cmdlet s sytax is: New-DatabaseAvailabilityGroup Name <database availability group ame> -WitessServer <witess server ame> -Witess Directory <witess directory path> A example of this commad is as follows: New-DatabaseAvvailabilityGroup Name DAG WitessServer Hub1 WitessDirectory C:\DAG Cofigurig Database Availability Groups After creatig a database availability group, you ca begi addig mailbox servers to the group. As you do, it is importat to uderstad that database availability groups are depedet o failover clusterig. As such, there are several thigs that you eed to keep i mid before you begi addig mailbox servers to a database availability group: A mailbox server ca oly belog to oe database availability group. Database availability group members must all ru the same operatig system. The oly operatig systems that support database availability groups are Widows Server 2008 (SP2 or higher) ad Widows Server 2008 R2. You ca use either the Exchage Maagemet Cosole or the Exchage Maagemet Shell to add a mailbox server to a database availability group. To use the Exchage Maagemet Cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Mailbox. Next, choose the result pae s Database Availability Group tab. Right click o the database availability group to which you wat to add a mailbox server, the choose the Maage Database Availability Group Membership optio from the resultig shortcut meu. At this poit, Exchage will display a page that gives you the optio of addig a mailbox server to or removig a mailbox server from the availability group. If you wat to add a mailbox server, click o the Add butto ad the select the mailbox server that you wat to add to the group. If you wat to remove a mailbox server from the database availability group, select the server that you wat to remove ad click the Delete ico. Keep i mid that before you ca remove a server from a database availability group, you must remove all replicated database copies from the server. I most cases, usig the Exchage Maagemet Shell to add or remove mailbox servers from a database availability group is really simple. You must use either the Add-DatabaseAvailabilityGroupServer or the Remove-DatabaseAvailabilityGroupServer cmdlet, the supply the ame of the database availability group ad the ame of the mailbox server that you wat to add or remove. Here are a couple of examples of how this cmdlet works: Add-DatabaseAvailabilityGroupServer Idetity DAG MailboxServer Server1 Remove-DatabaseAvailabilityGroupServer Idetity DAG MailboxServer Server1 LearSmart Cloud Classroom: Video Traiig Mauals

96 Maual Exchage Server 2010 Cofiguratio (70-662) Occasioally, you may ru ito a situatio i which a mailbox server withi a database availability group eeds to be take offlie for a exteded period of time. I these types of situatios, Microsoft recommeds removig oly the server s cofiguratio. That way, the database availability group will be able to properly maitai quorum while the server is offlie. To remove a mailbox server s cofiguratio, you would use the same commad that was show above, but would apped the CofiguratioOly switch. Here is a example of how the commad works: Add-DatabaseAvailabilityGroupServer Idetity DAG MailboxServer Server1 -CofiguratioOly Database Availability Group Networks It is commo for large database availability groups to spa multiple Active Directory sites or multiple subets. I these types of situatios, you ca split a database availability group ito two or more etworks so that the mailbox servers withi the groups are accessed by cliets i a logical maer. You ca create a database availability group etwork by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. If you wat to create a database availability group etwork usig the Exchage Maagemet Cosole, avigate through the cosole tree to Orgaizatio Cofiguratio Mailbox. Upo doig so, select the Database Availability Group tab withi the results pae. Now, right click o the database availability group that you wat to segmet ad the choose the New Database Availability Group Network commad from the resultig shortcut meu. Whe you do, Exchage will lauch the New Database Availability Group Network Wizard. This oe page wizard requires you to eter a few differet pieces of iformatio: Network Name You must assig a ame of 128 characters or less to the etwork that you are creatig. Network Descriptio Although a descriptio is t required, providig a descriptio for documetatio purposes is a good idea. Database Availability Group Network Subets You must eter the group etwork subets i IP Address / Bitmap format. For example, a IPv4 address might be etered as /24. IPv6 addresses are also acceptable. If you eter a etwork subet that is already i use withi a differet database availability group etwork, the the subet will be removed from that etwork. Eable Replicatio This is a check box used to desigate whether or ot the specific subet should be reserved for replicatio traffic. If the check box is selected, the MAPI traffic will ot be allowed o the specified etwork. After eterig the required iformatio, click New followed by Fiish to create the etwork. You ca create a database availability group etwork through the Exchage Maagemet Shell by usig the New-DatabaseAvailabilityGroupNetwork cmdlet. The sytax is as follows: New-DatabaseAvailabilityGroupNetwork DatabaseAvailabilityGroup <database availability group ame> -Name <etwork ame> -Descriptio <optioal descriptio> subets <subets> -ReplicatioEabled:<$true or $false> Here is a example of the commad: New-DatabaseAvailabilityGroupNetwork DatabaseAvailabilityGroup DAG Name Network1 Descriptio Sample Database Availability Group Network Subets /24 ReplicatioEabled:$false LearSmart Cloud Classroom: Video Traiig Mauals

97 Maual Exchage Server 2010 Cofiguratio (70-662) Add ad Remove Database Copies Whe you create a database availability group, oe copy of each mailbox database is treated as the active copy. You ca create up to 15 passive copies of a mailbox database (o 15 differet mailbox servers) for a total of up to 16 database copies. Before you ca create a database copy, there are a few prerequisites that must be met: The origial copy of the mailbox database will be treated as the active database copy by default. The active database copy must be mouted. The server that curretly hosts the active database ad the server that will host the database copy must be i the same database availability group. The database availability group must be i a healthy state. The mailbox database must ot have circular loggig eabled. Icidetally, you ca oly create database copies for mailbox databases. Database availability groups do ot support public folder databases. You ca use either the Exchage Maagemet Cosole or the Exchage Maagemet Shell to add a mailbox database cosole. If you wat to use the Exchage Maagemet Cosole, you must begi by avigatig through the cosole tree to Orgaizatio Cofiguratio Mailbox. Next, select the Database maagemet tab from the results pae. Right click o the database for which you wat to create a copy, the choose the Add Mailbox Database Copy commad from the resultig shortcut meu. Whe you do, Exchage will lauch the Add Mailbox Database Copy Wizard. The wizard oly cotais two fields that you have to populate: Server Name You must specify the ame of the mailbox server o which the database copy should reside. Activatio Preferece Number This umber reflects the order of preferece whe activatig passive database copies. Databases with lower activatio preferece umbers take precedece whe a passive copy of a database must be activated. Whe you are doe, click Add followed by Fiish to create the database copy. If you prefer to use the Exchage Maagemet Shell to create a database copy, you ca do so by eterig the Add-MailboxDatabaseCopy cmdlet. The sytax is as follows: Add-MailboxDatabaseCopy Idetity <database ame> -Mailbox Server <mailbox server ame> -Activatio Preferece <activatio preferece umber> Here is a example of the commad: Add-MailboxDatabaseCopy Idetity DB1 MailboxServer Domai12 ActivatioPreferece 2 Activatig a Passive Database Copy Occasioally, you may eed to take the mailbox server that is hostig a active database copy dow for maiteace. Before doig so, you will eed to desigate oe of the passive database copies as the ew active database copy. That way, the mailbox database ca cotiue to fuctio i the usual maer while the server is dow. LearSmart Cloud Classroom: Video Traiig Mauals

98 Maual Exchage Server 2010 Cofiguratio (70-662) You ca activate a passive database copy by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. If you wat to use the Exchage Maagemet Cosole, the begi the process by avigatig through the cosole tree to Orgaizatio Cofiguratio Mailbox. Next, select the Database Maagemet Tab, located i the results pae. Right click o the mailbox database that you wat to work with, ad the choose the Activate a Database Copy commad from the resultig shortcut meu. Whe you do, Exchage will lauch the Activate a Database Copy wizard. At this poit, you must click the Browse butto, ad the select the mailbox server cotaiig the passive copy of the database that you wat to activate. Choose whether or ot you wat to automatically mout the database, ad the click the Move butto to activate the database. Whe the process completes, click Fiish to close the wizard. Activatig a passive database through the Exchage Maagemet Shell is almost as easy as usig the wizard. Before I show you how to do so, there are a couple of quick thigs that I wat to poit out. Each copy of a database has the same ame. Therefore, database copies are usually refereced i database ame \ mailbox server ame format. Whe activatig a database, however, the database ame ad the mailbox server ame are etered separately. The Move-Activ boxDatabase cmdlet uses a switch called MoutDialOverride. This switch allows you to override the automatic moutig settigs that have bee previously assiged to the database. You will ormally set this switch to a value of Noe. With that said, you ca move a database by usig the Move-Activ boxDatabase cmdlet. The sytax for this cmdlet is as follows: Move-Activ boxDatabase <mailbox database ame> -ActivateOServer <mailbox server ame> -MoutDialOverride:<override settigs> Here is a example of how this commad is used: Move-Activ boxDatabase DB ActivateOServer Domai13 MoutDialOverride:oe Occasioally, you may discover that the database that you are tryig to activate caot be activated for various reasos. For example, if the database cotet idex is ot up to date, or if the idex s state caot be verified, the the database will ot activate. To get aroud this problem, apped the SkipClietExperieceChecks switch to the Move-Activ boxDatabase cmdlet. Aother commo reaso why a database may ot mout is because there is a excessive lag. I other words, Exchage does ot cosider the database to be curret because there are more tha six trasactio logs that have ot yet bee replayed. I such a situatio, you could force the database to activate by appedig the SkipLagChecks switch to the Move-Activ boxDatabase cmdlet. Cofigurig Lag Database copies are kept sychroized through the use of cotiuous replicatio. I other words, whe a trasactio log is filled up o the mailbox server that hosts the active copy of a database, a log shippig mechaism trasfers a copy of the trasactio log to the mailbox servers cotaiig database copies. At that poit, the trasactio log is replayed agaist the database copy, brigig it up to date. Because of the way that log shippig works, the active database ad the database copies are ever completely sychroized. Latecy i the log shippig process esures that database copies are always at least oe trasactio log behid the active database copy. LearSmart Cloud Classroom: Video Traiig Mauals

99 Maual Exchage Server 2010 Cofiguratio (70-662) Sometimes it is desirable to build additioal latecy ito a database copy. Suppose, for example, that your orgaizatio was hit with a virus. If the active database becomes ifected, the all of the passive database copies will also become ifected i a fairly short period of time. To prevet situatios like this, Exchage 2010 allows you to itroduce a lag oto database copies. Doig so prevets trasactio logs from beig replayed o database copies util a certai legth of time has passed. Whe you create a database copy, there is o lag by default. You ca, however, specify a lag time whe you create the database copy. To do so, simply apped the ReplayLagTime switch to the Add- MailboxDatabaseCopy cmdlet, ad the specify the desired lag time. For example, if you wated to create a database copy with a three day lag time, the you could use a commad like this: Add-MailboxDatabaseCopy Idetity DB MailboxServer Domai13 ReplayLagTime 3.00:00:00 ActivatioPreferece 3 Now, suppose that you eed to activate a lagged copy of a database. The first thig that you must do is susped replicatio to the database. To do so, you ca use the followig commad: Susped-MailboxDatabaseCopy DB\Domai13 SuspedCommet Activatig lagged database copy Notice i the commad above that we had to specify the database ame as database ame \ mailbox server ame. The ext thig that you must do is to figure out which log files you wat to replay ad which oes you do t. You must exercise cautio because a sigle database trasactio ca sometimes spa multiple log files. Oce you have made your decisio, back up the server ad the delete the uwated log files ad the checkpoit file. Next, you must use ESEUTIL to perform a database recovery. The required commad is: ESEUTIL.exe /r exx /a I the commad above, XX represets the log file prefix. I real life, log files are amed E01, E02, E03, etc. Oce the commad is complete, the database will be i a clea shut dow state ad ca be used for recovery purposes. High Availability for No Mailbox Servers Although Microsoft places a heavy emphasis o high availability for mailbox servers, it is also importat to cosider how you ca make o mailbox servers highly available. After all, the failure of a cliet access server or a hub trasport server could be just as disruptive as a mailbox server failure, uless other servers are i place to cope with the failure. High Availability for Cliet Access Servers I Exchage 2010, Cliet Access Servers hadle all coectios to Exchage mailbox servers. As such, it goes without sayig that it is importat to have redudat Cliet Access Servers. The easiest way to accomplish this redudacy is to create a Cliet Access Server Array (CAS Array). A CAS array is a collectio of Cliet Access Servers across which MAPI coectios are distributed. LearSmart Cloud Classroom: Video Traiig Mauals

100 Maual Exchage Server 2010 Cofiguratio (70-662) The first step i creatig a CAS array is to set up your Cliet Access Servers i the usual maer. After doig so, you must load balace the servers. Exchage 2010 supports hardware load balacig as well as software load balacig through Widows Network Load Balacig feature. Next, you will have to desigate a IP address that will be used to address the array as a whole. This IP address is kow as the CAS Array s virtual IP address. You will also have to create a DNS etry that resolves the virtual IP address. Now you are ready to actually create the CAS array. To do so, you will eed to assig the array a friedly ame as well as a fully qualified domai ame that matches the DNS record that you created. The cmdlet used to create the CAS array is: New-ClietAccessArray Name <friedly ame> Fqd <fully qualified domai ame> Site <site ame> For example, the commad might look somethig like this: New-ClietAccessArray Name Domai1 CAS Array Fqd cas.domai1. com Site Mai Office If mailbox databases are already i place before the CAS array is created, the you will eed to make each idividual database aware of the ew CAS array. To do so, you would use the followig commad: Set-MailboxDatabase <database ame> -RcpClietAccessServer <cas array fqd> For example, the commad might look like this: Set-MailboxDatabase Domai1 RcpClietAccessServer cas.domai1.com High Availability for Hub Trasport Servers Microsoft has desiged Exchage 2010 Hub Trasport Servers to automatically support load balacig ad resiliece. All you have to do is to deploy additioal Hub Trasport Servers withi a Active Directory Site, ad Exchage will do the rest. There are four ways i which Hub Trasport Servers provide resiliecy: Hub Trasport Servers are desiged so that whe messages are passed from oe site to aother, the messages are load balaced across the Hub Trasport Servers i the destiatio site. Exchage 2010 mailbox servers automatically load balace outboud messages across ay available Hub Trasport Servers withi the Active Directory site. Uified Messagig servers automatically load balace traffic across all of the available Hub Trasport Servers withi a site. Edge Trasport Servers will automatically load balace iboud SMTP traffic across all of the Hub Trasport Servers residig withi the site i which the edge server has bee subscribed. LearSmart Cloud Classroom: Video Traiig Mauals

101 Maual Exchage Server 2010 Cofiguratio (70-662) High Availability for Edge Trasport Servers Exchage does ot offer ay high availability features for Edge Trasport Servers. Microsoft s recommedatio is that you deploy multiple Edge Trasport Servers i parallel. After doig so, you ca use the Network Load Balacig service to distribute the workload across the servers. Microsoft also recommeds cofigurig your MX record with the IP address of each Edge Trasport Server so as to achieve DNS roud robi based load balacig. Disaster Recovery for Exchage 2010 Whe a Exchage 2010 server fails, recoverig the server is relatively easy. This is because almost all of the cofiguratio iformatio that Exchage uses is stored i the Active Directory. Therefore, if you have to rebuild a failed Exchage Server, all you have to do is to istall the Exchage Server biaries ad the associate the server with the cofiguratio iformatio foud i the Active Directory. This basic techique will work for all Exchage Server roles, except for the Edge Trasport Server role. Havig said that, there are some additioal cosideratios for mailbox servers. Those cosideratios will be addressed later o. For right ow, I wat to show you the basic steps ivolved i recoverig a Exchage Server. Before you ca begi the recovery process, there are several prerequisites that must be met: The server o which you are performig the recovery must be ruig the same operatig system as was ruig o the failed server. Additioally, the ew server should be ruig the same operatig system service pack level as the failed server. The ew server must have the same ame as the failed server. If you are recoverig a mailbox server, the the same drive letters must exist o the ew server as existed o the failed server. To perform the actual recovery process, begi by resettig the failed server s computer accout i the Active Directory. It is critically importat that you reset the accout rather tha deletig ad recreatig it. Otherwise, all of the Exchage Server cofiguratio iformatio will be lost. Oce you have reset the computer accout, go ahead ad istall the operatig system ad the service packs oto the ew server. Be sure to assig the ew server exactly the same ame as what the failed server was usig. At this poit, you should joi the ew server to the domai that was used by the failed server. After doig so, you ca istall ay prerequisite operatig system compoets required by Exchage. Fially, isert your Exchage 2010 istallatio media, ope a Commad Prompt widow, ad eter the followig commad: Setup /m:recoverserver LearSmart Cloud Classroom: Video Traiig Mauals

102 Maual Exchage Server 2010 Cofiguratio (70-662) Disaster Recovery for Mailbox Servers You ca recover a failed mailbox server usig the techique that was discussed i the previous sectio. Keep i mid, however, that this techique will oly restore the server s cofiguratio. It will ot recover the databases. For that, you will have to restore a backup (uless the database files still exist o the server). I Exchage Server 2007, you were able to perform either a streamig backup or a Volume Shadow Copy Service (VSS) backup. A VSS backup is a poit i time, sap shot backup. Exchage 2010 does ot support streamig backups. VSS backups are the oly supported backup techology. Furthermore, there are some special cosideratios that eed to be take ito accout if you are backig up a database with multiple copies. For such databases you ca oly backup the active copy of the database usig the built-i VSS writer. There are, however, commercial backup applicatios (such as Microsoft s System Ceter Data Protectio Maager) that ca backup a passive mailbox server. If you do decide to backup a passive mailbox database, the you should kow that you will ot be able to restore it directly to the server that is hostig the passive database copy. The oly way to perform a VSS restoratio of such a backup is to restore the backup to a alterate locatio, susped replicatio to the passive database copy, ad the perform a file level copy of the recetly restored database ad its log files from its curret locatio to the ormal locatio. The Recovery Database Exchage 2007 supported sigle item recovery through the use of a recovery storage group. Because Exchage 2010 does ot use storage groups, the Recovery Storage Group feature has also bee removed. Istead, this feature has bee replaced with a ew feature called a recovery database. A recovery database is useful i situatios i which you eed to restore a idividual mailbox. I these types of situatios, you would ot wat to restore the etire mailbox database, because doig so would cause live data to be overwritte. Istead, you ca restore a backup to a recovery database, ad the extract the specific mailbox data that you eed without fear of iterferig with productio data. There are several thigs that you must remember about recovery databases: A recovery database ca oly be used to recover Exchage 2010 mailbox databases. The target mailbox to which data from the recovery database will be extracted must be i the same Active Directory forest as the server cotaiig the recovery database. You must create a recovery database prior to begiig the restore operatio. The volume cotaiig the recovery database must have adequate free space to accommodate the mailbox database that you are restorig ad its log files. After restorig a database, you must use ESEUTIL /R to put the database ito a clea shutdow state. LearSmart Cloud Classroom: Video Traiig Mauals

103 Maual Exchage Server 2010 Cofiguratio (70-662) You ca create a recovery database by usig the New-MailboxDatabase cmdlet. The cmdlet works just as it would if you were creatig ay other type of database, but you must specify the Recovery switch. For istace, if you wated to create a recovery database amed RecoveryDB o a mailbox server amed Server1, you could do so by usig the followig commad: New-MailboxDatabase Recovery Name RecoveryDB Server Server1 You ca see a example of how the process works i Figure 21. Figure 21: The New-MailboxDatabase cmdlet You must use the New-MailboxDatabase cmdlet to create a recovery database. As with ay other database, you ca use the EdbFilePath ad the LogFolderPath switches to specify the paths that will be used by the database ad its trasactio logs. After you have restored a backup to a recovery database, put the database ito a clea shutdow state ad mouted the database, you ca restore mailboxes or mailbox data by usig the Restor box cmdlet. There are quite a few variatios of this cmdlet. At its simplest, you ca specify the ame of the mailbox that you wat to restore ad the ame of the recovery database that you wat to use. For example, if you wated to restore the mailbox for a user amed JohDoe from a recovery database amed RecoveryDB, you could do so with this commad: Restor box Idetity JohDoe RecoveryDatabase RecoveryDB You ca use a similar commad to perform a bulk restoratio of all of the mailboxes foud i the recovery database. To do so, you must specify the ame of the productio database that should be cross refereced agaist the recovery database. For example, suppose that you wated to restore the mailboxes for every user i a database amed Domai1DB. You could do so by usig this commad: Get-Mailbox Database Domai1DB Restor box RecoveryDatabase RecoveryDB Sometimes you may be required to restore idividual mailbox items rather tha a etire mailbox. I these types of situatios, you ca still use the Restor box cmdlet. The differece is that you must add some filterig criteria as a way of cotrollig what actually gets restored. As a best practice, you should also create a folder withi the mailbox ad place the restored data ito the folder. To see how this works, suppose that you wated to restore all of the messages i JohDoe s mailbox that cotai the word Domai1, ad you wated to place those messages i a mailbox folder called Recovery. You could accomplish this by usig the followig commad: Restor box Idetity JohDoe RecoveryDatabase RecoveryDB CotetKeywords Domai1 TargetFolder Recovery LearSmart Cloud Classroom: Video Traiig Mauals

104 Maual Exchage Server 2010 Cofiguratio (70-662) Dial Toe Recovery Exchage Server 2010 databases ca grow to become quite large. Durig a disaster recovery situatio, you may fid that it takes may hours to fully restore all of the mailbox databases. I these types of situatios, you may fid it useful to take advatage of a Exchage 2010 feature called Dial Toe Portability. Dial Toe Portability gives you the optio of creatig temporary mailboxes for the users whose mailboxes you are restorig. That way, the users are able to cotiue to sed ad receive mail while you are workig o restorig the user s data. Whe you use this approach, the database cotaiig the empty mailboxes is called the dial toe database, ad the recovery process is kow as a dial toe recovery. Whe you perform a dial toe recovery, the Autodiscover service automatically redirects Outlook cliets to the dial toe database. Dial toe recovery builds o the recovery database techiques covered i the previous sectio. Microsoft s preferred method for performig a dial toe restore ivolves creatig the dial toe database directly o the server to which you are restorig the failed database. Havig the dial toe database located directly o this server makes the recovery process more efficiet oce the database restoratio completes. Sometimes, a server may fail catastrophically ad eed to be rebuilt. I these types of situatios, it is possible to create the dial toe database o a alterate server. After doig so, you ca rebuild the failed server ad the use database portability to move the dial toe database to the failed server oce it is fuctioal. A third optio is to create a dial toe database o a alterate server, ad the restore the backup to the same server that is housig the dial toe database. This method is used whe the origial server experieces a hardware failure ad caot be repaired. The first step i performig a dial toe recovery is to create a dial toe database o your server of choice. Suppose, for istace, that you wated to call your dial toe database DTDB. To do so, you would use the followig commad to create the database: New-MailboxDatabase Name DTDB EDBFILE D:\DialToe\DTDB.EDB Oce you have created the dial toe database, you must rehome the user mailboxes. This is the process that creates empty mailboxes withi the dial toe database. The commad used i this process requires you to specify the ame of the database that was previously beig used, as well as the ame of the dial toe database. For istace, if the user mailboxes were previously stored i a database amed Domai1, ad the dial toe database is amed DTDB, the you would use the followig commad: Get-Mailbox Database Domai1 Set-Mailbox Database DTDB Oce you have rehomed the user mailboxes, you must mout the dial toe database. You ca do so by usig this commad: Mout-Database Idetity DTDB At this poit, you must create a recovery database ad restore your backup to it. After doig so, you should copy ay existig log files from the failed database to the database folder that is used by the recovery database. The ext step i the process is to mout ad the immediately dismout the recovery database. You ca do so by eterig the followig commads: Mout-Database Idetity RecoveryDB Dismout-Database Idetity RecoveryDB LearSmart Cloud Classroom: Video Traiig Mauals

105 Maual Exchage Server 2010 Cofiguratio (70-662) Now, move the recovery database ad its log files to a safe locatio. Whe you are doe, dismout the dial toe database. You ca do so by eterig this commad: Dismout-Database DTDB Now, move the dial toe database ad its log files ito the recovery database folder. You must also move the database ad log files that you stored i a safe locatio ito the dial toe database folder. You ca ow mout the dial toe database by usig the followig commad: Mout-Database Idetity DTDB At this poit, your users should have access to all of the data that was restored, ad they should be able to sed ad receive messages. The last step i the recovery process is to move the messages from the recovery database (which was previously the dial toe database) ito the productio database. You ca accomplish this by eterig these commads: Mout-Database Idetity RecoveryDB Get-Mailbox Database DTDB Restor box RecoveryDatabase RecoveryDB Whe you are doe, you ca clea up your work by dismoutig ad deletig the recovery database. This ca be accomplished through the use of the followig commads: Dismout-Database Idetity RecoveryDB Remov boxDatabase Idetity RecoveryDB Mergig PST Data Just as you ca merge data from a recovery database ito a user s live mailbox, you ca also merge data from a PST file ito a user s mailbox. Doig so ivolves the use of the Import-Mailbox cmdlet. At its simplest, the Import-Mailbox cmdlet requires you to specify the ame of the Exchage mailbox ad the ame ad path of the PST file. For example, if you wated to merge PST data for a user amed JohDoe, you could use a commad similar to this oe: Import-Mailbox Idetity PSTFolderPath C:\files\JohDoe.pst The Import-Mailbox cmdlet also allows you to perform bulk imports of PST data. The catch is that each of the PST files that you are importig must have a ame matchig the user s alias. For example, if you wated to import PST data for a user amed JohDoe, the the PST file would have to be amed JohDoe.pst. After you have verified that all of the PST files that you wat to import are amed appropriately, you must place all of the PST files ito a commo folder. After doig so, you ca perform a bulk import by usig the followig commad: Dir C:\PSTs Import-Mailbox You also have the optio of doig some filterig whe you import PST data. For example, suppose that you oly wated to import PST data for the users i a orgaizatioal uit amed Fiace, ad you oly wated to import messages that were received after August 1, To do so, you could use this commad: Get-Mailbox OrgaizatioalUit Fiace Import-Mailbox StartDate 08/01/2010 PSTFolderPath C:\PSTs LearSmart Cloud Classroom: Video Traiig Mauals

106 Maual Exchage Server 2010 Cofiguratio (70-662) Deleted Item Retetio Whe a user deletes a message, the user has a couple of optios for recoverig the message. The first optio is to retrieve the message from the Deleted Items folder. However, if the message has already bee purged from the Deleted Items folder, the the ext optio is to use the Deleted Item Retetio feature. Whe a item is purged from a user s Deleted Items folder, it is actually moved ito a hidde area of the user s mailbox. The mailbox cotais a hidde folder called No-IPM. This folder cotais a hidde sub folder called Recoverable Items. I tur, the Recoverable Items folder cotais three hidde folders amed Deletios, Versios, ad Purges. By default, Exchage 2010 retais deleted items i the Recoverable Items folder for 14 days. This threshold is adjustable o either a per mailbox or a per database level. To set the retetio threshold o a mailbox database, you ca use the followig commad: Set-MailboxDatabase <database ame> -DeletedItemRetetio <umber of days> You ca see a example of how this commad works i Figure 23. Figure 23: The Set-MailboxDatabase cmdlet The Set-MailboxDatabase cmdlet is used to specify a deleted item retetio period for a mailbox database. To set the retetio period for a idividual mailbox, you would use the Set-Mailbox cmdlet as show below: Set-Mailbox <mailbox ame> -RetaiDeletedItemsFor <umber of days> Regardless of how the retetio settigs are cofigured, caledar items are retaied for 120 days. To recover a deleted item, someoe who has bee assiged the Discovery Maagemet Role opes the Exchage Cotrol Pael ad verifies that the item that eeds to be recovered still exists. After doig so, they must use the Export-Mailbox cmdlet to export the item from the discovery mailbox to the ed user s mailbox. Deleted Mailbox Retetio Whe you delete a mailbox i Exchage Server 2010, the mailbox is ot permaetly deleted. Istead, Exchage retais the mailbox util the specified retetio period (30 days by default) expires. At that poit, the mailbox is deleted. Mailbox retetio periods are cofigured o a per mailbox database basis. You ca adjust the mailbox retetio period for a mailbox database by usig the Set-MailboxDatabase cmdlet. For example, suppose that you wated to set the mailbox retetio period to 60 days o a mailbox database amed Domai1. LearSmart Cloud Classroom: Video Traiig Mauals

107 Maual Exchage Server 2010 Cofiguratio (70-662) To do so, you would use this commad: Set-MailboxDatabase Idetity Domai1 MailboxRetetio 60 You ca see a example of how this commad works i Figure 24. Figure 24: Usig Set-MailboxDatabase to Specify a Retetio Period The Set-MailboxDatabase cmdlet is used to specify the retetio period for deleted mailboxes. The reaso why Exchage retais deleted mailboxes is because deleted mailbox retetio makes it possible to recover a deleted mailbox without havig to restore a backup. To recover a deleted mailbox that is still withi its retetio period, you must treat the deleted mailbox as a discoected mailbox. Discoected Mailboxes As explaied i the previous sectio, whe you delete a mailbox, the mailbox is t completely deleted util the mailbox retetio period expires. Istead, the deleted mailbox becomes discoected. A discoected mailbox is Exchage speak for a mailbox that has become disassociated with a user accout. A discoected mailbox ca be recovered by coectig it to a user accout. Otherwise, the discoected mailbox will be purged at the ed of the retetio period. You ca coect a discoected mailbox by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To coect a discoected mailbox through the Exchage Maagemet Cosole, avigate through the cosole tree to Recipiet Cofiguratio Discoected Mailbox. Next, select the mailbox that you wat to coect, ad the click o the Coect lik, located i the Actios pae. This will cause the cosole to lauch a wizard that guides you through the coectio process. The wizard s iitial scree asks you to select a mailbox type for the mailbox that you are coectig. The optios available to you iclude: User Mailbox A regular mailbox owed by a user. Room Mailbox or Equipmet Mailbox A mailbox used for schedulig resources. Liked Mailbox A mailbox that is used by a user from a exteral Active Directory forest. As you make your selectio, keep i mid that you ca oly lik a room mailbox or a equipmet mailbox to a user accout that has bee disabled. LearSmart Cloud Classroom: Video Traiig Mauals

108 Maual Exchage Server 2010 Cofiguratio (70-662) After you have made your selectio, click Next ad you will be take to the wizard s Mailbox Settigs page. This page requires you to specify the user accout that should be liked to the mailbox. Your optios iclude: Matchig User Choosig this optio will cause Exchage to automatically look for a user accout with a ame that matches that of the mailbox. Existig User Use this optio to maually specify a user other tha the matchig user. Additioally, there are a few other optios that you ca set: Alias You ca use this text box to eter the mailbox alias. Maaged Folder Mailbox Policy You have the optio of selectig this check box ad choosig a maaged folder mailbox policy for the mailbox. Exchage ActiveSyc Mailbox Policy You have the optio of selectig this checkbox ad choosig a ActiveSyc Mailbox Policy for the mailbox to use. If you have chose to coect to a liked mailbox, the the wizard will ow display the Master Accout page. This page requires you to provide several pieces of iformatio: Trusted Forest or Domai The ame of the trusted forest or domai cotaiig the master accout. Use the Followig User Accout to Access Liked Domai Cotroller You must provide the credetials for a accout that has access to the liked domai cotroller. Liked Domai Cotroller You must choose a domai cotroller cotaiig the accout that you wat to use as a master accout. Liked Master Accout This is the accout that you wat to lik to the mailbox. You should ow be take to the wizard s Coect Mailbox page. This page gives you a chace to review the settigs that you have etered. Assumig that everythig looks good, click the Coect butto. Oce the mailbox has bee coected, click Fiish to complete the process. Usig the Exchage Maagemet Shell to coect a user to a discoected mailbox requires you to provide the same iformatio that was required by the Exchage Maagemet Cosole. The process ivolves usig the Coect-Mailbox cmdlet, but the commad s exact sytax varies depedig o the type of accout that you are coectig. At its simplest, this cmdlet requires you to provide the idetity of the discoected mailbox, the ame of the database cotaiig the mailbox, ad the ame of the user accout that the mailbox should be coected to. For example, suppose that you wated to recoect a user amed JohDoe to a mailbox amed JohDoe that is located withi a mailbox database amed Domai1. To do so, you could use the followig commad: Coect-Mailbox Idetity JohDoe Database Domai1 User JohDoe The process works similarly if you are coectig a equipmet mailbox or a room mailbox. The oly differece is that you must tell Exchage that the mailbox is a equipmet or a room mailbox. Suppose, for istace, that you wated to coect a user amed Projector1 with a equipmet mailbox located i the Domai1 database amed Projector1. To do so, you could use this commad: Coect-Mailbox Idetity Projector1 Database Domai1 Equipmet User Projector1 LearSmart Cloud Classroom: Video Traiig Mauals

109 Maual Exchage Server 2010 Cofiguratio (70-662) The process works exactly the same for a room mailbox, except that you would use the Room switch istead of the Equipmet switch. For example, a commad used for likig a room mailbox might look somethig like this: Coect-Mailbox Idetity Room1 Database Domai1 Room User Room1 Fially, you ca use the Coect-Mailbox cmdlet to coect a liked mailbox. The process works similarly to what you have already see, except that you have to specify the ame of a liked domai cotroller ad a liked master accout. Here is a example of a commad that might be used to coect a liked accout: Coect-Mailbox Idetity JohDoe Database Domai1 LikedDomaiCotroller DC1 LikedMasterAccout Domai2traders.com Rebuildig a Edge Trasport Server The requiremets for recoverig a Edge Trasport Server after a failure are uique, because ulike other Exchage Server roles, the Edge Trasport Server does ot store its cofiguratio i the Active Directory database. Istead, the Edge Trasport Server stores its cofiguratio i the Active Directory Light Weight Directory Service (AD LDS), which resides locally o the server. The most effective way of backig up a Edge Trasport Server is to perform a full, system state backup. May orgaizatios prefer to simply export the edge cofiguratio. The advatage of doig so is that it is much faster to export the edge cofiguratio iformatio tha it is to perform a full system state backup. The disadvatage is that a full system state backup allows the etire server to be recovered i a sigle step, while a edge cofiguratio file is somethig that must be imported after a server has bee maually rebuilt. Microsoft provides a script for exportig the edge cofiguratio. You ca fid the script i the followig folder: C:\Program Files\Microsoft\Exchage Server\V14\Scripts To export the edge cofiguratio iformatio, ope the Exchage Maagemet Shell, avigate to the folder listed above, ad ru the followig commad:.\exportedgecofig.ps1 CloeCofigData C:\EdgeCofig.xml The commad show above starts with./ which is how you tell PowerShell that you wat to ru the script. After the./ we are providig the ame of the script, a switch idicatig that we wat to cloe the cofiguratio data, ad a path ad file ame. You ca use ay path ad file ame that you like. I this case, we are creatig a file amed EdgeCofig.xml ad placig it i the C:\ folder. If you have to rebuild a edge trasport server (without the aid of a full system state backup), you will have to istall Widows ad the istall the Edge Trasport Server role. From there, you would ope the Exchage Maagemet shell, avigate to the server s scripts folder, ad ru the followig commad:.\importedgecofig.ps1 CloeCofigData C:\EdgeCofig.xml As you ca see, this commad is almost idetical to the previous commad except for the fact that we are importig the edge cofiguratio rather tha exportig it. Before this commad will work, the edge cofiguratio file must be copied to the server i the path that you specify withi the commad. LearSmart Cloud Classroom: Video Traiig Mauals

110 Maual Exchage Server 2010 Cofiguratio (70-662) Domai 7: Cofigurig Message Compliace ad Security Domai 7 focuses o security ad compliace, with a heavy emphasis o records maagemet. The basic idea behid records maagemet is that i ay orgaizatio, there are may differet types of messages that are set ad received. Some of these messages, such as those dealig with busiess strategy or fiacial trasactios, may eed to be retaied for a specific legth of time to esure compliace with various regulatios or simply to comply with the orgaizatio s ow iteral policies. Other messages, such as persoal messages or ewsletters, may ot require ay log term retetio at all. As such, establishig a blaket policy that requires all mail to be retaied icreases the demads placed o the storage subsystem beyod what is really ecessary. Message Records Maagemet Exchage Server 2010 cotais a set of features that are collectively kow as Message Records Maagemet, or MRM. Message Records Maagemet is desiged to help orgaizatios to differetiate betwee various types of messages, ad the retai the various message types for specific legths of time accordig to compay policy. Maaged Folders Oe of the most importat cocepts for you to uderstad regardig the use of Message Records Maagemet is that of maaged folders. That is because retetio policies ca be applied o either a per mailbox or o a per folder basis. A maaged folder is really othig more tha just a Active Directory represetatio of the folders that make up a user s mailbox. Exchage defies two differet types of maaged folders: Maaged Default Folders Maaged Default Folders are maaged folders that are built ito Exchage. This icludes thigs like the Ibox, Deleted Items, ad Set Items folders. Maaged Custom Folders Maaged Custom Folders are folders that you create for the ed users. Maaged Custom Folders are located beeath a folder called Maaged Folders withi the folder hierarchy. Each maaged folder has maaged cotet settigs associated with it. Maaged cotet settigs are a group of retetio settigs. However, a maaged folder ca have multiple maaged cotet settigs associated with it, so that Exchage ca perform differet actios o differet types of cotet. These differet types of cotet (such as messages, caledar items, ad tasks) are kow as message classes. Maaged cotet settigs ca apply to a specific message class (such as applyig oly to caledar items), or it ca apply to all message classes. The retetio settigs for a maaged folder iclude: The message class (or all message classes) The retetio age (how log the specified message class should be retaied) The retetio actio (what should happe to items oce they reach their retetio age) LearSmart Cloud Classroom: Video Traiig Mauals

111 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage 2010 provides five differet retetio actios that you ca specify: Move to Deleted Items Folder Maaged cotet will be moved to the Deleted Items folder whe it expires. Move to Maaged Custom Folder You ca use this optio to move expired cotet ito a desigated maaged custom folder. Delete ad Allow Recovery This optio moves expired cotet ito the Recoverable Items folder, where the item ca be recovered, if ecessary, util the retetio period specified at either the database or the mailbox expires. Keep i mid that the deleted item retetio time is a disaster recovery feature, ad is differet from the retetio actio that is associated with maaged folders. Permaetly Delete Expired cotet is deleted i a maer that prevets it from beig recovered without restorig a backup. Mark as Past Retetio Limit Whe this actio is specified, expired cotet is ot deleted, but rather is displayed usig strike through text. Strike through text is oly supported by Outlook 2007 ad above. Although policies such as the oes that I have just described are relatively simple, there could potetially be a lot of work ivolved if you had to create a separate policy for each maaged folder. As such, Maaged Folder Mailbox Policies are desiged i such a way that they ca be applied to multiple folders. A maaged folder mailbox policy ca cotai a mixture of default folders ad custom folders, ad a folder ca be associated with a differet policy at ay time. The Maaged Folder Assistat Aother cocept that you eed to be familiar with is that of the Maaged Folder Assistat. Whe a message expires, the specified retetio actio is ot performed immediately. For example, suppose that a maaged folder has a retetio period of oe day. If a message arrives i the folder at 10:43 a.m., it does ot mea that the retetio actio will be performed at 10:43 a.m. the ext day. Istead, the expired message will ot be processed util later o whe the Maaged Folder Assistat rus. The Maaged Folder Assistat is a mechaism that rus o your mailbox servers from 1 to 9 a.m. each ight. It is resposible for stampig mailbox items with retetio ages as specified by the mailbox policy. The Maaged Folder Assistat is also the mechaism that processes the retetio actio whe items expire. The Maaged Folder Assistat ca be very resource itesive, especially whe it is ru for the first time or whe major policy chages are made. As such, it is importat to schedule the Maaged Folder Assistat to ru at a time whe ay affected mailbox servers are ot uder a heavy load. You ca chage the Maage Folder Assistat s schedule by usig either the Exchage Maagemet Cosole or the Exchage Maagemet Shell. To use the Exchage Maagemet Cosole to schedule the Maaged Folder Assistat, avigate through the cosole tree to Server Cofiguratio Mailbox. Next, select the server schedule you wat to maage from the result pae. Right click o your selected server, ad choose the Properties commad from the resultig shortcut meu. At this poit, Exchage will display the server s properties sheet. Go to the Message Records Maagemet tab. Now, go to the Schedule Maaged Folder Assistat sectio, ad select the Use Custom Schedule optio, ad click the Customize butto. You are ow free to provide Exchage with a custom schedule. Click OK whe you are doe. LearSmart Cloud Classroom: Video Traiig Mauals

112 Maual Exchage Server 2010 Cofiguratio (70-662) If you prefer to use the Exchage Maagemet Shell, you ca do so by usig the Set-MailboxServer cmdlet. The commad for doig so is: Set-MailboxServer Idetity <server ame> -MaagedFolderAssistatSchedule <schedule> For example, if you wated to set the Maaged Folder Assistat o a server amed Domai1 to ru from 10 to 11 p.m., you would use the followig commad: Set-MailboxServer Idetity Domai1 MaagedFolderAssistatSchedule Su.22:00-Su.23:00 I some situatios, you may fid it useful to maually start the Maaged Folder Assistat. For example, if you have just made some policy chages ad wat to process the chages right away, or if you are tryig to troubleshoot a problem, the you probably will ot wat to have to wait for the Maaged Folder Assistat s scheduled ru time. I these types of situatios, you ca maually start the Maaged Folder Assistat by eterig the followig commad: Start-MaagedFolderAssistat Whe you lauch the Maaged Folder Assistat maually, it will cotiue to ru util all objects have bee processed. If you eed to termiate the Maaged Folder Assistat before it has completed, the you ca do so by eterig this commad: Stop-MaagedFolderAssistat Retetio Policies ad Retetio Tags Now that you have bee itroduced to the cocept of maaged folders ad the Maaged Folder Assistat, it s time to discuss retetio policies i greater detail. The mai thig that you eed to uderstad about retetio policies is that a retetio policy is othig more tha a collectio of idividual retetio tags. The retetio tags are the mechaisms that Exchage uses to apply the idividual policy elemets that were discussed earlier. As such, it is critical that you uderstad what retetio tags are ad how they work. Retetio tags are used to stamp idividual folders ad messages with the correspodig retetio requiremets. There are three types of retetio tags. Default Policy Tag A retetio policy ca have oe default policy tag. Exchage applies the Default Policy Tag to ay item that does ot already cotai a retetio tag. Although the Default Policy Tag is usually iherited, it ca also be explicitly assiged. Retetio Policy Tags Retetio Policy Tags are a folder level tag that is used by default folders. Persoal Tags Persoal tags ca be used to apply retetio cotrols to custom folders or to idividual mailbox items. LearSmart Cloud Classroom: Video Traiig Mauals

113 Maual Exchage Server 2010 Cofiguratio (70-662) Exchage Server 2010 allows you to create ay umber of retetio tags, but you are limited i the ways i which you ca icorporate those tags ito a retetio policy. A retetio policy is limited to usig oe Default Policy Tag. Likewise, a retetio policy ca oly have oe Retetio Policy Tag per default folder. For example, if you wated to apply retetio settigs to three differet default folders, the the retetio policy could have three Retetio Policy Tags oe for each folder. Fially, a retetio policy ca cotai a ulimited umber of persoal tags. It is also worth otig that retetio policies are applied to mailboxes. As such, you ca create as may differet retetio policies as you eed, but each mailbox is limited to usig a sigle retetio policy. Creatig Retetio Tags Although it is fairly easy to create retetio tags, you do have to create them through the Exchage Maagemet Shell. The cmdlet that you will use to do so is New-RetetioPolicyTag. There are several parameters that you must supply whe you use this cmdlet: The ame of the tag Whe you create a ew retetio tag, you must assig it a ame. There is ot a parameter used for assigig the ame. You simply specify the ame withi quotatio marks immediately after the New-RetetioPolicyTag cmdlet. Type You must tell Exchage what type of retetio policy tag you are creatig. If you are creatig a default policy tag, the the type should be set to All. The Type for a Retetio Policy Tag is set to the ame of the default folder to which the tag will apply. If you are creatig a Persoal Tag, the the Type should be set to Persoal. Commet You should provide a commet to documet the retetio tag s purpose. RetetioEabled The RetetioEabled parameter is used to express whether or ot the retetio tag should be eabled. AgeLimitForRetetio The AgeLimitForRetetio parameter allows you to specify the age limit for items to which the tag applies. RetetioActio The RetetioActio parameter allows you to cotrol what should happe to items as they expire. Some of the optios available to you iclude MoveToDeletedItems, MoveToArchive, ad PermaetlyDelete. Suppose, for istace, that you wated to create a Retetio Policy Tag for the deleted items folder that would cause items to be permaetly deleted after 90 days. You could create such a tag by eterig a commad similar to this oe: New-RetetioPolicyTag Tag-FIN-DeletedItems Type DeletedItems Commet Items are removed after 90 days. RetetioEabled $True AgeLimitForRetetio 90 RetetioActio PermaetlyDelete LearSmart Cloud Classroom: Video Traiig Mauals

114 Maual Exchage Server 2010 Cofiguratio (70-662) You ca see what this commad looks like i Figure 25. Figure 25: Creatig a New Retetio Policy Tag This is what it looks like whe you create a ew retetio policy tag. Creatig a Retetio Policy After you have created oe or more retetio tags, you ca begi creatig ay ecessary retetio policies. As was the case with the retetio tags, you will have to assig a ame to each retetio policy that you create. I additio to the policy ame, you ca specify the ames of ay tags that you wat to associate with the policy. The ame of each retetio tag should be eclosed withi quotatio marks, ad if you assig multiple retetio tags, each tag should be separated by a comma. I the previous sectio, we created a retetio policy tag amed Tag-FIN-DeletedItems. Suppose we wated to create a retetio policy amed Domai1RetetioPolicy ad assig our previously created retetio tag to it. We could do so by usig this commad: New-RetetioPolicy MyDomai1RetetioPolicy RetetioPolicyTagLiks Tag-FIN-DeletedItems Figure 26 shows what it looks like whe you execute this commad. Figure 26: Showig a New Retetio Policy This is what it looks like whe you create a retetio policy. LearSmart Cloud Classroom: Video Traiig Mauals

115 Maual Exchage Server 2010 Cofiguratio (70-662) Modifyig a Retetio Policy Occasioally, you may fid that you eed to add some additioal retetio tags to a existig retetio policy. You ca accomplish this by usig the Set-RetetioPolicy cmdlet, ad providig the ame of the retetio policy ad the ames of the tags that you wat to add to it. For example, suppose that we wated to add a persoal retetio tag amed BusiessCritical to the Domai1RetetioPolicy that we created i the previous sectio. To do so, we could use this commad: Set-RetetioPolicy MyDomai1RetetioPolicy RetetioPolicyTagLiks Tag-FIN-DeletedItems, BusiessCritical You will otice i the commad above that we icluded the ame of the tag that was already i use i additio to the ame of the ew tag. The reaso for doig so is that this commad overwrites the previously existig retetio policy. Had we omitted the previously used tag, the tag would o loger be icluded i the retetio policy. This is how you ca remove a tag from a retetio policy. Occasioally, a retetio policy may be log ad complex, ad it may ot be practical to retype the ame of each tag that is associated with the policy. I such cases, Microsoft provides a set of commads that you ca use to add a ew tag to a retetio policy without havig to retype everythig. The followig set of commads retrieves a list of the retetio tags associated with the Domai1RetetioPolicy that we just created. Those tags are assiged to a variable amed $TagList. The secod lie retrieves the settigs for a brad ew retetio tag amed Domai2Project, ad assigs those settigs to a variable amed $NewTag. The $NewTag variable is the added to the $TagList variable so that it cotais both the ew ad the previously existig retetio tags. We wrap thigs up by usig the $TagList variable withi the Set-RetetioPolicy commad. The actual commads are show here: $TagList = (Get-RetetioPolicy MyDomai1RetetioPolicy). RetetioPolicyTagLiks $NewTag = Get-RetetioPolicyTag Domai2Project $TagList += $NewTag Set-RetetioPolicy MyDomai1RetetioPolicy -RetetioPolicyTagLiks $TagList Assigig a Retetio Policy to a Mailbox A retetio policy does t do aythig util you assig it to oe or more mailboxes. You ca assig a retetio policy to a mailbox by usig the Set-Mailbox cmdlet. For example, if you wated to assig the Domai1RetetioPolicy retetio policy that we created earlier to a mailbox belogig to a user with the accout ame JohDoe, you could do so by usig the followig commad: Set-Mailbox JohDoe RetetioPolicy MyDomai1RetetioPolicy LearSmart Cloud Classroom: Video Traiig Mauals

116 Maual Exchage Server 2010 Cofiguratio (70-662) Figure 27 shows a example of what happes whe you apply a retetio policy to a user s mailbox. Figure 27: Applyig a Retetio Policy to a User s Mailbox You ca add a retetio policy to a specific mailbox. Of course i the real world, you would probably apply a retetio policy o a per distributio group basis rather tha applyig it to idividual mailboxes. You ca apply a retetio policy to a distributio group by usig the Get-DistributioGroupMembers cmdlet to retrieve a list of the members of a distributio group. You would the chael pipe the output ito the Set-Mailbox cmdlet as show above. For example, if you wated to assig the Domai1RetetioPolicy retetio policy to members of the Marketig distributio group, you could do so by usig the followig commad: Get-DistributioGroupMember Idetity Marketig Set-Mailbox RetetioPolicy MyDomai1RetetioPolicy Oe thig that is critical for you to uderstad is that the commad show above oly applies a retetio policy to a distributio group s curret members. If you remove a mailbox from a distributio group, ay retetio policies that were previously assiged to that mailbox through the distributio group will remai i effect. Likewise, if you add a mailbox to the distributio group, that mailbox will ot automatically iherit the group s retetio policy. To get aroud this problem, you must ru the commad show above ay time that the group s membership chages. As a alterative, you cofigure your server to automatically ru this commad o a periodic basis accordig to a schedule. Replacig a Retetio Policy Sometimes you may have to replace a retetio policy with a ew retetio policy. For example, you may have to do this if your retetio requiremets for some users were to chage. Although there is o straightforward way of doig this, you ca use a series of Exchage Maagemet Shell commads to get a list of all of the mailboxes to which a policy has bee assiged, ad the replace the old policy with the ew policy. For the sake of demostratio, suppose that some mailboxes i your orgaizatio had bee assiged a retetio policy amed Domai1RetetioPolicy, ad you wated to chage those mailboxes to use a retetio policy amed NewDomai1RetetioPolicy istead. You could do so by eterig these commads: $OldPolicy={Get-RetetioPolicy Domai1RetetioPolicy }.distiguishedname Get-Mailbox -Filter {RetetioPolicy -eq $OldPolicy} -Resultsize Ulimited Set-Mailbox -RetetioPolicy NewDomai1RetetioPolicy LearSmart Cloud Classroom: Video Traiig Mauals

117 Maual Exchage Server 2010 Cofiguratio (70-662) Retetio Hold Oe commo problem with retetio policies is that if a user takes a leave of absece, the messages received while the user is goe may expire before the user ever gets the chace to read them. Thakfully, Exchage admiistrators have the ability to place a retetio hold o a mailbox as a way to keep this from happeig. A retetio hold keeps mailbox items from expirig util the hold is released. You ca use either the Exchage Maagemet Cosole or the Exchage Maagemet Shell to place a retetio hold o a mailbox. To use the Exchage Maagemet Cosole, avigate through the cosole tree to Recipiet Cofiguratio Mailbox. I the result pae, right click o the mailbox that you wat to place o hold, ad the select the Properties commad from the resultig shortcut meu. This will cause Exchage to display the mailbox s properties sheet. Go to the properties sheet s Mailbox Settigs tab, ad the click o Message Records Maagemet, followed by Properties. At this poit, you will see a dialog box that you ca use to eable the retetio hold. Begi by selectig the Eable Retetio Hold For Items I This Mailbox check box, ad the specify the start ad ed date for the retetio hold. Keep i mid that whe the user does come back to work, it will probably take them a while to sort through all of their mail, so you may eed to exted the retetio hold beyod the user s retur date so that the user will have time to work through the backlog. Of course i some cases you may ot kow whe the user is comig back. I those situatios, it may be better to eable the retetio hold without specifyig ay dates. To do so, eter the followig commad ito the Exchage Maagemet Shell: Set-Mailbox <user ame> RetetioHoldEabled $True For example, to eable the retetio hold for a user amed Joh Doe, you could use this commad: Set-Mailbox Joh Doe RetetioHoldEabled $True To release the retetio hold, you would chage the $True flag to $False, like this: Set-Mailbox Joh Doe RetetioHoldEabled $False Jouralig May orgaizatios are required by law to archive some or all of the messages that pass through their mail servers. Jouralig is a feature that ca make the archival process easier. Archivig is techically defied as movig messages from a mail server ito a safe place. Jouralig does ot archive messages i this sese, but rather makes a copy of each message ad places it ito a desigated mailbox kow as the jouralig mailbox. Exchage Server 2010 supports two differet types of jouralig: Stadard Jouralig Stadard Jouralig is cofigured separately for each mailbox database. It works by jouralig each message that is set to or from mailboxes withi the mailbox database. Premium Jouralig Premium jouralig allows you to have more cotrol over the jouralig process by creatig joural rules that cotrol which messages (or which mailboxes) are jouraled. LearSmart Cloud Classroom: Video Traiig Mauals

118 Maual Exchage Server 2010 Cofiguratio (70-662) The reaso why Exchage is able to joural messages is because the joural is actually a trasport aget. I a Exchage 2010 orgaizatio, each message passes through a hub trasport server, eve if the message is destied for a mailbox residig withi the same database as the mailbox that set the message. The joural aget is able to itercept messages as they pass through the trasport pipelie. The joural rules themselves are stored i the Active Directory. As such, the rules are automatically replicated to each hub trasport server withi the orgaizatio. Oe of the first thigs that you eed to uderstad about jouralig is the joural rule scope. Ay time that you create a joural rule, you must assig a scope to that rule. Exchage 2010 supports three differet scopes: Iteral The rule applies oly to messages set betwee your users. Exteral The rule applies to messages set betwee your users ad exteral recipiets. Global Joural rules with a global scope process all messages passig through a Hub Trasport Server, eve if those messages have already bee processed by joural rules with a iteral or exteral scope. Aother cocept that you eed to be familiar with is that of joural recipiets. Simply put, a joural recipiet is a user whose messages are beig jouraled. A joural recipiet ca be a user or a distributio group. Joural Reports Whe the joural aget jourals a message, the Hub Trasport Server does ot simply forward the message to the joural mailbox. Istead, Exchage ecapsulates the message withi a joural report (which is sometimes referred to as the joural evelope). The joural report is othig more tha a message cotaiig the address of the origial seder, the message s origial recipiet, the subject lie, ad the message ID. The origial, ualtered message is provided as a attachmet to the joural report. Exchage uses joural reportig as a way of complyig with the regulatory requiremet that archived messages be ualtered. Creatig a Joural Mailbox Although a joural mailbox acts as a repository for jouraled messages, the mailbox is really othig more tha a dedicated user mailbox. Havig said that, Microsoft advises that you take some steps to protect the mailbox s itegrity. Oe of the first steps that you should take is to esure that the joural mailbox is oly able to accept messages from the Microsoft Exchage Recipiet. That way, users will ot be able to submit fake joural reports to the joural mailbox. There are two thigs that you eed to kow about lockig dow the joural mailbox i this way. First, you should ot restrict the mailbox if joural etries are submitted by o Exchage mail servers. Secod, the Microsoft Exchage recipiet is a system mailbox ad is ot visible i the Global Address List. Therefore, you ca oly perform this procedure from the Exchage Maagemet Shell. LearSmart Cloud Classroom: Video Traiig Mauals

119 Maual Exchage Server 2010 Cofiguratio (70-662) To make it so that oly the Microsoft Exchage recipiet ca deposit messages ito the joural mailbox, use the followig commad: Set-Mailbox <joural mailbox ame> AcceptMessagesOlyFromSedersOrMembers Microsoft Exchage RequireSederAutheticatioEabled $True You ca see a example of this commad i Figure 28. Figure 28: Cofigurig the Joural Mailbox You should set the joural mailbox so that users caot sed messages to it. The ext thig that you should do is to make sure that o quota limits apply to the joural mailbox. That way, you wo t have to worry about the mailbox fillig up. You ca disable ay quota limits that may exist by usig this commad: Set-Mailbox <joural mailbox ame> -UseDatabaseQuotaDefaults $false -IssueWarigQuota ulimited -ProhibitSedQuota ulimited -ProhibitSedReceiveQuota ulimited The last step is to give someoe i your orgaizatio permissio to ope the joural mailbox. You ca do so by usig the Add-MailboxPermissio cmdlet. For example, suppose that you wated to give Joh Doe permissio to ope a joural mailbox amed Joural. To do so, you would use the followig commad: Add-MailboxPermissio Idetity Joural User JohDoe AccessRights FullAccess IheritaceType All LearSmart Cloud Classroom: Video Traiig Mauals

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