1 CONTENTS I. INTRODUCTION ABOUT THE MANUAL... I-1 II. FABRIC REQUIREMENTS A. FABRIC STANDARDS... II-1 B. FABRIC INSPECTION PROCEDURES... II-3 - PIECE GOODS QUALITY CONTROL INSPECTION REPORT... II-6 C. FABRIC QUALITY CONTROL REPORTS... II-7 - FABRIC YARN DYE & PIECE DYE COLOR APPROVAL. II-8 - FABRIC DYE LOT TRACKING FORM... II-9 - CUTTING QUALITY CONTROL... II-10 - BULK FABRIC TESTINGS... II-11 III. MANUFACTURING REQUIREMENTS A. IN LINE INSPECTION... III-1 - WORK-IN-LINE INSPECTION RECORD... III-4 B. FINAL INSPECTION... III-5 A. RE-INSPECTION FOR CORRECTIVE ACTION... III-7 - AQL FINAL AUDIT SAMPLING PLAN... III-8 - SAMPLING PLAN SUPPLIER FINAL AUDIT... III-9 - SIZING WORKSHEET... III-10 - SUPPLIER INSPECTION RECORD... III-11 IV. FACTORY REQUIREMENTS A. BASIC REQUIREMENTS... IV-1 B. FABRIC EVALUATION PROCEDURE... IV-2 - FACTORY INSPECTION & CERTIFICATION FORM...IV-3 C. FAIR LABOR STANDARDS ACTS... IV-6 D. CTPAT PROGRAM.. E. NONCOMPLIANCE PENALTY... IV-8 V. SAMPLING PROCEDURES A. PROCEDURE GUIDELINES FOR PRODUCT APPROVALS... V-1
2 B. INTIMO TERMINOLOGY CHART... V-5 VI. SHIPPING A. FREIGHT FORWARDERS... VI-1 B. CARTON MARKINGS & REQUIREMENTS... VI-2 - PO EXTENSION OR PO METHOD CHANGE...VI-4 - SAMPLE PACKING SLIP... VI-5 - INVOICE... VI-6 APPENDIX A: GLOSSARY OF TERMS A. FABRICS DEFECTS... A-1 B. MANUFACTURING DEFECTS... A-4 C. FOLDING & PACKING... A-4 APPENDIX B: HOW TO MEASURE GUIDE A. MENS UNDERWEAR... B-1 B. MENS ROBES... B-4 C. MENS PAJAMAS... B-6 D. MENS BOXER... B-9 E. ILLUSTRATIONS... B-11 APPENDIX C: KEY PERSONNEL LISTINGS A. NYC OFFICE... C-1 B. WAREHHOUSE... C-1
3 ABOUT THE MANUAL The evolution of advanced communications and general market trends require Intimo to turn orders and programs faster, more efficiently, and with higher quality standards. As such, we have formalized our requirements in this manual to aid you in meeting our expectations. This manual explains the purpose, design, and operation of a Quality Control Program that needs to be implemented for the manufacturing all our orders. This process will insure the merchandise that you manufacture will meet with our quality of standards. This program will help you to recognize and reject items considered defective to us, as well as single out problem areas in production. This Manual explains the following: How to read and understand our Production Packages and Purchase Orders. How to ship and invoice our Purchase Orders. How and whom to contact at Intimo in case of production or schedule problems. See Appendix C: Key Personnel Listings. We hope that you will find these guidelines useful. Please let us know if you find any sections that need further clarifications, if we have omitted any areas of concern to you, or if you have any suggestions that may be helpful in improving this manual. Thank your for your attention in advance.
4 A. FABRIC STANDARDS The Fabric standards required by INTIMO are listed below: Shrinkage - These standards are based on the fit of the garment after 3 launderings Cotton Knits Blended Knits Cotton Woven Cotton Flannel Silk Woven 6% 3% 3% 5% 3% Colorfastness - to crocking- AATCC 8 Reactive Dye Sulfur Dye Direct Dye Pigment Dye Raised or Brushed Fabric Dry Crocking Before wash Dry Crocking After wash Wet Crocking Before wash Wet Crocking After wash Colorfastness -to perspiration- AATCC 15 SHADING STAINING CLASS 4 CLASS 3.5 Flammability - CS Degree Class 1 CS Class 1 (4 seconds or less) Note: We will absolutely not accept Class 2 fabric under any circumstance
5 Skewing AATCC 179: 5% Maximum. Bursting / Breaking Strength ASTN D-3786: Knits Woven 20 lbs. Minimum 25 lbs. Minimum Pilling Resistance AATCC135 / 150: Flannel & Fleece Woven & Knit 3.0 Class Minimum 5% Maximum Modified ASTM D3511 Random Tumble D3512 Any exceptions to Specific Standards set forth for special customers will be clearly noted on purchase orders. B. FABRIC INSPECTION PROCEDURES Intimo requires the Four-Point System to be used for fabric inspection. It has the widest acceptance in both the textile and needle trade, as well as being simple and easy to understand. 1. Amount to inspect: Inspect at least 10% of all rolls of fabric in a shipment 2. Selection of rolls: Select at least one roll of each color. 3. Defect Classification: The Four-Point System classifies defects as shown below.
6 Size of Defect 3 inches or less Over 3, but not over 6 inches Over 6, but not over 9 inches Over 9 inches Penalty 1 point 2 points 3 points 4 points A maximum of four points is charged to one linear yard The length of the defect is used to determine penalty points. Only major defects are used. No penalty points are given for minor defects. Major defects are listed below. Major woven fabric defects are slubs, holes, missing yarn, conspicuous yarn variation, and end out soiled yarn, wrong yarn. Major knitted fabric defects are mixed yarn, yarn variation, runner, needle line, barre, slub, hole, press off. Major dye or printing defects are out of register, dye spots, machine stop, color out, color smear, or shading. For clarification of terms, please see Appendix A: Glossary of Terms. 1. Acceptance Point-Count Intimo recommends the criteria of 40 points per 100 yards as the acceptable defect rate. You should establish your acceptance pointcount based on your history of final audit of the product. 2. Acceptance Criteria There are two methods of determining whether a shipment of fabric is acceptable. You must decide which method will fit your product. The methods are as follows: The first method uses a projection of total defects based on the number of defects found during inspection of a sample: Total yardage received: 2,400 yards Acceptance point-count: 40 per 100 yards Total yards inspected: 240 yards Total penalty points found in the sample inspection: 148 points
7 148/240 x 100 = 61.7 points per 100 yards (Allowance is 40 points per 100 yards). Action: Shipment of fabric would fail. A second method is acceptance of 10% of bad rolls. Here is an example of the method: Total yardage received: 2,400 yards Acceptance point-count: 40 per 100 yards Total rolls inspected: 7 (10%rolls) Number of rolls rejected: 2 2/7=29% rolls rejected. Action: As 29% of the rolls inspected were rejected, the shipment would be held for decision. 3. Inspection Procedure This procedure shows the steps necessary to ensure an effective piece goods quality control program. Determine the amount to inspect. Select the rolls to inspect. Put the rolls on the inspection machine or other viewing device. Do not inspect fabric on the cutting table. Fabric inspection must be performed in a timely manner to allow replacement of fabric, if necessary, without affecting scheduled delivery of final garments. Cut off a 6-inch piece across the width of the goods. Mark this piece so that the inspector will know the right and left sides of the fabric. Use the strip to check for shading side-to-side and end-to-end by checking it at least once against the middle of the roll and once at the other end. Inspect for visual defects at a speed slow enough to find the defects. Check that the roll contains the yardage stated. Check for skewed, biased, and bowed fabric.
8 If major defects are not cut out of the fabric by the inspector, mark them on the selvage Record defects on a report form, see page II-6. If the fabric has passed your defect tests, send fabric for colorfastness, dimensional stability, and flammability testing as applicable. For all Type A orders and other orders specifically requested by Intimo, send two yards of fabric you have approved together with your completed fabric inspection report and fabric testing results to Intimo, Attention: QC Department. See Appendix C, page C-1 for the applicable personnel in charge. If fabric fails, please notify Intimo immediately. We will assist you in any way we can to either correct the fabric, modify our spec or grant you an extension to replace the fabric. To notify party, please see Appendix C, page C-1 for key personnel. 7. Consideration for Rejection: Fabric rolls containing one or more of the following should NOT be accepted: - Any roll less that 25 yards. - Any rolls containing more than one splice. - FABRIC SUPPLIER TOTAL ROLLS RECV D DATE OF INSPECTION TOTAL YARDS INSP. REJECT SHIPMENT PURCHASE ORDER TOTAL PENALTY PONITS ACCEPT SHIPMENT STYLE # PONTS PER 100 yd. ROLL NUMBER COLOR ORDERED WIDTH ACTUAL MIN MAX ON ROLL LENGTH ACTUAL COL OR DYE YAR DS SHA DE DEF. YAR DS H O L E PENALTY POINTS S O IL FAB. DEF TOTAL POINTS POINT PER 100 yd. R E J. ( X ) COM MENTS
9 C. FABRIC CUTTING INSPECTION In order for a garment to be sewn properly, it must first be cut accurately. Poor cutting will result in sewing defects and will slow production. The Quality Control Inspector s responsibilities include helping the supervisor identify cutting problems and determining the corrective actions to be taken. Some cutting operations must be audited during the actual operation. The frequency of sampling for each operation should be based on the possibilities of problems. Inspect the work of new people or identified problem people more often. Also, do not let the inspections become routine, such as always inspecting at the same time every day. By making random checks, you can get a fair representation of the cutting production. Cutting Inspector s Instructions 1. Spreader: The Quality Control Inspector should check the work of each spreader for the following: Marker Placement: Check that the marker is placed on the spread with the edge parallel to the selvage of the piece goods. Verify that all cut pieces will be complete. Shading: Check for shading. Unless all parts are plymarked, it is essential to have a system to control shading. Table Marks: Check for table marks as the table is marked. Allow no minus tolerance for the splices. Markers: Ensure that no markers are creased, damaged, or have overlapped parts. Splices: After completion of the spread, check splice laps to see that both plies extend past the marked splice by no less than one half of an inch and no more than one inch. Narrow Goods: After completion of the spread, check the far edge of the spread to see that all plies extend beyond the marker line. Tension: Check tension during spreading. This is very important on knit fabrics. Count: Check the count after completion of spreading, and before cutting. Count all
10 plies at both ends. Leaning: Check carefully to ensure that one edge of the fabric is square to table top. Visually inspect the alignment of the edge with the table top. 2. Cutting: The Quality Control Inspector should check each cutter at a 2.5Acceptable Quality Level (AQL) based on the number of parts being cut (see page III-8 for AQL Table). The Quality Control Inspector should check for the following items: Miscut: Check for miscut, or the failure of the cutter to split the line. Tolerance is no more or no less than 1/16". Report all defects for miscut to the supervisor. Matching Plies: Check the top ply with the bottom ply. Compare both to a hard pattern or the paper marker. Comparison to a hard pattern is best. Tolerance is 1/8". Report each defect found to the supervisor. Ragged Cutting: Check for ragged cutting according to the standards for your product. This is a judgment defect. It is more important on critical parts. If the part has to be re-cut, it is a defect. Notches: Check the notch location by placing the pattern over the top ply. Tolerance is 1/8". If the notch is more than 1/8" off, contact the supervisor. Pattern Check: Compare the pattern to marker paper to ensure that the marker was correct. Record cutting defects on a Cutting Quality Control Form along with the number of bundles examined. To calculate the defect rate for cutting, divide the total defects found by the number of bundles checked. Record all results on Cutting Quality Control Report, on the next page. Example: 18 bundles of 180 pcs to check. 18 bundles x 180 pcs = 3240 pcs Checked 7 pcs from each bundle and 3 defects total are found. Action: Cutting is accepted, 3 defects are under the 5 allowed defects are under the allowed 2.5 AQL standard. (Please refer to page III-8 for AQL Chart)
11 INTIMO YARN DYE & PIECE DYE COLOR APPROVAL SUBMIT THIS FORM WITH YARN OR FABRIC FROM EACH DYE LOT FOR COLOR APPROVAL PRIOR TO PRODUCTION. DATE LOT # KILO/METERS COLOR CONTENT PO# STYLE # CUSTOMER# (Intimo s Use) CROCKING DRY CROCKING WET SPINNER/DYE HOUSE APPROVED REJECTED (Intimo s Use) COMMENTS: SIGNATURE (CUSTOMER)
12 INTIMO FABRIC DYE LOT TRACKING FORM SUBMIT THIS FORM WITH ONE METER OF FABRIC FROM EACH DYE LOT THAT IS BEING TESTED IN-HOUSE FOR OUR REFERENCE. THE FACTORY CAN PROCEED WITH ANY FABRIC THAT MEETS OUR CROCKING AND SHRINKAGE REQUIREMENTS. THE DYE LOT # MUST BE PRINTED AND ATTACHED TO EACH GARMENT, LISTED ON THE PACKING SLIP ON PRINTED ON THE OUTER CARTONS. DATE LOT # WEIGHT (before dying) WEIGHT (after dying) FABRIC COLOR # OF ROLLS PO# STYLE # CUSTOMER# (Intimo s Use) SHRINKAGE LENGTH SHRINKAGE WIDTH CROCKING DRY CROCKING WET ACCEPTED REJECTED COMMENTS: SIGNATURE
13 CUTTING QUALITY CONTROL CUTTER MONTH YEAR DATE CUT NO. BUNDLES INSPECTED MISCUT MATCHI NG PLIES RAGGED CUTTING NOTCHE S PATTERN CHECK DEF ECT S TOTAL DEFECTS DEFECT RATE
14 BULK FABRIC TESTING RESULTS DATE FABRIC TYPE C OL O R LOT # PO# STYLE# WEIG HT WIDTH SHRINKA GE LENGTH SHRINKAG E DRY CROCKING WET ACCEPT/ REJECT COMMENTS A. IN-LINE INSPECTION PROCEDURE The number of inspectors needed for in-line inspection depends on the level of quality projected for the final audit. One way to project the quality level of your final production is to have a qualified inspector audit all outgoing merchandise, after its final inspection for one to two weeks. This data will usually establish the quality level of in-process production and will identify problems in operations. We recommend one full time inspector for every forty operators. Statistical Bundle Inspection A sampling plan contains the statistically calculated number of sample items to inspect and the number of defects allowed. The following is the recommended sampling plan for in-line auditing that specifies the number of sample items to inspect and the number of defective units allowed. Number of Items to Inspect - The sampling plan for in-line auditing requires the
15 inspection of seven sample items per bundle (up to 180 units). Acceptable Quality Level - The Acceptable Quality Level (AQL) is the percentage of defective units that Intimo has established as acceptable for the product being tested. The Intimo AQL for in-line auditing is 2.5 for all operations with the exception of bundled items, where the AQL level is 1.5. All Intimo final audits use an AQL of 4.0. However, if you use an in-line audit of lower AQL level the final audits could fail because of the high rate of defects accepted during in-line auditing. Therefore, any time the inspector finds one defective unit out of seven inspected, the bundle must be 100% inspected to insure against this condition at final audit. The acceptance quality level is the maximum percent defective allowed for the purpose of sampling inspection. Intimo uses a value point system for the purpose of scoring defective units discovered during auditing. Refer to Appendix A for the definitions of defective goods. All defects whether major or minor are considered as 1.0 point. Sampling Plan for In-Line Auditing Units in Bundle Units to be Inspected Defective Units Allowed up to Do not have the in-line inspector do the 100% inspection on rejected bundles. It reduces the number of bundles audited each day. For product that is not in bundle form, it is recommended that a statistical inspection based on a 2.5 AQL be performed on a constantly controlled quantity of production. Record all results on Work in Line Inspection Report; see page III-7. In-Line Auditing Guidelines The following is the recommended procedure for auditing sample units: The inspector should audit completed bundles. Do not allow the inspector to stand behind the operator and inspect units as the operator sews. The inspector must select units at random from within a bundle.
16 The inspector must inspect the exactly number of units called for on the sampling plan. No more, no less. Depending on your operation (floor space, size of bundle, weight of bundle, lighting condition), the location for the inspection process will vary. You should establish with your inspector a fully equipped and well-lighted workstation. It may be preferable that this station be portable. The inspector must rove the floor, he or she should not establish a routine. The operators should not be able to guess which bundles of fabric will be audited. If you have more than one inspector, rotate them so that the same inspector does not inspect the same operators for too long. A suggested practice is to change inspectors every week. This provides you with a method for evaluating inspectors, by comparing one inspector to another with regard to the same operator. If the inspector finds a defective unit, the following corrective action steps should be taken: I. The inspector must tie a red ticket to the bundle containing the defect and identify the defective unit with red tape or pins so that the sewing supervisor and the operator can find it easily, and II. The inspector gives all rejected bundles to the sewing supervisor, and III. The sewing supervisor gives each rejected bundle to the operator who produced it, and explains what caused the defects, and how to repair them. The operator must inspect all units in the rejected bundle and repair all defects. To ensure that the problem has been corrected, the inspector re-audits the corrected bundle by inspecting seven units at random from the entire bundle. Some suppliers allow the supervisor to do the re-audit, to provide a teamwork attitude between the supervisor and the inspector. Once a bundle has been rejected, the inspector must continue to audit every bundle produced by the operator until three bundles in succession are audited and passed. After passing the third bundle, the operator returns to the routine auditing. The purpose of an in-line auditing is to direct attention to the identified problem. Use feedback from the final statistical audits to decide the frequency of an in-line auditing. When the Quality Control Supervisor identifies a problem, he or she should try to determine the cause. See suggested Bundle Tag, copy of which is on page III-8.
17 DATE INSPECTOR SUPERVISOR NAME OPERATION TIME WORK-IN-LINE INSPECTION RECORD AQL 1.5 INSPECT - 7 REJECT FOR 1 DEFECT PLACE A J FOR EACH PASSING BUNLE THREE CONSECUTIVE REQUIRED RESERVE D FOR FOLLOW UP BUNDLE THAT FAILED X-FOR REJECTED BUNDLE O-FOR PASSED BUNDLE DESCRIPTION OF DEFECTS AND REASON FOR REJECTIONS B. FINAL INSPECTION How to Measure: It is important that our suppliers know exactly how our specs are measured on our garments, as our past experience shows that numerous errors could be avoided and much time saved if this area is clearly explained. For this reason, we have included in Appendix B to show how we measure our most common garments. If you are at any time given specs for a garment not included in this section, please request a diagram for this particular garment from Intimo Production by fax at (212) AQL Sampling Procedures: The following guidelines are to be followed for AQL sampling procedures: 1. Determine an Identifiable lot An identifiable lot has two conditions: It must be composed of the same items. You must know which specific items the lot consists of, so they can be located after a sample inspection for corrective action if necessary.
18 2. Determine the number of inspectors you need. The number of inspectors needed depends on the total production, what is used for an identifiable lot, the complexity of the item manufactured, and the present outgoing quality level. 3. Determine who will take corrective action on identified bad lots and how corrective action is to be performed. Do not use sample auditors to do 100% inspection. Using them to do the 100% inspection reduces the total number of final audits they are able to do. Duties of the Inspector The Final Statistical Audit inspector is responsible for conducting a thorough inspection to predict the quality level of the whole lot. The inspector performs the following duties: Determines the number of items to select for inspection and records on sampling plan form. See page III-12 of this section. Selects completed items after production, but before they are packaged and/or put in the warehouse OR selects packaged merchandise from the warehouse. Selects the required number of items at random from the entire identifiable lot. Identifies all defects as classified in Quality Standards for each item inspected. Marks major defects with adhesive label, pin or other prescribed method as an aid to the supervisor who reviews inspected items. Sets aside items with any major defects. Enters all defects found on the Supplier Inspection Record. See page III-14 Records each defect immediately. - Identifies the operation. - Enters a brief description of the defect. - Keeps a stroke counts and enters the total for each type of defect. Check Main Label, Care Label, Hangtag and Price ticket against order requirements. Check the sizing and record result on Sizing Worksheet. See page III-13. For a copy of Comprehensive AQL Table, Levels 1.5, 2.5, 4.0 and 6.0, see pg. III-11.
19 Intimo Defect Chart The following are a list of common defects. Fabric defects, see pg. A-1 Manufacturing defects, see pg. A-4 Measurement out of tolerance Wrong sizing including wrong size label Incorrect pre-pack size scale Wrong UPC/Price/ Size tickets C. RE-Inspection for Corrective Action Whenever a lot fails you must 100% inspect to eliminate all classifications of defects. We suggest the following process: After 20% of the lot has been 100% inspected, pause and review the data. At this point, combine the sample audit data with the 20% inspection data. If the projection is still running more than the AQL, then the 100% inspection must be continued. If it is running less than the AQL, you can cease the 100% inspection. Corrective Action on 1,000 Units with AQL 4.0 Process Action Units Inspected Units Defective Sample Audit %Inspected Total Defective units (27)/Total units inspected (232)=Audit percent (11.6%) Action: Continue 100% inspection.
20 INTIMO AQL FINAL AUDIT SAMPLING PLAN LOT SIZE OR QTY BEING AUDITED Les s than ,200 1,2 01 3,200 3, ,000 10, ,000 35, ,000 15, , ,001 & Over INTIMO ACCEPTABLE QUALITY LEVELS (AQL) Inspect Accep t Inspect Acc. Inspect Acc. Inspect Acc BUNDLE TAG 3 RD FOLLOW UP 2 ND FOLLOW UP RE-INSPET QC STUB N 2174 N 2174 N 2174 N 2174 N 2174 OPERATION NO. OPERATION NO. OPERATION NO. OPER. BUNDLE NO. OPERATION NO. TIME DATE BUNDLE NO. OPERATION NO. TIME DATE 10E 10D 10C 10B 10A
21 SAMPLING PLAN SUPPLIER FINAL AUDIT Table A LOT SIZE OR QUALITY BEING AUDITED ACCEPTABLE QUALITY LEVELS UNITS TO INSPECT ACCEPT UNITS TO INSPECT ACCEPT DATE FIT APPROVAL DATE SUPPLIER NAME SIZING WORKSHEET LOCATION LOT.NO NO. OF UNITS DESCRIPTION Page of P.O.NUMBER POINT OF MEASUREMENT POINT OF MEASUREMENT POINT OF MEASUREMENT POINT OF MEASUREMENT # + - # + - # + - # + - SIZE SPEC SPEC SPEC SPEC 1 2 3
22 SUPPLIER: DEPARTMENT: LOCATIO N: YEAR (FEB. THROUGH JAN.) : ATE D INTI MO STYL E COL OR UNITS RECEI VED AUDIT 20% INSPECTED 100% INSPECTION UNITS INSPE CT. UNITS REJEC T. UNITS INSPEC T. UNITS REJEC T. UNITS INSPECT. UNITS REJECTED TOTAL UNITS RECEIVED REMARKS PASS: FAIL: EXAMINATOR: A. BASIC FACTORY REQUIREMENTS Once a factory is chosen for a particular program or product, we do not allow any supplier to move any production or to contract any production work outside this factory without our written consent. Once a factory has met with our approval, we expect that all production will be produced at that location and in accordance to our understanding. Additionally, we require that all suppliers notify us of any material changes in the operation of the facility, such as ownership changes or large scale personnel changes that may effect our business. All factories must certify that they will not sell any of our production overruns, any excess
23 merchandise, any defective merchandise or any rejected merchandise bearing any of our labels or packing materials to others. This applies to the local sale or export of these products to any foreign country. We produce a large amount of private label merchandise and licensed product that have strict distribution guidelines. We are also very particular about the distribution of our own labels and brands. The sale of any of our products to any party other than us requires the removal of all labels, hang tags, care labels bearing our RN number, and identifiable packing material as well as our written consent to this sale. B. FACTORY EVALUATION PROCEDURE I. All factories will be evaluated by Intimo, and in some cases Intimo s main customers. A low rating will not automatically cause an order cancellation, but will alert us to a problem requiring immediate attention. The factory inspection is a three-part process: A. Factory set up and statistical quality control written measures B. Random final product audit C. Legal compliance II. These are the basic procedures that will be checked A. Factory overall set up: Clean, well lighted and organized. Fabric storage on shelving, not on floor. Order of sewing operations. Lighting conditions, including light placement in relation to the operators and machines. B. QC statistical procedures: Fabric inspection and the written point rating system to determine fabric acceptance or rejection Cutting inspection system: written rating system for analyzing all cutting In-line inspection forms and procedures for defect repairs. Final inspection statistical procedures and written forms for AQL sampling C. Legal Compliance
24 Strict adherence to local worker legal age and hours Clearly marked fire exits and posted evacuation diagrams Fully stocked medicine cabinets on every floor Inspected and mounted fire extinguishers Minimum of two easily accessible fire exits per floor No prison labor Adherence to all local chemical recycling and disposal procedures. Clear time card and wage payment documentation D. Garment evaluation: A sample of 20 random pieces each, of two garments in finished goods will be evaluated. Only one defect per each 20 piece random sample is permitted based on AQL standards. This will illustrate the workmanship of the factory. It will also demonstrate the quality level currently achieved through the quality control measures in place E. Other important factors: The number and training of the QC personnel on the sewing floor Ability to pass factory evaluations specific to certain Intimo customers All factories are required to complete the Factory Inspection & Certification Form prior to evaluation. See next page for the form. INTIMO INC. FACTORY INSPECTION & CERTIFICATION FORM Inspector completing form: Title: Company: Phone No.: ( ) FACTORY BACKGROUND Name of Factory: Address of Factory: _
25 Date Set-Up: Ownership Specifics: Executive Officers: Major Product Range: Key U.S. & European Labels producing for: PRODUCTION CAPACITY / MACHINERY Total no. of Workers: Avg. Monthly Capacity by Product Type: _ Factory Premise Size: No. of Production Lines: List Type and no. of all major machinery/facilities including special operations. (Attach an additional sheet if there is insufficient space): _
26 Using black ink, circle the answer for each of the following questions, attaching additional sheets if needed. 1. How long has this factory been in business? Since Has another factory operated at this site during the past two years? Yes / No. If yes, explain. 3. Who owns the Factory? 4. Do you have an accurate time clock? Yes / No 5. Is there a time card for each employee that accurately reflects hours worked? Yes / No. Explain. 6. Who punches time cards? Employee / Others, please explain 7. Are all employees compensated at the minimum wage rate or higher for all hours work? Yes / No 8. Do employees at the factory work more than 40 hours per week? Yes / No. 9. Are employees compensated for all overtime work? Yes / No. 10. Do any employees work more than 60 hours per week? Yes / No. 11. Method of wage payment: Cash / Check / Others, please indicate. 12. Are all employees paid using the same method of payment? Yes / No. 13. How often are employees paid? Weekly / Biweekly / Semi-monthly / Monthly / Others, please explain. 14. Is all employment on a voluntary basis? Yes / No. 15. Are all trainee employees compensated at least the minimum wage rate? Yes / No. 16. Are all employees hired without regard to race, age, national origin, gender, religion, disability or veteran status? Yes / No. 17. Are new employees informed of company policies, including policies regarding rates of pay? Yes / No. 18. What are the hours of operation of the factory? 19. When does the work week begin and end? 20. Do all employees receive at least one day off for every 7-day work period? Yes / No.
27 21. Do all employees receive lunch and rest periods? Yes / No. If yes, how long are the lunch and rest periods? 22. Are employees compensated for lunch ad rest periods? Yes / No. 23. Is there an eating area for employees? Yes / No. 24. Do you have any employees under the age of 16? Yes / No. 25. If yes, do you have proof of age for employees under the age of 18 on file? Yes / No. 26. Are minor employees employed in compliance with all applicable wage and hours laws? Yes / No. 27. Is the factory equipped with all required or necessary fire extinguishers? Yes / No. 28. Are doors and exits clear? Yes/No. 29. Are bathroom facilities adequate and clean? Yes/No. 30. Has this factory been investigated by any federal or state agency within the last two years? Yes/No. 31. If your answer for question 30 is Yes, attach an additional sheet explaining what agency investigated, the approximate date of the investigation, whether any violations of the law were found, and what has been done to correct those violations. You may refer back to an earlier form if you have already disclosed the investigation to Intimo Inc. Certification by Inspector I, (name), in my capacity as (title) of (company), hereby certify that I personally inspected the facilities listed above on the date set forth and that each of the responses shown on the form is true and correct to the best of my knowledge after due inquiry. Dated this day of, 199. By: Attest: C. FAIR LABOR STANDARDS ACT Intimo s policy requires all agents to work with factories that comply with all applicable laws and regulations outlined in the Fair Labor Standards Act. Intimo is extremely concerned about any abuses of this law. As a matter of policy, we refuse to work with any factory that does not comply and adhere to the Fair Labor Standards Act. If it is found that a factory used by an agent for the production of any merchandise sold to us
28 has used forced labor, child labor, or any other acts in violation of the Fair Labor Standards Act, we will take any or all of the following actions: a) Cancel all affected purchase contracts. b) Terminate our business relationship with the agent. c) Commence legal action against the agent. FAIR LABOR STANDARDS ACT * A quick guide to compliance for the apparel industry The fair Standards Act (FLSA) is a federal law which applies to all employers who engage in producing goods which may or will be shipped to other states or nations. Virtually all apparel shippers, manufacturers, jobbers, cutting contractors and sewing contractors are subject to this law. The FLSA requires employers to: Pay at least the minimum wage to all employees; and this includes employees paid on basis of commissions, piece rates, or a salary. Each employee must average at least the minimum hourly wage for all the hours that the employees works in any given work week. Pay overtime at one and one-half times the employee s regular rate for each hour worked in excess of 40 hours in any given work week, but no less than overtime rates required by law. This includes commission, piece rate, and most salaried employees, all of whom must be paid (for each hour in excess of 40 in a work week) an additional one-half times the average earnings of the employee for the work week. Employ no oppressive child labor, as defined in the FLSA and regulation under the FLSA. Minors under 16 years of age must not be employed in any manufacturing occupation, including any work in work rooms where any manufacturing operations (such as cutting or sewing activities) are carried on: and minors under 18 years of age must not be employed in any occupation determined by regulations under the FLSA to be particularly hazardous for such minors. Keep records for each employee, including name, social security number, home address and telephone number, date of birth (if under 19 years of age), hours worked each day, total hours worked each week, basis of pay computations, regular pay, overtime premium pay, total gross pay, deductions (specifying the nature and amount of each), and net pay. All employees who have been hired since November of 1986 must also fill out an I-9 form. The FLSA prohibits: Homework in the ladies apparel industry, without proper certification. Sale or shipment of hot goods in commerce. What are hot goods? Hot goods are goods produced in violation of the following provisions of the FLSA: Minimum wage provisions. Overtime pay provisions. Oppressive child labor provisions.
29 Hot goods may not be shipped or sold for shipment to other states (or nations) nor may they be shipped or sold with knowledge or reason to believe that such sale or shipment is intended. The more competitive an industry, the greater the precautions needed to guard against violations of the hot goods provisions of the FLSA. The garment industry is known to be very competitive. If goods may ultimately be shipped to other states or nations, it is necessary to ensure that all the employees engaged in working on the goods are paid in compliance with the FLSA. Excerpted from a publication of the U.S. Department of Labor, Employment Standards Administration. July 25, 2006 Dear Supplier, In a continued effort to improve our partnering relationship with our valued vendors and suppliers, we have instituted a security quality assurance program to comply with United States Customs recommendations. The attached questionnaire is designed to determine the scope and adequacy of the security arrangements in place at your facility. The purpose of the questionnaire is to ascertain the state of the security arrangements at our vendor s facilities, to determine what improvements are necessary or desirable. Please answer each of the questions with as much detail as possible. If the space provided for your answer is not adequate, please attach additional sheets, The questionnaire need not be sent to subcontractors unless they finish the product and are responsible for packing. We fully understand that your security arrangements may not address all of the points in the questionnaire, and that your security arrangements may not be as comprehensive at this time. Where necessary, we will suggest that you make improvements. We would appreciate a prompt response. Please provide your responses back to us, no later than (Insert a date here 30 days is recommended). Thank you in advance for your cooperation in this matter. Randy DeVivo Regards ##### CTPAT Approval Form Customs-Trade Partnership against Terrorism Importer Assessment Supply Chain Security Profile Please answer the following questions about your company s cargo security process and participation in the Customs-Trade Partnership Against Terrorism (C-TPAT) Program. The
30 completed form should be returned to RORFGW as soon as possible. You may wish to use one or more separate electronic files or pages to provide the more detailed responses which are needed as follows. However, please make sure to send your responses to us in Word or Word Perfect so as to speed up the process of preparing your Profile and also reduce the cost. Wherever you respond yes below, please provide details about how your company has complied with the requirements addressed by the question. Wherever you respond no, please advise whether you content this requirement does not apply to your operations, whether you have a program in progress which is not yet 100% operational or whether you have not yet set up a program which is responsive to this question. If you have written security procedures which respond to all the questions asked, feel free to provide those instead of answering this questionnaire. YES NO 1. Do you have a written security program for your operations? Does is cover all your locations? 2. Did you submit a letter of intent to participate in the C-TPAT program? If yes, please attach a copy. 3. Have you submitted a supply chain security profile? 4. Has Customs signed a copy of the letter of intent and returned it to you? If yes, please attach a copy 5. If the C-TPAT program is not yet open to your suppliers, do you plan to insist they apply for membership at such time as it is open to them? 6. Please attach a list of all facilities covered by this questionnaire. Physical Security 7. Are all buildings constructed of materials that resist unlawful entry and protect X against outside intrusion? 8. Are parking lots and other exterior areas enclosed by fencing? X X 9. Is there adequate lighting inside and outside the facility, including parking X X areas? 10. Are locking devices used to secure external and internal doors, windows, gates X X and fences? 11. Are there separate parking areas for employee/visitor vehicles and the X X shipping/loading dock and cargo areas? 12. Do you segregate high-value and/or dangerous cargo in a secure area within the warehouse or storage yard? 13. Do you have a communications system to contact internal security personnel and/or local law enforcement authorities? Access Controls 14. Do you have procedures to prevent unauthorized access to each facility? X X 15. Do you have procedures to challenge unauthorized/unidentified persons and X to X report problems to local law enforcement officials? 16. Do you have procedures to prevent unauthorized access to trucks, cargo and containers? 17. Do you have identification procedures for all employees, visitors and vendors? 18. Are visitors and vendors issued temporary identification and escorted while in the facility? 19. Is there a screening procedure for delivery of non-cargo packages and mail? 20. Is employee access restricted to areas needed for performance of duties only?
31 21. Is there a procedure for checking all drivers and vehicles entering and exiting each facility? Procedural Security 22. Do you have a designated security officer to supervise the loading and unloading of cargo from containers, trailers and railcars? 23. Do you have security controls to ensure that all goods are properly marked, weighed, counted and documented prior to shipment? 24. Do you track the numbers of all seals procured for use on containers, trailers and railcars? 25. Do you securely store all unused seals? 26. Do you record when a seal is used? 27. Do you affix a seal to all containers, trailers and railcars after they are loaded? 28. Do you record the seal numbers on the shipping documents and in your internal records? 29. Do you have procedures to detect and report shortages and overages? 30. Do you track the timeliness of incoming and outgoing cargo movements? 31. Do you store empty and full containers, trailers and railcars in a manner that prevents unauthorized access? 32. Do you have procedures to notify U.S. Customs and/or local law enforcement officials when anomalies or illegal activities are suspected? 33. Do you inspect empty containers using Customs seven (7) point inspection program? Personnel Security The following personnel security procedures must be followed in accordance with local laws and regulations. 34. Do you have procedures to report and manage problems related to personnel security? 35. Do you conduct pre-employment screening and background checks on prospective employees? 36. Do you verify the information provided by job applicants? 37. Are current employees periodically re-checked? 38. Do you have an internal written code of conduct? 39. Do you have procedures to report and manage issues related to personnel security? 40. Is there a procedure for removing identification, facility and system access for terminated employees? 41. Do you hire owner-operators? If so, are they subject to the same security screening and requirements as your employees? 42. Do you maintain a current, permanent employee list which includes the name, date of birth, national identification, social security number (other identifier at foreign facilities), and position held? 43. Do you have a written policy that employees cooperate fully with Customs in implementing C-TPAT and other security programs? Employee Education and Awareness 44. Do you have a security awareness program to educate drivers and employees to recognize internal conspiracies, maintain cargo integrity, protect access controls, and identify and address security issues?
32 45. Are drivers and employees made aware of company procedures regarding identifying and reporting an incident or situation? 46. Are drivers and employees, as well as those receiving and opening non-cargo packages and mail, trained in safety and security procedures? 47. Does the security awareness program encourage and reward drivers and employees for active participation in security programs? 48. Are employees in the shipping and receiving areas, as well as those receiving and opening non-cargo packages and mail, trained in safety and security procedures? Threat Awareness 49. Do you have or plan to have a threat awareness program established and maintained by security personnel and designed to recognize and foster awareness of the threat posed by terrorists and contraband smugglers? Documentation Security 49. Do your security procedures ensure the accuracy and completeness of all information related to cargo and manifests? 50. Do these procedures protect against the exchange, loss or introduction of erroneous information? 51. Do you record, report and investigate shortages and overages? 52. Do you use GPS or other means to track the movement of cargo and vehicles? 53. Do you safeguard access to your computer systems and information? 54. Is there a written policy regarding unauthorized, improper use of the system, including tampering with, altering and/or removing data pertaining to cargo, customers and the company? Verification 55. Are the specific procedures identified in this questionnaire response maintained in a verifiable format? Service Provider (Carriers, Brokers and Forwarders) Security 56. Do you have written standards for your service providers physical and procedural security? 57. Do you have internal controls for the selection of service providers? 58. Do you assess the financial soundness of your service providers and their financial ability to provide adequate security? 59. Have you requested information from your service providers regarding their participation in the following Customs Industry Partnership Programs: The Customs-Trade Partnership Against Terrorism The Carrier Initiative Program (CIP) The Super Carrier Initiative Program (SCIP) The Business Anti-Smuggling Coalition (BASC) The Free and Secure Trade (FAST) Program Security Plans 66. What changes do you plan to make to improve security? 67. Do you periodically and without notice conduct verifications of your security procedures?
33 Additional Information: I hereby certify that the information given by me on behalf of my company in completing this assessment is true and correct to the best of my knowledge. Should significant changes occur in our program, we will promptly provide you with written notification of those changes. Company Name: INTIMO, INC Date Prepared: 4/12/06 Prepared By: Randy DeVivo Title: VP of Manufacturing Signature Randy DeVivo Dear Supplier, Intimo, Inc. is participant in the Customs-Trade Partnership Against Terrorism (C-TPAT). C-TPAT is a voluntary, joint government-business initiative to build cooperative relationships that strengthen the overall supply chain and border security. Every person who is involved in logistics, distribution or supply chain management will be impacted by ongoing efforts to create a more secure global trading system. Traditionally, the approach to cargo security was focused on keeping in the box the goods that were supposed to be in the box. Now, the focus is to insure that things that are not supposed to be in the box are actually kept out of the box. Importers are now expected to be able to demonstrate that all aspects of this process are under control throughout the supply chain. As C-TPAT participants, Intimo, Inc. must assess, improve, and communicate more comprehensive safety D. Noncompliance Penalty All goods delivered that are not in the promised condition are subjected to claims. We hope in doing this it would spur our suppliers to improve and/or be more cautious in protecting the goods from a quality below the Intimo Standards. The claims will fall into three main categories. B. Manufacturing Defects
34 When one suppliers fail to achieve a minimum of 4.0 Acceptable Quality Level (AQL), the supplier will be subjected to claims. For See Manufacturing Requirements III and AQL chart page III-10. C. Shipping and Handling Defects Any packaging not following Intimo standard and as a result caused inconvenience to our shipping and handling, the order will be subjected to claims. See table below for some of the common errors. D. Late Deliveries The Purchase Order Cancel date will be strictly enforced. An extension may be applied and it is to the discretion of Intimo to permit the extension. However any failure to notify and request for an extension, the order will be subjected to claims. See page VI-4 for PO Extension Request. Category Noncompliance Penalty I. Manufacturing A. Failure to achieve min 4.0 US$12 per hour labor for 100% AQL inspection and value of the II. Shipping & Handling III. Deliveries garment A. Incorrect carton size US$100 per shipment and US$10 per carton B. Excess carton weight US$100 per shipment and US$10 per carton C. Incorrect carton marking US$100 per shipment and US$5 per carton D. Wrong pre-pack /size scales US$500 per shipment and US$12 per hour labor E. Sub-standard carton US$100 per shipment and US$10 per carton F. Wrong tag (incorrect retail US$500 per shipment and sticker / UPC) US$12 per hour labor A. Failure to request for PO US$100 per Purchase Order. extension B. Short-shipment 10% of shortage value exceeding shortage tolerance of 5% -. PROCEDURE GUIDELINES FOR PRODUCT APPROVAL
35 This section contains procedural information and guidelines for making our requested samples. These samples are very important as they are used for our comments and approvals to guide bulk production. Please refer to Section B Terminology Chart for abbreviations and definitions that may be unique to Intimo. 1. STAGE I - Confirmation of Package Receipt and proceeding with program Confirm receipt of package, evaluate contents, and confirm the lead times for items in chart 1 and chart 2. Advise the Prices for garments and minimums for sampling. We will have a form called the Initial worksheet needed to be filled out when a package is received. Upon sending lab dips, handlooms, quality swatches please include a sending note with all information on our initial worksheet ( prices, minimums, content and weight must be included). 2. STAGE II Preparation for Sample Making A. Prepare all material necessary to make the sales samples per product. Arrange for stikeoff and counter sample all at the same time. You cannot proceed to make bulk fabric or bulk embellishments without the approvals of the strikeoff. These approvals will be ed to you. The comments for all strike off (designs, lab dips, embellishments), and counter samples are also ed for corrections. See NYC office listings of applicable personnel Section A. B. Making the SS Samples Once you receive the fabric, counter sample approval and strikeoff, lab dips (l/d), strikeoffs, and sample yardage and counter sample(cs). Begin making the sales samples samples (SS). If the trim and embellishments are not approved by Intimo, please obtain approval to proceed to sales samples from Intimo. We may authorize sales samples or may ask you to wait for approved trim or embellishments on a case by case basis. C. Sample Charges Intimo will not pay for the sample charges and sample freight charges for existing vendors. Intimo will pay for sampling expenses provided they exceed 1.5% of FOB purchases over a period of one year. For New Vendors-Intimo will pay freight provided you obtain prior authorization and use our designated freight carrier.
36 Any freight charge in excess of $75.00 will require advance approval from Intimo. Any sample charges that exceed $ need prior approval from Intimo in the form of a purchase order. Intimo will not accept freight collect shipments due to the high rates of this service. 4. STAGE IV - Purchase Order Paperwork Requirements Prior To Proceeding on Purchase Orders You must have the following paperwork on hand before you proceed to make arrangements on our orders. Any variable missing from the following 3 groups of documents, should prompt you to ask for the missing information by or fax as soon as possible. A. The Garment Specification Sheet - These sheets includes the following information: Sketch Construction Detail Size Specifications Label and Detail Embellishments Placement Garment Evaluation Packing B. Actual Purchase Order - It will include the following information: Product # Color Code Fabric Code Garment Code Unit Price Total Units Dollar Amount Main Label, Care Label, Hangtag Banded- Yes or No Quantity Per Size Total Quantity Per Product Total Dollar Amount Per Product Pre-pack Size And Ratio UPC Bar Codes And Information Price Ticket - Yes or No Hanger - Yes or No Wash Type of Fabric
37 C. Types of Purchase Orders - Each Purchase Order will be designated one of three types: A, B or C. Each type of order requires a different level of approval prior to the final shipping of merchandise to us. The table below sets forth all approvals required for each order type. Order Type Explanation Order Type Strike Offs Size Run Test Sample Bulk Sample Extension Notice Form SO SR TS BS See Pg.VI-4 A Y Y Y Y Only if shipping past cancel date B Y N Y Y Only if shipping past cancel date C N N N Y Only if shipping past cancel date Note: Y- Yes, N- No B. PRICE TICKET IDENTIFICATION On Purchase Order Only Description Ticketing Supplied or Sample Classification Made By N No price tickets or UPC stickers - - U UPC Stickers Vendor R UPC Stickers with Retail Price Vendor
38 T Customer Specific Price Tickets Vendor S Customer Specific Stickers Vendor I Price Tickets or Stickers Intimo Please refer to S or T for illustration C. STAGE IV Pilot Orders Intimo reserves the right to request a pilot production run be completed and air shipped to our warehouse prior to the cutting and sewing of some orders. Orders that are placed for private label merchandise and/or large volume orders are key opportunities for pilot orders. 10% of the total order will go through all standard approvals, production and inspection processes prior to the balance of the piece goods being cut. We will air ship the goods at our expense to avoid delays. This will insure the full production run will not have unacceptable specification issues or defects. Pilot orders must be representative of the bulk production. They cannot be made in different facilities or under any special condition from the planned bulk production. Any pilot order will be clearly marked and placed under a separate PO # for tracking.
39 B. INTIMO TERMINOLOGY CHART Abbreviation Term Definition SO Strike Offs - Artwork designs engraved and printed on specified fabric quality. - Fabric sample in specified quality, finish and colors. - Lab dips for color confirmation. - Embellishments such as labels, hang tags, band tags, neck-line logo, trims, elastic quality, etc. SLSO Sample Length StrikeOffs - Strike off on requested fabric, and in sufficient length needed to make the SS samples requested. CS Counter Samples of Garments - One garment usually in size Medium made in according to our Garment Description Forms in construction detail, specs, and hang tag, label and ticket placement. SR Size Run - Counter Samples in all sizes for the specified garment. When a size run is requested, note that Intimo will be approving each size so please provide samples of all sizes at one time. SBF SS TS BS Swatch From Bulk Fabric Strike Off Samples Test Samples of Garment Bulk Samples - An 8" x 8" size swatch cut from bulk production fabric. One side must be the selvage of the fabric to clearly show design direction. Garments made from sample length strike off fabrics in accordance to our Garment Description Forms for construction detail and spec. SS garments should only be made of garments that already have Counter Samples approved. Initial Garment sample made from production bulk fabric before the bulk fabric is cut for our purchase order. This sample is to be made in accordance to our Garment and Product Descriptions and should have every detail required of the finished product, including all embellishments, elastics, tags, bar codes, Main and Care Labels including correct placement thereof, hangers and all packing materials for the product. Two garment samples from the initial bulk production, each in a different size. These products are to meet all requirements of our purchase order. We require two pcs of each product from bulk mailed to us from production. You should send them from the first run of the production. If we detect any errors in production, we will notify you to make adjustments prior to the shipping of the merchandise to us. * Note: All samples must have the Intimo Tag.
40 VI. SHIPPING A. Freight Forwarder Our freight consolidator for air and ocean freight is Fracht Forwarding, Inc. Fracht is a worldwide company and has agents in most of the countries that we import merchandise from. To identify your local agent, please contact Clearfreight in New York: Clearfreight Bldg. #75 North Hanger Road Suite 210 Jamaica, NY USA Attn: Mr. Richard Castillo Telephone: (718) Fax: (718) Contact In:Taiwan ALL THE WAY EXPRESS 7F-5 NO.2 FU-HSING N. ROAD TAIPEI, TAIWAN ATTN; SAM TIEN TEL: FAX: Contact In: India NEXXUS FREIGHT LOGISTICS SYSTEMS PVT LTD L-321/A, MAHILPALPUR EXTENSION N.H. 8 NEW DELHI TEL: , FAX: ATTN; SUMIT BEHAL Sumit Behal Contact In: Egypt Rock It Transport Services 95 Ismail El Fangary, Nasr City Cairo, Egypt Tel: Fax: Attn: Ayman El Sheikh Contact In: Thailand Glory Transportation 111/9-11 Rimtang Rodfai Sai Paknam Klongton, Klongtoey Bangkok,Thailand Contact In: Pakistan: Pan Asia Freight International B 4 Rahat Jo dero Off Tariq Road, PECHS, karachi Contact : Mr. Hassan Parvez Mr. Nadeem Phone : , , , Fax Contact In: Cambodia RAF INTL FORWARDING CAMBODIA INC POCHENTONG INTL AIRPORT CARGO TERMINAL ROOM# 32 & 33 NATIONAL ROAD 4 DANGKOK DISTRIC PHNOM PENH CAMBODIA TEL: FAX: Contact In: Bangladesh PAN-ASIA INTERNATIONAL ROOM B-4 2ND FLOOR RAHAT JO'DARA 172-L BLOCK 2 PECAS KARACHI TEL: FAX: Contact In: Bangladesh Trans-Asia Express Ltd Dhaka, Bangladesh Tel: , Fax: , Attn: Mostakim
41 Contact In: Vietnam Contact In: California WORLDWIDE FREIGHT FORWARDING ROOM 207 HAI THANH BLDG NO 2 THI SACH STREET DISTRICT 1 HO CHI MINH CITY, VIETNAM ATTN: THUY TRANG/BUCH NGOC TEL: FAX: Contact In: HK All The Way Express Ltd Rm /F Metro Centre Phase 2 No.21 Lam Hing Street Kowloon Bay, Kowloon Hong Kong Tel: Fax: CLEARFREIGHT INC 880 APOLLO STREET EL SEGUNDO, CA TEL: Contact in China: Contact in:ninbo RAF INTERNATIONAL FORWARDING INC 25A NO.2 PEAKWAY TOWER, LANE 600 TIAN SHAN ROAD, SHANGHAI,CHINA TEL: , , FAZ: Contact In: China Catic-Raf INT'L Freight Forwarding Xiamen LTD. 22/F, Yinlong Building, NO.258, Dongdu Road, Huli, Xiamen Tel: Fax: Mail: Attn: Mr.Austin Chu NGB office's details: Rm369, East zhong shan RD., Ningbo,China Tel: / CTC: Mr.David Chen Mail: If you cannot consolidate our freight with any of the above freight forwarders, you will need to obtain prior approval from Mr. Moris Zilkha at: Intimo Inc. 65 East 2 nd Street, Tel. (516) Fax (516) Mineola, NY Failure on your part to use our designated consolidator or to obtain our prior written approval to use your designated forwarder at least 10 days prior to shipping will result in a penalty of either 10% of shipping cost or the difference in freight charges had you used our designated carrier at our discretion. C. Carton Marking & Requirements There are two types of shipments made to Intimo, each with different requirements: Standard shipments Merchandise shipped to us in our standard export requirements. Upon our receiving, this merchandise is repacked by us and shipped to our customers.
42 Re-shippable carton shipments Merchandise is shipped to us packed in accordance to the requirements of our customers, and forwarded in as is condition to our customer. This mode of shipping will therefore need to be in compliance with the packing requirement of our customer. All orders unless you are advised otherwise are to be shipped with our standard requirements. If an order is to ship with re-shippable cartons, the comments section of the purchase order will specify this requirement or you may b notified by separate communication. Please note that each customer requiring reshippable cartons has different packing and shipping requirements, and as such, you will be advised of different requirements for each order. Standard Shipments Carton Markings Each carton must be clearly marked on the smallest side with this information completed: PO # / Supplier# Product # / Color # Garment # / Label Fabric Code Size Scale Units per Size / Total Units Customer Name Carton # Comments (complete if any) Locator # (leave blank for Intimo to complete upon receiving) Report # (leave blank for Intimo to complete upon receiving) Carton Label requirement: Label should be large enough for viewing from a distance. Use a font size of at least 40pts. Arial font or Times New Roman fonts are preferred. Label should be at least 8 1/2" wide x 11" height. Label should be placed on the two smallest sides of the carton. Carton requirements are as follows: Maximum allowable weight per carton is 30 Lbs Maximum allowable size per carton is 30" Length x 20" Height x 25"Width. Minimum height of each carton must be at least 7. Must be able to stack at least three adjacent rows, one over the other on the side with the largest surface. Cartons must have straight and parallel folding lines. Folded cartons should have sharp 90 degree corners and edges, such that cartons should not bulge and be stackable. Carton seams must be strong to prevent breakage.
43 Cartons must be strong enough to prevent breakage. Carton must have a minimum bursting strength of 350 lbs/square inch. Carton Seal Requirement Use either of : Cartons must be sealed by asphalt bas, tamper proof paper tape, or paper tape reinforced with fiber or string, or Nylon or plastic tape imprinted with logo. If you are using nylon tape, you must have a topper cardboard insert at the top and bottom of the carton to prevent pilferage and to help keep box together and in shape, or Carton must be stapled and sealed with imprinted nylon tape. Maximum number of garment placed in a carton: Garmen ts Type SILK Without Hangers SILK With Hangers COTTON Without Hangers COTTO N With Hangers POLYESTER Without Hangers POLYESTE R Without Hangers Boxers, Jams or Similar Items 144 PCs Maximum 72 PCs Maximum 60 PCs Maximum 48 PCs Maximu m 60 PCs Maximum 48 PCs Maximum All Tops, Pants or Similar Items 60 PCs Maximum 48 PCs Maximum 48 PCs Maximum 36 PCs Maximu m 48 PCs Maximum 36 PCs Maximum All Pjs, Robes or Similar Items 36 PCs Maximum 24 PCs Maximum 36 PCs Maximum 24 PCs Maximu m 36 PCs Maximum 24 PCs Maximum Re-shippable shipments Carton Markings We will advise you on an order by order basis. However as a general rule you will need to only mark: PO # / Vendor Carton # Carton Label requirement We will advise you on an order by order basis. However as a general rule, you will not have any labels on these cartons. Carton requirements We will advise you on an order by order basis, however as a general rule, the following apply: Minimum height of each carton must be at least 7. Must be able to stack at least three adjacent rows, one over the other on the side with the largest surface.
44 C. PACKING Requirements Cartons must have straight and parallel folding lines. Folded cartons should have sharp 90 degree corners and edges, such that cartons should not bulge and be stackable. Carton seams must be strong to prevent breakage. Cartons must be strong enough to prevent breakage. Carton must have a minimum bursting strength of 350 lbs/square inch. Carton Seal Requirement Use either of : Cartons must be sealed by asphalt base, tamper proof paper tape, or paper tape reinforced with fiber or string, or Nylon or plastic tape. If you are using nylon tape, it must not have any logo or identification on it and must be either clear or of solid color. You must also use a topper cardboard insert at the top and bottom of the carton to prevent pilferage and to help keep box together and in shape, or Carton must not be stapled unless you are directed otherwise. Carton must not have any plastic or metal straps. Maximum number of garment placed in a carton Contents of the reshippable carton will be specified in the order. All same type reshippable cartons must have identical contents with no deviation. There are three types of packing methods for a Standard Intimo shipments. Reshippable orders each have unique packing requirements as stipulated by our customer. Standard shipments Garment on Hanger (GOH) Garment shipped on approved hanger. Garment must be hung centered on garment. For bottoms, the fly must be centered between the hanger clips. For tops, the placket must be centered between the hanger clips. Garment and hanger must be in full length poly bag with hanger hook protruding out of the polybag. Garment can not be folded to fit a smaller polybag. You may fold garment and polybag together to fit a smaller size carton. Hangtag / Ticket on bottoms must be swift attached to either the care label or to the wearer s left side waistband; For tops, swift attach to either care label or wearer s left sleeve Hanger clips must be free of any tissue paper, foam, or any added material. Do not use any plastic clips or pins.
45 Flat Pack Merchandise shipped with no hanger. Use separate clear polybag for each individual item. Use Intimo logo tissue paper Use product and shipment identifier label on polybag in format specified below: Repack merchandise in prepack scale in master poly bag. Web Shipments Merchandise shipped flat packed with no hanger. Use Intimo 8.5 X 10 Intimo Logo polybags for underwear items, and clear 10.5 x 12.5 poly bags with min 1.5 mil thickness for Pj s and Robes. Use Intimo logo tissue paper inside of folded garment. Use product identifier sticker on lower right side of polybag. Position sticker at a margin of.5 away from the sides of the polybag. Identifier sticker must contain style number centered in 20 point bold font on the first line, the size in 16 point bold font centered on the second line and the color number centered in 12 point bold font on the third line. The top and bottom margins of the sticker must be the same. Do not use master polybags. Pack product in cartons by size and color. Re-Shippable Shipments Each customer / order will have unique instructions. If you are not advised of these instructions or are unclear about them, please ask us to clarify. If you fail to ask for these particular instructions a noncompliance penalty may be imposed by our customer. If this is the case, this penalty will be passed on to your account. Do not assume merchandise needs to be in individual or master polybags. Polybags may need to meet particular criteria of size, thickness and means of closure. Labeling requirements vary by customer / order. If you do not receive this information, do not assume it is as any past order and you must request to receive the details from us in writing. PO EXTENSION OR SHIP METHOD CHANGE REQUEST Date: Request is faxed more than 30 days prior to cancel date on PO. Fax request to: Intimo Production: (212)
46 Request is faxed less than 30 days prior to cancel date, but more than 21 days prior to cancel date on PO. Fax request to: Intimo Allocations: (212) Request is faxed less than 20 days prior to cancel date on PO. Fax request to: Intimo Allocations: (212) & Intimo Traffic: (516) Supplier # PO # PO Type PO Cancel Date ETA Date (Est. Time of Arrival In Warehouse) Request Covering: All Products on PO Listed Products # & Quantities: # Qty # Qty # Qty Request to : (check & complete all applicable options) Ship days late by same ship method. New ETAIW date Ship days late by: Ocean or Sea/Air or Air. New ETAIW date Cannot ship good pre-ticketed as requested. Cannot ship goods on hangers as requested. INTIMO USE ONLY. Return Message to you approving or rejecting your request: Modifications as requested above have been approved by on. Modified PO with applicable changes, including any price adjustments for penalties following. We are unable to accept your modifications because Intimo Use: RCPT (+ / -, days) 1st O/O Cust Cntrl SLP S C OK, OK w/ext, Not OK If OK w/ext, attach written ext copy to this form, & file original ext in Cust file. Cntrl S & C modified by on. 2nd O/O Cust Cntrl SLP S C OK, OK w/ext, Not OK If OK w/ext, attach written ext copy to this form, & file original ext in Cust file. Cntrl S & C modified by on. 2nd O/O Cust Cntrl 1st O/O Cust Comments:
47 SAMPLE PACKING SLIP DATE INVOICE NO SHIPPING VIA SHIPPING ON SHIPPING MARK: INTIMO P.O. PRODUCT. QTY. C/NO. SIZE RATIO TO: INTIMO INC. 143 WEST 29TH ST. NEW YORK, NY 10001, U.S.A CTN.NO P.O. STYLE (Intimo gmt#) FAB PRODUCT Q.T.Y PER SIZE Q.T.Y LB L G.W. M3 TOTAL CARTONS TOTAL PCS REMAR K FROM: PAGE: INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM A-50
48 T O : INTIMO INC. 7 WEST 36TH STREET 6TH FLOOR, NEW YORK, NY 10018, USA * INVOICE * FAX # INVOICE # S/C NO. DATE OF INVOICE FROM: TO: Contract/ Identification No: L/C No. T/T Shipping Mark # Style No (Intimo s gmt#) and Description of Goods Fabric Q.T.Y. Unit Price Amount Total: ASSIST PROVIDED BY THE BUYER: HANGTAG: PRICE TICKET: HANGER: Grand Total: PACKEDI IN: CARTONS TTL: PCS BANK: ACCOUNT NO. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM A-51
49 A. FABRIC DEFECT Woven Fabric Defects Defect Explanation Severity Burl Mark Drawbacks Dropped Pick End Out Fly Harness Breakdown Jerk-in When a slub or extra piece of yarn is woven into the fabric, it is often removed by a burling tool. This leaves an open place in the fabric. Caused by excessive loom tension gradually applied by some abnormal restriction. When the restriction is removed, the excess slack is woven into the fabric. Usually the ends are broken. Caused by the filling insertion mechanism on a shuttles loom not holding the filling yarn, causing the filling yarn to be woven without tension. Caused by the yarn breaking as the loom continues to run. The defect will appear as a thin line. Usually caused by the spinning process; small fibers spun into yarn of another stock. Often caused by lack of precautions to prevent contamination. Caused by the harness straps breaking on the loom. There will be a definite pattern change in the weave. Caused by an extra piece of filling yarn being jerked part was into the fabric by the shuttle. The defect will appear at the selvage. Major Major Major Major Usually minor, but size & color could make it major. Major Major or minor depends on how close the patterns are cut to the edge. Knots Caused by tying spools of yarn together. Minor Mixed End Mixed Filling Open Reed Slub Yarn of a different fiber blend used on the warp frame, resulting in a streak in the fabric. Caused by bobbin of lightweight yarn or different fiber blend used in filling. Will appear as a distinct shade change. Results from a bent reed wire causing warp ends to be held apart, exposing the filling yarn. Usually caused by an extra piece of yarn that is woven into fabric. It can also be caused by thick places in the yarn. Major Major Major Major Smash Caused by a number of ruptured warp ends that have been repaired. Major Soiled Filling or End Stop Mark Thin Place Dirty, oily looking spots on the warp or filling yarns, or on a package-dyed yarn. When the loom is stopped, the yarn elongates under tension; when loom starts again, the slack is woven into the fabric. Often caused by the filling yarn breaking and the loom continuing to run until the operator notices the problem. Major Can be Major or Minor Major INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM A-52
50 Knitting Defects Defect Explanation Severity Barre Birdseye Broken Color Pattern Drop Stitches End Out Occurs in a circular knit. Caused by mixing yarn on feed into machine Caused by unintentional tucking from malfunctioning needle. Usually two small distorted stitches, side by side. Usually caused by colored yarn out of place on frame Results from malfunctioning needle or jack. Will appear as holes or missing stiches. Occurs in Warp knit. Results from knitting machine continuing to run with missing end. Major Major or Minor depending on severity Major Major Major Hole Caused by a broken or blunt needle. Major Missing Yarn Mixed Yarn Needle Line Press-Off Runner Slub Straying End Occurs in Circular knit. Caused by one end of yarn missing from feed and machine continuing to run. Occurs in Warp knit. Results from wrong fiber yarn (or wrong size yarn) placed on warp. Fabric could appear as thick end or different colors if fibers have different affinity for dye. Caused by bent needle forming distorted stitches. Usually vertical lines. Results when all or some of the needles on circular knitting fail to function and fabric either falls off the machine or design is completely disrupted or destroyed. Caused by broken needle. Will appear as a vertical line. Usually caused by a thick or heavy place in yarn, or by lint getting onto yarn feeds. Warp knit. Caused when an end of yarn breaks and the loose end strays and is knit irregularly into another area. Major Major Major. Major Major Major Major INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM A-53
51 Dyeing or Finishing Defects Defect Explanation Severity Askewed or Bias Back Fabric Seam Impression Bowing Condition where filling yarns are not square with warp yarns on woven fabrics or where courses are not square with wale lines on knits. Backing fabric is often used to cushion fabric being printed. If there is a joining seam in the backing fabric, an impression will result on printed fabric. Usually caused by finishing. Woven filling yarns lie in an arc across width of goods. Establish standards of acceptance. Critical on strips or patterns; not as critical on solids. Major or Minor depending on severity. Major Major or Minor Color Out The result of colors running low in reservoir on printing machine. Major Color Smear The result of color being smeared during printing Major or Minor Crease Mark Crease Streak Dye Streak in Printing Differs from crease streak in that streak will probably appear for an entire roll. Crease mark appears where fabric folds in the finishing process. Occurs In Tubular knits. Results from creased fabric passing through squeeze rollers in dyeing process. Results from a damaged doctor blade or a blade not cleaned properly. Usually a long streak until the operator notices the problem. Major Major for outerwear; Minor for underwear. Major Mottled Color applied unevenly during printing. Major Pin Holes Printing Machine Stop Print Out of Register Holes along selvage caused by pins holding fabric while it processes through tenter frame. Dye Smudged along width of fabric as a result of the printing machine stopping. Caused by print rollers not being synchronized properly; results in various colors of the design not printed in proper position. Major, if pinholes extend into body of fabric far enough to be visible in finished product. Major Major or Minor Puckered selvage Caused by selvage being stretched in finishing. Major or Minor Sanforize Pucker Scrimp Results from uneven wetting out on sanforize; usually caused by defective spray heads. Result of fabric being folded or creased when passing through printing machine. Will be areas not printed. Major Major Selvage Torn Caused by the excessive tension while processing through frames. Major Water Spots Caused by wet fabric being allowed to remain too long before drying. Major INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
52 B. MANUFACTURING DEFECT Defect Explanation Severity Skipped stitch Stitch has not penetrated all layers of fabric, but is secure. Minor Broken stitch Sewing thread is broken; thread can be raveled out on chain or blind Major stitch. Dropped stitch Thread loop is not caught in chain or blind stitch. Thread can be raveled Minor out. Un-matched plaid Prints or yarn-dyed patterns on fabric that do not match at joins. Ie Major pockets and side seams and rises. Open seams All openings along seam stitch line caused by a sewing deficiency. Major or Minor depending on severity. Poor mend or repair A repair that is not neatly done. This includes stitching holes that shows after re-sewing. Top stitching or Caused by incorrect stitched tension or feed. Major puckering Snaps/buttons not aligned Snap stud not aligned with socket; button not aligned with buttonhole. Major Run-off stitch Stitch missing the areas being hemmed. Minor Major or Minor depending on severity. Ink, chalk marks, stickers, tape Ink, chalk marks, stickers, tape left on by manufacturer presumably for internal marking and handling. Minor Mislocated label, hangtag Label not in specified location. Major or Minor depending on severity. Material sew in Material caught incorrectly in the stitching process. Major Damp goods May be caused by packing too soon after pressing, leaving product still damp and with a mildew odor. Major or Minor depending on severity. Excessive puckering Fabric gathered at stitching, especially at double needle stitch areas. Major or Minor depending on severity. Burn-through Where sonic quilt burned a hole through the item. Major Cold quilt Where sonic quilt did not bind to front and back of an item together. Major or Minor depending on severity. C. FOLDING & PACKING DEFECT Defect Explanation Severity Wrong pre-pack /size scales Wrong sizes found in the package. Major Wrong folding Includes incorrect folding method and bad crease due to incorrect folding. Major or Minor depending on severity Wrong tag Incorrect retail sticker and/or UPC hangtag used or incorrect Major placement. Missing packing materials Missing tissue, card board, pins, hangers etc Major or Minor depending on severity Incorrect packing materials Not using the specified materials such as hangers and poly bags. Major INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
53 B. How To Measure Guideline A. MENS UNDERWEAR 1 Center Back Length - Lay garment flat with the back of the garment facing you. Measure from center of the back neck seam, down the center of the back to the bottom of garment. 2 Across Shoulder - Lay garment flat with the back of the garment facing you. Locate the shoulder points, where the shoulder seams meet the top of the armhole when there is no natural shoulder seam, measure where the natural fold of the shoulder meets the top of the armhole. Measure straight across from shoulder point to shoulder point. 3 Across Back - Lay garment flat with the back of the garment facing you. Measure down from the center back neck seam the number of inches specified on the spec sheet. At this point, measure across from armhole to armhole. 1 Sleeve Length (From Center Back Neck) - Garments with Center Back Seam: Starting where the center back seam meets neck seam, measure across the back to the point where the shoulder seam joins the armhole, following the contour of the center fold of the sleeve to the bottom/opening. To determine center back neck of garment without center back seam, measure along the back neck seam from shoulder seam to shoulder seam. Half of this amount is the center back neck. Measure as above. 2 Sleeve Length Inseam - Lay the sleeve flat and position the sleeve so that the under arm seam of the sleeve is in full view. Measure from the armhole along the sleeve inseam to the bottom of the sleeve. 1 Front Length (High Point of Shoulder) - Lay garment flat with the front facing you. Measure from the high point of shoulder or from the fold of natural shoulder to the bottom of garment, keeping the tape measure parallel to the center front. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
54 1 Outseam - Lay one entire leg flat with side seam facing you. Measure from the top of waistband or, if pant has no waistband, measure from top of the garment to the bottom of the leg following the contour of the side seam. 1 Front Rise - Lay garment flat with the front facing you. Gently smooth out all wrinkles in the crotch area so that the seam is flat from crotch to waist. Measure from the point where front rise seam joins inseam following the contour of the front rise seam to top of waistband, or if pant has no waistband, measure to top of garment. 2 Back Rise - Lay garment flat with the back facing you. Smooth out wrinkles so that the seam is flat from crotch to waist. Measure from point where the back rise seam joins the inseam, following the contour of the back seam to the top of waistband, or if pant has no waistband, measure to top of garment. 1 Sleeve Length (From Shoulder) - Measure along the outside fold of the sleeve from the armhole seam at shoulder to the bottom of the sleeve. 2 Crotch Width - Fasten the crotch closure, if applicable. Lay the bottom of the garment flat with the front facing you. Measure across the crotch seam. Alternatively, lay the garment flat, measure the bottom of the garment where the fold line is. The method to be applied will be indicated on the spec sheet. 173 Front Opening - Follow contour of seam. 1 Neck Drop - Lay the garment flat with the front facing you. Measure vertically from imaginary line to neck/collar seam. (Imaginary line is the horizontal line from seam to seam point.) 2 Armhole Depth - Lay the garment flat with the front facing you. For woven, measure diagonally from top of armhole to the bottom of armhole (or shoulder seam to side seam). For Knits, measure from the top of armhole to the bottom of armhole following the contour of the armhole seam. 1 Neck Width - Lay garment flat with the front facing you. Measure from seam to seam where the back and front panel meets. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
55 1 Cuff (Relaxed/Extended) - Lay sleeve flat (sleeve closed on button styles). Measure straight across bottom of sleeve fold to fold. For extended measurements, measure as above with elastic or knit fabric fully extended. 2 Chest/Bust - Lay garment flat. Measure straight across garment from side to side, 1 from the bottom of armhole. Garments with center back pleats to be measured with pleat open. 3 Waist (Relaxed/Extended) - On garments with a waistband, measure from side to side along the center of the waistband. For extended measurements, measure as above with elastic or knit fully extended. Garments without waistband measure along top edge. 1 Seat - For Boxers: Lay the garment flat with the front facing you. Locate seat position by measuring 3" up from crotch seam and place a pin. Measure from side to side across the pin, keeping the tape measure parallel to the contour of the front waistline. For Briefs: Measure straight across from side to side at top of leg opening. 2 Sweep - (Always measure closed). Lay garment flat. Making sure that any pleats are fully extended, measure at bottom of garment from side to side horizontally across. For extended measurements, measure as above with elastic or knit fully extended. 1 Neck Circumference (Relaxed/Extended) - Close neckline and lay flat from center back to center front. Measure along neck seam opening. 1 Bottom Opening - Lay the bottom of the pant leg flat. Measure straight across the bottom opening from fold to fold. B. MENS ROBES 1 Center Back Length - Lay garment flat with the back of the garment facing you. Measure from center of the back neck seam, down the center of the back to the bottom of garment. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
56 2 Across Shoulder - Lay garment flat with the back of the garment facing you. Locate the shoulder points, where the shoulder seams meet the top of the armhole. When there is no natural shoulder seam, measure where the natural fold of the shoulder meets the top of the armhole. Measure straight across from shoulder point to shoulder point. 3 Across Back - Lay garment flat with the back of the garment facing you. Measure down from the center back neck seam the number of inches specified on the spec sheet. At this point, measure straight across from armhole seam to armhole seam. 1 Sleeve Length (From Center Back Neck) - Garments with Center Back Seam: Starting where the center back seam meets neck seam, measure across the back to the point where the shoulder seam joins the armhole, following the contour of the center fold of the sleeve to the bottom/opening. To determine center back neck of garment without center back seam, measure along the back neck seam from shoulder seam to shoulder seam. Half of this amount is the center back neck. Measure as above. 1 Sweep - (Always measure closed). Lay garment flat. Making sure that any pleats are fully extended, measure at bottom of garment from side to side horizontally across. For extended measurements, measure as above with elastic or knit fully extended. 1 Front Length (High Point of Shoulder) - Lay garment flat with front facing you. Measure from the high point of shoulder or from the fold of natural shoulder to the bottom of garment, keeping the tape measure parallel to the center front. 1 Hood Height - Align neck seam and front edges of hood. Lay hood flat front to center back. Measure hood height from neck seam to top fold. 2 Hood Width - Align hood as described in Measurement #1 49. Measure across widest part of hood from center front to fold at center back. 1 Armhole Depth - Lay the garment flat with the front facing you. For woven, measure diagonally from top of armhole to the bottom of armhole (or shoulder seam to side seam). For Knits, measure from the top of armhole to the bottom of armhole following the contour of the armhole seam. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
57 1 Raglan Armhole Depth - Place ruler or any straight edge from armhole to armhole, making sure that top edge of ruler is lined with bottom of armhole. Place tape measure vertically to determine "Armhole Depth" from back neckline (seam) of garment to the top edge of ruler. 192 Belt Length - Measure flat from one end of belt to the other end. 1 Upper Arm - Lay the sleeve flat. Eliminate all wrinkles under the arm. With the tape measure straight across from side to side, from 1 under armhole. 1 Cuff (Relaxed/Extended) - Lay the sleeve flat (sleeve closed on button styles). Measure straight across the bottom of the sleeve fold to fold. For extended measurements, measure as above with elastic or knit fabric fully extended. 1 Waist (Relaxed/Extended) - Lay garment flat. Measure from side to side at the narrowest point. C. MENS PAJAMAS 1 Center Back Length - Lay garment flat with the back of the garment facing you. Measure from center of the back neck seam, down the center of the back to the bottom of garment. 2 Across Shoulder - Lay garment flat with the back of the garment facing you. Locate the shoulder points, where the shoulder seams meet the top of the armhole when there is no natural shoulder seam, measure where the natural fold of the shoulder meets the top of the armhole. Measure straight across from shoulder point to shoulder point. 3 Across Back - Lay garment flat with the back of the garment facing you. Measure down from the center back neck seam the number of inches specified on the spec sheet. At this point, measure across from armhole to armhole. 1 Sleeve Length (From Center Back Neck) - Garments with Center Back Seam: Starting where the center back seam meets neck seam, measure across the back to the point where the shoulder seam joins the armhole, following the contour of the center fold of the sleeve to the bottom/opening. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
58 To determine center back neck of garment without center back seam, measure along the back neck seam from shoulder seam to shoulder seam. Half of this amount is the center back neck. Measure as above. 1 Front Length (High Point Of Shoulder) - Lay garment flat with front facing you. Measure from the high point of shoulder or from the fold of natural shoulder to the bottom of garment, keeping the tape measure parallel to the center front. 1 Side Length - Lay garment flat along the side seam. Measure from the armhole to the bottom of garment. On garments with shirttails or slits, measure at top of slit. 1 Neck Drop - Lay the garment flat with the front facing you. Measure vertically from imaginary line to neck/collar seam. (Imaginary line is the horizontal line from seam to seam point.) 2 Armhole Depth - Lay the garment flat with the front facing you. For woven, measure diagonally from top of armhole to the bottom of armhole (or shoulder seam to side seam). For Knits, measure from the top of armhole to the bottom of armhole following the contour of the armhole seam. 1 Neck Width - Lay garment flat with the front facing you. Measure from seam to seam where the back and front panel meets. 1 Upper Arm - Lay the sleeve flat. Eliminate all wrinkles under the arm. With the tape measure straight across from side to side, from 1 under armhole. 1 Cuff (Relaxed/Extended) - Lay the sleeve flat (sleeve closed on button styles). Measure straight across the bottom of the sleeve fold to fold. For extended measurements, measure as above with elastic or knit fabric fully extended. 2 Chest/Bust - Lay garment flat. Measure straight across garment from side to side, 1 under the armholes. Garments with center back pleats to be measured with pleat open. 3 Waist (Relaxed/Extended) - Lay garment flat. Measure from side to side at the narrowest point. 1 Sweep - (Always measure closed). Lay garment flat. Making sure that any pleats are fully extended, measure at bottom of garment from side to side horizontally across. For extended measurements, measure as above with elastic or knit fully extended. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
59 1 Collar Length - Fold garment at center back neck, keeping the two collar points together measure along collar/neck seam from edge of collar to fold at center back. 1 Outseam - Lay one entire leg flat. Measure from the top of the garment to the bottom of the leg following the contour of the side seam. 2 Inseam - Lay one entire leg flat with inseam facing you. Measure from where the crotch seam joins the inseam down to the bottom of garment. 3 Front Rise - Lay garment flat with the front facing you. Gently smooth out all wrinkles in the crotch area so that the seam is flat from crotch to waist. Measure from the point where front rise seam joins inseam following the contour of the front rise seam to top of waistband, or if pant has no waistband, measure to top of garment. 4 Back Rise - Lay garment flat with the back facing you. Gently smooth out wrinkles along seat seam so that the seam is flat from crotch to waist. Measure from point where the back seam joins the inseam follow the contour of the seat seam to the top of waistband Pant without waistband, measure to top of garment. Belt Length - Measure flat from one end of belt to the other end. 1 Seat - Lay garment flat with front facing you. Locate seat position by measuring 3" up from crotch seam and place a pin. Measure from side to side across the pin keeping the tape measure parallel to the contour of the front waistline. 1 Thigh - Lay one entire leg flat. At the crotch, measure across the leg parallel to waist from fold to fold. Alternate method for creased legs: Lay one leg flat crease to crease. Measure across leg at the base of the crotch. 1 Leg Opening - Measure across bottom of leg opening. D. MENS BOXER 1 Outseam - Lay one entire leg flat with side seam facing you. Measure from the top of waistband or if pant has no waistband measure from top of the garment to the bottom of the leg following the contour of the side seam. 2 Inseam - Lay one entire leg flat with inseam facing you. Measure from where the crotch seam joins the inseam down to the bottom of garment. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
60 3 Front Rise - Lay garment flat with the front facing you. Gently smooth out all wrinkles in the crotch area so that the seam is flat from crotch to waist. Measure from the point where front rise seam joins inseam following the contour of the front rise seam to top of waistband, or if pant has no waistband, measure to top of garment. 4 Back Rise - Lay garment flat with the back facing you. Smooth out wrinkles so that the seam is flat from crotch to waist. Measure from point where the back rise seam joins the inseam, following the contour of the back rise seam to the top of waistband. Pants without waistband measure to top of garment. Waist (Relaxed/Extended) - On garments with a waistband, measure from side to side along the center of the waistband. For extended measurements, measure as above with elastic or knit fully extended. Garments without waistband measure along top edge. Seat - Lay the garment flat with front facing you. Locate seat position by measuring 3" up from crotch seam and place a pin. Measure from side to side across the pin keeping the tape measure parallel to the contour of the front waistline. Thigh - Lay one entire leg flat. At the crotch, measure across the leg parallel to waist from fold to fold. Alternate Method for Creased Legs: Lay one leg flat crease to crease. Measure across the leg parallel to waist at the base of the crotch. 1 Bottom Opening - Lay the bottom of the pant leg flat. Measure straight across the bottom opening from fold to fold, or crease to crease. True Rise - Difference between inseam and outseam. Men's Briefs and Boxers 210 Waist Extended 134 Crotch Width 126 Outside Leg (Outseam) 129 Back Rise 212 Seat 173 Front Opening 128 Front Rise 225 Leg Opening INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
61 Men's Crew Neck T-Shirts, Polo Shirts. 101 Center Back Length 209 Chest 122 H.P.S. Front Length 213 Sweep 1 Across Shoulder 176 Armhole Depth 207 Sleeve Opening 132 Sleeve Length From Shoulder Seam 1 Neck Width 116 Sleeve Inseam 115 Sleeve Length from C.B. INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
62 INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
63 Men s Pajamas A. NYC OFFICE INTIMO INC. 143 WEST 29 ST. 5 FLOOR NEW YORK, NY MAIN LINE: (212) FAX NO.: (212) Area of Service Person In Charge Telephone Address Extensions Production Randy Devivo 202 Product / Accessories/ticketing Arun DasGupta 209 Design Approval Joan Wenzel 227 Order Allocation Giovany Vasquez 207 Product Development Anne Witteck 225 For the respective personnel telephone numbers, please call the main line, followed by their extension. B. WAREHOUSE 65 EAST 2 ND STREET, MINEOLA, NY MAIN LINE: (516) FAX NO.: (516) Area of Service Person In Charge Address LOC / Finance Morris Zilkha Incoming Shipment Steven Aronoff INTIMO MANUAL Full Version.DOC Last saved 9/29/ :43:00 PM
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