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1 NASDAQ: BBSI Corporate Presentation November 2012

2 Forward-Looking Statements Statements in this presentation about future events or performance, including gross revenues and earnings expectations for the fourth quarter of 2012, are forward-looking statements which involve known and unknown risks, uncertainties and other factors that may cause the actual results of the Company to be materially different from any future results expressed or implied by such forwardlooking statements. Factors that could affect future results include economic conditions in the Company's service areas, the effect of changes in the Company's mix of services on gross margin, the Company's ability to retain current clients and attract new clients, the availability of financing or other sources of capital, including the impact of such availability on the Company s plans to redeem its preferred stock, future workers' compensation claims experience, the effect of changes in the workers compensation regulatory environment in one or more of the Company s primary markets, the collectability of accounts receivable, and the effect of conditions in the global capital markets on the Company s investment portfolio, among others. Other important factors that may affect the Company s future prospects are described in the Company s 2011 Annual Report on Form 10-K. Although forwardlooking statements help to provide complete information about the Company, readers should keep in mind that forward-looking statements are less reliable than historical information. The Company undertakes no obligation to update or revise forward-looking statements in this presentation to reflect events or changes in circumstances that occur after the date of this presentation. 2

3 A BBSI Client Evolution Case Study Pre-BBSI: Business Formation Business owner comes up with an idea and puts everything into it 3

4 A BBSI Client Evolution Case Study Pre-BBSI: Grassroots Growth The company has early success but they reach inflection points which move the idea beyond its original structure 4

5 A BBSI Client Evolution Case Study Pre-BBSI: Tactical to Dynamic Organization The company has grown to 20 employees, but the business owner is facing new complexities They can no longer impact their organization through direct interface (i.e. tactical interface) Replicating past success while scaling the organization becomes more & more complex The efficiency of the organization becomes compromised 5

6 A BBSI Client Evolution Case Study Enter BBSI We partner with the business owner to frame a management platform that brings predictability to their organization We leverage the business investment in human capital through a unique, high-touch, results-oriented approach We enable business owners to focus on their core business, eliminating organizational complexity and maximizing profitability 6

7 How We Do It? We take the best tools of HR outsourcing and mold them into a management platform This platform helps our clients more effectively leverage their internal resources 7

8 Three Tier Partnership Platform Customer Referrals Direct Referral Networks Stage 3: Business Focus Engage business owner Where is the business today? Develop plan for reaching goals Continual assessment Stage 2: Dynamic Engage management/supervisors Education & understanding What HR issues have plagued results? Successful client = 90% client retention rate Recurring revenue stream for BBSI Stage 1: Tactical Cultural alignment On-boarding employees into HR management system (payroll, insurance, staffing, etc.) Terminate non-conforming partnerships 8

9 Unique Differentiator = BBSI Management Decentralized, autonomous management philosophy & structure Highly competitive salaries attract best talent & high employee ROI Bottom 10% philosophy Entrepreneurial driven Most clients within 50 mile radius of BBSI branch Allows for hands-on interface Fosters customer loyalty Customer referrals through established relationships Scalable We impact over 3,000 companies & have an industryleading 90% client retention rate 9

10 Expansive Market Opportunity for BBSI HR outsourcing market is expected to reach $162 billion by 2015¹ Consulting industry to reach $366 billion in 2011² HR Outsourcing Market³ BBSI Market Penetration 5% Highly underdeveloped market e.g., California Professional Employer Organization (PEO) industry still has < 5% market penetration BBSI has realized a 100+% increase in PEO clients since 2007, demonstrating scalable operating model The Opportunity 95% ¹Global Industry Analysts, Feb ²Plunkett Research, ³Company estimates. 10

11 Competitive Landscape HR Outsourcing Business Consulting 11

12 BBSI Office Locations 57 offices in 10 states; conduct business in 23 states Opportunities to backfill existing markets Acquisitions help provide entrance into new markets 12

13 Annual Gross Revenues & PEO Client Growth Gross Revenues ($Millions) PEO Customers 1,935 2,240 1,565 $1,908 1, ,098 1,140 $1,528 $1,237 $1,040 $1,116 $1,081 $1, Sep-12 13

14 Annual Financial Performance $1,908 $2,069 - $2,074G² Annual Gross Revenues ($Millions) Diluted EPS¹ $1,081 $1,020 $1,237 $1,528 $1.56 $ $1.93G² 24% revenue growth vs driven by 24% increase in PEO clients $0.53 $0.26 $0.71 $ Sep-12 Dec-12E ¹2009 excludes a $0.64 per share charge for a change in the estimate of workers comp reserves excludes a $0.86 per share charge for a change in the estimate of workers comp reserves as well as the benefit of $10M life insurance proceeds and related favorable income tax rate, and incremental SG&A costs associated with CEO transition. ²TTM at December 2012 based on actual plus mid-point Q4-12 guidance issued and only effective on October 23,

15 Quarterly Gross Revenue Growth $Millions $558.0 $587.5¹ $494.1 $262.6 $331.1 $432.1 $297.1 $366.9 $332.9 $406.0 $270.8 $344.2 Q1-10 Q1-11 Q1-12 Q2-10 Q2-11 Q2-12 Q3-10 Q3-11 Q3-12 Q4-09 Q4-10 Q4-11E ¹Mid-point Q4-12 guidance, issued and only effective on October 23,

16 Quarterly Earnings Per Share¹ $0.81 $0.75-$0.78 $0.42 $0.41 $0.53 $0.28 ($0.19) Q2-11 Q3-11 Q4-11 Q1-12 Q2-12 Q3-12 Q4-12G² ¹Diluted EPS Q1-11 through Q4-11 exclude the benefit of the $10M life insurance proceeds and related favorable income tax rate, and incremental SG&A costs associated with CEO transition. Q4-11 excludes the $8.5M increase in workers compensation reserve related to the estimate of the ultimate cost of the company s self-insured workers compensation claims liabilities. Q1-12 excludes $0.5M of incremental legal and professional fees associated with the response to requests for a special stockholders meeting. ²Q4-12 guidance issued and only effective on October 23,

17 Free Cash Flow Generation, Minimal Cap Ex $36.0M $13.3M $16.3M $20.1M¹ $2.1M Sep-12 Note: Free cash flow is calculated as operating cash flow minus capital expenditures. ¹Excludes $10M of proceeds from a key man life insurance policy paid in January

18 BBSI Growth Drivers Add headcount to existing clients Leverage referral growth (currently 40% of new business) BBSI generates a majority of its business in the Western third of the U.S. Penetrate new geographical markets Pursue strategic acquisitions to: Expand presence in existing markets Enter new markets Broaden service offerings 18

19 $1,081 $1,020 $1,237 $1,528 $1,908 BBSI Key Takeaways BBSI uniquely offers a comprehensive range of business management solutions Proven, highly scalable business model creates operating leverage Robust growth potential throughout existing & new, underdeveloped markets Industry leading 90% retention rate of client base creates recurring revenue stream Solid financial platform (37% Y/Y revenue growth) with growing cash flow & strong balance sheet 1,140 Gross Revenues ($Millions) PEO Customers 1,342 1,565 1,935 2, Sep-12 19

20 Sep-12 Dec-12G $1,020 $1,237 $1,528 $1,908 $2,072 Key Stats: BBSI (NASDAQ) Trading Data October 24, 2012) Stock Price $ Week Low/High $15.02/30.38 Avg. Daily Vol. (100 day) 34,954 Shares Outstanding 7.0M Public Float, est. 97% Institutional Holdings 81% Insider Holdings 2% Valuation Measures Financial Highlights September 30, 2012) Gross Revenues (ttm) $1,908M EBITDA¹ (ttm) $18.5M Diluted EPS¹ (ttm) $1.56 Cash & Equivalents (mrq) $50.7M Total Assets (mrq) $211.8M Total Debt (mrq) $0.0M Total Liabilities (mrq) $163.1M Total Equity (mrq) $48.7M Annual & TTM Gross Revenues² ($Millions) Market Cap $206.0M Enterprise Value $168.2M EV/Revenue (ttm) 0.1X EV/EBITDA (ttm) 9.1x P/E (ttm) 18.9x Source: CapitalIQ ¹Excludes $8.5M increase in workers compensation reserve related to the estimate of the ultimate cost of the company s self-insured workers compensation claims liabilities and the benefit of $10M life insurance proceeds and related favorable income tax rate, and incremental SG&A costs associated with CEO transition. Q1-12 excludes $0.5M of incremental legal and professional fees associated with the response to requests for a special stockholders meeting. ²TTM at December 2012 based on actual plus mid-point Q4-12 guidance issued and only effective on October 23,

21 BBSI Contacts Barrett Business Services, Inc NE Parkway Drive, Suite 200 Vancouver, WA Tel (360) Company Contact Mike Elich, CEO Investor Relations Liolios Group Scott Liolios or Cody Slach Tel (949)

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