vrealize Operations Management Pack for OpenStack

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1 vrealize Operations Management Pack for This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see EN

2 vrealize Operations Management Pack for You can find the most up-to-date technical documentation on the VMware Web site at: The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: Copyright 2014 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc Hillview Ave. Palo Alto, CA VMware, Inc.

3 Contents About This Book 5 1 Introduction to the vrealize Operations Management Pack for 7 2 Installing and Configuring the Management Pack for 9 Integrate the Management Pack for Openstack with vrealize Management Packs 9 Install the Management Pack 10 Configure the Instance 11 View Management Pack for Objects 12 3 Prerequisites forinstalling and Configuring the Hyperic Agent and Hyperic Plug-Ins for 15 Install the Hyperic Agent in 16 Configure the MySQL Plug-In 16 Configure the Apache Web Server Plug-In 16 Configure the RabbitMQ Plug-In 17 Install the Memcached Plug-In 17 4 Management Pack for Dashboards 19 Displaying Dashboards 19 Controllers Dashboard 20 Compute Infrastructure Dashboard 20 Network Infrastructure Dashboard 21 vcenter Storage Infrastructure Dashboard 22 Tenants Dashboard 23 5 Working with the Management Pack for 25 Open an External Application 26 Configuring with Log Insight 26 6 Management Pack for Alert Definitions 29 7 Management Pack for Capacity Models 45 8 Management Pack for Object Model 49 Objects and Metrics 49 9 Management Pack for Reports 71 Generate a Report 71 VMware, Inc. 3

4 vrealize Operations Management Pack for Index 73 4 VMware, Inc.

5 About This Book The vrealize Operations Management Pack for takes you through the process of deploying a working instance of Management Pack for within your vcenter environment. It also describes the prerequisites for, plug-in installation and configuration, and how to work in the Management Pack for environment. Intended Audience This information is intended for any network engineer, network administrator, network manager, or network operations manager who is involved with the daily operations related to deployment, configuration, change management, troubleshooting, and capacity management of networking technologies. In addition, it is intended for any cloud operations manager, cloud infrastructure manager, or virtual administrator who has operation responsibility for troubleshooting virtual infrastructure problems, and within this infrastructure has been deployed. VMware Technical Publications Glossary VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation, go to VMware, Inc. 5

6 vrealize Operations Management Pack for 6 VMware, Inc.

7 Introduction to the vrealize Operations Management Pack for 1 The Management Pack for extends the operational management capabilities of the vrealize Operations platform to provide operational control of environments. This management pack is intended for administrators who are operating an cloud. It includes the following key features: Performance and availability monitoring of infrastructure and services. Pre-defined dashboards for: Cloud Controllers Compute Infrastructure vcenter Storage Infrastructure Network Infrastructure Tenants Inventory, and Quota usage Visibility into cloud resources running on any VMware ESX, KVM, XEN, or Hyper-v technologies. Advanced performance and capacity analytics for inventory running on any VMware ESX and NSX technologies. Pre-defined alerts for several common operational problems. Report templates for the following objects. Tenant Inventory Infrastructure Capacity Alerts VMware, Inc. 7

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9 Installing and Configuring the 2 Management Pack for Using the Management Pack for, you can collect inventory and capacity information of compute nodes registered with, and inventory and availability of tenants and provisioned virtual machines or networks. This chapter includes the following topics: Integrate the Management Pack for Openstack with vrealize Management Packs, on page 9 Install the Management Pack, on page 10 Configure the Instance, on page 11 View Management Pack for Objects, on page 12 Integrate the Management Pack for Openstack with vrealize Management Packs To enhance monitoring and data collection capabilities, you can integrate the Management Pack for with the vrealize Operations Management Pack for vcenter, vrealize Operations Management Pack for vrealize Hyperic, and the vrealize Operations Management Pack for NSX for Multi-Hypervisor. If you intend to work with all four management packs, for the most efficient use of resources, configure the adapters of the management pack in the following order. 1 Management Pack for vcenter. 2 Management Pack for NSX for Multi-Hypervisor and Management Pack for vrealize Hyperic. The order of these two management packs is not important. 3 Management Pack for. NOTE Each management pack populates a particular area of the user interface with specific data. If you choose not to integrate the Management Pack for with these management packs, some areas of the user interface will not be populated with data. VMware, Inc. 9

10 vrealize Operations Management Pack for Table 2 1. Integration with vrealize Management Packs Management Pack Required by Description vrealize Management Pack for vcenter vrealize Operations Management Pack for vrealize Hyperic vrealize Operations Management Pack for NSX for Multi-Hypervisor Openstack vcenter Storage Infrastructure dashboard Controllers dashboard Controllers navigation tree Network Infrastructure dashboard If the deployment is using vcenter for the compute component, vrealize Management Pack for vcenter provides integration with the data that the management pack collects for vcenter, such as additional metrics and capacity calculations. The Management Pack for takes advantage of the plug-in for vrealize Hyperic for monitoring the availability and resource use of controller services, such as novacompute, neutron-server, and cinder-volume. The plug-in is available on the Solution Exchange and is also provided with vrealize Hyperic In addition, by integrating with vrealize Hyperic, you can monitor the availability and resource use of web, database and messaging applications, including MySQL, Apache, RabbitMQ, and Memcached. If the deployment is using NSX for Multi-Hypervisor for the networking component, vrealize Operations Management Pack for NSX for Multi-Hypervisor provides integration with the data that the management pack collects for NSX for Multi-Hypervisor, such as additional metrics, and monitoring of the networking infrastructure. Install the Management Pack A management pack is the part of the solution that you install. Prerequisites The solution that you downloaded includes a PAK file. Save that PAK file to a temporary folder on your local system. Procedure 1 Log in to the vrealize Operations Manager user interface with admin privileges. 2 In the left pane of vrealize Operations Manager, click the Administration icon and click Solutions. 3 On the Solutions tab, click the plus sign. 10 VMware, Inc.

11 Chapter 2 Installing and Configuring the Management Pack for 4 Browse to locate the temporary folder and select the PAK file. For example, managementpack_name-buildnumber.pak. 5 Click Upload. The upload might take several minutes. 6 Read and accept the EULA, and click Next. Installation details appear in the window during the process. 7 Ensure that you install the PAK file on the master node. 8 When the installation is complete, click Finish. What to do next Configure an adapter instance for the management pack. Configure the Instance After you install the management pack, add and configure an instance to start collecting data. Procedure 1 In the left pane of vrealize Operations Manager, click the Administration icon and click Solutions. 2 On the Solutions tab, click Management Pack for, and click the Configure icon. 3 Configure the instance settings. Option Name Description API Host Port Connection Type Endpoint Type Support Auto Discovery Description Enter a name for the adapter instance. Enter a description for the adapter instance. Enter the host name or IP address where the KeyStone service is running. This service provides an entry point to the API. Enter the port number where the KeyStone service is running. The default port number is Select the connection type with which the management pack should communicate with. The option set by default is HTTPS. Endpoints are the APIs used to call the different services. Select the set of endpoints which vrealize Operations Manager uses when connecting with the API. Detect Automatically. This option is selected by default, and can be used if you do not know where vrealize Operations Manager is installed. Public Only. Select if vrealize Operations Manager is installed outside the management network. Admin Only. Select if vrealize Operations Manager is installed inside the management network. Internal Only. Select if you want to use the Internal service endpoints that are registered with Auto discovery enables the management pack to discover resources and monitor the This option is set to True by default, and should not be changed. VMware, Inc. 11

12 vrealize Operations Management Pack for 4 To add the credentials used to access and optionally vcenter Server, click the plus sign. Option Credential name Username Password Admin Tenant Description Enter the name by which you are identifying the configured credentials. Enter the username with which you connect to. Enter the password with which you connect to. Enter the name of a tenant for which you have an admin role. For the most complete discovery possible, you should have the admin role on all tenants. 5 Click Test Connection to validate the connection. 6 The Advanced Settings area includes the Collector drop-down box, in which you can select the collector upon which you want to run the adapter instance. A collector gathers objects into its inventory for monitoring. The collector specified by default has been selected for optimal data collecting. 7 Click Save Settings. The adapter instance is added to the list. What to do next Verify that the adapter is configured and collecting data by viewing application-related data. Table 2 2. Successful Configuration Indicators Where to View the Information Collection Status and Collection State columns in the Management Pack for Solutions Details pane on the Solutions tab. Environment Overview Dashboards Information to View The strings Collecting or Data receiving appear approximately ten minutes after you have configured the adapter. The objects related to are added to the inventory trees. Management Pack for dashboards are added to the vrealize Operations Manager dashboards. Controllers Compute Infrastructure Network Infrastructure vcenter Storage Infrastructure Tenants Click the Home icon in the left pane of vrealize Operations Manager to view dashboards. View Management Pack for Objects When the Management Pack for has been installed and configured, the following objects are added to the Inventory trees in the vrealize Operations Manager Environment. Check that the environment is configured correctly by viewing objects. Procedure 1 In the left pane of vrealize Operations Manager, click the Environment icon. 2 In the Environment Overview, scroll down the list, and under the Inventory Trees list, click All Objects. 3 In the All Objects list, click the arrow next to MP for. objects are displayed in the expanded list. 12 VMware, Inc.

13 Chapter 2 Installing and Configuring the Management Pack for Table 2 3. Management Pack for Objects Object MP for Instance n-esx Host System n-esx Virtual Machine Compute Infrastructure Compute External Logical Switch Group Logical Router Logical Switch Management Network Infrastructure Network Storage Infrastructure Storage Tenant Description Represents an instance of the adapter. Represents a non-esx hypervisor that is registered with. Represents a virtual machine that has been provisioned by a user and is running on a non-esx hypervisor. Represents an aggregation of all hosts and clusters that are registered with. Represents an aggregation of all va services in the environment. Represents an external logical switch that has been provisioned by a tenant. If NSX for Multi-Hypervisor is being used, this object type is not used. Internal object that is used by the Management Pack for for grouping certain objects together in order to show them on the dashboards. Represents an logical router that has been provisioned by a tenant. If NSX for Multi-Hypervisor is being used, this object type is not used. Represents an logical switch that has been provisioned by a tenant. If NSX for Multi-Hypervisor is being used, this object type is not used. Represents an aggregation of all KeyStone, Ceilometer, and support services in the environment. Represents an aggregation of all NSX for Multi-Hypervisor controllers, gateway services, and transport zones that are registered with. Represents an aggregation of all Neutron services in the environment. Represents an aggregation of all vcenter datastores that are registered with. This is only applicable when using with vcenter. Represents an aggregation of all Cinder, Glance, and Swift services in the environment. Represents a project in, along with all provisioned instances, networks, and routers. VMware, Inc. 13

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15 Prerequisites forinstalling and Configuring the Hyperic Agent and Hyperic Plug-Ins for 3 Integration with the Hyperic agent enables wider monitoring capabilities through MySQL, Apache, Rabbit MQ, Memcached, and plug-ins. Table 3 1. vrealize Hyperic Plug-Ins for Plug-in MySQL Apache web server RabbitMQ Memcached Description Monitors the MySQL database. This plug-in is installed when the Hyperic agent is installed. Monitors the Apache server. This plug-in is installed when the Hyperic agent is installed. Monitors the RabbitMQ messaging server. This plug-in is installed when the Hyperic agent is installed. Monitors Memcached caching applications. This plug-in is not provided with vrealize Hyperic, and must be downloaded from the VMware Solution Exchange. Monitors related services. This plug-in is installed when vrealize Hyperic is installed. Before you install and configure Hyperic plug-ins in vrealize Hyperic, verify that the following configurations are implemented in vrealize Hyperic. For more information about how to configure vrealize Hyperic, see Verify that the following tasks are performed so that Management Pack for vrealize Hyperic can create a relationship between the platform resource and the vcentger virtual machine. vcentger credentials are configured in Hyperic. See 457EA-32EA-4657-B126-B4A7EDD1C8A4.html Virtual machines running the Hyperic agent, are also running VMware Tools. The Management Pack for vrealize Hyperic requires VMware Tools. See D40A-4E16-9E15-8C016CC8166F.html. Import the following resources to the Hyperic Inventory. Keystone Service va Service Neutron Service Glance Service Cinder Service VMware, Inc. 15

16 vrealize Operations Management Pack for Swift Service Ceilometer Service RabbitMQ MySQL Apache Memcached This chapter includes the following topics: Install the Hyperic Agent in, on page 16 Configure the MySQL Plug-In, on page 16 Configure the Apache Web Server Plug-In, on page 16 Configure the RabbitMQ Plug-In, on page 17 Install the Memcached Plug-In, on page 17 Install the Hyperic Agent in Download a Hyperic agent for each virtual machine that is running services. Prerequisites Ensure that the Hyperic agent corresponds with your Hyperic server. For example, if you are running Hyperic server 5.8.4, download the Hyperic agent for Hyperic Procedure 1 Run tar -xvf <downloaded_hyperic_agent> to extract the file. 2 Run cd <hyperic_extracted>/bin to extract the files. 3 Run./hq-agent start and follow the instructions to complete agent setup. Configure the MySQL Plug-In The MySQL plug-in is installed when the Hyperic agent is installed. Procedure 1 In the Hyperic server, access the Configuration page. 2 Configure the jdbcurl, username, password, and port options. Configure the Apache Web Server Plug-In The Apache Web Server plug-in is installed when the Hyperic agent is installed. Procedure 1 In the Hyperic server, access the Configuration page. 2 Configure the hostname, port, and ssl connection options. 3 Enter the URL of the server status path to be monitored: <path<a="><path<>. For example, 16 VMware, Inc.

17 Chapter 3 Prerequisites forinstalling and Configuring the Hyperic Agent and Hyperic Plug-Ins for Configure the RabbitMQ Plug-In The RabbitMQ plug-in is installed when the Hyperic agent is installed. Procedure 1 On the host where the Rabbit MQ server is installed, enter rabbitmq-plugins enable rabbitmq_management. This enables plug-in management. 2 Restart the RabbitMQ Server. 3 Access to verify that the server is enabled. 4 In the Hyperic server, access the Configuration page, and configure the management port, username, and password options. Install the Memcached Plug-In The Memcached plug-in is not provided with Hyperic, and must be downloaded from the VMware Solution Exchange. Prerequisites Download the Memcached plug-in at Procedure 1 In the Hyperic server, click the Administration tab. 2 Access the Plugin Manager, and click Add/Update Plugins. 3 Follow the instructions to install the plug-in. You do not need to configure any options. When Memcached is running, the resource is detected. VMware, Inc. 17

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19 Management Pack for 4 Dashboards The Management Pack for dashboards enable you to diagnose and troubleshoot problems in your environment. For information about how to configure the options on the dashboard widgets, see the vrealize Operations Manager documentation, at This chapter includes the following topics: Displaying Dashboards, on page 19 Controllers Dashboard, on page 20 Compute Infrastructure Dashboard, on page 20 Network Infrastructure Dashboard, on page 21 vcenter Storage Infrastructure Dashboard, on page 22 Tenants Dashboard, on page 23 Displaying Dashboards Management Pack for dashboards are displayed in the vrealize Operations Manager Home page after the management pack is installed. If you have numerous dashboards open in vrealize Operations Manager, the dashboards may not be visible. Instead of scrolling through your available dashboards, you can select them from the dashboard list. Procedure 1 In the left pane of vrealize Operations Manager click the Home icon. 2 In the right pane, click Dashboard List, and from the drop-down menu point to, and select the dashboard you want to work with. The selected dashboard is displayed in the vrealize Operations Manager Home page. 3 To ensure that Management Pack for dashboards are always available in the Home page, click Dashboard List, and make sure that the check box is selected. VMware, Inc. 19

20 vrealize Operations Management Pack for Controllers Dashboard The Controllers dashboard provides a high level view of the compute, network, storage, and management services. This dashboard enables you to detect health-related problems at the service level, and then drill-down to the individual processes by viewing the topology and alerts. To view service-related information in the Controller Service Topology widget, the Management Pack for vrealize Hyperic must be installed and configured in vrealize Operations Manager. In addition, the plug-in must be installed in vrealize Hyperic. Table 4 1. Controllers Dashboard Widgets Widget Controller Service Inventory Controller Service Topology Controller Service Metrics Controller Service Alerts Description Provides a high level view of the compute, network, storage, and management services in your environment. Select an object to show detailed information about the controller service in the dashboard. Hover over an object to display capacity-related details. Displays the individual services running on the controllers. The health of the services impacts the controller service object in the Controller Service Inventory widget. For example, if 50% of the services of a particular type are down, the object is orange. To display an extended view that includes other connected objects, right-click an object, select Expand de, and select the objects you want to include in the expanded view. When you select a controller in the Controller Service Inventory, this widget displays the number of services that have been configured and running. When you select a service in the Controller Service Topology widget, this widget provides related resource usage data. Displays alerts for objects selected in the Controller Service Topology widget. Compute Infrastructure Dashboard The Compute Infrastructure dashboard displays top level objects that show the correlation between the environment and the infrastructure components of that type. This top level view provides you with enough information to determine if there is sufficient capacity for users to provision virtual machines. Table 4 2. Compute Infrastructure Dashboard Widgets Widget Compute Inventory Compute Infrastructure Description Displays a high level view of the components in the compute infrastructure. Each component is represented by a box. Select an object to view related components in the dashboard. Hover over an object to display capacity-related details. Displays related components of the object selected in the Compute Inventory widget. Hover over an object to view health and capacity related details. To display an extended view that includes other connected objects, right-click the object, select Expand de, and select the objects you want to include in the expanded view. 20 VMware, Inc.

21 Chapter 4 Management Pack for Dashboards Table 4 2. Compute Infrastructure Dashboard Widgets (Continued) Widget Compute Resource Utilization Compute Alerts Description Displays a heatmap of the workloads of the different objects registered with. The workloads are broken down by cluster. A threshold is set at 80% of the workload. The heatmap remains green and healthy as long as the workload remains below 80% of the capacity. You can view heatmaps for the cluster CPU, ESX Host CPU, cluster memory, and ESX Host memory workloads, and n-esx Host memory usage by selecting the required option from the Configurations drop-down menu. Displays alerts for selected objects. Also displays riskbased alerts that are opened if the infrastructure is approaching capacity. Risk alerts are opened when capacity has reached a threshold of 85%, 90% and 95%. Network Infrastructure Dashboard The Network Infrastructure dashboard provides you with a high level view of the networking infrastructure. The networking infrastructure is only available if you are using NSX for Multi-Hypervisor as your networking component, and you have configured the NSX for Multi-Hypervisor adapter. If you are not using NSX for Multi-Hypervisor as your networking component, this dashboard will not display any information. Table 4 3. Network Infrastructure Dashboard Widgets Widget Network Inventory Network Infrastructure Network Infrastructure Resource Utilization Network Alerts Description Provides a high level view of your networking infrastructure: NSX-MH Controllers, NSX-MH Transport Zone, and NSX-MH Gateway Service. Select an object to view related components and information in the dashboard. Hover over an object to display health and configuration related details. Displays related components of the object selected in the Network Inventory widget. Hover over an object to view health and capacity related details. To display an extended view that includes other connected objects, right-click an object, select Expand de, and select the objects you want to include in the expanded view. Displays a heatmap of the workloads of the different network objects. A threshold is set at 80% of the workload. The heatmap remains green and healthy as long as the workload remains below 80% of the capacity. You can view heatmap for the Controller memory, Controller filesystem, Gateway CPU, Gateway memory, Gateway swap memory, and Gateway filesystem workloads by selecting the required option from the Configurations drop-down menu. Displays alerts for objects selected in the Network Infrastructure widget. VMware, Inc. 21

22 vrealize Operations Management Pack for vcenter Storage Infrastructure Dashboard If you are using VMware vcenter host as your computing infrastructure, the vcenter Storage Infrastructure dashboard displays the data stores in your environment. If you are not using vcenter as your computing infrastructure, vrealize Operations Manager can not access data about the storage devices registered with, and the vcenter Storage Infrastructure dashboard does not display data. Table 4 4. vcenter Storage Infrastructure Dashboard Widgets Widget vcenter Storage Inventory vcenter Storage Infrastructure vcenter Storage Resource Utilization vcenter Storage Alerts Description Displays the data stores available in your environment. Hover over an object to display capacity-related details. Displays related components of the object selected in the vcenter Storage Inventory widget. Hover over an object to view health and capacity related details. To display an extended view that includes other connected objects, right-click an object, select Expand de, and select the objects you want to include in the expanded view. Displays a heatmap representing capacity of the data stores. The configurations are broken down by cluster. A threshold is set at 80% of the capacity. The heatmap remains green and healthy as long as the usage remains below 80% of the capacity. You can view heatmaps for the datastore diskspace usage, IOPs, and average latency by selecting the required option from the Configurations drop-down menu. Displays alerts for objects selected in the vcenter Storage Infrastructure widget. 22 VMware, Inc.

23 Chapter 4 Management Pack for Dashboards Tenants Dashboard The Tenants dashboard provides you with a list of all tenants, and the ability to view quota usage, provisioned objects, and alerts for each tenant. Table 4 5. Tenants Dashboard Widgets Widget Tenant Quota Usage Tenant Inventory Tenant List Tenant Alerts Description Displays the current quota usage of each tenant in the environment, and enables you to see if a tenant is close to reaching one of its quota limits. Each tenant is represented by a box. Each box is proportionate to the size of the tenant quota. In addition, a threshold is defined at 80% of the quota, at which point the box starts to turn red. You can view the Tenants instance, vcpu, and vram, by selecting the required configuration from the Configurations drop-down menu. Provides a view of the objects that the tenant has provisioned and how they are connected together. The view expands from Tenant, to virtual machine to switch. To display an extended view that includes other connected objects, right-click an object, select Expand de, and select the objects you want to include in the expanded view. For example, you can expand the view of a logical switch and display the logical router that it is connected to. Hover over any object to see more information about the object such as its name and its health. Displays a list of all the tenants in the environment. Click a tenant in this list to display the tenant in the Tenant Inventory widget. Displays alerts for objects selected in the Tenant Inventory widget. Alerts are displayed from both an object perspective, and from a tenant perspective. For example, if you tried to provision a virtual machine and it failed, an alert would be displayed on the object that failed to provision and also on its tenant. This enables you to diagnose problems on both the object and the tenant. VMware, Inc. 23

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25 Working with the 5 Management Pack for The Management Pack for provides you with a high level view of your environment and enables you to drill down to more object-specific information by opening selected objects in external applications. You can investigate problems and better analyze the provided information. You can also make configuration changes, as required. Table 5 1. Examples of Use Application View logging information in Log Insight. Information includes, component logs, neutron logs, nova logs, and API request logs. NOTE To view logging information in Log Insight, you must first integrate Log Insight with the Management Pack for. Open tenant-related objects in Horizon. Example of Use If a provisioning attempt fails, view the va logs in Log Insight to determine any errors that occurred. If a tenant is approaching their quota, open the tenant in Horizon and its quota. This chapter includes the following topics: Open an External Application, on page 26 Configuring with Log Insight, on page 26 VMware, Inc. 25

26 vrealize Operations Management Pack for Open an External Application Open selected objects in an external application to make configuration changes or to view applicationrelated information. Table 5 2. Applications and objects Application Available on these objects Log Insight Compute Infrastructure Compute Host System n-esx Host System Virtual Machine n-esx Virtual Machine Network Logical Router Storage Management Logical Switch Horizon Tenant n-esx Host System n-esx Virtual Machine Logical Switch External Logical Switch Logical Router Virtual Machine vsphere Web Client Virtual Machine Host System NSX Manager Controller Transport Zone Gateway Service Logical Switch Logical Router Procedure 1 Select the required object in a widget. 2 In the widget toolbar, click the Dashboard Navigation icon, and from the drop-down menu, select the application you want to open. The external application is opened and you can view application-related information about the object. What to do next Analyze the information in the application. Make any configuration changes. Continue to monitor the object in vrealize Operations Manager Configuring with Log Insight The Management Pack for enables you to open selected objects in Log Insight, and view logging information for the object. does not support automatic configuration of logging information, and if you want to forward logging information to Log Insight, you must configure the host manually. 26 VMware, Inc.

27 Chapter 5 Working with the Management Pack for Procedure 1 On each host, locate the config file for components. For example, /etc/nova/nova.conf, /etc/neutron/neutron.conf. 2 In the config file, set the use_syslog parameter to true. 3 Specify the forwarding host by running the following command in the /etc/rsyslog.d/50- default.conf file. # echo "*.* >> /etc/rsyslog.d/50-default.conf # tail -1 /etc/rsyslog.d/50-default.conf *.* # service rsyslog restart The name of your config file may be different, but the forwarding information you enter is the same. 4 Restart services on the host to apply the changes. begins to forward logging information. Check Log Insight to see if the logs are being forwarded. VMware, Inc. 27

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29 Management Pack for 6 Alert Definitions Management Pack for alert definitions are a combination of symptoms and recommendations that identify problem areas in your environment and generate alerts on which you can act for those areas. Table 6 1. Alert Definitions Alert Name Object Type Symptom Impact Severity va-objectstore service is va Controller Service va- ObjectStore Process Metrics AVAILABILITY Availability < 1 va-api service is va Controller Service va- Api Process Metrics AVAILABILITY Availability < 1 va-scheduler service is va Controller Service va- Scheduler Process Metrics AVAILABILITY Availability < 1 va-conductor service is va Controller Service va- Conductor Process Metrics AVAILABILITY Availability < 1 va-consoleauth service is va Controller Service va- ConsoleAuth Process Metrics AVAILABILITY Availability < 1 va-console service is va Controller Service va- Console Process Metrics AVAILABILITY Availability < 1 va-cert service is va Controller Service Metric: va-cert Process Metrics AVAILABILITY Availability < 1 VMware, Inc. 29

30 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity va-compute service is va Controller Service va- Compute Process Metrics AVAILABILITY Availability < 1 va-xvpvnc-proxy service is va Controller Service va- XvpvncProxy Process Metrics AVAILABILITY Availability < 1 va-novnc-proxy service is va Controller Service va- VncProxy Process Metrics AVAILABILITY Availability < 1 va-network service is va Controller Service va- Network Process Metrics AVAILABILITY Availability < 1 One or more nova-api Compute va:va- ApiRunning (%) < 100 Warning The majority of novaapi Compute va:va- ApiRunning (%) <= 50 Immediate All nova-api services are Compute Service va:va- ApiRunning (%) =0 One or more nova-cert Compute Service va:va-cert Running (%) < 100 Warning The majority of novacert Compute Service va:va-cert Running (%) <= 50 Immediate All nova-cert services are Compute Service va:va-cert Running (%) = 0 One or more nova compute Compute va:va- Compute Running (%) < 100 Warning The majority of novacompute Compute Service va:va- Compute Running (%) <= 50 Immediate All nova-compute Compute Service va:va- Compute Running (%) = 0 30 VMware, Inc.

31 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity One or more novaconductor Compute va:va- Conductor Running (%) < 100 Warning The majority of novaconductor Compute va:va- Conductor Running (%) <= 50 Immediate All nova-conductor Compute va:va- Conductor Running (%) = 0 One or more novaconsole Compute va:va-console Running (%) < 100 Warning The majority of novaconsole Compute va:va- Console Running (%) <= 50 Immediate All nova-console Compute Service va:va- ConsoleRunning (%) = 0 One or more novaconsoleauth services are Compute va:va- ConsoleAuth Running (%) < 100 Warning The majority of novaconsoleauth services are Compute Service va:va-console Auth Running (%) <= 50 Immediate All nova-consoleauth Compute va:va-console Auth Running (%) = 0 One or more novanetwork Compute va:va- Network Running (%) < 100 Warning The majority of novanetwork Compute va:va- Network Running (%) <= 50 Immediate All nova-network Compute va:va- NetworkRunning (%) = 0 One or more novanovnc-proxy services are Compute va:va- VncProxy Running (%) < 100 Warning VMware, Inc. 31

32 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity The majority of novanovnc-proxy services are Compute Service va:va- VncProxy Running (%) <= 50 Immediate All nova-novnc-proxy Compute va:va- VncProxy Running (%) = 0 One or more novaobjectstore Compute va:va- ObjectStore Running (%) < 100 Warning The majority of novaobjectstore Compute va:va- ObjectStore Running (%) <= 50 Immediate All nova-objectstore Compute va:va- ObjectStore Running (%) = 0 One or more novascheduler Compute va:va- Scheduler Running (%) < 100 Warning The majority of novascheduler Compute va:va- Scheduler Running (%) <= 50 Immediate All nova-scheduler Compute va:va- Scheduler Running (%) = 0 One or more novaxvpvnc-proxy services are Compute va:va- XvpvncProxy Running (%) < 100 Warning The majority of novaxvpvnc-proxy services are Compute va:va- XvpvncProxy Running (%) <= 50 Immediate All nova-xvpvncproxy Compute va:va- XvpvncProxy Running (%) = 0 The cinder-api service is Cinder Controller Service Cinder- Api Process Metrics AVAILABILITY Availability < 1 The cinder-scheduler service is Cinder Controller Service Cinder- Scheduler Process Metrics AVAILABILITY Availability < 1 32 VMware, Inc.

33 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity The cinder-volume service is Cinder Controller Service Cinder- Volume Process Metrics AVAILABILITY Availability < 1 The glance-api service is Glance Controller Service Glance- Api Process Metrics AVAILABILITY Availability < 1 The glance-registry service is Glance Controller Service Glance- Registry Process Metrics AVAILABILITY Availability < 1 The swift-proxy-server service is Swift Controller Service Swift- Proxy-Server Process Metrics AVAILABILITY Availability < 1 The swift-accountserver service is Swift Controller Service Swift- Account-Server Process Metrics AVAILABILITYAvai lability < 1 The swift-containerserver service is Swift Controller Service Swift- Container-Server Process Metrics AVAILABILITYAvai lability < 1 The swift-object-server service is Swift Controller Service Swift- Object-Server Process Metrics AVAILABILITY Availability < 1 One or more cinderapi Storage Cinder:Cinder-Api Running (%) < 100 Warning The majority of cinderapi Storage Cinder:Cinder-Api Running (%) <= 50 Immediate All cinder-api services are Storage Cinder:Cinder-Api Running (%) = 0 One or more cinderscheduler Storage Cinder:Cinder- Scheduler Running (%) < 100 Warning The majority of cinderscheduler Storage Cinder:Cinder- Scheduler Running (%) <= 50 Immediate All cinder-scheduler Storage Cinder:Cinder- Scheduler Running (%) = 0 VMware, Inc. 33

34 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity One or more cindervolume Storage Cinder:Cinder- Volume Running (%) < 100 Warning The majority of cindervolume Storage Cinder:Cinder- Volume Running (%) <= 50 Immediate All cinder-volume Storage Cinder:Cinder- Volume Running (%) = 0 One or more glanceapi Storage Glance:Glance-Api Running (%) < 100 Warning The majority of glance-api Storage Glance:Glance-Api Running (%) <= 50 Immediate All glance-api services are Storage Glance:Glance-Api Running (%) = 0 One or more glanceregistry Storage Glance:Glance- Registry Running (%) < 100 Warning The majority of glance-registry Storage Glance:Glance- Registry Running (%) <= 50 Immediate All glance-registry Storage Glance:Glance- Registry Running (%) = 0 One or more swiftaccount-server Storage Swift:Swift-Account- Server Running (%) < 100 Warning The majority of swiftaccount-server Storage Swift:Swift-Account- Server Running (%) <= 50 Immediate All swift-accountserver Storage Swift:Swift-Account- Server Running (%) = 0 One or more swiftcontainer-server Storage Swift:Swift- Container-Server Running (%) < 100 Warning The majority of swiftcontainer-server Storage Swift:Swift- Container-Server Running (%) <= 50 Immediate 34 VMware, Inc.

35 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity All swift-containerserver Storage Swift:Swift- Container-Server Running (%) = 0 One or more swiftobject-server services are Storage Swift:Swift-Object- Server Running (%) < 100 Warning The majority of swiftobject-server services are Storage Swift:Swift-Object- Server Running (%) <= 50 Immediate All swift-object-server Storage Swift:Swift-Object- Server Running (%) = 0 One or more swiftproxy-server services are Storage Swift:Swift-Proxy- Server Running (%) < 100 Warning The majority of swiftproxy-server services are Storage Swift:Swift-Proxy- Server Running (%) <= 50 Immediate All swift-proxy-server Storage Swift:Swift-Proxy- Server Running (%) = 0 The neutron-server service is Neutron Controller Service Neutron- Server Process Metrics AVAILABILITY Availability < 1 One or more neutronserver Network Neutron:Neutron- Server Running (%) < 100 Warning The majority of neturon-server Network Neutron:Neutron- Server Running (%) <= 50 Immediate All neutron-server Network Neutron:Neutron- Server Running (%) = 0 The keystone-allservice is KeyStone Controller Service Keystone-All Process Metrics AVAILABILITY Availability < 1 The mysql database service is mysql AVAILABILITY Availability< 1 VMware, Inc. 35

36 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity The Apache server is Apache AVAILABILITY Availability< 1 The Rabbit Messaging service is RabbitMQ SelfMetric: AVAILABILITY Availability< 1 The memcached service is Memcached AVAILABILITY Availability< 1 One or more keystoneall Management Keystone:Keystone- All Running (%) < 100 Warning The majority of keystone-all services are Management Keystone:Keystone- All Running (%) <= 50 Immediate All keystone-all Management Keystone:Keystone- All Running (%) = 0 One or more mysql Management MySQL Running (%) < 100 Warning The majority of mysql Management MySQL Running (%) <= 50 Immediate All mysql services are Management MySQL Running (%) = 0 One or more Apache Management Apache Running (%) < 100 Warning The majority of Apache Management Apache Running (%) <= 50 Immediate All Apache services are Management Apache Running (%) = 0 One or more RabbitMQ Management RabbitMQ Running (%) < 100 Warning The majority of RabbitMQ Management RabbitMQ Running (%) <= 50 Immediate All RabbitMQ services are Management RabbitMQ Running (%) = 0 One or more Memcached services are Management Memcached Running (%) < 100 Warning 36 VMware, Inc.

37 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity The majority of Memcached services are Management Memcached Running (%) <= 50 Immediate All Memcached Management Memcached Running (%) = 0 Virtual Machine is reporting an error status n-esx Virtual Machine Status Availability < 1 Logical Switch is reporting an error status Logical Switch Status Availability < 1 One or more ports on the Logical Switch are down Logical Switch Port Status = DOWN External Logical Switch is reporting an error status External Logical Switch Status Availability < 1 One or more ports on the external Logical Switch are down External Logical Switch Port Status = DOWN Logical Router is reporting an error status Logical Router Status Availability < 1 One or more ports on the Logical Router are down Logical Router Port Status = DOWN One or more provisioned resources are reporting an error status Tenant Child (Virtual Machine) Metric: Status Availability < 1 Child (Logical Switch) Metric: Status Availability < 1 Child (External Logical Switch) Metric: Status Availability < 1 Child (Logical Router) Metric: Status Availability < 1 Tenant is currently disabled Tenant Status Availability < 1 Warning VMware, Inc. 37

38 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity Tenant resource creation rate is high Tenant Network Total Networks above dynamic threshold Network Total Routers above dynamic threshold Instance Usage above dynamic threshold Risk Warning 38 VMware, Inc.

39 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity Tenant is approaching their quota Tenant 1 Warning a b c d e Instance Usage (%)>= 85 CPU Usage (%)>= 85 Memory Usage (%)>= 85 Floating IP Usage (%)>= 85 Security Group Usage (%)>= 85 2 Immediate a b c d e 3 a b c d Instance Usage (%)>= 90 CPU Usage (%)>= 90 Memory Usage (%)>= 90 Floating IP Usage (%)>= 90 Security Group Usage (%)>= 90 Instance Usage (%)>= 95 CPU Usage (%)>= 95 Memory Usage (%) >= 95 Floating IP Usage (%)>= 95 Risk 1 Warning 2 Immediate 3 VMware, Inc. 39

40 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity e Security Group Usage (%)>= 95 Compute infrastructure is approaching capacity Compute Infrastructure 1 Warning a b Memory Demand (%)<= 70 Self Metric :Disk Space Usage (%)<= 70 2 Immediate a b 3 a b Memory Demand (%)<= 80 Disk Space Usage (%)<= 80 Memory Demand (%)<= 90 Disk Space Usage (%)<= 90 Risk 1 Warning 2 Immediate 3 40 VMware, Inc.

41 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity Host is approaching capacity Host System 1 Warning a b Memory Usage (%)<= 85 Self Metric :Disk Space Demand Workload (%)<= 85 2 Immediate a b 3 a b Memory Usage (%)<= 90 Disk Space Demand Workload (%)<= 90 Memory Usage (%)<= 95 Disk Space Demand Workload (%)<= 95 Risk 1 Warning 2 Immediate 3 Host is approaching capacity n-esx Host System 1 Warning a b Memory Usage (%)<= 85 Self Metric :Disk Usage (%)<= 85 2 Immediate a b 3 a b Memory Usage (%)<= 90 Disk Usage (%)<= 90 Memory Usage (%)<= 95 Disk Usage (%)<= 95 Risk 1 Warning 2 Immediate 3 VMware, Inc. 41

42 vrealize Operations Management Pack for Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity Storage infrastructure is approaching capacity Storage Infrastructure 1 Warning a Capacity Usage (%)<= 70 2 Immediate a 3 a Capacity Usage (%)<= 80 Capacity Usage (%)<= 90 Risk 1 Warning 2 Immediate 3 Neutron-DHCP-agent service is Neutron Controller Service Neutron- Dhcp-Agent Process Metrics AVAILABILITY Availability < Neutron-l3-agent service is Neutron Controller Service Neutron- L3-Agent Process Metrics AVAILABILITY Availability < 1 Neutron-metadataagent service is Neutron Controller Service Neutron- Metadata-Agent Process Metrics AVAILABILITY Availability < 1 Neutron-lbaas-agent service is Neutron Controller Service Neutron- Lbaas-Agent Process Metrics AVAILABILITY Availability < 1 Neutron-openvswitchagent service is Neutron Controller Service Neutron- Openvswitch-Agent Process Metrics AVAILABILITY Availability < 1 One or more neutron- DHCP-agent services are Network Neutron:Neutron- Dhcp-Agent Running (%) < 100 Warning The majority of neutron-dhcp-agent Network Neutron:Neutron- Dhcp-Agent Running (%) <= 50 Immediate All neutron-dhcpagent Network Neutron:Neutron- Dhcp-Agent Running (%) = 0 One or more neutronl3-agent Network Neutron:Neutron- L3-Agent Running (%) < 100 Warning 42 VMware, Inc.

43 Chapter 6 Management Pack for Alert Definitions Table 6 1. Alert Definitions (Continued) Alert Name Object Type Symptom Impact Severity The majority of neutron-l3-agent Network Neutron:Neutron- L3-Agent Running (%) <= 50 Immediate All neutron-l3-agent Network Neutron:Neutron- L3-Agent Running (%) = 0 One or more neutronmetadata-agent Network Neutron:Neutron- Metadata-Agent Running (%) < 100 Warning The majority of neutron-metadataagent Network Neutron:Neutron- Metadata-Agent Running (%) <= 50 Immediate All neutron-metadataagent Network Neutron:Neutron- Metadata-Agent Running (%) = 0 One or more neutronlbaas-agent services are Network Neutron:Neutron- Lbaas-Agent Running (%) < 100 Warning The majority of neutron-lbaas-agent Network Neutron:Neutron- Lbaas-Agent Running (%) <= 50 Immediate All neutron-lbaasagent Network Neutron:Neutron- Lbaas-Agent Running (%) = 0 One or more neutronopenvswitch-agent Network Neutron:Neutron- Openvswitch-Agent Running (%) < 100 Warning The majority of neutron-openvswitchagent Network Neutron:Neutron- Openvswitch-Agent Running (%) <= 50 Immediate All neutronopenvswitch-agent Network Neutron:Neutron- Openvswitch-Agent Running (%) = 0 VMware, Inc. 43

44 vrealize Operations Management Pack for 44 VMware, Inc.

45 Management Pack for 7 Capacity Models An object's capacity model, combined with policy settings, is used to determine the value of all badges and sub-badges aside from. The Management Pack for capacity model tables describe the capacity models that have been defined for each object type. Compute Infrastructure The capacity of the Compute Infrastructure is represented by the aggregated capacity of all hosts and clusters registered with Table 7 1. Compute Infrastructure Capacity Model Container Description Use in Workload Memory Disk Space Aggregate amount of physical memory used across all hosts and clusters that are registered with. Aggregate amount of local disk space used across all hosts and clusters that are registered with. Storage Infrastructure The capacity of the Storage Infrastructure is represented by the aggregated capacity of all vcenter datastores with. Table 7 2. Storage Infrastructure Capacity Model Container Description Use in Workload Datastore Outstanding IO Requests Datastore Reads per second Datastore Writes per second Aggregate number of outstanding I/O requests across all vcenter datatores that are registered with. The capacity for this container uses a maximum observed value approach. Aggregate rate of reads across all vcenter datastore that are registered with. The capacity for this container uses a maximum observed value approach. Aggregate rate of writes across all vcenter datastores that are registered with. The capacity for this container uses a maximum observed value approach. VMware, Inc. 45

46 vrealize Operations Management Pack for Table 7 2. Storage Infrastructure Capacity Model (Continued) Container Description Use in Workload Datastore Read Rate Datastore Write Rate Disk Space Usage Aggregate rate of data read across all vcenter datastores that are registered with. The capacity for this container uses a maximum observed value approach. Aggregate rate of data written across all vcenter datastores that are registered with. The capacity for this container uses a maximum observed value approach. Aggregate amount of local disk space used across all hosts and clusters that are registered with. Tenant The capacity of a Tenant represents the number of provisioned objects relative to the configured quota. Table 7 3. Tenant Capacity Model Container Description Use in Workload Instance CPU Memory Floating IP Security Group Number of virtual machines provisioned by the tenant compared to the quota. Number of virtual CPUs provisioned across all virtual machines by the tenant compared to the quota. Amount of vram provisioned across all virtual machines by the tenant compared to the quota. Number of floating IPs provisioned by the tenant compared to the quota. Number of security groups provisioned by the tenant compared to the quota. n-esx Host Table 7 4. n-esx Host Capacity Model Container Description Use in Workload Memory Amount of physical memory used by the host. Disk Amount of local disk space used by the host. Capacity Models Capacity models have not been defined for the following objects. Network Infrastructure Compute Network Storage Management 46 VMware, Inc.

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