BASCOM PALMER EYE INSTITUTE

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1 E Y E I N S T I T U T E Toll Free Bascom Palmer Eye Institute 900 N.W. 17th Street Miami, FL Bascom Palmer Eye Institute at Palm Beach Gardens 7101 Fairway Drive Palm Beach Gardens, FL Bascom Palmer Eye Institute Retina Center at Naples NCH Medical Plaza 311 9th Street North Naples, FL EYES (3937) Bascom Palmer Eye Institute at Plantation 1000 South Pine Island Road Plantation, FL YAME-PBG-07/06 PALM BEACH GARDENS BASCOM PALMER EYE INSTITUTE Your appointment m a d e e a s y. E Y E I N S T I T U T E

2 WELCOME TO BASCOM PALMER Welcome to Bascom Palmer Eye Institute at Palm Beach Gardens, part of the University of Miami Miller School of Medicine. We are committed to the protection and preservation of the treasured gift of sight, and are honored that you have entrusted your vision to us. We strive to exceed your expectations every time you visit us. The information in this brochure will let you know how to prepare for your appointment, what you will need to bring with you, how to get here and what to expect during your visit. Bascom Palmer is proud to be America s Best Eye Hospital. Ranked #1 in ophthalmology by U.S. News & World Report. (2006, 2005, 2004, 1998, 1994) Reading this entire brochure in advance of your appointment will help ensure a pleasant visit.

3 REMEMBER TO BRING THESE ITEMS Your prescription eyeglasses and all medications, including eye drops All pertinent medical records related to your eyes or vision, including x-rays, MRI and CT scans of your eye, ophthalmic diagnostic test results, ophthalmic surgical notes and summary letters from doctors Insurance card or proof of insurance coverage Authorization or referral forms if required by your insurance company WHAT TO EXPECT ON YOUR VISIT As our patient, you will receive the finest ophthalmic care available. You will benefit from having all necessary examinations, diagnostic tests and medical procedures in one location. Because we aim to perform all necessary tests on the day of your appointment to avoid the need for multiple visits, please be aware that the appointment may take three to four hours. Questions for your doctor: You may want to bring reading materials and a sweater as the building is generally cool. If you require something to eat or drink during your appointment, you are welcome to bring a snack. For your convenience, several restaurants are within walking distance of Bascom Palmer and vending machines are located in the adjacent Bascom Palmer Surgery Center.

4 Notes FINANCIAL INFORMATION Please note that payment, including co-payments and deductibles, is collected at the time of your appointment unless prior arrangements are made. For your convenience, payment may be made with cash, personal check, MasterCard, Visa, American Express or Discover. For questions regarding insurance or billing, please call our Patient Financial Services office at: or , ext Notes: A few days before your scheduled visit, our automated patient appointment operator may call to remind you of your upcoming appointment. After listening to the message on the phone, simply push "1" to confirm your appointment. If you are unable to keep your appointment, push "5" and it will be cancelled. It s that easy! If you have caller ID on your phone, you will see "ClientTell" as the caller. It is our pleasure to call you and remind you of your upcoming visit.

5 TRAVELLING TO YOUR APPOINTMENT Naples Palm Beach Gardens Plantation Miami Bascom Palmer Eye Institute at Palm Beach Gardens is located at 7101 Fairway Drive, Palm Beach Gardens, Florida. Bascom Palmer s new Palm Beach Gardens campus opened in the summer of It is located at the corner of PGA Boulevard and Fairway Drive across from the entrance to the Florida Turnpike. If you would like detailed driving directions, please visit our web site at: or call , ext. 82. Your pupils may be dilated during your visit making them sensitive to light and causing blurred vision for several hours. Therefore, we ask that you bring someone with you to drive you home because driving with dilated pupils is not safe or advisable. Free parking is available adjacent to the building. If you are unable to find someone to drive you to your appointment or you require hotel accommodations during your visit to Bascom Palmer, the Patient Services Department can arrange for transportation services and hotel reservations. For arrangements and fees, please call Please note, a minimum of two working days is required for transportation arrangements. Open flap to view map

6 Toll Booth Mirasol Walk Medical Office Building Surgery Center Fairway Drive Ballen Isles Country Club

7 PATIENT SERVICES AT BASCOM PALMER Bascom Palmer patients receive exceptional care ranging from routine eye examinations to specialized treatment in all eye diseases and disorders. The highest standard of care that is delivered to each patient, every day, is the keystone of our reputation. Patient consultation, diagnosis and treatment are available within these core Patient Service Centers*: Vitreoretinal Diseases and Surgery Glaucoma Bascom Palmer also provides patients with a full spectrum of state-of-the-art vision correction procedures and safe, effective cosmetic treatments to revitalize and renew appearance. These services include: Aesthetic Eyelid and Facial Surgery Botox Injections LASIK and Other Vision Correction Surgeries Please call for additional information, or visit our website, Our staff is eager to assist you. Corneal and External Diseases Laser Vision Correction Neuro-Ophthalmology Ocular Oncology Ophthalmic Plastic and Reconstructive Surgery Pediatric Ophthalmology and Strabismus Comprehensive Ophthalmology * Patient Service Centers may vary by location CONSIDERING LASIK OR OTHER VISION CORRECTION PROCEDURES? Bascom Palmer offers the most up-to-date eye care procedures that allow you to see near, far and everywhere in between without eyeglasses. To find out which procedure is best for you, call GO-LASIK.

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