Job ad reference HSQ Classification AO8 Role title Change Lead Salary $ $ Per Fortnight Status

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1 Role description Job ad reference HSQ Classification AO8 Role title Change Lead Salary $ $ Per Fortnight Status Unit/Branch Commercialised Business Unit Temporary Full Time until 30 June 2016 Strategic Procurement and Supply Health Support Queensland Closing date Thursday, 6 August 2015 Contact name Chris Preston Location Citilink Business Centre, Herston Contact number (07) If you have difficulties applying online, please contact HSQ Recruitment on (07) or (07) Vision for the public service To be a government of the 21st century, one government that is connected and working together to deliver smarter, simpler outcomes that are responsive to the needs of Queenslanders now and for the future. We will create opportunities in partnership that are all about positive outcomes rather than just service delivery and regulation. To enable this vision, the Queensland Public Service (QPS) is transforming from a compliance focus to a more values-led way of working. The following five values statements underpin behaviours that will support and enable better ways of working and result in better outcomes for Queenslanders. Customers first: Know your customers. Deliver what matters. Make decisions with empathy. Ideas into action: Challenge the norm and suggest solutions. Encourage and embrace new ideas. Work across boundaries. Unleash potential: Expect greatness. Lead and set clear expectations. Seek, provide and act on feedback. Be courageous: Own your actions, successes and mistakes. Take calculated risks. Act with transparency. Empower People: Lead, empower and trust. Play to everyone s strengths. Develop yourself and those around you.

2 Your opportunity The Change Lead will be responsible for developing and implementing the change management strategy and associated plans and activities required to enact the significant transformation agenda across the Strategic Procurement and Supply function. The Change Lead will also ensure that milestones and deliverables are clearly defined and that performance is being managed rigorously and transparently. The incumbent will be required to develop and utilise tools and initiatives that will drive the behavioural, process and system changes required to support the transformation, to put measures in place that will demonstrate that new ways of working are being embedded and that planned benefits are being fully realised. The Change Lead, working in close liasion with key members of the Strategic Procurement and Supply leadership team as well as with communications and human resource leads, will be integral in supporting internal teams, customer teams and key stakeholders through the transformation. Your role Fulfil the responsibilities of this role in accordance with QPS values as outlined above Lead the development and implementation of the change management strategy and associated plans and activities required to enact the significant transformation agenda across the Strategic Procurement and Supply function Ensure that plan milestones and deliverables are clearly defined and that performance is being managed rigorously and transparently Develop and utilise tools and initiatives that will drive the behavioural, process and system changes required to support the transformation Working closely with the CPO and leadership team, ensure that planned activities deliver and embed change in a co-ordinated and collaborative way, minimising the impact on staff, customers and suppliers Set up a change network to support the delivery and embedding of new initiatives and new ways of working Establish and maintain a detailed understanding of the target audiences for change and adjust strategies and delivery methods accordingly Put measures in place that will demonstrate that new ways of working are being embedded and that planned benefits are being fully realised Provide training in best practice change management techniques and methods, to leaders and other key staff within the function Apply a pro-active hands-on approach to developing, documenting and delivering support materials, tools and other mechanisms that will help to support staff through the planned changes Build and maintain strong relationships with the Communication and Human Resources Leads supporting the transformation agenda to ensure appropriate awareness of the change and its impact as well as adherence with relevant process, policy and requirements Champion change management disciplines, providing a consistent approach to change management processes, structures, and tools Mandatory qualifications/professional registration/other requirements Whilst not mandatory, a relevant qualification would be highly regarded. - 2 of 5 -

3 How you will be assessed? You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under Your role, the ideal applicant will be someone who can demonstrate the following: Deep knowledge and understanding of best practice structured change management approaches and methodologies Demonstrated ability in tailoring the approaches and methodologies to suit the organisational environment and individual staff, customer and stakeholder groupings Demonstrated experience developing and successfully implementing change strategies that support the delivery of an organisation s strategic objectives Demonstrated experience of managing change within stakeholder groups that are diverse and highly complex Proven ability to quickly grasp and adapt to changing circumstances and deliver change in innovative and considerate ways Demonstrated leadership capability combined with a willingness to work collaboratively with team members providing guidance on best practice approaches to change A willingness to share change management experience and knowledge with team members to assist in building capability to manage and lead change in the future Advanced interpersonal communication skills, speaking with confidence in all face to face communications, conveying clear and compelling messages and ability to develop strong and trusted working relationships with key stakeholders and clients Your application Please provide the following information to the panel to assess your suitability: Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor A short cover letter (maximum one (1) page) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the How you will be assessed? section. Please indicate in your letter also your availability to commence in this role. Your employer Health Support Queensland Health Support Queensland (HSQ) is an organisational Division of the Department of Health and delivers a range of support services to enable the delivery of frontline health services. HSQ provides services to all Queensland Hospital and Health Services (HHSs), to other government agencies and to commercial clients. The current services provided by HSQ include: pathology services, procurement and logistics for health related equipment, products and services, biomedical technology services, forensic and scientific services, linen and laundry services, medicines management, 13HEALTH, radiology support and payroll. - 3 of 5 -

4 HSQ has a staff complement of approximately 4,000 full-time equivalents (FTEs) and has an operating budget of approximately $900 million for the financial year 14/15. HSQ handles the procurement of approximately $1 billion worth of goods on behalf of the Queensland public health system. The Chief Executive is accountable for the day-to-day operation and performance of HSQ. The HSQ Advisory Board has been established to assist the Chief Executive and the Director-General, Department of Health in setting the strategic direction of HSQ. Additional information Temporary vacancies less than 12 months remain current for vacancy duration. Future vacancies of a temporary, full-time and part-time nature may also be filled through this recruitment process. Pre-employment screening, including criminal history and discipline history checks, may be undertaken on persons recommended for employment. Roles providing health, counselling and support services mainly to children will require a blue card, unless otherwise exempt. Employees who are permanently appointed to Queensland Health may be required to undertake a period of probation appropriate to the appointment. All relevant health professionals, who in the course of their duties formulate a reasonable suspicion that a child or youth has been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to immediately report such concerns to Child safety services, Department of Communities. Applicants will be required to give a statement of their employment as a lobbyist ( within one month of taking up the appointment. Applicants may be required to disclose any current pre-existing illness or injury which may impact on their ability to perform the role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003 ( rehabilitation/workers-compensation-and-rehabilitation-legislation/workers-compensation-and-rehabilitation-act- 2003). Employees of Health Support Queensland are to actively participate in a working environment supporting quality human resource management practices including employment equity, antidiscrimination, occupational health and safety and ethical behaviour. - 4 of 5 -

5 Organisational Chart - 5 of 5 -

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