Quest Software: Windows Management. Simplified Quest Software, Inc. ALL RIGHTS RESERVED

Transcription

1 Quest Software: Windows. Simplified Quest Software, Inc. ALL RIGHTS RESERVED

2 Cost Risk $$$ Complexity 2

3 Projects of Windows 3

4 Challenges Risky Time consuming Complex Costly No experience Solution Reduce time, risks, and complexity Minimize impact Streamline administration Experienced 4

5 Capabilities Migrate Consolidate Restructure 5

6 How Quest Helped The Situation Formed by leading UK investment banks Six months to complete separation from legacy infrastructure and create independent AD and Exchange environments Without Quest Downtime, lost messages and access failures Limited staff, lack of experience Impossible to meet six month deadline With Quest solutions: Quest Migration Manager for Exchange and Active Directory Smooth migrations ahead of very tight and non-negotiable deadlines Minimal impact on users We couldn t have done this without Quest. Both the migration solutions and the individuals from Quest s PSO team were invaluable to us during this project. Bruce Jefferies, IT Manager, Barbon Insurance Group 6

7 Challenges Security Efficiency Compliance Solution Reduces complexity Saves time Reduces security risks Reduces risk of noncompliance Reduces IT spend 7

8 Capabilities Single Sign-On Directory Consolidation Audit/Compliance Strong Authentication Password Provisioning Privileged Account 8

9 How Quest Helped The Situation Satisfy SOX requirements Report on user activity and access Few IT staff to help Without Quest Manual effort spent on identity and access management Inefficient password resets and account unlocks No visibility into user access and activity for compliance Inefficient mainframe and AD provisioning Large uncontrolled Linux environment With Quest solutions: Quest One Identity Solution Proved significant ROI Increased visibility into user activity and access with reduced staff Increased IT effectiveness and efficiency through automation and consolidation Large US distributor of equipment and materials for the energy industry 9

10 Challenges Tedious Time consuming Risky Loss of IP Fines / reputation System downtime Solution Aligns with best practices Regulation-specific reporting Proactive Controls costs Single vendor for all Windows auditing 10

11 Capabilities AD, Exchange and OCS compliance, audits and security and discovery Secure identity management SharePoint auditing and security SQL Server auditing 11

12 How Quest Helped The Situation Impending SOX audit Manual processes Over budge 35% on compliance Without Quest Weeks to gather data and put into readable format Missed data Expensive, time-consuming storage of audit data No exception reporting Inefficient reporting for one-off requests With Quest solutions: Compliance Automated data capture and reporting Efficient storage audit data Intact administrative boundaries Real-time violation alerting Ad-hoc reporting for forensic purposes $1.2 million estimated annual savings Global telecomm 12

13 Challenges Applications and data availability User and business impact Lost communications Lost collaboration Inefficient native tools Solution Rapid data recovery Prevent downtime Ensure availability Meet service level agreements Automated monitoring and troubleshooting 13

14 Capabilities Active Directory disaster recovery Exchange and OCS performance availability SharePoint recovery SQL Server backup and recovery SQL Server performance management 14

15 How Quest Helped The Situation Two-stage overnight backup Protect AD Without Quest Inefficient mailbox recovery Downtime Missed data With Quest solutions: Manager for AD and Exchange Delivered an 89 percent time-saving through faster mailbox recovery Reduced downtime, providing staff with a better service Eliminated hazards of AD failure and subsequent downtime or object loss Reduced time to re-instate AD from hours down to minutes, helping to protect the university s income Manager for Exchange has dramatically reduced the time needed to restore a mailbox. Now it only requires one person around two hours, instead of 18 staff hours. That s an 89 percent time saving. Mark Nicholls, Technical Consultant Kingston University 15

16 Challenges Limited productivity Reactive state Security, governance and IT process control Cost-effective automated management Solution Improved productivity Reduced complexity Eliminate redundant efforts Leverage existing investments to control expenses Secures infrastructure through automation 16

17 Capabilities Active Directory automation Efficient identity and access management Exchange OCS administration and automation SharePoint administration SQL administration 17

18 How Quest Helped The Situation System access control and password management Account provisioning/de-provisioning Without Quest Complex access control Cumbersome password management Manual account provisioning/de-prov. Insufficient auditing for compliance With Quest solutions: ActiveRoles Server Ensured quick and proper system access by healthcare providers Reduced IT workload through automated account provisioning and de-provisioning including temporary group memberships Reduced help desk workload through self-service password resets Improved compliance and security through automation and reporting Reduced costs and simplified the IT environment With ActiveRoles Server, we can automatically deactivate and then delete user accounts for any length of time, We used to have to do this manually, leaving room for error. Our auditors look at that activity on an annual basis and ActiveRoles Server enables us to comply with their regulations. R. Patrick Mulville Director of IT Services Children s Memorial Hospital 18

19 Challenges Build upon Microsoft Windows-based solutions Maximize investments Do more with less Efficiency Control cost Solution Speed deployment Automate repetitive tasks Facilitate management and measurement of custom-coding projects Deliver high quality IT services on time 19

20 Capabilities Customize and develop SharePoint Script using PowerShell Develop and code SQL statements 20

21 How Quest Helped The Situation Develop custom app for sales staff Short timeframe Without Quest Long, expensive development time Inability to ensure security and integrity of data With Quest solution: WebParts for SharePoint Reduced application development time by 87 percent, with delivery in two weeks rather than four months Enabled development of data visualization applications to improve R&D productivity Enabled creation of an accelerated business application development strategy We had three months to build our application, and we thought it would take four. But with Quest Web Parts, we were able to do it from beginning to end, including the prototype, in about two weeks. Quest Web Parts enabled us to meet our deadline, without having to hire expensive outside consultants. Alex Balagour Web Applications Team Lead FMC Corporation 21

22 Challenges Costly Insecure Upgrades take years Inflexibility Mobility Solution Reduce cost of application delivery and desktop deployment Leverage existing investment Flexibility and agility Improve security, compliance, DR, and business continuity Strong user experience 22

23 Capabilities On-demand service Deliver from multiple hypervisors, terminal servers & blade PCs Single user access point & management center 23

24 How Quest Helped The Situation Reduce student desktop costs Double the number of classroom computers Leverage existing virtual environment without adding infrastructure costs Without Quest Expensive, inefficient, decentralized desktop management Unsecure With Quest solution: vworkspace Saved $60,000 per year in reduced energy costs The Quest virtual desktop solution gives us remarkable advantages in terms of cost savings, resource optimization and energy efficiency. It enabled us to double our number of classroom computers while saving 50 percent in maintenance costs." Marie Evans, Technology Director, DISD Reduced maintenance costs by 50%, saving $800,000 over four years Improved reliability, security and instructional uptime Doubled the number of student desktops by using cost 24 savings

25 Quest Knows Microsoft Infrastructure Industry Windows leader since 2000 Two-time Microsoft Global ISV Partner of the Year Named leader in Active Directory (AD) Space by Forrester Host of leading Microsoft tech conference The Experts Conference (TEC) 20+ communities connecting and educating the marketplace Products 60+ award-winning solutions 10 Microsoft technology acquisitions in 9 years 200,000 downloads of PowerGUI in 18 months Millions of seats converted to Microsoft platforms: Upgraded/migrated 23.8 million accounts to AD Upgraded /migrated 20 million mailboxes to Exchange 32 million mailboxes under management People Recognized industry and technical expertise 7 MVPs in key Microsoft Technology Segments: Gil Kirkpatrick, Directory Services Kevin Kline, SQL Server Kirk Munro, PowerShell Joel Oleson, SharePoint Patrick Rouse, Windows Terminal Services David Sengupta, Exchange Dmitry Sotnikov, PowerShell Curtis Johnstone, OCS 14 Microsoft BDMs, Corporate and Field 66 Microsoft Certified Professionals on staff: 650+Dev, QA and Support staff dedicated to Microsoft 25

26 Americas 26

27 EMEA 27

28 APACJ 28

29 Quest Leadership Industry Solid, Stable Partner Awards Recognized with Countless Awards Support 200+ Engineers in 8 Global Centers Community Partnering through Education and Evangelization Publicly traded $695 million revenue Nearly $375 million cash on hand 3,300 employees 100,000 customers 65 offices worldwide 92% satisfied with support 97% satisfied with support engineer Survey shows: Customers view Quest as trustworthy, honest and worthy of respect 20+ communities connecting and educating the marketplace TEC for Directory & Identity, Exchange and SharePoint producer and presenting sponsor 29

30 Thank you Quest Software, Inc. ALL RIGHTS RESERVED