HOSTING. Managed Security Solutions. Managed Security. ECSC Solutions

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1 Managed Security Managed Security

2 MANAGED SECURITY SOLUTIONS I would highly recommend for your company s network review... were by far the best company IT Manager, Credit Management Agency Presenting IT services to the Internet, whether hosted locally or within dedicated data centres, brings with it significant IT security risks. You need to understand why you might be targeted, and the likely outcome of a security breach. The starting point is to consider the potential consequences resulting from an attack on your hosted systems. This may be the embarrassment of an incident, but could also be the exposure of your most confidential business or personal information. Reputational damage may also be accompanied by investigations and potential fines from either the Information Commissioner, or your own industry regulator. Assessing your current level of security, and deciding whether this is appropriate is technically challenging - and that is why most people accept the need to involve a specialist third-party organisation to do this via penetration testing. Many organisations are now realising that to comply to the required level of security, the architecture, configuration and ongoing management of hosted systems, also requires a level of skill and experience that you may not have in-house. Using an experienced, and trusted, Managed Security Service Provider (MSSP) can give you a level of security design, configuration, and monitoring that only the largest organisations can afford to recruit and retain. With over a decade of MSSP experience, is the chosen partner of many organisations in response to the challenges of doing online business securely. Our average 20% growth for the last 10 years, and our extensive client portfolio are testament to the quality of our approach. 2

3 MANAGED SECURITY SOLUTIONS Managed hosting solutions can take many forms. In some cases, will design and commission the full security architecture, helping you build an environment to meet your exact specification. This may involve firewalls, intrusion prevention systems, log analysis and alerting, together with network and server management. In other instances, we inherit existing systems - transitioning these into management, and monitoring, through our Security Operations Centre (SOC). Clearly, any hosting solution needs to give you the appropriate platform for your chosen applications, combined with the latest security protection. However, other considerations can also be of prime importance to you, including: Capacity to cover your current requirements, and, critically, the ability to expand as you require in the future. Resilience to failures at component, device, and data centre level. IT equipment will break at some point - consideration of this in the design stage helps reduce the impact on your business. System alerting to give you early warning of potential issues that might affect your systems availability. You should also consider the processes, and associated systems, involved in the production and deployment of new code and applications to your hosted environment. Many people forget that the testing, and potentially staging, of system updates and enhancements is vital if you are to avoid introducing new security vulnerabilities and/or crashes. has extensive experience in the design and management of mission critical systems that require the highest availability. 3

4 UNDERSTANDING YOUR RISKS Many people now understand that IT security is becoming an essential business function, necessary to protect your critical systems and sensitive data. Confidentiality of your information, and the continued operation of your IT systems, are in all likelihood becoming one of your most vital organisational functions. As the world continues to become more connected, security threats have continued to evolve. The days when a firewall was sufficient to protect an organisation are a distant memory. New attack methods emerge, designed to exploit the new vulnerabilities that are discovered daily. You will see regularly in the press that details are revealed of serious breaches of security, and the significant consequences for organisations. Of course, these are only the tip of the iceberg, with most breaches kept quiet, and many remaining undetected. There has been a new phase of cyber security surfacing over the last few years. Nation states are now seeing opportunities and threats in the new cyber world, and information warfare and industrial espionage are now manifesting as real threats to individuals and organisations. It is clear that you must have the latest specialist skills, knowledge, and experience on your side if you are to counter this ever increasing threat to your systems and information. However, the expertise required to protect you is in short supply. At, our mission is to help you understand the threats you face, assess your current levels of defence, and provide you with an appropriate level of security. We protect your operation, whilst enabling you to exploit new technology opportunities. 4

5 SECURITY OPPORTUNITIES What impressed the management team was your ability to translate very technical issues into a language understandable by non experts and explain the associated risks CTO,Financial Trading Systems You will understand that any investment should show a good return. Although we often find cost-savings and efficiency gains through the use of our specialist security technology and management, we also commonly find the need for significant improvements and therefore areas where you need to invest in your security. You might view your investment in security as part of a sensible risk management strategy, as an insurance policy. Or perhaps you view security as a necessary component in your annual IT expenditure. You may also have specific contractual or legal/regulatory obligations to maintain effective security. From experience, demonstrating effective IT and Information Security can also help increase sales and reassure your key external stake holders. Through a partnership with, you can use our credentials to enhance your own reputation. This may be a direct reference to our expert management, or through gaining formal certification such as ISO or PCI DSS Service Provider status. Knowing that we take care of your IT security, also lets you focus on your core activities. We also help you make sensible decisions about the adoption of new technologies, and ensure you don t compromise security by innocently accepting the promises of new technology vendors. External expert management also gives you more control, with defined service levels and reduced reliance on retaining key individuals. has the experience and resource to support you when you need an urgent incident response - from initial detection and alerting, 24/7 technical support, through to root-cause analysis and future prevention. 5

6 MANAGED SECURITY SOLUTIONS We asked to help and now have a managed solution... we are now happy to talk about security with our clients and recommend Director, Database Marketing A typical hosting solution can be thought of as comprising of different levels: 1. The environment - whether locally in your building or at a dedicated hosting centre. Failover and disaster recovery facilities need to be considered within this layer. 2. Firewalls - no longer sufficient, as the tools and techniques available to the hacker have evolved. For most environments, the addition of an Intrusion Prevention System (IPS) is now an essential security layer. Coming under different marketing names, such as layer 7 firewall, deep packet inspection, application layer firewall, or even next generation firewall - the principle is the same - inspect the traffic that a firewall would allow through, and block suspicious traffic. 3. Internal network architecture - usually requiring the deployment of a De-Militarised Zone (DMZ) to separate Internet-facing services such as web-servers from data storage devices. This defence-in-depth gives hackers extra hurdles before they can steal your information. 4. Server hardening and security management - as any hosted system exposes systems to the Internet, it is vital that they are built and maintained with security as a priority. This activity needs to include the operating system, security of required applications (and removal of those not required), and also a review of the custom code you might be deploying for your web applications. 5. Monitoring and alerting - all devices within any hosting environment should be configured to log vital security related information. This serves two important purposes: alerting you to potential security incidents and preserving evidence of a systems activity for future investigation. 6

7 MANAGED SECURITY SOLUTIONS Phase one of many hosting security projects will be the transition of your systems to management and monitoring, through our Security Operations Centre (SOC). You don t have to change your existing hardware and software to benefit from security management. In our experience, true security expertise is much more than simply holding a certificate in the routine administration of a vendor product. solutions are built on a body of knowledge that is drawn from a much wider range of information security disciplines and experience. However, at the time of hardware replacement, or when your requirements change, you may then consider the range of hosting technologies. At the core of this capability is the Secure Platform Linux operating system which delivers a feature rich and flexible security environment designed to build effective, and responsive, solutions. hosting solutions include: Titan - Enterprise Security Gateway, including remote access management Titania - Intrusion Prevention (IPS), including SSL acceleration and load-balancing Ariel - Log Analysis & Incident Response Each solution is combined with unparalleled support, and Total Security Management - taking responsibility for security with real expertise and guidance. This translates your organisational requirements into appropriate security protection. 7

8 About I have been using for 7 years now and not had any issues in that time, perfect service Operations Manager Systems Integrators has over 13 years experience in the design, implementation, and management of IT security solutions. We are a fully accredited PCI DSS Level-1 certified Service Provider - the first in the UK to offer managed IT services. In addition, we are listed with Visa Europe as a Level-1 Merchant Agent and also a Level-1 Member Agent. All managed solutions are supported by our certifications to ISO (information security), ISO (service), and ISO 9001 (quality). Where required, can further support your IT, and information security through our testing and consultancy services. At, we believe that effective security is fundamental to making your organisation more successful, so feel free to get in touch and see how we can help you today.

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