CA IT Client Manager

Size: px
Start display at page:

Download "CA IT Client Manager"

Transcription

1 DATA SHEET: PATCH RESEARCH AND MANAGEMENT CA IT Client Manager Patch Research and Management CA IT CLIENT MANAGER PLAYS A CRITICAL ROLE IN HELPING YOU ENSURE SERVICE AVAILABILITY AND BUSINESS CONTINUITY BY PROVIDING A UNIFORM WORKFLOW FOR THE PROACTIVE MANAGEMENT OF THE ENTIRE SOFTWARE PATCH LIFECYCLE. Overview Benefits The CA Advantage Thousands of software patches are available every year and affect every area of the IT infrastructure. It requires significant effort for your organization to ensure that the right patches are accepted, tested and deployed. Typically handled in a reactive and manual way, patch administration can consume so much time from your IT resources that other higher value projects may be compromised. CA IT Client Manager provides patch research and management capabilities that provide a uniform process for managing the entire software patch lifecycle. This helps you to: Decrease time from patch availability to deployment Improve service levels Ensure desktop uniformity and business continuity CA IT Client Manager addresses every step of the patch lifecycle and is backed by a Content Research Team that is available 24 hours a day, 7 days a week. This team gives you the support you need to help ensure that your enterprise systems are always up-to-date with the most current and effective patches.

2 Research, Management and Administration of the Entire Patch Lifecycle Patch management is an ongoing and complicated process that can unduly burden your IT department. This is particularly true when your approach is based on reacting to every new patch distributed by software vendors. With new patches released daily and your staff already stretched to the limit, a manual or improvised approach makes it very difficult to consistently respond in an efficient and effective manner. Beyond the increasing volume of patches to be identified and evaluated, there is increasing complexity associated both with new patches and your ever-changing environment. Some patches may require domain expertise to ensure correct deployment. Each patch is a change and must be tested to understand its impact on other elements of a systems configuration. Delays in deployment, whether based on complexity or fundamental lack of resources, can also negatively impact the business. And even if you manage to get new patches up and running, there is the continual need to bring new desktops to the desired patch level. CA IT Client Manager helps you meet these challenges with a uniform process framework that structures and streamlines patch management across the lifecycle of every patch from patch monitoring and discovery through patch research, patch packaging, package testing and deployment. CA IT Client Manager offers extensive patch research and management capabilities to help you provide consistency and reliability of software patch deployment and administration. It is designed to ensure that your enterprise systems are equipped with the most current software patches and that those patches stay in place and are effective. Key capabilities CA CONTENT RESEARCH TEAM AND ONLINE INFORMATION SERVICE CA dedicates resources 24 hours a day, 7 days a week to do the essential work to identify and make new patches automatically available for your enterprise, including: Constant monitoring for newly available patches and proactive communication with software vendors to receive advance notice of patch availability Validation of available patches to ensure they will install as described Research to determine patch applicability, patch signature, patch pre- and post-requisites and dependency metadata Availability of roll-up patch technology, allowing the administrator to process a single monthly patch with a single reboot, rather than having to process many individual patches 2 DATA SHEET: PATCH RESEARCH AND MANAGEMENT

3 FIGURE A Dedicated CA team publishes new patch information automatically available for your enterprise. CA CONTENT UPDATE SERVICE ADMINISTRATION AND MANAGEMENT CA IT Client Manager employs a simple, task-oriented, user interface that combines with a web-based reporting portal to provide the controls and information you need to administer the patch management process. You can customize your personal dashboard and automatically receive scheduled reports per policy as well as alerts. AUTOMATED DETERMINATION OF SYSTEMS REQUIRING PATCHES CA IT Client Manager provides the information you need to decide which patches will be deployed on which systems. This decision-making support is based on the system recognizing and presenting current IT assets and their ability to accept a newly available patch. Advanced logic and detection mechanisms can automatically determine which patches are applicable to which assets. PATCH TESTING Facilitates and enforces a formal patch testing phase, assessing patch packages (and patch metadata) against the required system configurations. This is designed to allow you to analyze potential impact before the package is approved for enterprise deployment. PATCH LEVEL POLICY Determines the definition and maintenance of required patch levels for each class of asset based on: Patch Policy Templates that define the patch level requirements of each software component Patch Policy Grouping whereby defined patch policies are assigned and applied per dynamic or user-defined machine target groups AUTOMATIC PACKAGE CREATION Uses the relevant patch metadata to automatically package the patch, and then automatically registers those packages for deployment. PACKAGE DEPLOYMENT Automatically initiates package deployments per defined policies. You are able to control, direct and manage all patch distribution requirements from one central user interface. The system provides logic designed to ensure that pre- and post-requisites, dependencies and roll-up structures are applied during patch installations. DATA SHEET: PATCH RESEARCH AND MANAGEMENT 3

4 ADMINISTRATOR CONTROL CA IT Client Manager lets you schedule a package deployment for a single system, a group of systems or the whole enterprise. You can view reports on installed patches to understand where and when each was installed and by whom. Also, you can get the current status updates on active or scheduled deployments. Built-in workflows and error controls track what has been delivered and where. Automated retries and extensive error reporting are also available. A built-in calendar lets you schedule patches to prevent conflicts. AUTOMATIC VERTIFICATION AND REDEPLOYMENT CA IT Client Manager continuously monitors to ensure that applied patches and packages remain valid and in effect. New or crashed systems are automatically restored to the required patch level policy. FIGURE B The console presents an overview of the patch management process and can be customized by the administrator. PATCH MANAGEMENT CONSOLE SINGLE POINT OF ADMINISTRATION With the introduction of a single point of administration, an administrator at the enterprise level can now manage the patch lifecycle from a single console across multiple domains. ENTERPRISE-LEVEL TARGET GROUPS For multidomain installations, the administrator can perform targeting via enterprise-level target groups rather than just at the domain level. DELTA ROLL-UPS Delta roll-ups are published on a monthly basis by the CA Content Research Team (see Figure A), and contain patches that are released that month, enabling the adminis - trator to deploy a single patch package each month. This process saves the patch administrator time as the alternative is to manage the patch lifecycle for each of the individual patches within the Delta Roll-up. SUPPORT OF SERVERS NOT CONNECTED TO THE INTERNET The patch information and software patches that are published by the CA Content Research Team can be manually imported to CA IT Client Manager servers that are not connected to the internet directly. 4 DATA SHEET: PATCH RESEARCH AND MANAGEMENT

5 RAPID PATCH DEPLOYMENT The administrator can choose to follow the defined patch management process or initiate an immediate enterprise-wide patch deployment of emergency patches. DEPLOYMENT OPTIONS MANAGEMENT The patch administrator can specify granular pre- and post-patch deployment options. This reduces the impact of patch deployments by providing the user with the ability to specify the best time to deploy a patch to their end system. STANDARD COMMUNICATION PORT ports 80 and 443. All communications are now standardized upon TCP/IP EXPANDED PATCH CONTENT SUPPORT The extended patch content supports: Microsoft desktop applications Office XP, 2000, 2003, Adobe Acrobat, Quicktime, Macromedia Flash Player, Firefox, RealPlayer, Microsoft SQL Server (2000 and 2005), Microsoft Visual Studio (2003 and 2005), Microsoft.Net Framework. Microsoft Publisher, and IBM AIX 5.3 TL6. SUPPORTED ENVIRONMENTS Windows 2003 Server LOCALIZATION Local language patch content is available for English, French, German, Italian, Spanish, Italian, Japanese and Traditional Chinese language patches. The user interface and patch information content is available in English only. Reduce Cost and Complexity While Improving Efficiency and Service Quality CA IT Client Manager is designed to enable a uniform process framework that centralizes and automates workflow across platforms and applications to streamline management across the lifecycle of every patch. The solution strengthens your ability to make informed decisions within the patch management process. The right decisions at the right time reduce the risk of security breaches, nonfunctional applications and downtime. Repetitive, time-consuming and error-prone tasks are automated to help you maintain the integrity and availability of enterprise systems. First, disparate functions are seamlessly executed so that you can be aware of newly available patches and their relevance to your enterprise. Second, patches are researched and validated to determine unique dependencies, pre- and post-requisites and relevancy. Ultimately, patches are tested, approved and scheduled for the systems that need them. In addition, CA IT Client Manager continuously monitors for patch-level compliance, reports on noncompliance and can automatically redeploy patches based on defined policy. The ability to help ensure that your client systems are equipped at the same patch level contributes to overall productivity gains within your enterprise. Within IT, the work is more strategic, response is timely, and you are able to help lower infrastructure maintenance costs and the high costs associated with change. You know what assets you have and their current state, and you can help facilitate regulatory compliance across your IT organization. DATA SHEET: PATCH RESEARCH AND MANAGEMENT 5

6 The CA Advantage CA IT Client Manager supports your ability to properly and consistently manage the entire software patch management lifecycle. Despite your enterprise having multiple hardware platforms, operating systems with different versions, complex software licensing scenarios and remote users, the solution helps provide your systems with the most current software patches. Even further, it helps deployed patches stay in-place and remain effective. CA Services An important part of CA s leadership in the IT client management marketplace is the team of dedicated professionals in CA Services. Whether your implementation is out-of-the-box or requires modification to meet your business needs, CA Services lowers your risk by utilizing the CA IT Client Manager Deployment Playbook for each engagement. The Deployment Playbook leverages years of customer delivery successes into a repeatable deployment methodology, workflow and best practice. By delivering these standardized implementations, you can achieve faster time-to-value with your CA solutions. Next Steps CA IT Client Manager supports your ability to provide a uniform desktop environment, increase efficiencies, reduce risk and improve service levels in support of business continuity. To learn more and see how CA IT Client Manager helps unify IT and simplify the management of complex computing environments across the enterprise for better business results, visit us at ca.com/solutions. Copyright 2008 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. MP Learn more about how CA can help you transform your business at ca.com

CA Client Automation: Patch Manager - Supported Patches

CA Client Automation: Patch Manager - Supported Patches CA Client Automation: Patch Manager - Supported Patches Laural Gentry Sr. Principal Product Manager April 2012 CA Online Content Research Team 2 This published document was based on current information

More information

CA IT Client Manager Asset Inventory and Discovery

CA IT Client Manager Asset Inventory and Discovery DATA SHEET: ASSET INVENTORY AND DISCOVERY CA IT Client Manager Asset Inventory and Discovery CA IT CLIENT MANAGER DELIVERS EXTENSIVE ASSET INVENTORY AND DISCOVERY CAPABILITIES THAT HELP YOU MAINTAIN ACCURATE

More information

SOLUTION BRIEF: CA IT ASSET MANAGER. How can I reduce IT asset costs to address my organization s budget pressures?

SOLUTION BRIEF: CA IT ASSET MANAGER. How can I reduce IT asset costs to address my organization s budget pressures? SOLUTION BRIEF: CA IT ASSET MANAGER How can I reduce IT asset costs to address my organization s budget pressures? CA IT Asset Manager helps you optimize your IT investments and avoid overspending by enabling

More information

CA IT Client Manager. Desktop Migration

CA IT Client Manager. Desktop Migration DATA SHEET: DESKTOP MIGRATION CA IT Client Manager Desktop Migration CA IT CLIENT MANAGER HELPS YOU INCREASE TECHNICIAN AND USER PRODUCTIVITY BY MANAGING AND PRESERVING USER DATA, SETTINGS AND PREFERENCES

More information

SOLUTION BRIEF CA Client Automation October 2010 can you streamline IT operations, drive greater efficiency, and reduce costs?

SOLUTION BRIEF CA Client Automation October 2010 can you streamline IT operations, drive greater efficiency, and reduce costs? SOLUTION BRIEF CA Client Automation October 2010 can you streamline IT operations, drive greater efficiency, and reduce costs? we can provides full automation capabilities for inventory, tracking, maintenance,

More information

CA IT Client Manager. Software Delivery

CA IT Client Manager. Software Delivery DATA SHEET: SOFTWARE DELIVERY CA IT Client Manager Software Delivery CA IT CLIENT MANAGER PROVIDES AUTOMATED SOFTWARE DELIVERY CAPABILITIES TO HELP YOU ENSURE THAT LAPTOPS, DESKTOPS, SERVERS AND PDAS ACROSS

More information

CA IT Client Manager. Asset Intelligence

CA IT Client Manager. Asset Intelligence DATA SHEET: ASSET INTELLIGENCE CA IT Client Manager Asset Intelligence CA IT CLIENT MANAGER AUTOMATICALLY CONVERTS RAW ASSET DATA INTO ACTIONABLE INTELLIGENCE SO YOU CAN QUICKLY IDENTIFY OPPORTUNITIES

More information

CA Client Automation

CA Client Automation CA Client Automation Supported Content for CA Patch Manager and Supported Application Signature Content April 2015 Contents CA Content Research Team... 3 CA Patch Manager Content... 3 Operating Systems

More information

SOLUTION BRIEF CA Client Automation. Can you streamline IT operations, drive greater efficiency and reduce costs?

SOLUTION BRIEF CA Client Automation. Can you streamline IT operations, drive greater efficiency and reduce costs? SOLUTION BRIEF CA Client Automation Can you streamline IT operations, drive greater efficiency and reduce costs? SOLUTION BRIEF CA DATABASE MANAGEMENT FOR DB2 FOR z/os DRAFT CA Client Automation provides

More information

CA Repository for Distributed. Systems r2.3. Benefits. Overview. The CA Advantage

CA Repository for Distributed. Systems r2.3. Benefits. Overview. The CA Advantage PRODUCT BRIEF: CA REPOSITORY FOR DISTRIBUTED SYSTEMS r2.3 CA Repository for Distributed Systems r2.3 CA REPOSITORY FOR DISTRIBUTED SYSTEMS IS A POWERFUL METADATA MANAGEMENT TOOL THAT HELPS ORGANIZATIONS

More information

Asset. Unicenter Management r11

Asset. Unicenter Management r11 Data Sheet Asset Unicenter Management r11 Unicenter Asset Management r11 is a comprehensive solution for proactively managing IT assets in your business environment and provides instant knowledge of what

More information

How To Use Ibm Tivoli Monitoring Software

How To Use Ibm Tivoli Monitoring Software Monitor and manage critical resources and metrics across disparate platforms from a single console IBM Tivoli Monitoring Highlights Help improve uptime and shorten Help optimize IT service delivery by

More information

CA Configuration Management Database (CMDB)

CA Configuration Management Database (CMDB) PRODUCT BRIEF: CA CMDB CA Configuration Management Database (CMDB) CA CONFIGURATION MANAGEMENT DATABASE (CMDB) HELPS YOU IDENTIFY AND UNDERSTAND THE DEPENDENCIES AND RELATIONSHIPS AMONG AND BETWEEN YOUR

More information

CA Virtual Assurance for Infrastructure Managers

CA Virtual Assurance for Infrastructure Managers DATA SHEET CA Virtual Assurance for Infrastructure Managers (Includes CA Systems Performance for Infrastructure Managers) CA Virtual Assurance for Infrastructure Managers (formerly CA Virtual Performance

More information

Contents. Introduction... 1

Contents. Introduction... 1 Managed SQL Server 2005 Deployments with CA ERwin Data Modeler and Microsoft Visual Studio Team Edition for Database Professionals Helping to Develop, Model, and Maintain Complex Database Architectures

More information

Unicenter Asset Intelligence r11

Unicenter Asset Intelligence r11 Unicenter Asset Intelligence r11 Key Features at a Glance Comprehensive Out of the Box Business Relevant Answers Complete and Accurate IT Asset Information Real-Time Analysis Risk Alerting Compliance Utilization

More information

Provide access control with innovative solutions from IBM.

Provide access control with innovative solutions from IBM. Security solutions To support your IT objectives Provide access control with innovative solutions from IBM. Highlights Help protect assets and information from unauthorized access and improve business

More information

CA Anti-Virus r8.1. Benefits. Overview. CA Advantage

CA Anti-Virus r8.1. Benefits. Overview. CA Advantage PRODUCT BRIEF: CA ANTI-VIRUS CA Anti-Virus r8.1 CA ANTI-VIRUS IS THE NEXT GENERATION IN COMPREHENSIVE ANTI-VIRUS SECURITY FOR BUSINESS PCS, SERVERS AND PDAS. IT COMBINES PROACTIVE PROTECTION AGAINST MALWARE

More information

CA Host-Based Intrusion Prevention System r8.1

CA Host-Based Intrusion Prevention System r8.1 PRODUCT BRIEF: CA HOST-BASED INTRUSION PREVENTION SYSTEM CA Host-Based Intrusion Prevention System r8.1 CA HOST-BASED INTRUSION PREVENTION SYSTEM (CA HIPS) BLENDS ENDPOINT FIREWALL, INTRUSION DETECTION,

More information

CA Automation Suite for Data Centers

CA Automation Suite for Data Centers PRODUCT SHEET CA Automation Suite for Data Centers agility made possible Technology has outpaced the ability to manage it manually in every large enterprise and many smaller ones. Failure to build and

More information

Total Protection for Compliance: Unified IT Policy Auditing

Total Protection for Compliance: Unified IT Policy Auditing Total Protection for Compliance: Unified IT Policy Auditing McAfee Total Protection for Compliance Regulations and standards are growing in number, and IT audits are increasing in complexity and cost.

More information

IBM Tivoli Monitoring for Databases

IBM Tivoli Monitoring for Databases Enhance the availability and performance of database servers IBM Tivoli Monitoring for Databases Highlights Integrated, intelligent database monitoring for your on demand business Preconfiguration of metric

More information

LANDesk Server Manager. Single Console Multi-Vendor Management Solution

LANDesk Server Manager. Single Console Multi-Vendor Management Solution LANDesk Server Manager Single Console Multi-Vendor Management Solution LANDesk Server Manager Single Console Multi-Vendor Management Solution Challenge Data center infrastructure is increasing in size

More information

Altiris Server Management Suite 7.1 from Symantec

Altiris Server Management Suite 7.1 from Symantec Altiris Server Suite 7.1 from Symantec Standardized control for distributed, heterogeneous server environments Data Sheet: Endpoint Overview The complexity of managing today s data centers is complicated

More information

IBM Maximo Asset Management for IT

IBM Maximo Asset Management for IT Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs and financial impact of IT assets with a single solution that tracks and manages your hardware, software

More information

CA Vulnerability Manager r8.3

CA Vulnerability Manager r8.3 PRODUCT BRIEF: CA VULNERABILITY MANAGER CA Vulnerability Manager r8.3 CA VULNERABILITY MANAGER PROTECTS ENTERPRISE SYSTEMS AND BUSINESS OPERATIONS BY IDENTIFYING VULNERABILITIES, LINKING THEM TO CRITICAL

More information

CA Records Manager. Benefits. CA Advantage. Overview

CA Records Manager. Benefits. CA Advantage. Overview PRODUCT BRIEF: CA RECORDS MANAGER CA RECORDS MANAGER HELPS YOU CONTROL AND MANAGE PHYSICAL, ELECTRONIC AND EMAIL RECORDS ACROSS THE ENTERPRISE FOR PROACTIVE COMPLIANCE WITH REGULATORY, LEGISLATIVE AND

More information

Symantec Server Management Suite 7.6 powered by Altiris technology

Symantec Server Management Suite 7.6 powered by Altiris technology Symantec Server Management Suite 7.6 powered by Altiris technology Standardized control for distributed, heterogeneous server environments Data Sheet: Endpoint Management Overviewview Symantec Server Management

More information

agility made possible

agility made possible SOLUTION BRIEF CA Technologies and NetApp Integrated Service Automation Across the Data Center can you automate the provisioning and management of both virtual and physical resources across your data center

More information

what if you could increase your agility and improve your pace of IT innovation?

what if you could increase your agility and improve your pace of IT innovation? SOLUTION BRIEF CA Portfolio Management for Agile IT May 2010 what if you could increase your agility and improve your pace of IT innovation? we can helps IT executives to deliver the right projects faster,

More information

Symantec ServiceDesk 7.1

Symantec ServiceDesk 7.1 Information Technology Infrastructure Library support and process automation puts the service back in service desk Data Sheet: Endpoint Management Overview IT departments are coming under pressure to do

More information

IBM Endpoint Manager for Server Automation

IBM Endpoint Manager for Server Automation IBM Endpoint Manager for Server Automation Leverage advanced server automation capabilities with proven Endpoint Manager benefits Highlights Manage the lifecycle of all endpoints and their configurations

More information

CA Oblicore Guarantee for Managed Service Providers

CA Oblicore Guarantee for Managed Service Providers PRODUCT SHEET CA Oblicore Guarantee for Managed Service Providers CA Oblicore Guarantee for Managed Service Providers Value proposition CA Oblicore Guarantee is designed to automate, activate and accelerate

More information

IBM Tivoli Asset Management for IT

IBM Tivoli Asset Management for IT Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs of IT assets with a single product installation that tracks and manages hardware, software and related

More information

Backup Exec System Recovery Management Solution 2010 FAQ

Backup Exec System Recovery Management Solution 2010 FAQ Backup Exec System Recovery Management Solution 2010 FAQ Contents Overview... 1 Supported Backup Exec System Recovery Versions and Configurations... 6 Backup Exec System Recovery Management Solution Installation

More information

SOLUTION BRIEF CA SERVICE MANAGEMENT - SERVICE CATALOG. Can We Manage and Deliver the Services Needed Where, When and How Our Users Need Them?

SOLUTION BRIEF CA SERVICE MANAGEMENT - SERVICE CATALOG. Can We Manage and Deliver the Services Needed Where, When and How Our Users Need Them? SOLUTION BRIEF CA SERVICE MANAGEMENT - SERVICE CATALOG Can We Manage and Deliver the Services Needed Where, When and How Our Users Need Them? SOLUTION BRIEF CA DATABASE MANAGEMENT FOR DB2 FOR z/os DRAFT

More information

CA XOsoft Replication r12.5 and CA XOsoft High Availability r12.5

CA XOsoft Replication r12.5 and CA XOsoft High Availability r12.5 FREQUENTLY ASKED QUESTIONS: CA XOSOFT REPLICATION AND CA XOSOFT HIGH AVAILABILITY CA XOsoft Replication r12.5 and CA XOsoft High Availability r12.5 Q: What are CA XOsoft Replication and CA XOsoft High

More information

Data Sheet: Archiving Altiris Server Management Suite 7.0 from Symantec Essential server management: Discover, provision, manage, and monitor

Data Sheet: Archiving Altiris Server Management Suite 7.0 from Symantec Essential server management: Discover, provision, manage, and monitor Essential server management: Discover, provision, manage, and monitor Overview Complexity with physical and virtual machine proliferation increases the challenges involved in managing servers. Server administrators

More information

Eliminating XP from the environment by the end of 2012. 2014 organizations to cost-effectively plan, manage and support PC change initiatives.

Eliminating XP from the environment by the end of 2012. 2014 organizations to cost-effectively plan, manage and support PC change initiatives. Client Automation Complete automation capabilities for managing daily operational processes across large, A locked and well-managed desktop PC can cost 43% less to keep than an 43% heterogeneous environments

More information

Simplifying Desktop Mgmt With Novell ZENworks

Simplifying Desktop Mgmt With Novell ZENworks Simplifying Desktop Mgmt With Novell ZENworks Joe Marton Senior Systems Engineer Collaboration Solution Principal Novell North America jmarton@novell.com Ryan Radschlag Network Manager Hartford Joint #1

More information

CA XOsoft Content Distribution v4

CA XOsoft Content Distribution v4 PRODUCT BRIEF: CA XOSOFT CONTENT DISTRIBUTION CA XOsoft Content Distribution v4 CA XOSOFT CONTENT DISTRIBUTION (FORMERLY CA XOSOFT WANSYNC CD) IS A SIMPLE, HIGHLY FLEXIBLE AND COST-EFFECTIVE CONTENT DELIVERY,

More information

How can Identity and Access Management help me to improve compliance and drive business performance?

How can Identity and Access Management help me to improve compliance and drive business performance? SOLUTION BRIEF: IDENTITY AND ACCESS MANAGEMENT (IAM) How can Identity and Access Management help me to improve compliance and drive business performance? CA Identity and Access Management automates the

More information

IBM Tivoli Endpoint Manager for Lifecycle Management

IBM Tivoli Endpoint Manager for Lifecycle Management IBM Endpoint Manager for Lifecycle Management A single-agent, single-console approach for endpoint management across the enterprise Highlights Manage hundreds of thousands of endpoints regardless of location,

More information

How To Create A Help Desk For A System Center System Manager

How To Create A Help Desk For A System Center System Manager System Center Service Manager Vision and Planned Capabilities Microsoft Corporation Published: April 2008 Executive Summary The Service Desk function is the primary point of contact between end users and

More information

Symantec Client Management Suite 7.6 powered by Altiris technology

Symantec Client Management Suite 7.6 powered by Altiris technology Symantec Client Management Suite 7.6 powered by Altiris technology IT flexibility. User freedom. Data Sheet: Endpoint Management Overview With so many new devices coming into the workplace and users often

More information

Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure?

Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? SOLUTION BRIEF: CA INFORMATION GOVERNANCE Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? CA Information Governance delivers

More information

How Can Central IT Use Cloud Technologies to Revolutionize Remote Store Operation?

How Can Central IT Use Cloud Technologies to Revolutionize Remote Store Operation? SOLUTION BRIEF CA APPLOGIC CLOUD PLATFORM FOR ENTERPRISE How Can Central IT Use Cloud Technologies to Revolutionize Remote Store Operation? agility made possible CA AppLogic combines applications, virtual

More information

CA Aion Business Rules Expert 11.0

CA Aion Business Rules Expert 11.0 PRODUCT SHEET: CA Aion Business Rules Expert CA Aion Business Rules Expert 11.0 CA Aion Business Rules Expert r11 (CA Aion BRE) is an industryleading system that automates and streamlines business functions

More information

IBM Maximo Asset Management Essentials

IBM Maximo Asset Management Essentials Enterprise asset capabilities for small and midsized organizations IBM Maximo Asset Essentials Highlights Leverage enterprise asset capabilities in a package specifically designed for small and midsized

More information

Published April 2010. Executive Summary

Published April 2010. Executive Summary Effective Incident, Problem, and Change Management Integrating People, Process, and Technology in the Datacenter Published April 2010 Executive Summary Information technology (IT) organizations today must

More information

Reducing the Complexity of Virtualization for Small and Midsized Businesses

Reducing the Complexity of Virtualization for Small and Midsized Businesses Reducing the Complexity of Virtualization for Small and Midsized Businesses Deploying an SMB-Specific SaaS Solution to Simplify Virtualization and Increase IT Productivity WHITE PAPER Executive Summary

More information

Track-It! 8.5. The World s Most Widely Installed Help Desk and Asset Management Solution

Track-It! 8.5. The World s Most Widely Installed Help Desk and Asset Management Solution The World s Most Widely Installed Help Desk and Asset Management Solution Key Benefits Easy to use! Gain full control of your IT assets, hardware and software Simplify software license management Save

More information

Data Sheet: Server Management Altiris Server Management Suite 7.0 Essential server management: Discover, provision, manage, and monitor

Data Sheet: Server Management Altiris Server Management Suite 7.0 Essential server management: Discover, provision, manage, and monitor Essential server management: Discover, provision, manage, and monitor Overview Complexity with physical and virtual machine proliferation increases the challenges involved in managing servers. Server administrators

More information

CA Configuration Automation

CA Configuration Automation PRODUCT SHEET: CA Configuration Automation CA Configuration Automation agility made possible CA Configuration Automation is designed to help reduce costs and improve IT efficiency by automating configuration

More information

How To Use Ca Product Vision

How To Use Ca Product Vision DATA SHEET CA Product Vision CA Product Vision helps manage project and product requirements and enables a comprehensive release planning process insuring only the features your customers really need are

More information

SOLUTION BRIEF: CA CLARITY GRANTS MANAGER. CA Clarity Grants Manager

SOLUTION BRIEF: CA CLARITY GRANTS MANAGER. CA Clarity Grants Manager SOLUTION BRIEF: CA CLARITY GRANTS MANAGER CA Clarity Grants Manager Q: How Can I Manage the Entire Grants Lifecycle and Meet My Reporting and Transparency Requirements? A: CA Clarity Grants Manager helps

More information

CA Aion Business Rules Expert r11

CA Aion Business Rules Expert r11 PRODUCT sheet: CA AION BUSINESS RULES EXPERT r11 CA Aion Business Rules Expert r11 CA Aion Business Rules Expert r11 (CA Aion BRE) is an industry-leading system that automates and streamlines business

More information

Successfully managing geographically distributed development

Successfully managing geographically distributed development IBM Rational SCM solutions for distributed development August 2004 Successfully managing geographically distributed development Karen Wade SCM Product Marketing Manager IBM Software Group Page 2 Contents

More information

accelerating time to value in Microsoft Hyper-V environments

accelerating time to value in Microsoft Hyper-V environments SOLUTION BRIEF accelerating time to value in Microsoft Hyper-V environments 01 CA Technologies 30-year partnership with Microsoft uniquely positions us to help you exceed your Microsoft virtual and cloud

More information

CA Process Automation for System z 3.1

CA Process Automation for System z 3.1 PRODUCT SHEET CA Process Automation for System z CA Process Automation for System z 3.1 CA Process Automation for System z helps enable enterprise organizations to design, deploy and administer automation

More information

More enhanced features.

More enhanced features. More enhanced features. Saves time and lowers cost. Upgrade today for complete data and system protection across your virtual and physical server environments. Symantec Backup Exec 12.5 NEW agents for

More information

FEATURE COMPARISON BETWEEN WINDOWS SERVER UPDATE SERVICES AND SHAVLIK HFNETCHKPRO

FEATURE COMPARISON BETWEEN WINDOWS SERVER UPDATE SERVICES AND SHAVLIK HFNETCHKPRO FEATURE COMPARISON BETWEEN WINDOWS SERVER UPDATE SERVICES AND SHAVLIK HFNETCHKPRO Copyright 2005 Shavlik Technologies. All rights reserved. No part of this document may be reproduced or retransmitted in

More information

Altiris IT Management Suite 7.1 from Symantec

Altiris IT Management Suite 7.1 from Symantec Altiris IT 7.1 Achieve a new level of predictability Overviewview Change is inevitable for IT and it comes from several sources: changing needs from lines of business, managing and supporting too many

More information

Study Shows Businesses Experience Significant Operational and Business Benefits from VMware vrealize Operations

Study Shows Businesses Experience Significant Operational and Business Benefits from VMware vrealize Operations Study Shows Businesses Experience Significant Operational and Business Benefits from VMware vrealize Operations Reduced Cost of Infrastructure Management, Higher Application Availability, Visibility Across

More information

Ten Things to Look for in a SharePoint Recovery Tool

Ten Things to Look for in a SharePoint Recovery Tool Ten Things to Look for in a SharePoint Recovery Tool Written by Ilia Sotnikov Product Manager, SharePoint Management Solutions Quest Software, Inc. White Paper Copyright Quest Software, Inc. 2009. All

More information

Server & Application Monitor

Server & Application Monitor Server & Application Monitor agentless application & server monitoring SolarWinds Server & Application Monitor provides predictive insight to pinpoint app performance issues. This product contains a rich

More information

Symantec Backup Exec 11d for Windows Small Business Server Premium and Standard Editions

Symantec Backup Exec 11d for Windows Small Business Server Premium and Standard Editions Symantec Backup Exec 11d for Windows Small Business Server Premium and Standard Editions Comprehensive data protection and recovery for Microsoft Windows Small Business Server Today s small businesses

More information

HP Client Automation software Starter and Standard Editions

HP Client Automation software Starter and Standard Editions HP Client Automation software Starter and Standard Editions Data sheet Managing client devices effectively and efficiently is a mission-critical function for today s businesses. However, that challenge

More information

Kaseya IT Automation Framework

Kaseya IT Automation Framework Kaseya Kaseya IT Automation Framework An Integrated solution designed for reducing complexity while increasing productivity for IT Professionals and Managed Service Providers. The powerful, web-based automation

More information

Symantec Client Management Suite 8.0

Symantec Client Management Suite 8.0 IT Flexibility. User Freedom. Data Sheet: Endpoint Management Overview of Symantec Client Management Suite Symantec Client Management Suite automates time-consuming and redundant tasks for deploying, managing,

More information

IBM Tivoli Endpoint Manager for Lifecycle Management

IBM Tivoli Endpoint Manager for Lifecycle Management IBM Endpoint Manager for Lifecycle Management A single-agent, single-console approach for endpoint management across the enterprise Highlights Manage hundreds of thousands of endpoints regardless of location,

More information

Using Microsoft Operations Manager To Monitor And Maintain Your Farm. Michael Noel. michael@cco.com

Using Microsoft Operations Manager To Monitor And Maintain Your Farm. Michael Noel. michael@cco.com Using Microsoft Operations Manager To Monitor And Maintain Your Farm Michael Noel michael@cco.com About the Presenter and Convergent Computing Author of SAMS Publishing titles SharePoint 2007 Unleashed,

More information

Data Sheet: Storage Management Veritas Virtual Infrastructure Bringing enterprise-class storage management to virtual server environments

Data Sheet: Storage Management Veritas Virtual Infrastructure Bringing enterprise-class storage management to virtual server environments Bringing enterprise-class storage management to virtual server environments Overview Veritas Virtual Infrastructure delivers the first unified enterprise-class virtualization solution, bringing industry-leading

More information

How PatchLink Meets the Top 10 Requirements for Enterprise Patch and Vulnerability Management. White Paper Sept. 2006

How PatchLink Meets the Top 10 Requirements for Enterprise Patch and Vulnerability Management. White Paper Sept. 2006 How PatchLink Meets the Top 10 Requirements for Enterprise Patch and Vulnerability Management White Paper Sept. 2006 Introduction It happens, five, ten, twenty times a month: A hardware or software vendor

More information

Veritas Cluster Server from Symantec

Veritas Cluster Server from Symantec Delivers high availability and disaster recovery for your critical applications Data Sheet: High Availability Overview protects your most important applications from planned and unplanned downtime. Cluster

More information

Resolving the Top Three Patch Management Challenges

Resolving the Top Three Patch Management Challenges LANDesk Technical White Paper Resolving the Top Three Patch Management Challenges Technical White Paper Visit www.landesk.com for more information. To the maximum extent permitted under applicable law,

More information

APPLICATION MANAGEMENT SUITE FOR SIEBEL APPLICATIONS

APPLICATION MANAGEMENT SUITE FOR SIEBEL APPLICATIONS APPLICATION MANAGEMENT SUITE FOR SIEBEL APPLICATIONS USER EXPERIENCE MANAGEMENT SERVICE LEVEL OBJECTIVE REAL USER MONITORING SYNTHETIC USER MONITORING SERVICE TEST KEY PERFORMANCE INDICATOR PERFORMANCE

More information

The Importance of Patching Non-Microsoft Applications

The Importance of Patching Non-Microsoft Applications The Importance of Patching Non-Microsoft Applications Technical WHITE PAPER The Importance of Patching Non-Microsoft Applications In the past, organizations patched only Microsoft operating systems. As

More information

Lumension Endpoint Management and Security Suite

Lumension Endpoint Management and Security Suite Lumension Endpoint Management and Security Suite Patch and Remediation Module Evaluation Guide July 2012 Version 1.1 Copyright 2009, Lumension L.E.M.S.S:LPR - Table of Contents Introduction... 3 Module

More information

Tackling Third-Party Patches

Tackling Third-Party Patches Tackling Third-Party Patches VMware vcenter Protect Update Catalog Delivers an Efficient, Effective Way to Extend an Organization s SCCM Infrastructure Technical WHITE PAPER Companies around the world

More information

Genesis Energy delivers IT projects faster with standardised processes and CA Clarity PPM.

Genesis Energy delivers IT projects faster with standardised processes and CA Clarity PPM. CUSTOMER TECHNICAL BRIEF: CREATING A CENTRALISED MATURITY MODEL FOR PROJECT AND RESOURCE MANAGEMENT Genesis Energy delivers IT projects faster with standardised processes and CA Clarity PPM. Table of Contents

More information

CA ARCserve Replication and High Availability Deployment Options for Hyper-V

CA ARCserve Replication and High Availability Deployment Options for Hyper-V Solution Brief: CA ARCserve R16.5 Complexity ate my budget CA ARCserve Replication and High Availability Deployment Options for Hyper-V Adding value to your Hyper-V environment Overview Server virtualization

More information

IBM Global Business Services Microsoft Dynamics AX solutions from IBM

IBM Global Business Services Microsoft Dynamics AX solutions from IBM IBM Global Business Services Microsoft Dynamics AX solutions from IBM Powerful, agile and simple enterprise resource planning 2 Microsoft Dynamics AX solutions from IBM Highlights Improve productivity

More information

can I customize my identity management deployment without extensive coding and services?

can I customize my identity management deployment without extensive coding and services? SOLUTION BRIEF Connector Xpress and Policy Xpress Utilities in CA IdentityMinder can I customize my identity management deployment without extensive coding and services? agility made possible You can.

More information

CA Service Desk On-Demand

CA Service Desk On-Demand PRODUCT BRIEF: CA SERVICE DESK ON DEMAND -Demand Demand is a versatile, ready-to-use IT support solution delivered On Demand to help you build a superior Request, Incident, Change and Problem solving system.

More information

Security Services. Benefits. The CA Advantage. Overview

Security Services. Benefits. The CA Advantage. Overview PRODUCT BRIEF: CA SITEMINDER FEDERATION SECURITY SERVICES CA SiteMinder Federation Security Services CA SITEMINDER FEDERATION SECURITY SERVICES EXTENDS THE WEB SINGLE SIGN-ON EXPERIENCE PROVIDED BY CA

More information

Enterprise Asset Management made for Microsoft Dynamics AX

Enterprise Asset Management made for Microsoft Dynamics AX Enterprise Asset Management made for Microsoft Dynamics AX CERTIFIED FOR AX 2012 Daxeam What is the total cost of your assets? Asset intensive industries are heavily dependent on maximizing operating time,

More information

CA Service Desk Manager

CA Service Desk Manager PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES

More information

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................

More information

Vistara Lifecycle Management

Vistara Lifecycle Management Vistara Lifecycle Management Solution Brief Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid

More information

effective performance monitoring in SAP environments

effective performance monitoring in SAP environments WHITE PAPER September 2012 effective performance monitoring in SAP environments Key challenges and how CA Nimsoft Monitor helps address them agility made possible table of contents executive summary 3

More information

Vulnerability Scanning and Patch Management

Vulnerability Scanning and Patch Management Vulnerability Scanning and Patch Management Vulnerability Scanning and Patch Management Security vulnerabilities remain amongst the most disruptive and damaging types of problem experienced in real-world

More information

CA NSM r11.2. Benefits. The CA Advantage. Overview

CA NSM r11.2. Benefits. The CA Advantage. Overview PRODUCT BRIEF: CA NSM CA NSM r11.2 CA NSM HELPS YOU INTEGRATE AND SIMPLIFY THE MANAGEMENT OF SYSTEMS AND EVENTS ACROSS COMPLEX MULTIVENDOR INFRASTRUCTURE, MANAGING PHYSICAL AND VIRTUAL SYSTEMS IN BOTH

More information

CA Clarity PPM for Professional Services Automation

CA Clarity PPM for Professional Services Automation PRODUCT BRIEF: CA CLARITY PPM FOR PROFESSIONAL SERVICES AUTOMATION CA Clarity PPM for Professional Services Automation CA CLARITY PPM FOR PROFESSIONAL SERVICES AUTOMATION (PSA) HELPS STREAMLINE THE PROFESSIONAL

More information

agility made possible

agility made possible SOLUTION BRIEF CA IT Asset Manager how can I manage my asset lifecycle, maximize the value of my IT investments, and get a portfolio view of all my assets? agility made possible helps reduce costs, automate

More information

IBM Tivoli Remote Control

IBM Tivoli Remote Control Robust remote desktop management across the enterprise IBM Tivoli Remote Control Highlights Enables organizations to Supports Federal Desktop Core remotely manage thousands of Configuration (FDCC) and

More information

CA Tape Encryption Key Manager

CA Tape Encryption Key Manager PRODUCT BRIEF: CA TAPE ENCRYPTION KEY MANAGER Manager CA TAPE ENCRYPTION KEY MANAGER IS THE FIRST z/os-based, SOFTWARE TAPE ENCRYPTION KEY SOLUTION THAT CONSOLIDATES AND UNIFIES MANAGEMENT ACROSS MULTIPLE

More information

Implement security solutions that help protect your IT systems and facilitate your On Demand Business initiatives.

Implement security solutions that help protect your IT systems and facilitate your On Demand Business initiatives. Security solutions To support your business objectives Implement security solutions that help protect your IT systems and facilitate your On Demand Business initiatives. For an On Demand Business, security

More information

Unicenter Desktop Management for Enterprise Infrastructure Management

Unicenter Desktop Management for Enterprise Infrastructure Management Unicenter Desktop for Enterprise Infrastructure Optimize Enterprise IT Resources Computer Associates International, Inc. s (CA) Unicenter Desktop solution provides IT departments with the foundation to

More information

Address IT costs and streamline operations with IBM service desk and asset management.

Address IT costs and streamline operations with IBM service desk and asset management. Asset management and service desk solutions To support your IT objectives Address IT costs and streamline operations with IBM service desk and asset management. Highlights Help improve the value of IT

More information