Hospital Network Guide

Transcription

1 Allianz Worldwide Care Healthcare Plans Hospital Network Guide International Fund & Product Best International Private Health Care Group Winner

2 Hospital lists As an Allianz Worldwide Care member, you have access to leading private hospitals throughout the UK, Channel Islands and Isle of Man. Included on our hospital lists are a comprehensive range of private hospitals and NHS hospitals, with private patient facilities. Our range of hospitals are selected to offer our members excellent geographical coverage, a full range of treatments and high standards of quality of care. As a member of a company scheme, your hospital list will have been selected by your employer. The list chosen will be indicated in your Table of Benefits, under the Policy endorsements section. Under your plan, you are eligible for in-patient and day-care treatment in any of the hospitals in your list. There are no restrictions on where you can have out-patient treatment. There are three hospital list options: offers a great range of private hospitals and NHS private facilities throughout the UK. in addition to all of the hospitals in the list, it includes a broader range nationally, with a wider range of London based hospitals. covers all hospitals and facilities in the UK. When the list is chosen, members have peace of mind in knowing that if they choose to attend any in-patient or day-care facility in the country, then all eligible treatments will be covered in full. Treatment outside of network Please note, except where the hospital list has been chosen, you are only eligible for treatment in one of the hospitals on the list chosen by your employer or at any NHS hospital. On the rare occasion that the treatment you require is not available at one of the hospitals on your list, please contact our Helpline (LoCall ) and our Medical Services team will assist you in arranging treatment at an alternative hospital. Please be aware that pre-authorisation of treatment at a hospital which is not on your list must be sought in advance, or your claim may not be paid by Allianz Worldwide Care when it is submitted for payment. treatment across all the hospitals in our network, and the average hospital cost calculated will be the maximum amount we will pay towards your treatment. This could leave you with a shortfall that you will be required to pay. If the actual cost of the treatment is less than the average calculated cost, we will pay the hospital costs in full. We also cover specialist fees up to the limits in our fee schedule. Treatment in an NHS hospital Unless stated otherwise, all NHS hospitals are considered to be included in all hospital lists (, and ). You may be treated as a private patient in a private patient unit or in a pay bed. However, it is important to note that, in some cases, pay beds may not differ from standard NHS accommodation and their availability is at the discretion of the hospital. Alternatively you may choose to be treated as an NHS patient. If you choo se to have your treatment as a public patient in an NHS hospital, you may be eligible for an in-patient cash benefit for each night you are in hospital subject to the maximum number of nights stated in your Table of Benefits. Psychiatric hospitals Dedicated psychiatric hospitals have been clearly marked in the tables included in this document. These hospitals only treat conditions related to mental health; other types of medical treatments are not provided. Changes to the hospital list Allianz Worldwide Care constantly monitors and reviews the services provided and treatment costs of hospitals on our lists. Therefore, from time to time, we may make additions or deletions to our hospital lists. The most up to date list can be found on our website at: Please ensure that the proposed hospital is on the list, prior to booking your treatment. If you receive treatment on an in-patient or day-care basis in a hospital that is not included in your hospital list, we may decide to calculate the average hospital cost of equivalent 2

3 Pre-authorisation Why is Pre-authorisation required? All in-patient and day-care treatments require pre-authorisation, so please contact us prior to arranging treatment. If you have to go to a hospital, in the vast majority of instances we will settle the bill directly with the medical provider, subject to any co-payments, deductibles and benefit limits. As with all health insurance policies, your plan with us will only cover treatment that is medically necessary and charges that are usual and customary. Therefore, it is vital that you contact us prior to treatment so that we can confirm medical necessity and appropriateness of costs. In addition, Pre-authorisation will help us to provide you with a better service in the following ways: To arrange for direct settlement, we can assist you more quickly and efficiently if the following steps are taken: For planned treatment: 1. Please download a Pre-authorisation Form from our website: You and your physician will need to complete the relevant sections of the Pre-authorisation Form. 2. Once fully completed, please send the Pre-authorisation Form to us at least five working days prior to treatment so that we can ensure there will be no delays at the time of admission. You can submit it via: Scan and to: medical.services@allianzworldwidecare.com Fax to: or Post to the address shown on the Pre-authorisation Form If treatment is due to take place within 72 hours, our Helpline (LoCall ) can take Pre-authorisation Form details over the telephone if you have the required information to hand. In the case of planned treatment, we will have time to communicate with the hospital to facilitate smooth admission and arrange for direct settlement, offering you cashless access to hospitals for in-patient and day-care treatment. Your treatment can be overseen by our Medical Team. What happens if Pre-authorisation is not obtained? If pre-authorisation is not obtained and the treatment received is subsequently proven to be medically unnecessary, we reserve the right to decline your claim. We are also unable to guarantee direct settlement of your medical bills if pre-authorisation has not been sought. Out-patient Network For more information in relation to our Physiotherapy, Dental and Health Assessments direct settlement networks, please refer to your Signature Employee Benefit Guide or our website: What is Pre-authorisation? Pre-authorisation is required in advance of certain treatments. Following approval by Allianz Worldwide Care, cover for these required treatments and the costs associated can then be guaranteed. Please contact us at least five working days prior to receiving treatment so that we can ensure that there will be no delays at the time of admission. We will respond within 24 hours of receipt of a fully completed form. 3

4 Note The hospital lists are applicable for in-patient and day-care services only. You may go to any facility in the UK for out-patient treatment. Not all NHS hospitals are listed but are considered to be included in the, and lists. Where your employer has selected the or hospital lists, treatment at any private facility not listed is at the discretion of Allianz Worldwide Care and should be pre-authorised, prior to treatment taking place. Please note, if pre-authorisation is not obtained, there may be a shortfall on any subsequent claim. Channel Islands and Isle of Man Isle of Man Noble s Hospital Le Vauquiedor The Princess Elizabeth Hospital Guernsey Saint Helier Jersey General Hospital East Basildon Basildon University Hospital Basildon Orwell Private Cardiothoracic Unit Biddenham BMI The Manor Hospital 3 3 Brentwood Nuffield Health Brentwood Hospital Brentwood Spire Hartswood Hospital Buckhurst Hill Holly House Hospital Bury St Edmunds BMI St Edmunds Hospital 3 3 Bushey Spire Bushey Hospital Cambridge Nuffield Health Cambridge Hospital Cambridge Papworth Clinic Cambridge Spire Cambridge Lea Hospital Chelmsford Springfield Hospital Chelmsford The Priory Hospital Chelmsford Colchester Oaks Hospital Great Yarmouth James Paget University Hospital Harpenden Spire Harpenden Hospital Hemel Hempstead Hemel Hempstead Hospital Hitchin Pinehill Hospital Huntingdon Hinchingbrooke Hospital Ipswich Nuffield Health Ipswich Hospital Ipswich The Ipswich Hospital King's Lynn BMI The Sandringham Hospital 3 3 Luton Luton and Dunstable Hospital Norwich Norfolk and Norwich University Hospital Norwich Spire Norwich Hospital Peterborough Fitzwilliam Hospital Romford Harley Street at Queen s 3 Sawbridgeworth Rivers Hospital Southend-on-Sea Spire Wellesley Hospital Watford Watford General Hospital Welwyn Garden City Queen Elizabeth II Hospital Westcliff on Sea BMI Southend Private Hospital 3 3 4

5 East Midlands Arnold BMI The Park Hospital 3 3 Boston Boston Treatment Centre Boston Pilgrim Hospital Boston Derby Nuffield Health Derby Hospital Kettering Woodland Hospital Leicester Nuffield Health Leicester Hospital Leicester Spire Leicester Hospital Lincoln BMI The Lincoln Hospital 3 3 Northampton BMI Three Shires Hospital 3 3 Nottingham Circle Nottingham Nottingham Nottingham Woodthorpe Hospital Nottingham The Priory Clinic Nottingham London Beckenham BMI The Sloane Hospital 3 3 Croydon BMI Shirley Oaks Hospital 3 3 Enfield BMI The Cavell Hospital 3 3 Enfield BMI The Kings Oak Hospital 3 3 Harrow BMI The Clementine Churchill Hospital 3 3 Harrow on the Hill Cygnet Hospital Harrow Ilford Spire Roding Hospital Kingston-Upon-Thames BMI Coombe Wing 3 3 Kingston-Upon-Thames The New Victoria Hospital London BMI Fitzroy Square Hospital 3 3 London BMI The Blackheath Hospital 3 3 London BMI The Garden Hospital 3 3 London BMI The London Independent Hospital 3 3 London BMI Weymouth Hospital 3 3 London Bupa Cromwell Hospital 3 London Cancer Centre London, Parkside London Capio Nightingale Hospital London Charing Cross Hospital London Chelsea and Westminster Hospital 3 London Cygnet Hospital Ealing London Great Ormond Street Hospital London Guy's and St Thomas' NHS Foundation Trust 3 London Hammersmith Hospital London Harefield Hospital 3 3 London Harley Street at UCH 3 London Highgate Hospital London Hospital Of St John & St Elizabeth 3 3 London King Edward VII Hospital Sister Agnes 3 3 London King George Hospital London King s College Hospital 3 3 5

6 London (continued) London Moorfields Eye Hospital London Northwick Park Hospital London Orpington Hospital London Parkside Hospital London Queen Charlotte s Hospital London Royal Brompton Hospital 3 3 London St Anthony s Hospital 3 3 London St Bartholomew's Hospital London St Mark s Hospital London St Mary s Hospital London The Harley Street Clinic 3 London The Lister Hospital 3 London The London Bridge Hospital 3 London The London Clinic 3 London The London Oncology Clinic 3 London The National Hospital for Neurology & Neurosurgery 3 3 London The Portland Hospital 3 London The Princess Grace Hospital 3 London The Priory Hospital North London London The Royal Free Hospital London The Royal Marsden's Chelsea Hospital 3 3 London The Royal Marsden's Sutton Hospital 3 3 London The Royal National Orthopaedic Hospital (London) London The Wellington Hospital 3 Northwood BMI Bishops Wood Hospital 3 3 Orpington BMI Chelsfield Park Hospital 3 3 Roehampton The Priory Hospital Roehampton Stanmore The Royal National Orthopaedic Hospital (Stanmore) North East Darlington BMI Woodlands Hospital 3 3 Middlesborough Tees Valley Treatment Centre Newcastle Cobalt Treatment Centre Newcastle Nuffield Health Newcastle upon Tyne Hospital Newcastle Royal Victoria Infirmary Teeside Nuffield Health Tees Hospital Washington Spire Washington Hospital

7 North West Altricham The Priory Hospital Altrincham Blackburn BMI The Beardwood Hospital 3 3 Blackpool Blackpool Victoria Hospital Blackpool Spire Fylde Coast Hospital Bolton BMI The Beaumont Hospital 3 3 Cheadle BMI The Alexandra Hospital 3 3 Cheshire Spire Cheshire Hospital Cheshire Spire Regency Hospital Chester Nuffield Health The Grosvenor Hospital Chester Chorley Euxton Hall Hospital Crewe BMI The South Cheshire Private Hospital 3 3 Gisburn BMI Gisburne Park Hospital 3 3 Lancaster BMI The Lancaster Hospital 3 3 Liverpool BMI Sefton Hospital 3 3 Liverpool Liverpool Heart and Chest Hospital Liverpool Spire Liverpool Hospital Manchester Manchester Royal Eye Hospital Manchester Spire Manchester Hospital Manchester St Mary's Hospital Manchester The Christie Clinic 3 3 Merseyside Spire Murrayfield Hospital, Wirral Ormskirk Renacres Hospital Preston Fulwood Hospital Preston The Priory Hospital Preston Rochdale BMI The Highfield Hospital 3 3 Salford Oaklands Hospital St Helens Fairfield Independent Hospital Whitehaven West Cumberland Hospital Wigan Wrightington Hospital Wirral Arrowe Park Hospital Northern Ireland Ballykelly North West Independent Hospital Belfast Royal Victoria Hospital Belfast The Ulster Independent Clinic

8 Scotland Aberdeen BMI Albyn Hospital 3 3 Ayr Ayr Hospital Ayr BMI Carrick Glen 3 3 Dundee BMI Fernbrae Hospital 3 3 Edinburgh Spire Murrayfield Hospital, Edinburgh Edinburgh Spire Shawfair Park Hospital Edinburgh The Edinburgh Clinic Glasgow BMI Ross Hall Hospital 3 3 Glasgow Golden Jubilee National Hospital Glasgow Nuffield Health Glasgow Hospital Glasgow The Priory Hospital Glasgow Inverness Raigmore Hospital Stirling BMI King s Park Hospital 3 3 South East Ashford Ashford Hospital Ashtead Ashtead Hospital Banbury BMI The Foscote Hospital 3 3 Banbury Horton Treatment Centre Basingstoke BMI The Hampshire Clinic 3 3 Brighton Nuffield Health Brighton Hospital Brighton Royal Sussex County Hospital Brighton & Hove The Priory Hospital Brighton & Hove Bromley The Priory Hospital Hayes Grove Canterbury BMI The Chaucer Hospital 3 3 Caterham North Downs Hospital Chandlers Ford Nuffield Health Wessex Hospital Chertsey BMI The Runnymede Hospital 3 3 Chichester Nuffield Health Chichester Hospital Chichester St Richard's Hospital Dartford BMI Fawkham Manor Hospital 3 3 East Grinstead BMI McIndoe Surgical Centre 3 3 Eastbourne BMI The Esperance Hospital 3 3 Eastbourne Eastbourne District General Hospital Epsom Epsom Hospital Farnham Spire Clare Park Hospital Frimley Frimley Park Hospital Great Missenden BMI The Chiltern Hospital 3 3 Guildford BMI Mount Alvernia Hospital 3 3 Guildford Nuffield Health Guildford Hospital Haywards Heath Nuffield Health Haywards Heath Hospital

9 South East (continued) Haywards Heath Princess Royal Hospital High Wycombe BMI The Shelburne Hospital 3 3 Horley Spire Gatwick Park Hospital Kent Queen Elizabeth The Queen Mother Hospital Kent Spire Alexandra Hospital Kent Spire St Saviour's Hospital Kent Spire Tunbridge Wells Hospital Kent The Spencer Wing Maidstone BMI The Somerfield Hospital 3 3 Milton Keynes Blakelands Treatment Centre Milton Keynes BMI The Saxon Clinic 3 3 Oxford BMI The Oxford Clinic 3 3 Oxford John Radcliffe Hospital Oxford Nuffield Health The Manor Hospital Oxford Oxford Nuffield Orthopaedic Centre Portsmouth Spire Portsmouth Hospital Reading Berkshire Independent Hospital Reading Spire Dunedin Hospital Sevenoaks Cygnet Hospital Godden Green Slough Spire Thames Valley Hospital Slough Wexham Park Hospital Southampton Spire Southampton Hospital Southampton The Priory Hospital Southampton St Leonards on Sea Spire Sussex Hospital Ticehurst The Priory Ticehurst House Tunbridge Wells Nuffield Health Tunbridge Wells Hospital Tunbridge Wells Tunbridge Wells Hospital Winchester BMI Sarum Road Hospital 3 3 Windsor BMI The Princess Margaret Hospital 3 3 Windsor Circle Clinic Windsor Woking Nuffield Health Woking Hospital Woking The Priory Hospital Woking Worthing BMI Goring Hall Hospital 3 3 Worthing Worthing Hospital South West Barnstaple North Devon District Hospital Bath BMI Bath Clinic 3 3 Bath Circle Bath Bournemouth Bournemouth Private Clinic Bournemouth Nuffield Health Bournemouth Hospital

10 South West (continued) Bristol Nuffield Health Bristol Hospital Bristol Spire Bristol Hospital Bristol The Priory Hospital Bristol Cheltenham Cheltenham General Hospital Cheltenham Nuffield Health Cheltenham Hospital Cornwall Bodmin Treatment Centre Cornwall Duchy Hospital Dorchester BMI The Winterbourne Hospital 3 3 Exeter Nuffield Health Exeter Hospital Gloucester Gloucestershire Royal Hospital Gloucester Winfield Hospital Plymouth Derriford Hospital Plymouth Nuffield Health Plymouth Hospital Poole BMI The Harbour Hospital 3 3 Salisbury New Hall Hospital Swindon BMI The Ridgeway Hospital 3 3 Swindon The Great Western Hospital Taunton Musgrove Park Hospital Taunton Nuffield Health Taunton Hospital Tetbury Tetbury Hospital Torquay Mount Stuart Hospital Uphill Weston General Hospital Yeovil Yeovil District Hospital Wales Abergavenny Nevill Hall Hospital Bridgend Princess of Wales Hospital Cardiff Spire Cardiff Hospital Cardiff Vale Heathcare Carmarthen BMI Werndale Hospital 3 3 Newport St Joseph's Hospital Swansea Sancta Maria Hospital Wrexham Spire Yale Hospital West Midlands Birmingham BMI The Edgbaston Hospital 3 3 Birmingham BMI The Priory Hospital 3 3 Birmingham Queen Elizabeth Hospital Birmingham

11 West Midlands (continued) Birmingham The Priory Hospital Woodbourne Birmingham The Royal National Orthopaedic Hospital Birmingham The Westbourne Centre Burton-upon-Trent Burton Clinic Coventry BMI The Meriden Hospital 3 3 Droitwich Spa BMI The Droitwich Spa Hospital 3 3 Halesowen West Midlands Hospital Hereford Nuffield Health Hereford Hospital Leamington Spa Nuffield Health Warwickshire Hospital Newcastle Nuffield Health North Staffordshire Hospital Shrewsbury Nuffield Health Shrewsbury Hospital Shropshire The Robert Jones and Agnes Hunt Orthopaedic & District Hospital Solihull Spire Parkway Hospital Stafford Rowley Hospital Stratford-upon-Avon Circle Clinic Stratford Sutton Coldfield Spire Little Aston Hospital Wolverhampton Nuffield Health Wolverhampton Hospital Worcester Spire South Bank Hospital Yorkshire / North Lincolnshire Bingley The Yorkshire Clinic Bradford Bradford Royal Infirmary Doncaster Park Hill Hospital Grimsby St Hugh's Hospital Harrogate BMI The Duchy Hospital 3 3 Harrogate Cygnet Hospital Harrogate Harrogate Harrogate District Hospital Huddersfield BMI The Huddersfield Hospital 3 3 Hull Spire Hull and East Riding Hospital Keighley Airedale General Hospital Leeds Leeds General Infirmary Leeds Nuffield Health Leeds Hospital Leeds Spire Leeds Hospital Leeds Spire Methley Park Hospital Scarborough Scarborough General Hospital Scunthorpe Scunthorpe General Hospital Sheffield BMI Thornbury Hospital 3 3 Sheffield Claremont Private Hospital West Yorkshire Spire Elland Hospital York Clifton Park Treatment Centre York Nuffield Health York Hospital

12 If you have any queries, please do not hesitate to contact us: LoCall from the UK: Helpline: Fax: DOC-UKDOM-HospList-EN-0612 Allianz Worldwide Care Limited is regulated by the Central Bank of Ireland. Registered in Ireland: No Registered Office: 18B Beckett Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland.